Polycom SOUNDSTATION IP 7000 User Manual

Polycom® SoundStation®
IP 7000 Phone Connected
to a Polycom HDX™
System in Unsupported
VoIP Environments

Quick User Guide

USING YOUR PHONE
BASIC PHONE FEATURES
CUSTOMIZING YOUR PHONE

For detailed information, see the User

Guide for the Polycom SoundS tation IP 7 000
Phone Connected to a Polycom HDX
System in Unsupported VoIP Environments

at www.polycom.com/voicedocumentation

and the user guide for your Polycom HDX
system at www.polycom.com/

videodocumentation.

© 2009, Polycom, Inc. All rights reserved.

®

, the Polycom “Triangles” logo and the names and marks

POLYCOM
associated with Polycom’s products are trademarks and/or service marks
of Polycom, Inc. and are registered and/or common law marks in the
United States and various other countries. All other trademarks are
property of their respective owners. No portion hereof may be
reproduced or transmitted in any form or by any means, for any purpose
other than the recipient’s personal use, without the express written
permission of Polycom.

USING YOUR PHONE

Using the Keys on Your Phone

For many phone functions, you need to
press a soft key, scroll key, or the
Select key.

The following figure shows the location of
the soft keys, scroll keys, and the
Select key on your phone console.

•Using Soft Keys:
Press a soft key to access a function
that displays directly above the

soft key.

• Using Scroll keys:
Press the Up scroll key to scroll
through lists and to view speed dial

information.
Press the Right scroll key to view the

Placed Calls list.
Press the Down scroll key to scroll

through lists and to view the Missed
Calls list.
Press the Left scroll key to view the
Received Calls list.

• Using the Select key:
To select an item in a list, scroll to the

item, and then press .

BASIC PHONE FEATURES

Placing Calls

To place a call:

1. Press .
The message “Video or Phone Call?”

displays.

2. To place a video call, press the
Video soft key. To place an audio-only
call, press the Phone soft key.

3. Enter the number you want to call.

4. Press or the Dial soft key.

Answering Calls

To answer a call:
>>Press the Answer soft key. (If you

already have a call, press the
Down scroll key to select the new call,
and then press the Answer soft key.)

If you answer a call when you already
have a call, a conference is automatically
created (if your Polycom HDX system is
set up to handle conference calls).

Ending Calls

To end a call:

>>Press or the End Call soft key.

Muting the Microphones

You can mute the microphone on your
phone as well as all the microphones
connected to your phone and Polycom
HDX system. You can mute the
microphones during a call, or when you
don’t have a call. When you mute the
microphones during a call, you can hear
all other parties, but the other parties
cannot hear you.

To mute the microphones:
>>Press on the phone keypad.

To turn off Mute, press (on the
phone keypad) again.

Redialing Numbers

To redial the last number you dialed:
>>Press .

Rejecting Calls

You can ignore an incoming call (if your
system is set up to not automatically
answer calls).

To reject a call:
>>Press the Reject soft key. (If you

already have a call, press the
Down scroll key to select the incoming
call, and then press the Reject soft
key.)

Speed Dialing

To quickly dial a contact:

1. Press the Up scroll key.

2. From the Speed Dial Info screen, scroll
to the person you want to call.

3. Press or the Dial soft key.

To add or update a speed dial number
for a contact, update the contact’s
Speed Dial Index field in the Contact
Directory. See Updating Contact

Directory.

Setting Up Conference Calls

(Your Polycom HDX system may not be set up
to handle conference calls. For more
information, see your system administrator.)

The number of audio-only and video calls
you can include in a conference call
depends on how your system is set up. To
find out the exact number, see your
system administrator.

Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported VoIP Environments Quick User Guide. 1725-40118-001 Rev. B / September, 2009 Edition

To set up a conference call:

1. Call the first site. See Placing Calls.

2. Place a call to the second site:
a. To place a video call, press the

Add Video soft key. To place an
audio-only call, press the
Add Phone soft key.

b. Call the second site. See Placing

Calls.

The conference is automatically created.
(For certain audio-only calls, you have to
press the Add Phone soft key again.)

To add video sites, press the Add Video
soft key, and then place a call to the site.
When the site answers, the people join
the conference.

To add audio-only sites, press the Add
Phone soft key, and then place a call to
the site. When the site answers, the
people join the conference. (For certain
audio-only calls, you have to press the
Add Phone soft key again.)

Ending Conferences

You can end your conference call
participation, but keep the other
participants connected.

To end a conference call:
>>From the Active:Conference screen,

press the End Call soft key.

Managing Conferences

(You cannot manage certa i n audio-only
conferences.)

During a conference call, you can remove
or view information about a conference
call participant.

To manage a conference:

1. From the Active:Conference screen,
press the Manage soft key.

2. From the Manage Conference screen,
you can do the following:

• To return to the Active:Conference

screen, press the Back soft key.

• To remove a conference call
participant, scroll to the participant
you want to remove, and then press
the End Call soft key.

• T o view additional information about
a conference call participant, scroll
to the participant, and then press
the Info soft key.

Using Call Lists

Your phone maintains lists of missed,
received, and placed calls.

To view and use a call list:

1. Press the Left, Right, or Down scroll
key to view the Received, Placed, or
Missed Calls list.

2. Scroll to a call. You can do the
following:

• To place a call, press the

Dial soft key.

• To change the phone number

before dialing, press the
Edit soft key.

• To remove the call from the list,

press the Clear soft key.

• To store the caller in your

Contact Directory, press the
Save soft key.

• To view information about the call,

press the Info soft key.

CUSTOMIZING YOUR PHONE

Updating Contact Directory

(The directories on your phone and on the
Polycom HDX system are not integrated.)

To add or edit a contact:

1. Press , and then select
Features > Contact Directory.

2. To add a contact, press the Add soft
key. To edit a contact, scroll to the
contact, and then press the Edit soft
key.

3. Add or edit the contact information.
The only required field is the Contact
field (the contact’s phone number).

4. Press the Save soft key.

You can also add contacts to your
Contact Directory from call lists. See

Using Call Lists.

Searching for Contacts

You can search for contacts in your local
Contact Directory.

To search for a contact:

1. Press , and then select
Features > Contact Directory.

2. Press the Search soft key. Then, enter
the first few characters of the contact’s
first or last name, and then press the

Search soft key again.

Adjusting Speaker and Ringer Volume

All audio-only calls use your phone’s
speaker. Any video calls (or conference
calls that include at least one video site)
use the speaker connected to the
Polycom HDX system. You use your
phone’s volume keys to adjust the volume
of both audio-only and video calls.

To adjust the speaker volume:
>>During a call, press or .
To adjust the ringer volume:

>>When your phone is idle, press

or .

Updating Ring Tones

You can change the ring tone on your
phone. You can also set distinctive ring
tones for contacts in your local
Contact Directory.

To change the incoming ring tone:

1. Press , and then select
Settings > Basic > Ring Type.

2. Scroll to the ring type you want. To
hear the ring type before you select it,
press the Play soft key. To select the
ring type, press the Select soft key.

To set a ring tone for a contact:

(Your company’s settings may override this
feature. For more information, see your system
administrator.)

1. Press , and then select
Features > Contact Directory.

2. Scroll to the contact.

3. Press the Edit soft key, and then scroll
to Ring Type.

4. Enter a number that corresponds to
one of the ring types available.
(T o exit the screen and find the number
associated with a ring type, press

twice, and then select

Settings > Basic > Ring Type.)

5. Press the Save soft key.

Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported VoIP Environments Quick User Guide. 1725-40118-001 Rev. B / September, 2009 Edition