Polycom RSS 4000 User Manual

Polycom® RSS™ 4000 System Getting Started Guide

6.0.0 | Apr. 2010 | 3725-32871-002/A

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are
trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United
States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.

© 2010 Polycom, Inc. All rights reserved.

Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,
reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the
software contained within its products. The software is protected by United States copyright laws and
international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g.,
a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.

Polycom® RSS™ 4000 Getting Started Guide – Version 6.0

General Safety Precautions

Follow these rules to ensure general safety:

 Keep the area around the Polycom® RSS™ 4000 unit clean, free of clutter and well

ventilated.

 Decide on a suitable location for the equipment rack that will hold the Polycom®

RSS™ 4000 unit and is near a grounded power outlet.

 Use a regulating uninterruptible power supply (UPS) to protect the Polycom®

RSS™ 4000 unit from power surges and voltage spikes, and to keep it operating in

case of a power failure.

Preparations before Configuration

Obtaining the Network Information

Before the initial configuration, get the following information from your network

administrator to configure Polycom® RSS™ 4000 to your local network:

 IP address, subnet mask, and default gateway IP address to be assigned to

Polycom® RSS™ 4000.

 (Optional) DNS server address.
 (Optional) Gatekeeper address, and the H.323 prefix and E.164 number to be

assigned to the Polycom® RSS™ 4000.

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Polycom® RSS™ 4000 Getting Started Guide – Version 6.0

Obtaining the Product Activation Key

Before using Polycom® RSS™ 4000, you need to activate the device.

To obtain the product activation key

1 Enter the following website address in the address bar of the browser:

http://portal.polycom.com, and go to Polycom Resource Center Login page.

2 Enter your Email address and password in the login box, and click Sign In. If you

are a new user, click the Register for An Account link to be registered.

3 After successful login, click Service & Support>License and Product

Activation>Activation/Upgrade in the upper navigation bar on the page.

4 Follow the onscreen instructions. You will need to enter the License Number and

the Serial Number of the device. (You can find the license number and serial

number of the device from the document provided with the Polycom® RSS™ 4000

device.)

5 Click the Submit button, and then record the activation key displayed on the

page.

System Hardware Installation

To unpack the system package:

1 Check the package to ensure its completion.
2 Open the package and check the items included. The following items should be

included:

― One Polycom® RSS™ 4000 server unit
― Two power cables
― Two RJ-45 network cables
― One DB-9 serial port cable
― A CD
― A license and a user registration card

3 Take all items out of the package and check if any of them is in poor condition.

If you find damage, file a claim w i th the del ivery carrier. Po lyco m is not re sp on sible fo r
damage sustained during shipmen t of this product.

To install system hardware

1 Place the Polycom® RSS™ 4000 unit on a stable flat surface in the selected

2