Polycom SPECTRALINK 8020, SPECTRALINK 8030 User Manual

Important!

New

Software Version

Requirements

See page 41 and

Appendix D

SpectraLink 8020/8030 Wireless

Telephone

Administration Guide

Session Initiation Protocol (SIP)

December 2010 Edition

1725-36038-001

Version M

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Patent Information

The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc.

Copyright Notice

© 2007 to 2010, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom.

All rights reserved under the International and pan-American copyright Conventions.

No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Polycom, Inc.

Do not remove (or allow any third party to remove) any product identification, copyright or other notices.

Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc.

Notice

Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have been made.

NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY BY POLYCOM FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF POLYCOM WHATSOEVER.

Contact Information

Please contact your Polycom Authorized Reseller for assistance.

Polycom, Inc. 4750 Willow Road,

Pleasanton, CA 94588 http://www.polycom.com

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About this Guide

This document explains how to configure and maintain the

SpectraLink 8020/8030 Wireless Telephones using Session Initiation

Protocol (SIP).

Polycom Model Numbers

This document covers the following registered model numbers:

802X, 803X

Related Documents

SpectraLink 8020/8030 Wireless Telephone and Accessories User Guide for

SIP (1725-36165-001)

SpectraLink 8000 SVP Server: Administration Guide for SIP

(1725-36033-001)

SpectraLink 8020/8030 Wireless Telephone: SIP User Agent: Features and

Standards (1725-36037-001)

SpectraLink 8020/8030 Wireless Telephones Handset Administration Tool

(7125-36039-001)

The Handset Administration Tool software

Available at

http://www.polycom.com/usa/en/support/voice/wi-fi/wi-fi.html

Polycom VIEW Certified Products Guide (1725-36040-001)

VIEW Configuration Guide 1725-36xxx-001 where xxx indicates a number corresponding to the type of access point)

Available at

http://www.polycom.com/support/voice/wi-fi/view_certified.html

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3

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Deploying Enterprise-Grade Wi-Fi Telephony

Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones

Available at http://www.polycom.com/products/voice/wireless_solutions/wifi _communications/handsets/spectralink_8020_wireless.html

Open Application Interface (OAI) Specification (1725-36196-001)

Available at www.polycom.com/forms/spectralink_oai_sw_dl.html

Asterisk cmd VoiceMailMain (Shows how to enter the Asterisk voicemail system, its menu structure, and related information.) Available at

http://www.voipinfo.org/wiki/index.php?page=Asterisk+cmd+VoiceMailMain

Customer Support

Polycom wants you to have a successful installation. If you have questions, please contact our Customer Support Hotline at (800) 7755330.

The hotline is open Monday through Friday, 6 a.m. to 6 p.m.

Mountain time.

For Technical Support: [e-mail]

For Knowledge Base:

http://www.polycom.com/usa/en/support/voice/voice.html

For Return Material Authorization: [e-mail]

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About this Guide

Icons and Conventions

This manual uses the following icons and conventions.

Caution! Follow these instructions carefully to avoid danger.

Note these instructions carefully.

Label This typeface indicates a key, label, or button on SpectraLink hardware.

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5

Contents

0	About this Guide.....................................................................	3
	Polycom Model Numbers..................................................................	3
	Related Documents.............................................................................	3
	Customer Support...............................................................................	4
	Icons and Conventions.......................................................................	5
1 SpectraLink 8020/8030 Wireless Telephone Overview......		11
	WLAN Quality of Service................................................................	11
	WLAN Security .................................................................................	12
	Minimum System Requirements ....................................................	14
	System Diagram ................................................................................	15
	System Components.........................................................................	16
	SpectraLink 8020/8030 Wireless Telephone Specifications........	19
2	SIP Integration Factors..........................................................	23
	Sample DHCP Server Configuration File................................	24
3	System Configuration...........................................................	27
	Configuration Flow Chart................................................................	28
	Configure Call Server.......................................................................	29
	Configure Access Points ..................................................................	29
	Configure SIP Handset Files............................................................	29
	SIP TFTP Server Configuration Files........................................	29
	The Generic File (sip_allusers.cfg)............................................	31
	The Handset-Specific Files (e.g. sip_3001.cfg) ........................	37
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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

	Load SIP Config Files onto SIP TFTP Server.................................	40
4 Download and Install Handset Software ............................		41
	Minimum Configuration Process ...................................................	41
5 Configure Each SpectraLink 8020/8030 Wireless
	Telephone .............................................................................	45
	Handset Administration Tool ...................................................	45
	The Admin (Administration) Menu.........................................	45
	Admin Menu Table.....................................................................	48
	Phone Config ...............................................................................	52
	Network Config...........................................................................	56
	Diagnostics...................................................................................	64
	Restore Defaults ..........................................................................	64
	Demos...........................................................................................	65
	WPA2 Enterprise PEAP Certificate Enrollment and EAP-
	FAST Manual PAC Provisioning..............................................	66
	Admin Menu Default Table.............................................................	70
6	Testing a Handset.................................................................	73
7	Certifying the Handsets........................................................	75
	Conducting a Site Survey.................................................................	75
8 Using the 8020/8030 Handset..............................................		79
	Startup Sequence...............................................................................	79
	Handset Modes .................................................................................	80
	The Handset Display........................................................................	82
	Menus ...........................................................................................	86
	Notes on Battery Packs.....................................................................	88
	User-Defined Preferences ................................................................	88

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		Contents
9	Diagnostic Tools....................................................................	93
	Run Site Survey .................................................................................	93
	Diagnostics Enabled .........................................................................	97
	Syslog Mode.....................................................................................	102
10	Software Maintenance.......................................................	107
	Upgrading Handsets ................................................................	107
	Normal Download Messages..................................................	108
	Download Failure or Recovery Messages.............................	108
11	Troubleshooting ..................................................................	109
	Access Point Problems ...................................................................	109
	Handset Status Messages...............................................................	111
12	Appendix A: Regulatory Domains ....................................	121
13	Appendix B: Proxy Server Command Table.....................	123
14	Appendix C: Sample SIP Configuration Files ...................	129
15	Appendix D: Minimum Software Requirements for Rev C
	Handsets..............................................................................	145
16	Index ...................................................................................	147

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9

1

SpectraLink 8020/8030

Wireless Telephone Overview

The SpectraLink 8020/8030 Wireless Telephones is a Wi-Fi handset for workplace telephone systems. The handsets operate over a VIEW Certified 802.11a/b/g/n wireless LAN (WLAN) providing users a wireless extension of the SIP call server. By seamlessly integrating into a SIP environment, wireless telephone users are provided with high-quality mobile voice communications throughout the workplace, giving users the freedom to roam throughout the workplace while providing all the features and functionality of a wired SIP desk phone.

In the SIP environment, the handsets support up to three SIP call servers. Each handset may have five line appearances and two calls per line. Each handset may have up to 10 sets of credentials to identify itself by current user.

The latest wireless telephone and Handset Administration Tool software versions are required to support the features described in this document. See Chapter 3 Software License and Protocol Management.

WLAN Quality of Service

WLAN Quality of Service (QoS) is provided by using one of three available mechanisms: SpectraLink Voice Priority (SVP), Wi-Fi Standard QoS, or Cisco Compatible Extensions (CCX) version 4. These QoS modes can not be mixed within the same WLAN; therefore, all Wireless Telephones on the network must have the same QoS setting.

SVP

SpectraLink Voice Priority (SVP) is a proprietary method of WLAN QoS, developed by Polycom, to ensure enterprise-grade voice quality, battery life and call capacity for SpectraLink Wireless Telephones.

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

SVP requires the use of the SVP Server, which is an Ethernet LAN device that works with in conjunction with Wi-Fi APs to ensure QoS over the WLAN. Voice packets to and from the Wireless Telephones are tunneled through the SVP Server to ensure voice prioritization as they are routed between the handset and SIP call server. See the

SpectraLink SVP Server: Administration Guide within IP Environments document for detailed information about this device.

Wi-Fi Standard QoS

SpectraLink Wireless Telephones support WMM, WMM Power Save and WMM Admission Control - all QoS standards from the Wi-Fi Alliance based on IEEE 802.11e. The combination of these three standards provides enterprise-class QoS in terms of voice quality, battery life and call capacity. The WLAN must also support and enable each of these QoS mechanisms in order to ensure they are utilized. This option does not require the SVP Server.

CCXv4

The CCX program requires WLAN client devices operating on Cisco APs to use a defined set of industry standards and Cisco-specific features. The SpectraLink 8020/8030 Wireless Telephone has been certified by Cisco as CCXv4 compliant. When the CCXv4 operating mode is selected on the handset, it automatically initiates the required set of Cisco-specific and industry standard QoS mechanisms. This option does not require the SVP Server.

WLAN Security

The following security methods are supported by the handset.

WPA2 Enterprise

The handset supports WPA2 Enterprise, as defined by the Wi-Fi Alliance. WPA2, which is based on the 802.11i standard, provides government-grade security by implementing the Advanced Encryption Standard (AES) encryption algorithm. The Enterprise version of WPA2 uses 802.1X authentication, which is a port-based network access control mechanism using dynamic encryption keys to protect data privacy. Two 802.1X authentication methods are supported on the Wireless Telephone, EAP-FAST and

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SpectraLink Wireless Telephone Overview

PEAPv0/MSCHAPv2. Both of these methods require a RADIUS authentication server to be available on the network and accessible to the phone. See the System Components section for tested models. Additional details are provided in Chapter 3

Normal 802.1X authentication requires the client to renegotiate its key with the authentication server on every AP handoff, which is a timeconsuming process that negatively affects time-sensitive applications such as voice. Fast AP handoff methods allow for the part of the key derived from the server to be cached in the wireless network, thereby shortening the time to renegotiate a secure handoff. The Wireless Telephone supports two fast AP handoff techniques, Cisco Client Key Management (CCKM) (only available on Cisco APs) or Opportunistic Key Caching (OKC). One of these methods must be configured for support on the WLAN to ensure proper performance of the handset.

WPA and WPA2 Personal

The handset supports WPA and WPA2 Personal, as defined by the Wi-Fi Alliance. WPA2, which is based on the 802.11i standard, provides government-grade security by implementing the Advanced Encryption Standard (AES) encryption algorithm. WPA, which is based on a draft version of the 802.11i standard before it was ratified, uses Temporal Key Integrity Protocol (TKIP) encryption. The Personal version uses an authentication technique called WPA2 is based on the 802.11i standard. Pre-Shared Key (PSK) allows the use of manually entered keys or passwords to initiate WPA security.

Cisco Fast Secure Roaming

Cisco’s Fast Secure Roaming (FSR) mechanism uses a combination of standards-based and proprietary security components including Cisco Client Key Management (CCKM), LEAP authentication, Michael message integrity check (MIC) and Temporal Key Integrity Protocol (TKIP). FSR provides strong security measures for authentication, privacy and data integrity along with fast AP handoff on Cisco APs.

WEP

The handset supports Wired Equivalent Privacy (WEP) with both 40bit and 128-bit encryption.

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Minimum System Requirements

•A wireless LAN must be properly configured and operational through the use of 802.11a/b/g/n wireless APs. Consult the VIEW Configuration Guide for the appropriate make/model of WLAN.

•A TFTP must be available on the network in order to load the appropriate software into the handsets. The current handset software must be installed in the proper TFTP download directory.

•If SVP is used for QoS, the SVP Server must be installed and properly configured.

•Software versions required, if SVP and/or OAI are used:

Component	Version
SpectraLink 8000 SVP Server	17x.034 or higher
OAI Server MOG 600	54.032 or higher
OAI Server MOG 700	82.019 or higher

•If Wi-Fi Standard QoS is used, then each AP must be configured for such features as WMM-Power Save; WMM-Admission Control; proper EDCA parameters; DSCP mapping for voice and control traffic; call admission control and Proxy ARP. Consult the appropriate VIEW Configuration Guide for these settings.

•If WPA2-Enterprise is used, then all portions of the Public Key Infrastructure (PKI) need to be installed and configured properly in order acquire the network.

•An approved SIP call server must be installed and operational on the LAN. A complete list of approved product can be found on the Polycom website at http://www.polycom.com/support/voice/wifi/feature_lists/spectralink_8020_8030_sip_featurematrix.html

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SpectraLink Wireless Telephone Overview

System Diagram

The following diagram shows the Polycom components residing on a network with APs and wireless LAN Ethernet Switch.

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

System Components

SpectraLink 8020/8030 Wireless Telephone

The SpectraLink 8020 Wireless Telephone is a lightweight, durable handset specifically designed for mobile workplace use. The SpectraLink 8030 Wireless Telephone has the same features and function, but in a more durable design with and includes push-to-talk capability.

Like a wired desk phone, the handset can receive calls directly, receive transferred calls, transfer calls to other extensions, and make outside and long distance calls. The Wireless Telephones can only be used onpremises within the WLAN coverage area with the local SIP call server.

SpectraLink 8000 SVP Server (required when using

SVP)

As described earlier, the SVP Server is a Polycom wired LAN device that is required when using SpectraLink Voice Priority for QoS.

Access points

Enterprise-grade Wi-Fi access points provide the connection between the wired LAN and the wireless LAN. VIEW Certified 802.11a/b/g/n APs must be positioned in all areas where Wireless Telephones will be used to ensure seamless radio coverage. The number, type and placement of access points will affect the coverage area and capacity of the wireless system. Careful planning of the WLAN is necessary to ensure good voice quality. See the Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones for additional guidance.

APs must be properly configured to support the corresponding QoS and security methods selected for the handset.

Ethernet switch

One or more Ethernet switches interconnect multiple network devices, including the SpectraLink 8000 SVP Server (if used for QoS), the proxy server(s), wired IP phones, TFTP Server, RADIUS authentication server (if using WPA2 Enterprise) and WLAN access points. Enterprise Ethernet switches provide the highest performance

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SpectraLink Wireless Telephone Overview

networks, which can handle combined voice and data traffic, and are required when using the SpectraLink 8020/8030 Wireless Telephones.

Although a single Ethernet switch network is recommended, the handsets and the SpectraLink 8000 SVP Server can operate in larger, more complex networks, including networks with multiple Ethernet switches, routers, VLANs and/or multiple subnets, as long as the SVP Server and access points and handsets are on the same subnet. However, in such networks, it is possible for the quality of service (QoS) features of the SVP Server to be compromised, and consequently voice quality may suffer. Any network that consists of more than a single Ethernet switch should be thoroughly tested to ensure any quality issues are addressed. See the Best Practices Guide for Deploying SpectraLink 8020/8030 Wireless Telephones for additional guidance.

SpectraLink 8020/8030 Wireless Telephones cannot roam with uninterrupted service between subnets unless specific LAN components are present. Certain AP/Ethernet switch combinations establish a Layer-2 tunnel across subnets that enable the handsets to roam. Without this capability, any call in progress will be dropped when the user moves out of range and the handset must be power cycled in order to resume functionality in the new subnet area.

Ensure that all your APs are attached to the same subnet for proper operation. The handset can change subnets if DHCP is enabled and the handset is powered off then back on when within range of APs on the new subnet. Note that the wireless telephones cannot “roam” across subnets, since they cannot change IP addresses while operational.

SIP server

The SIP server is a component from a third-party vendor that provides access to telephony services. The handsets can recognize up to three distinct SIP servers in a single system.

The handsets can operate with SIP proxy servers such as SER (SIP Extensible Router) or with SIP Back-to-Back User Agents (B2BUA) – the most common form of SIP server for PBX-based systems. In this case the IP address location services provided by the SIP server are not available, so direct IP address dialing must be used.

The SIP proxy server connects to another device such as a PBX or gateway and from there, other wired phones and the PSTN.

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

TFTP (Trivial File Transfer Protocol) server

A TFTP server is required in the system to distribute software to the handsets. It may be on a different subnet than the APs and/or handsets.

SIP TFTP server

The SIP TFTP server is required in the system to deliver SIP configuration parameters to the SIP handset whenever a SIP handset is powered-up. The location of the SIP TFTP server is separately specified in SIP handset administration parameters (See Chapter 2

SpectraLink 8020/8030 Wireless Telephone Configuration, section The Admin Menu.) Normally, the SIP TFTP server is the same as the network TFTP server, see above.

NTP (Network Time Protocol) Server

If WPA2 Enterprise security is used, the handset will confirm the PEAP certificate has a valid date and time with the NTP Server on the network, if one is available. If an NTP Server is not available, the certificate will be assumed valid and operate accordingly.

Authentication Server (if using WPA2 Enterprise)

A RADIUS authentication server must be used to provide username/password-based authentication using RSA certificates for PEAPv0/MSCHAPv2 or PAC files for EAP-FAST.

The following authentication servers have been validated for use with R3.0:

•Juniper Networks Steel-belted Radius Enterprise Edition (formerly Funk), v6.1

•Microsoft Internet Security and Acceleration (ISA) Server 2003

•Cisco Secure Access Control Server (ACS), v4.1

•FreeRADIUS v2.0.1 and 1.1.7

Other RADIUS servers may work properly with SpectraLink handsets, but have not been tested. Inquiries on untested servers will receive limited, “Best Effort”, support.

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SpectraLink Wireless Telephone Overview

SpectraLink 8020/8030 Wireless Telephone

Specifications

SpectraLink 8030 Wireless Telephone

SpectraLink 8020 Wireless Telephone

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Table of Specifications

Radio mode (802.11b, 802.11g)		2.4–2.4835 GHz
(selectable)	(802.11a)	5.150–5.250 GHz
		5.250–5.350 GHz
		5.470–5.725 GHz
		5.725–5.825 GHz

Transmission type	Direct-sequence spread spectrum (DSSS)
Transmit data rate	up to 54 Mb/s
WLAN QoS	SpectraLink Voice Priority (SVP)
	Wi-Fi Standard QoS (using WMM, WMM-Power Save and
	WMM-Admission Control)
	CCXv4
WLAN security	WEP (Wired Equivalent Privacy)
	Cisco FSR (Fast Secure Roaming)
	WPA Personal
	WPA2 Personal
	WPA2 Enterprise:

		802.1X Authentication
		EAP-FAST
		PEAPv0/MSCHAPv2:
		PEAP certificate sizes: 512*, 1024*,
		2048, 4096 bit (*recommended)
		Encryption Ciphers: AES, RSA, RC4
		Data Integrity: Hashed Message
		Authentication Code MD5 (HMAC-
		MD5) (RFC 2403, 2104) and Secure
		Hash Algorithm-1 SHA (HMAC-SHA-
		1) (RFC2404)
		Fast AP Handoff
		Opportunistic Key Caching (OKC)
		Cisco Client Key Management (CCKM)
	FCC certification	Part 15.247
	Other certifications	IP 53 certified for resistance to dust and liquid resistance
		MIL 810F Proc IV 516.5 for shock resistance
		Cisco Compatible Extensions (CCX) v4
	Voice encoding	ADPCM (Proprietary) G.711µ-law, G.711a-law and G.729
	Transmit power	Up to 100mW Transmit Power Control (formerly 802.11h),
		see Appendix A for details.
	Display	Up to five lines of text plus two icon status rows and one row
		for softkey labels.
	8020 Dimensions	5.7" x 2.0" x 0.9"
		(14.5 x 5.1 x 2.3 cm)

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		SpectraLink Wireless Telephone Overview
	8030 Dimensions	5.4" x 2.0" x 0.9"
		(13.7 x 5.1 x 2.3 cm)
	8020 Weight*	3.9 oz. ( 110.6 g) with Standard Battery Pack
	8030 Weight*	4.2 oz. (119.1 g) with Standard Battery Pack
	Standard Battery Pack capacity	4 hours talk, 80 hours standby
	Extended Battery Pack capacity	6 hours talk, 120 hours standby
	Ultra-Extended Battery Pack capacity	8 hours talk, 160 hours standby

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2

SIP Integration Factors

CODECs

The SpectraLink 8020/8030 Wireless Telephones are compatible with the G.711T-law, G.711a-law and G.729 codecs. There is no setting required on the handset.

DHCP

Dynamic Host Configuration Protocol (DHCP) is a standardized protocol that enables clients to be dynamically assigned with various configuration parameters, such as an IP address, subnet mask, default gateway, and other critical network configuration information. DHCP servers centrally manage such configuration data, and are configured by network administrators with settings that are appropriate for a given network environment. The handset will use the following DHCP options if DHCP use is enabled:

Option	Meaning
1	Subnet mask
3	Default gateway
6	DNS server
7	Syslog server logging
15	Domain name
66	TFTP server
151	SpectraLink 8000 SVP Server
152	SpectraLink 8000 OAI Gateway
siaddr	Boot server or next server

DNS

Domain Name System (DNS), an industry-standard protocol, locates computers on an IP-based network. IP networks rely on numberbased addresses to move information on the network. However, it is easier to remember user-friendly names than number-based addresses, so it is necessary to translate user-friendly names into

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

addresses that the network can recognize. The handset will use DNS to automatically translate names into IP addresses for the TFTP server and SpectraLink 8000 SVP Server.

In DHCP mode, the SIP handset will use DNS to look up an address for the logical name “siptftp” to locate the SIP TFTP file server. If this logical name is undefined, then the address specified by option 66 or the boot server/next server (siaddr) field is used for the SIP TFTP server.

Sample DHCP Server Configuration File

A sample DHCP server configuration file is illustrated below. Please note that this is only a sample and will not work on your system as written here. In addition, this file is specific to the ISC DHCP server. Your configuration files must be locally programmed according to your site requirements.

dhcpd.cfg

#/etc/dhcpd.conf

#Sample configuration file for ISC dhcpd

#Type "man dhcp-options" at prompt to get help for these options.

#Global parameters start at beginning of file.

#If this DHCP server is the official DHCP server for the local

#network, the authoritative directive should be uncommented.

#This means the DHCP server will send DHCPNAK messages to misconfigured

#clients.

authoritative;

#Use local address if you want the DHCP server to listen for DHCP requests

#on a specified address, rather than requests send to all addresses.

local-address 192.168.0.1;

#define the default gateway / router option 3 option routers 192.168.0.1;

#define the DNS server(s) option 6

option domain-name-servers 192.168.0.1;

#define the SYSLOG server option 7 option log-servers 192.168.0.1;

#define the domain name option 15 option domain-name "polycom.com";

#define the SVP server option code 151 as an IP address. option svp-server code 151 = ip-address;

#define the OAI server option code 152 as an IP address.

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SIP Integration Factors

option oai-server code 152 = ip-address;

# This should be the length in seconds that will be

#assigned to a lease if the client requesting the lease does not ask

#for a specific expiration time. 86400 seconds is 1 day.

default-lease-time 86400;

# This should be the maximum length in seconds that will be assigned

# to a lease. max-lease-time 86400;

#minimum lease time of 10 minutes min-lease-time 600;

#You can declare a class of clients and then do address allocation

#based on that. The example below shows a case where all clients

#in a certain class get addresses in the range 192.168.0.100 to 192.168.0.149,

#and all other clients get addresses in the range 192.168.0.150 to

#192.168.0.199.

class "SpectraLinkPhones" {

match if substring (option vendor-class-identifier, 0, 11) = "SpectraLink";

}

# subnet definition also sets netmask option 1 subnet 192.168.0.0 netmask 255.255.255.0 {

# DHCP lease pool for Polycom SpectraLink phones pool {

allow members of "SpectraLinkPhones"; range 192.168.0.100 192.168.0.149;

#define the siaddr / next server field as the alternative TFTP server address next-server 192.168.0.1;

#define the NTP server option 42

option ntp-servers 192.168.0.1;

#define the primary TFTP server address option 66 option tftp-server-name "192.168.0.1";

#define the SVP server address option 151 if using SVP QoS option svp-server 192.168.0.5; # option 151

#define the OAI server address option 152

option oai-server 192.168.0.6; # option 152

}

# DHCP lease pool for other devices pool {

deny members of "SpectraLinkPhones"; range 192.168.0.150 192.168.0.199; next-server 192.168.0.1;

option tftp-server-name "192.168.0.1";

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3

System Configuration

Each handset may be configured for site-specific requirements by opening the Admin menu and selecting options or entering specific information. Any settings entered in the Admin menu must conform to system settings. Only the handset being configured is affected by the Admin menu settings.

The wireless telephone user may select several usability options from the Standby menu, described below in the User-defined Preferences section. This information is also provided in the end-user manual.

The SpectraLink Handset Administration Tool is a software utility that enables rapid configuration of handsets by utilizing the USB port on the Dual Charger. See the Handset Administration Tool (HAT) document for specific instructions. Please see your service representative or contact Polycom customer service for more information about this time-saving tool.

When WPA2 Enterprise security is used, PAC files for EAP-FAST can be provisioned wirelessly or by using the HAT. For PEAP, the HAT must be used to enroll certificates. See section WPA2 Enterprise PEAP Certification Enrollment and EAP-FAST Manual PAC Provisioning at the end of this chapter for details.

Other settings that must be configured include, but are not limited to, WLAN QoS, DSCP tagging, DHCP and regulatory domain information. If these are not selected by the administrator the handset will use the default settings.

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Configuration Flow Chart

(Each step is explained in the following pages)

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System Configuration

Configure Call Server

See the documentation which accompanies your call server. Review the proxy information in this document for configuration requirements. You will also need to configure an extension and related information for each handset to be deployed.

Configure Access Points

See the documentation which accompanies your access point. It is absolutely required that WMM be enabled on the access point. Polycom VIEW certified access points are listed in the Polycom VIEW Certified Products Guide. Configuration Guides for each certified product can be found on the Polycom website. See the Related Documents section at the beginning of this document for link information.

Configure SIP Handset Files

In order for the handset to function in the SIP environment, it downloads two files from the root directory of the SIP TFTP server during startup. The first file contains generic system information and is downloaded by every handset during the power-up sequence. A second file, unique for each handset, is then downloaded. It contains specific information for each handset such as username, password, and line appearances. Both of these files must be written specifically for the facility where the handsets will operate.

Sample files populated with default parameters are provided with the software downloaded from the website. We recommend using these sample files as a starting point and adjusting them according to your system requirements.

SIP TFTP Server Configuration Files

The two file types, generic and specific, are identical in format. Any or all of the configuration information can be contained in either file. Any information in the specific file that conflicts with the information in the generic file will take precedence over that in the generic file.

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SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Authentication information will be accepted from both files. For ease of administration, it is recommended both file types be utilized.

Guidelines

•The files are in plain text, US-ASCII. The general form of the configuration file data is “parameter = value.”

•The generic filename must be SIP_allusers.cfg.

•Each specific filename must have the form of SIP_username.cfg where [username] is as assigned to each individual user by the system administrator. See Chapter 5 Configure Each SpectraLink 8020/8030 Wireless Telephone, section The Admin Menu, subsection SIP Registration.

•Username parameters are: alphanumeric, no spaces, no punctuation, case is ignored, 1-16 characters.

•Generic file information should contain proxy server information and other SIP system data.

•Specific file information should contain data specific to each user such as authentication credentials and line appearance data.

•Some parameter lines accept more than one value, separated by a colon or semicolon character as defined below.

•Any line that begins with a pound sign (#) is ignored.

•In general, space characters are ignored. Space characters may be included in string values by replacing the space with “%20” or by enclosing the string in quotes (″).

•If necessary, other special characters may be included by using a hexadecimal representation: (%hh) where hh is the representation of the character.

•Lines may appear in any order although maintenance may be simplified by preserving the order in the supplied example file.

Program each of the files according to the following instructions.

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