Polycom PRS 2000, Recording Studio PRS 2000 Getting Started Manual

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Polycom® Recording Studio™ (PRS) 2000 Appliance Getting Started Guide
1.0 | August 2010 | 3725-78400-002B1
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Trademark Information
Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®, Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™, iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom Converged Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™), Polycom HD Voice™, Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™, RAS™, ReadiConvene™, RMX 2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of Polycom, Inc.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
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Contents
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Contents
About the Polycom PRS 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Polycom Global Services Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Electrostatic Discharge (ESD) and ESD Protection . . . . . . . . . . . . . . 4
Safety Notice and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CE Mark Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Environmental Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Safety Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Started with the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Audio/Video Inputs and Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
VGA (RGB) Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Video Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Audio Monitor/Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Audio Out for Room Sound System . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mouse and Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Phantom Power Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using Video Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Starting the PRS Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
First Windows Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Administrator Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware Configuration Console . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Session Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Polycom PRS 2000 Getting Started Guide
Capturing Your Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Recording Your Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Starting Capture and Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Creating an Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Settings and Mix Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Selected Input Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mix Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Polycom PRS 2000 Hardware Install
This chapter provides safety and setup directions for the Polycom PRS 2000 appliance. This chapter includes the following sections:
About the Polycom PRS 2000
What’s Included
Hardware Specifications
Safety Instructions
Installation Safety Notes
Getting Started with the Appliance
Starting the PRS Appliance
NOTE: Polycom strongly recommends upgrading to the latest version of the PRS 2000 software, as well as other elements of the PRS solution, prior to entering a production environment.
This chapter outlines necessary initial appliance configuration, but further software updates may be needed. Please consult Polycom Global Services for more information.
About the Polycom PRS 2000
The Polycom PRS 2000 (PRS) 2000 is a powerful presentation recording integrated hardware and software appliance that will enhance the effectiveness and reach of any educational, corporate, or public event communication by capturing and streaming real-time rich media presentations with DVD quality video and high fidelity sound.
The PRS appliance is ideal for use by enterprises, educational institutions, government, and training institutions.
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Polycom PRS 2000 Getting Started Guide What’s Included
Organizations can deploy the PRS appliance in meeting and conference rooms or bring it to off-site events to record and stream live and on demand executive briefings, training sessions, product demonstrations, global announcements, marketing communications, and more.
The PRS appliance accepts and synchronizes feeds from any A/V equipment available, including microphones, cameras, VCR/DVD players, document cameras, and other video conferencing equipment.
The appliance can capture a computer screen output as a video stream, allowing the presenter to demonstrate any application on their computer. Unique to the PRS appliance is its ability to perform text recognition on the RGB source for automatic text extraction and slide detection.
Polycom Global Services Telephone
If you have comments or questions about Polycom or if you need technical assistance, contact:
Polycom Global Services in U.S.A. 888-248-4143
What’s Included
Ensure that the PRS shipment contains the following devices, cables and software licenses:
PRS appliance
USB keyboard
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Hardware Specifications Polycom PRS 2000 Hardware Install
USB optical mouse
Microphone
XLR cable (male/female)
Audio adapter cable
VGA cable (DVI-D)
VGA cable (HD15 male/male)
VGA/DVI input cable
A/V input cable
USB to Serial adapter
Serial to VISCA cable
Power supply
AC power cord
S-Video cable
Microsoft Windows Server 2008 software key (see bottom of PRS appliance)
Hardware Specifications
The following hardware specifications apply to the Polycom PRS 2000:
Typ e Specifications
Video Input Analog RGB & DVI up to 1280 x 1024
Video Output DVI-I
Audio Input 1 balanced with Preamplifier and Phantom Power for Microphone
Any combination of 3 of the following inputs:
2 S-Video
4 Composite video via RCA
VGA
HDMI
Note: any two of the above can be used. All three are live.
via XLR connectors
2 Stereo unbalanced via 2 RCA connectors
1 Stereo balanced with attenuator via 2 XLR connectors
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Polycom PRS 2000 Getting Started Guide Safety Instructions
Typ e Specifications
Audio Output 1 Audio Front out jack
1 Audio Rear surround jack
1 Audio Side surround jack
1 Audio Center/bass jack
1 Headphone
Connectivity 2 USB 2.0 ports (front)
8 USB 2.0 ports (back)
Storage 500 GB
Dimensions W x L x H = 8.5 in. x 13.1 in x 8.0 in (215mm x 333mm x 204mm)
Safety Instructions
System Power
When the PRS appliance is turned off by using the power switch, power may still be supplied to the motherboard. To ensure that the appliance is completely shut down, unplug its power cord from its power source.
The PRS appliance ships with all required components installed. There is no need to open the chassis to add or remove components. Please contact Polycom regarding any malfunction or failure of the PRS appliance.
.
CAUTION: To reduce the risk of electric shock, do not open chassis; do not defeat or remove the ground pin of the power cord; connect only to a properly grounded ac power outlet. No user-serviceable parts inside. Refer servicing to qualified service personnel.
Electrostatic Discharge (ESD) and ESD Protection
Static electricity can damage disk drives, boards, and other components. Before connecting or disconnecting any device to the PRS appliance, we recommend you discharge static electricity by first touching a metal part of a grounded PC.
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Installation Safety Notes Polycom PRS 2000 Hardware Install
Safety Notice and Warnings
FCC Notice
This device complies with Subpart B of Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference
that may cause undesired operation.
No Telecommunications Network Voltage (TNV)-connected PCBs shall be installed.
Other Certifications
This class A digital apparatus complies with Canadian ICES-003, Issue 4.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
This device complies with EN 55022 standards.
This device complies with EN 61000-3-2 standards.
This device complies with CISPR 22 Edition 6, as well as AS/NZS CISPR 22.
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Environmental Warning
Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33:
Best Management Practices for Perchlorate Materials. This product/part includes a battery that contains Perchlorate material.
Installation Safety Notes
Do not place the PRS appliance underneath heavy loads or in an unstable
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Power switch
Eject button
Do not press this button unless advised to do so by support.
Front panel ports region
LED status indicator
Polycom PRS 2000 Getting Started Guide Getting Started with the Appliance
Do not expose the PRS appliance to direct sunlight, high humidity or wet conditions.
Do not use or expose the PRS appliance around magnetic fields as magnetic interference may affect the performance of the device.
Do not block the air vents to this device or impede the airflow in any way.
Getting Started with the Appliance
This section guides users through the physical elements of the Polycom PRS 2000 appliance and its inputs, outputs, and accessories.
Front Panel
The front panel contains the following elements:
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SD/MMC/MS/MS
USB port
Mic in
Headphone out
eSATA port
card reader
Power socket
HDMI port
LAN ports
USB ports
eSATA power port
eSATA port
Front
-out port
Line-in port
Side surround port
Surround-back port
Center/bass port
A/V adapter
DVI Output
USB ports
cable
A/V adapter cable
VGA Output
Getting Started with the Appliance Polycom PRS 2000 Hardware Install
Upon pressing the bottom-right of the appliance, the following ports become visible:
Back Panel
The back panel contains the following elements:
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Polycom PRS 2000 Getting Started Guide Getting Started with the Appliance
Audio/Video Inputs and Outputs
The A/V adapter cable is used to connect audio and video input sources to the PRS appliance and audio output from the appliance. Each cable of the A/V adapter is labeled. These labels identify the video and audio sources for proper connection of devices to the appliance.
Connect the A/V adapter cable to the upper slot bracket connector.
VGA (RGB) Input
A cable is used to connect to the VGA output of an additional computer (i.e. presenter's laptop). The splitter cable separates the analog RGB and digital DVI interface signals. This separation improves monitor detection.
Connect the VGA input cable to the lower slot bracket connector.
Video Output
The Polycom PRS 2000 video card includes three outputs: one DVI-I output, one HDMI output, and one VGA output. All of these outputs are live when the appliance is shipped. Any two of the outputs can be used.
NOTE: The PRS appliance uses an nVidia graphics card. When two video output devices are in use, the nVidia graphics card must be set to DualView in order to display the audience view. If it is set to Span, Clone or Single display, the audience view will not be displayed in the second VGA output device.
The PRS application has a mechanism for swapping the assignment of the devices. Using the top menu strip item "View- Swap Screens" can trigger this mechanism. This feature should be used when your operator VGA output device is displaying the audience view and your audience VGA output device is displaying the Operator Interface.
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NOTE: The frame rate of the audience view is 15 fps due to the fact that this is the output of the RGB source that has been processed. A VGA splitter can be used to connect the VGA source to the RGB capture card and to the projector to provide the full frame rate to the audience view.
Audio Monitor/Output
If you want to use headphones, connect them on the front of the PRS appliance.
Audio Out for Room Sound System
The Audio output of the PRS appliance can be used to connect to the room sound system or to a PC speaker set. The A/V adapter cable provides a balanced line-level stereo audio out signal (Audio R Out, Audio L Out) via XLR connectors. Standard adapter/cables can be used to interface to unbalanced line-level Audio input of the room sound system or to a PC speaker set.
Connecting Accessories
The PRS appliance ships with the following accessories:
USB Optical Mouse
USB Keyboard
Audio-Technica Professional Phantom Power Microphone
These devices are shipped in their original packaging, manual and installation instructions. For more information and installation instructions, please follow the original manufacturer documentation.
Mouse and Keyboard
Use the USB ports when connecting the mouse and the keyboard to the PRS appliance.
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Phantom Power Microphone
Use a professional balanced audio cable (XLR male and XLR female) to connect the microphone to the "Audio 1 IN (MIC)" input of the A/V adapter cable. It is not necessary to use the microphone with a battery; the PRS appliance will apply a 48V Phantom Power Supply to the microphone by default.
Camera
Using Video Cameras
The PRS appliance supports connection of multiple S-Video and composite video sources. When connecting a camera to the PRS appliance, s-video is recommended if you have a choice.
When using the S-Video output, connect the camera to the "S-Video 1 IN" or "S-Video 2 IN" input. When using the composite output, connect the camera to one of the four video inputs "Video 3 IN" to "Video 6 IN" of the A/V adapter cable.
Using a PTZ Camera
A PTZ (Pan-Tilt-Zoom) camera is an optional camera accessory for the PRS appliance. It provides S-Video and composite video outputs. We recommend using the S-Video output for best video quality.
When using the S-Video output, connect the camera to the "S-Video 1 IN" or "S-Video 2 IN" input. When using the composite output, connect the camera to one of the video inputs "Video 3 IN" to "Video 6 IN" of the A/V adapter cable.
The PTZ control feature requires an additional cable connection from the camera (VISCA IN) to the serial port (COM1) provided by the USB to serial adapter when connected to the PRS appliance (the drivers for the USB to serial adapter are preinstalled). Up to 3 PTZ cameras can be controlled over a single COM port when using a VISCA daisy chain.
The address of each camera is assigned during the VISCA initialization process. The camera addresses are 1, 2, 3, and so forth in order, starting from the one nearest the PRS COM port. The VISCA address is used during the PRS
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Starting the PRS Appliance Polycom PRS 2000 Hardware Install
installation setup to identify and address each PTZ camera. Further information reading the VISCA protocol and the camera installation can be found in the camera manual.
Starting the PRS Appliance
First Windows Start
After Windows starts, your appliance is ready to be used. We highly recommend, however, that you first do the following:
Install all available Microsoft updates through Windows Updates
Install all available PRS updates.
NOTE: Do not install any hardware updates if Windows prompts you to do so. All required hardware updates and drivers are installed with the PRS updates.
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Administrator Credentials
The administrator credentials are username Administrator, password Polycom123.
NOTE: If you plan to use the PRS appliance in a language other than English, you must change the language in the Windows Control Panel's Regional and Language Options. If you do not, the OCR (Optical Characters Recognition) will be only available for English.
Hardware Configuration Console
The Polycom PRS 2000 includes a tool to assist in the configuration of the hardware controlled by the appliance. To access the Hardware Configuration Console, click the shortcut on the desktop or navigate to Start > Polycom > Hardware Configuration Console.
The following instructions refer only to renaming the inputs as displayed in the Polycom PRS 2000 interface. If you wish to perform more advanced configuration, please review your hardware documentation and consult Polycom Support.
To rename hardware inputs:
1 Launch the Hardware Configuration Console. The console root will
appear.
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2 Click on any given input name on the righthand side. Alternatively,
right-click and select Rename from the menu that appears.
3 After entering your new name, click outside the input name field.
The input should now appear under its new name in the Polycom PRS 2000 interface.
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Polycom PRS 2000 Getting Started Guide Starting the PRS Appliance
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Polycom PRS 2000 Software
This chapter explains the use of the Polycom PRS 2000 software:
Getting Started
Using the Session Properties
Capturing Your Experience
Recording Your Capture
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Getting Started
After the PRS hardware is configured, you can begin creating mixes for your recordings. Launch the PRS Operator Interface by double-clicking the PRS shortcut on your Windows desktop.
Using the Session Properties
The PRS Operator Interface will launch and the Session Properties window will appear. The Session Properties window includes tabs for Metadata, Inputs, and Outputs.
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Polycom PRS 2000 Getting Started Guide Using the Session Properties
Metadata
Metadata is the information about a PRS configuration. It contains information describing a session's Title, Author, Copyright, Rating, Credits, Description and Keywords. Metadata is used to facilitate the understanding, characteristics, and management usage of data.
Inputs
Any audio and video input devices connected to PRS appliance are detected and displayed under the Inputs tab. Some typical inputs include:
Presenter Laptop
Microphone
Pan-Tilt-Zoom (PTZ) Camera
DVD Player
Document Camera
By checking the devices under the Use column, selected devices will appear in the PRS Operator Interface as available inputs that can be captured in a presentation.
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Using the Session Properties Polycom PRS 2000 Software
Examples
In the example below, we have a configuration type : 2 PTZ cameras, a DVD player and a laptop. The PRS Operator Interface (right) displays all four video inputs and both audio inputs.
Outputs
In the example below, the DVD video and DVD audio sources have been removed. The Polycom PRS 2000 Operator Interface (right) no longer displays the DVD video or DVD audio as available inputs.
Under the Outputs tab are the possible output Types. The selected outputs will determine what experiences will be created for the end user when a recording is completed (i.e. experiences for the web, Windows Mobile and iPhone). With the PRS appliance, all output types are created simultaneously and are available immediately after completing a recording.
In the example below, the selected output types are:
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Polycom PRS 2000 Getting Started Guide Capturing Your Experience
•H.264 for an iPhone experience or other experience on any H.264-supported device or player. H.264 output is currently not supported for streaming.
Windows Media for a Windows Mobile experience or Silverlight experience for the web.
Image for screenshot capture for thumbnail generation.
Audience for the viewer experience, typically displayed from a projector.
Capturing Your Experience
After all inputs have been selected and outputs have been created, you can prepare your recording in the PRS Operator Interface.
Starting Capture and Preview
Creating an Output
Follow the steps below to define the different outputs as you wish for them to appear.
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Capturing Your Experience Polycom PRS 2000 Software
1 Drag and Drop the Video Output format you want to create into the
Video Mix window.
2 Drag and Drop the Audio Output format you want to create into the
Audio Mix window. The format slider must be dragged directly to the output slider.
NOTE: You can use the Audio Mix window to mix multiple multiple audio sources (e.g., microphone, iPod, XLR inputs). A use case for this could be to use multiple input tracks for different languages along with the same Windows Media Video file to output files with the same video but different languages.
Use the headphone icon to toggle the audio playback locally.
Use the mute icon to toggle audio for a given input, output, or audio mix.
NOTE: Verify that the mute button is not selected for the audio mix.
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Polycom PRS 2000 Getting Started Guide Capturing Your Experience
3 To move a Video Input into the Video Mix window, click the input and
drag it to the Video Mix window.
To scale an input in the Video Mix, select the video window you wish to scale then use the scroll button of your mouse.
4 Drag and Drop the Audio Input you want to put into the Audio Mix
window.
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Capturing Your Experience Polycom PRS 2000 Software
5 Drag and Drop the Video Mix you want to record in the Video Output
window.
Drag and Drop the Audio Mix you want to put in the Audio output window.
Repeat the steps above for each output type you wish to build to define each experience.
Settings and Mix Templates
Selected Input Settings
To configure your input, you can also use the Selected Input Settings section located beneath the Video Mix. If the section is minimized, click the bar at the bottom of the Video Mix region.
This section allows you to make changes to the inputs':
Size
Position
Transparency
Brightness and Contrast
Border width and colo
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Mouse over each icon to learn its function.
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Capturing Your Experience Polycom PRS 2000 Software
Mix Templates
After a mix is created, it can be saved as a template for future mixes.
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The colors correspond to the various inputs.
Presets
Presets can be made from any mix you define. Multiple combinations of elements including visual layout, audio tracks, volume levels, aspect ratio, PTZ settings, output size and bit rate can be defined.
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Recording Your Capture Polycom PRS 2000 Software
To use a preset:
Drag and Drop the Video and Audio Outputs you want to put into the Preset:
To create a new preset:
1 Click on +PRESET.
2 Enter a name.
3 Enter a description.
Recording Your Capture
After all outputs are defined, you can start a recording:
1 To start a recording, click the Record button.
2 During the recording, the Record button flashes in red.
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Polycom PRS 2000 Getting Started Guide Recording Your Capture
3 To stop your recording, click on the Record button a second time. An
Explorer window will appear. Each output of your recording will be contained in a separate directory.
Each recording is created in a directory named with the recording's date/time stamp. Within this folder are each of the outputs defined in the Session Properties. For example, if a recording session includes an output labeled "Audio Only," a folder named "Audio Only" is created within the date-/time-stamped directory.
Sample contents include:
iPod
Video File (.mpeg4)
Manifest
Image
Images files (.jpeg)
Manifest
Silverlight
Video File (.wmv)
Manifest
Expression Encoder Job (.xej)
Silverlight player
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