Polycom SpectraLink e340, SpectraLink h340, I640, SpectraLink 1725-36036-001_E, SpectraLink 8002 Administration Manual
...
SpectraLink 8002, e340/h340/i640
Wireless Telephone
Configuration Cradle
Administration Guide
July 2008 Edition
1725-36036-001
Version E
SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide
Trademark Information
Polycom® and the logo designs
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of
Polycom, Inc. in the United States of America
and various countries. All other trademarks
used herein are the property of their respective
owners.
Patent Information
The accompanying product is protected by one
or more US and foreign patents and/or pending
patent applications held by Polycom, Inc.
Copyright Notice
Copyright © 2007 to 2008 Polycom, Inc.
All rights reserved under the International and
pan-American copyright Conventions.
No part of this manual, or the software
described herein, may be reproduced or
transmitted in any form or by any means, or
translated into another language or format, in
whole or in part, without the express written
permission of Polycom, Inc.
Do not remove (or allow any third party to
remove) any product identification, copyright or
other notices.
Notice
Polycom, Inc. has prepared this document for
use by Polycom personnel and customers. The
drawings and specifications contained herein
are the property of Polycom and shall be neither
reproduced in whole or in part without the prior
written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in
specifications and other information contained
in this document without prior notice, and the
reader should in all cases consult Polycom to
determine whether any such changes have been
made.
No representation or other affirmation of fact
contained in this document including but not
limited to statements regarding capacity,
response-time performance, suitability for use,
or performance of products described herein
shall be deemed to be a warranty by Polycom
for any purpose, or give rise to any liability of
Polycom whatsoever.
Contact Information
Please contact your Polycom Authorized
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Polycom, Inc.
4750 Willow Road,
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http://www.polycom.com
Every effort has been made to ensure that the
information in this document is accurate.
Polycom, Inc. is not responsible for printing or
clerical errors. Information in this document is
subject to change without notice and does not
represent a commitment on the part of Polycom,
Inc.
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About this Guide
This document explains how to set up the SpectraLink Configuration
Cradle, create configuration plans for the SpectraLink 8002,
e340/h340/i640 Wireless Telephones and how to download
configuration plans to the handset. It also covers maintaining the
software and troubleshooting error messages.
Referenced Documents
SpectraLink e340/h340/i640 Wireless Telephone: Configuration and
Administration Guide (SRP) (72-1065-09)
SpectraLink e340/h340/i640 Wireless Telephone: Configuration and
Administration Guide with Cisco CallManager/CallManager Express
(72-1082-02)
SpectraLink e340/h340/i640 Wireless Telephone: Configuration and
Administration Guide with Mitel Networks 3300 and SX-200 ICP
(72-1084-02)
Above documents are available at
http://www.polycom.com/usa/en/support/
Customer Support
Polycom wants you to have a successful installation. If you have
questions please contact Polycom Customer Support Hotline at
(800) 775-5330. The hotline is open Monday through Friday,
6 a.m. to 6 p.m. Mountain Time.
For Technical Support:
For Knowledge Base:
http://www.polycom.com/usa/en/
voice/wi-fi/wi-fi.html.
technicalsupport@polycom.com
support/voice/voice.html
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SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide
Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
Label
This typeface indicates a key, label, or button on SpectraLink
hardware.
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Contents
0 About this Guide ......................................................................3
1 SpectraLink Configuration Cradle Overview...............................7
2 Installing the SpectraLink Configuration Cradle ..........................9
Referenced Documents ......................................................................3
Customer Support...............................................................................3
Icons and Conventions.......................................................................4
3 Planning the Configuration Files..............................................11
Typical Configuration Plans............................................................11
4 Configuration Cradle Window.................................................13
Configuration Cradle Toolbar.........................................................14
5 Creating Your Configuration Plan............................................17
Sample Configuration Window......................................................18
6 Downloading and Uploading Configuration Plans....................21
7 Software Maintenance............................................................23
8 Assert Errors...........................................................................25
9 Regulatory Information ...........................................................27
10 Safety Notices ........................................................................29
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1
SpectraLink Configuration Cradle
Overview
The SpectraLink Configuration Cradle is a two-slot cradle designed to
automate the process of configuring the 8002, e340, h340 and i640
models of SpectraLink 8000 Wireless Telephone. The front slot of the
cradle is for the SpectraLink 8002, e340/h340 Wireless Telephone; the
rear slot is for the SpectraLink i640 Wireless Telephone. Only one
handset may be configured at a time.
The Configuration Cradle can also aid in debugging system
problems. See Chapter 8 Assert Errors.
The Configuration Cradle is connected to a PC via a serial cable. The
Configuration Cradle program runs on the PC and enables the system
administrator to establish and store configuration options for System,
Group and User levels. The Configuration Cradle program can be
downloaded from the Polycom website
http://www.polycom.com/usa/en/support/voice/wifi/dual_charging_stand.html
Configuration plans may be set up in the program and downloaded
into a Wireless Telephone or a configured Wireless Telephone may be
placed in the cradle and its configuration may be uploaded and edited
or saved.
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SpectraLink 8002, e340/h340/i640 Wireless Telephone: Configuration Cradle: Administration Guide
SpectraLink Configuration Cradle with SpectraLink e340 Wireless Telephone
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Installing the SpectraLink
Configuration Cradle
Set up the Configuration Cradle by first obtaining the appropriate
SpectraLink power supply for your country or region. Place the
Configuration Cradle on a flat, horizontal surface and plug the power
supply into the Configuration Cradle and into an appropriate wall
outlet. Plug a straight-through serial cable into the Configuration
Cradle and into an available serial port on the PC.
Set up a folder for Wireless Telephone configuration on the PC and
download the programming software from the Polycom website
http://www.polycom.com/usa/en/support/voice/wifi/dual_charging_stand.html into this folder. Extract the individual
files from the zip and run the
PhoneConfig.exe file.
2
Note that there is no installer or uninstaller since the program does
not modify your system or registry. It runs from its current location
and stores its settings locally.
Serial port settings are handled automatically by the Configuration
Cradle software. If necessary, the COM port the Cradle is using can be
Settings menu.
set in the
USB Serial Adapters: Some adapters are incompatible with the
Configuration Cradle. Of the adapters tested by Polycom
engineering, two have been found to work:
• Sakar International IConcepts Item #60448
• Keyspan USA-19HS
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