Polycom MERIDIAN User Manual
SoundStation2
Direct Connect - MERIDIAN
USER GUIDE / ADMINISTRAT O R G U I D E
User Guide and
Administrator Guide
NOTICE regarding the use of this product and
the Nortel Networks TCM interface:
NOTICE REGARDING THE USE
OF THIS PRODUCT AND THE
NORTEL NETWORKS TCM INTERFACE: USE OF THIS PROD-
UCT IS LIMITED TO INTERNAL
PRIVATE TELECOM NETWORKS
AND WITH PRIVATE EXCHANGE
SWITCHES AND THE TCM INTERFACE USE IS LIMITED TO SOLELY
ENABLE THIS PRODUCT TO
INTERFACE AND INTEROPERATE
WITH THE NORTEL NETWORKS
MERIDIAN 1 AND SL-100 PRIVATE
BRANCH EXCHANGE SWITCHES
(THE “SYSTEM”) BY CONNECTING THIS PRODUCT WITH A SYSTEM IN A MANNER ENABLING
THE PRODUCT TO INTERFACE
WITH AND/OR INTEROPERATE
WITH SUCH SYSTEM SOLELY BY
MEANS OF THE TCM INTERFACE
INCLUDED IN THE PRODUCT.
ONLY ENTITIES HAVING, USING
OR SELLING INTERNAL PRIVATE
BRANCH EXCHANGE SWITCHES
IN OR FOR INTERNAL PRIVATE
TELECOM NETWORKS AND/OR
ENTITIES SELLING TELEPHONY
DEVICES FOR SUCH PRIVATE
BRANCH EXCHANGE SWITCHES.
REVERSE ENGINEERING OF
THE PRODUCT IS PROHIBITED.
FAILURE TO COMPLY WITH THE
LIMITATIONS ON USE SPECIFIED COULD RESULT IN LEGAL
PROCEEDINGS BEING BROUGHT
BY EITHER POLYCOM OR NORTEL NETWORKS OR BOTH FOR
INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
THE LIMITATIONS ON USE SET
FORTH HEREIN SHALL APPLY TO
ALL SUBSEQUENT PURCHASERS
(INCLUDING RESELLER DEALERS) AND USERS.
IMPORTANT SAFETY
INSTRUCTIONS
When using your telephone equipment, the following safety precautions should
always be followed to reduce the risk of fire, electric shock, and injury to people.
• Read and understand all instructions.
• Follow all warnings and instructions marked
on the equipment.
• Installation must be performed in accordance
with all national wiring rules.
• The outlet to which this equipment is connected must be installed near the equipment,
and must always be readily accessible.
• This equipment can be hazardous if immersed in water. To avoid the possibility of
electrical shock, do not use this equipment
while you are in the bathtub or shower, or
when you are wet. If you accidentally drop
the equipment into water, do not retrieve
it until you have first unplugged all cords.
Do not reconnect this equipment until it has
dried thoroughly.
• Avoid using this equipment during electrical
storms in your immediate area. There is a
remote risk of electric shock from lightning.
Urgent calls should be brief. Even though
protective measures may have been installed
to limit electrical surges from entering your
home or business, absolute protection from
lightning is impossible.
• If you suspect a natural gas leak, report it
immediately, but use a telephone away from
the area in question. The SoundStation2
Direct Connect’s electrical contacts could
generate a tiny spark. While unlikely, it is
possible that this spark could ignite heavy
concentrations of gas.
• Never push objects of any kind into the
SoundStation2 Direct Connect through
housing slots as they may touch hazardous
voltage points or short out parts that could
result in a risk of electric shock. Never spill
liquid of any kind on the telephone. If liquid
is spilled, contact service personnel.
• To reduce the risk of electric shock, do not
disassemble SoundStation2 Direct Connect.
Opening or removing covers may expose
you to hazardous voltages. Using incorrectly
reassembled equipment can cause electric
shock. If your telephone equipment does
not work properly, refer to the section describing how to connect service. The support
telephone number can be found on the back
cover of this booklet.
• Never install telephone wiring during a
lightning storm.
• Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
• Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected from the network interface.
• Always use caution when installing or
modifying telephone lines.
SAVE THESE INSTRUCTIONS
Table of Contents
Thank You ............................................. 6
Overview ..............................................
Parts List ...............................................
6
7
System Compatibility ............................... 8
Setting up SoundStation2 Direct Connect .... 8
Features .............................................. 10
LED Indicators ....................................................................................... 10
Buttons ................................................................................................10
Understanding the Display ..................................................................... 10
Using SoundStation2 Direct Connect ........ 11
Placing a Call ........................................................................................11
Answering a Call ................................................................................... 11
Answering a Second Call ........................................................................ 11
Ending a Call ......................................................................................... 11
Call Hold ...............................................................................................12
Call Mute ..............................................................................................12
Call Timer .............................................................................................12
Redial ................................................................................................... 12
Ringer Volume Adjustment ..................................................................... 13
Dial Tone and Volume Adjustment ........................................................... 13
Speaker Volume Adjustment ..................................................................13
Display Contrast ...................................................................................13
Ring Type .............................................................................................14
Back Light .............................................................................................14
Language .............................................................................................. 15
Special Audio Mode ...............................................................................16
Conferencing - using the button ..................................................... 16
Bridge Soft Key .....................................................................................17
Phone Book ..........................................................................................18
View System Information ......................................................................20
Auxiliary Audio Port ..............................................................................21
Using the Meridian Phone ...................................................................... 21
Troubleshooting ................................... 23
No Dial Tone .........................................................................................23
Does Not Ring ....................................................................................... 23
Flickering LCD .......................................................................................23
Keypad Input Doesn’t Register ............................................................... 23
Muffled or “in a well” Reception ...........................................................23
Table of Contents
Short Silences, Echoes, or Clipped Speech ................................................24
Physical Damage ................................................................................... 24
For Best Performance ............................................................................24
LCD Messages .......................................................................................25
Administrative Setup - Overview ............ 27
Passcode ..............................................................................................28
Location Information ..............................................................................29
Diagnostics .......................................... 31
Mic (Microphone) Test ...........................................................................31
Console SPKR (Speaker) Test ................................................................. 31
Restore Defaults ................................................................................... 32
Specifications and Warranty Information .. 33
Limited Warranty and Limitation of Liability ............................................ 34
FCC Rules .............................................................................................36
Canadian Department of Communications Notice ......................................36
Thank You
Thank you for choosing the Polycom
SoundStation2 Direct Connect. This
conference phone can be connected
directly to most NORTEL® Meridian
digital PBX telephone systems. There
is no need for analog terminal adapters, analog lines or analog line cords
to support your conferencing system.
In this User Guide, you will find
Be sure to verify with your System
Administrator that your network
is prepared for configuring your
®
SoundStation2 Direct Connect telephone. Lastly, it is important that
you read the Parts List, and the Safety
Notices section in this guide before
you begin using the SoundStation2
Direct Connect.
everything you need to quickly set up
your new conference telephone.
Overview
SoundStation2 Direct Connect is a perfect entry level conference telephone for
your business, suitable for use in small to medium-sized conference rooms and
offices.
SoundStation2 Direct Connect features:
Acoustic Clarity Technology
Polycom’s legendary technology that
automatically allows people on both
sides of the call to speak at the same
time.
Enhanced User Interface
A backlit LCD display and three soft
keys make the phone very easy to
use. Caller related information such
as CallerID is easy to read and the
built-in phonebook and speed dial list
can hold up to 25 entries.
Multi-language Support
Set the phone up to display the language that you are most comfortable
with. Choose from English, French,
German, Italian, Norwegian, Spanish,
and Brazilian Portuguese.
Enhanced Connectivity Options
Simply connect a pair of extension
microphones to the telephone to extend the microphone pickup range.
SoundStation2 Direct Connect User Guide - 6
Parts List
The following items are included in
your SoundStation2 Direct Connect
package. Check this list before installation to ensure that you have received
each item.
SoundStation2 Direct Connect Console
Interface Module
If you are missing any items, please
contact your SoundStation2 Direct
Connect reseller.
Console to Interface Module Cable
Network Cable
RJ11 to RJ45 Adapter Cables
(Additional adapters supplied in some
countries.)
Extension microphones
(Sold as an accessory.)
Power Adapter (Varies by country.)
Documentation/CD
SoundStation2 Direct Connect User Guide - 7
System Compatibility
SoundStation2 Direct Connect is
compatible with any digital voice port
on NORTEL® Meridian®, Meridian
1 (option 11 to 81), SL-1, or SL-100
PBX with the exception of those sup
porting MBS (CENTREX®) phone
sets. In addition to the basic product
functions, it supports two special func
the same manner as the default M2616
Model 20, using key number posi
tion 3 for Conference and key number
position 6 for Transfer. Contact your
PBX Administrator to confirm that the
Conference and Transfer functions at
the port are assigned to these key num
ber positions.
-
tions - Conference and Transfer - in
Setting up SoundStation2 Direct Connect
1. Insert the short Network Cable into
the SoundStation2 Direct Connect
Interface Module jack marked with
the Network icon ( ). Plug the
other end into the digital voice
jack, as shown.
► If the connector does not fit, you
will need one of the optional RJ11
to RJ45 Network Cables for connection to the wall jack, and for
your phone should you choose that
option. This cable has a smaller
connector on one end, so try it both
ways.
-
-
You have the option to install a Meridian
series telephone along with your
SoundStation2 Direct Connect:
1. P
lug the Meridian Telephone cable
into the jack on the Interface Module indicated by the telephone icon
.
► If the connector does not fit you
will need one of the optional
cables as a replacement for your
phone cable. This cable has a
smaller connector on one end, so
try it both ways.
2. Plug the long cable into the jack on
the Interface Module labeled with
the icon as shown.
SoundStation2 Direct Connect User Guide - 8
Any digital phone supported by your
telephone network can be connected to
the phone jack on the Interface Module.
READY
REDIAL
PH BOOKSP DIAL
5551212
3. Plug the other end into the slot
MIC 1
MIC 3MIC 2
MIC 4 MIC 5
under the SoundStation
as illustrated.
Then thread the
2 Console
cable through the channels on the
underside of the console as shown
at right.
4. Plug the Power Adapter Cable
into the Interface Module jack
marked then plug the Power
Adapter into the electrical outlet.
► The first time the SoundStation2
Direct Connect is powered up and
connected to the network through
the Interface Module, it will run
a brief self-test and synchronize
itself with your telephone network.
During this time the LEDs will
blink. When the process is complete you will hear a tone and the
LEDs will switch off. This process
can take 20 seconds.
The SoundStation2 Direct Connect is
designed for greater room coverage
with extended microphones.
► If using the optional extension
microphones, connect to
SoundStation2 as shown at
right.
Place the SoundStation2 Direct
Connect on a flat, stable surface in the
center of the room.
► If using the extended hypercar-
diod microphones, for the best
coverage, position as shown in
the examples to the right.
Ready State
SoundStation2 Direct Connect will display a Ready message upon power up and
completion of initialization.
The Ready message is also shown after a
call is completed and the phone is available for the next call.
SoundStation2 Direct Connect User Guide - 9
READY
REDIAL
PH BOOKSP DIAL
5551212
Features
LED Indicators
The LEDs located on the top of
your SoundStation2 Direct Connect™ indicate the current status
of your conference phone:
Green - your call is in progress.
Blinking green - a call is incoming.
Red - your call is muted.
Blinking Red - your call is on hold.
Buttons
Menu
Displays a menu
of settings and
options.
Exit
Exits from current screen
to previous menu.
Soft Keys
The screen will display
labels for these keys to
identify their context-sensitive functions.
Phone
Answers incoming calls,
dials a call, ends a call,
and provides dial tone.
Conference
Call or join additional call
participants during a conference
call.
Understanding the Display
Scroll
Navigate up or down
through displayed lists.
Select
Choose a menu item.
Volume
Use these to adjust the
volume of the speaker, ringer
and dial tone.
Mute
Toggle on or off during a conversation.
Dial Pad
These 12 keys provide the 10 digits, the 26
alphabetic characters, and special characters
available in context sensitive applications.
Information Area
This Phone’s Number
Soft Key Functions
The screen will display labels for these
SoundStation2 Direct Connect User Guide - 10
keys, to identify their context-sensitive
functions.
Using SoundStation2 Direct Connect
OR
SEND
00:05:23
REDIAL
PH BOOKSP DIAL
5551212
CALL ENDED
Placing a Call
SoundStation2 Direct Connect allows you to place a call over a
digital line. Several methods are available to initiate a call.
Direct Dial
1. To obtain dial tone, press the
key.
2. Dial the desired number.
► To cancel the call, press the
key.
Answering a Call
Press the key or any number key
to answer an incoming call. Pressing
the key will override all other
telephone activity.
blink green when the phone rings, and
the display will show “Incoming Call”.
The three LEDs will
Indirect Dial
1. From the Ready screen, dial the
desired number.
2. Press the
key or the SEND
soft key to make the call.
► If you make a mistake entering
the telephone number, press the
<DEL soft key.
► Press the CANCEL soft key to
cancel the call or wait for 20
seconds.
Ending a Call
To end a call, press the
key.
SoundStation2 Direct Connect User Guide - 11
Call Hold
00:01:15
HOLD
5551212
15555552222
RESUME
5551212
HOLD
00:01:15
HOLD
5551212
15555552222
HOLD
5551212
MUTE
00:01:15
HOLD
5551212
15555552222
READY
REDIAL
PH BOOKSP DIAL
5551212
►To place a call on hold, press the
HOLD soft key. The LEDs on the
top of your SoundStation2 Direct
Connect will blink red.
►To resume a call, press the RESUME
soft key.
Call Mute
► To mute a call, press the mute
button . The LEDs on the
top of your SoundStation2 Direct
Connect will glow red when your
call is muted.
► To release mute, press the mute
button again.
Call Timer
Call progress on an active call is monitored through a local call timer. This is
visible within the active call window on
the display.
Redial
SoundStation2 Direct Connect stores
the number that was last dialed. This
number can be recalled using the REDIAL
soft key.
► Press the REDIAL soft key. The last
number called will be displayed
and dialed.
OR
► Press the key and then the
REDIAL soft key. The last num-
ber called will be displayed and
dialed.
SoundStation2 Direct Connect User Guide - 12
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