Polycom RMX DOC2557C Hardware Manual

Polycom® RMX

®

1500

Hardware Guide

Version

7.0.2

| November 2010 | DOC2557C

Trademark Information

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products are trademarks and/or service marks of Polycom, Inc., and are registered and/or
common-law marks in the United States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending
patent applications held by Polycom, Inc.

© 2010 Polycom, Inc. All rights reserved. 

Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA

No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with
respect to the software contained within its products. The software is protected by United States
copyright laws and international treaty provision. Therefore, you must treat the software like any
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Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc.,
is not responsible for printing or clerical errors. Information in this document is subject to change
without notice.

Polycom RMX 1500 Hardware Guide

i

Table of Contents

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Main Features .......................................................................................... 1-1

RMX 1500 Specifications ....................................................................... 1-2

RMX 1500 System Capacities ................................................................ 1-3

Conferencing Capacities ........................................................ 1-3

Resource Capacities ................................................................ 1-4

Site Requirements ................................................................................... 1-6

Safety Requirements ...................................................................... 1-6

Rack Mount Safety Precautions .................................................... 1-6

Installation Precautions ................................................................. 1-7

Installing the RMX 1500 ................................................................. 1-8

Unpacking the RMX 1500 ...................................................... 1-8

Mounting the RMX 1500 in a Rack ...................................... 1-9

Connecting the RMX 1500 to a Power Source .......................... 1-10

Connecting the RMX 1500 to AC Power ........................... 1-11

Connecting Cables to the RMX 1500 .......................................... 1-12

First-time Power-up ..................................................................... 1-12

RMX 1500 Components ....................................................................... 1-14

RMX 1500 Front Panel ................................................................. 1-14

Opening the RMX 1500 Front Panel .................................. 1-14

Front Panel Components ..................................................... 1-15

RMX 1500 Rear Panel ................................................................... 1-16

RTM IP 1500 .......................................................................... 1-16

RTM ISDN 1500 .................................................................... 1-18

ISDN/PSTN Clock Source .................................................. 1-19

RMX 1500 Power Supply ............................................................. 1-19

Power Supply LEDs ............................................................. 1-19

RMX 1500 LEDs .................................................................................... 1-20

RMX 1500 Front Panel LEDs ....................................................... 1-20

RMX 1500 Rear Panel LEDs ........................................................ 1-21

RTM IP 1500 LEDs ................................................................ 1-21

RTM ISDN 1500 LEDS ......................................................... 1-23

Power Supply LEDs ............................................................. 1-23

Table of Contents

ii

Component Installation & Replacement . . . . . . . . . . . . 2-1

Installing the RTM ISDN 1500 Card ............................................ 2-2

Component Replacement ...................................................................... 2-4

Replacing the RTM ISDN 1500 ..................................................... 2-5

1-1

1

Hardware Description

This Hardware Guide provides information on the RMX 1500 and its
components. This system utilizes a modular platform, whose
components are designed for high performance, capacity and reliance.

Main Features

The Polycom RMX 1500 offers the following features:

•Linux® based

• Chassis based on the ATCA standard

• Support for standard network interfaces (H.323, SIP video, ISDN,
PSTN and LAN)

• New hardware technologies

• Telco grade high availability, on-line upgrading and dynamic
resource allocation

• Easy integration of conference elements into external network
management

• Enhanced Continuous Presence (multi-image video)

• IVR (Interactive Voice Response) module

Chapter 1-Hardware Description

1-2

RMX 1500 Specifications

Table 1-1 Polycom RMX 1500 Specifications

Physical

Height 1U (4.44 cm.)
Width 19” (48.26 cm.)
Depth 23.6” (60 cm.)
Weight

Up to 12 Kg.

Media Protocols

Audio G.711, G. 719, G.722, G.722.1, G.729A, G.723.1,

Siren14, Siren 22.

Video

H.261, H.263, H.264.

Network Interfaces

IP, ISDN, PSTN and LAN

H.323, SIP, ISDN, PSTN and LAN

Power Supply

AC Input/ Range, BTU Voltage range: 100-240 VAC ±10%, 47-63 Hz.

Maximum BTU output: 3400 per hour.

Power Consumption

AC Maximum Power
consumption

350 Watts.

Environment

Operating temperature 0°– 40°C (22°– 104°F).
Storage temperature -40°– 70°C (-40°– 158°F).
Relative humidity 15% - 90% no condensing.
Operating altitude Up to 4,500 m (15,000 ft.).
Operating ESD 4 kV.

Polycom RMX 1500 Hardware Guide

1-3

RMX 1500 System Capacities

Conferencing Capacities

The following table summarizes the different system capacities.

Table 1-2 System Functions and Capacities RMX 1500

System Functions Capacity

Maximum number of Video participants in a conference 90
Maximum number of PSTN participants in a conference 120
Maximum number of VOIP participants in a conference 360
Maximum number of Audio calls per second 5
Maximum number of Video calls per second 2
Maximum number of Conferences 400
Maximum number of Meeting Rooms 1000
Maximum number of Entry Queues 40
Maximum number of Profiles 40
Maximum number of Conference Templates 100
Maximum number of SIP Factories 40
Maximum number of IP Services 1
Maximum number of ISDN Services 2
Maximum number of IVR Services 40
Maximum number of Recording Links 20 (default)
Maximum number of IVR Video Slides 150
Maximum number of Log Files (1Mb max.) 4000
Maximum number of CDR Files 2000
Maximum number of Fault Files 1000
Number of Participant alerts Unlimited

Chapter 1-Hardware Description

1-4

Maximum number of concurrent RMX Web Client
connections to the MCU

20

Maximum number of Users 100
Maximum number Address Book entries 4000
Maximum number of gateway profiles 40
Maximum number of Reservations (Internal Scheduler) 2000

Table 1-2 System Functions and Capacities RMX 1500

System Functions Capacity

Table 1-3 System Resource Capacities per Resolution in CP Mode

Resource Type/Video Resolution Resources with MPMx

CIF H.263 60
CIF 30 H.264 90
CIF 60 H.264 60
SD 30/ 4CIF H.264 60
4CIF H.263 30
720p30/ 4CIF 60/ SD 60 30
1080p30fps/720p60 15 (Symmetric)
VOIP 360
PSTN 120
ISDN 60 (at 128 Kbps) - 4 E1/T1

Polycom RMX 1500 Hardware Guide

1-5

Resource Capacities

Table 1-4 System Video Resource Capacities per Line Rate in VSW Mode

Resource Type/Video Resolution Resources with MPMx

VSW 2Mb 80
VSW 4Mb 40
VSW 6Mb 20

Chapter 1-Hardware Description

1-6

Site Requirements

This section describes the requirements your site must meet for safe
installation and operation of the system.

Safety Requirements

For your protection, please read these safety instructions completely
before operating the equipment.

• Look carefully for potential hazards in your work area: moist floors,
ungrounded power cables, frayed power cords, missing safety
grounds and so forth.

• Locate the main circuit breaker within the room.

• Locate the emergency power OFF switch within the room.

• Never assume that power is disconnected from a circuit.

• Use only the power cord supplied with the system.

• The power cord should only be connected to a power outlet that has a
protective ground contact.

• Ensure that the power cord is easily accessible from the back of the
system at all times.

• Place the equipment in a well-ventilated area where the vents are free
from obstruction.

• Do not place heavy objects directly on top of the RMX 1500 unit.

• Do not use liquids around your equipment.

Rack Mount Safety Precautions

The following precautions should be followed with regards to rack mount
safety:

• Keep the area around the RMX 1500 clean and free of clutter.

• Decide on a suitable location for the equipment rack that will hold the
RMX 1500 unit. It should be situated in a clean, dust-free area that is
well ventilated. Avoid areas where heat, electrical noise and
electromagnetic fields are generated. You will also need it placed
near a grounded power outlet.

• Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on them.

Polycom RMX 1500 Hardware Guide

1-7

• In a single rack installation, stabilizers should be attached to the rack.

• In multiple rack installations, the r

acks should be coupled together.

• Always make sure the rack is stable be

fore extending a component

from the rack.

• You should extend only one component

at a time - extending two or

more simultaneously may cause the rack to become unstable.

• Before you install the rails, determine the placement of each

com

ponent in the rack.

• Install the heaviest components on the bottom of the rack first, and

then

work up.

• Allow the power supply units to cool before

touching them.

• Always keep the rack’s trays and card

’s slots closed when not

servicing, to maintain proper cooling.

Installation Precautions

When handling electronic components, standard anti-static precautions must be
observed:

• Wear a grounding strap

• Handle cards by their edges only and do not touch their components or

connector pins

• Keep components in anti-static bags, when not installed in the RMX1500

The following precautions should be followed with regards to installation
of the RMX 1500:

• Use a regulating uninterruptable power supply (UPS) to protect the

R

MX 1500 from power surges and voltage spikes, to keep your MCU

operating in case of a power failure.

• Place the RMX 1500 on a hard, flat surface such as a desktop or mount

it on

19” rack.

• The airflow of the RMX 1500 is from right to left. Be sure that the

are

as in the left and right side of the system are clear for proper

ventilation.

Sealed System! The RMX 1500 is a sealed system, breaking the seal and
opening the RMX chassis VOIDS the WARRANTY!

Chapter 1-Hardware Description

1-8

Installing the RMX 1500

For detailed instructions, precautions and requirements for installing the RMX
1500 refer to the Polycom RMX 1500 Hardware Guide.

The following procedures have to be performed to install the RMX 1500 in
your site:

• Unpacking the RMX 1500

• Installing the RM

X in a rack or as a standalone

• Connecting the RM

X 1500 to the power source

• Connecting the network (LA

N, IP and ISDN) cables to the RMX.

Unpacking the RMX 1500

To unpack and lift the RMX 1500:

1 When you receive th

e RMX 1500 packing case, inspect the equipment

for damage and verify that the components match the packing slip.

2 Open

the top cover of the packing case.

Two boxes are placed on the top Stratocell®, labelled:

— Installation Accessories. This

kit contains the power cables and a

Disk-on Key (DOK).

— Rack Installation Accessories.

This kit contains the accessories for

the 19”/23” racks as follows:

Write down the RMX’s serial number that is on a sticker on the back of the unit.
It will be needed for product registration later in the process.

Table 1-5 19” & 23” Rack Installation Accessories Package

Item ID Description Quantity

MEC2791A-L0 Chassis runners (60cm in length)

sui

table for installation within 60cm of
inter spaces (front-to-rear stands).
The chassis runners are required
when mounting the RMX 1500 on
19”/23” racks.

2

Polycom RMX 1500 Hardware Guide

1-9

Mounting the RMX 1500 in a Rack

There are two methods for installing the RMX in a 19” or 23” rack:

• Using the chassis runners on

the RMX 1500

— Install the chassis runners provided by Polycom in the rack using

th

e screws supplied by the rack manufacturer; two screws per

chassis runner.

— Mount the RMX 15

00 on top of the chassis runners.

— Fasten the RM

X to the rack with screws through the four holes in

the RMX’s front mounting brackets.

Chassis runners are 60cm (23.62”) in length. If your rack depth is different, a
shelf can be used instead.

Chapter 1-Hardware Description

1-10

• Using a shelf

— Install the shelf supplied by the rack manufacturer, in the rack.
— Mount the RMX

on the shelf.

— Fasten the RM

X to the rack with screws through the four holes in

the RMX’s front mounting brackets.

Connecting the RMX 1500 to a Power Source

The following restrictions apply to the conductors and connectors that
may be used to ground the unit when rack mounted:

• When using bare conductors, they must be coated with an
appropriate antioxidant

compound before crimp connections are
made. Tinned, solder-plated or silver-plated connectors do not have
to be prepared in this manner.

• The same bolt assemblies should not secure multip

le connectors.

• Listed fastening hardware must be compatible with the materials
being

joined and must be preclude loosening, deterioration and

electrochemical corrosion of the hardware and joint materials.

Polycom RMX 1500 Hardware Guide

1-11

Connecting the RMX 1500 to AC Power

• Do not connect the green or green-yellow wire to the system single-point

ground screw.

• Only the AC Power cable supplied by Polycom should be used.

• The size of the protective earthing conductor should be a minimum of

10AWG.

• The outlet intended for connecting the power cord must be protected with

an external overcurrent protection device either in building or in the rack
with the rating not higher than 20Amp.

• Do not use an Extension cord with the cable.

1 Make sure that the power button is switched OFF on the RMX 1500.

ON/OFF

button

USB Slot

2 Insert the power cable into the power connector on the rear panel of

the RMX 1500.

Chapter 1-Hardware Description

1-12

Connecting Cables to the RMX 1500

To connect the cables:

•For the R

TM-IP 1500 module:

— Connect the Media cable to LA

N 2 port.

— Connect the Network cables to the MNG (Signaling) port &

MNGB (Management Network) port.

— (Optional) Connect the Shelf Management cable

to the Shelf port.

•For the R

TM ISDN 1500 module:

— Connect the E1/T1 cables to their PRI (1-4) ports

.

E1/T1 PRI
Connection(s)

Power Cable

LAN 2; media, MNG; signaling,
MNGB; management & Shelf

Figure 1-1 RMX 1500 Rear Panel View with AC Power and Communication

Cables

The LAN 1, LAN3, LAN4 and Modem ports are not be used and the plastic caps
covering those ports should not be removed.

First-time Power-up

1 For first entry installation, you must insert the USB key containing the

modified IP addresses in USB slot on the RMX’s front panel. For more
information see, the RMX 1500/2000/4000 Getting Started Guide,
"Procedur

e 1: First-time Power-up” on page 2-19.

2 Turn ON the

power by pressing on the power switch located on the

front panel of the RMX 1500.

Polycom RMX 1500 Hardware Guide

1-13

The parameters in the lan.cfg file are uploaded from the USB key to
the RMX’s memory and applied during the power-up sequence.

System power-up sequence may take up to five minutes.

During the First-time Power-up the red ERROR LED on the RMX’s
front panel remains ON until both the Management and IP Network
Services have been defined.

When the RMX's configuration is completed (including the

Management and IP Network Services), and if there are no System
Errors, the green READY LED (on the RMX’s front panel) turns ON.

3 Remove the USB key. For more information see, the RMX 1500/2000/

4000 Getting Started Guide,

"Hardware Description", "Procedure 4:

Modifying the Default IP Service and ISDN/PSTN Network Service
Settings” on page 2-22

Chapter 1-Hardware Description

1-14

RMX 1500 Components

On the RMX 1500, components are located on both the front and rear of
the MCU as listed in Table 1-6, "Polycom

RMX 1500 Front Panel

Description". For more information see the descriptions of the "RMX 15

00

Front Panel” on

page 1-14 and "RMX 1500 Rear Panel” on page 1-16.

RMX 1500 Front Panel

The front panel enables access to the RMX 1500 using a USB key,
keyboard, mouse and VGA connection.

Opening the RMX 1500 Front Panel

The RMX 1500 has a front panel which can be opened by pressing on the
location shown in the following illustration:

Polycom RMX 1500 Hardware Guide

1-15

Front Panel Components

VGA Slot

Keyboard Slot

Mouse slot

ON/OFF

button

Front
LEDs

USB Slot

Figure 1-2 RMX 1500 Front Panel

Table 1-6 Polycom RMX 1500 Front Panel Description

SLOT/Button/
LED

Description

USB Slot USB key connection, used for F

irst time configuration.
VGA Slot Monitor connection.
Keyboard Slot Keyboard connection.
Mouse Slot Mouse connection.
ON/OFF Button Turn the RMX ON or OFF.
READY Led Orange - RMX Starting up.

Green - RMX ready/online.
IN USE Led Amber - In use, when a conference is active.
ERROR Led Red - Error.

Chapter 1-Hardware Description

1-16

RMX 1500 Rear Panel

The RMX 1500 rear panel contains the RTM IP 1500 and optionally, the
RTM ISDN 1500. In addition, the rear panel houses the power supply with
fan & AC inlet, and Serial port.

Power Supply

with built in Fan

RTM ISDN 1500

RTM IP 1500

Serial

Slot

RTM IP 1500

This card contains an Ethernet Switch that manages the network of the
system, routes data between the cards and components of the system and
provides connectivity to external IP networks. It controls and monitors
the system fans and regulates power supply.

The RTM IP 1500 connections include:

• 2 signalling & media ports

• 2 ethernet management ports

• Shelf (Manager) port

•Modem

• 1 Serial port

The LAN 1, LAN3, LAN4 and Modem ports are not be used and the plastic caps
covering those ports should not be removed.

LAN 1-2

Ports

Shelf

connection

NA

Serial

Port

Standby button

LAN3, LAN 4 and the Serial

ports are only for debugging and not

for customer use

Modem

Port

Main RS 232

Switch

Signaling & Manage-

ment Ports

Polycom RMX 1500 Hardware Guide

1-17

Figure 1-3 RMX 1500 RTM IP Rear Panel Layout

The following items appear on the RMX 1500 rear panel:

Table 1-7 RMX 1500 Rear Panel - RTM IP 1500 Component Description

Item Description

LAN 1 port Not Available (NA).
LAN 2 port LAN (Media) Connection. 1 Media

IP address is available.
MNG port Signaling connection.
MNGB Management connection for Web Client and RMX

Manager.

LAN 3/4 ports Not Available (NA).

Note: LAN

3/4 are covered with a plastic cap that should

not be removed.

Shelf (Manager)
port

(Optional) Shelf Manager connection.

Modem port Internal IP connection, for debugging purposes only.
Serial (RS 232)

port

For debugging purposes only. Enables print-outs of
various LOGs from RTM IP 1500 and Card Manager.

MAIN/RTM Selection of the connection type for the RS-232 Port.

W

hen the switch is up - the serial port connects to the

MPMx card.
When the switch is down, connects to the RTM IP.

Chapter 1-Hardware Description

1-18

RTM ISDN 1500

The RTM ISDN 1500 connects directly to the built-in MPMx. The RTM
ISDN card routes data between the MPMx card and components of the
system, converts ISDN T1/E1 media to IP packets and provides
connectivity to external ISDN networks.

The RTM ISDN card is installed on the rear

panel of the RMX interfaces

between the RMX unit and the ISDN/PSTN switch.

With the RMX 1500, you can either have a dedicated E1 or T1 Type Network
Service. It is not possible to have a mixed E1 and T1 ISDN Network Service.

The RTM ISDN card contains four connections to which up to four E1 or
T1 PRI lines can be connected as shown in Figure 1-4.

4 E1/T1 connections

Figure 1-4 RMX 1500 RTM ISDN Rear Panel Layout

The RTM ISDN card supports up to 120 audio participants, regardless of
whether the spans are E1 or T1.

Standby button Toggle button. Use this button to either perform

Diag

nostics or Software Recovery on the RMX.
Short press (2 seconds) - MPMx Diagnostics.
Long press - (10 seconds) Media and RTM IP 1500

Sof

tware Recovery.

Table 1-7 RMX 1500 Rear Panel - RTM IP 1500 Component Description

Item Description

Polycom RMX 1500 Hardware Guide

1-19

ISDN/PSTN Clock Source

Each RTM ISDN 1500 has its own primary and secondary clock source.
The first span to synchronize becomes the primary clock source and the
second span to synchronize becomes the secondary clock source. This
clock is used to synchronize ISDN spans only (it is not the system clock).

A single clock source triggers an alarm that can be turned

off by setting

the appropriate flag in the system configuration.

RMX 1500 Power Supply

Subject to availability on the RMX 1500 there are two types of power
supplies (Power-One & Astec), both are identical in their functionality.

Power Supply LEDs

On the RMX 1500 there are three LEDs that indicate the power status.

Table 1-8 Polycom RMX 1500 Power Supply LEDs

Power Supply LED Description
OK DC power indication to internal components of the RMX:

Green - DC Power Good.

(Alarm symbol)

Power supply failure Indication:
Amber - Power Supply Failure.

AC/~ (sym

bol) Main power supply indication (Voltage In):

Green - Voltage Input > 85 VAC.

Chapter 1-Hardware Description

1-20

RMX 1500 LEDs

The RMX includes LEDs located on the front panel and rear panel. In the
front panel, the LEDs reflect the state of the components. The LEDs on the
rear panel indicate the state of the external connections and the status of
the RTM IP card.

RMX 1500 Front Panel LEDs

The following items appear on the RMX 1500 front panel:

Table 1-9 RMX 1500 Front Panel LED’s

Component LED ID LED Color Indication

Front Panel ERROR Red ON - Major system error. In case

of

an active alarm this light is ON ,

and the READY-green is OFF.
OFF - Normal.
Flashes - During system startup.

READY Green ON - CPU card has successfully

compl

eted startup. This light turns
green after completing the entire
system configuration.

OFF - Turns OFF when the
ERROR red LED is activated.

Flashes - During system startup.

IN USE Amber ON - At least one endpoint is

connected to the

system.

Flashes - During system startup.

Polycom RMX 1500 Hardware Guide

1-21

RMX 1500 Rear Panel LEDs

RTM IP 1500 LEDs

The following LEDs appear on the RTM IP 1500:

Table 1-10 RTM IP 1500 LEDs

Component

LED
Name

LED Color Indication

LAN LEDs (1-2) LNK Green ON with an active network

connection, flickers with Packet
activity.

1 Gb Amber ON with a 1Gb online

connection, flickers with Packet
activity.

MNG LED LNK Green ON with an active network

connection, flickers with Packet
activity.

1 Gb Amber ON with a 1Gb online

connection, flickers with Packet
activity.

MNG B LED LNK Green ON with an active network

connection, flickers with Packet
activity.

1 Gb Amber ON with a 1Gb online

connection, flickers with Packet
activity.

Shelf LED LNK Green ON with an active network

connection, flickers with Packet
activity.

100 Amber ON when the active network is

10/100Mb, flickers with Packet
activity.

Chapter 1-Hardware Description

1-22

Modem LNK Green ON with an active network

connection, flickers with activity.

Amber ON when the acti ve ne twork is

1

0/100Mb, flickers with activity.

Additional LEDs
(4)

ERR Red ON - Major error on RTM IP

1500.
Flashes - During system

st

artup.

ACT Red ON - Packet flow to and from

th

e MCU chassis.

Flashes - During system
startup.

STBY Green ON - CPU & System are in a

standby (OFF) mode.

RDY Green ON - RTM IP 1500 has

succ

essfully completed startup.

Flashes - During system
startup.

Table 1-10 RTM IP 1500 LEDs (Continued)

Component

LED
Name

LED Color Indication

Polycom RMX 1500 Hardware Guide

1-23

RTM ISDN 1500 LEDS

The following LEDs appear on the RTM ISDN:

Table 1-11 RTM ISDN 1500 LEDs

Function Name

LED
Name

LED Color Indication

PRI (1-4) LEDs LNK Green ON with an active network

connection, flickers with P

acket

activity.

1 Gb Amber ON when 1Gb connection is

online, flickers with Packet
activity.

Power Supply LEDs

The following items appear on the rear panel power supply:

Table 1-12 Power Supply LED’s

Component LED ID LED Color Indication

Power Statuses OK Green OK.

Alarm Amber PS Fail - Problem with power

supp

ly. This amber LED is driven
by internal circuitry and will
illuminate when a power rail has
failed.

AC Green When the power cable is plugged-

in, the AC LED becomes lit.

Chapter 1-Hardware Description

1-24

2

Component Installation &
Replacement

On the RMX 1500 you can install and replace the RTM ISDN 1500 card.
For more information see, "In

stalling the RTM ISDN 1500 Card” on

page 2-2.

Before installing a parts:

• Make sure you have the correct replacement part on hand.

• Make sure you are using proper ESD equipment, to prevent damage
to the

system.

Warning!

• All maintenance tasks are to be performed by qualified, authorized personnel.

• Use only replacement parts supplied by your dealer.

• Follow all procedures. Do not skip any steps.

Chapter 2- Component Installation & Replacement

2-2

Installing the RTM ISDN 1500 Card

Prior to adding the RTM ISDN 1500 card you must have your ISDN
product license available. For more information see, RMX 1500/2000/
Getting Started Guide, "Procedure 2: Product Registration” on page 2-20.

1 Ensur

e that the power switch on the RMX 1500 is turned OFF (O).

2 Loo

sen the captive screws that fasten the card to the MCU.

3 Slide in t

he RTM ISDN 1500 card.

4 Insert the card into the slot and tighten the captive screws on each

side of the rear panel of the card, securing the RTM ISDN card to
RMX.

Polycom RMX 1500 Hardware Guide

2-3

5 Connect the PRI cables.

4 E1/T1 connections

6 Turn ON the RMX 1500.

7 Login on

to the RMX Web Client.

a U

pdate your license. For more information see, RMX 1500/2000/

Getting Started Guide, Chapter 2, “Procedure 2: Product Registration”
on page 2-20.

b In the ISDN

/PSTN Network Services define a New ISDN Network

Service. For more information see, RMX 1500/2000/4000
Administrator’s Guide, Chapter 13, “Adding/Modifying ISDN/PSTN
Network Services” on page 13-51.

Chapter 2- Component Installation & Replacement

2-4

Component Replacement

The RMX 1500 is designed with ease of maintenance in mind. Most
components are swappable and are accessible directly via the front panel
or the rear panel.

The following component can be r

eplaced when it is faulty:

The RTM-IP 1500 and Power Supply are not field replaceable.

• RTM ISDN 1500, see "Replacing the RTM ISDN 1500” on page 2-5.

Before replacing a part:

• Make sure you have the correct replacement part on hand.

• Make sure you are using proper ESD equipment, to

prevent damage

to the system.

Polycom RMX 1500 Hardware Guide

2-5

Replacing the RTM ISDN 1500

1 Ensure that the power switch on the RMX 1500 is turned OFF (O).

2 Remove

the PRI cables.

3 Loosen

the captive screws that fasten the card to the MCU.

4 Remove the RTM ISDN card and pull the RTM ISDN card out of its

slot in the backplane.

5 C

arefully slide the RTM ISDN card out through the rear panel.

6 Slide in the replacement RTM ISDN card into it’s slot.

7 T

ighten the captive screws on each side of the rear panel of the card,

securing the RTM ISDN card to RMX.

8 Conn

ect the PRI cables.

9 T

urn ON the RMX 1500.