POSBank APEXA G User Manual
USER manual
APEXA_G-PBUM-E(Rev001;160509)
Point-of-sale system
APEXA G
2
-Table of Contents-
-TABLE OF CONTENTS- ................................................................................................................................................................... 2
POSBANK USER MANUAL REVISION HISTORY............................................................................................................................... 4
APEXA G SPECIFICATION ................................................................................................................................................................ 5
(1) SPECIFICATION – OUTLINE SIZE ................................................................................................................................................. 7
(3) SPECIFICATION – EXPLODE VIEW ............................................................................................................................................... 8
PREFACE ......................................................................................................................................................................................... 9
SYMBOL; MARK ............................................................................................................................................................................ 10
COPYRIGHT ....................................................................................................................................................................................11
WARRANTY ................................................................................................................................................................................... 12
SAFETY INSTRUCTIONS ................................................................................................................................................................. 13
NOTICE .......................................................................................................................................................................................... 14
LIABILITY LIMITATION................................................................................................................................................................... 15
INSTALLATION RECOMMENDATIONS .......................................................................................................................................... 16
1. PRODUCT OVERVIEW ......................................................................................................................................................................... 17
(1) INSIDE YOUR PACKAGE ............................................................................................................................................................. 17
(2) PRE-INSTALLATION PREPARATION ......................................................................................................................................... 20
(3) PRODUCT OUTLINE.................................................................................................................................................................. 20
(4) CONFIGURATION ..................................................................................................................................................................... 21
(5) I/O PORT : DETAILS .................................................................................................................................................................. 23
(6) SETTING UP: KEYBOARD & MOUSE CONNECTION ................................................................................................................. 25
(7) SETTING UP: CONNECTION USB PORT .................................................................................................................................... 26
(8) SETTING UP: CONNECTION VIA ETHERNET PORT (LAN) ..........................................................................................................27
(9) SETTING UP: AUDIO-OUT ........................................................................................................................................................ 28
(10) SETTING UP: PRINTER CONNECTION ..................................................................................................................................... 29
(11) SETTING UP: POWER CABLE CONNECTION ........................................................................................................................... 30
(12) SWITCHING ON POS ................................................................................................................................................................31
(13) SHUTTING DOWN POS ........................................................................................................................................................... 32
(14) SYSTEM DRIVERS ....................................................................................................................................................................33
2. INSTALLATION APEXA G MODULE .................................................................................................................................................... 34
(1) INSTALLATION HDD(SSD) MODULE......................................................................................................................................... 34
(2) INSTALLATION MOTHER BOARD ............................................................................................................................................. 36
(3) INSTALLATION POWER PCB ..................................................................................................................................................... 40
(4) INSTALLATION MSR MODULE ................................................................................................................................................. 43
(5) INSTALLATION 2ND DISPLAY + CDP MODULE .......................................................................................................................... 47
(6) INSTALLATION COM5&CASH DRAWER PORT (EXTENSION) ................................................................................................... 51
(7) INSTALLATION WALL MOUNT ................................................................................................................................................. 54
(8) ARRANGEMENT OF THE CABLE ............................................................................................................................................... 58
3. MOTHERBOARD ........................................................................................................................................................................ 60
(1) MOTHERBOARD OVERVIEW .................................................................................................................................................... 60
(2) MOTHER BOARD PIN ASSIGNMENT ........................................................................................................................................ 61
4. BIOS SETUP UTILITY .................................................................................................................................................................. 64
(1) BIOS SETUP PROGRAM ............................................................................................................................................................ 64
1.1 LEGEND BOX............................................................................................................................................................................ 65
1.2 LIST BOX .................................................................................................................................................................................. 66
1.3 SUB-MENU ............................................................................................................................................................................... 66
(2) BIOS SETUP ...............................................................................................................................................................................67
2.1 BIOS MENU SCREEN .................................................................................................................................................................67
2.2 MAIN SETUP ............................................................................................................................................................................ 68
2.3 ADVANCED BIOS SETUP .......................................................................................................................................................... 69
2.4 ACPI SETTINGS [S3 (SUSPEND TO RAM)]................................................................................................................................. 70
2.5 CPU CONFIGURATION .............................................................................................................................................................. 71
2.6 IDE CONFIGURATION ...............................................................................................................................................................72
2.7 USB CONFIGURATION .............................................................................................................................................................. 73
2.8 SUPER I/O CONFIGRUATION .................................................................................................................................................... 75
2.9 HARDWARE MONITOR ............................................................................................................................................................. 77
2.10 CHIPSET ................................................................................................................................................................................. 78
2.11 SOUTH BRIDGE ...................................................................................................................................................................... 79
2.12 NORTH BRIDGE...................................................................................................................................................................... 80
2.13 BOOT DISPLAY CONFIGURATION .......................................................................................................................................... 81
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2.14 BOOT ..................................................................................................................................................................................... 82
2.15 SECURITY ............................................................................................................................................................................... 83
2.16 AZALIA HD AUDIO ................................................................................................................................................................. 84
2.17 INFO REPORT CONFIGURATION ............................................................................................................................................ 85
2.18 INTEL IGD CONFIGURATION .................................................................................................................................................. 86
2.19 O.E.M SETTINGS .................................................................................................................................................................... 87
2.20 PPM CONFIGURATION ........................................................................................................................................................... 88
2.21 REALTEK PCIE GBE FAMILY CONTROLLER ............................................................................................................................. 89
2.22 SOCKET 0 CPU INFORMATION............................................................................................................................................... 90
2.23 SAVE & EXIT ........................................................................................................................................................................... 91
5. TROUBLESHOOTING ........................................................................................................................................................................ 92
(1) NETWORK ISSUES .................................................................................................................................................................... 92
(2) MSR ISSUES ............................................................................................................................................................................. 92
(3) USB ISSUES .............................................................................................................................................................................. 92
(4) LCD ISSUES .............................................................................................................................................................................. 92
(5) TOUCH-SCREEN ISSUES ........................................................................................................................................................... 93
(6) POWER ISSUES ........................................................................................................................................................................ 93
(7) PS/2 KEYBOARD ISSUES........................................................................................................................................................... 93
(8) BOOTING ISSUES ..................................................................................................................................................................... 93
6. MAINTENANCE ............................................................................................................................................................................... 94
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POSBANK user manual Revision History
Changes to the APEXA G user manual are listed below.
Rev No.
Revision History
Date /author
APEXA_G –PBUM-E
-
2016.05.09
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APEXA G Specification
General Specification
SYSTEM
CPU
Intel® Celeron™ J1900 (2.0 GHz) Quad-Core Processor
/ Fanless (Standard)
Chipset
ITE IT8786E-I
Storage
SATA 2 (3Gb/s) 2.5 inch SSD 64GB, Support AHCI
Memory
4GB Standard (Max. 8GB)
Type: DDR3L 1333 MT/s / Socket 2 x SODIMM
Graphics Controller
Integrated Intel HD Graphics
Audio
Realtek ALC662-VD 5.1 CH Audio
LCD Display
Size/Type
15" TFT LED Backlight
Resolution
1024 x 768 resolution
Luminance
300 cd/m² (typ.)
Touch Screen
Type
Projective Capacitive Touch
Controller Interface
USB Interface
I/O Interface
Display Port
1 x VGA (With 12V power output)
USB Port
6 (Rear 2, Back 4 / USB 2.0 x 6 Ports), USB A type
1 (Rear 1, Reserved for MSR/SCR/I-Button), RJ-45
Serial Port
5 (COM 1 with 5V/12V power output on 9pins)
(COM2~3 RJ-45 , Full Signal)
(COM4 RJ-11, Only TX/RX, 12V power output, Reserved for CDP)
(COM6 RJ-45, Only TX/RX, 5V power output, Reserved for MSR)
Ethernet Port
RJ-45
Audio
Line-out
Power DC-IN
1 (4pins connector)
Power Requirement
Adapter Input
Adaptor 12V, 5A
OS Support
OS
Windows 7, Windows 8.1, POS Ready 7, Windows 10
Mechanical & Environmental
Operating Temperature
0 ℃ ~ 60 ℃ at 10% to 90% humidity, non-condensing
Storage Temperature
-20 ℃ ~ 80 ℃ at 10% to 90% humidity, non-condensing
Color
Dark GRAY, White
Dimensions (W x H x D)
364 x 340 x 210 (mm)
Net Weight
5kg~6kg
Qualification
CE, FCC, KC
*Specification may differ according to product model or options.
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Optional Configuration
Storage
2.5 inch SSD 128GB
2.5 inch HDD 500GB
2.5 inch HDD 1TB
Customer Display (CDP)
VFD (20 columns x 2 lines)
Dual Display
9.7" 2nd LCD (1024 x 768 resolution)
12.1" 2nd LCD (1024 x 768 resolution)
15" 2nd LCD (1024 x 768 resolution)
Magnetic Stripe Reader
MSR: Comply with ISO 7811, Support 1 & 2 & 3 track
Smart Card Reader
SCR: EMV level 1, 2
Dallas
Dallas I-button reader
Wall Mount
VESA (75 x 75, 100 x 100)
COM Conversion Cable
RJ-45 to D-sub 9
*Specification may differ according to product model or options.
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(1) Specification – Outline size
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(3) Specification – Explode View
9
Preface
This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and board
layout for point of sale system "APEXA G"
Intended Audience
The User's Guide is intended for technically qualified personnel.
It is not intended for general audiences.
Document Organization
The chapters in this Product User’s manual are arranged as follows:
1. product package contents
2. system configuration
3. Harness (cable connector)
4. BIOS Setup
5. Installing and Replacing POS SYSTEM Components: instructions on how to install the motherboard and
other POS hardware components.
6. Product specification
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SYMBOL; MARK
CE MARK
This device complies with the requirements of the EEC directive 2004/108/EC with
regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”.
FCC
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
KC
Korea Certification mark.
Certificate No. -
WEEE
Recycling and disposal of electric and electronic devices and their components
This product should not be mixed with other commercial wastes for disposal.
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Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright law
with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein, may be
reproduced without express written consent of the author.
APEXA G and POSBANK are trademarks of POSBANK Co., Ltd. in the United States and other countries.
* Other names and brands may be claimed as the property of others.
Copyright© POSBANK Co., Ltd. All rights reserved.
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Warranty
We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use,
for a standard period of 2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer
for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping costs
borne by the seller. The customer shall, however, be responsible for the return delivery costs. The 2nd year also
includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be borne by the
customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural
phenomenon, the customer shall bear the full cost for both repair and delivery.
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Safety Instructions
1. To disconnect the machine from the electrical power supply, turn off the power switch and remove the power
cord plug from the wall socket.
2. The wall socket must be easily accessible and in close proximity to the machine.
3. Read these instructions carefully. Save these instructions for future reference.
4. Follow all warnings and instructions marked on the product.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage
to the product.
7. Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These openings must not be blocked or covered.
8. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
9. This product should never be placed near or over a radiator or heat register or in a built-in installation unless
proper ventilation is provided.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the
product.
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Notice
1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.
Doing so may cause low reliability and/or operational malfunction.
3. Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior
reliability and shorted product life.
4. Keep product away from highly static areas. This may lead to inferior performance and reduced life cycle.
5. Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire or
electric shock.
6. Do not pull on power cable or peripheral devices’ connector cable. Doing so may cause fire, electric shock or
electronic system malfunction.
7. Use caution when around other electronic devices with possible high frequency or electro-magnetic effects
e.g. Audio, Electronic-range etc. Doing so will lead to the serious risk of product malfunctioning or a system
error occurring.
8. Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.
9. Dispose of used batteries properly according to the instructions.
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Liability Limitation
● Installation and maintenance
We recommend that you inquire about product installation, maintenance and repair USER from the official USER
center and agent office.
POSBANK takes no responsibility for malfunctions or system errors occurring after USER and/or system check carried
out by unofficial USER providers.
● High frequency appliances
This product is qualified by FCC, CE and KC compliances, and is thus governed by these qualifications’ safety
regulations.
However, the product can affect and be affected by other high frequencies generated around it. As such, POSBANK
does not consider liability for any system error or disorder due to this issue.
● Electronic noise emitting equipment
We recommend using the product away from electronic noise emitting equipment such as heaters, motors, fluorescent
lights, TVs etc. as it may cause interruption or interference with normal operation.
● Installation location
For optimal performance, the product should be kept in an environment of lower than 65% humidity and in a
temperature of 10 ~ 30℃. Please also keep away from direct sun-light.
● Cleaning procedure
Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage
the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking particular care
when dealing with the LCD display screen.
● Product limitations
1. The use of this product for anything other than POS tasks is strictly prohibited.
The product is not supported for regular PC and interface operation.
2. This product is for business use only, and not for usage in the home.
3. Both hardware and software are both fully configured.
4. Normal operating is guaranteed on a steady power connection.
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Installation Recommendations
1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.)
2. Install away from damp spaces or water-leaks.
3. Beware of static occurrence during installation.
4. Use only ground connected and quality certified power cords and cables.
5. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas.
6. Install product away from areas prone to shocks or vibration.
7. Install product away from sewing machines, welding equipment, electric stoves, audio equipment and other
high frequency generating equipment.
8. Installation and use in close proximity to an air-conditioning unit is not recommended.
9. Do not connect cables underneath carpets or floorboards.
10. Only use power cables supplied by pre-approved and certified venders.
11. Never use power cords from high power source appliances.
e.g. Electronic heaters, Electric stoves, Audio equipment, Air-conditioners, Refrigerators etc.
12. The use of multiple connections in a shared power outlet/socket is not recommended.
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1. Product Overview
(1) Inside Your Package
1. Please check your package and confirm its contents.
2. The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any items
are missing or damaged, please contact your dealer for assistance.
» All user manuals and drivers are available for download on our website: www.posbank.com
APEXA G Main unit
Adapter / Power cord
Installation guide
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Optional Devices : CDP
Optional Devices : 2
nd
Display 9.7 inch
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Optional Devices : 2
nd
Display 12.1 inch
Optional Devices : 2
nd
Display 15 inch
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(2) Pre-installation Preparation
1. Remove protective film from touch-screen to prevent possible operating difficulties.
2. Attach all optional parts before setting up the main POS unit.
(3) Product Outline
• Each part of product may differ depending on the specific POS model.
• Model-specific data sheets are provided on our website at www.posbank.com
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(4) Configuration
Refer to following diagram to identify the components on this side of the system.
Front view
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Back view
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(5) I/O port : Details
* I/O ports may differ according to product model or options.
I/O view
1. Lift up the I/O port cover.
※ Do not pull cable! Disconnect cap from base of unit.
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Standard I/O port
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(6) Setting up: Keyboard & Mouse Connection
Connecting the keyboard to the PS/2 port on the bottom panel.
or connecting the USB type keyboard and mouse to the USB port on the bottom panel.
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(7) Setting up: Connection USB Port
USB ports are provided in the POS unit, two at the rear I/O and four at the side, all of which support the standard USB
2.0.
Some USB devices (optional devices) are only functional with specific driver software installed.
If multiple USB devices are used together, this may result in abnormal functionality.
Using a USB hub with external adapter for supplying power is recommended.
Dependent on the type of device, it is possible for the USB device to be recognized later than normal.
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(8) Setting up: Connection via Ethernet Port (LAN)
The Ethernet port located at the rear I/O supports 10/100/1000Mbps using an RJ45 connector cable.
When connected properly, the LAN LED light will be switched on.
Through a network hub.
Refer to the table below for the LAN port LED indications
LINK / ACT LED
SPEED LED
Status
Description
Status
Description
OFF
No link
OFF
10Mbps connection
YELLOW
Linked
ORANGE
100Mbps connection
BLINKING
Data activity
GREEN
1Gbps connection
LINK/ACT LED
SPEED LED
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(9) Setting up: Audio-out
• Audio out port : This port connects a headphone or a speaker.In4-channel, 6-channel and 8-channel
configuration, the function of this port becomes Front Speaker Out.
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(10) Setting up: Printer Connection
Connect printer cable to either Serial &USB port as required.
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