General Information ................................................................................................................... 4
Operating Safety (Warnings, Cautions, and Notes) ........................................................................................4
Reference and Additional Information ............................................................................................................5
Contact Us .................................................................................................................................................5
Basic Information .......................................................................................................................................6
Dehumidifier View and Options ....................................................................................................................6
Air Conditioning Options – Outdoor Air Condensers (OACC) and Fluid Coolers (OAFC). ....................................9
Equipment Specific Data ........................................................................................................................... 11
Layout and Components ........................................................................................................... 13
Dehumidifier Main Components ................................................................................................................. 13
Control System .......................................................................................................................................... 15
Outdoor Air Condensers and Fluid Coolers Layout and Components. .............................................................. 17
Sequence of Operation ............................................................................................................. 19
Set Points .................................................................................................................................................19
Outdoor Air Condenser and Fluid Cooler Operation ..................................................................................... 22
Space Heating ..........................................................................................................................................22
Interface and Communication ................................................................................................... 23
Remote Communication (Virtual-Tech and BMS) ............................................................................................25
Vir tual-Tech...............................................................................................................................................25
General Policy ..........................................................................................................................................30
Force Majeure .......................................................................................................................................... 31
Optional 10 Year Airside Coil Warranty ......................................................................................................32
Optional 5 Year Driveline Warranty ............................................................................................................32
FIGURES
Figure 1. Standard PCP1400 to PCP5000 ......................................................................................................6
Figure 2. StakPak Model ..............................................................................................................................9
This manual provides basic information about the applicable PoolPak® LLC dehumidifier and its operation.
Important information regarding installation, maintenance, and start up as well as additional and auxiliary systems
and devices (outdoor condenser, communication interfaces, etc.) is normally provided with the dehumidifier and can
also be obtained at PoolPak® LLC (see Contact Us on next page).
Operating Safety (Warnings, Cautions, and Notes)
FOR YOUR SAFETY: READ BEFORE PERFORMING ANY INSTALLATION OR OTHER TASKS!
Only qualified technicians should install, operate, maintain or service mechanical equipment including
PoolPak’s dehumidification system. Make sure to read this manual before performing any installation tasks to
familiarize yourself with the equipment as well as with any potential hazards. Always exercise caution!
Beware of electrical power and high electrical voltage!
• Follow proper safety procedures – lockout, tagout, and other respective procedures
• Failure to follow safety procedures can result in serious injury or death
Beware of moving parts and hot surfaces!
• Make sure to stop all moving parts (fans, blowers, etc.) before accessing the equipment’s internal space
• Be aware of hot surfaces (hot refrigeration, space heating pipes, coils, heaters, etc.)
Beware of high pressures and chemicals!
• Dehumidifiers, equipped with compressors, contain refrigerant under high pressure; oil is also contained in
the compressor and refrigeration circuit(s)
• Some dehumidifiers may also contain other liquids such as glycol mixtures and pool water
The following warnings, cautions, and notes appear throughout this manual and referenced documentation
whenever special care must be taken to avoid potential hazards that could result in equipment malfunction
or damage, personal injury, or death.
! WARNING
WARNING! Indicates a potentially hazardous situation which could result in serious injury or death if handled improperly.
! CAUTION
CAUTION! Indicates a potentially hazardous situation which could result in moderate injury
or equipment damage if handled improperly.
NOTE
Indicates a situation that could result in equipment damage or improper/ineffective operation if handled improperly.
4 | PCP Series BX - Operation and Maintenance Manualwww.poolpak.com | 717-757-2648
General Information
Reference and Additional Information
For safe, efficient and problem-free operation, it is critical to handle the dehumidifier (as well as related systems and
components) properly at each step - from receiving and storage to installation and start up. Relevant information can
be found in the respective documents (like Installation Manual) provided with the dehumidifier.
This manual and other related documents could be obtained from PoolPak® LLC (see Contact Us below).
! WARNING
Attention: Installation and Service Contractors
Any work (installation, start up, service, maintenance, repair, etc.) on any mechanical equipment
(dehumidifier, outdoor condenser, fluid cooler, etc.) must be performed in accordance with respective PoolPak
recommendations as well as submittal documentation, local Codes and Regulations, and appropriate field practices.
Failure to do so could result in personal injury, equipment damage or malfunction, and will void equipment warranty.
Only qualified and properly trained individuals should perform tasks on this equipment.
! CAUTION
Attention: Maintenance Team
To ensure equipment longevity and proper and efficient operation, the dehumidifier and its auxiliary systems
and devices (outdoor condenser, fluid cooler, boiler package, etc.) should be maintained properly and regularly.
Failure to do so could negatively affect premise comfort levels and people’s health. It could also lead to equipment
damage, malfunction, premature tear and ware and may void equipment warranty.
Contact Us
PoolPak® LLC | 3491 Industrial Drive | York, PA 17402 USA
71 7. 75 7. 2 6 4 8 | F a x: 7 17. 75 7. 5 0 85
www.poolpak.com | sales@poolpak.com | service@poolpak.com | parts@poolpak.com
PoolPak standard PCP3000 to PCP6000
dehumidifier general views,as well as some options,
are shown on the next page. Figure 1 shows only
one example of dehumidifier arrangement, refer to
submittal documentation for specific details.
General Information
Figure 1. Example PCP5000 with purge and piggy-backed condenser
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General Information
Dehumidifier Options
• Indoor or outdoor installation.
Figure 1 shows outdoor model, equipped with louvers (to protect air intake and discharge openings
from elements). Indoor model would have ducts connected to respective openings, no louvers would
be needed.
• Single-compressor dehumidifiers, 8 to 16 tons’ capacity (apprx.) – model PCP3000*.
• Two-compressor dehumidifier option (see Dehumidifier Optional Arrangement for details):
16 to 32 tons’ capacity (appx.) – models PCP3030 to PCP5050;
16 and 20 tons’ capacity (apprx.) – models PCP5500 and PCP6000.
• Lower compressor capacity 4 to 7 tons is normally provided in different cabinet arrangement; however, to
accommodate additional ventilation and other options, the smaller compressor capacity could be provided
in the larger BX cabinet.
• Airflow/ductwork connection options* – as shown in figure and described below (some option locations
availability depends on the dehumidifier installation – indoor or outdoor):
• Optional Space Heating – hot water coil, electric or gas heater***
• Optional Heat Recovery (HR) circuit
• Air Conditioning (AC)* – external water cooling, outdoor condenser or fluid cooler
* All available options (tonnage, ductwork connections, AC options etc.) are shown. Refer to the submittal and other relevant documentation for your
dehumidifier’s options.
** The pool water heating option relies on compressor-created excess heat and is used as an additional heating source. It does not eliminate the need
for a main pool water heater.
*** For specific details on space heating (hot water, gas, electric) option, refer to the submittal and other documentation:
• Gas-fired duct heater can be installed internally (fitted inside the dehumidifier at the factory) or provided for field installation (to be fitted in the
supply air ductwork).
• Electric heater or hot water coil, depending on capacity, model, size, etc., can be installed externally (mounted on the top of SA opening or
fitted in the supply air ductwork) or internally. Refer to your dehumidifier’s submittal documentation.
Attention! Equipment Clearances and Dimensions!
For equipment proper operation, maintenance and service, respective clearances should be maintained.
Generally, 30” clearances to the equipment must be kept for the maintenance and service purposes.
For the specific required clearances information, as well as dehumidifier overall dimensions,
distances to pipe connections, duct connections etc., refer to the submittal documentation.
Figure 1 shows provisions for external systems connections, including ductwork, electric power and control wires
and various piping connections.
! CAUTION
Current manual shows general/default connections’ location. For details regarding specific dehumidifier’s connections
(actual location, piping sizes and position dimensions, circuit type and flow direction etc.), refer to the dehumidifier’s
submittal documentation as well as dehumidifier’s labels and stickers.
Except for the condensate, all other piping systems are optional and may not be present in each dehumidifier
• Condensate Drain Line – bottom, side (through the dehumidifier base).
NOTE
Dehumidifier MUST be equipped with a P-trap at the condensate connection for proper operation.
If dehumidifier is requested from the factory without P-trap, one MUST be installed on site prior
to dehumidifier being commissioned. Refer to the Installation Manual for details.
• Air Conditioning (AC) Connection
Packaged AC option (outdoor dehumidifier with outdoor air condenser (OACC) incorporated with the
dehumidifier) does not require piping connection to external AC system or device.
Figure 1 shows packaged outdoor model with OACC mounted on the roof; alternatively, OACC could
be mounted at the end of the dehumidifier.
Remote (“split”) AC option (indoor or outdoor dehumidifier, connected to external cooled water/glycol
system or remote fluid cooler or outdoor air condenser) – top (through the compressor stand roof) connection.
Normally, the dehumidifier has only one AC option – air-cooled (requiring connection to the outdoor
air condenser) or water-cooled (requiring connection to the fluid cooler or other external water-cooled
system such as geothermal, cooling tower, etc.). Therefore, only one of these options present with the
actual dehumidifier.
• Pool Water Heating – bottom, side.
• Space heating (Hot Water connection) – bottom, side.
Some connection location options for both, pool and space, heating pipe lines, are limited to indoor
installation only – refer to submittal documentation
• Space Heating (Gas Heater connection, gas line). If the dehumidifier is equipped with a gas heater
(boiler, gas furnace etc.) for space heating purposes, the gas line connection is to be brought to the gas
heater directly.
! WARNING
Gas Line
The gas line must be installed in accordance with respective device documentation
(boiler, furnace, etc.) and local codes and regulations.
• Electric Power and Control Connection. Electric power is normally brought to the dehumidifier disconnect
(see Figure 1). If dehumidifier is not equipped with it, power lines to be brought directly to the main electric
panel. Also, provisions are made to bring control and communication connections through the dehumidifier roof
at the compressor compartment.
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Standard PCP series dehumidifier has one
compressor, however two-compressor arrangement
is available also. Note, that all options and details,
provided above, apply to both, standard and twocompressor arrangement:
• Single Deck dehumidifier has same
dimensions, features and options as standard
single-compressor one, except for two
compressor/refrigeration circuits instead
of one.
• StakPak model is shown in Figure 2. It is
composed of two identical dehumidifiers, one
installed on top of another and controlled
as a single dehumidifier (each deck is equipped
with one compressor/refrigeration circuit).
General Information
Figure 2. StakPak Model
Single and Two-Compressor Arrangement – Dehumidifier Model
Dehumidifier typical arrangement, total capacity, and number of compressors are reflected in its model
(for specific dehumidifier model refer to its Main Label – see Specific Data Info below):
• PCP3000 to PCP5000 models – single-deck single-compressor dehumidifier.
• PCP3030 to PCP5050 models – StakPak two-compressor dehumidifier, composed of
two identical single-deck single-compressor
dehumidifiers (thus doubling the capacity).
Most often, StakPaks comes as two horizontal
dehumidifiers, one “stacked” on the top of
another, however it could also be composed
DEHUMIDIFIER – OUTDOOR CONDENSER**FIGURE
PCP3000NC-Z-11
PCP3500 – PCP5000NC-Z-22
DEHUMIDIFIER – FLUID COOLER***FIGURE
PCP3000 – PCP4000NG -V-113
PCP4500 – PCP5000
PCP5500 – PCP6000
NG -V-124
PCP3030 – PCP4040
of two dehumidifiers (horizontal OR vertical)
installed side by side or separately, still being
PCP4545 – PCP5050NG -V-225
controlled as one.
Air Conditioning Options – Outdoor Air Condensers (OACC) and Fluid Coolers (OAFC).
Basic views of standard air conditioning options are shown in Figure 3); standard combinations of the dehumidifier
and respective air conditioning option (based on their capacities) are shown in Table 1.
* Table 1 shows standard dehumidifier and condenser/cooler combination; depending on number of factors, dehumidifier may have
different condenser/cooler provided with it - refer to the dehumidifier’s submittal documentation for more details.
** Two-compressor dehumidifier would normally have paired-up two outdoor condensers of respective size (one per compressor).
For example, PCP3030 would have double- condenser, composed of two NC-Z-1 (see Figure 3 - Fig.1).
*** The pump package is optional - the fluid cooler may be provided without it.
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Figure 4. Main Label
Layout and Components
LAYOUT AND COMPONENTS
The general layout and components location is the same for each dehumidifier of this type, however, some
mechanical systems and components location may vary, based on the dehumidifier’s options. Figure 5 shows most
available options, some of which would not be present on each dehumidifier – refer to submittal documentation.
Dehumidifier Main Components
• Main Blower (1) is in the main blower compartment behind or next to the Compressor Compartment (3)
and Main Electric Panel (2). Some models could be equipped with two main blowers.
• Min Outdoor Air (OA) Opening (4) is optionally equipped with a motorized damper and filter(s). The
Manual OA Damper (5) is usually used to set proper amount of outdoor air intake; in some cases, it could be
equipped with modulating actuator for automatic adjustment of outdoor air intake.
Outdoor-installed dehumidifier would have louver(s) (76) installed at the OA opening.
• Optional Min Exhaust Fan (EF) Assembly (6) (fan and motorized damper) is located on the dehumidifier’s
return air side; Exhaust Air opening in outdoor-installed dehumidifier is equipped with louver(s) (76) also.
Min Exhaust Fan Assembly is hinged and could be opened for better access to the fan electric box.
• Dehumidifier, equipped with Heat Recovery (HR) option, would have HR glycol coils (71), installed at
the Min Exhaust (EF) and Min Outdoor Air (OA) openings, and HR pump (72), installed in return air
compartment.
If HR option is present, Min Exhaust Fan Assembly would normally be equipped with a filter rack.
• If dehumidifier is equipped with Purge option, additional Purge-exhaust fan (PF) (73) with motorized
damper would be installed on dehumidifier’s return air side, as well as additional (“Purge”) Outdoor Air
(POA) (74) opening(s), equipped with motorized dampers, would be located directly upstream of Main Filter
Rack (9). Motorized Return Air (RA) damper (75) would be located between return air side and POA
opening(s).
Outdoor-installed dehumidifier would have louvers (76) installed at the Purge-exhaust fan and Purge
Outdoor Air openings.
• Refrigeration coils, Evaporator (7) and Reheat (internal condenser) (8), are located directly downstream of
the Main Filter Rack (9).
Evaporator Bypass Damper (10) is located next to the evaporator coil. It helps to control compressor
suction pressure by adjusting the amount of air, bypassing the evaporator.
• Space heater (11a and 11b) location, if the dehumidifier is equipped with one, may vary:
Hot water coil or Electric heater (11a) is usually located directly downstream of the reheat coil;
Gas heater (11b) is usually located between main blower(s) and compressor compartment, however,
in some cases it could be installed externally.
Gas Boiler package (not shown), if provided, either installed remotely or mounted externally on the
dehumidifier end wall (return air side).
• Compressor (13), Receiver (14) and other components are located within the Compressor
Compartment (3).
If the dehumidifier has the standard pool water heating option, the compressor circuit additionally
includes the coaxial pool water heat exchanger (15) and refrigeration pool water heating valve.
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Layout and Components
If the dehumidifier has the water-cooled air conditioning option (equipped with fluid cooler or connected
to external water-cooling source), the compressor circuit also includes the plate heat exchanger (16).
Some models may have refrigeration suction accumulator (13A).
Single-deck two-compressor dehumidifier would have two refrigeration circuits and two sets of respective
• Main Electric Panel contains Main Control Board (17), Operator Panel (18) and other electrical
and control components. Disconnect (77), if one is factory-installed, usually located on the Compressor Compartment outer wall, opposite to Main Electric Panel.
• Packaged Outdoor Air-Cooled Condenser (19), if dehumidifier is equipped with it, is normally mounted
on the roof or on the end wall (return air side).
Control System
The dehumidifier control system
is composed of sensors, spread
throughout the dehumidifier, Main Control Board, Operator Panel
and other electric components,
located in the Main Electric Panel.
A
B
Temperature Sensors (Figure 6):
A. Temperature sensors
(thermistors) are used to
monitor various temperatures
(air, water, compressor, etc.);
B. Combo sensor is used to
monitor air temperature and
humidity.
Compressor operation is monitored
with pressure sensors (Figure 7):
C. Pressure Transducers (as main operational
control and safety) and
D. Pressure Switches (fast-reacting backup
safet y).
Sensors and safeties approximate location is shown in
Figure 8.
• RA Combo Sensor (21) measures temperature
and humidity of the pool room air (Return Air)
entering the dehumidifier. It is located at the return
air ductwork connection to thedehumidifier.
• OA Temperature Sensor (22) measures outdoor
air temperature; it’s located at the OA filter rack.
Figure 6. Temperature Sensors
D
C
As an option, the combo sensor (instead of
regular thermistor) can be installed at the OA
intake to measure both the temperature and
humidity of the outdoor air.
• ET (EvapT) Temperature Sensor (23) measures the temperature of air leaving evaporator coil. It’s located
directly downstream of the evaporator.
• SA temperature sensor (24) measures the temperature of the air leaving the dehumidifier (supplied to the
premise). It must be located downstream of the space heater:
In some cases, where the space heater is external to dehumidifier, the sensor will be provided with the
dehumidifier to be field-mounted into the supply air ductwork downstream of the space heater.
• If the dehumidifier is equipped with the pool heating option, the Pool Water Temperature sensors (Pool In (25) and Pool Out (26)) measure the entering and leaving pool water temperature. The sensors are
located directly at the respective connections of the coaxial pool water heat exchanger.
As an option, the pool water heat exchanger piping/manifold may have water flow switch also.
• The compressor’s discharge line (high pressure side) is equipped with Temperature and Pressure sensors set –
Discharge Temperature Sensor, High Pressure Transducer and High Pressure Switch (27) - to
protect the compressor and control its operation. A similar function is performed by Suction Temperature Sensor, Low Pressure Transducer and Low Pressure Switch (28) located at compressor’s suction line
(low pressure side).
• Main Electric Panel, apart from devices listed above (control board, OP, etc.) also contains Voltage
Monitor; some optional control sensors and devices such as an air pressure differential sensor, current sensor(s).
It may also be located in main electrical panel or in the dehumidifier in general.
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Figure 8. Sensors and Safeties
Layout and Components
Outdoor Air Condensers and Fluid Coolers Layout and Components.
The general layout of AC options (air-and water-cooled) is shown below with the outdoor air condenser NC-Z-1 (left)
and fluid cooler NG-V-11 (right) as an example. While layout and main components are similar for all applicable
AC options, there are some deviations (number of fans, coil sizes, composition, etc.). Refer to AC Options Basic
View (Figure 3. PCP3030 Double-Condenser) for additional information.
NC-Z-1NG-V-11
Figure 9. AC Options
• Cooling (AC) coil(s) (31) (where heat from refrigerant in the outdoor condenser or glycol mixture in fluid cooler
is rejected to the ambient air) is mounted onto metal frame/air box upstream (before) the fan (32), that pulls the
air through the coil to absorb the heat.
Condenser/cooler piping connections (33) are identified respectively (IN – OUT, Hot gas – Liquid etc.);
In some cases, fluid cooler piping connection(s) may be located within pump package box (37),
if fluid cooler is provided with one.
Piping connection location may vary. Refer to particular cooler/condenser labels, stickers, submittal and
other documentation.
Depending on the type, size and installation, outdoor condensers may be provided with different set of
legs/supports (34), which are required assembly on-site – refer to the Installation manual.
Depending on the size and capacity, condenser or cooler may have multiple fans or coils.
• Electric power is normally to be brought to disconnect (35) (if cooler/condenser is equipped with such), which
feeds it to the electrical box (36), that contains condenser or cooler power and control apparatuses.
Condenser’s piping manifold/connections normally are protected by the electrical panel cover;
Depending on type of fluid cooler, location of electrical box may slightly differ; in some cases, electrical box
Fluid Coolers, if equipped with such option, would have a pump package box. Figure 11 shows general layout
of pump packages, used for NG-V model fluid coolers.
NOTE
That the package could be mounted onto the fluid cooler directly (standard) or provided separately.
Pump (38) establishes glycol mixture circulation through the fluid cooler and dehumidifier;
• Expansion tank (39) compensates for t emperature-based glycol volume fluctuation;
• The pump package electrical sub-panel (40) contains the pump package electrical power and control
apparatuses.
• The pump package manifolds are usually equipped with pressure gauges, automatic air venting valve, draining
and other valves.
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Figure 10. Pump Package
Sequence of Operation
SEQUENCE OF OPERATION
The dehumidifier’s ventilation system establishes the required airflow through the dehumidifier. The control system
compares air temperature and humidity to their desired values (set points) and proceeds to dehumidify, cool or heat
the recirculating air.
If the dehumidifier is equipped with the pool water heating option, the pool water temperature is compared to its set
point and pool heating is provided if required.
Set Points
The control system is constantly adjusting unit operation to achieve and maintain said parameters within couple
degrees/percent of the set point.
Refer to the dehumidifier’s main label for the design value of control parameters, as well as the following note.
NOTE
To ensure the dehumidifier’s most economical operation, we recommend maintaining
the following relationship between pool water and room air temperatures:
Room Air T = Pool Water T + 2˚F
Ventilation.
The main blower runs continuously, establishing required. The main blower speed is pre-set via adjustable
variable signal.
Minimum Exhaust Fan (EF), if dehumidifier is equipped with such option, directs portion of return air outdoors.
Like main blower, exhaust fan(s) speed is also controlled via adjustable (pre-set) variable signal, that varies based on
scheduled ventilation mode (Occupied, Non-Occupied and Spectator) or call for Economiser Mode (as part of Air
Conditioning and/or Dehumidification operation).
Minimum Outdoor Air (OA) damper, if dehumidifier is equipped with such option, opens to introduce fresh
outdoor air into the premise. OA damper could be equipped with ON/OFF (simple fully open – fully closed) or
modulating-controlled actuator; latter one would be controlled same way as minimum exhaust fan.
Purge (Additional Exhaust) Option.
Along with Min Exhaust Fan and Min Outdoor Air damper, dehumidifier could have additional set of
exhaust (purge) fan(s) (PF) and purge outdoor air damper (POA), commonly referred as Purge. Purge
fan(s) and OA damper(s) function is to allow for higher exhaust and fresh air amount, up to complete (100%) air
changeover (when all exhaust fans and OA dampers are at their max capacities).
Purge Fan(s) and Purge Outdoor Air damper(s) are controlled in the same fashion as min exhaust fans
and min outdoor air. Some dehumidifiers may be equipped with additional Return Air damper: it closes in
event of complete air changeover, separating return air side of dehumidifier from supply side (refer to Layout and Components chapter, as needed, for respective devices’ location).
Complete air changeover, triggered manually, is known as Purge Mode.
Externally installed Exhaust Fan(s) and Outdoor Air damper(s) could be also controlled by the
dehumidifier control system. This applies to both, Minimum and Purge/Additional, fans and dampers.
Dehumidifiers, packaged with Minimum Exhaust Fan and Minimum Outdoor Air damper, could also have additional
Heat Recovery (HR) closed-loop glycol system.
Heat Recovery loop consists of two coils (air-to-glycol heat exchangers) and a pump, establishing glycol
circulation between them. One coil, installed at exhaust air opening, recovers portion of exhausted air energy,
another coil, installed at outdoor air intake, transfers this captured energy to entering outdoor air.
Figure 11. Heat Recovery Loop
Air Conditioning, Dehumidification and Pool Heating.
When premise air temperature goes over (exceeds) its set point, the dehumidifier control system issues a call for
Air Conditioning Mode. Respectively, when premise air humidity goes over (exceeds) its set point, the dehumidifier
control system issues a call for Dehumidification Mode. In some instances, these calls may co-exist.
To execute Dehumidification or Air Conditioning (Cooling) mode, control system, depending on current conditions,
would resort to available means of cooling or dehumidification.
Economiser Mode Option.
NOTE
Economiser Mode requires dehumidifier to be equipped with full (min and additional) exhaust and outdoor air options!
If outdoor air is dry and/or cool, it could be used to dehumidify and/or cool the premise. In this case, on call for
Dehumidification or Air Conditioning mode(s), control system would simply increase exhaust fan(s) speed signal to
direct more stale return air outside and bring in more outdoor (dry/cool) air in, thus reducing supply air humidity
and/or temperature (as needed).
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Sequence of Operation
Compressor(s)
Whenever the compressor operates, the evaporator is always dehumidifying and cooling the return air. The heat
removed from the air at the evaporator, as well as the heat from the compressor's action, must be rejected to one of
three heat sinks: room (premise) air, pool water (if applicable) or outdoors. The control system will direct the heat to
where it is needed based on room (air and pool water temperature) conditions:
• If room air is needed to be warmed up – more heat is diverted towards reheat coil;
• If pool water is needed to be warmed up – more heat is diverted towards pool heating coaxial heat exchanger
(if dehumidifier is equipped with this option).
• Rest of the heat (if any) is diverted towards outdoors (outdoor condenser, fluid cooler, etc.)
Compressor Circuit Operation
Piping schematic for compressor circuit is shown below.
When a demand requires the compressor to operate, the following sequence occurs:
• Once blower operation, related safeties and timers are confirmed by the control system, the pump down solenoid
valve opens and once pressure stabilizes, the compressor starts.
• Based on the premise air temperature, the refrigeration reheat and/or AC solenoid valve opens, allowing
refrigerant to flow through the respective condenser:
if more heat is required by the room air, the reheat solenoid valve opens (heat is rejected to the premise);
if more cooling is required by the room air, the AC solenoid valve opens (heat is rejected outdoors
(via outdoor condenser or plate heat exchanger).
Outdoor condenser or fluid cooler fan is engaged only if hot gas is diverted outdoors and compressor
pressure is higher than pre-set level (see Outdoor Condenser and Fluid Cooler Operation below).
• Dehumidifiers, equipped with pool water heating option, also engage the refrigeration pool water heating
solenoid valve to reject heat into the pool water, based on pool water temperature.
• Once demand for the compressor’s operation is removed (respective call is satisfied), the pump down solenoid
valve closes; once the compressor suction pressure reaches the pre-set pressure, the compressor stops.
Outdoor Air Condenser and Fluid Cooler Operation
Based on the type of the outdoor condenser or fluid cooler fans’ type (two-speed fans or EC-type/modulating fans),
respective signal(s) are sent by control system to engage said fan(s): for two-speed fans - on/off signals (switching
speeds, based on compressor head pressure level), for EC-type fans - variable 0-10VDC signal (proportional to the
compressor head pressure level). Refer to the fans’ type and wiring diagram if/when needed.
If the fluid cooler is equipped with the built-in pump package (to establish cooling fluid flow between dehumidifier
and the fluid cooler or to serve as additional/booster pump), the said pump is also engaged along with fluid cooler
fans – pump would stay engaged while fans are engaged (regardless of the fans’ speed).
Space Heating
When premise air temperature drops below the set point, the dehumidifier control system issues a call for Space
Heating Mode and engages space heater (electric heater, hot water coil with valve, gas boiler etc.) by sending
space heating signal, respective to space heater control type - on/off, variable (0-10VDC), etc.
Gas Boiler Package, one of the available space heating options, is a closed-loop water/glycol heating circuit, that
consists of a hot water coil, instantaneous gas boiler, pump and mixing 3-way valve. Boiler package piping general
schematic is shown in Figure 13 (depending on required capacity, boiler package could be single or double (as
shown on picture)):
• The pump is engaged and maintains constant water flow whenever space heating call exists. The mixing valve
responds to the space heating call – the more heat is needed the hotter water is diverted towards the space
heating coil. Boiler is controlled and operated via its own control system, responding to proper gas pressure,
water flow, and will supply glycol at a constant temperature.
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Figure 13. Boiler Package Piping Schematic
Interface and Communication
INTERFACE AND COMMUNICATION
Touch Display Operator Panel
The Touch Display Operator Panel (OP), shown in Figure 14, is used as a main interface between the dehumidifier
and operator. The same OP can be located in the dehumidifier main electric panel (default; used as a local OP)
or installed remotely from the dehumidifier
NOTE
Length of CAT5 or CAT6 cable, between remote OP and the dehumidifier MUST NOT exceed 1000’!
A
B
C
Figure 14. Touch Display Operator Panel
Touch Display OP allows to:
A. Access Touch Display Menus
B. View dehumidifier current operational statuses (Touch Display Communication, Alarms, dehumidifier
operational calls, etc.)
C. View controlled parameters’ values (premise air temperature, humidity and, if applicable, pool water
Opens/returns to the home page
Access to dehumidifier logs and log-related features (Alarms, etc.)
Access to user settings (Setpoints) and commands (Stop/Restart Dehumidifier, etc.)
Access to advanced settings and features
Context sensitive help presenting information related to the viewed page
Interface and Communication
Most common/basic maintenance tasks performed using Touch Display OP
• Adjust Setpoint in User menu: press the User button, then press the Setpoints button; select desired
parameter (room air temperature etc.) and enter the desired value. Press the Enter button to confirm the
entered value.
• Stop/Restart Dehumidifier in User menu: press the User button, then press the System Restart button;
To stop and restart dehumidifier, press the System Restart button
To reboot Touch Display OP, press the Restart Display button
• Review Alarm records done via the Logs menu: press the Logs button, then press the Alarm Log button.
• Unlock device/dehumidifier, stopped and currently locked out on the alarm, done via Logs menu:
press the Logs button, then press the Current Alarms button; press the Clear button next to the respective
alarm (the alarm that’s locked out the device or entire dehumidifier).
For detailed information on TouchDisplay OP refer to CommandPak® Control System Touch Display User
Manual, provided with the dehumidifier (or contact PoolPak to obtain a copy).
Alarms
If the dehumidifier control system detects abnormal or unsafe for further operation situation, it issues Alarm
(notification of such situation accompanied by respective component or entire dehumidifier stoppage and/or
lockout) or Alert (notification of minor abnormal situation without any devices’ stoppage or lockout).
All alarms and alerts are recorded and can be viewed/cleared via the Touch Display OP:
• Viewed: to facilitate troubleshooting and addressing abnormal situation
• Cleared: to unlock stopped device or entire dehumidifier and allow for further operation
The table below lists the basic alarms with their descriptions and recommended initial troubleshooting.
Table 2. Most Common Alarms/Alerts
ALARMALARM DESCRIPTIONCHECK
No Air
Blower OLMain Blower overload/safety fault
Fire
Freeze
Filter
VM
No air flow (air flow switch fault –
if air flow switch is installed)
Fire/smoke detector fault – if detector is installed
externally and connected to control board
Supply Air temperature is lower than
Freezestat Setting (default: 45 F)
Alert, indicating that filter change
timer has lapsed – if timer is activated
Voltage Monitor fault – power supply
(phasing, voltage etc.) is outside of pre-set limits
Check main blower operation and air flow switch
Check main blower operation and
its LED light blinking pattern.
Check external fire/smoke detector/system
Check SA temperature readout,
space heating system operation
Clear the Filter alarm and cancel
filter scheduler if not in use.
Check Voltage Monitor info/status,
incoming power (voltage)
Compressor:
• HP1-(X)
• LP1-(X)
• SupHeat1
Various compressor-related alarms, relevant to:
• Compressor high/discharge pressure
• Compressor low/suction pressure
• Compressor superheat/suction temperature
• DisTemp1
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Check respective compressor-related data
(pressure and temperature readouts),
refrigerant level in the receiver’s sight glasses,
cleanliness of air-side coils and air filters.
Interface and Communication
ALARMALARM DESCRIPTIONCHECK
Pool Water:
Water(X)1,
Wtr(X)1
Various compressor pool water heating-related
alarms indicating inadequate (too low/too high)
pool water flow and/or pool water temperature.
Unless the alarm occurred due to a known water flow
interruption (backwash, etc.), check the pool water flow
(pump, filters, valves) and pool water temperatures.
Alert, indicating that additional condensing
HPRelief
capacity is engaged (pool water heat exchanger etc.)
to prevent compressor high pressure from
No action required unless it’s accompanied by other
(compressor-related) alarm or faulty situation.
rising too high.
NOTE
Proper and regular maintenance (example: keeping air filters and air-side coils clean)
should reduce the chances of abnormal operations, dehumidifier alarm-related stoppages and downtime.
! CAUTION
We recommend you have a qualified professional investigate and remedy all reoccurring
alarm-related stoppages and lock-outs. Continuous dehumidifier restarting (clearing alarms)
without addressing actual issues may result in equipment malfunction, premature wear, and failure.
For a complete list of alarms and alerts, refer to the Alarms Description information – contact PoolPak to
obtain one.
Remote Communication (Virtual-Tech and BMS)
Although PoolPak dehumidifiers are designed to operate as a selfcontrolled device (not requiring any external control), communication
between the dehumidifier and external control and monitoring systems is
possible.
Virtual-Tech
Virtual-Tech is an online that allows for remote communication to the
dehumidifier for various purposes such as monitoring, data collection,
parameters adjustment, and notifications. This feature is included with all
dehumidifiers and is useful for maintenance teams and service providers
(HVACR technicians).
To establish Virtual-Tech communication, the dehumidifier must
communicate with the PoolPak server via the Internet:
• Connect the dehumidifier to a local network switch, router or wireless
AP device (providing connection to a local network):
Plug an Ethernet cable into the sub-board Ethernet RJ-45 jack (sub-
board, called Core Module, is located on the main control board
in the main electric panel) – see Figure 15.
• Configure, as needed, local server and dehumidifier network settings.
NOTE
Figure 15. Main Electric Panel
Separate R J-45 jack (plastic, black) is mounted on the control board directly, for TouchDisplay connection.
Make sure to use the proper jack (metal-surface one, located on the sub-board) for Virtual-Tech connection.
Communication to BMS can also be supported, depending on the type of communication protocol said BMS utilizes.
The PoolPak equipment control software supports most common of them
• different control software variation might be required to support different BMS communication protocols. Contact
PoolPak if necessary.
BACnet (Internet, IP). Communication is established via the Ethernet cable (same method as Virtual-Tech).
• BACnet and Virtual-Tech communication can be used simultaneously.
LON or Modbus. Communication requires external wiring between dehumidifier main control board and BMS
terminal. Wiring schematic is normally indicated on wiring diagram (provided with dehumidifier).
• If dehumidifier is equipped with LON communication option, it’s normally provided with pre-wired LonWorks
Gateway for communication purposes.
For more information about Virtual-Tech or BMS communication set up (connection, configuration, access, point
cutsheets, etc.) – contact PoolPak.
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Basic Maintenance
BASIC MAINTENANCE
Although PoolPak equipment is built for minimal service downtime, periodic preventative maintenance is required to
ensure maximum reliability, safety, and operating efficiency.
! WARNING
To ensure equipment longevity and proper and efficient operation, the dehumidifier and its auxiliary systems and devices
(outdoor condenser, fluid cooler, boiler package, etc.) must be maintained properly and regularly. It is recommended to
create a facility-specific Routine Maintenance Program. Failure to maintain the equipment properly and regularly
could result in personal injury, equipment damage or malfunction and will void the equipment warranty.
Maintenance and Safety
Only qualified/properly trained personnel should attempt to perform respective maintenance tasks.
• When it is necessary to work with live electrical components, have a licensed electrician or other qualified
professional perform the required task.
• Be properly trained and equipped. Some maintenance tasks may involve usage of power tools,
chemicals, etc. Refer to such tools and materials data (manuals, MSDS, etc.). Personnel performing such
maintenance tasks should be:
Properly trained to handle such tools and materials safely
Equipped with proper personal protective equipment
• Turn the power off. Before performing any maintenance, disconnect all electrical power, including remote
disconnect, and discharge all energy storing devices (VFDs, etc.) before servicing. Follow proper lockout
procedures to ensure that power cannot be accidentally restored. Failure to follow provided safety warnings and
labels could result in serious injury or death.
• Be aware of potential hazards. The Equipment contains moving mechanical parts, components under high
refrigerant pressures and surfaces with high temperatures. Before entering the dehumidifier and/or performing
any equipment maintenance work, make sure that all moving parts are stopped, and it is safe to perform
required task.
Maintenance Key Points
Here are some basic/key maintenance considerations, pertinent to all dehumidifiers and their auxiliary systems:
• Dehumidifier in mechanical room. No chemicals should be stored in the same mechanical room
where the dehumidifier is installed. Chemical fumes/off-gas can cause premature deterioration of the equipment.
Store chemicals in a separate, well-ventilated room.
• Access to the Equipment. Ensure that the equipment is accessible (minimum clearances are maintained):
approaches to the dehumidifier are not restricted/limited with materials in mechanical room (indoor installed)
or with snow (outdoor installed dehumidifiers, OACC and OAFC).
• “MUST DO” maintenance task. Although all other maintenance tasks are as important, these two
maintenance tasks are the most common and most helpful:
Maintain clean air filters (return, outdoor air filters, etc.). Make sure to replace dirty filters regularly.
Maintain clean air-side coils (especially Outdoor Condenser or Fluid Cooler). Make sure to clean coils
re gularly.
• Pool Water Chemistry. Incorrect pool water chemistry (improper pH level or high concentration of chlorine, sea
salt or other corrosive additives etc.) can result in equipment premature wear or malfunction (let alone poor air
quality in the pool and potential health issues) and will void the equipment warranty. Refer to pool water quality
standards; contact factory as needed.
Creating facility-specific routine maintenance program and following it is vital to equipment longevity and efficient
operation.
The suggested general maintenance operations and their frequency/intervals, listed in the table M-1 below, can be
used to create such a program. For more detailed maintenance recommendations related to specific components,
refer to the respective component manufacturer’s manual.
Table 3. Recommended Maintenance Tasks and Intervals
INTERVALMAINTENANCE TASK
Weekly
Quarterly
Semi-Annually
Observe the equipment for any changes in running conditions and unusual noise
Clean or replace air filters if clogged or dirty
Verify that all set-points are correctly programmed as specified by the facility operator
Inspect and clean the drain pan(s)
Tighten electrical connections, if required
Check and tighten, if required, pool water hose clamps and sensor mounts
evaporator, etc.) for dirt, cobweb build-up, etc.; clean as needed
Check that the P-trap is primed (filled with water). It is good practice to pour some
water into the drain pan to ensure that the P-trap is primed and operational
Check the outdoor air louvres and dampers for accumulation of dust and clean as required
Inspect the equipment’s cabinet for corrosion. If any damage is found,
clean and repaint the affected surface with a rust-resistant primer
Check dampers operation (linkage/actuator is not loose, damper opens/closes properly etc.)
Annually
Check bolts on compressors, motor mounts, dehumidifier bases and coils and tighten if required
Verify that the airflow around the remote condenser or dry cooler is unobstructed
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Clean the fan wheel(s)
Inspect electrical components, wiring and insulation
Rotate the fan wheel(s) and check for obstructions and rubbing
Check gasket condition on all doors to ensure an airtight seal
Basic Maintenance
Specific Components Maintenance
Actual maintenance plan may vary from installation to installation, yet there are several key components from
maintenance prospective.
If needed, contact respective component manufacturer for additional maintenance information.
Filters
• Ensure air filters are clean. Dirty air filters will negatively affect dehumidifier performance and lifetime
• Frequency of filters replacement will vary based on air quality, dehumidifier usage, facility type, etc. Make sure
to replace filters regularly
• Replace with filters of equivalent size and rating – refer to dehumidifier details (compartment stickers, etc.)
Insulation
Inspect dehumidifier insulation, exposed to airstream for microbial growth (i.e., mold). If there is evidence of
microbial growth on the interior insulation, the insulation should be removed and replaced prior to operating the
dehumidifier.
Air-Side Coils
• Warning: Hazardous chemicals! Cleaning agents can be highly acidic or alkaline. Handle all chemicals
carefully and use appropriate personal protective equipment (PPE). Refer to the cleaning agent manufacturer's
Materials Safety Data Sheet (MSDS) for safety and handling information. Failure to follow all safety instructions
could result in serious injury or death.
• Warning: Hazardous pressures! Coils containing refrigerant under pressure must not be cleaned using a
solution over 150°F. Failure to follow these safety precautions could result in coil bursting, which could result in
serious injury or death.
To clean the coil
• Disconnect all electrical power to the equipment
• Use a soft brush to remove loose debris from the coil
• Mix a high-quality coil cleaning detergent with water according to the manufacturer's instructions
• Clean coil according to suggested instructions
• Thoroughly rinse both sides of the coil and the drain pan with, clean water
• Straighten any coil fins that have been bent during the cleaning process
• Confirm the drain line is clear
• Replace all panels and parts and restore electrical power to the equipment
This warranty applies to the original equipment owner and is not transferable. PoolPak® LLC warrants as set forth
and for the time periods shown below that it will furnish, through a PoolPak® LLC authorized installing contractor
or service organization, a new or rebuilt part for a factory installed part which has failed because of defect in
workmanship or material.
Warranty Void Unless Registered
Warranty is void unless, upon start-up of the equipment, the “Warranty Registration and Start-up Report” is
completed and sent to the factory within one week of initial start-up. This report will also register the compressor
warranty with the compressor manufacturer.
Initial 90-day Warranty
During the first 90 days from initial start-up and prior to the completion of the 24th month from date of shipment,
whichever comes first and subject to prior written approval from the factory, PoolPak® LLC will provide and/or
reimburse the required labour, materials, and shipping and handling costs incurred in the replacement or repair of
a factory installed defective part. Only the labour required toz replace the defective part is warrantied – travel time,
diagnostic time, per diems, truck charges, etc. are not covered under this warranty.
Virtual-Tech Conditional One Year Extended Labour Warranty
The factory labour warranty shall be extended for a total of 12 months from initial start-up and prior to the
completion of the 24th month from date of shipment, whichever comes first and subject to prior written approval
from the factory. The provided equipment must be connected and communicating to Virtual-Tech online control
and monitoring service for the entire term of the warranty extension. PoolPak® LLC will provide and/or reimburse
the required labour, materials, and shipping and handling costs incurred in the replacement or repair of a factory
installed defective part. Only the labour required to replace the defective part is under warranty – travel time,
diagnostic time, per diems, truck charges, etc. are not covered under this warranty.
Two Year Parts Warranty
If any factory installed part supplied by PoolPak® LLC fails because of a defect in workmanship or material prior
to the completion of the 24th month from date of shipment, PoolPak® LLC will furnish a new or rebuilt part F.O.B.
factory. No labour reimbursement will be made for expenses incurred in making field adjustments or parts
replacement outside the Initial 90-day Warranty. PoolPak® LLC reserves the right to have the defective part returned
to the factory in order to determine the warranty applicability. Parts shipping and handling costs (to and from the
factory) are not covered outside of the Initial 90-day Warranty.
Replacement Part Warranty
If a replacement part provided by PoolPak® LLC under this warranty fails due to a material defect prior to the end of
the Two Year Parts Warranty (or the end of the extended warranty period if applicable) or 12 months from date of
the replacement part shipment, whichever comes first, PoolPak® LLC will furnish a new or rebuilt part F.O.B. factory.
Applicability
This warranty is applicable only to products that are purchased and installed in the United States and Canada.
This warranty is NOT applicable to:
1. Products that have become defective or damaged as a result of the use of a contaminated water circuit or
operation at abnormal water temperatures and/or flow rates
2. Parts that wear out due to normal usage, such as air filters, belts and fuses. 2. Refrigerant lost during the parts
warranty will be reimbursed in accordance to the current market price of refrigerant at the time of repair.
PoolPak® LLC will not be responsible for refrigerant lost from the system due to improperly installed contractor
piping to the remote outdoor air-cooled condenser.
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Warranty
3. Refrigerant coils that corrode due to improperly balanced pool chemistry or corrosive air quality.
4. Components that have been relocated from their original placement at the factory.
5. Any portion of the system not supplied by PoolPak® LLC
6. Products on which the model and/or serial number plates have been removed or defaced.
7. Products which have become defective or damaged as a result of unauthorized opening of refrigeration circuit,
improper wiring, electrical supply characteristics, poor maintenance, accidents, transportation, misuse, abuse,
fire, flood, alteration and/or misapplication of the product.
8. Products not installed, operated and maintained as per PoolPak® LLC Manual(s).
9. Products on which payment is in default.
Limitations
This warranty is given in lieu of all other warranties. Anything in the warranty notwithstanding, any implied
warranties of fitness for particular purpose and merchantability shall be limited to the duration of the express
warranty. Manufacturer expressly disclaims and excludes any liability for consequential or incidental damage
for breach of any express or implied warranty.
Where a jurisdiction does not allow limitations or exclusions in a warranty, the foregoing limitations and exclusions
shall not apply to the extent of the legislation, however, in such case the balance of the above warranty shall remain
in full force and effect.
This warranty gives specific legal rights. Other rights may vary according to local legislation.
Force Majeure
PoolPak® LLC will not be liable for delay or failure to provide warranty service due to government restrictions or
restraints, war, strikes, material shortages, acts of God or other causes beyond PoolPak® LLC control.
Optional 5 Compressor Warranty
This extended warranty must be purchased before the shipment of the equipment.
PoolPak® LLC will provide a replacement compressor for 60 months from the date of shipment provided the factory
installed compressor fails as a result of manufacturing defect and is returned to the factory with transportation
prepaid. This extended compressor warranty is subject to all the terms of the standard PoolPak® LLC warranty
but applied to the compressor only.
No charges attributed to the replacement of a component, except as detailed in above Initial 90-day Warranty,
will be allowed unless specifically granted in writing beforehand by PoolPak® LLC.
Optional 5 Airside Coil Warranty
This extended warranty must be purchased before the shipment of the equipment.
PoolPak® LLC will provide a replacement Airside Coil for 60 months from the date of shipment provided the failed
coil is returned to the factory with transportation prepaid. This extended coil warranty is subject to all the terms of
the standard NE Series warranty but applied to the coil only.
No charges attributed to the replacement of a component, except as detailed in above Initial 90-day Warranty,
will be allowed unless specifically granted in writing beforehand by PoolPak® LLC
This warranty is contingent to the proper maintenance of pool water chemistry including a pH of between 7.2 and
7.6 free chlorine not exceeding 2.0 ppm and combined chlorine maintained at less than 0.3 ppm. These parameters
are to be measured and recorded daily and be available for review upon request.
This extended warranty must be purchased before the shipment of the equipment.
PoolPak® LLC will provide a replacement Airside Coil for 120 months from the date of shipment provided the failed
coil is returned to the factory with transportation prepaid. This extended coil warranty is subject to all the terms of
the standard NE Series warranty but applied to the coil only.
No charges attributed to the replacement of a component, except as detailed in above Initial 90-day Warranty,
will be allowed unless specifically granted in writing beforehand by PoolPak® LLC
This warranty is contingent to the proper maintenance of pool water chemistry including a pH of between 7.2 and
7.6 free chlorine not exceeding 2.0 ppm and combined chlorine maintained at less than 0.3 ppm. These parameters
are to be measured and recorded daily and be available for review upon request.
Optional 5 Year Driveline Warranty
This extended warranty must be purchased before the shipment of the equipment.
PoolPak® LLC will provide a replacement part for the following components:
Driveline warranty exists for 60 months from the date of shipment provided the factory installed component fails as
a result of manufacturing defect and is returned to the factory with transportation prepaid. This extended driveline
warranty is subject to all the terms of the standard PoolPak® LLC warranty but applied to the listed parts only.
No charges attributed to the replacement of a component will be allowed unless specifically granted in writing
beforehand by PoolPak® LLC.
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PoolPak is a Dehumidified Air Solutions company and member of Dehumidified Air Services, a coast-to-coast service network
of local customer support specialists. Backed by real-time remote monitoring and direct access to the engineers who designed
and built your dehumidifier, Dehumidified Air Services is the only organization in North America that has the scale and
expertise to deliver trouble-free pool dehumidification and unparalleled customer service.