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UNDERSTANDING POLYCOM® VVX® 500
TABLE OF CONTENTS:
COVER : UNDERSTANDING POLYCOM® VVX
FORWARDING CALLS ............................................................... 2
LISTENING TO VOICEMAILS ..................................................... 3
TRANSFERRING CALLS ............................................................ 4
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500 .................. 1
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UNDERSTANDING POLYCOM® VVX® 500
GoLightpath.com • 1-877-Lightpath
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FORWARDING ALL CALLS TO ANOTHER PERSON
You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is enabled on your phone.
Call forwarding is not available on shared lines.
To forward all calls to another person:
• From Home view, select Forward. (You can also tap Settings from Home view, and tap Features > Forward, or if your phone is
idle, tap the Forward from Lines view.)
• If your phone is set up with multiple lines, tap the line to apply forwarding to.
• From the Forwarding Type Select screen, tap the forwarding type you want:
• Always - To forward all incoming calls.
• No Answer - To forward all unanswered incoming calls.
• Busy - To forward calls that arrive when you’re already in a call.
• Enter the forwarding number, and tap Enable. If you selected the No Answer option, you can enter the number of rings before
your phone forwards the call. Polycom recommends that you enter a value of 2.
The forwarding number you chose scrolls in the status bar, as shown next.
Figure 13: Displaying the Call Forward Number in the Status Bar
If a phone line is idle, Lines view displays the forwarding icon, , next to the phone line, as shown next.
Figure 14: Viewing the Call Forwarding Icon in Lines View
To disable call forwarding:
1
From Home view, tap Forward.
If your phone is set up with multiple lines, tap the line to disable forwarding for.
2
From the Forwarding Type Select screen, tap the forwarding type to disable, and tap Disable.
3
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UNDERSTANDING POLYCOM® VVX® 500 FORWARDING CALLS
GoLightpath.com • 1-877-Lightpath
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