Polycom VVX 301 IP User Manual

DATA SHE ET

Polycom® VVX® 300, 301, 310, 311
Business Media Phones

Powerful entry-level business media phones for today’s
cubicle workers handling a low to moderate volume of
calls delivering crystal clear communications

The Polycom® VVX® 300 Series are expandable business media phones that deliver
crystal clear communications, enhanced collaboration and personal productivity.

Simplicity and ease of use

The VVX 300 Series brings high-quality, cost-eective solutions to any environment
through advanced unified communications (UC) features. The intuitive user interface of
the VVX 300 Series makes usability and navigation easy and requires minimal training.

Unsurpassed voice quality and clarity

The VVX 300 Series delivers breakthrough Polycom® HD Voice™ quality for lifelike
conversations while minimizing fatigue, making calls more ecient and productive.

Maximize productivity

Give your front-line workers the best experience with this high-quality 6-line
business media phone. The VVX 300 Series improves personal productivity by
complementing the workplace applications on their computer. Users can view and
manage their Microsoft Exchange Calendars, receive meeting reminders and alerts,
access the corporate directory and instant messaging/presence status right on their
phone display, even while waiting for their PC to boot. They can also extend their
PC’s desk top to include the VVX 300 Series screen for mouse/keyboard navigation
and interaction.

Best-in-class deployment and administration

The VVX 300 Series is easy to deploy and simple to manage. Using an enterprise­grade, Web-based configuration method allows administrators to easily provision and
maintain even a large number of phones throughout the entire organization.

Customizable and expandable

The VVX 300 Series provides personalized information at a glance, through built-in
Web applications and custom backgrounds. The VVX 300 Series also comes ready for
future expansion modules as your users’ needs and business grows.

Benefits

• Improve productivity for cubicle
workers and call center operators
through an intuitive easy-to-use
user interface

• Make more ecient and
productive calls with the
unparalleled voice clarity of
Polycom

• Reduce deployment and
maintenance costs—the Polycom
Zero Touch Provisioning and
Web-based configuration tool
makes the VVX 300 simple
to deploy, easy to administer,
upgrade, and maintain

• Leverage previous IT infrastructure
investments—deploy VVX 300
Series business media phones on
your existing network without
needing to upgrade your call
control platform

• Easily integrate with third- party
Web-based UC and productivity
applications for broad, standards­based, open APIs

®

HD Voice™

Market-leading open standards interoperability

Designed for enhanced interoperability, the VVX 300 Series leverages and
complements the other existing IT investments in your business. With the broadest
call server interoperability in the industry, the Polycom VVX 300 entry-level business
media phone can become the flexible and future-proof foundation for any organization’s
UC strategy.

DATA SHEET

Polycom® V VX® 300, 301, 310, 311 Business Media Phones

Polycom VVX 300 Series
specifications

User interface features

• Backlit 8-level Grayscale graphical LCD
(208 x 104) resolution

• Voicemail support

• WebKit-based browser

• Adjustable base height

• Unicode UTF-8 character support.
Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish,
and Swedish

Audio features

• Polycom® HD Voice™ technology delivers
lifelike voice quality for each audio path­handset, the hands-free speakerphone,
and the optional headset

• Polycom® Acoustic Clarity™ technology
providing full-duplex conversations,
acoustic echo cancellation and
background noise suppression

- Type 1 compliant (IEEE 1329 full duplex)

• Frequency response – 150 Hz – 7 kHz for
handset, optional headset and hands­free speakerphone modes

• Codecs: G.711 (A-law and μ-law),
G.729AB, G.722, G.722.1, iLBC

• Individual volume settings with visual
feedback for each audio path

• Voice activity detection

• Comfort noise generation

• DTMF tone generation (RFC 2833
and in-band)

• Low-delay audio packet transmission

• Adaptive jitter buers

• Packet loss concealment

Headset and handset compatibility

• Dedicated RJ-9 headset port

• Hearing aid compatibility to ITU-T P.370
and TIA 504A standards

• Compliant with ADA Section 508
Subpart B 1194.23 (all)

• Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids

• Compatible with commercially available
TTY adapter equipment

Call handling features

• 6 lines (programmable line keys)

• Shared call/bridged line appearance

• Busy Lamp Field (BLF)

• Flexible line appearance (1 or more line
keys can be assigned for each
line extension)

1

2

1

• Distinctive incoming call treatment/
call waiting

• Call timer and call waiting

• Call transfer, hold, divert (forward), pickup

• Called, calling, connected
party information

• Local 3-way audio conferencing

• 1-touch speed dial, redial

• Remote missed call notification

• Do not disturb function

• Electronic hook switch capable

• Local configurable digit map/dial plan

Open application platform

• WebKit-enabled full browser that
suppor ts HTML5, CSS, SSL security,
and JavaScript

• Supports Polycom Apps SDK and
API for third-party business and
personal applications

• Bundled with Polycom UC Software:

- Corporate directory access using LDAP
Visual Conference Management

Network and provisioning

• SIP Protocol Support

• SDP

• IETF SIP (RFC 3261 and companion RFCs)

• Two-port Ethernet switch

- 10/100Base-TX across LAN and PC
ports (VVX 300)

- 1000Base-TX available on VVX 310

- Conforms to IEEE802.3-2005 (Clause

40) for Physical media attachment

• Conforms to IEEE802.3-2002 (Clause 28)
for link partner auto-negotiation

• Manual or dynamic host configuration
protocol (DHCP) network setup

• Time and date synchronization
using SNTP

• FTP/TFTP/HTTP/HTTPS server-based
central provisioning for
mass deployments

• Provisioning and call server
redundancy supported

1

• QoS Support – IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP

• VLAN - CDP, DHCP VLAN discovery,
LLDP- MED for VLAN discovery

- Network address translation suppor t
for static configuration and “keep-alive”
SIP signaling

• RTCP and RTP support

• Event logging

• Syslog

• Hardware diagnostics

• Status and statistics reporting

• IPv4

• TCP

• UDP

• DNS-SRV

Security

• 802.1X authentication and EAPOL media
encryption via SRTP

• Transport layer security

• Encrypted configuration files

• Digest authentication

• Password login

• Support for URL syntax with password for
boot server address

• HTTPS secure provisioning

• Support for signed software executables

Power

• Built-in auto sensing IEEE 802.3af
Power over Ethernet (Class 2)

• External Universal AC adapter (optional),
48VDC 0.3A

Approvals

• FCC Part 15 (CFR 47) Class B

• ICES-003 Class B

• EN55022 Class B

• CISPR22 Class B

• VCCI Class B

• EN55024

• EN61000-3-2; EN61000-3-3

• NZ Telepermit

• Korea KC

• UAE TRA

• Russia CU

• Brazil ANATEL

3

4

4

4

• Australia RCMOHS compliant

• RoHS CompliantOHS compliant

Safety

• UL 60950-1

• CE Mark

• CAN/CSA C22.2 No 60950-1

• EN 60950-1

• IEC 60950-1

• AS/NZS 60950-1

• ICASA (add)

4

• CITC

DATA SHEET

Polycom® V VX® 300, 301, 310, 311 Business Media Phones

Operating conditions

• Temperature: 0 to 40°C (+32 to 104°F)

• Relative Humidity: 5% to 95%,
noncondensing

Storage temperature

• -40 to +70°C (-40 to +160°F)

Polycom VVX 300 comes with:

• VVX 300 console

• Handset with handset cord

• Network (LAN) Cable - CAT-5E

• Quick Start Guide

- A ferrite clamp is included in the box

- Open Source OFFER is included in
the box

Size

• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part numbers

• 2200-48300-025 – VVX 301 WW PoE

• 2200-48350-025 – VVX 311 WW PoE

• 2200-46135-025 – VVX300 WW PoE

• 2200-46161-025 – VVX310 W W PoE

• 2200-48300-019 – VVX 301 Skype for
Business, POE

• 2200-48350-019 – VVX 311 Skype for
Business, POE

• 2200-46135-019 – VVX 300 Skype for
Business, POE

• 2200-46161-019 – VVX 310 Skype for
Business, POE

Weight

• Unit weight: 2.0 lbs (0.9 kg)

Unit box dimensions

• 11.4 x 7.9 x 3.5 in (29 x 20 x 9 cm)

• 3.1 lbs (1.4 kg)

Master carton quantity

• Ten ( 1 0 )

Country of origin

• China

Warranty

• One (1) year

1. Most software-enabled features and capabilities
must be supported by the server. Please contact
your IP PBX/softswitch vendor or service provider
for a list of supported features.

2. To enjoy all the benefi ts of Polycom H D Voice
when using the phone in the headset mode, you
must use a wideband headset.

3. Planned future compliance

4. Planned future compliance for VVX 301/3 11.

About Polycom

Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide
defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible
collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.

Polycom, Inc.

1.800.POLYCOM

www.polycom.com

© 2016 Po lycom , Inc. A ll rights res erv ed. Al l Polyc om® nam es and marks associ ated wi th Polycom produc ts are t rade marks or ser vice marks of Polyco m, Inc . and are re gistered or c ommon law
marks i n the Un ited States and othe r count ries. All ot her tr adema rks are prope rt y of their respecti ve owners. No por tion hereof ma y be repr oduce d or tra nsmi tted i n any for m or by any m eans, for
any pur pose other t han the r ecipient’s personal us e, wit hout t he express wr itten perm ission of Pol ycom.

Polycom Asia Pacific Pte Ltd

[phone]

www.polycom.com.sg

Polycom EMEA

[phone]

www.polycom.co.uk

23393-0416