USER GUIDE | CLOUD COMMUNICATIONS
Polycom Trio™ Systems
Quick Start Guide
Document Version 1.0
July 2018
POLYCOM TRIO SYSTEMS - QUICK START GUIDE
UC Software 5.5.3AA or later
This Quick Tips applies to the
Polycom® Trio™
8500 and 8800 systems.
View the
Guide
more information on available features.
Polycom Trio Solution User
on Polycom Voice Support for
Enter Data
You can use the onscreen keyboard to
enter information.
To use the onscreen keyboard:
• Tap a text eld or tap .
Place Calls
You can place a call to contacts from
Contacts, Recent Calls, or to a favorite.
To place a call:
• Do one of the following from the
Home screen:
□ Tap Place a Call, enter the
phone number, and tap .
□ Tap a Favorite.
□ Tap Contacts, select a directory,
select a contact, and tap Dial.
□ Tap Recent Calls and select a
contact. The contact is dialed
automatically.
Answer calls
You can answer or decline incoming
calls.
To answer a call:
• Tap Answer.
• Tap Decline.
End Calls
You can only end active calls.
To end an active call:
• Tap Hang Up.
To end a held call, resume the call rst.
To end a held call:
• Tap Resume > Hang Up.
Hold and Resume Calls
You can place any active audio or video
call on hold and resume the call when
you are ready.
To hold a call:
• Tap Hold.
To resume a call:
• Tap Resume.
Initiate a 4-way Conference Call
You can initiate a conference call with
up to four contacts.
To initiate a conference call:
1. Call a contact.
2. Tap Add and enter your contact’s
number or select a contact from
Contacts or Recent Calls.
The contact is added to the
conference after answering. You
can also join an active and held
call into a conference call.
To join two calls into a conference call:
• On the Calls screen, select two calls
and tap Merge Calls.
Manage Conference Calls
When you initiate a conference call,
you can mute all participants, mute
individual participants, or remove a
participant from the call.
To mute all conference participants:
• Tap the conference name and tap
Mute All to mute all participants.
To manage individual participants:
• Tap a participant, then do one of the
following:
□ Tap Far Mute to mute the
participant.
□ Tap Hang Up to remove
the participant from the
conference.
View Recent Calls
You can view placed, received, and
missed calls.
To view recent calls:
• Tap Recent Calls.
View the Contact Directory
You can view and add contacts to the
Contact Directory.
To view the Contact Directory:
• Navigate to Contacts > Contact
Directory.
To add a contact to the Contact
Directory:
1. In the Contact Directory, tap .
2. Enter the contact’s information
and tap Save.
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