The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or
unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information
contained herein is subject to change without notice and does not represent commitment of any type on the part of
Polycom, Inc. Polycom and Accord are registered trademarks of Polycom, Inc.
While reasonable effort was made to ensure that the information in this document was complete and accurate at the
time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the
information contained in this document may be incorporated into future issues.Portions, aspects and/or features of this
product are protected under United States Patent Law in accordance with the claims of United States Patent No: US 6,300,973;
US 6,496,216; US 6,757,005; US 6,760,750; and US 7,054,620.
PATENT PENDING
Notice
Regulatory Notices
United States Federal Communication
Commission (FCC)
Part 15: Class A Statement. This equipment has
been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC
Rules. Test limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses and can radiate
radio-frequency energy and, if not installed and used
in accordance with the instruction manuals, may
cause harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the
user will be required to correct the interference at his
or her own expense.
Part 68: Network Registration Number. This
equipment is registered with the FCC in accordance
with Part 68 of the FCC Rules. This equipment is
identified by the FCC registration number.
If requested, the FCC registration Number and REN
must be provided to the telephone company.
Any repairs to this equipment must be carried out by
Polycom Inc. or our designated agent. This
stipulation is required by the FCC and applies during
and after the warranty period.
United States Safety Construction Details:
•All connections are indoor only.
•Unit is intended for RESTRICTED ACCESS
LOCATION.
•Unit is to be installed in accordance with the
National Electrical Code.
•The branch circuit overcurrent protection shall
be rated 20 A for the AC system.
•This equipment has a maximum operating
ambient of 40°C, the ambient temperature in
the rack shall not exceed this temperature.
To eliminate the risk of battery explosion, the battery
should not be replaced by an incorrect type.
Dispose of used batteries according to their
instructions.
CE Mark R&TTE Directive
Polycom Inc., declares that the Polycom RMX 2000 is
in conformity with the following relevant harmonized
standards:
EN 60950-1:2001
EN 55022: 1998+A1:2000+A2:2003 class A
EN 300 386 V1.3.3: 2005
Following the provisions of the Council Directive
1999/CE on radio and telecommunication terminal
equipment and the recognition of its conformity.
Canadian Department of Communications
This Class [A] digital apparatus complies with
Canadian ICES-003.
Notice: The Industry Canada label identifies certified
equipment. This certification means that the
equipment meets telecommunication network
protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The
Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be
aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment malfunctions, may give
the telecommunications company causes to request
the user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or
electrician, as appropriate.
Replacing the CPU (CNTL) Module .......................................... 1-16
Replacing a Functional MPM Module ....................................... 1-17
Replacing the Power Supply Drawer ........................................ 1-18
Replacing the Fan Drawer ........................................................... 1-19
Replacing the RTM ISDN Board ................................................ 1-20
Replacing the RTM IP Board ...................................................... 1-21
Polycom RMX 2000 Hardware Guide
i
Table of Contents
ii
Hardware Description
This Hardware Guide provides information on the RMX 2000 and its
components. This system utilizes a modular “universal slot” platform,
whose components are designed for high performance, capacity and
reliance.
Main Features
The Polycom RMX 2000 offers the following features:
•Linux® based
•Chassis based on the ATCA standard
•Support for standard network interfaces (IP, ISDN and LAN) and
large number of ports
•H.323, SIP video & PSTN
•New hardware technologies
•Telco grade high availability, redundancy, on-line upgrading and
dynamic resource allocation
•Easy integration of conference elements into external network
management
•Enhanced Continuous Presence (multi-image video)
•IVR (Interactive Voice Response) module
1
1-1
Chapter 1- Hardware Description
RMX 2000 Specifications
Table 1-1 Polycom RMX 2000 Specifications
Physical
Height3U (13.28 cm.)
Width19” (48.26 cm.)
Depth15.74” (40 cm.)
WeightUp to 16.5 Kg.
Free space above MCU 3” standard installation.
Operating temperature0°– 40°C (22°– 104°F).
Storage temperature-30°– 70°C (40°– 158°F).
Relative humidity15% - 90% no condensing.
Operating altitudeUp to 3,000 m (10,000 ft.).
Operating ESD4 kV.
AC Voltage–up to 7 AMP at 110 VAC, and 4 AMP
220 VAC protected by a 10 Amp circuit breaker.
Site Requirements
This section describes the requirements your site must meet for safe
installation and operation of the system.
Safety Requirements
For your protection, please read these safety instructions completely
before operating the equipment.
•Look carefully for potential hazards in your work area: moist floors,
ungrounded power cables, frayed power cords, missing safety
grounds and so forth.
•Locate the main circuit breaker within the room.
•Locate the emergency power OFF switch within the room.
•Never assume that power is disconnected from a circuit.
•Use only the power cord supplied with the system.
•The power cord should only be connected to a power outlet that has a
protective ground contact.
•Ensure that the power cord is easily accessible from the back of the
system at all times.
•Place the equipment in a well-ventilated area where the vents are free
from obstruction.
•Do not place heavy objects directly on top of the RMX 2000 unit.
•Do not use liquids around your equipment.
Polycom RMX 2000 Hardware Guide
Rack Mount Safety Precautions
The following precautions should be followed with regards to rack mount
safety:
•Keep the area around the RMX 2000 clean and free of clutter.
•Decide on a suitable location for the equipment rack that will hold the
RMX 2000 unit. It should be situated in a clean, dust-free area that is
well ventilated. Avoid areas where heat, electrical noise and
electromagnetic fields are generated. You will also need it placed
near a grounded power outlet.
•Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on them.
1-3
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