Polycom SpectraLink PTB400, SpectraLink PTC400, SpectraLink PTB450, SpectraLink PTB410, SpectraLink PTQ360 User Manual

Link Wireless Telephone and Accessories

Model PTB400/410
Model PTB450
Link Dual Charger
Link Quick Charger
Link Quad Charger

User Guide

Part Number: 72-0075-09

Issue C

SpectraLink Corporation Link Wireless Telephones and Accessories User Guide

Trademark Information

Polycom® and the logo designs
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of
Polycom, Inc. in the United States of America and
various countries. All other trademarks used herein
are the property of their respective owners.

Patent Information

The accompanying product is protected by one or
more US and foreign patents and/or pending
patent applications held by Polycom, Inc.

Copyright Notice

Copyright © 2007, 2008 Polycom, Inc.

All rights reserved under the International and
pan-American copyright Conventions.

No part of this manual, or the software described
herein, may be reproduced or transmitted in any
form or by any means, or translated into another
language or format, in whole or in part, without
the express written permission of Polycom, Inc.

Do not remove (or allow any third party to
remove) any product identification, copyright or
other notices.

Every effort has been made to ensure that the
information in this document is accurate. Polycom,
Inc. is not responsible for printing or clerical
errors. Information in this document is subject to
change without notice and does not represent a
commitment on the part of Polycom, Inc.

Notice

Polycom, Inc. has prepared this document for use
by Polycom personnel and customers. The
drawings and specifications contained herein are
the property of Polycom and shall be neither
reproduced in whole or in part without the prior
written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment
manufactured in accordance herewith.

Polycom reserves the right to make changes in
specifications and other information contained in
this document without prior notice, and the reader
should in all cases consult Polycom to determine
whether any such changes have been made.

No representation or other affirmation of fact
contained in this document including but not
limited to statements regarding capacity, response­time performance, suitability for use, or
performance of products described herein shall be
deemed to be a warranty by Polycom for any
purpose, or give rise to any liability of Polycom
whatsoever.

Contact Information

Please contact your Polycom Authorized Reseller
for assistance.

Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588

http://www.polycom.com

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SpectraLink Corporation Link Wireless Telephones and Accessories User Guide

Table of Contents

The Link Wireless Telephone Model PTB450 3
The Link Wireless Telephone Model PTB400/410 4
Overview 5

Status Indicators 5
Quick Start Guide 6

Operating Instructions 7

Basic Operation 7
The Wireless Telephone Headset 8
Setting User Preferences 9
Menu Navigation 9
Menu Options 9

Link Wireless Telephone Accessories 10

Battery Packs 10
Link Dual Charger 11
Link Quick Charger 13
Link Quad Charger 15

General Care of the Wireless Telephone and Chargers 17
Tips for Use 18
Safety Information 19

Wireless Telephones 19
Additional Safety Information for Wireless Telephones 20
Chargers and Battery Packs 20

Renseignements sur la Sécurité pour les Téléphones sans Fil 21

Renseignements sur la Sécurité Pour les Blocs-Piles et les Chargeurs 22

Regulatory Information 23

FCC Information 23
Industry Canada (IC) Information 23
International Certifications 23
Specific Absorption Rate (SAR) Information 24

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SpectraLink Corporation Link Wireless Telephones and Accessories User Guide

The Link Wireless Telephone Model PTB450

The Link Wireless Telephone supports a broad range of enterprise applications and is ideally
suited for the general office, finance or hospitality environments. This compact handset
offers a rich set of features including a high-resolution graphic display, menu-driven
functions and messaging capability – all within a lightweight ergonomic design. A full set of
accessories is available including headsets, chargers and carrying cases.

Model PTB450 features a taupe-colored face, a vibrating ringing option and a backlit keypad
and display.

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SpectraLink Corporation Link Wireless Telephones and Accessories User Guide

The Link Wireless Telephone Model PTB400/410

The Link Wireless Telephone supports a broad range of enterprise applications and is ideally
suited for the general office, finance or hospitality environments. This compact handset
offers a rich set of features including a high-resolution graphic display, menu-driven
functions and messaging capability – all within a lightweight ergonomic design. A full set of
accessories is available including headsets, chargers and carrying cases.

Both models are classic black. Model PTB410 supports a vibrating ringer option.

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SpectraLink Corporation Link Wireless Telephones and Accessories User Guide

Overview

Your Link Wireless Telephone is a state of the art communication
device that utilizes radio wave technology to send and receive voice
transmissions. It is designed to operate like the familiar cell phone.
However, the Wireless telephone utilizes the private telephone
system installed in your facility and will not operate outside the area
reached by this system.

The following guide is meant to provide general information about
your wireless telephone. Contact your system administrator for
additional information on how your wireless telephone functions
within your telephone system.

Registered model numbers

Customer support hotline

This document covers registered model numbers:
Link Wireless Telephones PTB400, PTB410, PTB450
Link Chargers PTQ360, PTC400, BC4900
Link Battery Packs PTS360

SpectraLink wants you to have a successful installation. If you have
questions please contact our Customer Support Hotline at 800
775 5330. The hotline is open Monday through Friday, 6:00 a.m. to
6:00 p.m. Mountain time.

Status Indicators

NO SVC

BATT

MSG

The wireless telephone cannot receive or place calls. You may be
outside of the coverage area. Walk back into the covered area.

Your Battery Pack charge is low. You will also hear a beep in the
earpiece. Your Battery Pack needs to be recharged.

You have a voicemail message.

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SpectraLink Corporation Link Wireless Telephones and Accessories User Guide

Quick Start Guide

Power on

Power off

Press and hold PWR until double chirp, then
release

Press and hold PWR until single chirp, then
release

Answer call

Hang up

Place call

Select line

Press START

Press END

Press START, dial number

Press START then press LINE , then select line
number (1-9)

Press VOL while you are talking to toggle

Adjust volume during call

Put call on hold

Mute/Unmute microphone

between base volume level and a louder volume
level

Press HOLD

Press FCN then 1

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SpectraLink Corporation Link Wireless Telephones and Accessories User Guide

Operating Instructions

Basic Operation

Turn the wireless telephone on

Turn the wireless telephone off

Place a call

Mute microphone

Answer a call

Access telephone system

features

Change volume

Backlight

(PTB450 only)

Press the PWR key for about one second. You will hear a double
chirp. Your extension will display. The NO SVC message will display
briefly. When it goes out, you are ready to make and receive calls.

Press the PWR key for about one second. You will hear a single
chirp.

If you accidentally turn your wireless telephone off during a
conversation, you can restore your conversation by pressing the
PWR key and then the START key, provided the person you are
talking to has not hung up.

Press the START key, wait for dial tone, then dial the number. Dial
calls with the wireless telephone exactly as with your desk phone.
Your telephone system may require you to select a line by pressing
the LINE key, followed by a line number.

To hang up when you’ve finished the call, press the END key.
Do not use the PWR key to end a call, because that will turn your

wireless telephone off and you will not receive calls until you turn
the wireless telephone back on.

To mute the microphone so you can hear but won’t be heard, press
FCN then press 1. MUTED appears on the wireless telephone
display. Press FCN then 1 again to restore voice pickup.

The wireless telephone will ring or vibrate to alert you. Additionally,
a line indicator on the display may flash, and the display may show
information about the call, such as caller’s name and extension.

To answer a call, press the START key and hold the earpiece to your
ear.

If you are on a call and hear subdued ringing, a call is coming in on
a second line. To answer this call, put your first call on hold and
press the Line key then the line number of the second call.

To access the features of your telephone system from the wireless
telephone, press FCN anytime while in a call to display a menu of
available features. Press the key(s) for the desired feature, or press
FCN again to display more options. Select EXIT MENUS to exit.

If your telephone system supports softkeys, pressing FCN provides
access to softkey functions. You will need to press FCN twice to
display the feature menu.

Because softkey and system features vary, your system administrator
will explain them for your telephone system.

The wireless telephone has two volume levels, low and high. Set the
low volume level by pressing FCN until VOLUME displays. Use
keypad to select a level from 1 (softest) to 8 (loudest). High volume
is automatically set two levels higher than low volume. Toggle
between high and low volume by pressing the VOL key while in a
call.

The backlight comes on when any key is pressed or when there is an
incoming call and stays on for ten seconds. It turns off after ten
seconds if another key is not pressed within that period.

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