Polycom LIVE MANAGER User Manual

PictureTel LiveManager

Overview

Release Notes

Version 3.1.007

July 2, 1998

PictureTel LiveManager 3.1 is a member of PictureTel's LiveLAN family of collaborative
computing conferencing products specifically designed for the LAN. LiveManager 3.1 is an
H.323 Gatekeeper application that manages PictureTel LiveLAN calls and provides additional
functionality to the LiveLAN and LiveGateway products.

LiveManager 3.1 is compatible with LiveLAN (versions 3.0 and 3.1) and LiveGateway 3.1 as
well as H.323 endpoints and Gatekeepers from other vendors.

LiveManager 3.1 is an enhancement of LiveManager 3.0 providing new features and improved
interoperability with PictureTel’s and third party vendors’ H.323 products.

LiveManager 3.1 includes the following features:

• Support for Windows NT V4.0 (or later) TCP/IP systems

• SNMP support for LiveGateway management

• Call setup protocol support for LiveGateway

• Bandwidth management (optional)

• Gateway Sharing

• Extended Name Resolution

• Web Enabling Package

• New Gateway Console Application

the Console and the Service components o

ager. You may optionally

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Web

• Year 2000 Compliance

The LiveManager 3.1 Release Notes are organized into the following sections:

• System and Network Requirements

• Installing LiveManager

• Deinstalling LiveManager

• New Features

• Restrictions and Recommendations

• Helpful Hints

• On-line Documentation

• Software Components

System and Network Requirements

You can install LiveManager 3.1 on the following minimum system configurations:

• Server:

You can install LiveManager 3.1 Console and service on a
Windows NT 4.0 (or later) machine running TCP/IP

• Client:

Optionally, you can install the LiveManager 3.1 Console on a
Windows 95 or NT machine for managing the service remotely

LiveManager 3.1 replaces all earlier versions of LiveManager and is required for LiveLAN
(versions 3.0 and 3.1) and LiveGateway 3.1 operation.

Installing LiveManager 3.1

The installation program "setup.exe" for LiveManager 3.1 is found under the disk1 directory
of the installation files. The installation files are found on the distribution CD or in the
PictureTel release Web site. If you are installing from the Web site, you must first download
and expand the self-extracting installation file

.

LiveManager files are installed into a \livemanager sub-directory. If you specify an install path
which does not end with this sub-directory, it is automatically appended to the path by the
install process.

The default installation path is: C:\Program Files\PictureTel\LiveManager\

LiveManager Service can be activated only in a Windows NT system (server or workstation).
When installing on Windows NT, you have the choice of installing only the Console, or both

f LiveMan

in

ll the

enabling package during the install process.

(co

e)

The LiveManager Service can be started or stopped using the Windows NT Services Control
Panel like any other Windows NT Service.

I. Web Enabling Package Install Option

Before you can install the Web Enabling Package (WEP) on your NT server or workstation,
you must have installed the following two services:

• Window NT WWW Service

-- IIS (Internet Information Service) or Peer Web Service

• Microsoft Active Server Page

-- Found on your Windows NT service pack 3 CD

If, during installation, you select to install the WEP and the above two services are not
detected, the WEP will not be installed.

II. Installation Notes

NOTE 1: Attempting to install LiveManager 3.1 after canceling out of the install program

may result in an error message stating that there is not enough disk space. Please disregard this
message and try re-installing one more time. If the problem continues, try re-booting the
machine.

NOTE 2: Installing LiveManager 3.1 on a NT server from a drive mapped to a Windows 95

machine will not work if a directory name in the path is greater than 8 characters. If an error
message is displayed stating that the setup.exe could not be found, try renaming the directory
in question to a new name which has a length of 8 characters or less.

Deinstalling LiveManager 3.1

Deinstalling LiveManager 3.1 can be done by selecting the icon labeled "Remove
LiveManager 3.1" from the Start menu or by selecting "LiveManager 3.1" from the
Add/Remove program in the Control Panel.

NOTE: If you wish to keep the configuration, topology and/or calls history files, you must

manually copy the files into a new directory, outside of the installation directory, before
uninstalling LiveManager. The LiveManager uninstall process will delete all files in the
installation directory. You should copy the following files:

livemgr.cfg

nfiguration fil