© 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.
CALNET 3: AT&T Voice DNA: Quick reference guide – Polycom® VVX® 311
CALNET 3: AT&T Voice DNA®:
Quick reference guide
Polycom® VVX® 311
Version 1.0
© 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.
Page 2
CALNET 3: AT&T Voice DNA
Quick reference guide – Polycom VVX 311
© 2018 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.
Page 3
CALNET 3: AT&T Voice DNA
Quick reference guide – Polycom VVX 311
AT&T Voice DNA®: Quick reference guide
What is the Polycom® VVX® 311?
The Polycom VVX 311 phone is a full-featured IP phone with a hands-free speakerphone and
handset designed for hi-fidelity wideband audio utilizing the Polycom® HD VoiceTM
technology for lifelike voice quality, a built-in headset connection and an integrated
Ethernet switch. The phone can have up to six unique phone numbers, has additional
buttons (such as Messages, Hold, and Transfer), and four soft keys, located below the
display window, that provide additional functions based upon the status of the phone. The
Polycom VVX 311 is equipped with a black and white LCD display.
Polycom VVX 311 at a glance
1. Graphic Display: Provides information about calls, messages, soft keys, time, date,
etc.
2. Soft keys: Performs various functions visible in the graphic display depending on
the state of the phone. Select the MORE key to view additional options.
3. LED indicator: Flashes when there is a new voicemail.
4. Feature buttons / Line keys: Activates selected line, speed dials or assigned
features.
5. Home button: Accesses phone settings and features.
6. Display Control button: Navigates through the displayed information in the graphic
display window. The center button selects the displayed data.
7. Headset button: Allows for hands-free communication through a headset.
8. Speakerphone button: Enables hands-free communication.
9. Mute button: Temporarily cancels outbound audio transmission.
10. Microphone: Allows for hands-free audio transmission.
11. Volume keys: Controls the incoming audio for handset, headset, speaker and
ringer.
12. Dial pad: Enters digits to be dialed and entries in the Contact Directory.
13. Hold button: Places an active call on hold and resumes a held call.
14. Messages button: Accesses voicemail messages.
15. Transfer button: Initiates either a blind or consultative transfer of an active call.
16. Speaker: Provides audio output for the ringer and hands- free communication.
17. Hook switch: Toggles the state of the phone from active to idle state.
18. Line keys: Activates selected line.
19. Line indicators: Displays the state of an active call or line status.
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