Release Notes
Polycom® RPX™ HD 400 and 200 Series
Version 2.7.1
Polycom announces the general availability release of its Polycom RealPresence Experience™ (RPX)
HD, version 2.7.1. This document provides the latest information about this release.
Topics
Introducing the Polycom RPX HD 2.7.1 Release .................................................................................... 2
What’s New in RPX HD Version 2.7.1?..................................................................................................... 2
Software and Firmware Used in Version 2.7.1 ......................................................................................... 2
Upgrading the Software to Version 2.7.1 .................................................................................................. 3
Configuring the Content Monitors in Your RPX Suit e ............................................................................. 4
Issues Fixed in This Release ...................................................................................................................... 6
Known Issues and Limitations .................................................................................................................... 7
For Users ................................................................................................................................................ 7
For Administrators ................................................................................................................................. 9
Where to Get the Latest Product Information ......................................................................................... 10
Copyright Info r mation
© 2010 Polycom, Inc. All rights reserved.
3725-25796-012/A (December 2010)
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
Trademark Information
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service
marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other
trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipient's personal use, without the express written permission of Polycom.
1
Introducing the Polycom RPX HD 2.7.1 Release
Polycom is pleased to announce the release of the Polycom RPX HD 400 and 200 Series, version 2.7.1.
The Polycom RealPresence Experience High Definition offers unprecedented high-definition video in
a cinematic view, extraordinary StereoSurround™ audio, and high resolution content. This truly
immersive meeting environment provides the ultimate meeting experience for executives in any
organization, linking sites across the globe.
What’s New in RPX HD Version 2.7.1?
RPX HD version 2.7.1 is a maintenance release for RPX HD version 2.7, which provides the following
functionality:
• Optimize bandwidth with H.264 High Profile, a standards-based video compression technology
that delivers full HD quality while lowering your bandwidth requirements by up to 50 percent.
H.264 High Profile is supported only on RPX HD systems with HDX 8000 series codecs.
• Simply and easily view a list of scheduled meetings and join those meetings using the Polycom
Conferencing for Microsoft® Outlook® feature.
Information on the configuration of these and other RPX features is provided in the Polycom
Immersive Telepresence (ITP) Administrator’s Guide.
Software and Firmware Used in Version 2.7.1
RPX HD version 2.7.1 uses the following software and firmware:
• Polycom Telepresence Tool version: 2.7.1.1 (TelepresenceTool_2.7.1.1.msi)
• Crestron software version: 2.7.1-1 (RPX_2.7.1-1.zip)
• Crestron AV2/PRO2 firmware version: 4.001.1012 (Feb 17 2009)
(pro2_av2_cp2_cp2e_rack2_pac2_4.001.1012.zip)
• Crestron Touch Panel firmware version: 3.001.0015 (tps-3000_tps-3000l_tps-3100_tps-4000_tps-
4000l_3.001.0015.zip)
• HDX software version: polycom-hdx-hf-2.6.1.3_00_itp271-5267.pup
• HDX software version without encryption: polycom-hdx-hf-2.6.1.3_00_itp271_ne-5267.pup
• Delta projector firmware version: FD31+SD30
For information on versions of other Polycom products, such as RMX™ and CMA™, that are compatible with
this release, refer to the Polycom Immersive Telepresence (ITP) Deployment Guide.
2
Upgrading the Software to Version 2.7.1
If the software at the RPX HD site is being upgraded to version 2.7.1 from an earlier version, the
installer must follow these configuration procedures:
1. Upgrade the Delta projector firmware.
NOTE If you are upgrading the software to version 2.7.1 and your system
has Delta projectors, you must ensure that the Delta Projector
firmware is at version F D31+SD30. This may require you to upgrade
the projector firmware. The firmware upgrade must be perfor me d
onsite by a trained installer.
2. Upgrade the HDX software.
3. Configure the control system.
4. Install and use the Telepresence Tool.
5. Configure the Immersive Telepresence features.
6. Align and calibrate the projectors (if you upgraded the projector firmware).
7. Configure, align, and match the cameras (if you upgraded the projector firmware).
The steps above are described in the Polycom RealPresence Experience (RPX) HD 400 Series Installation
Guide, Version 2.6 or the Polycom RealPresence Experience (RPX) HD 200 Series Installation Guide, Version
2.6 as well as the Polycom Immersive Telepresence (ITP) Administrator’s Guide.
Important Note: If your RPX HD system was installed after April 30, 2010 and you wish to upgrade
from version 2.6 to version 2.7.1 software, you may need to obtain a new 1080p software license (part
number 5150-26946-001) from Polycom. Please contact Polycom Customer Support at
http://support.polycom.com for more information.
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