POSBank A10 User Manual
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CONTENTS
Chapter 1. Introduction
Chapter 3. Product Settings
Chapter 5. Printer Operation
1-1. Warranty
3
3-1. Specifications
17
5-1. Printer Self-test
47
1-2. Copyright
3
3-2. Printer Setup
18
5-2. Paper Jam Correction
48
1-3. Safety Information
4
Printer Firmware
18
5-3. A10 Printer Specifications
49
1-4. Liability Limitation
5
Voice Tool
19
1-5. Installation Recommendations
7
NV Image Tool
23
3-3. DIP Switch Settings
27
Chapter 2. Product Overview
2-1. Inside Your Package
8
2-2. Product Outline
10
Chapter 4. Maintenance
[Control Panel]
10
Interface Panel Removal
32
[Connecting Cables]
11
USB Interface Replacement
34
[Installing Paper Roll]
12
Ethernet Interface Replacement
35
2-3. Basic Installation
13
USB + Serial Interface Replacement
36
Serial Interface Replacement
37
Parallel Interface Replacement
38
Printer Cutter Replacement
39
Motherboard Replacement
40
Printer Mechanism Replacement
42
STAR/EPSON Cash Drawer Settings
46
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A10 Thermal Receipt Printer
Chapter 1. Introduction
1-1. Warranty
We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use, for a standard period of
2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping costs borne by the seller. The
customer shall, however, be responsible for the return delivery costs.
The 2nd year also includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be borne by the
customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural phenomenon, the customer shall
bear the full cost for both repair and delivery.
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1-2. Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright law with all rights reserved to the
manufacturer. Neither this manual, nor any of the material contained herein, may be reproduced without express written consent of the author.
1-3. Safety Information
1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.
Doing so may cause low reliability and/or operational malfunction.
3. Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior reliability and shorted product life.
4. Keep product away from highly static areas. This may lead to inferior performance and reduced life cycle.
5. Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire or electric shock.
6. Do not pull on power cable or peripheral devices‟ connector cable. Doing so may cause fire, electric shock or electronic system malfunction.
7. Use caution when around other electronic devices with possible high frequency or electro-magnetic effects e.g. Audio, Electronic-range etc.
Doing so will lead to the serious risk of product malfunctioning or a system error occurring.
8. Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.
9. Dispose of used batteries properly according to the instructions.
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1-4. Liability Limitation
● Installation and maintenance
We recommend that you inquire about product installation, maintenance and repair service from the official service center and agent office.
POSBANK takes no responsibility for malfunctions or system errors occurring after service and/or system check carried out by unofficial service providers.
● High frequency appliances
This product is qualified by FCC, CE, EMI and MIC compliances, and is thus governed by these qualifications‟ safety regulations.
However, the product can affect and be affected by other high frequencies generated around it. As such, POSBANK does not consider liability for any system
error or disorder due to this issue.
● Electronic noise emitting equipment
We recommend using the product away from electronic noise emitting equipment such as heaters, motors, fluorescent lights, TVs etc. as it may cause
interruption or interference with normal operation.
● Installation location
For optimal performance, the product should be kept in an environment of lower than 65% humidity and in a temperature of 10 ~ 30℃. Please also keep
away from direct sun-light.
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● Cleaning procedure
Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage the exterior surfaces of the product.
We recommend using a soft damp cloth and wiping gently, taking particular care when dealing with the LCD display screen.
● Product limitations
1. The use of this product for anything other than POS tasks is strictly prohibited.
The product is not supported for regular PC and interface operation.
2. This product is for business use only, and not for usage in the home.
3. Both hardware and software are both fully configured.
4. Normal operating is guaranteed on a steady power connection.
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1-5. Installation Recommendations
1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.)
2. Install away from damp spaces or water-leaks.
3. Beware of static occurrence during installation.
4. Use only ground connected and quality certified power cords and cables.
5. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas.
6. Install product away from areas prone to shocks or vibration.
7. Install product away from sewing machines, welding equipment, electric stoves, audio equipment and other high frequency generating
equipment.
8. Installation and use in close proximity to an air-conditioning unit is not recommended.
9. Do not connect cables underneath carpets or floorboards.
10. Only use power cables supplied by pre-approved and certified venders.
11. Never use power cords from high power source appliances.
e.g. Electronic heaters, Electric stoves, Audio equipment, Air-conditioners, Refrigerators etc.
12. The use of multiple connections in a shared power outlet/socket is not recommended.
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A10 Thermal Receipt Printer
Chapter 2. Product Overview
2-1. Inside Your Package
Included in the package: Printer, power cable, interface cable, adapter, roll paper, user manual and driver CD.
Please check that all items shown are included in your package. If anything is missing or damaged, please contact your dealer for
assistance.
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[Package Contents]
Adapter Interface cable Power cable
Driver CD Roll paper User manual
Printer unit
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2-2. Product Outline
(Note: Labels may differ according to model/region)
[Control Panel]
POWER (LED)
: When power is on, green LED is lit.
ERROR (LED)
: If there is an error, red LED is lit.
FEED (Button)
: Press the FEED button once to draw out extra paper.
Holding down the FEED button will discharge paper
continuously until button is released.
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[Connecting Cables]
1. Make sure both the printer and the host computer are turned off.
2. Connect the power cord to the adapter, then connect the adapter to the
rear of the printer.
3. Locate the interface port to the rear of the printer and connect the
interface cable.
4. Connect cash drawer cable to the drawer port (RJ11) on the printer.
Interface cable
Cash drawer cable
Adapter
Power cord
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[Installing Paper Roll]
1. Press the „Cover Open‟ button to open the top cover.
2. Remove any used paper roll inside and insert the
new paper roll (as shown to the left).
3. Draw out the end of the paper roll and close the cover.
[ Note ]
When closing the cover, press down on the center of the
cover to ensure the paper is in contact with the roller.
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2-3. Basic Installation
OPOS Driver
UNIPOS driver for OPOS driver system (based on Windows XP) is provided.
Alternatively, you can always download the latest OPOS driver software at: www.easyset.org.
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● Installation
1. Download EasySet OPOS driver file and install.
2. Complete the installation of OPOS driver.
3. File is located at:
[Start] –> [All Programs] –> [EasySet] –> [OPOS] –> Execute EasySet_OPOS prgram.
● Setup
Click “Add New Device” to install new printer.
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Select „Device Name‟ and „Device Type‟, then click “Add”.
[„Select Device Type‟: Selectable between serial, parallel and USB
types]
Select newly added printer and enter “Device Setup”.
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Enter port details in the Printer Settings page and press [OK] to
complete the setup.
※ When setting up the ‘Cash Drawer’, please use the same procedure as above.
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