USER GUIDE / ADMINISTRAT O R G U I D E
SoundStation2™
User Guide and
Administrator Guide
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, the following safety precautions should
always be followed to reduce the risk of fire, electric shock, and injury to people.
• Read and understand all instructions.
• Follow all warnings and instructions marked
on the equipment.
• Installation must be performed in accordance
with all national wiring rules.
• The outlet to which this equipment is connected must be installed near the equipment,
and must always be readily accessible.
• This equipment can be hazardous if immersed in water. To avoid the possibility of
electrical shock, do not use this equipment
while you are in the bathtub or shower, or
when you are wet. If you accidentally drop
the equipment into water, do not retrieve
it until you have first unplugged all cords.
Do not reconnect this equipment until it has
dried thoroughly.
• Avoid using this equipment during electrical
storms in your immediate area. There is a
remote risk of electric shock from lightning.
Urgent calls should be brief. Even though
protective measures may have been installed
to limit electrical surges from entering your
home or business, absolute protection from
lightning is impossible.
• If you suspect a natural gas leak, report it
immediately, but use a telephone away from
the area in question. The SoundStation2™’s
electrical contacts could generate a tiny
spark. While unlikely, it is possible that this
spark could ignite heavy concentrations of
gas.
• Never push objects of any kind into the
SoundStation2™ through housing slots as
they may touch hazardous voltage points or
short out parts that could result in a risk of
electric shock. Never spill liquid of any kind
on the telephone. If liquid is spilled, contact
service personnel.
• To reduce the risk of electric shock, do not
disassemble SoundStation2™. Opening or
removing covers may expose you to hazardous voltages. Using incorrectly reassembled
equipment can cause electric shock. If
your telephone equipment does not work
properly, refer to the section describing how
to connect service. The support telephone
number can be found on the back cover of
this booklet.
• Never install telephone wiring during a
lightning storm.
• Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
• Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected from the network interface.
• Always use caution when installing or
modifying telephone lines.
SAVE THESE INSTRUCTIONS
Table of Contents
Thank You ............................................. 5
Overview ..............................................
Parts List ...............................................
5
6
Setting up SoundStation2™ ...................... 7
Features ................................................ 8
LED Indicators ......................................................................................... 8
Buttons ..................................................................................................8
Understanding the Display ....................................................................... 8
Using SoundStation2™ ............................ 9
Placing a Call ..........................................................................................9
Answering a Call ..................................................................................... 9
Answering a Second Call ..........................................................................9
Ending a Call ........................................................................................... 9
Call Hold ............................................................................................... 10
Call Mute .............................................................................................. 10
Call Timer ............................................................................................. 10
Redial ...................................................................................................10
Ringer Volume Adjustment ..................................................................... 11
Dial Tone Adjustment .............................................................................11
Speaker Volume Adjustment ..................................................................11
Display Contrast ...................................................................................11
Ring Type .............................................................................................12
Back Light ............................................................................................. 12
Language ..............................................................................................13
Mobile Phone Mode ............................................................................... 14
Conferencing - using the button .....................................................14
Adding a call ......................................................................................... 15
Bridge Soft Key ..................................................................................... 15
Phone Book ..........................................................................................16
View System Information ...................................................................... 18
Auxiliary Audio Port .............................................................................. 19
Troubleshooting ................................... 20
No Dial Tone .........................................................................................20
Does Not Ring ....................................................................................... 20
Flickering LCD .......................................................................................20
Keypad Input Doesn’t Register ...............................................................20
Muffled or “in a well” Reception ...........................................................20
Short Silences, Echoes, or Clipped Speech ................................................ 21
Physical Damage ................................................................................... 21
Table of Contents
For Best Performance ............................................................................ 21
LCD Messages ....................................................................................... 22
Administrative Setup - Overview ............ 24
Passcode ..............................................................................................25
Location Information .............................................................................. 26
Phone System ....................................................................................... 28
Diagnostics .......................................... 29
Mic (Microphone) Test ...........................................................................29
Console SPKR (Speaker) Test .................................................................29
Restore Defaults ................................................................................... 30
Specifications and Warranty Information .. 31
Limited Warranty and Limitation of Liability ............................................ 32
FCC Rules .............................................................................................34
Canadian Department of Communications Notice ...................................... 34
US Telephone Company Requirements ..................................................... 34
Ring Equivalency Number (REN) ............................................................. 35
Automatic Dialing ..................................................................................35
Telephone Company Connector ................................................................ 35
Canadian Telephone Company Requirements ............................................ 35
Exhibit J - Customer Information ............................................................ 36
CE Mark R & TTE Directive (EU Only) ......................................................37
Other Important Notices ........................................................................ 38
Appendix A: Caller ID ............................................................................ 39
Thank You
Thank you for choosing the Polycom
SoundStation2™. In this User Guide,
you will find everything you need to
quickly set up your new conference
telephone. Be sure to verify with your
System Administrator that your network is prepared for configuring your
SoundStation2™ telephone. Lastly,
it is important that you read the Parts
List, and the Safety Notices section in
this guide before you begin using the
SoundStation2™.
Overview
SoundStation2™ is a perfect entry level conference telephone for your business,
suitable for use in small to medium-sized conference rooms and offices.
SoundStation2™ features:
Acoustic Clarity Technology
Polycom’s legendary technology that
automatically allows people on both
sides of the call to speak at the same
time.
Enhanced User Interface
A backlit LCD display and 3 soft
keys make the phone very easy to
use. Caller related information such
as CallerID is easy to read and the
built-in phonebook and speed dial list
can hold up to 25 entries.
Enhanced Connectivity Options
Simply connect a pair of extension
microphones to the telephone to
extend the microphone pickup range.
Even enhance the audio performance
of your mobile phone and/or include
others on your calls. By connecting
the conference phone to your mobile
phone, SoundStation2™ becomes
the speaker and microphone for your
mobile phone.
Multi-language Support
Set the phone up to display the language that you are most comfortable
with. Choose from English, French,
German, Italian, Norwegian, Spanish,
and Brazilian Portuguese.
SoundStation2™ User Guide - 5
Parts List
The following items are included
in your SoundStation2™ package.
Check this list before installation to
ensure that you have received each
item.
SoundStation2™ Console
Interface Module
If you are missing any items, please
contact your SoundStation2™ reseller.
Console Cable
Telephone Cable
Documentation/CD
Extension microphones
(Sold as an accessory.)
SoundStation2™ User Guide - 6
Setting up SoundStation2™
READY
REDIAL
PH BOOKSP DIAL
5551212
: Connection to telephone line.
: Connection to SoundStation2™ console.
Ready State
SoundStation2™ will display a Ready
message upon power up.
The Ready message is also shown
after a call is completed and the phone
is available for the next call.
SoundStation2™ User Guide - 7
READY
REDIAL
PH BOOKSP DIAL
5551212
Features
LED Indicators
The LEDs located on the top of
your SoundStation2™ indicate
the current status of your conference phone:
Green - your call is in progress.
Blinking green - a call is incoming.
Red - your call is muted.
Blinking Red - your call is on hold.
Buttons
Menu
Displays a menu
of settings and
options.
Exit
Exits from current screen
to previous menu.
Soft Keys
The screen will display
labels for these keys, to
identify their context-sensitive functions.
Phone
Answers incoming calls,
dials a call, ends a call,
and provides dial tone.
Conference
Call, join, or delete additional
call participants during a conference call.
Understanding the Display
Scroll
Navigate up or down
through displayed lists.
Select
Choose a menu item.
Volume
Use these to adjust the
volume of the handset,
headset, speaker, and ringer.
Mute
Toggle on or off during a conversation.
Dial Pad
These 12 keys provide the 10 digits, the 26
alphabetic characters, and special characters
available in context sensitive applications.
Information Area
This Phone’s Number
Soft Key Functions
The screen will display labels for these
SoundStation2™ User Guide - 8
keys, to identify their context-sensitive
functions.
Using SoundStation2™
OR
SEND
00:05:23
REDIAL
PH BOOKSP DIAL
5551212
CALL ENDED
Placing a Call
SoundStation2™ allows you to place a call over an analog line. Several methods are available to initiate a call.
Direct Dial
1. To obtain dial tone, press the
key.
2. Dial the desired number.
► To cancel the call, press the
key.
Answering a Call
Press the key or any number key
to answer an incoming call. Pressing
the button will override all other
telephone activity.
blink green when the phone rings.
The three LEDs will
Indirect Dial
1. From the Ready screen, dial the
desired number.
2. Press the
key or the SEND
soft key to make the call.
► If you make a mistake entering
the telephone number, press the
<DEL soft key.
► Press the CANCEL soft key to
cancel the call.
Answering a Second Call
If you are on a call when another call is
received, you will hear a Call Waiting
tone.
► Press the Conference button
to answer the incoming call.
This first call will be automatically placed on hold.
Ending a Call
To end a call, press the
key.
SoundStation2™ User Guide - 9
► Switch back and forth between
calls using the conference button .
Call Hold
00:01:15
HOLD
5551212
15555552222
RESUME
5551212
HOLD
00:01:15
HOLD
5551212
15555552222
HOLD
5551212
MUTE
00:01:15
HOLD
5551212
15555552222
READY
REDIAL
PH BOOKSP DIAL
5551212
►To place a call on hold, press the
HOLD soft key. The LEDs on the
top of your SoundStation2™ will
blink red.
►To resume a call, press the RESUME
soft key.
Call Mute
► To mute a call, press the mute
button . The LEDs on the
top of your SoundStation2™ will
glow red when your call is muted.
► To release mute, press the mute
button again.
Call Timer
Call progress on an active call is monitored through a local call timer. This is
visible within the active call window on
the display.
Redial
SoundStation2™ stores the number that
was last dialed. This number can be
recalled using the REDIAL soft key.
► Press the REDIAL soft key. The last
number called will be displayed
and dialed.
OR
► Press the key and then the
REDIAL soft key. The last num-
ber called will be displayed and
dialed.
SoundStation2™ User Guide - 10
Ringer Volume Adjustment
SETTINGS
PHONE BOOK
THIS PHONE
BRIDGE SETUP
CONTRAST
SAVE
+-
When the SoundStation2™ is in Ready
state or on hook, press the Volume buttons to adjust the ringer volume.
Dial Tone and Volume Adjustment
When the SoundStation2™ is off hook,
press the Volume buttons to adjust the
dial tone volume.
Speaker Volume Adjustment
During an active call, press the Volume
buttons to adjust the speaker volume.
Display Contrast
1. Press the Menu button and
choose Settings.
2. Cycle through the options using
the Scrolling buttons and choose
Contrast, and then press the
Select button.
3. Press the Scrolling buttons or
the + and - soft keys to adjust the
display contrast.
4. Press the SAVE soft key or the Select button to apply the selected
contrast setting.
► Press the Exit button to cancel
this change.
SoundStation2™ User Guide - 11
Ring Type
SETTINGS
PHONE BOOK
THIS PHONE
BRIDGE SETUP
RINGER TYPE
Classic
SAVE
SETTINGS
PHONE BOOK
THIS PHONE
BRIDGE SETUP
BACKLIGHT
LANGUAGE
RINGER TYPE
SETTINGS
BACKLIGHT
On
OFF
ON
SAVE
1. Press the Menu button and
choose Settings.
2. Cycle through the options using
the Scrolling buttons and choose
Ringer Type, and then press the
Select button.
3. Sample the ring types by pressing the Scrolling buttons or the
<— and —> soft keys.
4. Press the SAVE soft key or Select
button to apply the selected
ringer setting.
Back Light
The SoundStation2™’s display lights
up when any button on the keypad is
pressed, or on an incoming call.
To turn the back light on or off:
1. Press the Menu button and choose
Settings.
2. Cycle through the options using
the Scrolling buttons and choose
Back Light, and then press the
Select button.
► The current status of the back
light will be displayed.
3. Press the ON or OFF soft key or
cycle through OFF and ON by
pressing the Scrolling buttons.
4. Press the SAVE soft key or Select
button to apply the selected backlight setting or the Exit button to
cancel this change.
► Press the Exit button to cancel
this change.
SoundStation2™ User Guide - 12
Language
SETTINGS
PHONE BOOK
THIS PHONE
BRIDGE SETUP
BACKLIGHT
LANGUAGE
RINGER TYPE
SETTINGS
SoundStation2™ allows you to select your preferred language for the phone to use when displaying
information.
To change the language setting:
1. Press the Menu button and choose
Settings.
2. Cycle through the options using
the Scrolling buttons and choose
Language, and then press the
Select button.
3. Cycle through the available languages by pressing the Scrolling
buttons or the <— and —> soft
keys.
4. Press the SAVE soft key or Select
button to apply the selected language setting or the Exit button to
cancel this change.
SoundStation2™ User Guide - 13
Mobile Phone Mode
This feature allows you to take advantage of the SoundStation2™’s speaker
and microphones. For example, if you
were in a call on your mobile phone, you
could connect your mobile phone to the
SoundStation2™ and use its speaker and
microphones to continue your conversation and include everyone in the room in
the conversation.
This feature also enables you to conduct
conference calls in areas where no analog
telephone connection is available.
► Use the provided mobile
phone connector cable to connect your mobile phone to the
SoundStation2™’s mobile phone
input/output jack.
► The connector and the mobile
phone cable will plug into a
standard 2.5mm headset jack. A
headset adaptor may be necessary
to adapt your mobile phone to this
connector.
► No calls can be made via
SoundStation2™ while a mobile phone
is connected to the SoundStation2™.
► The Phone Book can be viewed during a call with a mobile phone. Calls
may not be placed via the Phone Book
while connected.
► A mobile phone cannot join a call
in progress on SoundStation2™.
► Aux Out will be inactive during a
call with a mobile phone.
►Some mobile phones may not be
detected until a call is initiated by the
mobile phone after it is connected to
the SoundStation2™.
►Be certain to drop the call at the
mobile phone before disconnecting the
cable from the SoundStation2™.
Conferencing - using the button
If your telephone system supports multiparty call conferencing, then you can
establish multi-party calls with your
SoundStation2™.
►Check with your System Admin-
istrator to determine the number
of parties that can be conferenced
together.
SoundStation2™ User Guide - 14
►Your System Administrator may
need to activate multi-party
conferencing features or provide
you with instructions specific to
your telephone system.
Adding a call
SETTINGS
PHONE BOOK
THIS PHONE
BRIDGE SETUP
ENTER PHONE NUMBER
EDIT SOFT KEY
BRIDGE SETUP
1. While on an active call, press the
Conference button . The first
call is automatically placed on
hold.
2. Dial the number you wish to call.
You may use the Redial or Direct
Dial method.
3. Press the Conference button
or JOIN soft key to join the second
call. To drop the second call,
press the Conf key again.
Bridge Soft Key
You may program the telephone number of
your preferred audio conferencing bridge or
service into the SoundStation2™ so that it
is immediately available.
Programming the Bridge number
1. Press the Menu button, choose
Bridge Setup using the Scrolling
buttons, and press the Select button.
2. Choose Enter Phone Number and
press the Select button and then enter the bridge number using the dial
pad. Enter any necessary prefix
such as 9 and/or 1.
► If you make a mistake entering the
number, use the <DEL soft key to
correct the error.
3. Press the
soft key
procedure.
SAVE soft key or CANCEL
if you wish to cancel the
OR
1. Press the HOLD soft key to place
the first call on hold.
2. Press the Conference button
and enter the number you wish to
call. You may use the Redial or
Direct Dial method.
The SPEED DIAL soft key will not
display when the bridge number
is configured.
SoundStation2™ User Guide - 15
Editing the Bridge soft key
SETTINGS
PHONE BOOK
THIS PHONE
BRIDGE SETUP
READY
REDIAL
PH BOOKSP DIAL
5551212
READY
REDIAL
PH BOOKBRIDGE
5551212
1. Press the Menu button, choose
Bridge Setup using the Scrolling
buttons, and press the Select button.
2. Choose Edit Soft Key, press
the Select button and enter the
new soft key label using the dial
pad. The first six characters will
display.
► If you make a mistake entering
the soft key label, use the <DEL
soft key to correct the error.
3. Press the
soft key
SAVE soft key or CANCEL
if you wish to cancel the
procedure.
Placing a call using the Bridge soft key
1. Press the
BRIDGE soft key.
2. The programmed number is
automatically dialed and a call is
placed to your preferred bridge
vendor.
Phone Book
You can use the Phone Book to store a
local directory of 25 contacts. You can
add, edit, delete, dial, or search any
contact in this list using just a few key
strokes.
Selecting the PH BOOK soft key displays
the Phone Book list sorted by names.
This list may be sorted by Name,
Company, or Speed Dial.
SoundStation2™ User Guide - 16
CANCEL
SPACE<DEL
Name:
PH#:
CO:
Charles_
CANCEL
Name:
PH#:
CO:
_
Quick selection in a list:
Dennis Gray
Derek Brown
Donald Wilson
SORT
NEW
DIAL
Earl Edwards
Elizabeth Grason
Elliot Ray
SORT
NEW
DIAL
Felix Mason
Fiona Ferguson
Frank James
SORT
NEW
DIAL
02 Chris R
03 Matt Smithe
04 Andrew Adams
SORT
NEW
DIAL
23 George William
24 Harold Smit
h
25 Jim Shoe
SORT
NEW
DIAL
SAVE
SPACE<DEL
Name:
PH#:
CO:
Charles White
5555559876
OK
BACK
Charles White
Speed Dial #:24
Name or Company list: Press a numeric key
that corresponds with the letter that
the name or company name begins
with. For example, pressing 3 repeatedly will provide you with names that
begin with D, E, F, and 3.
Adding an entry
Speed Dial list: Press a numeric key to
select the corresponding entry. For
example, pressing 2 would select entry
02, and pressing 23 would select entry
23.
1. Press the PH BOOK soft key and
then the NEW soft key.
2. Enter information in the Name,
Ph# (telephone number including any prefixes, such as 9 and/or
1), and Co (company) field using
the alphanumeric keys on the
dial pad. You can move between
fields using the Scrolling buttons.
3. Press the SAVE soft key. You can
accept the next available speed
dial number assigned to your
new entry or you can choose
your own speed dial number by
using the Scrolling buttons or the
dial pad.
4. Press the OK soft key to save
or the BACK soft key to edit the
phone book entry.
SoundStation2™ User Guide - 17
Editing an entry
DIAL
REMOVE
CHANGE
23 Charles White
5555559876
DIAL
REMOVE
CHANGE
23 Charles White
5555559876
OK
CANCEL
23 Charles White
REMOVE FROM PH BOOK?
1. Choose the entry you wish to edit
and press the Select button.
2. Press the CHANGE soft key. Using
the Scrolling button, select the
field you wish to edit.
3. Using the alphanumeric keys on
the dial pad, make changes.
4. Press the SAVE soft key. You can
accept the current speed dial
number assigned to the entry or
you can choose another speed dial
number by using the Scrolling
buttons or the dial pad.
5. Press the OK soft key to save or
the BACK soft key to edit the phone
book entry.
Deleting an entry
1. Choose the entry you wish to delete and press the Select button.
2. Press the REMOVE soft key. Press
the OK soft key to remove or
the CANCEL soft key to leave the
menu without removing.
View System Information
This feature displays the following information about
the SoundStation2™: Location and Number and System
Information.
Location and Number
1. Press the Menu button and
choose This Phone.
2. Cycle through the options using
the Scrolling buttons and choose
Location and Number, and then
press the Select button.
System Information
1. Press the Menu button and
choose This Phone.
2. Cycle through the options using
the Scrolling buttons and choose
System Information, and then
press the Select button.
SoundStation2™ User Guide - 18
Auxiliary Audio Port
Audio cable
(RCA cable)
SoundStation2™ offers an auxiliary audio port that allows for external devices to connect to the conference
phone.
A typical example is to record conference call audio by
connecting an external recording device.
1. Connect an external recording
device, such as a cassette tape recorder, via the auxiliary jack on the
interface module. The auxiliary
jack is marked .
2. Press the Menu button and choose
Settings.
3. Choose Aux Audio and press the
Select button. Cycle through the
options using the Scrolling button.
Press the SAVE soft key or Select
button to save the setting
The setting for auxiliary audio needs to
match the kind of device that is being
connected to the phone.
► Wireless Mic = audio will be re-
ceived from a wireless microphone
device.
► Record Out = all audio will be sent
to an audio recording device.
► Ext Speaker = audio will be sent to
a connected external speaker.
SoundStation2™ User Guide - 19
Troubleshooting
No Dial Tone
The telephone cable must be plugged into an analog
telephone jack. If the dial tone is not heard, verify the
following:
► Check that the console is opera-
tional.
Does Not Ring
► Check that the telephone cable
from the interface module is
connected to an analog telephone
(POTS) line.
Check that the ringer is not turned off.
See “Ring Type”, page 12.
► If the volume is turned all the
way down, increase the volume
with the Volume buttons.
Flickering LCD
If your screen appears to flicker, it
may be because you are using a certain type of florescent lighting in your
Keypad Input Doesn’t Register
This could happen if you enter information too quickly. Press the alphanu-
building. Move the SoundStation2™
away from the lights or replace the
florescent bulbs.
Some buttons may not be recognized
if you press them too quickly.
meric buttons slowly.
Muffled or “in a well” Reception
This is caused by highly reverberant rooms and people
speaking too far from the microphone.
Speak closer to the console so that the
microphones pick up your speech more
► Add more sound absorbency to
the room.
accurately.
SoundStation2™ User Guide - 20
Short Silences, Echoes, or Clipped Speech
► Do not move the
SoundStation2™ console while
it is in use.
► Keep your hands away from the
console during calls.
► To avoid excessive noise around
SoundStation2™, keep papers,
cups, and other noise-producers
away from the console.
speak in turn for a few moments
to enable SoundStation2™ to
adapt to its environment.
► The other parties may be using
non-Polycom equipment which
may cause audio performance
issues.
► Try calling again; a different line
may provide a better connection.
► At the beginning of each call,
let someone at each location
Physical Damage
► If physical damage is severe
enough that the internal parts
become visible, disconnect the
SoundStation2™ immediately.
► Do not reconnect to the tele-
phone network until the
SoundStation2™ has been
repaired.
For Best Performance
Your SoundStation2™ performs optimally when you follow these guidelines:
► Position the SoundStation2™ in
the center of the conference table
or desk.
► The SoundStation2™ works best
in a 10’ x 20’ room.
► Do not move the
SoundStation2™ during a call.
► Do not shuffle papers near the
SoundStation2™.
►Position extended microphones
7’ from the SoundStation2™
console.
► Speak at a normal conversa-
tion level, and direct your voice
towards the SoundStation2™, or
towards the extended microphone.
► Unplug all cords before cleaning
the SoundStation2™. Do not use
liquid cleaners or aerosol cleaners. Use a damp, soft cloth for
cleaning.
SoundStation2™ User Guide - 21
LCD Messages
The following messages are displayed on the LCD.
LCD Message What it means: What you will see:
Ready
Call Ended
Mobile Phone In
Enter Number
Phone is in idle state and ready to make calls. Idle screen.
The call has been dropped. “Call Ended” with elapsed time
indicated.
A mobile phone is plugged in to the mobile phone
jack OR a mobile phone call has been initiated.
Enter the number you wish to dial. Digits of the number you are dialing.
“Mobile Phone In”
SoundStation2™ User Guide - 22
Administrator Guide
SoundStation2™ Administrator Guide - 23
Administrative Setup - Overview
The Administrative Setup menu consists of the following options. The Admin
istrative Setup menu can be passcode protected by setting an optional passcode.
Subsequent access to this menu will require passcode entry.
Location:
1 Location Name Enter a name for the SoundStation2™’s location,
such as “Conference Room B”.
2 This Phone # Enter the SoundStation2™’s telephone number.
Phone System:
1 Caller ID Configure Caller ID.
2 Flash Timing Set the flash delay to 75, 100, 300, or 600 millisec-
onds.
Passcode:
1 Set an optional passcode. (Default: no passcode is set.)
Diagnostics:
1 Mic Test View the sample level received by each microphone.
2 Console Speaker
Test
3 Restore Defaults Reset all custom settings and data entries. Restores
Select acoustic test signals to drive through the
SoundStation2™’s speakers.
original default settings.
-
SoundStation2™ Administrator Guide - 24
ENTER CURRENT
Passcode:_
CANCEL
<DEL
ENTER
Passcode:_
CANCEL
<DEL
ENTER
INCORRECT PASSCODE
Passcode
LOCATION
PHONE SYSTE
M
PASSCODE
ADMIN SETUP
PASSCODE
NOT ASSIGNED
ASSIGN
ENTER NEW
Passcode:_
CANCEL
<DEL
SAV
E
PASSCODE
ASSIGNED
CHANGE
REMOV
E
When you select Passcode from the Admin Setup menu,
the screen will display whether or not a passcode is currently assigned.
Assign a passcode:
1. Press the Menu button, choose
Admin Setup using the Scrolling
buttons, and press the Select button. Choose Passcode using the
Scrolling buttons, and press the
Select button.
2. Press the ASSIGN soft key and enter
a three-digit password. If you
make an error, press the <DEL soft
key to erase the error.
3. Press the SAVE soft key. You may
press the CANCEL soft key or the
Exit button if you choose not to
save the passcode.
►Record the passcode. If the passcode is forgotten,
contact Polycom Support at www.polycom.com/support
and click on “How to Contact Support and Service” for
your local support contact information.
Remove a passcode:
Removing the passcode removes the requirement for an
access passcode for the Admin Setup menu.
1. From the Admin Setup menu,
choose Passcode using the Scrolling buttons and press the Select
button.
2. Press the REMOVE soft key, enter
the current passcode, and press the
ENTER soft key. If you decide not
to remove the password, press the
CANCEL soft key or the Exit button.
►If you enter an incorrect pass-
word, you will be notified to try
again.
►If you make an error, press the
<DEL soft key to erase the error.
SoundStation2™ Administrator Guide - 25
ENTER NEW
Passcode:_
CANCEL
<DEL
SAV
E
ENTER CURRENT
Passcode:_
CANCEL
<DEL
ENTE
R
Change the passcode:
PASSCODE
ASSIGNED
CHANGE
REMOVE
LOCATION NAME
THIS PHONE #
LOCATION
1. From the Admin Setup menu,
choose Passcode using the Scrolling buttons and press the Select
button.
2. Press the CHANGE soft key, enter
the current passcode, and press the
ENTER soft key. If you decide not
to change the password, press the
CANCEL soft key or the Exit button.
►If you enter an incorrect pass-
word, you will be notified to try
again.
►If you make an error, press the
<DEL soft key to erase the error.
3. You will be prompted to enter a
new passcode. Enter a new passcode and press the SAVE soft key.
You may press the CANCEL soft key
or the Exit button if you choose not
to save the passcode.
► Record the passcode. If the passcode is forgotten,
contact Polycom Support at www.polycom.com/
support and click on “How to Contact Support and
Service” for your local support contact information.
Location Information
You can assign a location, such as “Conference Room B” and
the telephone number associated with your SoundStation2™.
Assigning a location name:
1. Press the Menu button, choose
Admin Setup and press the
Select button, enter passcode (if
required) and press the ENTER soft
key. Choose Location using the
Scrolling buttons, and press the
Select button.
SoundStation2™ Administrator Guide - 26
2. Choose Location Name using the
LOCATION NAME
Conference Room B
SAVE
SPACE<DEL
LOCATION NAME
THIS PHONE #
LOCATION
THIS PHONE#
5554321
<DEL
SAV
E
Scrolling buttons, and press the
Select button. Enter a location
name using the dial pad. This
name will be displayed when
“Location Name and Number”
submenu of “This Phone” menu is
selected from the main menu.
►If you make an error, press the
<DEL soft key to erase the error.
3. Press the SAVE soft key or the
Select button to save your entry.
You may press the Exit button to
cancel your entry.
Assigning a telephone number:
1. Press the Menu button, choose
Admin Setup and press the Select
button, enter passcode (if required)
and press the ENTER soft key.
Choose Location using the Scrolling buttons, and press the Select
button.
2. Choose This Phone # using the
Scrolling buttons, and press
the Select button. Enter the
SoundStation2™’s telephone number.
►If you make an error, press the
<DEL soft key to erase the error.
3. Press the SAVE soft key or the Select button to save your entry. You
may press the Exit button to cancel
your entry.
SoundStation2™ Administrator Guide - 27
Phone System
LOCATION
PHONE SYSTE
M
PASSCODE
ADMIN SETUP
FLASH TIMING
500 mS
SAVE
LOCATION
PHONE SYSTE
M
PASSCODE
ADMIN SETUP
CALLERID
Bellcore
SAVE
Caller ID*
You can configure Caller ID according to the specifications and standards that pertain to the phone line you
are connecting to. Standards may differ from country
to country. Please refer to Appendix A for additional
information.
1. Press the Menu button, choose
Admin Setup and press the Select
button, enter passcode (if required)
and press the ENTER soft key.
Choose Phone System using the
Scrolling buttons, and press the
Select button.
2. Choose CallerID from the available options and press the Select
button.
3. Use the <- and -> soft keys to step
through the available Caller ID
options.
4. Press the SAVE soft key or the
Select button to save your entry.
You may press the Exit button to
cancel your entry.
*Caller ID is a subscription
service. Check with your local
telephone service provider to determine if this service is available
in your area.
Flash Timing
You can adjust the timing of the Flash delay to 75, 100,
300, or 600 milliseconds.
1. Press the Menu button, choose
Admin Setup and press the Select
button, enter the passcode (if
required) and press the ENTER soft
key. Choose Flash Timing using
the scrolling buttons, and press the
Select button.
2. Choose Flash Timing from the
available options and press the
Select button.
3. Use the <- and -> soft keys to step
through the available Flash Timing
options.
SoundStation2™ Administrator Guide - 28
4. Press the SAVE soft key to save
changes. You may press the
Exit button to cancel your
selection.
MIC 1
MIC 3MIC 2
Diagnostics
MIC 3 LEVEL METER
CANCEL
Mic (Microphone) Test
You may test the SoundStation2™’s
microphones to ensure that they are
working optimally.
1. Press the Menu button, choose
Admin Setup and press the
Select button, enter passcode (if
required) and press the ENTER soft
key. Choose Diagnostics using
the Scrolling buttons, and press
the Select button.
2. Choose Mic Test using the
Scrolling buttons, and press the
Select button. The microphones
are numbered according to the
diagram.
If a testing microphone’s meter indicates
that it is receiving an atypically low or
high sample, despite appropriately controlled input, contact Polycom Technical
Support.
3. Choose any microphone using
the Scrolling buttons, and press
the Select button.
►The testing microphone’s LED
will glow red.
►The testing microphone will
begin sampling at a 1 Hertz rate,
50% duty cycle.
►The display will show a meter
that modulates according to the
relative sample received by the
testing microphone.
Console SPKR (Speaker) Test
You can select an acoustic test signal to drive through
the SoundStation2™’s speaker for speaker testing and to
sample the room acoustics.
1. Press the Menu button, choose
Admin Setup and press the
Select button, enter passcode (if
required) and press the ENTER soft
key. Choose Diagnostics using
the Scrolling buttons, and press
the Select button.
2. Choose Console Speaker Test
using the Scrolling buttons, and
press the Select button. Choose
the desired signal using the
Scrolling buttons
SoundStation2™ Administrator Guide - 29
►Sine Sweep is a test signal
consisting of a 100 Hertz to
3,500 Hertz sine wave whose
frequency is swept according to
a linear progression of frequency as a function of time, or
(t)=A*sin(kt).
►One kiloHertz Tone is a con-
stant tone generated at exactly
1,000 Hertz.
►White Noise is a signal
whose energy is distributed
uniformly among all frequencies within a band of interest,
which for the SoundStation2™
is approximately from 300 to
3,400 Hertz.
3. Press the Select button to activate the signal.
Restore Defaults
Restoring the defaults will irretrievably remove all
settings and data that have been entered since the
SoundStation2™ was first installed.
1. Press the Menu button, choose
Admin Setup and press the
Select button, enter passcode (if
required) and press the ENTER
soft key. Choose Diagnostics
using the Scrolling buttons, and
press the Select button.
2. Choose Restore Defaults using
the Scrolling buttons, and press
the Select button. Press the OK
soft key if you wish to restore
defaults or the CANCEL soft key
or the Exit button to return to the
Diagnostics submenu.
►Phone Book entries and Speed
Dial numbers are not lost when
restoring all defaults.
SoundStation2™ Administrator Guide - 30
Specifications and
Warranty Information
Limited Warranty and Limitation of Liability
Limited Warranty
Polycom warrants to the end user (“Customer”) that this product will be free from
defects in workmanship and materials,
under normal use and service, for one year
from the date of purchase from Polycom or
its authorized reseller.
Polycom’s sole obligation under this
express warranty shall be, at Polycom’s
option and expense, to repair the defec
tive product or part, deliver to Customer
an equivalent product or part to replace
the defective item, or if neither of the two
foregoing options is reasonably available,
Polycom may, in its sole discretion, refund
to Customer the purchase price paid for
the defective product. All products that
are replaced will become the property of
Polycom. Replacement products or parts
may be new or reconditioned. Polycom
warrants any replaced or repaired product
or part for ninety (90) days from shipment,
or the remainder of the initial warranty
period, whichever is longer.
Products returned to Polycom must be
sent prepaid and packaged appropriately
for safe shipment, and it is recommended
that they be insured or sent by a method
that provides for tracking of the package.
Responsibility for loss or damage does not
transfer to Polycom until the returned item
is received by Polycom. The repaired or
replaced item will be shipped to Customer,
at Polycom’s expense, not later than thirty
(30) days after Polycom receives the
defective product, and Polycom will retain
risk of loss or damage until the item is
delivered to Customer.
LIMITATION OF LIABILITY. TO THE
FULL EXTENT ALLOWED BY LAW,
POLYCOM EXCLUDES FOR ITSELF
AND ITS SUPPLIERS ANY LIABILITY,
WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE),
FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR
LOSS OF REVENUE OR PROFITS,
LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE,
USE, PERFORMANCE, FAILURE, OR
INTERRUPTION OF ITS PRODUCTS,
EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE
PAID, AT POLYCOM’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR
DAMAGES WILL NOT BE AFFECTED
IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL
PURPOSE.
OF ITS ESSENTIAL
Exclusions
Polycom will not be liable under this
limited warranty if its testing and
examination disclose that the alleged
defect or malfunction in the product
does not exist or results from:
►Failure to follow Polycom’s installation, operation, or maintenance
instructions;
►Unauthorized product modification
or alteration;
SoundStation2™ Administrator Guide - 32
►Unauthorized use of common carrier communication services accessed
through the product;
►Abuse, misuse, negligent acts or
omissions of Customer and persons
under Customer’s control; or
►Acts of third parties, acts of God,
accident, fire, lightning, power surges
or outages, or other hazards.
WARRANTY EXCLUSIVE. IF
A POLYCOM PRODUCT DOES
NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR,
REPLACEMENT, OR REFUND OF
THE PURCHASE PRICES PAID,
AT POLYCOM’S OPTION. TO
THE FULL EXTENT ALLOWED
BY LAW, THE FOREGOING
WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER
IN FACT OR BY OPERATION OF
Service Agreements
If you purchased your product from a
Polycom Authorized Reseller, contact
the Authorized Reseller for information about service agreements applicable to your product. For technical
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT,
ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION
WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS
PRODUCTS.
assistance or information on service
programs, please visit Polycom’s website at www.polycom.com and select
the Support menu.
Disclaimer
Some countries, states, or provinces do
not allow the exclusion or limitation of
implied warranties or the limitation of
incidental or consequential damages
for certain products supplied to consumers, or the limitation of liability
for personal injury, so the above limitations and exclusions may be limited
Governing Laws
This Limited Warranty and Limitation
of Liability shall be governed by the
laws of the State of California, USA,
and by the laws of the United States,
excluding their conflicts of laws principles. The United Nations Conven-
SoundStation2™ Administrator Guide - 33
in their application to you. When the
implied warranties are not allowed to
be excluded in their entirety, they will
be limited to the duration of the applicable written warranty. This warranty
gives you specific legal rights which
may very depending on local law.
tion on Contracts for the International
Sale of Goods is hereby excluded in
its entirety from application to this
Limited Warranty and Limitation of
Liability.
FCC Rules
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any inter
ference received, including interfer
ence that may cause undesired
operation.
NOTE: This equipment has been tested
and found to comply with the limits for
a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is
no guarantee that interference will not
Canadian Department of Communications Notice
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
-
▼ Reorient or relocate the receiving
antenna.
▼ Increase the separation between the
equipment and receiver.
▼ Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
▼ Consult the dealer or an experienced
radio/TV technician for help.
In accordance with part 15 of the FCC
rules, the user is cautioned that any
changes or modifications not expressly
approved by Polycom Inc. could void the
user’s authority to operate the equipment.
This Class [B] digital apparatus complies
with Canadian ICES-003.
Cet appareil numérique de la classe [B]
est conforme à la norme N M B-003 du
Canada.
US Telephone Company Requirements
This equipment complies with part 68
of the FCC Rules. Please refer to the
labeling on equipment for the following
information:
▼ Registration Number
▼ Ringer Equivalence
▼ Grantee’s Name
▼ Model Number
▼ Serial Number and/or Date of Manu-
facture
▼ Country of Origin
If requested this information must be
provided to the telephone company
SoundStation2™ Administrator Guide - 34
Notes:
▼ This registered equipment may not be
used with party lines or coin lines.
▼ If trouble is experienced, the cus-
tomer shall disconnect the registered
equipment from the telephone line to
determine if the registered equip
ment is malfunctioning and that if the
registered equipment is malfunction
ing, the use of such equipment shall
be discontinued until the problem has
been corrected.
▼ If, in the unlikely event that this
equipment causes harm to the net-
work, the telephone company will
-
-
notify you in advance that temporary
discontinuance of service may be required. However if advance notice is
not practical, the telephone company
will notify you as soon as possible.
Also, you will be advised of your
right to file a complaint with the FCC
if you believe it necessary.
▼ The telephone company may make
Ring Equivalency Number (REN)
changes to its facilities, equipment,
operations or procedures that could
affect the operation of the equipment.
If this happens, the telephone compa-
ny will provide advance notice so you
can make the necessary modifications
to maintain uninterrupted service.
The REN is used to determine the quantity
of devices that may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices
not ringing in response to an incoming
call. Typically the sum of RENs should
not exceed five (5.0). To be certain of the
number of devices that may be connected
to a line (as determined by the total RENs)
contact the local telephone company.
Automatic Dialing
WHEN PROGRAMMING EMERGENCY
NUMBERS AND/OR MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1. Remain on the line and briefly
explain to the dispatcher the reason
for the call.
2. Perform such activities in the offpeak hours, such as early morning
or late evening.
Telephone Company Connector
A FCC compliant telephone cord and
modular plug is provided with this
equipment. This equipment is designed
to be connected to the telephone network
or premises wiring using a compatible
modular jack that is Part 68 complaint.
See the rest of these installation
instructions for details.
Canadian Telephone Company Requirements
“NOTICE: The Industry Canada label
identifies certified equipment. This
certification means that the equipment
meets telecommunications protective,
operational and safety requirements as
prescribed in the appropriate Terminal
Equipment Technical Requirements
document(s). The Department does not
guarantee the equipment will operate to the
user’s satisfaction.
Before installing this equipment, users
should ensure that it is permissible to be
connected to the facilities of the local
telecommunications company. The
equipment must also be installed using
an acceptable method of connection. The
customer should be aware that compliance
with the above conditions may not
prevent degradation of service in some
situations. Repairs to certified equipment
should be coordinated by a representative
designated by the supplier. Any repairs
or alterations made by the user to this
equipment, or equipment malfunctions,
may give the telecommunications company
cause to request the user to disconnect the
equipment.
Users should ensure for their own
SoundStation2™ Administrator Guide - 35
protection that the electrical ground
connections of the power utility, telephone
lines and internal metallic water pipe
system, if present, are connected together.
This precaution may be particularly
important in rural areas.
Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspection
authority, or electrician, as appropriate.’’
“NOTICE: The Ringer Equivalence
Number (REN) assigned to each relevant
terminal device provides an indication
of the maximum number of terminals
allowed to be connected to a telephone
interface. The termination on an interface
may consist of any combination of devices
subject only to the requirement that the
sum of the Ringer Equivalence Numbers of
all the devices does not exceed 5.’’
The term “IC:” before the certification/
registration number dignifies only that the
Industry Canada technical specifications
were met.
Exhibit J - Customer Information
This equipment complies with Part 68
of the FCC rules and the requirements
adopted by the ACTA. On the exterior
of the cabinet of this equipment is a label
that contains, among other information,
• FCC Registration Number: US: 2HWTF09BSOUNDS2
• Ringer Equivalence Number (REN): 0.9B
• Facility Interface Code (FIC): 02LS2
• Service Order Code (SOC): 6.0Y
• USOC Jack Type:
A FCC compliant telephone cord and modular plug is provided with this equipment.
This equipment is designed to be connected to the telephone network or premises
The REN is used to determine the quantity
of devices that may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices
not ringing in response to an incoming
If this equipment SoundStation2™ causes
harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service
may be required. But if advance notice
RJ11C
a product identifier in the format US:
2HWTF09BSOUNDS2. If requested, this
number must be provided to the telephone
company.
wiring using a compatible modular jack
that is Part 68 compliant. See Installation
Instructions for details.
call. Typically, the sum of RENs should
not exceed five (5.0). To be certain of the
number of devices that may be connected
to a line (as determined by the total RENs)
contact the local telephone company.
isn’t practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right
to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make chang
es to its facilities, equipment, operations or
procedures that could affect the operation
of the equipment. If this happens, the
SoundStation2™ Administrator Guide - 36
telephone company will provide advance
notice so you can make the necessary
modifications to maintain uninterrupted
service.
If trouble is experienced with this equipment SoundStation2™, for repair or warranty information, please contact Polycom
Inc.: 1-888-248-4143; 1-408-474-2067
Option 1; 4750 Willow Road, Pleasanton,
CA 94588-2708, USA; or
http://www.polycom.com. If the equipment is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the
problem is resolved.
Connection to party line service is subject
to state tariffs. (Contact the state public
sion or corporate commission for information.)
utility commission, public service commis-
Portions of the software contained in this product are Copyright © 1995 - 2003, SPIRIT.
CE Mark R & TTE Directive (EU Only)
This SoundStation2™ has been marked
with the CE mark. This mark indicates
compliance with EEC Directives 89/336/
EEC, 73/23/EEC1999/5/EC. A full copy
of the Declaration of Conformity can be
obtained from Polycom Ltd., 270 Bath
Road, Slough, Berkshire, SL1 4DX, UK.
Declaration of Conformity
Hereby, Polycom Ltd. declares that this
SoundStation2™ is in compliance with the
essential requirements and other relevant
provisions of Directive 1999/5/EC.
Konformitetserklæring
Hermed erklærer Polycom Ltd.,
at indeståSoundStation2 er I
overensstemmelse med de grundlæggende
krav og de relevante punkter I direktiv
1999/5/EF.
Konformitätserklärung
Hiermit erklärt Polycom Ltd., dass
SoundStation2 die grundlegenden
Anforderungen und sonstige maßgebliche
Bestimmungen der Richtlinie 1999/5/EG
erfüllt.
Vaatimustenmukaisuusvakuutus
Polycom Ltd. vakuuttaa täten, että
SoundStation2 on direktiivin 1999/5/EC
keskeisten vaatimusten ja sen muiden tätä
koskevien säännösten mukainen.
Déclaration de Conformité
Par la présente, Polycom Ltd, declare
que ce SoundStation2 est conforme aux
conditions essentielles et à toute autre
modalité pertinente de la Directive 1999/
5/CE.
Dichiarazione di Conformità
Con la presente Polycom Ltd. dichiara
che il SoundStation2 soddisfa i requisiti essenziali e le altre disposizioni
pertinenti della directtiva 1999/5/CE.
Verklaring Van Overeenstemming
Hierbij verklaart Polycom Ltd. dat
diens SoundStation2 voldoet aan de
basisvereisten en andere relevante
voorwaarden van EG-rightlijn 1999/5/EG.
Declaração de Conformidade
Attravés da presente, a Polycom Ltd.
declara que este SoundStation2 se encontra
em conformidade com os requisitos
essenciais e outras desposições relevantes
da Directiva 1999/5/CE.
Declaración de Conformidad
Por la presente declaración, Polycom Ltd.
declara que este SoundStation2 cumple
SoundStation2™ Administrator Guide - 37
los requisitos esenciales y otras cláusulas
Serial Number
importantes de la directiva 1999/5/CE.
Överensstämmelseförklaring
Polycom Ltd. förklarar harmed att denna
SoundStation2 överensstämmer med de
väsentliga kraven och övriga relevanta
stadganden i direktiv 1999/5/EG.
Other Important Notices
Mains Powered POTs Voice Telephony Without
Emergency 000 Dialing.
WARNING
This equipment will be inoperable
when main power fails.
VCCI Class B (Japan Only)
RRL Statement (Korea Only)
SoundStation2™ Administrator Guide - 38
Appendix A: Caller ID
SoundStation2™ needs to be config
ured to match the Caller ID standard
that is in use in your country. The following table is a guideline for choosing the correct setting.
-
If you need further information, please
consult with your telephone service
provider.
Country: Caller ID Standard:
USA, Hong Kong, Singapore, Canada Bellcore
Austria, Belgium, France, Germany,
Luxemburg, Norway, Poland, Spain, Czech
Republic, Slovenia, Switzerland, Taiwan,
Turkey, South Africa, Italy
United Kingdom British Telecom
China, Denmark, Finland, Greece,
Netherlands, Portugal, Sweden, Uraguay,
Brazil
ETSI
DTMF
SoundStation2™ Administrator Guide - 39
Technical Support in the United States
Internet http://www.polycom.com/support
Polycom WW Headquarters:
Polycom, Inc. Corporate Headquarters
4750 Willow Road
Pleasanton, CA 94588
Polycom®, SoundStation®, and the Polycom logo design are registered trademarks
of Polycom, Inc. in the U.S. and various countries. ©2004 Polycom, Inc. All Rights Reserved.
1725-16755-001 Rev. B1
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