Polycom VVX 350 IP User Manual

DATA SHE ET

Polycom® VVX® 350 Business IP Phone

Six-line, mid-range IP desk phone with color display

The Polycom® VVX® 350 business IP desk phone is a high quality, six-line, color,
mid-range, IP phone designed for small to medium size businesses. It is ideal for
knowledge workers, and call center operators who need to handle moderate/high
volume of calls and whose work demand reliable connectivity.

Industry’s best audio

The VVX 350 oers both Polycom® HD Voice™ and Polycom® Acoustic Fence™
technologies. Together, they dramatically improve the most important component of
the VVX experience—voice clarity.

HD Voice delivers superior, high definition sound quality through industry leading,
advanced voice processing capabilities. The Polycom’s exclusive Polycom Acoustic
Fence technology keeps business conversations free from extraneous noises,
echoes anddistractions.

Straightforward, familiar access to the most common features

The VVX 350 is easy to use and reliable. End-users will find that it combines an
attractive new ergonomic hardware design with an intuitive user interface that together
reduce the time spent learning new features and functions. Yet, the VVX 350 goes
beyond being just a cost-eective communication device—it is an IP phone designed to
improve collaboration and enable greater productivity in the workplace.

Easy deployment and administration

The Polycom V VX 350 integrates seamlessly into a wide range of UC environments. The
enterprise-grade, web-based configuration tool makes the installation of the VVX 350 a
breeze, allowing administrators to easily provision large numbers of phones throughout
the entire organization. The VVX 350 phones are easy to deploy and administer for
Service Providers and IT sta via broad, standards based, open APIs.

Benefits

• Make more natural and life-like
calls with Polycom HD Voice

• 3.5” color display oers an
engaging experience with visual
information at a glance

• Two Gig Ethernet ports oer cost
savings and performance benefits

• USB port for media or storage
applications enables users to
move data around more quickly

• Integrates with more than
60industry leading call
controlplatforms

• Web-based configuration tool
makes the VVX 350 phones easy
to administer, a breeze to upgrade
and maintain throughout their
entire lifecycle

DATA SHEET Polycom VVX 350 Business IP Phone

Product specifications

User interface features

• 3.5” color LCD (320x 240 pixel resolution)

• Voicemail support

1

• WebKit-based browser

• Adjustable base height

• Unicode UTF-8 character support

• Two USB ports (2.0 compliant) for media
and storage applications

• Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese,
Russian, Slovenian, Spanish, and Swedish

Audio features

• Polycom® HD Voice™ technology delivers
lifelike voice quality for each audio path
handset, the hands-free speakerphone,
and the optional headset

• Polycom® Acoustic Clarity™ technology
providing full-duplex conversations,
acoustic echo cancellation and
background noise suppression

• Type 1 compliant (IEEE 1329 full duplex)

• Frequency response—150 Hz—7 kHz for
handset, optional headset and handsfree
speakerphone modes

• Codecs: G.711 (A-law and μ-law), G.729AB,
G.722, G.722.1, iLBC

• Individual volume settings with visual
feedback for each audio path

• Voice activity detection

• Comfort noise generation

• DTMF tone generation (RFC 2833 and
in-band)

• Low-delay audio packet transmission

• Adaptive jitter buers

• Packet loss concealment

Headset and handset compatibility

• Dedicated RJ-9 headset port

• Hearing aid compatibility to ITU-T P.370
and TIA 504A standards

• Compliant with ADA Section 508 Subpart
B 1194.23 (all)

• Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids

• Compatible with commercially-available
TTY adapter equipment

Call handling features

• 6 lines (programmable line keys)

• Shared call/bridged line appearance

• Busy Lamp Field (BLF)

• Flexible line appearance (1 or more
line keys can be assigned for each
lineextension)

• Distinctive incoming call treatment/
callwaiting

• Call timer and call waiting

• Call transfer, hold, divert (forward), pickup

• Called, calling, connected party
information

• Local 3-way audio conferencing

• 1-touch speed dial, redial

• Remote missed call notification

• Do not disturb function

• Electronic hook switch capable

• Local configurable digit map/dial plan

Open application platform

• WebKit-enabled full browser that supports
HTML5, CSS, SSL security, and JavaScript

• Supports Polycom Apps SDK and API
for third-party business and personal
applications

• Bundled with Polycom UC Software:

- Corporate directory access using LDAP

• Visual Conference Management

Network and provisioning

• SIP Protocol Support

• SDP

• IETF SIP (RFC 3261 and companion RFCs)

• Two-port gigabit Ethernet switch
10/100/1000Base-TX across LAN and
PCports

• Conforms to IEEE802.3-2005 (Clause 40)
for Physical media attachment

• Conforms to IEEE802.3-2002 (Clause 28)
for link partner auto-negotiation

• Manual or dynamic host configuration
protocol (DHCP) network setup

• Time and date synchronization using SNTP

• FTP/FTPS/TFTP/HTTP/HTTPS server
based central provisioning for mass
deployments

• Provisioning and call server redundancy
supported

• QoS Support–IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP

• VLAN—CDP, DHCP VLAN discovery,
LLDP-MED for VLAN discovery

- Network Address Translation (NAT) —
support for static configuration and
“Keep-Alive” SIP signaling

• RTCP and RTP support

• Event logging

• Syslog

• Hardware diagnostics

• Status and statistics reporting

• IPv4 and IPv6

• TCP

• UDP

• DNS-SRV

Security

• 802.1X Authentication and EAPOL Media
encryption via SRTP

• Transport Layer Security (TLS)

• Encrypted configuration files

• Digest authentication

• Password login

• Support for URL syntax with password for
boot server address

• HTTPS secure provisioning

• Support for signed software executables

Power

• Built-in auto sensing IEEE 802.3af Power
over Ethernet (Class 0) 13 W (Max)

• External Universal AC/DC Adapter
(optional) 5VDC @ 3A (15W)

• ENERGY STAR® rated

Approvals

• FCC Part 15 (CFR 47) Class B

• ICES-003 Class B

• EN55032 Class B

• CISPR32 Class B

• VCCI Class B

• EN55024

• EN61000-3-2; EN61000-3-3

• NZ Telepermit

• UAE TRA

• Russia CU

• Brazil ANATEL

3

3

• Australia RCM

• South Africa ICASA

3

• Saudi Arabia CITC

• China CCC

3

• RoHS Compliant

1

• TAA

Safety

• UL 60950-1/62368-1

• CE Mark

• CAN/CSA C22.2 No 60950-1/62368-1-1

• EN 60950-1/62368-1

• IEC 60950-1/62368-1

• AS/NZS 60950-1

Operating conditions

• Temperature: 0 to 40°C (+32 to 104°F)

• Relative humidity: 5% to 95%,
noncondensing