PolyVision Webster TS, Webster LS, Webster IRP User Manual

USER GUIDE

Part Number 370-0125-02
© 2002 PolyVision Corporation
All rights reserved
Printed in the USA

Information in this document is subject to change without notice.
Reproduction in any manner without written permission of
PolyVision Corporation is forbidden.

PolyVision Corporation reserves the right to make changes in
product design, or detail, and to discontinue any product or
material without notice.

Webster is a trademark of PolyVision Corporation, a Steelcase
Company. All other registered trademarks and trademarks used
herein are the property of their respective owners.

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

What is Webster? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Many Ways to Use Webster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installing the Webster TS Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . 4

What Comes in the Box (TS Models Only). . . . . . . . . . . . . . . . . . . . 5

Mounting Your Webster TS Whiteboard on a Wall . . . . . . . . . . . . . 6

Connecting Your Webster TS Whiteboard . . . . . . . . . . . . . . . . . . . . 7

Installing the Webster LT Whiteboard . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What Comes in the Box (LT Models Only) . . . . . . . . . . . . . . . . . . . 10

Mounting Your Webster LT Whiteboard on a Wall . . . . . . . . . . . . 11

Connecting Your Webster LT Whiteboard . . . . . . . . . . . . . . . . . . . 15

LT Whiteboard Automatic Power Down . . . . . . . . . . . . . . . . . . . . . 17

Installing Webster Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Whiteboard System Requirements . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing Webster Software in Windows. . . . . . . . . . . . . . . . . . . . 19

Installing Webster Software on a Macintosh . . . . . . . . . . . . . . . . 19

Starting Webster Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LT Whiteboard Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Establishing Communication between the Board and Computer 20

Uninstalling Webster Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Multiple Whiteboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Multiple Whiteboards in Windows . . . . . . . . . . . . . . . . . . . . . . 22

Multiple Whiteboards on a Macintosh . . . . . . . . . . . . . . . . . . . 22

Register Webster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Webster Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

How Webster Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Writing on the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Erasing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing the Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Capturing a Snapshot of the Board. . . . . . . . . . . . . . . . . . . . . . 26

Getting Started with Webster Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Webster Whiteboard Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

I

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sounds on Webster TS Whiteboards . . . . . . . . . . . . . . . . . . . . 29

Sounds on Webster LT Whiteboards. . . . . . . . . . . . . . . . . . . . . 29

Getting to Know the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

The Webster Software Main Window . . . . . . . . . . . . . . . . . . . . 30

The Webster Command Toolbar in Windows . . . . . . . . . . . . . . 31

The Webster Annotation Toolbar. . . . . . . . . . . . . . . . . . . . . . . . 32

The Annotation Toolbar in Full Screen View . . . . . . . . . . . . . . 33

Showing, Hiding, and Moving the Toolbars . . . . . . . . . . . . . . . 34

Whiteboard Pens and Eraser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Writing and Erasing with Webster TS Models. . . . . . . . . . . . . . 35

Writing and Erasing with Webster LT Models . . . . . . . . . . . . . . 35

Writing and Erasing with Webster IPD and IRP Models . . . . . . 36

Using Webster with a Projector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Getting Started in Projection Mode . . . . . . . . . . . . . . . . . . . . . . . . 37

Alignment If You are Already in Projection Mode. . . . . . . . . . . 39

Using Webster in Projection Mode . . . . . . . . . . . . . . . . . . . . . . . . 39

The Projection Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Projection Mark-Ups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Snapshots in Other Applications . . . . . . . . . . . . . . . . . . . . . . . 42

Snapshots When Webster is the Active Application . . . . . . . . 43

Toggling Between Webster and Other Applications. . . . . . . . . . . 44

Using the On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using Projection with PowerPoint . . . . . . . . . . . . . . . . . . . . . . . . . 45

Printing in Projection Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Working with Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Creating a Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Taking Automatic Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Viewing Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Selecting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Working with Webster Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Creating a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Saving a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Opening a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Closing a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Password Protecting a File in Windows . . . . . . . . . . . . . . . . . . 52

Playing Back Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

II

Copying and Moving Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Exporting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Renaming Snapshots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Deleting Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Editing Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Printing Snapshots in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Printing Colors in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Customizing Headers and Footers in Windows . . . . . . . . . . . . 59

Printing Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printing Snapshots on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . 63

Adding a Backdrop to a Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . 64

Creating a Backdrop File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adding a Backdrop File to a Snapshot . . . . . . . . . . . . . . . . . . . 65

Inserting a Screen Shot as a Backdrop in Windows . . . . . . . . 66

Changing or Removing a Backdrop. . . . . . . . . . . . . . . . . . . . . . 67

Backdrops Provided with Webster . . . . . . . . . . . . . . . . . . . . . . 67

Sending a Snapshot via E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Publishing a Snapshot as HTML or Adobe PDF. . . . . . . . . . . . . . . 70

NetMeeting and Webster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

NetMeeting Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using Webster in a NetMeeting Conference . . . . . . . . . . . . . . . . . 72

Sharing the Webster Software in NetMeeting . . . . . . . . . . . . . 72

Using Webster with the NetMeeting Whiteboard. . . . . . . . . . . 73

Using the Conference Control Center . . . . . . . . . . . . . . . . . . . . 74

Conference View Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Webster Projection Mode with NetMeeting . . . . . . . . . . . . 76

Scrolling While Shared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Troubleshooting NetMeeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Webster Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Customizing General Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Customizing Pens and Erasers . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Customizing Sounds (TS Models Only). . . . . . . . . . . . . . . . . . . . . 82

Customizing Image Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Customizing Projection Mode Settings. . . . . . . . . . . . . . . . . . . . . 85

Customizing Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Customizing Backdrops on a Macintosh . . . . . . . . . . . . . . . . . . . 87

Changing Colors in Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

III

Troubleshooting, Care, and Maintenance . . . . . . . . . . . . . . . . . . . . . . 90

Getting On-Line Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Troubleshooting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting TS Whiteboard Hardware. . . . . . . . . . . . . . . . 91

Troubleshooting LT Whiteboard Hardware . . . . . . . . . . . . . . . . 92

Hardware Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

TS Whiteboard Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

LT Hardware Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Troubleshooting Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Caring for the TS Whiteboard. . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Caring for the LT Whiteboard. . . . . . . . . . . . . . . . . . . . . . . . . . 100

Caring for the Markers, Stylus and Eraser . . . . . . . . . . . . . . . 100

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

What is Not Covered. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

How to Get Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Limitation of Damages and Implied Warranties. . . . . . . . . . . 102

How State Law Relates to the Warranty . . . . . . . . . . . . . . . . . 103

FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

IV

Overview

Welcome to the Webster Interactive Whiteboard. This manual
provides instructions for installing Webster TS (touch sensitive) and
LT (laser tracking) electronic whiteboards, and for operating the TS,
LT, IRP (interactive rear projection), and IPD (interactive plasma
display) systems.

What is Webster?

The Webster board is an interactive electronic whiteboard that
connects to your Windows PC or Macintosh PC. Capture anything you
write or draw on the board by printing it or by saving it on the
computer. The Webster software records all whiteboard activity for
you to save, use in other applications, print, or distribute.

Tools

Forward

Back

Print

Snapshot

Show Board

Projection

Red Pen

Black Pen

Green Pen

Blue Pen

Narrow Erase

Wide Erase

Snapshot
Erase All

Many Ways to Use Webster

Use Webster during a presentation or meeting to capture notes and
ideas. You can remain at the whiteboard; Webster gives you the tools
you need to write, erase, print, or capture a copy of the board.

1

The most basic way to use Webster is to print copies of the board
during your meeting using a printer that is also connected to the
computer.

In addition, the Webster software records what you write or draw, so
you can capture your whiteboard notes on the connected computer.
This enables you to add or erase, save, print, or distribute the
captured image using the features of the Webster software at any
time, even when the whiteboard is not turned on or connected to the
computer.

If you connect a projector to your system, the whiteboard becomes a
giant, interactive touch screen that enables you to operate your
computer while standing at the whiteboard. For instance, you can
control a presentation (using software such as PowerPoint) on your
computer while standing at the whiteboard simply by using a finger
or stylus as the mouse.

Since you can operate your computer and any software on it from the
whiteboard, you can write on the whiteboard to make notes next to
the projected computer image, and capture everything on the board
(both notes and projected image) using the Webster software.

2

In Microsoft Windows, Webster is also compatible with Microsoft
NetMeeting, giving you fully interactive teleconferencing capabilities
from your Webster board.

About This Manual

This manual describes how to install and operate the Webster TS and
LT interactive whiteboards. This manual also describes operation of
Webster IRP and IPD interactive systems, although installation is
described separately.

3

Installing the Webster TS Whiteboard

To install the Webster TS (touch sensitive) whiteboard models, follow
the steps in this section. If you have the Webster LT (laser tracking)
whiteboard, refer to “Installing the Webster LT Whiteboard” on
page 9. If you have one of the IRP or IPD models, the installation
instructions are provided separately.

Three installation options are available for the Webster TS
whiteboards, depending on your model.

• You can hang the TS 400 from a cubicle divider using the hang-

ers provided.

• You can mount it to a mobile stand available from your Webster

dealer. Installation instructions are provided with the mobile
stand. If you use this option, follow the mounting instructions
provided with the mobile stand, then proceed to “Connecting
Your Webster TS Whiteboard” on page 7.

• You can also mount any Webster TS whiteboard to a wall using

the instructions provided here.

4

What Comes in the Box (TS Models Only)

1 1 Webster TS whiteboard
2 1 Webster TS whiteboard stylus
3 1 box of four dry-erase markers
4 1 Webster round eraser
5 1 AC power cord
6 1 serial port cable (12’ or 25’, depending on your model)
7 4 self-tapping sheet rock anchors (vary by model)
8 2 mounting brackets
9 4 Phillips screws
10 2 Velcro strips
11 1 Webster software CD (Mac/Windows)
12 1 user guide
13 1 peel-off quick start
14 2 cubicle hanging hooks (for some models)

8

10

14

9

12

5

6

7

1

2

3

6

5

13

4

1

11

2

3

4

5

Mounting Your Webster TS Whiteboard on a Wall

You will need a tape measure, Phillips screwdriver, and drill.
To mount the Webster TS whiteboard on a wall:

1 Choose a location with convenient access to your computer, an

AC power outlet, and any network connections or projectors you
are using.

2 Carefully mark two drill hole locations as indicated below, based

on your Webster TS whiteboard model:

TS 800 TS 600 TS 400

92"

(2335 mm)

Model

Distance from the

floor to the holes

TS 400 74"

(1880 mm)

TS 600 77”

(1950 mm)

TS 800 77"

(1950 mm)

77" (1950 mm)

62"

(1575 mm)

77" (1950 mm)

Distance between

hole locations

42"

(1070 mm)

62"

(1575 mm)

92"

(2335 mm)

42"

(1070 mm)

74" (1880 mm)

3 Using the mounting plates as a template, mark two additional

drill hole locations that are 3/4" (19 mm) from the original hole.

4 For sheet rock walls, screw the self-tapping sheet rock anchors

into the wall using a power driver, if available. Wall anchors for

6

note:NOTE:

the TS 400 are plastic. Wall anchors for TS 600 and TS 800 are
metal.

If you are not installing on a sheet rock wall, you must provide your
own fasteners.

5 Attach the mounting bracket to the wall anchors on the wall

using the four Phillips screws provided. Assure that the screws
are snug.

6 With the help of an assistant, lift the board and hang it on the

mounting plates using the slots at the top corners of the board.

Velcro

7 Peel the backing off the front and back of the two Velcro strips.
8 Attach Velcro strips to lower right and left corners on the back of

whiteboard and press against the wall.

To mount your whiteboard on an optional stand or easel, see the
instructions included with your stand or easel, or visit
www.polyvision.com.

Connecting Your Webster TS Whiteboard

Ensure that both your computer and whiteboard are powered off
before you make connections.

7

To connect the whiteboard to your computer:

1 Plug the AC power cord into the power connector on the bottom

of the whiteboard, next to the serial port.

2 Twist the cord behind the cable bracket.

cable bracket

9-pin serial cable

AC power cord

note:NOTE:

3 Plug the power cord into an electrical outlet.
4 Plug the 9-pin male end of the serial port cable into the

whiteboard and tighten the screws.

5 Plug the other end into your computer’s serial port (if necessary,

use a USB to 9-pin serial adapter available from your Webster
dealer).

The maximum serial port cable length is 25 feet (7.5 meters). For
greater distances, a serial amplifier is required (available at
computer networking suppliers).

8

Installing the Webster LT Whiteboard

To install the Webster LT (laser tracking) whiteboard models, follow
the steps in this section. If you have the Webster TS (touch sensitive)
whiteboard, refer to “Installing the Webster TS Whiteboard” on
page 4. If you have the IRP or IPD models, the installation
instructions are provided separately.

Any of the Webster whiteboards can be mounted on a wall using the
instructions provided here. The LT 4000 and LT 5000 models fit on a
mobile stand, enabling it to be easily moved from one room to
another. If you use that option, follow the instructions provided with
the mobile stand and then skip to “Connecting Your Webster LT
Whiteboard” on page 15.

The LT whiteboard is a combination of high-precision mechanical,
optical, and electronic components. If not installed properly, it may
not operate reliably, or it may not operate at all.

9

What Comes in the Box (LT Models Only)

1 1 Webster LT whiteboard
2 1 magnetic whiteboard icon strip
3 1 Webster LT whiteboard stylus
4 1 box of four dry-erase markers
5 1 Webster small eraser
6 1 Webster large eraser
7 2 studded brackets
8 2 lower mounting spindles
9 2 upper mounting spindles
10 4 wall anchors
11 4 wall screws
12 1 serial port cable
13 1 AC power cord
14 1 user guide
15 1 Webster software CD (Mac/Windows)
16 2 V-slotted spacers
17 1 peel-off quick start

1 calibration kit (inside the header cover; not shown)

10

11

9
8

7

16

12

13

14

1

2

1

2

Tools

3

Forward

5

Back

Print

Show Board

Projection

Snapshot

Snapshot

570-0183-00

Erase All

17

4

6

15

3

4

6

5

10

note:NOTE:

Mounting Your Webster LT Whiteboard on a Wall

You will need a tape measure, Phillips screwdriver, and drill.
To mount the Webster LT whiteboard on a wall:

1 Choose a wall with convenient access to your computer, an AC

power outlet, and any network connections or projectors you are
using. Ensure that the selected wall is of solid construction, flat
and vertical to within 1/4" (6 mm) over the entire mounting area,
and free of any significant vibrations that might result from the
operation of nearby heavy equipment.

If you are not installing on a sheet rock wall, you must provide your
own fasteners.

11

2 Carefully mark four drill hole locations as indicated below,

based on your Webster LT whiteboard model.

LT 6000

65 5/16"

(1660 mm)

43 13/16" (1112 mm)

Distance from the

Model

floor to the top

LT 4000 76"

(1930 mm)

LT 5000 80"

(2025 mm)

80"

holes

37 3/8" (949 mm)

(2025 mm)

LT 5000 LT 4000

56 1/2"

(1435 mm)

80"

(2025 mm)

Horizontal distance

between holes

49 5/16"

(1252 mm)

31 15/16" (811 mm)

Vertical distance

between holes

49 5/16"

(1252 mm)

56 1/2"

(1435 mm)

76"

(1930 mm)

31 15/16"
(811 mm)

37 3/8"

(949 mm)

12

LT 6000 80"

(2025 mm)

65 5/16"

(1660 mm)

43 13/16"

(1112 mm)

3 Drill the holes as marked, using an 11/32" or 3/8" (9 mm or

9.5 mm) drill bit.

4 Insert the wall anchors into the holes and tap them into place

flush with the wall.

5 Insert the screws into the wall anchors and tighten them firmly,

taking care not to let the wall anchors turn in the wall while
tightening the screws. Remove the screws prior to the next step
and discard the black washers used to help tighten the screws.

6 Insert two screws through the two upper mounting spindles and

into the upper holes in the wall. Tighten the screws to the wall.

7 Insert the remaining two screws through the two studded

mounting brackets and into the lower holes in the wall. Tighten
the screws to the wall.

8 Thread the two lower mounting spindles onto the studded

mounting brackets and tighten until 1/2" (12 mm) of thread
shows between the mounting brackets and the spindles.

9 By sight, or by using a carpenter’s level or plumb line, vertically

align the upper and lower spindles.

13

10 With the help of an assistant, lift the board and position it so

that the slotted holes in the back of the board are directly in
front of the spindles on the wall.

First push the lower slotted holes over the lower spindles. Then
push the upper slotted holes over the upper spindles and ease
the board down onto all the spindles at once. The board should
come to rest, without force, on the top spindles. The two bottom
spindles should be floating about halfway up in their slotted
holes.

14

11 Check that the board is flat by sighting across the front of the

board or using your carpenter’s level or plumb line. If the board
is not flat, ensure all spindles are properly located in their
slotted holes and turn the lower spindles in or out to make the
board vertical.

side view

12 Check both lower mounting spindles for end-play by pressing

with the heel of your hand against each lower corner of the
board. If there is noticeable end-play, slip one of the provided
mounting spindle spacers between the back of the board and

the face of the lower spindle. Position the V slot of the spacer
down and to both sides of the spindle to take up the slack
space.

rear view

13 Apply the magnetic whiteboard icon strip to one of the four

corners of the board.

14 To enable and specify the location of the icon strip, first install

the Webster software as described (refer to “Installing Webster
Software” on page 18) and then refer to “Customizing General
Options” on page 79 for instructions on telling the software
where the icon strip is located.

To mount your whiteboard on an optional mobile stand, see the
instructions included with your mobile stand or visit
www.polyvision.com.

Connecting Your Webster LT Whiteboard

Ensure that both your computer and whiteboard are powered off
before you make connections.

To connect the whiteboard to your computer:

1 Plug the AC power cord into the connector on the bottom of the

whiteboard, next to the serial port.

2 Plug the power cord into an electrical outlet.

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3 Plug the 9-pin male end of the serial port cable into the

whiteboard and tighten the screws.

9-pin serial cable

on/off switch

AC power cord

note:NOTE:

4 Plug the other end into your computer’s serial port (if necessary,

use a USB to 9-pin serial adapter available from your Webster
dealer).

The maximum serial cable length is 25 feet (7.5 meters). For greater
distances, a serial amplifier is required (available at computer
networking suppliers).

5 Turn on the whiteboard power switch to confirm your

connections. The power LED illuminates yellow.

You are now ready to install the Webster software (see “Installing
Webster Software” on page 18).

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LT Whiteboard Automatic Power Down

The whiteboard automatically powers down after a specified period
of inactivity. The board signals a warning beep one minute before the
power down occurs and the “Ready” LED goes out when the board is
powered down.

The default period of inactivity is 60 minutes. To specify a different
time, refer to “Customizing General Options” on page 79.

To power up Webster after an automatic power down, move the
mouse.

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Installing Webster Software

The following software installation instructions apply to all Webster
models and sizes. You can install Webster under Microsoft Windows
operating system versions 98, NT 4.0, ME, 2000, or XP; or on a
Macintosh with OS 8.6, 9.x, or X.

note:NOTE:

If you are using a USB to 9-pin serial adapter, make sure you install
the software that came with your adapter before you install the
Webster software.

Whiteboard System Requirements

• 64 MB RAM (128 MB preferred)

• 20 MB available disk space

• CD-ROM drive

• 800 x 600 monitor or better

• 1 available serial (COM) port (or 1 USB port and a USB to 9-pin

serial adapter available from your Webster dealer)

note:NOTE:

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• Internet Explorer 4.0 or higher or Netscape 4.0 or higher (exclud-

ing Netscape 6.0) to view Webster on-line Help

Windows:

• Windows® compatible PC (Pentium II or faster required;

Pentium III recommended)

• Windows® 98, NT 4.0, ME, 2000, or XP

If you are using Windows NT 4.0, be sure Service Pack 6 is installed.

Macintosh:

• Apple® Macintosh® Power PC (G3 or higher recommended)

• OS 8.6 or higher

Installing Webster Software in Windows

Installation in Windows requires “Administrative Privileges.” To
install Webster software in Windows:

1 Turn on your computer and wait for Windows to start. For best

results, make sure no applications are running.

2 Place the Webster software CD in your CD-ROM drive. The setup

program starts. If the setup program does not start, open
Windows Explorer and double-click “Setup.exe” on the CD.

3 Follow the prompts to install the software.

The setup program detects the COM port to which your white­board is attached. To manually identify the COM port, see
“Establishing Communication between the Board and Com­puter” on page 20.

If your computer is permanently connected to an IRP or IPD sys­tem, we recommend that you check the “Run Webster at Star­tup” option during installation.

4 Restart, if prompted.

note:NOTE:

Installing Webster Software on a Macintosh

To install Webster software on a Macintosh:

1 On the Macintosh, place the Webster software CD in your

CD-ROM drive.

2 Double-click the Webster installer icon on the CD.
3 Follow the prompts to accept the license agreement and install

the software.

Under OS 8.6 or OS 9, you may need to install QuickTime 5 (provided
on the Webster installation CD) or above in order to support the
graphic import/export features described in this manual. Make sure
you use the “Recommended Install” option for QuickTime.

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note:NOTE:

Starting Webster Software

To start Webster software in Windows:

1 Plug in and turn on your whiteboard, if necessary.
2 Start your computer, if necessary.
3 On the Windows taskbar, choose “Programs” from the Start

menu and choose “Webster” from the Webster group. The

software launches and detects your connected whiteboard.
To start Webster software on a Macintosh:

1 Plug in and turn on your whiteboard, if necessary.
2 Start your computer, if necessary.
3 Open the Webster folder from its installation location and

double-click the Webster application icon. The software

launches and detects your connected whiteboard.

At startup, Webster software detects If you are using the Webster IRP
or IPD system and automatically initiates projection mode alignment.

LT Whiteboard Calibration

High-precision lasers in the LT whiteboard sometimes require
calibration. When you install Webster software and establish
communication between the whiteboard and the computer, a
calibration check is performed automatically.

If Webster software displays a warning stating that your LT
whiteboard requires calibration, refer to “Hardware Calibration” on
page 93.

Establishing Communication between the Board and Computer

Webster automatically detects the whiteboard connected to your
computer’s COM or USB port. However, in some circumstances you
may need to identify the port manually (for example, if you add,
move, or remove a serial device such as a modem, laptop, PDA or
input device).

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To establish communication between the board and the computer:

1 Make sure the whiteboard is plugged in and turned on, and

properly connected to your computer, if necessary.

2 Launch the Webster software.
3 Choose “Find Whiteboard” from the Edit menu. The software

locates and displays the port connection for the board.

4 Click a board in the “Find Whiteboard” list or click “Check All” to

establish communication with all boards connected to your

computer and wait while the status changes.

5 When communication is established, click “OK” to close the

window.

Uninstalling Webster Software

Uninstalling the software removes only the application. Your Webster
document files are not deleted.

To uninstall Webster software in Windows:

1 Exit all applications, including Webster.
2 On the Windows taskbar, choose “Programs” from the Start

menu and choose “Uninstall Webster” from the Webster group.

3 Click “Yes” to remove all application components. You may have

to delete some application files manually after you uninstall

Webster.
To uninstall Webster software on a Macintosh:

1 Drag the Webster application folder to the trash.
2 If you use OS 8.6 through 9.x, drag the Webster System Menu

extension to the Trash. (The Webster System Menu extension is

located in the Extensions folder which is located inside the

System folder.)

3 If you use OS 8.6 through 9.x, drag the Webster Preferences file

to the Trash. (The Webster Preferences file is located in the

Extensions folder.)

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If you use OS X, select the Webster Preferences icon and hold

down the command key while pressing the Delete key. To locate

the Webster Preferences icon, click the “Home” icon at the top of

any OS X Finder window, then select the “Library” folder, and

choose the “Preferences” folder.

Using Multiple Whiteboards

You can use Webster with multiple whiteboards connected to your
computer.

Multiple Whiteboards in Windows

To use multiple whiteboards in Windows:

1 Launch Webster once for each whiteboard you have connected.
2 To identify which board is associated with which instance of

Webster, choose “Find Whiteboard” from the Edit menu in each

Webster window and note the board and COM port.
Each application is independent. You can customize the options for

each board individually by choosing “Options” in the Edit menu of
the Webster application associated with that board. “Options” are
saved in the same order that you launched the Webster applications.

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After you close the applications, the order you reopen them
determines which options are associated with a board.

Multiple Whiteboards on a Macintosh

To use multiple boards on a Macintosh:

1 Locate the Webster application in the Webster folder.
2 Create one copy of the application for each board connected to

the computer.

3 Rename the applications. (For example, use Webster1,

Webster2, etc. as in the instructions below. Or rename the

applications as needed to differentiate them in a meaningful

way for your circumstances.)

4 Launch Webster1.

5 Choose “Find Whiteboard” from the Edit menu. The application

finds all the boards connected to your computer.

6 Choose one board to associate with Webster1.
7 Leaving Webster1 running, launch Webster2.
8 Choose “Find Whiteboard” from the Edit menu. Webster2 finds

only the whiteboards not already assigned to Webster1.

9 Choose one board to associate with Webster2.
10 Continue launching Webster applications and choosing “Find

Whiteboard” until you have associated each board with an open

Webster application.

11 Write on the board and capture snapshots as usual. The

snapshots are part of the open file in the Webster application

that is associated with it.
Each application is independent. You can customize the preferences

for each board individually by choosing “Preferences” in the Edit
menu of the Webster application associated with that board.
“Preferences” are saved in the same order that you launched the
Webster applications.

After you close the applications, reopen them in the same order and
associate them with the same boards to maintain customized
preferences for each board.

Register Webster

By registering your product, you will receive enhanced customer
service, as well as information on product development and
software upgrades.

To register Webster:

• Choose “Register Webster” from the Webster Help menu with an

Internet browser installed and a connection established, or go
to www.websterboards.com/support/register.html.

• Complete and mail the self-addressed Registration Card found

with the Webster installation package.

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Webster Basics

When the Webster software is running on a computer connected to
the board, anything you write or draw on the board is also displayed
on the computer.

How Webster Works

To use Webster:

1 Make sure the board is plugged in and turned on, if necessary.
2 On the computer connected to the whiteboard, start the Webster

application. If the Webster software is not installed on the
computer, or if the software does not automatically detect the

whiteboard, refer to “Installing Webster Software” on page 18.

3 Choose a pen.
4 Write or draw on the board. Your work appears in the Webster

software window. Refer to “Writing on the Board” on page 24.

note:NOTE:

5 To erase, choose an eraser tool and erase. Refer to “Erasing the

Board” on page 25.

6 To print the contents of the board on a printer connected to the

computer, tap the Print icon. Refer to “Printing the Board” on

page 26.

7 To capture a copy of the board in the software, tap the Snapshot

icon. Refer to “Capturing a Snapshot of the Board” on page 26.

Writing on the Board

The whiteboard sends writing data to your computer by detecting a
single point of pressure or of reflected light. Whenever you write on
the whiteboard, make sure there is only one point of contact at a
time.

Use only the recommended markers, stylus, and erasers.

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