Copyright © NORTH Network 1998.
The information herein may be reproduced provided that it is accurate and NORTH Network is credited as the source.
USER MANUAL
FOR THE
PolyCom EX System
If you require assistance, please contact the NORTH Network Support Centre at
Prepared by: M. Dreger
Edited by: A. Nickoloff, Manager Service Development & Training
August 18, 2004 Version 1.1
1-866-480-2255 or support@northnetwork.com
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 1 of 13
Table of Contents
Copyright © NORTH Network 1998.
The information herein may be reproduced provided that it is accurate and NORTH Network is credited as the source.
CHAPTER 1 – GENERAL SYSTEM INFORMATION ............................3
Using The Remote Control................................................................................... 3
The Remote ControlThe Remote Control Buttons Explained ....................................4
The Remote Control Buttons Explained....................................................................... 5
Turning the PolyCom EX System ON & OFF ...................................................... 6
PLACING A VIDEO CALL............................................................................................. 7
Placing a Call from the Address Book .........................................................................7
Speed Dialing a Frequently Called Site ........................................................................ 8
Ending a Video Call ........................................................................................................8
VOLUME CONTROL.................................................................................................... 8
CAMERA CONTROLS.................................................................................................. 9
Near End Camera............................................................................................................9
Far End Camera ..............................................................................................................9
Pan and Tilt .....................................................................................................................9
Zoom................................................................................................................................9
Camera Presets - Storing............................................................................................. 10
Camera Presets – Accessing ......................................................................................10
Camera Presets - Deleting ........................................................................................... 11
Snapshots .....................................................................................................................11
PICTURE-IN-PICTURE (PIP)...................................................................................... 12
Turning the PIP ON/OFF During a Video Call ............................................................12
CHAPTER 2 – TROUBLESHOOTING.................................................. 13
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 2 of 13
CHAPTER 1 – GENERAL SYSTEM INFORMATION
Copyright © NORTH Network 1998.
The information herein may be reproduced provided that it is accurate and NORTH Network is credited as the source.
USING THE REMOTE CONTROL
The remote control works very much like a television remote control. The remote control is
used to move the camera right and left (pan), up and down (tilt), zoom in and out, adjust the
volume and make video calls.
There are two sensors located on the bottom of the remote control. When you place the
remote control down on the table, the image that you see on your monitor may change. To
keep the image the same, lay the remote control on its side when not in use.
The word Far refers to the site(s) that you are connecting to over the PolyCom EX. This is
commonly called the “Remote Site.”
The word Near refers to the site at which you’re located. This is commonly called the “Local
Site.”
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 3 of 13
Copyright © NORTH Network 1998.
The information herein may be reproduced provided that it is accurate and NORTH Network is credited as the source.
The Remote Control
1
Snap button
2
Directional
3
Home button
4
Volume
5
Zoom button
6
Mute
7
8
Camera
9
board button
Ke
10
Delete button
11
Graphics button
uto
Call/hang up button
Directory button
Select button
Back
21
14
Far/Near buttons
Picture in Picture (PIP)
Preset
Number
Help
17
18
19
20
12
13
15
16
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 4 of 13