Polycom® SpectraLink 8400 Series
Wireless Handset
User Guide
UC Software 4.0.0 | May 2011 | 1725-36720-001 Rev A
Patent Information
The accompanying product is protected by one or more US and foreign patents and/or pending patent applications
held by Polycom, Inc.
Copyright Notice
© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks
associated with Polycom's products are trademarks and/or service marks of Polyc om, Inc. and are registered and/or
common law marks in the United States and various other countries. All other trademarks are property of their
respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any
purpose other than the recipient's personal use, without the express written permission of Polycom.
All rights reserved under the International and pan-American copyrigh t Convent ions.
No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any
means, or translated into another language or format, in whole or in part, without the express written permission of
Polycom, Inc.
Do not remove (or allow any third party to remove) any product identification, copyright or other notices.
Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not
responsible for printing or clerical errors. Information in this document is subject to chang e w ithout notice and does
not represent a commitment on the part of Polycom, Inc.
Notice
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and
specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part
without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have
been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING
BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME PERFORMANCE,
SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE
A WARRANTY BY POLYCOM FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF POLYCOM
WHATSOEVER.
Contact Information
Please contact your Polycom Authorized Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com
Model Numbers and Product Compatibility
The information in this document pertains only to SpectraLink 8400 Wireless Handsets, Batt ery Packs, and char gers.
All 8400 Series products are compatible with each other. Use only 8400 Series products with other 8400 Series
products as identified by the model number located on the label of the product. If you have any questions about
product compatibility, contact your system administrator.
Product Model Number
SpectraLink 8440 Wireless Handset 8440
SpectraLink 8450 Wireless Handset 8450
USB Charger SA106B-05
Dual Charger DCA39
Quad Charger DCA40
Standard Capacity Battery Pack RS657
Extended Capacity Battery Pack RS658
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Contents
Chapter 1: Understanding Your Handset ..................................................................... 1
Understanding Session Types .................................................................................................... 1
Telephone Calls ................................................................................................................... 1
Paging and Push-to-Talk (PTT) Broadcasts ......................................................................... 1
Instant Messaging Chats ..................................................................................................... 1
Application Alerts ................................................................................................................ 1
Understanding the Session Manager ........................................................................................ 2
Understanding the Handset Features ....................................................................................... 4
Front View ........................................................................................................................... 4
Back View ............................................................................................................................ 5
Left Side View ...................................................................................................................... 5
Right Side View ................................................................................................................... 6
LED Indicator ....................................................................................................................... 6
Chapter 2: Before Using Your Handset ........................................................................ 7
Charging the Battery Pack for the First Use .............................................................................. 7
Powering Up and Powering Down Your Handset ...................................................................... 7
Using the Headsets and Speakerphone..................................................................................... 7
Pairing and Connecting a Bluetooth Headset ..................................................................... 8
Hearing Aid Compatibility ................................................................................................. 11
Registering Your Handset ........................................................................................................ 11
Initializing the Handset ............................................................................................................ 11
Logging In ................................................................................................................................ 12
Logging In to Shared Handsets ......................................................................................... 12
Restarting and Updating Your Handset ................................................................................... 15
Chapter 3: Getting Started ........................................................................................ 17
The Home Screen .................................................................................................................... 17
Understanding the Four Home Screen Icons .......................................................................... 18
Messages .......................................................................................................................... 18
Settings ............................................................................................................................. 19
Applications ....................................................................................................................... 19
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Polycom SpectraLink 8400 Series Wireless Handset
Shortcut Menus ....................................................................................................................... 20
Understanding the Status Bar Icons ........................................................................................ 20
Navigating Screens, Menus, and Sessions ............................................................................... 22
Navigating In and Out of the Session Manager ................................................................ 23
Entering Text, Numbers, and Special Characters .................................................................... 24
Entering and Editing Data ................................................................................................. 24
Locking and Unlocking the Keypad .......................................................................................... 26
Chapter 4: Using Telephony Applications .................................................................. 27
Making Calls ............................................................................................................................. 27
Making an Emergency Call................................................................................................ 27
Multiple Call Methods ....................................................................................................... 27
Using the Dialer ....................................................................................................................... 29
Using the Autocomplete Feature ...................................................................................... 29
Opening the Dialer from the Home Screen ....................................................................... 30
Opening the Dialer from the Session Screen ..................................................................... 30
Managing Calls......................................................................................................................... 30
Session Icons ..................................................................................................................... 31
Answering Incoming Calls ................................................................................................. 32
Managing Incoming Calls.................................................................................................. 32
Managing Active Calls .............................................................................................................. 34
Transferring Calls ..................................................................................................................... 35
Setting up Conference Calls ..................................................................................................... 37
Managing Conference Calls ..................................................................................................... 39
Forwarding Calls ...................................................................................................................... 41
Enabling and Disabling Do Not Disturb (DND)......................................................................... 43
Enabling and Disabling DND on All Lines .......................................................................... 44
Enabling and Disabling DND for Single Lines .................................................................... 44
Using the Speed Dial List ......................................................................................................... 44
Accessing Voicemail ................................................................................................................ 46
Chapter 5: Push-to-Talk (PTT) and Paging .................................................................. 49
Using the Push-to-Talk Feature ............................................................................................... 49
Sending PTT Broadcasts .................................................................................................... 49
Receiving PTT Transmissions ............................................................................................. 51
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Configuring PTT ................................................................................................................. 54
Using the Paging Feature......................................................................................................... 56
Sending a Page .................................................................................................................. 56
Receiving a Page ............................................................................................................... 57
Paging Configuration ........................................................................................................ 59
Chapter 6: How to Use the Contact Directory ............................................................ 61
Editing Contacts ....................................................................................................................... 61
Managing Your Contacts ......................................................................................................... 62
Using Call Lists ......................................................................................................................... 65
Searching and Saving with the Corporate Directory ............................................................... 67
Searching the Corporate Directory ................................................................................... 67
Saving Corporate Directory Search Results ....................................................................... 67
Chapter 7: Instant Messaging .................................................................................... 69
Understanding IM Contact Names .......................................................................................... 69
Understanding IM Status Icons ............................................................................................... 70
Initiating an Instant Messaging Session .................................................................................. 72
Understanding the Chat Window ..................................................................................... 73
Managing Instant Message Sessions ....................................................................................... 73
Reading and Managing Stored Messages................................................................................ 75
Chapter 8: Using the Calendar .................................................................................. 77
Chapter 9: Using the Barcode Reader (8450 only) ...................................................... 81
General Operating Instructions ............................................................................................... 81
Handset Barcode Applications ................................................................................................ 82
Scanning to an Input Field ................................................................................................. 82
Scanning to an Application Prompt .................................................................................. 82
Sending Barcode Data to PC Applications using QBC .............................................................. 82
Barcode Scanning in Many-to-Many Mode ...................................................................... 84
Chapter 10: Applications ........................................................................................... 87
Using the Handset While in a Web Application ...................................................................... 87
Custom Applications ................................................................................................................ 87
Chapter 11: Customizing your Handset ..................................................................... 89
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Customizing a Profile ............................................................................................................... 90
Setting Unique Ring Tones for Contacts ............................................................................ 91
Change the Alerting Characteristics .................................................................................. 91
Changing the Ring Settings for OAI Applications .............................................................. 91
Customizing the Handset Display and Other Preferences ...................................................... 92
Chapter 12: Charging the Battery Pack ...................................................................... 95
Charging the Battery Pack ....................................................................................................... 95
Charger Options....................................................................................................................... 95
Using the Quad Charger .................................................................................................... 96
Using the USB Charger ...................................................................................................... 96
Using the Dual Charger ..................................................................................................... 97
About Battery Packs ................................................................................................................ 98
Appendix A: Cleaning and Drying the Handset ........................................................ 103
Appendix B: User Settings Menu ............................................................................. 105
Appendix C: Safety Information .............................................................................. 109
Industry Canada Notice ......................................................................................................... 109
Chargers and Battery Packs ................................................................................................... 110
Wireless Telephones ............................................................................................................. 110
Operational Warnings ..................................................................................................... 111
Electromagnetic Interference and Compatibility .................................................................. 111
Use While Driving ............................................................................................................ 112
FCC Statement ................................................................................................................. 112
Specific Absorption Rate (SAR) Information: SpectraLink 8400 Series Wireless Handsets ... 113
Appendix D: End User License Agreement for Polycom Software ............................. 115
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Chapter 1: Understanding Your Handset
This user guide shows you how to operate your Polycom SpectraLink 8400 Series Wireless Handset.
In this chapter, you will learn about the four types of communication sessions your handset supports
and how their alerting methods differ. To maximize the capabilities of this device, you will learn how to
manage each type of session using the Session Manager.
Additionally, this chapter orients you to the physical features of the handset.
Your handset will work within your facility only when it is in contact with the Local Area Network (LAN).
It will not work beyond the coverage area of the wireless LAN. Contact your system administrator if you
have questions about your facility’s coverage area.
Understanding Session Types
Your handset is capable of four communication types — voice telephone calls, Paging and Push-to-Talk
broadcasts, application alerts, and instant messaging (IM) chats. Communication using one of these
types is called a session. The system administrator for your facility determines which communication
types are available and the options for each type.
Telephone Calls
Voice telephone calls are typical audio-only calls. Voice calls use the voice call icon.
Paging and Push-to-Talk (PTT) Broadcasts
A page is a one-way broadcast to recipients who have subscribed to a page group. PTT enables you and
all subscribed users to send and receive broadcasts over a PTT channel; PTT is a collaborative broadcast
mode. Paging and PTT broadcasts transmit audio over a built-in speakerphone. You can send and receive
page and PTT transmissions with your handset if your system administrator has enabled this feature.
Instant Messaging Chats
Instant messaging (IM) enables you to chat in real time with IM contacts you have entered in your
directory or with contacts that start a chat with you. A system administrator must configure and enable
IM. Presence icons in the Session Manager indicate availability and identify IM contacts.
Application Alerts
Some facilities may use custom application alerts, such as a nurse call system in a hospital, while other
facilities might use a Web browser application such as a Webcam. To see which custom applications the
system administrator has made available, open the Applications icon on the Home Screen. Your system
administrator will give you information about the custom applications available on your handset.
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Polycom SpectraLink 8400 Series Wireless Handset
Understanding the Session Manager
The Session Manager screen displays each type of communication session — calls, broadcasts, chats,
and alerts — in a separate cell. You can manage up to eight communication sessions at a time in any
combination with four sessions visible at once. Each session displays as a color-coded cell in the Session
Manager. Each session cell displays a call icon indicating call status, line number, the name and
extension/channel of the party, and the call duration, as shown next:
Cell color indicates cell status.
• Dark blue Indicates a session is on hold
• Green Indicates a session is active while another cell is highlighted
• Light blue Indicates a session is highlighted
When a cell is highlighted, soft keys display that you can press to affect that call while other cells remain
unaffected. Use the ▲ and ▼ navigation keys to scroll to, highlight, and select cells.
In the example shown next, the Session Manager on the left shows a light blue call cell showing that the
call is active. Note the soft keys at the bottom of the screen — you can put this call on hold, mute the
audio, change your speaker options, or access other features using the Features soft key. The Session
Manager on the right shows a green call cell that is active — note the active call icon — but the other
call on hold is highlighted. Since the blue call is on hold, the Resume soft key option displays. As the
Mute and Speaker options do not pertain to a call on hold, these soft keys do not display. The Features
soft key remains pertinent and therefore visible for both active and held calls.
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Understanding Your Handset
In another example, suppose you have a conference call with two other people, an incoming PTT
broadcast, an application on hold, and an instant messaging chat. You can display up to eight session
cells with four visible at once. Scroll with the navigation keys to view, highlight, and select the other
cells.
You can navigate to the Home screen while sessions are active in the Session Manager. Whenever you
are at the Home screen and there are active sessions, a green banner displays with the message Active
Sessions – Press to indicate that pressing the Back key will return you to the Session Manager.
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Polycom SpectraLink 8400 Series Wireless Handset
Understanding the Handset Features
The front, back, and side views of your handset will orient you to the location of the keys, buttons, and
other physical features documented in this guide.
Front View
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Back View
Understanding Your Handset
Left Side View
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Polycom SpectraLink 8400 Series Wireless Handset
Right Side View
LED Indicator
The LED indicator, located at the top right of the handset, indicates the following conditions:
• Steady even blink Indicates an incoming telephony call to your handset
• Slow uneven blink Indicates an unchecked voicemail/IM message
• Quick uneven blink Indicates inadequate Wi-Fi signal strength
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Chapter 2: Before Using Your Handset
When you first receive your handset, you need to fully charge the Battery Pack in order to maximize the
Battery Pack's storage capacity and lifespan. You may also need to familiarize yourself with turning the
handset on and off and learn about the various audio options available to you. Additionally, your facility
may have security standards that require you to enter your unique credentials, such as a domain name,
user name, and password, so that the handset will correctly register with your system. This chapter
covers all of these subjects.
Charging the Battery Pack for the First Use
Take a moment to learn how to charge your handset properly. It is critical to fully charge the Battery
Pack before the first use of the handset in order to maximize the Battery Pack's storage capacity and
lifespan. The Battery Pack is fully charged when the Battery life indicator becomes solid green ( ).
For more information about Battery Packs, see Chapter 12: Charging the Battery Pack.
Powering Up and Powering Down Your Handset
Once the Battery Pack is fully charged and you have correctly attached it to the handset, press the red
End key for about two seconds to power up and power down the handset.
Do not remove the Battery Pack to power off the handset, as you will lose personal data. If
you need to replace the Battery Pack, log off or power off the handset and then remove
the Battery Pack.
Using the Headsets and Speakerphone
The Speaker soft key gives you access to the following audio options:
• Speakerphone You can direct audio through the speakerphone on the back of the handset. Use
the volume buttons on the left side of the handset to adjust the volume.
• Receiver The receiver speaker is the default speaker you use when you hold the handset to your
ear. If another option is in use, return to the Receiver by selecting Receiver from the Speaker soft
key menu.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
• Headset You can route audio to a headset by plugging a headset into the headset jack on the
right side of the handset. The headset jack accepts a four-conductor 2.5mm TRS plug. Note that
the headset jack will not function when the handset is docked in the Dual Charger (DCA39). See
Using the Dual Charger in Chapter 12.
• Bluetooth If the system administrator enables Bluetooth capability, the Bluetooth option will
display in the Settings menu. You must pair and connect Bluetooth devices before you can hear
audio through the headset. See Pairing and Connecting a Bluetooth Headset in Chapter 2.
Pairing and Connecting a Bluetooth Headset
This section shows you how to pair and connect your Bluetooth headset.
Your 8400 series wireless handset has been tested for compatibility with Bluetooth v2.1
headsets. However, Polycom does not recommend using your headset while the 2.4 GHz
band is enabled. Bluetooth device behavior may also vary slightly between handset
models. The following instructions are intended as a guide, and may not specifically apply
to your Bluetooth device. You can usually find instructions on the manufacturer’s Web
site.
To pair your Bluetooth headset with your handset:
1 Turn on the handset. Navigate to Settings > Basic Settings > Bluetooth Settings. The following
screen displays:
2 Select the Bluetooth On Off cell and turn Bluetooth on. When Bluetooth is turned on, the
Bluetooth icon ( ) displays in the Status Bar.
3 Place the Bluetooth headset in discovery mode by holding down the answer/end button on the
headset.
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Before Using Your Handset
The indicator light will flash blue for several seconds before glowing a solid blue color. See the
manufacturer’s instructions for pairing if you have any difficulty with this step.
4 Select Manage BT Headsets. A list displaying up to five paired headsets displays. When the list is
populated, the icon color indicates headset status:
• Red icon Indicates the listed headset is not paired
• White icon Indicates that the headset is paired
• White icon with a headset Indicates that the headset is paired and connected
5 If your headset is not on the list under Manage BT Headsets, you can scan for unpaired headsets
by pressing the Scan For Devices soft key.
All the nearby devices in discovery mode will be added to the list. The message Place device in
discoverable mode reminds you to put your headset in discovery mode. Each new unpaired
headset added to the list has a red icon.
6 Locate your headset in the list and press the Add Device soft key to begin the acquire procedure.
You are returned to the Manage BT Headsets screen, with your headset displayed and paired but
not connected.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
7 Press the Connect Device soft key.
The Bluetooth headset model will display on the list with the headset icon. The headset icon will
also display in the Status Bar. If you are using a legacy headset, you may be prompted for a
password: 0000.
o To turn off the headset, press the Disconnect Device soft key.
o To remove the headset from the list, press the Remove Device soft key.
Changing the audio option while using a Bluetooth headset:
• If you press the Speaker soft key while using a Bluetooth headset, you get a shortcut menu that
enables you to redirect audio through a different audio path.
• If you turn off the Bluetooth headset without ending an active call, the audio will be routed to the
next active audio option.
Setting Bluetooth volume:
• Use the volume adjustment buttons on the headset to increase or decrease call volume.
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Before Using Your Handset
Hearing Aid Compatibility
Radio frequency can interfere with some hearing aids. Your handset has a hearing aid compatibility
mode that adjusts the frequency response for users who have hearing aids equipped with telecoil
inductive pickups. Acoustic pickup hearing aids will not respond to this adjustment.
To view the current status of the Hearing Aid Compatibility feature and to enable or disable this feature,
navigate to Settings > Basic Settings > Hearing Aid Compatibility.
Registering Your Handset
Generally, your system administrator will deploy your handset with multiple other handsets. In this case,
your system administrator will configure the handset parameters beforehand so that the handset will
register with the system and be ready to use when you turn it on.
The system administrator must register the handset or it will not work. If your handset does not work
when you turn it on, contact your system administrator.
Initializing the Handset
When you turn on the handset, it will cycle through an initializing sequence. Allow this sequence to
continue until you see the Home screen and the registration icon ( ) in the Status Bar. The
initializing sequence is as follows:
1 A facility logo displays for about 15 seconds.
2 The screen message displays: Starting application, press Cancel to interrupt. If you press the
Cancel soft key, you will interrupt the startup cycle. Do not press the Cancel soft key unless
directed by your system administrator.
3 The Home screen displays with the registration successful icon in the Status Bar ( ).
If registration fails, you will see an icon showing registration failed ( ). For a summary of these
icons, see Table 1: Status Bar Icons. If registration fails, turn the handset off and then back on.
Contact your system administrator if registration continues to fail after several attempts.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
Logging In
There are two situations requiring you to log in: one, if you are using a shared handset and two, if you
want to use an application that requires connecting to an external server. These two log in situations are
separate and require separate login credentials. This section explains both ways of logging in.
Logging In to Shared Handsets
System administrators can deploy the handsets on an assigned basis — one handset per person — or on
a shared basis. You do not need to log in with an assigned handset. If you are using a shared handset,
basic call features are available, but you will need to log in to the server with the handset in order to
save and access your own contacts and settings. In a shared deployment, you can log in using any
handset. When you are finished using the handset, you log out. If you are not sure whether you are
using assigned or shared handsets, and to get your log in information, see your system administrator.
To log in with a shared handset:
1 From the Home screen, press the Features soft key, and select Login.
The User Login screen displays.
The message Invalid login credentials message at the top of the screen indicates that you’ll need
to enter your login information.
2 Enter your User ID and Password, and press the Log in soft key.
The message Verifying Credentials. Please wait will display.
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You can now access your personal contacts and settings.
To log out with a shared handset:
1 From the Home screen, press the Features soft key, and select Log out.
Before Using Your Handset
A Log out prompt will display the question Are you sure?
Press the Yes soft key to log out.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
Logging In with Login Credentials
Certain applications available on your handset may require you to connect to an external server.
Connecting to an external server may require you to enter a Domain, User name, and Password
credentials. Contact your system administrator to find out your login information for access to
applications with this requirements.
To log in to an external application server:
1 From the Home screen, go to Settings > Basic Settings > Login Credentials.
If your system administrator has enabled applications requiring access to a server, the Domain
field may already be completed. If not, enter the domain address of the application provided by
your administrator.
2 Enter your login credentials in the User and Password fields, and press the Submit soft key.
Your personal IM presence and Calendar information are now saved. You will now have access to
the server applications.
If your login fails several times, your account becomes locked and inaccessible. If this
happens, notify your system administrator.
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Before Using Your Handset
Restarting and Updating Your Handset
Customer support services or your system administrator may advise you to restart your handset or
update configuration software.
To restart your handset:
• Navigate to Settings > Basic Settings > Restart Phone and follow support directions.
To update handset configuration:
• Navigate to Settings > Basic Settings > Update Configuration and follow support directions.
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Polycom SpectraLink 8400 Series Wireless Handset User Guide
•
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Chapter 3: Getting Started
This chapter shows you how to use the Home screen, the Status Bar icons, the soft keys, the shortcut
menus, navigation, and text entry.
The Home Screen
The Home screen is the first display you will see. At the top, the Status Bar displays icons that give you
information about the status of your handset. Under the Status Bar, the date and time and the handset’s
Extension number display. The Profile banner shows you the current ring settings the phone is set to
use.
When you press the ◄ or ►key on the phone’s keypad, you can rotate the four Home screen icons:
Messages, Settings, Contacts/Call Lists, and Applications. Only three icons are visible at once. This
section explains the features associated with each icon.
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Polycom SpectraLink 8400 Series Wireless Handset
Understanding the Four Home Screen Icons
This section explains how to navigate the four Home screen icons and the features associated with each
icon.
Contacts / Call Lists
The Contacts/Call Lists icon by default faces front on the Home screen. Pressing the OK button opens
the Contacts / Call Lists screen where you can store contacts in the Contact Directory, search for
contacts in the Corporate Directory, and access the Call Lists that store previous call sessions. See
Chapter 6: How to Use the Contact Directory and Using Call Lists for more information.
Messages
If your facility activates voicemail and instant messaging, you can access call information and messages.
Rotate the Messages icon to the front and press the OK button to access your voicemail messages and
display information on specific calls. See Accessing Voicemail and Chapter 7: Instant Messaging for more
information.
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Getting Started
Settings
Open the Settings icon to access settings that customize your handset. See Appendix B: User Settings
Menu for a list of available options.
Applications
Some facilities use custom applications such as a barcode reader or a nurse call system. If your facility
uses one or more custom applications, you can access them from the Applications icon. For help with
applications, see Chapter 10: Applications. Contact your system administrator if you have questions
about any application listed on this menu.
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Polycom SpectraLink 8400 Series Wireless Handset
Shortcut Menus
The soft keys at the bottom of the display screen are context-sensitive, meaning that they change
depending on which screen you are at. These soft keys enable you to select specific phone functions and
features. The gray triangles in the upper right corner of the soft keys indicate that there is a shortcut
menu with additional options. When you press a soft key, a menu opens. The following example shows
the menu for the Features soft key.
When a soft key menu displays, there are two ways to choose a menu item. Use the ▲ and ▼
navigation keys to scroll through the shortcut menu and press the OK key. Or, press the number of the
option on the keypad. Grayed options are not available.
Using the number option to choose menu items is faster than scrolling with the navigation
keys and pressing the OK button.
Understanding the Status Bar Icons
The Status Bar icons give you information about the status of your phone. Up to eight icons can display
in the Status Bar and each icon has a fixed position. Each of the Status Bar icons and their definitions are
shown next in Table 1: Status Bar Icons.
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Table 1: Status Bar Icons.
Position Icon(s) Description
The Battery life indicator is in the first, left-most icon position. In
1
this example, the green battery icon shows that the phone is fully
charged.
The signal strength icon in the second position shows the signal
2
strength of a wireless Access Point (AP). If location services is
activated in your facility, the location icon is superimposed on the
signal strength icon.
The Mute and Do Not Disturb icons share the same position. The
3
mute indicator has priority and displays whenever the microphone
is muted.
The Messages icon displays when a voice or a text message is
4
waiting. The Missed Calls icon displays when you have missed calls
but the caller has not left voicemail. Missed calls are listed in the
Contacts/Call Lists.
Getting Started
5
6
7
8
The Bluetooth connect status icon indicates Bluetooth availability.
The User Profile icon displays when no call is active:
Normal, Silent,
Meeting, Custom
The Registration icon shows that the handset is connected and
operational. The green checkmark indicates successful connection.
The red x indicates failure to connect. The shadow indicates the
handset is registered to a shared line.
The barcode icon shows whether the barcode reader is connected
or disconnected (for the 8450 series only).
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Polycom SpectraLink 8400 Series Wireless Handset
Navigating Screens, Menus, and Sessions
You can use the keypad to navigate the screens, menus, and sessions. The following table lists the
functions you can perform using specific keys.
Table 2: Navigating using specific keys
Function Applicable Keys
To scroll up and down through
menu options or session cells
To select an option Press the OK button on the keypad interface to select the highlighted
To scroll left and right through
text
To cancel your current edit
session
To return to the previous menu Press the Cancel soft key or Back key to return to the previous menu.
The End key executes all these
actions
Press the and keys to move the highlighter through menu
options and session cells.
option.
Press the ◄ and ► keys to move the insertion point left and right.
Press the Cancel soft key to cancel any edits and return to the
previous screen.
Hangs up a call
Rejects an incoming call
Exits a conference call
Turns off the handset (when held down for 2 seconds)
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