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Submersible Waterfall Pump
ITEM #PW1250
PACKAG E CONTENTS
WARNINGS AND CAUTI ONS
Part
Description
Quantity A Pump
1
1 in. and 1-1/2 in. ID tubing
adapter
C
pump barrier bag
1
REMINDER
BEFORE RETURNING TO STORE.
Questions, problems, m i ssing parts? Before retur nin g
A
B
C
1250 Gallons Per Hour
CALL 1-888-755-6750
B
WARNING
• Risk of electrical shock. This pump is supplied with a grounding conductor and grounding–type
attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly
grounded, grounding-type receptacle.
• Do not exceed the voltage show n on the pump.
• Always disconnect pump from the power source before beginning any maintenance or work on the
pump.
• Inspect cord for damage before installation and/or maintenance. Replace the entire pump assembly if
damage is found.
• Do not remove the grounding p in from the power cord plug.
• Risk of electrical shock: This pump has not been investigated for use in swimming pools or marine
areas.
CAUTION
• This pump has been evaluated f or use with water only.
• Use a proper power source as in dicated on the pump label.
• Keep the cord away from hig h t em per at ures or other heat sources.
• Do not pump heated liquids .
• Do not let the pump run dry. Pump must be completely submerged for pr oper operation and cooling.
• Operate in fresh water only. Avoid heavily chlorinated w ater and water with high p H levels.
• Do not lift the pump by its power cord.
WWW.THEPONDBOSS.NET
PLEASE CALL 1-888-755-6750 BEFORE RETURNING TO THE STORE.
to your retailer, call our cust om er ser vice department at
1-888-755-6750, 8 a.m.-6 p.m., EST, Monday-Friday, or
email us at customercare@thepondboss.net. Or v isit our
website www.thepondb oss.net.
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PREPARATION
Before beginning assem bl y or operation of product, make sure all parts are present. Co mpar e parts with
OPERATION INSTRUCTIONS
Cut ring
Tubing
Adapter
Pump
GFCI
package contents list and diagram above. If any part is miss in g or damaged, do not attempt t o assemble,
install or operate the prod uct. Contact customer ser vice for replacement parts.
• Estimated Assembly Ti me: 5 minutes
• Tools required for assemb ly: hacksaw.
1. For maximum water flow, i t is rec ommended that the largest
tubing size for your pump is use d. I f usin g 1 in. ID tubing,
proceed to step 2. If using 1-1/2 in. ID tubing, cut the adapter
as shown using a hacksaw. Fig. 1
Fig. 1
2. Connect tubing to the outl et of t he pump using an adapter.
Fig. 2
NOTE: Tubing is NOT INCLUDED.
Fig. 2
3. Place the pump inside the pu mp b ar r ier bag. Pull the
drawstring until the pump barrier bag is fully close d around
the tubing and power cord. Tie a knot in the drawstring.
Fig. 3
Fig. 3
4. Place the pump into the water and connect to a proper power
source. Fig. 4
Fig. 4
PLEASE CALL 1-888-755-6750 BEFORE RETURNING TO THE STORE.
WWW.THEPONDBOSS.NET
Page 3
CARE AND MA INT ENANCE
• Clean the pump barrier bag and (if n ecessary the pump) regularly depending upon the environment
TROUBLESHOOTING
in which it is operated. A drop in water flow is an indication that your pump barrier bag and/or pu mp
require cleaning. The pump barrier bag not only protects your pump but significantly reduces the
need for pump maintenance.
• Before cleaning, always disconnect the pump fro m the power source.
• Remove any large debris from pump barrier bag. Use a garden hose to rinse off any other dirt
from the pump barrier bag.
• Remove all parts from the pum p and clean in warm, soapy water.
• Disassemble the screen and remove the impeller housing to expose the impeller assembly.
Remove the impeller assembly by pulling on the back rou nd plate behind the impeller.
NOTE: This pump uses a very strong magnet to achieve superior performance. When
removing the impeller assembly there will be considerable magnetic force resisting the
extraction of the impeller assembly. This is normal. Likewise when replacing the impeller
assembly there will be a strong magnetic force pulling the assembly into the pump to
potentially cause injury to fingers and in rare cases damaging the ceramic shaft or rear
bearing. Use thick gloves when replacing the impeller assem bly.
• Use a soft cloth or brush to clean the impeller assembly and the inside of the impeller housing.
Refer to the diagram in the r epla c ement parts list.
If the pump fails to operate:
• Check to make sure the power c ord is plugged in and the pump is get ting power.
• Check the pump outlet and any tubing, fountains, spitt er s, et c . , for kinks or obstructions.
• Remove the inlet screen and/or pump cover, and impeller housing to expose the impeller. Turn
the impeller to ensure that it is not broken or jammed. Also check to make sure that the
ceramic shaft or bearings ar e not br oken.
If the performance of the pu mp is not satisfactory or the pump do es not f low evenly:
• Check to make sure the pump is completely submerged in water.
• Check to make sure the impel ler and the housing are clean.
• Check to make sure the pump bar r i er bag is clean.
PLEASE CALL 1-888-755-6750 BEFORE RETURNING TO THE STORE.
WWW.THEPONDBOSS.NET
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REPLACEMENT PARTS LIST
PUMP PERFORMANCE
FLOW RATES
14
220
GPH
13
330
GPH
12
440
GPH
11
550
GPH
10
660
GPH
9
780
GPH
8
900
GPH
7
1,000
GPH
6
1,100
GPH
5
1,200
GPH
4
1,300
GPH
3
1,400
GPH
2
1,490
GPH
1
1,580
GPH
0
1,650
GPH
PW1250
Part
Description
B
1 in. and 1-1/2 in. ID tubing adapter
C
pump barrier bag
D
Impeller housing
E
O-ring
F
Impeller Assembly
G
Screen
F
B E D
G C
For replacement parts, call our customer service d epartment at 1-888-755-6750, 8 a.m.-6 p.m., EST,
Monday-Friday, or emai l us at customercare@thepondboss.net.
LIFT (FEET)
Printed in China
PLEASE CALL 1-888-755-6750 BEFORE RETURNING TO THE STORE.
WWW.THEPONDBOSS.NET
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LIMITED WA RRANTY
All pumps and electrical products are warranted to the user against defective material and workmanship, under
normal working conditions. This warranty period begins on the date of purchase by the original purchaser.
Unless otherwise specified all pond boss® electrical products are warranted to the user against defective
material and workmanship, under normal working conditions for 1 year
• Pond and Waterfall pumps are warranted for 3 years .
• All pond boss® liners are warranted to the user against defective workmanship, under normal working
conditions for 20 years from the date of purchase.
• All other pond boss® products are warranted to the user against defective material and workmanship,
under normal working conditions for 90 days.
Application
Warranty covers only properly installed and maintained units. Any damage to the cord or modification to the unit
will invalidate the warranty. Pump warranty is limited to applications pumping fresh water in a pond or fountain
only. Other liquid applications or extreme temperature uses must be approved in writing by the manufacturer.
Receipt and product date code are required for warranty claims.
Warranty Claim
Warranty claims must be made by calling customer service (at 1-888-755-6750). If the item is determined
to be defective, you will be given authorization to return the defective part(s), freight pre-paid, along with proof of
purchase.
Disposition
The manufacturer will make a good faith effort for prompt disposition regarding all warranty claims. Returned
product will be inspected to determine cause of failure before warranty is applied. Warranty does not cover any
costs associated with the shipping, handling, installation or removal of products or parts subject to this warranty.
For products damaged in transit, a claim should be filed with the carrier.
Disclaimer
Any oral statements made about the product by the seller, the manufacturer, the representatives, or any other
parties do not constitute warranties, should not be relied upon by the user, and are not part of the contract for
sale. The seller’s and manufacturer’s only obligation, and buyer’s only remedy shall be for the manufacturer to
either replace and/or repair at the manufacturer’s sole discretion, the product as described above. Neither seller
nor the manufacturer shall be liable for injury, loss or damages for lost profits, lost sales, injury to person or
property, or any other incidental or consequential loss arising from any cause whatsoever, no matter whether
based upon warranty, contract, negligence or other misuse, and the buyer and user agree that no other remedy
shall be available to them. Before using, the buyer and user shall determine the suitability of the product for the
intended use, and assume all risk and liability whatsoever in connection therewith. The warranty and remedy
described in this limited warrant y is an exclusive war ra nty and remedy in lieu of any other warranty or remedy
expressed or implied. All other warranties and remedies are hereby expressly excluded, including but not
limited to any implied warranty of merchantability of fitness for any particular purpose. This warranty gives the
buyer and user specific legal rights, and buyer and user may also have other rights which vary from state to
state. Some states do not allow exclusions or limitations of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
from the date of purchase.
WWW.THEPONDBOSS.NET
REMINDER
CALL 1-888-755-6750
BEFORE RETURNING TO STORE.
PLEASE CALL 1-888-755-6750 BEFORE RETURNING TO THE STORE.
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