Quick Tips for Polycom HDX Systems
Get onscreen help, system status, or call
statistics
Power the system on or off
Place a Video Call
Entering a Name or Number
1. Select Place a Call from the Home screen, or just
start entering the number on the remote control.
2. Enter the ISDN number, IP or SIP address, or
H.323 name. Include the dots in an IP address. To
enter text, press Keyboard.
Store or delete camera presets
Change the display layout
Select a far-site camera or video source
Pan/tilt the camera; navigate through
menus
Adjust the speaker volume
Select a near-site camera or video
source
Go back to the previous screen
Place or answer a call
Display the onscreen keyboard
Display a menu of optional features
Enter a dot, colon, or asterisk
View remote control operations
Select a camera or other video
source
Start and stop sending content
Select the highlighted item
Zoom the camera in or out
Mute your microphone
Return to the Home screen
Go to the directory
End a call
Delete letters or numbers
Enter letters or numbers; move the
camera to a stored preset
3. Press Call on the remote control.
Using the Directory
1. Press Directory on the remote control.
2. Highlight the contact you want to call. You can
navigate to the contact or use the Search field.
3. Press Call on the remote control.
Using Favorites or Recent Calls
On the Favorites or Recent Calls screen, select the
contact or press the reference number that appears
next to the contact.
Using Speed Dial
To call a speed dial contact from the Home screen,
highlight it and press Call on the remote control.
Using the Calendar
If your system is configured to use the calendaring
service, you can place calls from the Calendar screen.
1. Select Calendar from the Home screen.
2. Select the Join Now button if it appears when you
highlight the meeting.
Control a programmed recording
device
For more information about setting up and using the system, refer to the Support pages at www.polycom.com.
Answer a Call
Press Call or select Yes using the remote control.
End a Call
1. Press Hang Up on the remote control.
2. If prompted, confirm that you want to hang up.
Place a Multipoint Call
• Place a call, then press Call on the remote
control to place a call to the next site. Repeat until
all sites are connected.
• Highlight a group in the directory, and press
Call on the remote control.
• Call one or more sites, and then ask those sites to
call additional sites.
Adjust the Volume
Press Volume on the remote control.
Mute Your Microphone
Press Mute on the remote control or on the
table microphone.
Power the System On and Off
• To power on the system, press the Power
button on the remote control or on the fron t of th e
system.
• To power off the system, press and hold the
Power button on the remote control or on the front
of the system for 2 seconds. Wait 15seconds
before you unplug the power cord.
Quick Tips for
Polycom HDX Systems
Add a Contact to the Directory
From the Favorites or Directory screen, select
Options > Add a Contact.
Add to the Favorites List
• From the Favorites or Directory screen, select
Options > Add a Contact.
• From the Recent Calls screen or the Global
Directory group in the directory, highlight a site
and select Options > Add to Favorites.
Select or Adjust a Camera
1. If you are in a call, press Near or
Far to select either near-site or far-site
control.
2. Press Camera on the remote control, then
select the camera or video source you want to
use.
3. Press the arrow buttons on the remote control to
pan or tilt the camera.
4. Press Zoom to zoom out or in.
Tips and Tricks
• Make sure you know the name or number of the
site you want to call.
• Connect and test any additional equipment before
the meeting.
• Avoid wearing bright colors, all-light or all-dark
clothing, or “busy” patterns. Light pastels and
muted colors look the best on the screen.
• Adjust your camera so that the far site can see you.
Fill the screen with people rather than with the
table, chairs, walls, lights, or floor.
• Adjust your microphone so that the far site can
hear you. Mute the microphone before moving it so
that the far site doesn't hear you moving it.
• Make sure that you can see and hear the far-site
participants.
• Introduce all participants when the meeting starts.
• Speak in your normal voice without shouting. Use
natural gestures when you speak.
• Don’t tap on the microphone or rustle papers near
the microphone. In a multipoint call, mute your
microphone when you are not speaking.
www.polycom.com | 3725-23981-002/A | April 2010
Copyright © 2010 Polycom, Inc. Polycom and the Polycom logo
are registered trademarks and Polycom HDX™ is a trademark
of Polycom, Inc.