POPP Communications Polycom VVX Series, Plantronics CS500 Series User Manual
Polycom VVX with Plantronics CS500 Series Headset User Guide
Connecting and using the headset with and without the Hands Free Adapter Cable
© POPP.com, Inc. All rights reserved.
For service, call 763-797-7900 or visit www.popp.com
Page 1 of 3 7/17/19
The Polycom VVX Series telephones are compatible with Plantronics CS500 Series headsets. A Plantronics Telephone Interface Cable is
included with the headset for connecting the telephone; however, using this standard cable requires the end user to press the headset key
on the telephone to answer and end calls. A Plantronics Headset Hands-Free Adapter is available separately from POPP to enable the
answering/ending of calls from the headset only.
Connecting the Plantronics CS500 Series Headset to a Polycom VVX Series Telephone
Pictured: Plantronics CS530
With Plantronics Headset
Hands-Free Adapter:
(sold separately)
1. Connect the Plantronics Headset Hands-Free Adapter to the Plantronics base unit and to the
Polycom telephone as shown below.
Pictured: Plantronics CS530 Base Unit
Pictured: Polycom VVX Series Telephone
2. IMPORTANT: Configure the Polycom telephone for the Hands-Free Adapter
On the telephone, press the Home key, then select ‘Settings’ → ‘Basic’ → ‘Preferences’ →
‘Headset’ → ‘Hookswitch Mode’. Select ‘Plantronics EHS…’. When the “Reboot Phone – Are You
Sure?” prompt appears – select ‘Yes’.
Pictured: Plantronics CS530
With Plantronics
Telephone Interface Cable:
(included in Plantronics headset box)
1. Connect the Plantronics Telephone Interface Cable to the Plantronics base unit and to the
Polycom telephone as shown below. No further configuration of the Polycom telephone is
necessary.
Pictured: Plantronics CS530 Base Unit
Pictured: Polycom VVX Series Telephone
Large Connector
Small Connector
Polycom VVX with Plantronics CS500 Series Headset User Guide
Connecting and using the headset with and without the Hands Free Adapter Cable
© POPP.com, Inc. All rights reserved.
For service, call 763-797-7900 or visit www.popp.com
Page 2 of 3 7/17/19
Using the Plantronics CS500 Series Headset with the Polycom VVX Series Telephone
Pictured: Plantronics CS530
With Plantronics Headset
Hands-Free Adapter:
(sold separately)
1. Press the Call Control button on the Plantronics headset to answer or end calls. The headset
plays a notification in the earpiece when an incoming call is ringing.
Pictured: Plantronics CS530 Headset
Pictured: Plantronics CS530
With Plantronics
Telephone Interface Cable:
(included in Plantronics headset box)
1. Press the Headset key on the Polycom telephone to answer or end calls.
Pictured: Polycom VVX Series Telephone
2. Press the Call Control button on the Plantronics headset if the headset is not already powered
on. To conserve battery power, press the Call Control button again when the call is finished to
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