Polycom TM 100 User Manual

Installation

Instructions
and User’s Guide

VoiceStation

™

10 0

INSTALLATION INSTRUCTIONS AND USER’S GUIDE

Table of Contents

Parts List 1
Thank Y ou 1
For Best Performance 1
Installing VoiceStation 100 2
Using VoiceStation 100 3
Maintenance 6
In Case of Difficulties 6

Liste des pièces 13
Remerciements 13
Pour une performance optimale 13
Installation de la console 14

VoiceStation 100
Utilisation de la console 15

VoiceStation 100
Entretien 18

Polycom Limited Warranty 7
Limitation of Liability 7
Copyright 8
U.S. and Canada Regulatory and 8

Compliance Information
Industry Canada (IC) 10

Table des matières

En cas de difficultés 18
Garantie limitée Polycom 19
Limitation des responsabilités 19
Droits d’auteur 20
Règlements du Canada et des 20

États-Unis en matière de conformité
Industrie Canada (IC) 22

Lista de piezas 25
Agradecimiento 25
Para obtener el mejor funcionamiento 25
Instalación del VoiceStation 100 26
Utilización del VoiceStation 100 27
Mantenimiento 30
En caso de dificultades 30

Índice

Garantía limitada de Polycom 31
Limitación de responsabilidades 31
Derechos de propiedad intelectual 32
Información sobre reglamentos y 32

conformidad para Estados Unidos
y Canadá

Industry Canada (IC) 34

Console Cord

Phone Cord

Power Supply

Parts List

VoiceStation™100

User Documentation

Thank You

Thank you for choosing Polycom’s
VoiceStation

™100. VoiceStation 100 uses

Polycom’s unique Acoustic Clarity
Technology to provide clear, full-duplex,
two-way voice communication for your
meetings. In addition, VoiceStation 100
adapts dynamically to the room
environment to eliminate echoes and
clipping. Three built-in microphones pick

▼ Place VoiceStation 100 unit in the center

of a table or desk.

▼ Locate VoiceStation 100 unit in a room

with soft furnishings such as carpets,
curtains, and sound-absorbing walls and
ceilings.

▼ Keep papers and other objects away

from the unit.

▼ Speak at normal volume.
▼ Speak toward VoiceStation 100.

up sound all around the room so you can
speak naturally and be easily understood.

Please review this User Guide before using
the phone and save it for future reference.

To help us serve you better, please take
a moment now to complete and mail
your VoiceStation 100 registration card,
or register online at www.polycom.com.

For Best Performance

VoiceStation 100 Installation Instructions and User’s Guide

1

Installing VoiceStation 100

1 Connect one end of the long console

cable to the bottom of the phone.

2 Insert the Power Supply plug into

a nearby electrical outlet.

3 Connect the other end of the long

console cable to bottom of the
Power Supply.

VoiceStation 100 will run a brief

self-test, and then sound a tone.
If you don't hear the tone, verify that
the outlet is working and the power is
switched on.

4 Connect the short telephone cable

to the Power Supply.

Note:Your telephone system

administrator or service technician
can help identify a standard analog
phone line. Standard analog phone
lines are used for fax machines,
answering machines, modems,
and many single-line telephones.

5 Connect the other end of the short

telephone cable to a jack wired for a
standard analog phone line.

VoiceStation 100 Installation Instructions and User’s Guide

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6 Place V oiceStation 100 in the center

of the room on a flat, stable surface and
press the Volume Up and Volume Down
buttons to adjust the Ringer.

The Ringer has three modes: High, Low,

and Off. The Ringer sounds when you
press the Volume buttons to indicate
current status.

Note: when the On/Off indicator light is

lit, the Volume buttons control the sound
level of the speaker. When the On/Off
indicator light is off, the Volume buttons
control the ringer volume.

7 Press the On/Off button

to get a dial tone.

If you don’t hear a dial tone, you
may not be connected to an analog
telephone line. For assistance, contact
your telephone system administrator
or a service technician.

Using VoiceStation 100

redial

on/off

fl ash

hold

To Place a Call

Press On/Off to get a dial tone,
then dial the number.

volume

up/down

mute

VoiceStation 100 Installation Instructions and User’s Guide

3

To Answer a Call

Press On/Off when you hear
VoiceStation 100's ringing tone.

To Adjust the Speaker Volume

When a call is in progress, press Volume
Up or Volume Down to adjust the sound
level.

To Mute the Microphone

Press the Mute button to turn off the
microphones and prevent the other party
from hearing your conversation. The red
indicator lights near the microphones will
be on. The speaker is still active and

To Place a Call On Hold

Press the Hold button to place the call
on Hold. The red indicator lights near
the microphones will blink. Press the

To Access Special Features

Your telephone system may provide special
features such as Call Waiting, Conference,
or Transfer which can be accessed by
pressing the Flash key. Ask your telephone

To End a Call

Press the On/Off button to end
the current call.

VoiceStation 100 Installation Instructions and User’s Guide

4

you can hear the other party. Press the
Mute button again to resume two-way
communication. The red indicator lights
will go out.

Hold button again to resume two-way
communication. The red indicator lights
will go out.

system administrator or service technician
for more information on special features
available with your phone system.

To Redial the Last Number

Press the Redial Button to redial the last
telephone number.

To Record a Conversation

Plug one end of a cable with RCA-type
connectors into the Aux Out jack on the
side of the Power Supply. Plug the opposite
end of the cable into the Aux In jack of
your tape recorder.

To Speak Privately

Plug a telephone into the data port on the
wall module. Press VoiceStation 100 Hold
button to place the call on hold, then pick
up the receiver of the telephone connected

Audio cable
(RCA cable)

to the data port. You may also connect a fax
machine or computer modem to the data
port.

Wall Module Data port options

Telephone

Fax Machine

VoiceStation 100 Installation Instructions and User’s Guide

5

Maintenance

Clean equipment with a soft, dry cloth.
Do not use alcohol or petroleum-based
cleaners.

In Case of Difficulties

No Dial Tone

▼ Check that all connections

are correct and tight.

▼ Make sure the short cable is connected

to a standard analog phone line.

▼ Try a different telephone line.

Telephone Does Not Ring

▼ Adjust the Ringer with the Volume Up

button.

Short Silences, Echoes,
or Clipped Speech

▼ Don’t move VoiceStation™100

while it’s in use.

▼ Keep your hands away from

the unit during calls.

▼ Keep papers, cups, coffee pots,

and other objects away from the unit.

▼ At the beginning of a call, allow

each speaker present to speak in turn
for a few moments to enable
VoiceStation 100’s electronics
to adjust to the acoustic environment.

▼ The other party may be using low

quality equipment or a half-duplex
conference bridge, in which case there
is little that you can do.

Muffled or "In a Well"
Reception

▼ Speak closer to the unit so the

microphones can pick up your speech.

▼ Add more sound absorbing surfaces to

the room, (carpets, curtains, etc.).

Excessive Noise

▼ Noisy equipment such as a computer,

or fan may make it difficult to hear
the other party. Both parties should turn
off noisy equipment.

▼ Try calling again to see if a different

line provides a better connection.

Physical Damage

▼ If physical damage causes internal

parts to become accessible, disconnect
VoiceStation 100 immediately.
Do not reconnect VoiceStation 100
to the network until it has been repaired
by a Polycom authorized repair center.

VoiceStation 100 Installation Instructions and User’s Guide

6

Polycom Limited Warranty

Polycom warrants to the end user that the
system will be in good working order on
the date Polycom or its authorized reseller
delivers or installs the system, whichever
is later (Warranty Date). If you notify
Polycom or its Authorized Dealer within
one year of the Warranty Date that the
system is not in good working order,
Polycom will, without charge , repair
or replace, at its option, the system
components that are not in good working
order. Repair or replacement parts may be
new or refurbished and will be provided on
an exchange basis. If Polycom determines
that your system cannot be repaired or
replaced, Polycom will remove the system
and, at your option, refund the purchase
price of your system or apply the purchase
price towards the purchase of another
Polycom system. A summary of Polycom
maintenance coverage may be obtained
from Polycom by calling 1.800.451.0995
(in the continental U.S. only). If you
purchased your system from a Polycom
Authorized Dealer, contact your reseller
for the details of the maintenance plan
applicable to your system. This Polycom

limited warranty covers damage to the
system caused by power surges. Polycom
will not be responsible under this limited
warranty for damages resulting from:

▼ Failure to follow Polycom’s installation,

operation, or maintenance instructions.

▼ Unauthorized system modification,

movement, or alteration.

▼ Unauthorized use of common carrier

communication services accessed
through the system.

▼ Abuse, misuse, negligent acts or

omissions of the customer and persons
under the customer’s control; or

▼ Acts of third parties and acts of God.

Polycom’s obligation to repair, replace, or
refund, as set forth above, is your exclusive
remedy.

Except as specifically set forth above,
Polycom, its affiliates, suppliers, and
dealers make no warranties, express or
implied, and specifically disclaim any
warranties of merchantability or fitness for
a particular purpose.

The liability of Polycom and its affiliates
and suppliers for any claims, losses,
damages, or expenses from any cause
whatsoever (including acts or omissions
of third parties), regardless of the form
of action, whether in contract, tort, or
otherwise, shall not exceed the lesser of:
(1) the direct damages proven; or (2) the
repair cost, replacement cost, license fee,
annual rental charge, or purchase price, as
the case may be, of the equipment that
gives rise to the claim. In no event shall
Polycom and its affiliates and suppliers be
liable for any incidental, special, reliance,

Limitations of Liability

consequential, or indirect loss or damage
arising out of or in anyway in connection
with the use of the equipment. As used
in this paragraph, consequential damages
include, but are not limited to, the
following: lost profits, lost revenues, and
losses arising out of unauthorized use (or
charges for such use) of common carrier
telecommunications services or facilities
accessed through or connected to the
equipment. For personal injury caused by
Polycom’s negligence, Polycom’s liability
shall be limited to proven damages. No
action or proceeding against Polycom

VoiceStation 100 Installation Instructions and User’s Guide

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or its affiliates or suppliers may be
commenced more than twenty-four (24)
months after the cause of action accrues.
THIS PARAGRAPH SETS FORTH THE
EXCLUSIVE REMEDY FOR ANY

Copyright

CLAIMS, LOSSES, DAMAGES OR
EXPENSES ASSOCIA TED WITH THE
EQUIPMENT AND REGARDLESS OF A
FAILURE OF ESSENTIAL PURPOSE.

All rights reserved under International and
Pan-American Copyright Conventions. No
part of the contents of this manual may be
copied, reproduced, or transmitted in any
form or by any means, or translated into
another language or format, in whole or
part, without written consent of Polycom,
Inc.

The software contained within this product
is protected by United States copyright
laws and international treaty provisions.
Polycom, Inc., retains title and ownership
of all property rights with respect to the
software within this product.

U.S. and Canada Regulatory
and Compliance Information

Part 15 Rules

This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:

You shall not (and shall not allow any
third party to) decompile, disassemble, or
otherwise reverse engineer or attempt to
reconstruct or discover any source code
or underlying ideas or algorithms of the
software by any means whatsoever.

Do not remove (or allow any third party
to remove) any product identification,
copyright or other notices.

®

Polycom
trademarks and VoiceStation™100 and
Acoustic Clarity Technology™ are
trademark of Polycom, Inc. in the
United States, and various countries.

1 This device may not cause harmful

2 This device must accept any interference

and the logo design are registered

interference, and

received, including interference that
may cause undesired operation.

Class B Digital Device Or Peripheral

NOTE: This equipment has been tested
and found to comply with the limits for
a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are
designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency

VoiceStation 100 Installation Instructions and User’s Guide

energy and, if not in-stalled and used

8

in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment off
and on, the user is encouraged to try to

correct the interference by one or more of
the following measures:

▼ Reorient or relocate the receiving

antenna.

▼ Increase the separation between the

equipment and receiver.

Modifications

In accordance with part 15 of the FCC
rules, the user is cautioned that any
changes or modifications not expressly

Installation Instructions

Installation must be performed in
accordance with all relevant national
wiring rules

Plug acts as Disconnect Device

The socket outlet to which this apparatus
is connected must be installed near the
equipment and must always be readily
accessible

▼ Connect the equipment into an outlet on

a circuit different from that to which the
receiver is connected.

▼ Consult the dealer or an experienced

radio/TV technician for help.

approved by Polycom Inc. could void the
user’s authority to operate the equipment.

Part 68 FCC Rules

This equipment complies with part 68
of the FCC Rules. Please refer to the
labeling on equipment for the following
information:

▼ Registration Number
▼ Ringer Equivalence
▼ Grantee’s Name
▼ Model Number
▼ Serial Number and/or

Date of Manufacture

▼ Country of Origin

If requested this information must be
provided to the Telephone Company

Notes:

▼ This registered equipment may not be

used with party lines or coin lines.

▼ If trouble is experienced the customer

shall disconnect the registered
equipment from the telephone line to
determine if the registered equipment is
malfunctioning and that if the registered
equipment is malfunctioning, the use of
such equipment shall be discontinued
until the problem has been corrected.

▼ If the unlikely event that this equipment

causes harm to the network, the
Telephone Company will notify you in
advance that temporary discontinuance
of service may be required. But if

VoiceStation 100 Installation Instructions and User’s Guide

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