Exhibit J: User Manual
FCC ID: P6I-COPYCAM203
Userguide_RevA_4.fm Page -1 Friday, January 18, 2002 11:07 AM
User Guide
Part number 370-0111-01
©2002 PolyVision Corporation
All rights reserved
Printed in USA
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Information in this document is subject to change without notice.
Reproduction in any manner without written permission of
PolyVision Corporation is forbidden.
PolyVision Corporation reserves the right to make changes in
product design, or detail, and to discontinue any product or
material without notice.
CopyCam is a trademark of PolyVision Corporation, a Steelcase
Company.
The Bluetooth trademarks are owned by Bluetooth SIG, Inc., USA.
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TABLE OF CONTENTS
Welcome to CopyCam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
CopyCam Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
What to Expect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
CopyCam Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Three Ways to Make Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
What You Can Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What You Can’t Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Copying to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Copying to a Floppy Diskette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Copying to the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Copying in any Combination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
The CopyCam Web Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Accessing Your CopyCam Web Server. . . . . . . . . . . . . . . . . . . . . . . .9
Using the Saved Shots Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Saving Copies to your Hard Disk. . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing From the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the Settings Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Camera Info Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Changing Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
CopyCam Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Camera Arm Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Web Site Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
LED and Voice Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . .26
LED Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
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WELCOME TO COPYCAM
Welcome to CopyCam, your quick and easy tool to capture
information from a whiteboard or chalkboard.
This manual provides instructions for operating your CopyCam. Refer
to the CopyCam Installation Guide for installation instructions.
Camera arm
Control pad with
floppy drive
Color printer
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COPYCAM QUICK START
Step 1: Write on the board.
Step 2: Press a button on the control pad.
Step 3: You’re done!
CopyCam captures the board and you can continue your
presentation without interruption.
WHAT TO EXPECT
In good lighting conditions, CopyCam captures the board just five
seconds after you press one of the control pad buttons. In poor light,
it might take a few seconds longer.
NOTE:NOTE:
To avoid shadows across the image, be sure you stand away from the
board when you press the control pad button.
A voice prompt quietly says “captured.” At the same time, the LED
changes from blinking yellow to solid yellow to indicate that you can
erase the board and continue writing. Refer to “LED and Voice Status
Messages” on page 26 for a summary of all status messages.
When you use the printer, it can take up to 45 seconds before a copy
starts printing, but you can continue with your presentation during
that time.
When you use the floppy diskette, it can take up to a minute to save
the file, but you can continue with your presentation during that time
as well.
COPYCAM QUICK START 3
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COPYCAM OPERATION
THREE WAYS TO MAKE COPIES
CopyCam gives you a choice of three ways to make copies of your
whiteboard or chalkboard:
• on the printer
• on a floppy diskette
• on the web
You can use any combination to save copies during a presentation.
Refer to “Copying in any Combination” on page 8.
WHAT YOU CAN COPY
CopyCam can copy writing and drawings in any color on whiteboards
or chalkboards. You can use any chalk color or any marker color. You
can even copy overhead projections if they use line art. CopyCam
captures an area of up to 4' x 8' on a wall, whether or not there is a
board there.
WHAT YOU CAN’T COPY
CopyCam will not produce a clean image from large blocks of solid
color, photos, or 3D objects.
COPYING TO THE PRINTER
CopyCam comes with its own color printer. The color printer receives
its data using Bluetooth wireless technology. (You can also configure
CopyCam to use ethernet network printers. Refer to “Changing
Printers” on page 18.)
CopyCam emits radio signals to the printer’s antenna, so no physical
connection is required between them. The printer should be within
30 feet of the CopyCam camera arm, but it does not need to be in the
same room. If a wall is between CopyCam and the printer, the
antenna range may be slightly reduced.
To print a copy of the board:
1 Be sure the printer is turned on, and has paper and ink.
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2 When you are ready to capture, press the button on the
control pad once for each copy you want to print.
3 Continue your presentation after you hear the voice prompt say
“captured” and the LED changes from blinking yellow to solid
yellow.
COPYING TO A FLOPPY DISKETTE
You can save a copy of the board to a floppy diskette as an image file
(.png). One floppy diskette holds 10 to 15 copies, depending on the
complexity of the images. Files are named CCam0001.png,
CCam0002.png, etc. Each copy that you save receives the next
sequential number. After 1000 copies have been saved, the number
wraps back to 0001. The date and time of capture are part of the file
details.
CopyCam uses only formatted MS-DOS high-density 3.5" floppy
diskettes. Formatted floppy diskettes are available from most office
supply stores.
NOTE:NOTE:
CopyCam will not erase files on a diskette, so be sure that the diskette
you use has sufficient space for your copies.
COPYCAM OPERATION 5
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To copy to a floppy diskette:
1 Insert a formatted diskette in the control pad, as shown below.
2 When you are ready to capture, press to save a copy of the
board to the floppy diskette.
3 Continue your presentation after you hear the voice prompt say
“captured” and the LED changes from blinking yellow to solid
yellow. The disk drive begins to write after about 30 seconds.
Writing to disk may take up to a minute.
NOTE:NOTE:
If the LED blinks red, one of the following may have occurred:
• No diskette is inserted in the control pad.
• A bad or unformatted diskette is inserted in the control pad.
• The diskette is full.
The voice prompt provides additional information.
To remove the floppy diskette from the control pad:
1 Wait until the LED changes to green or the voice prompt says
“ready,” indicating that writing is complete.
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2 Press the eject button on the control pad, as shown below.
NOTE:NOTE:
Most computers can read the .png format images on the floppy
diskette. Simply insert the diskette in your computer, browse to the
floppy diskette drive and double-click the image file to view it.
Images can easily be inserted in word processing documents or
e-mail as well. To use only a portion of your board image, use any
image editing application.
COPYING TO THE WEB
You can also copy the board as an image file (.png) to the built-in
CopyCam web server. Access the copies with any computer sharing
the same Local Area Network (LAN). The computer can be a
Windows-based computer, a Macintosh, or any other computer with
web access. All you need is a web browser such as Internet Explorer
or Netscape. Refer to “The CopyCam Web Server” on page 9 for
information about how to access the web server.
The web server can hold approximately 40 copies at a time,
depending on their complexity. When the web server becomes full,
the oldest copies disappear as new ones are added. Copies remain
on the web server until they are replaced by newer ones or until you
delete them, even if there is a power outage.
COPYCAM OPERATION 7
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To copy to the web:
1 When you are ready to copy, press the button to save a
copy of the board to the web.
2 Continue your presentation after you hear the voice prompt say
“captured” and the LED changes from blinking yellow to solid
yellow. When the LED changes to green and the voice prompt
says “ready,” your copy is available on the web server.
ARNING
Copies saved to the web can be seen (and deleted) by anyone in your
organization who has access to the LAN, since the web page where
copies are saved does not require a password to view. Save to the
web only when you are willing to share the information. Print or save
confidential information to a diskette to avoid public viewing.
COPYING IN ANY COMBINATION
You can use the CopyCam buttons in any order to print and save
copies of the board. For example, if you want to print ten copies of
the board during your presentation for the purpose of distributing
them to your class, and you also want to save a copy on a floppy
diskette to use in a word processing document, press the button
ten times, then press once. CopyCam captures the board once.
The same image appears on both the diskette and the printed pages.
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THE COPYCAM WEB SERVER
ACCESSING YOUR COPYCAM WEB SERVER
Each CopyCam has a unique web address that appears on the left
edge of the control pad, as shown below. (This address should have
been labeled by your installer. If it isn’t, refer to the CopyCam
Installation Guide for instructions.)
http:// 206.168.155.50
To access CopyCam copies on the web:
1 Write down the CopyCam web address.
2 Turn on a computer that shares the same LAN as CopyCam.
3 Run a browser application, such as Internet Explorer or
Netscape.
4 Enter the web address in the “Address” field and press Enter.
206.168.155.50
The CopyCam web site opens.
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NOTE:NOTE:
You can add the CopyCam web site to Favorites or create a shortcut.
(In most browsers, you can drag the address to a “Links” area, and it
will create a shortcut for you.) Rename the shortcut to make your
CopyCam easier to identify.
USING THE SAVED SHOTS TAB
On the CopyCam web site, the “Saved Shots” tab, shown below,
displays miniature images of each capture, including the date and
time. These miniature images are called “thumbnails.”
Click a thumbnail to see the corresponding full-size image. The fullsize image opens in a new window using whatever application is
available on your computer to view .png files.
The .png format images on the “Saved Shots” tab can easily be
printed, inserted in word processing documents, or sent in e-mail. If
a copy on the web will be valuable in the future, preserve it by:
• saving it to your computer’s hard disk, or
• printing it from your web browser
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SAVING COPIES TO YOUR HARD DISK
Copies that you save to your computer’s hard disk can later be
printed, used in documents, sent in e-mail, or edited.
To save a copy to your computer’s hard disk:
1 Click a thumbnail to see the full-size image.
2 Choose “Save As” from the File menu.
3 Browse to the desired location on the hard disk and give the
image a unique name.
4 Click “Save.”
PRINTING FROM THE WEB
You can print one or more copies from the CopyCam web application
at any time.
To print a copy from the web application with your default printer:
1 Click on a thumbnail to view the full-size image.
2 Choose “Print” from the File menu.
3 Select the number of copies to print.
4 Click “OK.”
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USING THE SETTINGS TAB
The web server “Settings” tab, shown below, provides a way for you
to view and change important CopyCam web settings. A description
of each field is presented below.
Submit Changes
Click the “Submit Changes” button to implement changes to a
setting. Settings are password protected. The first time you submit a
change during an Internet browser session, the Password dialog
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appears, as shown below.
1 Enter your password. The factory default user name is blank and
password is “admin.”
2 Click “OK.”
Use DHCP
Check this box if your LAN uses DHCP protocol. Remove the check
mark if your LAN uses fixed IP addressing. Consult your system
administrator if you are unsure.
IP Address
During configuration, the CopyCam web server IP address is
determined automatically by DHCP or you may assign it here
manually if the “Use DHCP” checkbox is not checked. (Refer to the
CopyCam Installation Guide for information about how to configure
CopyCam the first time.)
Subnet Mask
This network reference is determined automatically by DHCP or you
may assign it manually here if the “Use DHCP” checkbox is not
checked.
Gateway
CopyCam uses this gateway address only when updating firmware
over the Internet. It is determined automatically through DHCP or you
may assign it manually here if the “Use DHCP” checkbox is not
checked.
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Board Name
Enter a name that will help you identify the location of this CopyCam.
This name appears at the top of the web page.
Capture Type
CopyCam normally captures images in color but it can also capture in
monochrome. Changing to monochrome capture type can improve
image quality when using a blackboard or when printing exclusively
to black and white printers, such as network laser printers.
Printer Type
CopyCam comes with its own color printer that uses wireless
Bluetooth technology. However you can also print to any PCL-4
compatible printer sharing the same LAN. Bluetooth is the default
printer type. If you need to change printers, refer to “Changing
Printers” on page 18.
Bluetooth Printer Channel
This field displays the Bluetooth device address of the wireless
printer for this CopyCam. If you need to change printers, refer to
“Changing Printers” on page 18.
Ethernet Printer Address
To print to a networked printer instead of the wireless printer that
comes with CopyCam, enter the networked printer IP address in this
field. If you need to change printers, refer to “Changing Printers” on
page 18.
Control Pad Volume
Choose the control pad voice message volume from five volume
levels: off, soft, medium soft, medium loud, or loud.
Date/Time
Set the correct date and time. This information is associated with
saved copies to help you identify when each copy was saved.
Low Light Warning
Remove the check to disable the control pad voice message that
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warns of low light conditions.
Firmware Update Server
Registered users receive information about free firmware updates. To
update CopyCam firmware on a computer with Internet access:
1 Enter the IP address of the PolyVision firmware server, or leave
“default” in this field. (This IP address might have changed since
you purchased your CopyCam. If the update fails, go to
“Support” at www.websterboards.com to find the appropriate IP
address and enter it in this field.)
2 Click the “Start Update” button.
3 If this is the first change you have submitted during this Internet
browser session, the Password dialog appears, as shown below.
4 Enter your password. The factory default user name is blank and
password is “admin.”
5 Click “OK.”
6 CopyCam automatically connects to the IP address, downloads
the update, and then upgrades the firmware. Depending on the
speed of the Internet connection, this may take up to two
minutes.
The control pad LED provides feedback regarding the status of
the upgrade. During the upgrade, the LED goes through a pattern
of blinking yellow then green, then blinking yellow and green
again. At the completion of a successful upgrade, the control
THE COPYCAM WEB SERVER 15
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pad voice prompt says “hello” and the LED stays green.
If the upgrade fails, the control pad LED flashes red. Press any
control pad button to resume use with the original firmware
version.
ARNING
Do not disconnect the power while the control pad LED is flashing.
Permanent damage may result.
7 After the upgrade, click the browser’s “Back” button to return to
the CopyCam web page. (Do NOT click the browser’s “Refresh”
button, as this will initiate the upgrade again.)
NOTE:NOTE:
You can also update firmware from a floppy diskette provided by
PolyVision Corporation. Contact Technical Support if you need such a
diskette.
New Password
CopyCam settings are password protected. To change the password,
enter a new password here, and enter it again in the next box.
Confirm Password
Enter your new password a second time here to confirm it.
USING THE CAMERA INFO TAB
The web server “Camera Info” tab provides a summary of
information about CopyCam.
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Board Name: The name, entered from the “Settings” tab, associated
with this CopyCam.
Total Memory: The total memory in the CopyCam. This memory is
used for storing copies of the board, plus the settings used to
operate CopyCam.
Free Memory: The memory available to store new copies. When free
memory becomes low, old copies are deleted as new copies are
saved.
Total Images Captured: The total number of copies saved or printed
from this CopyCam.
Date/Time: The current date and time, which can be adjusted on the
“Settings” tab.
Powered On: The time of the last power on. Power on occurs when
the CopyCam power adapter is plugged into a power outlet. (Images
and settings are preserved during power outages.)
Last Capture: The time of the last use of CopyCam to save or print a
copy of the board.
Serial Number: The CopyCam serial number. The serial number is
also located on the top of the camera arm.
MAC Address: The unique ethernet hardware adapter address.
Firmware Revision: The version number of the CopyCam firmware.
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CHANGING PRINTERS
The CopyCam “Settings” tab on the web server includes provisions
for changing the printer associated with a CopyCam. You can change
to a different wireless printer, or change settings so CopyCam prints
to a network printer on the LAN instead of a wireless printer. Refer to
“Changing to a Network Printer” on page 20.
CHANGING WIRELESS PRINTERS
If your CopyCam is connected to a LAN and the wireless color printer
needs to be changed (such as for a warranty replacement), follow the
steps below.
To change the color printer:
1 Find your printer’s Bluetooth device address. It can be obtained
from a Bluetooth wireless printer by holding the printer’s “X”
button for a few seconds until the printer produces an
information page that contains the address, or from a printer
with the Bluetooth adapter by pressing the small button on the
adapter so the printer produces an information page that
contains the address. Make a note of this number.
2 Locate the CopyCam web address on the flange of the control
pad and make a note of it.
http:// 206.168.155.50
3 On a computer connected to the same LAN as CopyCam, run a
web browser and enter the CopyCam web address in the
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“Address” field. If the web server is not yet configured on the
LAN, refer to the CopyCam Installation Guide.
NOTE:NOTE:
Every CopyCam has its own web address which is uniquely
associated with one CopyCam device. The “Settings” tab you see is
for only one CopyCam, even though you may have several CopyCams
installed as part of your LAN.
4 Click the “Settings” tab.
5 Enter the printer’s Bluetooth device address in the field labeled
“Bluetooth Printer Channel.”
6 Add “-1” to the serial number if the new printer is the HP995C
Bluetooth wireless printer. Add “-6” to the serial number if the
new printer uses a Bluetooth adapter.
7 Click the “Submit Changes” button to save the change.
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8 Settings are password protected. If this is the first change during
this Internet session, you will see the Password dialog shown
below.
9 Enter your password. The factory default user name is blank and
the password is “admin.”
10 Click “OK.” CopyCam will now print copies from the new color
printer.
CHANGING TO A NETWORK PRINTER
CopyCam can print to other printers on the same network. The
network printer must:
• be connected on the same LAN as CopyCam.
• have its own IP address.
• support PCL-4 or better.
To change to a network printer:
1 Locate the CopyCam web address on the flange of the control
pad, and make a note of it.
http:// 206.168.155.50
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2 On a computer connected to the same LAN, run a web browser
and enter the CopyCam web address in the “Address” field. If
the web server is not yet configured on the LAN, refer to the
CopyCam Installation Guide.
NOTE:NOTE:
Every CopyCam has its own web address which is uniquely
associated with one CopyCam device. The “Settings” tab you see is
for only one CopyCam, even though you may have several CopyCams
installed as part of your LAN.
3 Click the “Settings” tab.
4 Click the “Ethernet” radio button beside “Printer Type.”
5 Enter the network printer’s IP address in the field labeled
“Ethernet Printer Address.”
6 Click the “Submit Changes” button to save the change.
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7 Settings are password protected. If this is the first change during
this Internet session, you will see the Password dialog shown
below.
8 Enter your password. The factory default user name is blank and
the password is “admin.”
9 Click “OK.” CopyCam will now print copies from the network
printer.
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COPYCAM MAINTENANCE
CLEANING
Wipe the control pad and camera arm cover with a soft damp cloth.
Use ONLY warm soapy water. Avoid harsh cleaners or detergents.
CAMERA ARM LENS
The camera arm houses a sensitive camera lens. As a rule, clean
ONLY if necessary. Any contact with the critical optical surface risks
damage to the surface. If in doubt, do not clean.
If necessary, use soft, abrasive-free lens paper or lens cloth to clean
the lens. Never use spray cleaners or solvents, as they may harm the
lens.
WEB SITE MAINTENANCE
Regularly save and delete image files as needed to prevent them
from being overwritten.
PRINTER
Refer to the printer manual for maintenance information. (Printer
manuals are also available on-line at the manufacturer’s web site.)
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TROUBLESHOOTING
ISSUE RESOLUTION
The printed copy is unclear,
off center, or crooked.
Copy quality on a blackboard
remains poor after
calibration.
Writing along the bottom
edge of the printed copy is
unclear or whited out.
CopyCam can not be located
from a browser.
When the button is
pressed, the CopyCam voice
prompt says “printer
problem.”
The system may require calibration. Refer to the
Installation Guide for instructions.
• Dusty blackboards can reduce contrast for
CopyCam. Be sure that your board is cleaned
thoroughly before writing.
• If color is not important to you, you can
dramatically improve contrast by changing
capture type from color to monochrome. Refer
to “Using the Settings Tab” on page 12.
Glare from the eraser tray along the bottom edge
of the board is interfering with the capture. You
may need to change the lighting near your board
or calibrate CopyCam with the bottom calibration
sheets two inches or so above the bottom of the
board. For best results, lighting should not be
directly over the board.
• Confirm that the CopyCam configuration has
properly obtained the CopyCam address. Try
performing the configuration again as
described in the Installation Guide.
• Check the ethernet cable connection in the
camera arm.
• If the ethernet cable is connected to a hub,
confirm that the hub’s link indicator light is on.
• Confirm that the printer is powered on and
loaded with ink and paper.
• CopyCam may be unable to find your printer.
Move the printer closer to the CopyCam arm.
• Check for interfering devices, such as
microwave ovens, wireless telephones, and
other network devices operating at 2.4 GHz.
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No CopyCam systems appear
in the list when “Start” is
pressed in “setup.html”
during configuration.
• Confirm that you are configuring the CopyCam
web server from a computer that shares the
same LAN segment as the CopyCam system.
• Double-click “setup.html” again and click
“Start” again. CopyCam may be attempting to
squat on an address.
• Check the ethernet cable connection in the
camera arm.
• If the ethernet cable is connected to a hub,
confirm that the hub’s link indicator light is on.
• If an incorrect network address was entered,
you may need to reset the system to factory
settings, which results in the loss of all settings
and stored images. To reset the system:
1 Remove the power adapter from the wall for
5 seconds.
2 Plug the power adapter back into the wall.
3 Within 10 seconds of plugging the power
adapter back into the wall, press all three
control pad buttons simultaneously.
The control pad LED is not lit. • Confirm that the power adapter is properly
connected to the wall.
• Confirm that the power adapter cable is
properly connected in the camera arm.
• Confirm that the control pad is properly
connected in the camera arm. The larger jack is
reserved for the ethernet cable. The control pad
cable connector looks similar but is smaller.
• Confirm that the power adapter is not on a
switched outlet.
The printer sometimes stops
in the middle of a printout.
• The printer may be too far away. Move the
printer closer to the CopyCam arm.
• Check for interfering devices, such as
microwave ovens, wireless telephones, and
other network devices operating at 2.4 GHz.
The password for the Setup
tab has been lost or forgotten.
• Reset the system to factory settings, which
results in the loss of all settings and stored
images. To reset the system:
1 Remove the power adapter from the wall for
5 seconds.
2 Plug the power adapter back into the wall.
3 Within 10 seconds of plugging the power
adapter back into the wall, press all three
control pad buttons simultaneously.
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LED AND VOICE STATUS MESSAGES
CopyCam gives you both LED and voice feedback to indicate the
status of your capture.
LED STATUS INDICATORS
The table below explains the LED status indicators.
LED INDICATOR SYSTEM STATUS
No light No power.
Solid green Unit is idle and ready to copy.
Blinking yellow Board capture in progress, unit is
Solid yellow Copy is being processed for the
Blinking red System error such as missing or
powering on, or firmware
upgrade in progress. Stand away
from the board during captures.
floppy disk drive, printer, or web
server. You may continue writing
on the board. The capture is
complete.
full diskette, printer out of paper
or not powered on, or calibration
required. (The voice prompt provides additional information.)
VOICE MESSAGES
Voice messages provide additional status feedback. The table below
is a summary of voice messages.
VOICE MESSAGE STATUS
“Hello” Power restored
“One copy”, “Two copies”,...
“Another copy”
“Save disk”
26 TROUBLESHOOTING
button pressed
button pressed
button pressed
Userguide_RevA_4.fm Page 27 Friday, January 18, 2002 11: 07 AM
“Save web”
button pressed
“Captured” Board capture complete
“Ready” Printing, save to floppy dis-
kette, or save to web complete
“Working” Please wait while CopyCam
writes a floppy diskette or
reboots
“Printer problem” Printer out of paper, printer
out of ink, or printer unavailable
“No printer” Printer is not on-line or could
not be found
“Full” CopyCam cannot capture
because the printing buffer is
full
“No disk” Floppy diskette missing
“Problem” A problem occurred and
CopyCam needs to reboot
“Disk full” Floppy diskette is full
“Web problem” Web server not responding:
contact Technical Su pport
“Disk problem” Floppy diskette unformatted
or bad
“Low light” Low light conditions result in
longer capture time
“Hardware problem” Hardware failure: contact
Technical Support
“Calibration needed” Cannot detect borders and
calibration has not been performed
“Calibration done” Calibration is complete and
CopyCam is ready for use
“Calibration problem” Calibration unsuccessful
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28 TROUBLESHOOTING
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