Polycom VVX 3 Series, VVX 4 Series, VVX 2 Series, VVX 6 Series, VVX 5 Series Setting Up And Using

Setting up Polycom VVX phones on the
Cloud PBX

This document outlines the set-up and use of Polycom VVX termninals on the Cloud PBX

Contents

List of Polycom phones that are auto provisioned and tightly integrated ......................................................................... 2

Auto provisioning ................................................................................................................................................................ 2

Typical phone lay-out .......................................................................................................................................................... 3

Browse to the portal for call set-up and phone programming ........................................................................................... 3

Program the soft keys on the phone with Lines, Users or Parking spaces ......................................................................... 4

The PBX soft key .................................................................................................................................................................. 7

The Directory soft key ......................................................................................................................................................... 7

The Forward soft key .......................................................................................................................................................... 7

The UnPark soft key ............................................................................................................................................................ 7

The Pickup soft key ............................................................................................................................................................. 7

Answering a Call .................................................................................................................................................................. 8

Making an External Call ....................................................................................................................................................... 8

Make an Internal Call .......................................................................................................................................................... 8

Redial a Number ................................................................................................................................................................. 8

Transfer a Call (unannounced) ............................................................................................................................................ 9

Transfer a Call (announced) ................................................................................................................................................ 9

Hold and Resume ................................................................................................................................................................ 9

Orbital Park and AutoPark .................................................................................................................................................. 9

Picking up a Parked Call ...................................................................................................................................................... 9

Voice Mail ........................................................................................................................................................................... 9

Volume Adjustment .......................................................................................................................................................... 10

List of Polycom phones that are auto provisioned and tightly integrated

Polycom VVX 2, 3, 4, 5 and 6 series terminals.
The PBX menus can be accesses by pressing the PBX soft key.
To see the phone IP address and MAC address, press the 1, 4 and 7 keys simultaneously for about 4

seconds. Alternatively, press the Home key, Settings, 4 Status, 2 Network, TCP/IP Parameters.

Auto provisioning

The user credentials should be auto-provisioned, once the phone is pointed at a provisioning server.

Typical phone lay-out

Browse to the portal for call set-up and phone programming

Go to your user portal on the cloud PBX, by browsing to your cloud server, normally at an address in
the format mycompany.serverpbx.com, and entering your user name and password.

Dial a number by entering it in the Dial/Chat box or by selecting an entry in a phone book.