Polycom MGC WebCommander User Manual

MGC WebCommander
Web Server Manager
User’s Guide
Ve rsion 9.0
Copyright © 2007 Polycom, Inc. All Rights Res erved
Catalog No. DOC2137C Version 9.0
Notice While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc., can n ot assume responsib ility for any errors. Ch an ges and/or correcti ons to th e information contained in this document may be incorporated into future issues.

Table of Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
MGC Web Server Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
The Network Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
About this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
MGC Web Server Manager Basics . . . . . . . . . . . . . . . . . . . . . 2-1
Starting the MGC Web Server Manager Application . . . . . . . . . . . . . 2-3
The Web Server Manager Toolbar . . . . . . . . . . . . . . . . . . . . . . . 2-6
Upgrading from a Previous Version . . . . . . . . . . . . . . . . . . . . . . 2-7
Displaying the Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Connecting to the MGC Web Server . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Connecting/Disconnecting to/from an MCU . . . . . . . . . . . . . . . . . . 2-13
Connecting to an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
MCU Statuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Disconnecting from an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Setting the Communication Parameters . . . . . . . . . . . . . . . . . . . . . . 2-15
Setting Defau lts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Defining Conference Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Defining Participant Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Defining MGC Manager Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
User Defined Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Managing the Default Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
Defining a Default Set as Global Defaults Set . . . . . . . . . . . . . 3-56
Assigning a Default Set to other Users . . . . . . . . . . . . . . . . . . . 3-57
Designating a Database as the Private or Global Default
Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Default Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Options Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
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Table of Contents
Auto Cascade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Auto Cascading Mechanisms . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Chairperson Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Implementation of Chairperson DTMF features . . . . . . . . . 4-3
Auto Cascading Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Auto Cascade Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Configuring the Cascading Links using the Web Server
Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
MCU Redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Redundancy Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
MCU Redundancy Configuration . . . . . . . . . . . . . . . . . . . . . . . 4-10
MCU Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Defining the Backup Parameters . . . . . . . . . . . . . . . . . . . . . . . 4-12
Automatic Email Language Formatting . . . . . . . . . . . . . . . . . . . . . . 4-14
Configuring the Sender’s & Meeting Organizer’s Default E-mail
Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Application Error Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Administrator Email Notification Settings . . . . . . . . . . . . . . . . . . . . 4-26
Administrator’s Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Defining an MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Viewing the MCUs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Sorting the MCUs List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Defining a New Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Viewing the Labels List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Sorting the Labels List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Defining Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Viewing the Permissions List . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Sorting the Permissions List . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Predefined Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Defining a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Viewing the Users List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Sorting the Users List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Automatically Adding Authenticated Windows Users to the Users
List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
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Manually Adding Windows Users to the Users List . . . . . . . . . 5-32
Assigning Users to Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
Ad Hoc Conferencing and Conference Access Using
WebCommander for Authentication . . . . . . . . . . . . . . . . . . . . . 5-36
Ad Hoc Conferencing using WebCommander Server as the External Database Application for Conferenc e Initiation
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-37
Conference Access Authentication Request using WebCommander as the External Database Application . . . 5-40
Conference Access - Chairperson Password Authentication Request using WebCommander as the External Database
Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42
Defining Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-45
Defining a New Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
Setting the Access Rights to the Group . . . . . . . . . . . . . . . . . . . 5-48
Default Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-50
New Private Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-51
Defining Personal Scheduler Templates . . . . . . . . . . . . . . . . . . . . . . 5-54
Refreshing the Database List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-55
Refreshing the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-56
Appendix A: Using a Web Portal to Link with the
WebCommand e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Embedding the WebCommander in the Web Portal . . . . . . .A-3
Creating the CustomerUser Table . . . . . . . . . . . . . . . . . . . . . A-3
Creating the Links from the Web Portal to the
WebCommander . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Appendix B: Monitoring a Conference in the WebCommander
using a URL or Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Optional Parameter Scenario Description . . . . . . . . . . . . . . .B-1
URL Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
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Table of Contents
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Before You Begin

I
(
)
r

Overview

The MGC Web Server Manager application is the user interface to the MGC Web Server. It allows the user to communicate via the Web Server with the MCUs. It provides dat abase access via the Web pages and manages the Web site that contains the reservation pages.

MGC Web Server Architecture

The MGC Web site is a location on a computer network. It contains reservation information in the form of pages that can be accessed by users logging into the site with browser applications such as Microsoft Internet Explorer or Netscape Communicator.
The Internet client connects to the Web site located on the Internet server and, via the MGC Web Server, gains access to the reservation pages, the database tables, and the MCU that runs the conference.
nternet users
Access the
MGC WebComman der
site via Internet Browser
1
MGC Manage
Application
MGC Manager
Application
MGC Manager
Application
LAN
Hosts the: * MGC Web Server * MGC Web Server Manager application * MGC WebCommander site
Database Server
Internet
Internet Server and
optional
Public Database
MCUs
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Chapter 1 - Before You Begin

The Network Server

The network server contains the following applications:
Database Server (SQL server or the Access application): enables
access to various database tables, such as MCU list, Users list, and Groups
Internet Information Services (IIS) Server: runs the Web pages and
enables users to access these pages via the Internet and make conference reservations
MGC Web Server: communicates with the IIS server, the Database
server, and the MCUs. This is the core of all the data exchange performed in the Web site. Using the MGC Web Server Manager application, users manage the MCUs connected to the Server, add database accesses via the Web pages, and manage the reservation pages.
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MGC Web
Server
Manager
Application
Internet
Information
System
MGC
Web Server
Database
Server
The SQL server and the IIS server can be installed on separate servers, however it is recommended that all three server-applications be installed on the same network computer.
MGC Web Server Manager User’s Guide
From the MG C WebCommander Server Manager the following tasks are performed:
Connect/disconnect MCUs
Define access rights (Permissions) to the various modules of t he MGC
Web Server Manager application
Define Groups to organize the dat ab ase. Users can onl y acc ess Gr oups
to which they are assigned. Reservation and Participant templates are created from within a Group and can be viewed only by Users who have access rights to that Group.
Define the MGC Web Server Manager Users and their access rights
Define the conference, participant and general system default
parameters. Users cannot modify most of these parameters if they do not have the appropriate access rights.
This guide describes the MGC Web Server Manager features.
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Chapter 1 - Before You Begin

About this User’s Guide

The MGC WebCommander Web Server Manager User Guide includes the following topics:
Chapter 1 - Overview
Provides a general description of MGC WebCommander Server Manager, its configuration and its main features.
Chapter 2 - MGC WebCommander Server Manager Basics
Includes information you need to get the MGC WebCommander Server Manager application running and describes the application's main window, menu, toolbar, displaying the database tables, connecting to the MGC Web Server and connecting to MCUs.
Chapter 3 - Setting Defaults
Includes step-by-step instructions for setting up and managing default sets for conference templates, participant templates, User Defined field titles and various system parameters.
Chapter 4 - Options Settings
Information you need to configure the Optional Settings of the Web Server Manager.
Chapter 5 - Administrator’s Tasks
Includes step-by-step instructions for defining new MCUs, Permissions, Groups, Users, Labels and MGC Personal Scheduler templates. These tasks can be performed by users with system administrator permission only.
Appendix A - Using a Web Portal to Link with the
WebCommander
Three WebCommander conferencing features can be accessed from a Web Portal via links that are available in the Web Portal
Appendix B - Monitoring a Conference in the WebCommander
using a URL or Form
You can open a moni tor in g window of a sin gle conference in any Web­based application by adding the conference URL to that application.
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Prerequisites

This document assumes that the user has the following knowledge:
Familiarity with the Windows NT environment and interface
Basic knowledge of video conferencing concepts

Conventions

Before using the MGC WebCommander Server Manager application, it is important to unders tand t he te rms and co nventi ons use d in this Guide.
The term "Double-click" is used when you need to click twice on an
The term "Select" or "Click" is used to highlight a part of the window,
The term "Right-click" is used when you press the right mouse button
The term "Click OK" means that you can either click the OK button
Keyboard keys appear in capital letters, between these two symbols
The plus sign (+) between two key n ames indicate s that you must p ress
Bold type appearing in the tex t, or in a procedure ind icates the word o r
Italic type appearing in the text or in a proce dure indi cates the name of
Tips and notes appear in a different typeface:
MGC Web Server Manager User’s Guide
entry to modify it.
dialog box or menu, to be changed with your next action.
on an entry to open a pop-up menu.
with the mouse, or press the <Enter> key on the keyboard.
< >. For example, the Shift key appears as <Shift>.
and hold down one key while pressing down the second key. For example, "press <Alt>+<P> means that you press and hold down the Alt key while you press the P key.
the character that you should type into a t ext box from the keyboar d. It is also used to indicate the name of the menu, button or function that you should select.
menu, dialog box or field from which an option should be selected or into which parameters should be entered.
This is an example of notes that you may encounter throughout this Guide.
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Chapter 1 - Before You Begin
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MGC Web Server Manager Basics

The MGC Web Server Manager enables users access to the database. The database is divided into two modules:
Administrative tables – the configuration tables that enable the
administrator and users who have the right to modify these tables to define MCUs, system Defaults, Labels, Permissions, Users and Groups. In addition, the administrator can perform maintenance and configuration tasks relating to the database itse lf. The configuration is performed through the MGC Web Server Manager application.
User T ables – This m odule is divided into two segm ents: P artici pants &
Conference Templates and Master Templates. The Participants an d Conference T emplates segmen t includes the Participant and Conference templates that are organized in Groups. Users can only man age templates assigned to Groups to which they have access rights. The Groups and their access rights are defined in the MGC Web Server Manager module. The Master Templates segment includes Master templates that are organized in Master Template Groups (usually other than the Participants and Conference Template Groups).
Administrative
Tables
2
Master
Templates
Table
Participants
Table
Reservations
Table
Database
Labels Table
MCUs T able
Permissions
Table Users Table
Groups Table
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Chapter 2 - MGC Web Server Manager Basics
Important!
When both the MGC WebCommander and the MGC Manager applications use the same database, the administrator tables defined in the MGC Web Server Manager will apply to the MGC Database Manager and vice versa. Therefore, the various tables may include parameters that apply only to the WebCommander and others that will apply only to the MGC Manager. Users may access the database via the MGC Web Server Manager or the MGC Database Manager and perform changes in the administrator tables. These changes will apply to both applications.
This manual describes the various Web Server Manager tables and their configurations.
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MGC Web Server Manager User’s Guide

Starting the MGC Web Server Manager Application

To start the MGC Web Server Manager application:
1. On the Start – Programs menu, click MGC Web Manager ver 9.0, and then click MGC Web Server Manager.
The Database Login dialog box opens.
2. Enter your Login Name and Password as defined in the database.
The MGC Web Server Manager is installed with the following default login names and passwords:
Table 2-1: Default Users
User Name Password Permission Type
admin1 123 Administrator oper1 123 Operator user1 123 Moderator
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Chapter 2 - MGC Web Server Manager Basics
T able 2-1: Default Users
User Name Password Permission Type
user2 123 Moderator (Monitoring Only) part1 123 Participant
These users differ in the functions they are allowed to perform and the information they can access. For a detailed description of each of the default permission types, see Chapter 4, Permissions.
When accessing the MGC Web Server Manager application for the first time, it is recommended to log in as an administrator, to be able to define various defaults, permissions and new users.
3. Click OK.
The MGC Web Server Manager window opens.
The MGC Web Server. The Web Server is currently disconnected from MGC Web Server Manager application
List of the databases registered in the ODBC (even if the database is not registered in the Web Server Manager Database)
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Now you can add/modify entries in the various databases tables, such as MCUs, Defaults, Groups, Permissions, Users, Master Groups and Labels.
MGC Web Server Manager User’s Guide
When Secure Mode is enabled for the WebCommander environment, the Secure Mode is indicated by a lock icon that appears in the right corner of the Status bar of the Web Server Manager application.
Secure Mode indication
To connect or disconnect MCUs to/from the MGC Web Server Manager application you must first connect to the MGC Web Server. For more information, see “Connecting to the MGC Web Server” on page 2-12.
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Chapter 2 - MGC Web Server Manager Basics

The Web Server Manager Toolbar

The following buttons appear in the Web Server Manager toolbar:
Icon Name Description
Copy Copies the selected record from a Web Server
Manager table to the clipboard.
Paste Pastes an entry from the clipboar d to the se lected
table. This option is enable d when the t able category is selected in the Browser area.
Small Icons
List Lists each of the table entries using a small icon
Details Click this button to show the det ails of each of the
Help Displays the About window indicating the version
Up one level
Refresh Database List
Refresh Database
Lists each of the table entries using a small icon and the entry name. The list is displayed horizontally.
and the entry name. The list is displayed vertically.
table entries. The details are displayed in a table format allowing you to sort the list according to a selected column.
number of the Web Server Manager application.
Use to move one level up in the database tree.
Updates the databases list used by the system when a datab as e was added to the OD BC li st v ia the Control Panel and not from within the Web Server Manager application.
Use to view changes that were made to the database by other users, or via the MGC Database manager, particularly when modifying the Groups table.
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Upgrading from a Previous Version

When upgrading from a previous version of the MGC Web Server Manager, the old database is saved during the installation procedure. If there are discrepancies in the number of fields between the old and the new databases, the system queries whether to update the existing database to the new format.
To upgrade the MGC Web Server Manager:
1. Start the MGC Web Server Manager application.
2. Log in as described in “Starting the MGC Web Server Manager Application” on page 2-3. When logging in the first t im e after the installation, the system prompts you whether to update the databases installed in the system.
Windows 95/98 do not support Unicode, therefore when upgrading from a previous version, the language tables will not be upgraded. In such a case, perform the upgrade from a computer where Windows NT/2000 is installed.
3. Select Yes to automatically update the database (recommended), or No to leave the database unchanged. If you select No, new entries to the database via the MGC Web Server Manager will not be saved.
MGC Web Server Manager User’s Guide
If you have selected Yes, a dialog box opens, informing you that it is recommended to backup the database before updating them (as precaution in case the update process fails for any reason).
4. (Optional) Backup the database. (The backup process is described in the MGC WebCommander Release Notes document).
5. To continue with the update process, click Yes. If you select No, the update process will be aborted and you will have to
restart once you are ready.
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Chapter 2 - MGC Web Server Manager Basics
The Update Databases dialog box is displayed, indicating which databases require updating.
It is recommended to update all the databases you intend to use. To cancel the update of a database, clear the check box next to that database name.
6. Click the Apply button to update the selected databases.
The updating process may take time, depending on the size of the database. At the end of the process, the Update Database Results dialog box opens, listing the fields that were updated.
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MGC Web Server Manager User’s Guide
The Update Database Results dialog box is displayed only in Windows 95/98 environment. It is not displayed when the Operating System is Windows 2000/ NT.
7. Click OK to return to the Update Databases dialog box.
When you open the MGC Web Server Manager for the first time after an upgrade and you have not yet updated the database, you can do it later using the Add/Remove Connection to the ODBC from the Options menu.
8. In the Update Database dialog box, click Close to exit the update process.
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Chapter 2 - MGC Web Server Manager Basics

Displaying the Database Tables

In the MGC Web Server Manager window, click th e plus [+] icon next to the icon of the database whose tables to display.
Browser Area
Database Tables
These tables are displayed only when an administrator is logged in
Status Area
The database tree is displayed. The tree categories, which represent the database tables, change according to the permission assigned to the user who logged into the database. If the user does not have a permission to read and write all tables, the user will only be able to view and modify the Default tables that s/he owns. Users with full access rights to the database (administrators) will be able to view and add new entries to all database tables. These tables can then be used by all the database users.
The following tables are available in the database tree:
Defaults – Enables users to define conference, participant and general
system default parameters. In addition, you can define whether the User Defined fields will ap pear in the M GC Manager and WebCommander applications, and if yes, the titles of these fields in the MGC Manager application. Users with permission to modify the database (Database Configuration option is checked in the Permissions dialog box) ca n define default settings to be used by all the MGC Web Server Manager users. Users without the permission to modify the database tables can define private default sets, for their exclusive use.
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MGC Web Server Manager User’s Guide
Labels – Used to define labels. The labels may be assigned to
conferences and participants, mainly for sorting purposes. Only users with the permission to configure the databa se may manage the La bels table.
MCUs – Enables the definition of MCUs that handle the multipoint
video conferencing. Only users with the permission to configure the database m ay manage the MCUs list .
Permissions – Used to define the access rights to var ious modules of the
MGC WebCommander and the MGC Web Server Manager applications and perform various tasks. Only users with the permission to configure the database may define or modify Permissions.
Users – Enables the definition of the MGC WebCommander and the
MGC Web Server Manager users. Each user is assigned the appropriate permissions, which defines his/her access rights to the system functions. The User definition is also used for Ad Hoc conferencing when the WebCommander is used as the external database for conference creat ion and conference access au thentica tion. In addi tion it enabl es you to assi gn access rights to the various groups defined in the Groups table. Only users with the permission to configure the database may manage the Users table.
Groups – Enables the definition of groups to which users are assigned.
The conference templates and participant templates are also assigned to a Group and can be viewed, modi fied, de leted or used to sta rt a confer ence only by users who have access ri ght s to t hat Group . T he Group s enhance the system security, giving the user access only to data that s/he is allowed to view.
Personal Scheduler Templates - Enables the definition of Personal
Scheduler Reservation Templates which are used by users of the MGC Personal Scheduler application. The MGC Personal Scheduler application is a pl ug-in to M icros oft Out look, enabli ng use rs t o sc hedule, via Microsoft Outlook, conferences on the MCU in the same manner as scheduling regular meetings.
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Chapter 2 - MGC Web Server Manager Basics

Connecting to the MGC Web Server

The MGC Web Server Manager application is the link between the MCUs and the MGC Web Server. Therefore, the MGC Web Server Manager application must first connect to the MGC Web Server before the connection to the MCU may be in itiated.
To connect to the Web Server:
1. In the Browser area, right-click the Server icon, and then click Connect Server.
When the MGC Web Server is connected to the MGC Web Server Manager application, the X is removed from the Server icon and a blinking green LED indicates that the server is active.
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MGC Web Server Manager User’s Guide

Connecting/Disconnecting to/from an MCU

Once the MCUs are defined in the database, you can connect to an MCU. This step is mandatory in order to run conferences, and it can be performed only after the MGC We b Server Manager is connected to the MGC Web Server. If all MCUs or the MGC Web Server are disconnected, remote users cannot run conferences via the Web. For more details on how to define a new MCU, see Chapter 5, “Defining an MCU” on page 5-1.

Connecting to an MCU

To connect to an MCU:
1. In the Browser area, click the Server icon to display the list of MCUs
currently defined in the MGC Web Server Manager application.
The MCUs list contains all the MCUs currently defined in all the databases set in the Web Server Manager application. If the same MCU is defined in two databas es, it will appear twice in the MCUs list.
2. In the Status area, right-click the MCU icon and then click Connect.
The system connects to the selected MCU. The MCU status that appears in the Status area changes first to Connecting, during the connection procedur e and then to Normal at the end of the connection procedure.
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Chapter 2 - MGC Web Server Manager Basics
MCU Statuses
The possible MCU statuses are described in the following table:
Table 2-2: MCU Status Options
Status Description
Connecting Connection in progress. Normal The connection is OK and the MC U is in the Normal s t ate.
Start-up The connection is OK and the MCU is starting up. Resetting
Low Memory The system has used up all its memory resource. In such
Bad Connection The connection betw e en th e MGC Manager and th e MC U
Major
Minor

Disconnecting from an MCU

To disconnect from an MCU:
1. In the Browser area, click the Server icon to display the list of M CUs currently defined in the MGC Web Server Manager application.
2. Right-click the MCU icon and then click Disconnect.
The MCU is resetting.
a case, disconnect all running conferences and reset the MCU.
is lost due to LAN problems. A major error occurred, such as a c ard was re mo ved fro m
the MCU. Consult the system administrator. A minor error occurred. Consult the system administrator.
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The system disconnects the selected MCU and the MCU status that appears in the Status area changes to Disconnected.
MGC Web Server Manager User’s Guide

Setting the Communication Parameters

Sometimes there may be a communication problem between the Web Server and the MCUs. One of the options to overcome this problem may be to change the communication parameters between the MCUs and the Web Server. Use discretion and consult your support engineer before modifying these parameters.
To modify the Communication parameters:
1. On the Options menu, click Communication.
The Communication dialog box opens.
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Chapter 2 - MGC Web Server Manager Basics
2. Define the following parameters:
Table 2-3: Communication Param et ers
Field Description
Message Timeout If no message is receiv ed from the M CU for the time
Refresh The frequency at which the MCU information in the
Max Replies Miss The number of messages that are sent and not
period specified in this field, an error is triggered. Default value is 25 seconds. A higher value should be entered when the connection is slow or all the slots in the MCU are occupied. In these cases, the recommended value is 120 seconds.
MGC Manager screen is updated. The refresh rate is half of the seconds entered here. The default value is 2, which means that the information is refreshed every second (2/2=1).
received before a connection problem is triggered and the system considers the connection as lost.
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Connection Retries
Connection Timeout
3. Click OK.
The number of times the Web Server attempts to establish a connection with an MCU following a disconnection, or connection loss. Minimum value should be 1.
The number of seconds the MGC Manager will wait after each connection attempt for connection confirmation. Default value is 5. If the connection is slow, the recommended value is 25.

Setting Default s

The MGC Web Server Manager applicat ion and MGC Manag er – Database Manager application enable users to customize their system to their needs by defining default values for reservations, participants and general system parameters. The default sets may be stored in a centralized database or in a local database.
When the WebCommander user defines a new conference (reservation, On Going or a template) or a new participant, each parameters displays the default value taken from the active Defaults set. It minimizes the need to define all the parameters and it allows users to modify specific parameters, as needed.
Default sets may be defined for the following categories:
Conference Defaults – A list of all the conference parameters.
Participant Defaults – A list of all the participant parameters.
MGC Manager Defaults – General system parameters that apply only
to the MGC Manager. These parameters can also be defined in the MGC Web Server if the same database is used by both applications.
User Defined Fields – These paramet ers are u sed t o defin e whether t o
show the User Defined fields in the conference and participant properties and the titles of these fields to be loaded in the MGC Manager application.
3
The MGC Web Server Manager includes five default templates which are stored in the Default Group. These templates are in addition to the Reservation Defaults and enables end users to further automate the conference scheduling process. For more details, see Chapter 5, “Defining Groups” on page 5- 45.
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To display the defaults categories:
1. Once you are logged into the MGC Web Server Manager, click t he plus
2. Click the plus [+] icon next t o the Defaults icon to display the Defaults
[+] icon to expand the database tree.
categories.
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Defining Conference Defaults

The Conference Defaults are used to define the default values of new conference templates created via the WebCommander application.
To define the Conference Defaults:
1. Right-click the Conference Defaults icon, and then click Add New Conference Default.
The Conference Properties – Settings1 dialog box opens.
MGC Web Server Manager User’s Guide
2. In the Res Name box, enter the name of the Reservation Defaults set being created.
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3. Define the following fields:
Table 3-1: Reservation Defaults - Settings1 Parameters
Option Description
Conf. Entry Password
Web/Chairperson Password
Numeric ID A Numeric ID is a unique number assigned to a
Enter a numeric password that will be used by the conference participants to connect to the conference.
It is recommended to leave this field blank to let the WebCommander user to enter the password, or MCU to automatically allocate a numeric password.
Enter a numeric password that will be used by the meeting organizer/chairperson to connect to the conference (special privileges may be available to the conference chairperson). The same password is also used to view the conference properties using the Web browser, once the conference is started (in the Meeting Director module). It is recommended to leave this field blank to let the WebCommander user to enter the password, or MCU to automatically allocate a numeric password.
conference identifying it to the system. It can be used by the partic ipant s to be routed a nd to access the conference. It is recommended to leave this field blank, to let either the WebCommande r user or the MCU assign one, otherwise, all conferences and Entry Queues will the same default number, resulting in error messages. If you assign a number, the MCU cannot automatically assign one instead.
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Billing The conference billing code as assigned to the
conference by your reservation system or allocated to the conference chairperson o r c ontact person. It is recommended to leave th is field blank , to allow the WebCommander user enter a unique billing code during the conference initiation.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Remarks Using up to 300 characters, you may enter any
text regarding the conference. This text will be included with the confere nce properties and is also saved to the CDR file as part of the conference record to be retrieved later.
Media Select whether the default co nfe rence is an Audio
only conference usi ng the V oi cePlus featur es or an Video, Audio conference that may include both audio only and video participants. The selection of the media affects the availability of options during the conference template definition. If Audio Look and Feel is configured in the Web Configuration function, the Media is automatically set to Audio.
Network Select whether the participants in the conference
use IP only or may different networks. When selecting IP only, the Software CP option is enabled in the Video Session box.
User Defined 1-3 The three User Defined fields enable you to enter
general information for the conference, such as the company name, the contact person name, the contact person’s E-mail or telephone number, or any required information. The titles of the User Defined fields can be modified in the Database Manager -> Defaults -> User Defined Defaults and loaded to the MGC Manager application. When starting a co nferenc e from the N ew Meeti ng window you canno t define thes e fields (unles s they were defined in the template used to start the new conference), howeve r can define this information during the On Going conference . Notes:
The User Def i ned fields are displayed only if
the Show User Defined Fields in Conference
Parameters box is selected in the Server Manager -> Defaults ->User Defined Defaults.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
User Defined 1-3 (con’t)
Line Rate Specify the transfer rate in Kbps.
If you have modified the titles of the User
Defined fields the new titles cannot be displayed in the WebCommander application/ You can manually modify these titles in the appropriate table (language) in the Access or SQL database application.
In a Video Switching conference, you must select the highest transfer rate common to all participants. For example, if two part icipants can connect at a transfer rate of 384 Kbps and one participant can connect at a transfer rate of 128 Kbps, set the Line Rate to 2B or 128 Kbps (2B in Bonding mode). In a conference with participants from mixed networks (ISDN and H.323), the line rate defined for the ISDN partic ipant is the line rat e that will be used for the H .323 p a rtic ipant. The line rate currently supported for H.323 is E1. In high rates, the capacity of the H.323 Network card changes. For more details, see the MGC Hardware and Installation Guide, Chapter 4. In Transcoding and Continuous Presence conferences, the line ra te is defi ned for eac h of the participants se parately. The conference line rat e apply only to those participants whose Line Rate was set to Auto. In such a case, set the conference line rate to the highe st transfer r ate possible by the endpoints connecting in Auto mode. Maximum transfer rate in Transcoding and Continuous Presence modes is 1920 Kbps (E1). In Software Continuous Presence (SWCP) the Line Rate is set for conferences and represents the transmission rate from the MCU to the endpoint (combined video rate and audio rate). For more details regarding the Line Rate settings for Software CP conferences, see MGC Manager User’s Guide Volume II, Chapter 1.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Line Rate (con’t) Note: The high line rate transmission is enabled
with the standard vide o c ard (v ers io n 1 .43 an d u p) or with the Video+ card. The line rate of incoming ISDN/H.323 calls can be automatically detected and the participant can be connected according to his/her capabilities, without prior setting of the endpoint’s line rate during conference setup. In such a case, the conference Line Rate is the maximum rate for the participant connection. For more details, see MGC Manager User’s Guide
Volume II, Chapter 1.
Audio Alg Select the preferred audio al gorithm. The availa ble
audio algorithms are: 8 (G.729/G.723.1), 16 (G.728/Siren7), 24 (Siren14/G.722.1/Siren7), 32 (Siren14/G.722.1/Siren7), 48 (Siren14/G.722/ G.711), 56 (G.722/G.711), or 56 (G.711). Siren 7 and Siren1 4 are Pol ycom prop riet ary audio algorithms. Siren14 can be used only if the MCU is configured to Wideband. To support Siren14 , The system must include:
The appropriate Polycom settings to support
Siren14.
An Audio+ card must be installed in the MCU.
If the conference is set to Siren14 and the endpoints cannot connect in Siren14, G.722.1 is used instead. The option 8 (G.729/G. 723.1) is available on ly in IP Only (VOIP and video) conferences. In Video Switching conferences, all of the participants must use the same audio algorithm. Participants with endpoints that do not supp ort th e algorithm selected for the conference are connected as Secondary (Audio only). If the conference line rate is set to 2B or 128 Kbps, to achieve the bes t audi o and vide o qual ity s elec t the appropriate audio algorithm for all the participants in the following order: G.728, G.722, G.711.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Audio Alg (con’t) When Siren7 (16, 24 or 32 bit) is available, select
the audio algorithm in the following order: Siren 7 (16), G.728, G .72 2, G.71 1, Si ren7 16 bit and G.728 algorithms are interchangeable, and a participant using either one will be fully connected when one of them is selected as the audio algorithm. If the conference li ne rate i s higher t han 12 8 Kbp s, to achieve the best audio and video quality, select the audio algorithm in the following order: G.722.1 (32), G.722.1 (24), G.722 / G711. In Transcoding or Continuous Presence conferences, you can set the audio algorithm to any of the available audio al gorit hms as in a Vide o Switching conference. In Transcoding or Continuous Presence conferences, you can set the audio algorithm to any of the available audio al gorit hms as in a Vide o Switching conference. If set to "Auto", the system will try to connect the participants using the best possible audio algorithm selecting it in the order described for Video Switching conferences. In Audio Only conferences , the default algorithm is G.711 (56). In a VOIP (Audio Only, IP Only) conference, you can choose between the default G.711 (56) and the G.729/G.723.1 (8) audio algorithm.
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VTX1000 The VTX 1000 is a high quality, Wide Band PSTN
conference phone that can be used with the Polycom MCU . During endpoint capabilities exchanges a modem is used and the G.722.2 algorithm implemented. the VTX 1000 users are allocated resources during the conference.
Select the checkbox when using VTX1000 endpoints. Note: The system.cfg flag, VTX10 00=YES and the Entry Queue must be enabled in the MGC Manager.
MGC Web Server Manager User’s Guide
Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Restricted Select this option if all the participants are using
Restricted lines whos e Line Rat e for ea ch chan nel is 56 Kbps instead of 64 Kbps. If not all the participant use restricted lines, the Restrict option should be selected only in the participant settings.
SilenceIT Select the Silence IT check box to enable this
feature. When a noisy line is detected and an Audio participant is muted, a message is played, informing the other participants that one of them was muted due to the noisy line. Silence IT must be enabled in the IVR Service to be enabled for new conferences. If Silence IT is not enabled in the IVR the conference definition is rejected.
Conference On Port
Select the Conference On Port settin g, when you want conferences to use a singl e vi deo port on the MCU. It enables the selection of a video layout for the conference, but all the conference participants see the same layout and the same participants, that is, also the speaker can see himself/herself. Personal layout selection is not available in this mode and the video quality is determined by the highest common video parameters and video line rate. The following modes are not available for conferences set to Conference On Port.
Lecture Mode
Personal Layout
Cascading
For more information, see MGC WebCommander User’s Guide, Chapter 7.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
T.120 Rate Select the desired T.120 data transfer rate. The
lower the rate the slower the transfer rate and the response time. The same T.120 rate must be set for all the conference participants. The highest rate common to all participants should be selected. Select None to disable the T.120 mode. If the conference Line Rate is set to 2B, the following T.120 rates are available for selection:
MLP - 6.4k
MLP - 14.4k
MLP - 16k
MLP - 22.4k
MLP - 24k
MLP - 30.4k
MLP - 32k
MLP - 38.4k
MLP - 40k
MLP - 46.4k
MLP - 14.4k
MLP - 62.4k
Note:
Selecting a higher T.120 rate when the confe rence Line Rate is 2B or 128 Kbps, results in a loss of video quality.
If the conference is set to a higher Line Rate, the following T.120 rates are available:
HMLP - 64k
HMLP - 128k
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FECC/LSD Rate Using certain video cameras and their
accompanying software, a par ticipant may control a far-end camera. This field is used to define the LSD mode.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Video Session Sele ct the app ropriate Video Session:
Video Switching - To set a conference in which all the participants use the same video and audio formats, by setting the communication p aram eters to the common capabilities. Whenever a participant starts to speak, he/she appears on all screens as the conference is a voice activated video switching con ference. All participants view the participant who is the speaker. Up to 16 or 30 participant s (if at least one Audio Brid ge i s set to 1/
30) can take part in a Video Switching conference using the standard Audio card. Up to 100 participants a t 128Kbps can take part in a conference running on the Audio+ card. Transcoding - To set a conference in which participants use different video, audio and data formats, maintaining the highest video and audio capability each particip ant can achiev e with his/her codec. Like Video Switching, the current speaker is displayed on all terminals.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Video Session (con’t)
Continuous Presence (CP) - A Continuous Presence conference is a conference in which several partici pants can be viewed simu ltaneous ly . Each participant uses their own endpoint’s capabilities, thus maintaining the highest video, audio and data capability that can be achieved. If the number of participants is less than or equal to the number of participants displayed, each participant can see all of the other participants. When selecting Continuous Presence the following layout options are available:
Classic
Quad Views
Software
Classic - Classic Continuous Presence used the standard Video card. 21 video layouts are available in this mode. Quad Views - The Quad Vie ws mode req uir es the Video+ card. It includes layouts for large video conferences. This mode should be selected when the conference includes 10 par tic pants or more. Software - Software Continuous Presence is implemented in IP ne twork s onl y and is a soft w are solution that resembles the Continuous Presence feature in terms of functionality, without using video card resources. Software CP combines four incoming QCIF streams with fixed video bitrate from four different participants into one outgoing CIF stream. In Software CP conferences only two types of Video Layout formats are available: 2x1 and 2x2. If the conference includes less than 5 participants, one of the participant's layout windows is grayed out. For more details , see MGC M anager Use r’s Guide Volume II, Chapter 1.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Pro-Motion Pro-Motion is enabled only in the Video Switching
mode. Pro-Motion is a video encoding mechanism that improves the video quality in Video Switching
conferences, set to NTSC or PAL (4CIF) resolution. Select either 50 Fields (PAL) or 60 Fields (NTSC). Pro-Motion is sent t o th e e ndpoint at 60 Fields Per Second (FPS) for NTSC and 50 FPS for PAL systems. The interlaced video mechanism takes two separate video frames and merges them into a single frame. Note: When a conference is set to any Pro-Motion option, endpoints sending a Pro-Motion video resolution (for example, NTSC instead of PAL or vice-versa) or that do not send a Pro-Motion resolution, connect as Secondary (Audio Only).
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Dual Stream Mode In this mode, one of the endpoi nts s ends two v ideo
streams: Video and data. The video streams are handled differently by the receiving endpoint. The different streams may be shown on separate screens. Select one of the following options: None - The Dual Video mode is unavailable. In such a case Video Protocol is set to Auto. H.239 and People+Content - H.239 and People+Content are very similar in function, but differ in the type of signaling us ed for each protocol. People+Content is the Polyc om proprietary protocol while H.239 is the industry standard. When an endpoi nt can suppo rt both H.239 and People+Content protocols, H.239 is selected as the preferred communications protocol. In the Reservation Template Settings - Dual Stream mode drop down box, three H.239 People+Content (H.239/P+C) Video streaming formats are available:
Graphics - for standard graphics Hi-res Graphics - for high qualit y disp lay or h ighly
detailed graphics Live Video - for video clips or li v e video display 128 Kbps is the minimum Line Rate setting for a
H.239/People+Content conference. When the Content channel opens, the required bit r ate is taken from the video channel bit rate, and may affect the quality of the transmitted video quality. The bit rate allocated to the Content channel depends on the conference type and the conference line rate, where the minimum is 64 Kbps, and increases i n multiple of 64 Kbps. The bite rate allocation is dynamic and when the Content channel closes, the video bit rate is restored to its maximum. People+Content in a Cascading conference is enabled only for Video Switching IP Only conferences, in a Star Cascaded topology.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Dual Strea m Mode (con’t)
H.239 and People+Content supports the following features:
Entry Queues
Highest Common Phase 2
H.264
4CIF
Encryption
FECC (H.320 and H.323)
Limitations
In Continuous Presence conferences -
Software and Quad View modes are disabled
H.239 is not supported in:
ISDN (H.320) calls
H.320 Cascading confe rences
MIH Cascading conferences
Simple cascading conf ere nc es
T.120 conferences
Double Gateway configurations
Using this feature the People video s tream an d the Content video stream are treated differently by the endpoints. For more information, see WebCommander User Guide Chapter 7, “Dual Stream Mode” on page 7-11. People and Content V0 - Polycom proprietary technology that works mainly with PictureTel endpoints. Content, Annex N, Annex P and Annex F are automatically checked by default. DuoVideo - Dual Stream mode available with T andberg endpoints in which one conference is set as the video conference and the other as the presentation conference. Select this option to define the presentation conference. Polycom Visual Concert PC/FX - Available with Polycom Viewstation or Viewstati o n FX endpoints. Select this option to enable the Visual Concert option for the conference. Annexes can be selected.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Video Format CIF and QCIF are video formats used in video
conferencing systems. Video Format specifies the data rate (in number of fr ames per seco nd) and the resolution of each frame (number of lines in a frame and the number of pixels in each line). Video Format is enabled only in Video Switching mode and when th e Video Protocol is set to H.261 or H.263. CIF (Common Intermediate Format) - Each frame contains 288 lines and 352 pixels per line. The data rate is up to 30 frames per second (FPS) QCIF (Quarter Common Intermediate Format) ­Each frame contains 144 lines and 176 pixels per line (it is one-fourth the resolution of CIF). This field is disabled if the Video Protocol field is set to Auto.
Using the H.261 protocol, you can selec t Auto ,
QCIF, or CIF. Select Auto to allow the system to select the
video format for the conference according to the partici pants' capabil ities and enable the dynamic adjustment of the highest common video reso lution. In such a case, the system will connect all the participants in CIF format.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Video Format (con’t)
If one of th e participants' endpoints does not support CIF, the conference video format will change to QCIF for all the participants.
Using the H.263 protocol, you can select one
of the following options : Auto, QCIF, CIF, 4CIF, 16CIF, VGA, SVGA, XGA and NTSC.
4CIF - High Quality 4 CIF video reso lution ava ilable in Continuous Presence conferences running at 512 Kbps or higher line rates. In this mode, the endpoints t ransmit CI F (or QCIF) and rece ive 4CIF images from the MCU. In full screen layout (1x1), endpoints that can send 4CIF images will also receive and view 4CIF images from the MCU. In 4CIF CP conferences, you can select the Quality of the screen display depending on the video transmission: Sharpness - Optimized for details. The video picture does not change frequently, but it includes details that you want to display in higher resolution. For example, when displaying still images, presentations, or capturing people. Motion - Optimized for motion. The video pictures change frequently and display movement, for example, a sporting event where the camera is moved around, people moving around, etc. NTSC (National Television Standards Committee)
- Each frame contains 525 lines and up to 16 million colors.
VGA (Variable Graphics Array) - 640 x 480 resolution SVGA (Super Variable Graphics Array) - 800 x 600 pixel resolution XGA (eXtend ed Graphics Array) - 1024 x 768 pix el resolution VGA, SVGA, XGA and NTSC options are important for displa ying conten t when sele cting the People and Content mode. Typically the People resolution is CIF with a frame rate of up to 30 frames per second, w hil e th e Con tent res ol uti on is VGA, SVGA, XGA or NTSC.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Frame Rate The Frame Rate is enabled only in Video
Switching mode and the V id eo Protocol is set to H.261 or H.263. If you have selected QCIF, CIF, 4CIF, 16CIF, VGA, SVGA, XGA, or NTSC, select
the number of fram es per sec ond rate to defin e the quality of the video transmission. 7.5 indicates a video quality of lower than 30 frames per second. Select Auto to enable the dynamic adjustment of the conference frame rate to the highest common rate. This field is disabled if the Video Form at field is set to Auto.
Video Protocol The Video Protocol, Video Format and QCIF
Frame Rate are parameters that determine the highest common video used by all the conference participants. The Video Protocol determ ine s the video compression standard used by the endpoints. Auto - Select this option to let the system automatically select the appropriate compression method and enable the dy nam ic ad jus tm en t of the highest common video algorithm. In such a case, when a participant leaves the conference, the MCU adjusts the common video to the highest level for the remaining connected participants. This setting overrides the Video Protocol se ttin g s in the Participants Properties - Advanced dialog box as the dynamic mode settings are forced by the MCU. H261 - The video compression standard mandatory to all endpoints. H263 - A compression standard that provides improved video quality at a line rate lowe r than 384 Kbps. This standard is not supported by all endpoints. If H.263 is selected in Video Switching conferences, all participants must be connected using this protocol. Participants whose endpoint does not support H.263 are connected as Secondary.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Video Protocol (con’t)
H264* - H.264* incorporates DCT (H.263) compression principles, but is provided at half the bit rate. H.264* pro vi des C IF/ 4C IF vid eo us ing lo w bit rates and implements a fixed video rate when the video stream of the endpoint becomes active ("people "). The endpoint that supports H.264* is iPower. H264 - The H.264 standard provides better compression of video images in lower line rate connections and is part of the Highest Common mechanism in Video Switching conferences. When the conference line rate is up to 384Kbps, and the Video Protocol i s set to Auto (in bo th VSW and CP conferences) the system tries to connect the participant using H.264 video protocol first. Only if the endpoint does not support H.264, the system tries to connec t the pa rticip ant using H. 263 or H.261. When H.264 is selected, the Video Format is disabled and set to Auto.
Notes:
When selecting the H.261 or H.263, the system
regards it as a fixed format and disables the dynamic adjustment of the highest common video.
The dynamic adjustment of the video protocol
applies only to H.320 (ISDN) participants.
The dynamic adjustment of the video protoc ol supports only 30 frames per sec ond in CIF forma t. All other H.263 capabilities are disabled.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Annexes Annexes are additions to the Video Format when
using H.263 Video Protocol, increasing the quality of the video display. Annexes N, P and F are enabled only when you are in Video Switching mode and the Video Protocol is set to H.263. The Vide o Format ma y be set to QCIF, CIF, 4CIF, 16CIF, VGA, SVGA, XGA, or NTSC. When Video Format is set to Auto, the system selects the appropriate annexes according to the endpoint's capabilities. The annexes are required in the Dual Stream mode, but may also be selected independently.
Annex F - Advanced Prediction Mode. This
annex enables the transmitting encoder to use four motion vectors fo r e ve ry m ac ro block (one motion vector per block). A macro block is a piece of the picture that contains four blocks. Without this annex, the transmitting encoder can only choose one motion vector for optimal prediction of the macro block.
Annex N - Reference Picture Selection Mode.
This annex enables the conference to recover efficiently after transmission errors have occurred in the macro bloc ks , an d repo rted via a relevant message to the speaker encoder.
Annex P - Reference Picture Re-sampling.
This annex enable s the tran smitting encoder to apply a re-sampling process to the previous decoded reference picture in ord er to genera te a warped picture, for use in predicting the current picture. The main purp ose of this annex is to support the relationship of the current picture to a previous picture, wh ich had a different source format, such as CIF, QCIF, 4CIF, etc.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Chair Control Chair Control is an option that enables an endpoint
to control the conference and other conference participants. This option is used to enable the Chair Control. This option is enabled when the Cascade field is set to None.
Cascade Cascade is an option that enables you to run a
conference that is connected directly to other conferences (these conferences are not connected directly to ea ch other). The co nferences may run on different MCU’s or on the same MCU (for large conferences that exceed the maximum number of participants per conference). This option is used to enable and select the cascading mode.
Master Name When setting a Slave conference, the Cascading
option should b e se t to Slave, and the nam e of the participant that acts as the link to the Master conference is select ed from the Master drop-down list.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
Roll Call Roll Call is a feature of the IVR Message Service
used to record the participants name and play it back when entering and leaving a conf eren ce . The chairperson can request the system to play the names of all connected conference participants at the beginning of the conference, or at any time during the conference. This option may be enabled only when the Roll Call option is enabled in the IVR Service assigned to the conference. When enabled for the conference, the participant records his/her name upon connection to the conference and the chairperson may request a roll call in which the recorded names of all conference participants are played back to the conference. If Entry Tone and Exit Tone are enabled for the conference, participant name is played when the participant enters or leaves the conference. If Roll Call option is disabled for the conference bu t enabled in the assigned IVR Service, the participant name is recorded as the Roll Call may be enabled during the on going conference , but roll call cannot be requested.
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Entry Tone Select this option to enable the Entry Tone, which
is played when a participant (audio or video) connects to the conference. This tone is heard by all the participants currently connected to the conference (but not by the co nnect ing p artici pan t). The tone is embedded in the MCU software. Note: If Roll Call is enabled for the conf erence, the Entry Tone is replaced by a playback of the recorded participant name.
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Table 3-1: Reservation Defaults - Settings1 Parameters (Continued)
Option Description
End Time Tone n Min
Select this option to e nable the En d of C onferen ce reminder tone to be played once, to all the connecte d participants, n minutes before the end of the conference. This tone is dif fe ren t from oth er tones. The tone is embedded in the MCU's software. Note: If the automatic extension of the conference is enabled for the MCU in the “confer.cfg” file, selecting this option also enables the automatic extension of the conference duration for this conference. For more details see the MGC
Administrator’s Guide, Chapter 5.
Exit To ne Sele ct this op tio n to en able the Exit Tone, which is
heard by all the connected participants when a participant leaves the conference. This tone is different from other tones. It is embedded in the MCU's software. Note: If Roll Call is en abled for th e conferen ce, the Entry Tone is replaced by a playback of the recorded participant name.
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Chapter 3 - Setting Defaults
4. Click the Settings2 tab to display additional parameters.
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The Attended and AV Msg Name fields change to IVR and IVR Msg Name if Audio is selected as the Media in the Settings1 tab.
5. Define the following parameters:
Table 3-2: Reservation Defaults - Settings2 Parameters
Option Description
Attended Select one of the following options:
None - No Attended services are used during the audio only conference.
MGC Web Server Manager User’s Guide
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Attended (cont.) Welcome (No Wait) - Sele ct this optio n for a Greet
& Guide conference in which the participant is greeted by an audio message and after a pre­defined period, and automatically connects to the appropriate conference. Attended (Wait) - Sel ec t this opt ion for a att end ed conference in which a participant is greeted by an audio message, and then is assisted by the operator who connects him/her to the appropriate conference. IVR - The IVR Service enables control over the conference from the participant or chairperson endpoint using touch-tone codes (DTMF). Select this option to assign an IVR Service to the conference. This option can only be selected if an Audio+ card is installed on the MCU. If the IVR Service check box is cleared and the Entry Queue Access check box (in the General tab) is checked, the participant connects to the conference directly from the Entry Queue. If both the IVR check box and the Entry Queue Access check box (General Tab) are cleare d, dial ­in participants can only connect to the conference once dialing the conference dial-in number (Meet Me conference) or if they are defined prior to the conference start. When you enable the IVR field the following parameter check boxes become available:
Start Conf. Requires Chairperson
Terminate After Chairperson Exits
Enable Invite
Roll Call
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Chapter 3 - Setting Defaults
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
AV Message Name
Auto Termination Select this check box to automatically terminate
If you have selected the IVR Service in the Attended field, type the nam e of the IVR Serv ice. If left blank, the system uses the default IVR Service. If you have selected a Welcome (No Wait) or Attended conference, type the name of the AV Service. The AV Service is defined in the MGC Manager application. If left blank, the system uses the default AV Message Service.
the conference by the MCU when:
No participant has connecte d to the conferenc e
during a predefined time period
Or
All the participant s ha ve di sc on nec ted from the
conference and the conference is idle for a predefined time period
Before First Join x Min
This option is enabled when the Auto Termination option is selected.
Enter the number of minutes th at shou ld p ass from the conference start time without any connected participant, before the co nferenc e is consi dered as idle. If no participant has joined the conference during this period, it will be automatically terminated by the MCU.
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After Last Quit x Min
This option is enabled when the Auto Termination option is selected. Enter the number of minutes th at shou ld p ass from the time the last participant disconnected from the conference, before the conference is considered as idle. If the conferenc e remains idle and no other participant joins in during this period, the conference will be automatically terminated by the MCU.
MGC Web Server Manager User’s Guide
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Entry Queue Access
An Entry Queue is a spec ial rou ting lo bby q ueu e to which one or more dial-in numbers are assigned. When callers dial the assigned number, they access a queue where they wait to be connec ted to the conference. While waiting in the queue, they hear the audio messages and prompts, and interact with the system using touch-tone signal (DTMF codes). The par ticipa nts ma y be connected automatically to the conference if they have provided the required conferen ce p as s word, or they will wait for the Operator’s assistance if enabled for the Entry Queue and if requested by the caller. Select this check box to force participants to access the conference via an Entry Queue. When selected, the partici pa nt must dia l the Entry Qu eue dial-in number and enter the correct conferen ce password in order to be transferred to this conference.
Note: If this confe ren ce is also s et as Meet Me Per Conf to which a separate dial-in number is
assigned, the participant can also connect directly to the conference using this number. To save the dial-in numb er, do not select Meet Me Per Conf.
Meet Me Per Conf Select this check box to enable the Meet Me Per
Conference option. When selecting this option, the Meet Me Per C onference tab appears.
The Meet Me Per Conference option allows “undefined” parti cipan ts to c onnec t to a c onferen ce by dialing a pre-defined conference number. “Undefined” participants are participants that were not defined prior to the conference start.
Auto Add This option is enabled when the Meet Me Per Conf
option is selected. It allows dial-in participants to automatically connect to the appro priate conferen ce, without prior setting of the participant parameters.
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Chapter 3 - Setting Defaults
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Min x Parties Available only when the Meet Me Per Conf. and
Auto Add options are checked. It lets you reserve
resources for the specified number of dial-in participant s . Thi s n um ber i ncl ud es t he defined and undefined participants. Additional participants (defined and undefined) will be able to connect to the conference as long as there are available resources o r the Max Parties limit is met.
Max Parties This option is used to control the number of
participants that can connect to a conference. Select the maximum number of participants that can automatically con nect to the co nference. If y ou select Auto, the number of participants that can connect to the conference is limited only by the availability of the MCU resources and the maximum number of parti ci p an t s per co nference. This option is useful in “Meet Me Per Conference” with “Auto Add” participants.
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Meeting Rooms Select this option to set the reservation as a
Meeting Room.
Limited Sequences
This option is enabled when the Meeting Room option is selecte d. Sele ct this check box to limi t the number of times the Meeting Room will be activated. When the check box is cleared, the conference will rema in i n “s le ep m od e” i nde finitely, and can always be activated. When this option is selected, select the number of times the Meeting Room can be activated. Entering 2 means that the Meeting Room may be activated twice, but it will remain passive during the period of inactivity.
MGC Web Server Manager User’s Guide
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Start Conf. Requires Chairperson
Terminate afte r Chairperson Exits
Encryption Encryption is a process of disguising information
Select this check box to indicate that the conference will only start when the Chairperson connects to the confer ence. Participants that connect to the conference before the chairperson are placed on hold and hear background music. Once the chairperson connects to the conference, the participants are automatically connected t o the conference. When the check box is cleared, the conference starts at its predefined time or when the first participant connects to it.
Select this check box to automatically terminate the conference once the conference Chairperson disconnects from the conference.
into “ciphertext,” or dat a that will be unint elligi ble to an unauthorized person attempting access to the media. In the WebComman der th e b eha vio r of t he s ys tem at a conference and participant level is dependant on MCU system.cfg flag settings set in the MGC Manager. In the Web Server Manager encryption must be enabled in the Default -Conference Defaults by selecting the Settings2 - Encryption box. In the Participants Def aults - Settings2 you can select t he appropriate Encryption default setting - Auto/On/ Off. Encryption supports all types of audio and video conferences including ISDN and IP participants. The following guidelines apply to encryption:
Encrypted can b e e nab le d a t the conference or
participants lev el
Endpoints must support both AES 128
encryption and DH 1024 key-exchange standards to encrypt and to join an encrypted conference
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Chapter 3 - Setting Defaults
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Encryption (continued)
Encrypted conferences with ISDN participants
require the installation of MUX+ card on the MCU
Encrypted conferences with IP participants
require the installation of IP+ card on the MCU
The encryption feature supports all conference
types, including: Cascading, People and Content, Operator, Meeting Rooms, Entry Queues, and Ad Hoc conferences
In a cascaded encrypted conference it is
important that the Link between the conferences is encrypted
Talk Hold Time Indicate the minimum period, in seconds, that a
participant has to speak to become the main speaker. During this period, no other participant is allowed to become the main speaker. This parameter is designed to preven t pa rtic ipants from becoming the main speakers by coughing or laughing, and to a void fast and frequent chan ges of the main speakers.
Audio Mix Depth Indicate the num ber of the lou dest voic es speaking
at the same time that will be heard. The value 3 indicates that the three loudest participants speaking at the same time will be heard.
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Lecture Type Select the Lecture Modes from the drop-down list:
None - Select this option to dis able the Lecture
Mode option.
Lecture Mode - Enables the speaker to be
seen by al l other participants in full screen. While the lecturer is speaking, the system automatically switches between participants in a predefined time interval, showing them sequentially on his/her endpoint monitor.
Note: Lecture Mode is disabled when Same Layout is selected.
MGC Web Server Manager User’s Guide
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Lecture Mode (con’t.)
Lecture Show - One-way communication
mode in which conference participants see and hear the conference lecturer, however they are not seen or heard by the lecturer (one way communication).
Notes:
Lecturer selection is mandatory at the
reservation stage and Lecture Show is enabled only when one is selected. The lecturer cannot be changed or deleted during the On Going conference.
Full screen (1X1) format is the only video layout that can be selected for Lecture Show.
Presentation Mode - In Continuous Presence
conferences the syst em automatically display s the active speaker full screen on all the conference participant monitors while the layout of the current speaker displays the previous speaker of the conference. When another particip a nt st a rts talking, the Presentation M ode is cancell ed and conferenc e returns to its predefined video layout. In a COP conference, when the speaker becomes the conference presenter, the conference layout is automatically set to 1x1 (full screen) and all participants including the active speaker view this layout.
If the speaker is an Audio Only participant
(in a video conference), the Presentation Mode is disabled for that participant.
Video Forcing apply whil e the c onfere nce is
in normal speaker mode. When Presentation Mode is activated, only the lecturer can set the video forcing and it applies only to the conference layout.
During an On Going conference set to
Presentation Mode that is running on the standard Video card, asymmetric conference layouts are unavailable for selection.
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Chapter 3 - Setting Defaults
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Lecture Mode (con’t.)
Timer Select this check box to activate the automatic
Interval Enter the number of seconds a participant is
Lecturer Name Used to select the Lecturer name. This option is
Same Layout Select this check box to enable the Same Layout
When a conference set to both Auto Layout
and Presentation Mode is run on the Standard Video card, the definition of the layouts selected for Auto Layout changes. For more details, see MGC Administrators Guide, Chapter 5.
switching of the participants displayed in the video windows shown on the lecturer screen. It also enables the Interval option.
displayed in the video window on the lecturer monitor before switching to the next participant.
not applicable during the defaults definition.
feature. Same Layout is a feature that “sets” and imposes an identical video layout for all participants. During
the reservation stage, the moderator is able to select a specific layout of his choice and apply the selected layout settings to all conference participants. It allows conference participants to view his/her own video image. When Same Layout is enabled during the reservation stage, conference participants can view his/her own vi deo im age to en sure th at ima ge projection is of a reasonable quality (for example: distance, focus, ligh tning, pos ture, and presentation).
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MGC Web Server Manager User’s Guide
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Auto Layout In Auto Layout the system automatically selects
the conference layout based on the number of participants participating in the conference. With Auto Layout, when a new video participant is connected/disconnected, the conference layout automatically changes format to refle ct the new number of video participants. Audio Only participants do not affect the selected layout.
Software CP conferences cannot be set to Auto
Layout.
The Auto Layout feature can be used with
Lecture Mode (for the lecturer display), but cannot be enabled with Lecture Show.
Auto Layout can be used with Same Layout
and Conference on Port (COP). In this mode, the system selects the layout as if one additional participant was added to the conference to show the self view of the speaker.
Owner The name of the user who has crea ted the Default s
set or to whom the administrator has assigned the default set.
Duration Enter the conference length using the format
HH:MM. For example, to define a duration of 30 minutes, enter 0:30 and to enter the duration of 90 minutes, enter 01:30.
Dial-Out Manually Select this check box to designate an operator-
controlled dial-out conference connection. If Dial­Out Manually is checked, the operator monitoring the conference need s t o m anu ally connect each o f the participant s to th e confere nce. The parti cipan t s remain on standby until the operator finishes connecting all the participants to the conference, otherwise, the partic ipant s will connect a t the same time when the conference starts and becomes an On Going conference.
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Chapter 3 - Setting Defaults
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Lock Select this check box to lock the conference and
prevent dial-in participants from joining the conference once t he co nferenc e has st arted. Clea r this check box to unlock the conference and allow dial-in participants to join the conference. A locked conference can be unlocked during an On Going conference.
On Hold Select this check box to place the conference on
hold when it is started. When a conference is on hold, all participants hear background music. When selected at the reservation stage, o nce the confe rence is st arted, it
is automatically p laced on hold an d the partic ipant s hear music upon connection to the conference. A conference can be also be placed on hold and released during an on going conference from the Meeting Director window or by the chairperson using the appropriate DTMF code from his/her touch-tone telephone.
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Mute “Meet Me” Parties
Select this check box to mute undefined dial-in “Meet Me” participants. Once connected to the conference they are automatically muted by the MCU to prevent background noises until all the participants are connected. In addition, if a lecture takes place it assures that late arriva ls will no t disr upt the le cture. The Mute “Meet Me” Parties option may be disabled and enabled during the on going conference (in the Meeting Director window) or via the telephone using the appropriate DTMF code.
Enable Party Select this option to enable the Invite feature
during an on going Audio Only conference. It enables the chairperson to request a line and dial­out to invite participants to join the conference.
MGC Web Server Manager User’s Guide
Table 3-2: Reservation Defaults - Settings2 Parameters (Continued)
Option Description
Background/ Layout Border/ Speaker Notation
Recording ­Enable Recording
Recording Link Name
If the conference is handled by the Video+ card, you can add visual effects such as borders and colors, to the video layouts display on the endpoints. The following modification options are available:
Background color - the color displayed when a
video layout is empty. This may happen when the video layout contains more windows than connected participants.
Layout Border - the borders frame of each
window in the video layout. The thickness of the border is fixed.
Speaker Indicatio n - you can use a different
color for the border to highlight the window of the current speaker.
Enables the recording of audio in a audio or video conferen ce by an exter nal recorder. The setting in the Default Reservation/ Start Recording define when the conference recorder is activated when the conference is On Going.
Select this check box to enable the conference recorder.
The name of a recording link defined in the MGC Manager.
Start Re cording Select one of the following settings for activa ting
the a recorder:
Immediately
Upon Request
When set to Immediately the first participant to enter the conference, activates the conference recorder. When Upon Request is the selected default the conference chairperson or the Operator can manual activate the conference recorder fro m the On Going Conference recording pane. For more information see
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Chapter 3 - Setting Defaults
6. Click OK to confirm and store the new Conference Defaults set.

Defining Participant Defaults

The Participant Defaults are used to define the default va lu es of pa rameters in the new participant templates created in the WebCommander application.
To define the Participant Defaults:
1. Right-click the Participant Default icon, and then click Add Participant Defaults.
The Party Properties -Settin gs1 dialog box opens.
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2. In the Name box, enter the name of the participant defaults set.
MGC Web Server Manager User’s Guide
3. Define the following parameters:
Table 3-3: Participant Defaults - Settings1 Parameters
Option Description
Name En ter the participant’s name using numerals and
characters only. You must give each participant a distinct name.
Interface Type Select the Interface Type. Select ISDN if the
participant c onnect s via ISDN li nes, T1-CAS if t he participant connects via T1-CAS lines, ATM if the participant i s using the ATM network, H.323 or SIP if the participant is connected via LAN, and MPI if the participant is connected via serial connection. Note: SIP participan t s req uire th e IP+ c ard se ries, hardware version 4.24 or above.
Connection Type Select the app ropr iate connection type from the
drop-down list. The MGC WebCommander allows you to set up conference dialing according to three connection types: Dial-in - The participant phones the MCU at
conference time. You inform the participant of the MCU’s phone num ber . When se lecting this o ption, the Meet Me Per options are enabled. Do not select this option if your default participant’s connection type is T1-CAS as only undefined T1-CAS participants can connect to conferences. Dial-out - The MCU calls the participant at conference time. The participant’s phone number may be entered later, when setting up the conference. If the Manual Dial Out option in the Schedule tab of the conference settings is cleared, the MCU automatically calls the participant at conference time. If this option is checked, the operator calls the participant. Direct - T he pa rticip ant s are c onnect ed direc tly to the MCU through an ISDN leased line. No dialing is required for direct connections.
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Chapter 3 - Setting Defaults
Table 3-3: Participant Defaults - Settings1 Parameters (Continued)
Option Description
Participant Phone Numbers
This field applies to the ISDN/T1-CAS, Dial-out connection type, or to ISDN, Dial-in Meet Me Per MCU option (when selected). Type the participant’ s phone number (i ncludin g country an d area codes when required) to be dialed by the operator when connecting the participant to the conference. Add a semicolon (;) between numbers when several numbers are to be assigned to a participant. For example, 92511111;9251112;….;xxxx. If the Meet Me Per MCU option is selected, type the phone number by which the participant is identified (CLI number). This number is used by the MCU to route the caller to the appropriate conference.
MCU Numbers This field applies only to the ISDN, Dial-in, Meet
Me per MCU-Conference connection type. Enter the phone number the participant should dial to connect to the MCU. If left blank, the MCU automatically assigns a dial­in number (from the lis t of dia l i n n umbers defined in the Network Service) when the conference starts.
Participant Bonding
This field applies only to the ISDN, Dial-out connection type, and should be used only if Bonding is the selected Aggregation type for the participant. Enter a single number for all the aggregated channels. The system will automatically assign the appropriate phone numbers to the remaining channels.
If left blank, the MCU automatically assigns the first number that appears in the Partic ipa nt Phone Number field when the conference starts.
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MGC Web Server Manager User’s Guide
Table 3-3: Participant Defaults - Settings1 Parameters (Continued)
Option Description
Meet me per This field applies only to the ISDN, Dial-in
connection type. Party - The particip an t di als a u ni que dia l n um ber for each group of channels he will use. Channel - The participant dials a different dial
number for each channel. MCU – A single phone number is assigned to all the conferences running on a certain MCU. The MCU phone number is entered in the Network
Service – Span and Phones dialog box. The participants are routed to the appropriate conferences according to their ph one numbers (CLI) which are entered in the Participant Phon e
Numbers. When a participant dials in to the conference using the MCU number, the PBX identifies the originating party number and routes the participant to the appropriate conference accordingly. This option should be used only with PBXs supporting the CLI (Caller ID) option.
User Defined 1-4 There are 4 User Defined fields that en able you t o
enter general information for the participant, such as the participant’s: E-mail address, telephone number , comp an y n ame, lo catio n, or any requi red information. The titles of the User Defined fields can be modified in the Database Manager/Web Server Manager-> Defaults -> User De fined Def ault s and can be loaded only to the MGC Manager application. Note: The User Defined fields are displayed only if the Show User Defined Fields in Participant
Parameters box is selected in the Web Ser ver Manager -> Defaults ->User Defined Defaults.
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Chapter 3 - Setting Defaults
Table 3-3: Participant Defaults - Settings1 Parameters (Continued)
Option Description
User Identifier String sent to the Recording system
Enter the string sent to the Recording System via DTMF codes that identifies the recording. This identifier string is used later by the user connecting to the con ference rec order We b site to identify the recording and retrieve it.
You need a unique User Identifier String for each recording. The User Identifi er Stri ng can consist of one of the following options:
a series of numbers. In such a case all the
recordings will have the same number assigned to them
n - Enter n to as sign the co nference Nu meric
ID or the Conference password to the recording as the identifying stri ng .
l - Enter i to assign the conference
Chairperson password to the recording as the identifying string.
b - Enter b to assign the conference billing
code to the recording as the identifying string.
Volume Select the volume in which the participant’s audio
is transmitted to the conference. The volume scale is from 1 to 10, where 1 is the weakest and 10 is the strongest. The volume of each endpoint at the time of connection is 5. One movement of the volume slider incre ases or decreases the volume by one unit. Each un it is equ ivale nt to 3db.
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Listening Volume Select the volume in which the conference audio
is heard by the participant. The volume scale is from 1 to 10, whe re 1 is the weakes t a nd 1 0 i s th e strongest. The volume of each endpoint at the time of connection is 5. One movement of the volume slider increases or decreases the volume by one unit. Each unit is equivalent to 3db.
MGC Web Server Manager User’s Guide
Table 3-3: Participant Defaults - Settings1 Parameters (Continued)
Option Description
Owner Displays the name of the us er to whom the defau lt
set is assigned. This field is disabled for users without permission to modify (write) database tables. Users with Administrator rights (that can read and write database tables) can assign the defaults se t to any registered user. The Owner name may be used for filtering.
VIP Click this check box to designate the participant
as VIP. This status is used to indicate (an icon) participants who need special attention during the conference.
4. Click the Settings2 tab to display addi tional parameters .
The Party Pro perties – Settings2 dialog box opens.
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Chapter 3 - Setting Defaults
5. Define the following parameters:
Table 3-4: Participant Defaults - Settings2 parameters
Option Description
Aggregation This fi eld appli es to ISDN c onnections only. Select
the aggregation method: H221 – The standard communication protocol, in which a different phone number is assigned to each channel. Bonding - A communication protocol that
aggregates from two up to thirty 64-kbps B channels together t o look li ke one la rge bandw idth channel. Multi-Rate – A communication protocol in which channels are aggregated to form one dedicated line. The MGC Manager currently su pports aggregation of 6 channels to form one line of 384­Kbps rate (64 X 6=384). In such a case, the network ensures that all six chann els are synchronized and there are no intervals between the arrivals of the da ta packets. Auto – Click this option to connect the participant according to his/he r capabiliti es. When con necting to the conference, the endpoint and the MCU exchange capabilities. During this exchange, the MCU identifies the aggregation mode used by the endpoint and connects it accordingly.
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Number of Channels
This field applies only to ISDN/ATM connections. Indicate the number of channels the pa r ticipant uses for the connection.
Select “auto” to use the conference’s Line Rate setting. This is also the mode recommended for ATM conferences.
Select the appropriate number of channels to force the system to use the participant settings.
MGC Web Server Manager User’s Guide
Table 3-4: Participant Defaults - Settings2 parameters (Continued)
Option Description
Video Protocol Select the Video compress io n standard:
H261 – The video compression standard mandatory to all codecs. H263 - A compression standard that provides improved video quality at a line rate lower than 384 Kbps. This standard is not supported by all codecs. Auto - select this option t o use the con ference’s
Video Protocol settings.
Voice This field applies to ISD N and H.323 connections .
Select Data for dat a, audio an d video tra nsmission (using the H.221 protocol).
For audio only transmission, select Voice. This option is automatically selected for T1-CAS participants.
Recording You can designate one participant designated as a
recording port (that is, a telephone to which a recording device may be connected). The recording port is used to record the audio conference.
Select None for a standard participant. Select Dial-up to designate this participant as a
recording port.
Auto Detect This field appl ies only to ISDN connectio ns. Check
this option to enable th e automatic detec tion of the line rate of incoming ISDN calls by the MGC WebCommander and connect the participant accordingly without prior settings of the line rate during conference setup. The participant can be connected in a line rate of up to the line rate set for the conference.
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Chapter 3 - Setting Defaults
Table 3-4: Participant Defaults - Settings2 parameters (Continued)
Option Description
Enhanced Video The MGC Manager can provide hig h q ual ity v ide o
(30 frames per second for incoming and outgoing video streams) for line rates up to T1/ E1 in Transcoding and Continuous Presence conferences. This is done by allocating two video codecs to the participant instead of one. One of the video codecs is used for encoding, while the other is used for decoding the incoming video stream. Select this check box to enable the high quality video feature for th e participant .
Note:
To work with 30 frames per second the High
Frame Rate flag in the system.cfg must be enabled.
To work with bit rates higher than 768 Kbps,
the High Bit Rate flag in the system.cfg must be enabled.
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AGC The Auto Gain Control (AGC) is the system
default. Clear this check box to disable the Auto Gain
Control (AGC) for the participant. The Auto Gain Control mechanism regulates noise and audio volume by keeping the received signal to all participants balanced. Different
endpoints and phones produce different types of source noise and volume. The Auto Gain Control mechanism can be applied to all incoming audio streams prior to mixing, thereby dynamically changing the amplification of the input signal providing a constant output amplitude.
MGC Web Server Manager User’s Guide
Table 3-4: Participant Defaults - Settings2 parameters (Continued)
Option Description
Encryption In the Participants Defaults - Settings2 you can
select the appropriate Encryption default setting - Auto/On/Off. Choose any of the following Encryption options:
Auto - When participants connect to a
conference, the conference/Entry Queue encryption settings are automatically applied to the participant. For example, when a conference/Entry Queue is set to encryption the participant is also encrypted (if the flag in the MGC Manager ALLOW_ENCRYPT_IN_PARTY_LEVEL is set to YES).
On - enables encryption at the participant
level (if the flag MGC Manager ALLOW_ENCRYPT_IN_PARTY_LEVEL is set to YES).
Off - disables encryption
Note: Undefined participants are connected with the Participant Encryption option set to Auto, inheriting the Conferenc e/En try Qu eue encryption setting.
Restrict Only This field appl ies only to ISDN c onnections. Select
this check box if the participant is using a restricted line whose transfer rate per channel is 56 Kbps (instead of 64 Kbps). This option is valid for a Transcoding or Continuous Presence conference only.
H323 Participant ­Participant IP Address
H323 Participant ­Signaling Port
H323 Participant ­Alias Name
Enter th e default IP address for endpoints.
This field should not be mod ified unle ss a dif ferent signaling port was configured during installation and connection to the network.
Select the participant’s alias type and then enter the alias of the endpoint.
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Chapter 3 - Setting Defaults
Table 3-4: Participant Defaults - Settings2 parameters (Continued)
Option Description
H323 Participant ­Alias Type
SIP Address
SIP Address Type
Select the format of the alias from the drop down list. Only E.164 and H.323 ID are supported.
sip: [user name]@[domain].
Note that the SIP URI adheres to URI rules: no spaces or special characters such as commas, quotation marks, inverted tags and so forth either in the user name or in the domain part.
[To compare to H.323, which uses the endpoint location for identifying the participant, in SIP participants can change locations but still be addressed as long as they continuously refresh their registrations with the proxy. The proxy forwards invitees to their current location.
SIP URI: A SIP URI uses the format of an email address, typically containing a username and a host name, sip:user@host. For example, sip:dan@polycom.com.
TEL URL: "Tel" means that a voice call is op ene d. TEL URL may be used when the UA does not wish to specify the domain that should interpret a telephone number that has bee n input by the user . Rather, each domain through which the request passes would be given that opportunity. As an example, a user in an airp ort might log in and send requests through an outbo und proxy in the airport. If they enter "411" (this is the phone number for local directory assistance in the United States), that needs to be in terp reted and processed b y the outbound proxy in the ai rport , not the user's home domain. In this case, tel:411 would be the right choice.
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H323 Participant ­Video Bit Rate KBits/sec
This option is enabled if the Auto Video Bit Rate option is cleared. It allows you to specify the specific video transfer rate (multiples of 100 bits/ sec is recommended) for the participants. This option defaults to the conference setting when adding a new participant during an On Going conference.
MGC Web Server Manager User’s Guide
Table 3-4: Participant Defaults - Settings2 parameters (Continued)
Option Description
H323 Participant ­Auto Video Bit
Select this option to use the video transfer rate defined for the conference.
Rate Enable PSTN Dial-inPSTN participants are able dial-in into an H.323
Meet Me Per Conference using the ISDN Meet­Me Service number. For example, by calling
9251437, the ISDN’s Meet-Me Service number, a 3G cellular phone PSTN participant can connect as a H.323 dial-in participant to the Meet Me Per Conference. However, when the participant dials the IP service prefix using the gatekeeper he/she can enter the Numeric ID (NID), conference name, or Meet Me Per Conference ISDN number and connect as an H.323 video participant.
Service Name Type the nam e of the parti cipant’ s service pro vider
exactly as it is defined in the Network Ser v ice function (the system is case se nsi tiv e).
If left blank, the default Network Service is used, depending on the select ed C onnection Type. If the selected Connection Type is ISDN, the default ISDN Network Service is used. If the selected Connection Type is H323, the default H323 Network Service is used.
Sub-Service Name This field applies only to ISDN connections.
If a sub-service is used, type the sub-service name exactly as i t appe ars in the Network Service definition. If left blank, the default sub-service is used.
Node Type This option is always set to Terminal.
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6. Click OK to confirm the new set.
Table 3-4: Participant Defaults - Settings2 parameters (Continued)
Option Description
Num-type This field applies only to ISDN connections.
Select the program type from the drop-down list. The available options are Unknown, National, International, Network Specific, Subscriber, abbreviation and Taken from Service. These options represent the programs provided by the carrier and are defined in the Network Service. Select Taken from Service to indicate that the program should be taken from the Network Service definition.
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MGC Web Server Manager User’s Guide

Defining MGC Manager Defaults

To define the MGC Manager Defaults:
1. Right-click the MGC Manager Defaults icon, and then click Add MGC Manager Defaults.
The MGC Manager Defaults dialog box opens.
2. In the Name box, enter the name of the defaults set.
3. The Owner field displays the name of the user to which the default set is assigned. This field is disabled for users with no permission to modify (write) database tables. Users with Administrator permission (can read and write all da tabase tables) can assign the defaults set to any registered user.
4. Define the following parameters:
Table 3-5: MGC Manager Defaults parameters
Option Description
General Defaults Save Participant – When enabled, the Save
Participant checkbox will appear in the Participant Properties dialog box enabling the user to save the participant properties to a User Template file.
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Table 3-5: MGC Manager Defaults parameters (Continued)
Option Description
General Defaults (cont.)
Conference Templates in DB
Linked Party – When enabled, the Linked Party checkbox will appear in the Particip ant Properties dialog box enabling the user to save the participant properties to the database. When disabled, participants defined during conference definition will be embedded participants only. For more details regarding linked and embedded participants, refer to Chapter 3 of the MGC User’s Guide. Linked Party Message – When enabled, the system will display a warning message when closing the Properties dialog box of a linked participant without saving the parameters to the database.
Show Time in DB Conference Templates –
When enabled, the system will display the Schedule tab in the Properties dia log box of a Conference template defined in the dat abase. Th is enables the user to add the time that the conference should start. This option may later be used to filter conferences that should start on a specific day. Note that this date and time are not used to automatically st art the conference from the database template on the scheduled date. Show Past Time as Current Time – When enabled, the system will autom ati cal ly updat e the start date and time of an existing Conference template to the current date (even if the original start date and time are in the past). Note that when filtering conferences according to the start date and time, the conference will retain the past date and time unless it is updated. This option is enabled only when the Show Time in DB Conference Templates check box is checked.
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User Defined Defaults

You can select whether to display the User Defined fields in the conference and participant properties dialog boxes in the MGC Manager and the WebCommander applications .
You can define the titles of the User Defined fields. These titles replace the default titles (User Defined 1, 2 and 3) when the Database Manager Defaults are loaded to the MGC Manager application. These titles do not appear in the WebCommander unless they were modified directly in the Language database (via the database application; Microsoft Access or SQL).
The User Defined fields are saved to the CDR file using the default names. The new titles that you define in the Database Manager -> User Defined Defaults are for display purposes only.
To define the User Defined Defaults:
1. Expand the Defaults tree, right-click the User Defined Defaults icon, and then click the Add User Defined Default.
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The User Defined dialog box opens.
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2. Define the following parameters:
Table 3-6: User Defined parameters description
Field Description
Name Enter the name of the User Defined default set. Owner Enter the name of the owner of this set. Only the
owner and the administrator with the appropriate permission will be able to modify this set.
Leave this field blank to a ssign this set to the curren t logged in user.
MGC Web Server Manager User’s Guide
Table 3-6: User Defined parameters description (Continued)
Field Description
Show Reservations User Defined Fields
Select this check box to display the User Defined fields in the Conference Properties - General dialog box. If you clear this check box, all three User Defined fields will be hidden.
Show Participants User Defined Fields
Select this check box to display the User Defined fields in the Participant Properties - Identification dialog box. If you clear this check box, all four User Defined fields will be hidden.
Reservation Titles User Defined 1, 2 and 3 - using up to 25 characters
enter the text to be displayed as the title of the User Defined fields in the Conference Properties - General dialog box. These titles replace the default titles (User Defined 1, etc.) If left blank, the default titles are displayed.
Note: The titles of the User Defined fields appear only in the MGC Manager application. In the WebCommander application, only the default titles are shown.
Participant Titles User Defined 1, 2 and 3 - using up to 25 characters
enter the text to be displayed as the title of the User Defined fields in the Participant Properties - Identification dialog box. These titles replace the default titles (User Defined 1, etc.) If left blank, the default titles are displayed. Note: The titles of the User Defined fields appear only in the MGC Manager application. In the WebCommander application, only the default titles are shown.
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3. Click OK.
You can define several sets. All the sets are considered to be personal sets which only you can us e. If you hav e ad ministrator rights you can designate one set as a public set. Thi s set m ay be lo aded to the MGC Manager ap pl ica tio n by all the Web Server Manager and Database Manager users.
The new User Defined Defaults set is added to the list.
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Managing the Default Sets

The MGC Web Server Manager application is installed with an embedded Defaults set. If no Defaults set is defin e d as the Global Defaults set, the embedded Defaults set is active.
A Defaults set may be set as Private o r Global Defaults. A Global Defaults set is a default set that will apply to all the database users. A Private Defaults set applies only to users wh om it is specifically allocated a s the Private Defaults set, and is used instead of the Global Defaults set.
The administrator can select one of the default sets defined in the database as the Global Defaults set. However , the datab ase users can also define on e of their default sets as Private Defaults set. In such a case, the user will be able to use this set instead of the Global Default set.
Only one Defaults set may be defined as Private Defaults set. Selecting another Defaults set as Private Defaults Set automatically cancels the current Private Set. One set may be defined as both Global and Private Defaults set.
The selection of the Global and Private Default set is done separately for each Defaults category.
If more than one database is i nstal le d, the syst em loads t he P rivate d efaul ts from the database designated as Private and the Global Defaults from the database designated as Global. Therefore you must define the database from which you want to load the Private Defaults set as Private and the database from which you want to load the Glob al defaul t set as Gl obal. You may define the same database as both Global and Private. In that case, the Global Defaults set and the Private Defaults set will be taken from the same database.
You can also designate a database as Private Default and another database as Global Default. When a user loads the Global o r the Pr ivate defau lts, it i s loaded from either the Private or Global Default database according to the selected Default set. For example, if you select to load the Private Default set, it will be loaded from th e database designated as the Private Defaults database.
Using the right-click pop-up menu you can also delete a default set or change the default set parameters.
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To define Default set as Private set:
In the Status area, right-click the icon of the Default s set, and then click
Set As Private Default.
The appropriate indi cat i on a ppear s in the Status area an d a check mark appears next to the Set As Private Default option.

Defining a Default Set as Global Defaults Set

Only the administrator can define a set as Global default.
To define a Default set as Global:
In the Status area, right-click the Defaults set icon, and then click Set
As Global Default.
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The appropriate indi cat i on a ppear s in the Status area and a check mark appears next to the Set As Global Default option.

Assigning a Default Set to other Users

Only the administrator can assign default sets to other participants.
To assign a Default set to other users:
1. In the Status area, right-click the icon of the default set to be assigned to other participants, and th en click Set Default to Users.
The Add Default to Users dialog box opens.
MGC Web Server Manager User’s Guide
The system displays the list of users currently defined in the database.
2. Select the check boxes of the users to which to assign the default set. To select all users, click the Select All button.
3. Click OK. The appropriate indication appears in the Status area.
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Designating a Database as the Private or Global Default Database

Only the administrator can assign a Private or Global Default Database.
1. In the Browser area, right-click the database icon to be designated as the Private or Global Default database. A pop-up menu appears.
2. Click Set As Private Default to designate this database as the source for the Private Default set, or click Set As Global Default to designate this database as the source for the Global Default set.
3. A check mark next to the selected option indicates which option is active.
To define the database as both Private and Global, select both options repeating steps 1 and 2.

Default Conference Templates

Five Conference templates, representing each of the main types of conferences, are included the Default Group in the database th at is shipped with the WebCommander. The parameters defined in each of these conferences represent the most commonly used properties for the specific type of conference.
For more information about Default Conference templates, see Chapter 5, “Default Group” on page 5-50.
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Options Settings

In the Web Server Manager Options menu, the following topics are listed:
Web Configuration - For further information, see the MGC Web
Manager, Installation and Configuration Guide, Chapter 5.
Auto Cascade Configuration - see “Auto Cascade” on page 4-2.
Redundancy Configuration
Backup Configuration
Personal Scheduler Config urat ion - For further information, see the
MGC Personal Scheduler, Quick Start Guide, Chapter 2.
Communication - For further information, see Setting the
Communication Para m eters in Chapter 2 of this manual.
Polycom Datastore Settings - For furth e r information, see the MGC
Web Manager, Installation and Configuration Guide, Chapter 5.
Automatic Email Format - see Customize e-mail settings.
Automatic Email Cras h Notifications - see Send Debugging
information to your next level of support.
Administrator Email Notification Settings - see Send an e mail to the
administrator after an Reservation, New Meeting or Conference is created.
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Chapter 4 - Options Settings

Auto Cascade

The Auto Cascade feature enables automatic cascading of conferences. Both audio only and video conferences can be cascaded.
The automatic cascading of conferences is beneficial in distributed MCU environment, when MCUs are installed in different locations. A maximum of six conferences can be Auto Cascaded into one conference. The MCU network can support multiple Auto Cascaded conferences simultaneously.

Auto Cascading Mechanisms

The Ad Hoc Cascade is part of the Central Server Service that is installed as part of the MGC Web Server Professional installation. The Central Server Service monitors all the MCUs that are defined and connected in the MGC Web Server Manager. When two or more MCUs are running a conference with the same Conference Numeric ID, the Central Server Service checks if the conferences are already cascaded. If there are no connected cascading links, it will automatically connect the conferences using pre-defined cascading links. If at a later stage an additional MCU running a conference with the same Numeric ID is identified, it will add this conference to the cascaded conferences.
The links between the MCUs and other configuration parameters are defined using the MGC Web Server Manager. A primary link is defined between each pair of MCUs to be included in the Auto Cascade. A secondary link can
optionally be defined for use as a backup if the primary link fails.
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Selection of the Master Conference
The conferences are cascaded in a star configuration - one master and up to five slaves. The master conference is selected when cascading first takes place between two or more conferences.
If chairperson activation is enabled in the Auto Cascade configuration in the MGC Web Server Manager, then the master conference is determined as follows:
If one of the conferences has a participant who is defined as a
chairperson, and none of the other conferences has a chairperson, the conference with the chairperson will be assigned as the master conference.
If none of the conferences has a chairperson, then the conference that is
running on the MCU which is highest in the MCUs table in the Web Server Manager will be assigned as the master conference.
If there is more than one conference with a chairperson, then the
conference with a chairperson that is running on the MCU which is highest in the MCUs table in the Web Server Manager will be assigned as the master conference.
If chairperson activation is disabled, then the conference that is running on the MCU which is highest in t he MCUs tabl e in the Web Server Manager will be assigned as the master conference.
Chairperson Activation
If chairperson activation is enabled in the Auto Cascade configuration in the MGC Web Server Manager, then the cascaded conference can implement the “Start when the chairperson connects”, and “Terminate conference after the chairperson exits” features, provided these options are selected in the individual conferences.
Starting the Conference to be Cascaded
If the “Start only when the chairperson connects” option is implemented, participants in all conferences will be placed on hold until a chairperson joins one of the conferences.
Terminating a Cascading Conference
If the “Terminate conference after the chairperson exits” option is implemented, all conferences will be terminated when there is no longer a chairperson connected to a conference. In addition, the system will terminate a slave conference when it no longer has any live participants, and will terminate the master conference when no participants are connected and no slave conferences with connected participants are still connected to it.
Implementation of Chairperson DTMF features
The following chairperson DTMF actions are implemented across the MCUs:
Mute all but me
Terminate the conference
Place the conference on hold
Lock and unlock the conference
Secure the conference and release a secured conference
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Auto Cascading Guidelines

To enable the Auto Ca scading, the Conference Numeric ID routing mode
is required, therefore the system.cfg flag IVR section NO on all MCUs.
H.239/People + Content is not supported with Auto Cascading.
The Auto Cascade feature can only be implemented for the database
assigned as the Global Default in the Web Server Manager. To assign a database as the Global Default, right-click on the database and select the Set as Global defa ult option.
The MGC Manager and WebCommander monitoring is per MCU,
therefore cascaded conferences are monitored as separate conferences and not as one large conference
Operator assistance is per MCU.
The following chairperson actions are not implemented across MCUs:
Voting, Question and Answers, Replay Roll Call, Change password.
All the MCUs must have IVR/DTMF licenses.
In Continuous Presence conferences, the layout must be set to full
screen.
For H.263 4CIF and H.264 Continuous Presence conferences, the link
will be defined as H.263 CIF.
- QUICK_LOGIN_VIA_ENTRY_QUEUE must be set to
in the GREET AND GUIDE/

Auto Cascade Configuration

The configuration of the Auto C ascading environmen t invo lves conf igura tion in both the MGC Web Server Manager and in the MGC Manager application.
MGC WebCommander Professional installation is required. You are required to install and configure the WebCommander and Web Server Manager application. On the MGC Manager you are required to configure the Entry Queue for Ad Hoc Cascading.
In the MGC Web Server Manager application, define the properties of
Cascading Links between the MCUs in the Auto Cascade configuration table.
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In the MGC Manager application, for each MCU define an Ad Hoc Auto
Cascade Entry Queue. The cascaded link is established when one MCU dials the connection string of the Entry Queue defined on the second MCU followed by the Conference Numeric ID. Calls to Auto Cascade Entry Queues will be considered as MCU calls and no IVR will be played.
For more information refer to the MGC Manager User’s Guide Volume II, Ad Hoc Cascading.
It is recommended to set up identical Ad Hoc Ent ry Queu es and Pro files on each MCU, so that the cascaded conferences will have the same properties.
Configuring the Cascading Links using the Web Server Manager
The Web Server Manager is used to set up the properties of the primary and
optionally, the secondary links between MCU’s.
Before con figuring the Cascading Links, you must define all the MCUs that will be included in the Auto Cascading environment.
To Configure the MCU Cascade Links:
1. In the main W eb Server Manag er window , sel ect the database assigned as the Global Default.
2. On the Options menu, click Auto Cascade Configuration.
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3. Select the Enable Cascade Links check box.
The Cascade Links List dialog box opens.
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When enabled, the system displays the list of primary and secondary links between each two MCUs defined in the MCUs table of the Web Server Manager.
4. Define the cascaded link parameters for the primary lin ks, and option ally for the secondary links. For each cascaded link define the following parameters:
Table 4-1: Cascaded Link Paramete rs
Column Description
Link Priority Indicates whether this row contains a primary or
secondary link definition.
Source MCU The name and IP address of the first MCU. Direction Contains an icon indicating the dialing direction of the
link between the MCUs, as follows:
The destin ation MCU dials to the source MCU.
The source MCU dials to the destination MCU.
Click the icon to reverse the link direction.
Destination MCU The name and IP address of the second MCU. Network Type Select the type of the network to be used to connect the
two MCUs from the list: ISDN, IP (H.323), MPI, SIP or T1-CAS.
Connection String Enter the string that will be used to connect to the Auto
Cascade Entry Queue on the second MCU as follows:
For ISDN and MPI, specify the Entry Queue dial-in
number.
For H.323 and SIP specify the Network Service
Prefix followed by the Entry Queue Numeric ID.
5. In the Redial At te mpts field, specify the number of attempts to recon nect to the destination Auto Cascade Entry Queue when the connection fails.
6. Select the Chairperson Activation check box to enable the chairperson features “start only when the chairperson connects” and “terminate conference after the chairperson exits” in Auto Cascaded conferences.
7. Click OK.
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Chapter 4 - Options Settings

MCU Redundancy

The Central Server Service is designed to monitor th e activity of assigned pairs of MCUs, so if one MCU in th e pai r enc ount er s a p robl em t hat prevents it from running conferences, the other MCU will take over smoothly.
In Central Server Service environment, as described in Figure 4-1, MCU A and MCU B are both registered in the gatekeeper with the same prefix and they are designated as backup to each other in the WebCommander Central Server Service.
The Central Server Service monitors both MCUs. When a new on going conference is created on one MCU (for examp le, MCU A), th e Central S erver Service automatically copies this conference to the second MCU (for example, MCU B) with the prefix *bck_. In the same way, when new reservations and Meeting Rooms are created on one MCU they are automatically copied to the second MCU.
Gatekeeper MCU A Prefix - 70 MCU B Prefix - 70
Conferences list Meeting Rooms list Reservations list
Primary MCU (A)
MCU Prefix in GK - 70
On Going Conference abc
Figure 4-1: Central Server Service Environment
WebCommander
(central server)
Routes the calls from MCU A to MCU B
PBX (ISDN)
Backup MCU (B) MCU Prefix in GK - 70 On Going Conference *bck_abc
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When one MCU is down (for example, power shortage), the gatekeeper will identify that one MCU (A) is unavailable and will automatically forward the calls to the second MCU (B). The participants are connected to the conference that was copied from MCU A with the same name.
When the first MCU (A) is up and running again, the gatekeeper will connect the participants to conferences running on MCU A. If a conference with the same ID is now running on both MCUs (for example, if MCU A recovered quickly, participants that connected later were connected to MCU A), the system will automatically cascade both conferences (using the Auto Cascade feature) to create one conference. This will eliminate the need to disconnect and reconnect participants to a single conference.
If the origin conference i s ter minated o n one MCU its ba ckup conferen ce will be automatically terminated on the second MCU.
In the same way, if ISDN PBX is configured to route calls from one MCU to another according to MCU availability, the same behavior will occur.
The Central Server Service is disabled in Secure Mode.

Redundancy Guidelines

ISDN and IP Network Services must have the same configuration (for
example, MCU Prefix in gatekeeper , dial -in numbers range, etc.) on both MCUs.
Conference Profiles, Entry Queue and IVR Services must be iden tical on
both MCUs.
Entry Queues must be identical on both MCUs.
The following conference parameters are copied from the source MCU
to the target MCU (backup):
Conference durationPasswords (chairperson and conference entry)User Defined fields Billing CodeLecture Mode parametersLayout and Auto Layout
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The following conference parameters are NOT copied:
If a new conference is started or scheduled on one MCU, and the MCU
Defined participants are not copied between MCUs and they must be
If the conference is cascaded, it cannot be monitored as one conference.
If the parameters of one con ference are updated, they w ill be
The CDR files are separate on each MCU. A backup conference is
When MCU Redunda ncy i s ena bled, do not enter d ata in th e f ield “Us er Defin ed 3” as it is reserved for the Central Server Service intern al use .
Remarks and Remarks HistoryLecturer Name (as the backup conference does not include
participants)
Video Forcing (as the backup conference does not include
participants)
failed before the conference was backed up on the second MCU, this conference will not be backed up.
added manually to the backup conferences.
automatically updated also in the backup conference.
identified by its prefix and when activated it will contain participants.

MCU Redundancy Configuration

1. Click Start-Programs > MGC Web Manager ver 9.0 > MGC Web Server Manager.
The Login window is displayed.
2. Enter your User Name and Password and click OK. MGC Web Server Manager window opens .
3. If required, add new MCUs to the list.
4. On the Options menu, click Redundancy Configurat ion. The system displays a list of paired MCUs currently defined in the Web Server Manager.
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5. Select the MCU pair(s) that you want to use to backup each other.
6. Click OK.
From this point on, all conferences, Meetin g Room and Reservations wi ll be mirrored between the MCUs in the select pairs.
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Chapter 4 - Options Settings

MCU Backup

The Central Server Servic e enables you t o schedule automati c system backu p of selected MCUs. The automatic backup includes:
System configuration (including Network Services and IVR Services)
Meeting Rooms
Reservations
Conference Profiles
Entry Queues

Defining the Backup Parameters

The backup interval and target path are defined once. It is important to connect the WebCommander Server and MCUs prior to the definition of the backup parameters as the first backup is performed when the definition is completed.
To define the Backup parameters:
1. Click Start-Programs > MGC Web Manager ver 9.0 > MGC Web Server Manager.
The Login window is displayed.
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2. Enter your User Name and Password and click OK. MGC Web Server Manager window opens .
3. If required, right click the Server icon and then click Connect Server.
4. If required, add new MCUs to the list and connect them to the server.
5. On the Options menu, click Backup Configuration. The Backup configuration dialog box is displayed.
6. Select the Interval in which the backups will be performed.
7. In the Target Path, click the Browse button to select the destination disk/
folder where the backed up files will be stored.
8. Click OK.
The system automatically performs the first backup of all the connected MCU.
The information is saved to the selected target path (disk), creating a folder whose name is derived from the MCU IP address. For each backup, the system creates a folder with t he suf fix _generation _n where n is the backup number and in which the dat, cfg and msg folders are stored. If the backup fails for any reason (for example, if the MCUs are not connected or the WebCommander server is not active), the suffix Corrupted is added to the backup folder name in the format _generation _n_corrupted.
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Chapter 4 - Options Settings

Automatic Email Language Formatting

In the MGC W eb Server Manager you can customize the language and defau lt email format of a new Meeting, configuring the email settings for the WebCommander and Personal Scheduler.
You can customize the language and the text of the e-mail sent t o p artici pan ts with the conference invitation. The customization applies to Meeting invitations sent from the WebCommander and Personal Scheduler.
To change the format of an email:
1. In the MGC Web Server Manager, Options menu, sele ct E- mail Format.
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