The information contained herein is the sole intellectual property of Polycom, Inc. No distribution,
reproduction or unauthorized use of these materials is permitted without the expressed written consent
of Polycom, Inc. Information contained herein is subject to change without notice and does not represent
commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of
Polycom, Inc.
Notice
While reasonable effort was made to ensure that the information in this document was complete and
accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes
and/or corrections to the information contained in this document may be incorporated into future issues.
This guide explains how to use the KIRK Wireless Server 8000 and the KIRK
Wireless Server 2500 Operation and Management program.
Before you begin
1
This guide assumes the following:
•That all configuration installers have a working knowledge of the Windows
operating system and graphical user interfaces.
•That a site survey and deployment have been conducted and the installer
has access to these plans. For more information about deployment, refer to
the Digital Mobility Deployment Guide accompanying the Deployment
Kit.
•That the host pbx is installed and initialized and is working correctly.
Related Documents
For information about the physical installation of the KIRK Wireless Server
8000, refer to the KIRK Wireless Server 8000 Installation guide, which was
included in the product box. For information on how to deploy a system, see
the Polycom Kirk Deployment Guide, which you can download from
www.polycom.com.
Polycom, Inc. 1
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide List of Acronyms
List of Acronyms
ACAuthentication code (Subscription PIN code)
APIApplication Programming Interface
dBdeciBel
CPTCall Progress Tone
CTSClear to Send
DCDData Carrier Detect
DECTDigital Enhanced Cordless Telecommunications
DTMFDual Tone Multi-Frequency
DSRData Set Ready
DTRData Terminal Ready
FSKFrequency Shift-Keying
HW PCSHardware Product Change Status
IPEIInternational Portable Equipment Identity - the unique ID of a handset
LIDLine identifier
MSFMessage Service Function
OAMOperation, Administration, and Maintenance
PBPrint circuit board
PBAPrint circuit board assembly
PBXPrivate Branch eXchange
PCSProduct Change Status
PIEProduction Initial Edition
PPIDPortable Part Identification
PPPortable Part (Handset)
RFPRadio Fixed Part (Base Station)
RPNRadio Part Number
RTSRequest to Send
SNSerial Number (IPEI number)
SW PCSSoftware Product Change Status
WRFPWireless Radio Fixed Part (Repeater)
2 Polycom, Inc.
Reporting Issues to Polycom Preface
Reporting Issues to Polycom
If you experience issues with the KIRK Wireless Server 8000 or KIRK Wireless
Server 2500 and want to report it to Polycom, please provide the following
information.
•Configuration data as described in “Getting System Logs” on page 44.
•Number of repeaters in the installation.
•Floor plans showing location of base stations and repeaters and their Radio
Part Number (RPN).
•Issue description: What happened? What did you expect would happen?
Can you reproduce the issue? How often does the issue occur?
•Capture the scenario by setting the trace level to 3, and then e-mail the trace
report to Polycom.
Deploying an installation using some repeaters or using
only base stations
If possible make the installation using base stations and no repeaters.
You should only use repeaters, if you need either the very fast handover or the
range of the external antenna!
Base stations: Their presence is visible to the Wireless Server and the server
can track the what happens to calls on base stations.
Repeaters: They are invisible to the Wireless Server and so are handovers
between repeaters and between repeaters and base stations.
The invisibility of the repeater is a consequence of the principle behind the
repeater concept in a DECT system.
Performance:
•Sites without repeaters: The statistics will documents the performance of
the deployment and show which base stations to focus on.
•Sites with repeaters: You have to depend on your customers feedback or
put your walking shoes on and spend time on the site and try out all
possible handover situations, and generate your own statistic by hand.
Investigating deployment issue on a installation without repeaters, or very few
repeaters (like 100 base stations and only 3 repeaters):
1Remote investigation:
aGet the System Configuration and trace files
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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Deploying an installation using some
bGet a (building) blue print with base station placement (if repeaters
then they also have to be on the blue print)
cAnalyse the statistics and find out where you have the deployment
issues, if any.
dMost issues can be addressed remotely.
2On-site investigation:
aIf you can't solve the issues remotely then you have to go on site, and
you will typical have a good idea about which kind of issues the site has
and where the issues are located.
Investigating deployment issues on a installation with repeaters (like 40 base
stations and 16 repeaters).
1Remote investigation:
aTypically useless.
bSystem Configuration and trace files will typically not help you much;
the repeaters are invisible to the KIRK Wireless Server 8000 and KIRK
Wireless Server 2500.
2On-site investigation:
aFirst find out if there is an issue and where it is located.
Conclusion: Going for repeaters in an installation will increase: time spend on
the deployment issues, travel expenses and walking time and reduces the
possibility for documenting the system performance.
Note
If you have a site that can be covered by 60 base stations (and no repeaters)
and then you as an alternative would like to install 24 base stations and 72
repeaters, then you are asking for a really big challenge !
4 Polycom, Inc.
2
Overview
This section provides information about the system components of the KIRK
Wireless Server 8000 and KIRK Wireless Server 2500.
KIRK Wireless Server 8000 and KIRK Wireless Server 2500
System Overview
The KIRK Wireless Server 8000 requires one CPU card and up to 8 interface
cards for each shelf. The KIRK Wireless Server 2500 also requires one CPU card
and up to 3 interface cards. If a larger system is required, you can link up to 8
KIRK wireless Servers 8000 together with a maximum of 64 interface cards for
a KIRK Wireless Server 8000. If the need outgrows a KIRK Wireless Server 2500,
then buy an empty KIRK Wireless Server 8000 shelf and re-use the CPU card
and interface cards from KIRK Wireless Server 2500 in the KIRK Wireless
Server 8000 cabinet.
Figure 2-1 KIRK Wireless Server 8000 Chassis with CPU and Interface cards
Polycom, Inc. 5
CPU slot
Extension card slots
(8 for KIRK Wireless Server 8000,
3 for KIRK Wireless Server 2500)
Polycom KIRK Wireless Server 8000 and KIRK Wireless Server 2500 Configuration Guide KIRK Wireless Server 8000 and KIRK
Backplane Overview
The main part of the gateway is a backplane board with a minimum amount of
circuits and a CPU card. The backplane is located at the bottom of the chassis.
The CPU card is plugged in to the left.
Figure 2-2 KIRK Wireless Server 8000 Backplane Overview
6 Polycom, Inc.
KIRK Wireless Server 8000 and KIRK Wireless Server 2500 System Overview Overview
Overview of Front LEDs
The following tables describe the status LEDs for each card.
Table 2-1LEDs Common to all Modules
LED NameLocationColorDescription
Note
POWEROn top of all
modules
POWEROn top of all
modules
On CPU card without link, the POWER LED is signalling the IP address of KWS8000
(or KWS2500) by means of a sequence of LED flashing different colors.
Below is an example of behavior for IP address 127.0.1.101:
•LED steady green (“beginning of message”); LED off (break); LED flash blue
(ignore this)
•break, LED flash green once (=”1”), break, LED flash green twice (=”2”), break,
LED flash green 7 times (=”7”), break, LED flash red (=”.”)
•break, LED flash green once, longer (=”0”), break, LED flash red (=”.”)
•break, LED flash green once (=”1”), break, LED flash red (=”.”)
•break, LED flash green once (=”1”), break, LED flash green once, longer (=”0”),
break, LED flash green once (=”1”), break
•LED steady green (“end of message”)
GreenSteady green light
RedFlashing red light
when the power is
on and the card is
running.
at power up.
Steady red light in
case of error.
Table 2-2CPU Card Ethernet Connector LEDs
LED NameLocationColorDescription
LinkAt the bottom of
all modules
ActivityAt the bottom of
all modules
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YellowSteady yellow
when the Ethernet
connection is in
sync.
GreenFlashing green
light when the
Ethernet
connection is
active.
Polycom KIRK Wireless Server 8000 and KIRK Wireless Server 2500 Configuration Guide KIRK Wireless Server 8000 and KIRK
Table 2-3Analogue Interface Card LEDs
LED NameLocationColorDescription
RingingConnectors on
analogue
interface cards
ActivityConnectors on
analogue
interface cards
Table 2-4Base Station Interface Card
LED NameLocationColorDescription
RFP 0-7Upper half - one
LED for each RFP
YellowSteady yellow
when there’s
incoming ringing
voltage for at least
one line.
GreenSteady green
when the card is
up and running.
Also indicates that
there are no
active calls.
Slow green flash
when there’s at
least one active
call on the
connector.
RedSteady red when
there is power on
the connector but
not active RFP
connect.
Flashing red
during power up
sequence of RFP.
RFP 0-7Upper half - one
LED for each RFP
8 Polycom, Inc.
GreenSteady green
when RFP is in
sync.
Flashing green
when at least one
handset has a
connection on the
RFP.
KIRK Wireless Server 8000 and KIRK Wireless Server 2500 System Overview Overview
Table 2-5Media Resource card
LED NameLocationColorDescription
Card StatusUpper halfRedSteady red light in
case of error.
Card StatusUpper halfGreenSteady green light
when the power is
on and the card is
running.
Call ActivityUpper halfGreenSteady green
when there are no
active calls.
Slow green flash
when there’s at
least one active
call using the
Media Resource
Card.
Idle ChannelsUpper halfGreenSteady green
when there are
Idle channels
available.
Base Station Interface Card Placement
In a KIRK Wireless Server 8000 multi shelf system, if you have one to eight
BIF08 cards, then place all cards in shelf no. 1, and if you have between nine and
sixteen then place all BIF08 cards in shelves no. 1 and no. 2.
Polycom, Inc. 9
3
Installing the KIRK Wireless Server
8000 and KIRK Wireless Server
2500 OAM Program
This chapter describes how to install and configure the communications
settings for the KIRK Wireless Server 8000 and KIRK Wireless Server 2500.
Connecting the KIRK Wireless Server 8000 or KIRK
Wireless Server 2500 to a Computer
Before you can use the OAM program, you need to connect the KIRK Wireless
Server 8000 or KIRK Wireless Server 2500 to a computer using a null-modem
cable.
The KIRK Wireless Server 8000 and KIRK Wireless Server 2500 serial port is a
9-pin DSUB male connector for direct connection between the computer and
DMD.
Note
The maximum length of the null-modem cable must not exceed five meters
(16 feet.)
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Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program
Figure 3-1 Serial Connection Null Modem Cable
NoteDo not use a Null Modem Cable without full hardware handshake!
Downloading the OAM Program
You can download the OAM program from www.polycom.com
To Install the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM
Program
•Double-click KIRK_Wireless_Server_8000_x.x.x.xx_setup.exe, and then
follow the instructions to install the program.
To Start the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM
Program
Click the Start menu, point to All Programs, point to Kirk Wireless Server
8000, and then click Kirk Wireless Server 8000. The Kirk Wireless Server
startup window appears.
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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Downloading the OAM Program
Figure 3-2 OAM Startup Window
The lower part of the window shows the current communication settings used
for connecting to the DECT system. The default communication setting is
COM1 via null-modem cable for direct connection between a PC and KIRK
Wireless Server 8000 or KIRK Wireless Server 2500.
Table 3-1Default COM port setting
Baud115200
Data bit8
ParityNone
Stop bit1
Flow controlCTS, TS, DSR, DTR, DCD
Changing Communication Configuration Settings
You can change communication configuration settings from the Startup
window or from the File menu when the program is running.
To Change Communication Configuration Settings from the Startup window
1From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows
you to click the button before the program starts.
12 Polycom, Inc.
Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program
Figure 3-3 Communications Configuration
2From the Name list, select the connection whose settings you want to
change.
3From the Type list select the preferred type of connection. You have the
following options:
Table 3-2Connection Types
Typ eDefinition
Null Modem CableUse this to connect directly to a PC.
TelnetUse this for remote connection via LAN.
ModemUse this to connect via modem.
OfflineUse this to view the OAM program without
being connected.
4If you selected Null Modem Cable, in the Serial Device list, select the
COM port to which the IP modem has been installed, and then click OK.
The Kirk Wireless Server OAM program window appears.
5If you selected Telnet, type the relevant IP Address and Port 10000, and
then click OK. The Kirk Wireless Server OAM program window appears.
NoteYou can get the IP Address of the master CPU card by entering ***999*00
into a handset (subscribed and working on the KIRK Wireless Server) and
press the hook key.
6If you selected Modem, in the Serial Device list, select the COM port to
which the modem has been installed, and then click OK. The Kirk Wireless
Server OAM program window appears.
To Change Communication Settings using the Edit button
1From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows
you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
Polycom, Inc. 13
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Downloading the OAM Program
2Right-click the cell with the information that you want to change, and click
Change.
Figure 3-4 Change Communication Configurations
3In the Communications Configuration window, click the tab that is
named after the preferred type of connection.You have the following
options:
Table 3-3Connection Types
Typ eDefinition
Null Modem CableUse this to connect directly to a PC.
TelnetUse this for remote connection via LAN.
ModemUse this to connect via modem.
OfflineUse this to view the OAM program without
being connected.
4On the Null Modem tab, enter a name for the connection in the Name
field, and then in the COM Port list, select the COM port to which the
modem has been installed, and then click OK.
5On the Telnet tab,type the relevant IP Address and Port, and then click
OK. The Kirk Wireless Server OAM program window appears.
6On the Modem tab, enter a name for the connection in the Name field, and
then in the COM Port list, select the COM port to which the modem has
been installed. The PBX Prefix, Phone Number, and Extension fields are
optional. The Wait/Pause field is filled in with a comma by default. Select
Pulse dialing, if you prefer this to DTMF dialing.
14 Polycom, Inc.
Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program
To Delete Communication Settings
1From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows
you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
2Right-click the cell with the information that you want to delete, and click
Delete. A warning similar to the following appears.
3In the Warning window, Click Yes to delete the configuration.
To Import Communication Configurations
1From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows
you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
2From the File menu in the Communications Configuration window, click
Import.
Figure 3-6 Import Communication Configuration
3In the Open window locate the Communications Configuration File (*.cc),
and then click Open. The communication configuration is added to the
list.
Polycom, Inc. 15
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Downloading the OAM Program
To Export Communication Configurations
1From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows
you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
2From the File menu in the window, click Export.
Figure 3-7 Export Communications Configuration
3In the Open window navigate to where you want to the Communications
Configuration File (*.cc), and then click Save. The communication
configuration is saved.
To Change the Communications Configuration Settings
1From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows
you to click the button before the program starts.
2Click the Edit button. The Communications Configuration window
appears.
3Right-click the connection you want to change, and then click Change. The
Change Connection window appears.
4On the Null Modem Cable tab, you can change the following:
— the name of the connection
— the default COM port.
5On the Modem tab, you can change the following
— the name of the connection
— the default COM port
— PBX Prefix for outbound calls
— Phone number
— Extension number
— Wait/Pause time
16 Polycom, Inc.
Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program
— Pulse dialing
6On the Telnet tab you can change the following:
athe name of the connection
bthe IP address
cthe port number (default port is 10000)
7Click OK when you have made your changes.
Modem settings:
1Please use IP connections - not modem connections.
2You can NOT use the old modem configured for Kirk Wireless Server
1500, it has a very special configuration.
3If you absolute want to use a modem connection, then you better buy two
new modems and try them - You have to test and solve the configuration.
4The KIRK Wireless Server 8000 and the KIRK Wireless Server 2500 will
send out a few "AT<CR>" commands, so the modem can detect the baud
rate, if the modem supports baud rate detection.
5If all hardware handshakes except DCD are active, then KIRK Wireless
Server 8000 and KIRK Wireless Server 2500 looks for "RING" and will
respond with "ATA<CR>".
Please NOTE: No service support for modems.
Polycom, Inc. 17
Handset Registration and
subscription
This section provides you with information about handset registration and
subscription. You must register and subscribe a handset before you can use it.
When registering handsets, you enter information about the handset settings
(such as; the handset serial number, name, directory number etc.) in the system
database. When subscribing handsets you subscribe a registered handset to the
system for usage. If the handset is not registered in the system database,
subscription of the handset is not possible.
4
Registering Handsets through the KIRK Wireless Server
8000 and KIRK Wireless Server 2500 OAM Program
When a connection has been established between the KIRK Wireless Server
8000 or KIRK Wireless Server 2500 and the system, the KIRK Wireless Server
8000 and KIRK Wireless Server 2500 OAM program displays all the
information for registering handsets. Subscription data is read and shown on
the Registration/Users tab.
Polycom, Inc. 18
User Registration Handset Registration and subscription
Figure 4-1 Registration/Users tab
The table can be sorted ascending or descending, by clicking on the header
fields.
User Registration
To View User Information
aOn the Registration/Users tab, click the Read Positions button. You can
PropertyDescription
PPIDPortable Part Identification number
IPEILists the serial number of a handset
Local Number (DN, extension)Lists the local number of a handset
NameName of the handset as it appears in the
now view information about all registered users.
Table 4-1Registration Information
(Internal ID in the DECT system)
database.
Standby TextText that is displayed when the handset is
on hook.
Polycom, Inc. 19
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide User Registration
Table 4-1Registration Information
PropertyDescription
Presentation TextOptional text that is send to caller.
Access CodeLists the subscription password (if any)
Line TypeSpecifies whether the line is analogue,
DECT-to-DECT (for KIRK messaging
portables) or SIP.
Connector Specifies the connector from A-D.
PairSpecifies the wire pair from 1-4.
Card NumberIdentifies the number of the card to which
the handset is registered. (1-8)
Shelf NumberIdentifies the shelf to which the handset is
connected.(1-8)
PP Part NumberPart number that identifies the handset
software.
PP PCSProduct change status of the handset
software.
Tx GainThe transmitter gain in dB.
Rx GainThe receiver gain in dB.
Service StatusStatus of Enable Calls, Disable Calls or
Block Outgoing Calls settings. Available in
the next generation of the KIRK Wireless
Server 8000 and KIRK Wireless Server
2500 software.
Authentication UserUsername used for SIP Authentication.
Authentication PasswordPassword used for SIP Authentication.
Note: If no handset specific authentication
username/password is configured,
handsets registered using SIP line type on
the KIRK Wireless Server 8000 or KIRK
Wireless Server 2500 will use the default
SIP user name/password for
authentication.
To Register New Users
You can add new users from the Registration/Users tab
1Click the Create new registration button. The Create of Change User
dialog appears.
20 Polycom, Inc.
User Registration Handset Registration and subscription
Figure 4-2 Create or Change User dialog
Figure 4-3 Create or Change SIP User dialog
2In the IPEI field, type the IPEI number (serial number) of the handset. The
serial number consist of a five-digit handset type (manufacturer code) and
a seven-digit handset number.
aOn KIRK 40XX handsets, press *99984*, and then press the Mute key to
read the IPEI number. The IPEI number is the one displayed on the
second line. Alternatively, look at the label for the serial number.
bOn KIRK 50XX handsets press Menu, select Status and then select Firmware
version to display the IPEI number.
cAlternatively, you can go to the Debug menu and set the trace level to
1, and then try to subscribe the handset. The subscription will fail, but
the handset IPEI will be displayed in the Trace window.
3In the DN field, type the direct number of the handset. The number must
match the number of the attached PBX line. Typing a direct number makes
it possible to send an MSF to the handset.
4In the Name field, type the name of the handset as it appears in the
database. This field is optional.
5In the Standby Text field, type the text that is displayed when the handset
is on hook.
6From the Line Type list, select whether the line is Analog, DECT to DECT
or SIP.
Note Only handsets that are developed and manufactured by Polycom
Denmark support KIRK messaging, and only these handset can be
used as DECT to DECT handsets. Other handsets including the
Polycom Kirk 2010 can not be used as DECT to DECT handset because
they do not support the Messaging protocol.
Polycom, Inc. 21
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide User Registration
7In the Connector list, enter the connector (A-D) to which the handset is
connected.
8In the Pair list, enter the wire pair (1-4) to which the handset is connected.
9Shelf Number list enter the shelf number to which the handset is
connected.
10 In the Card Number list, enter the card number to which the handset is
connected.
11 In the Access Code field, type the authentication code (AC). This field is
optional.
12 In the Presentation Text field type the text that is send to caller, if internal
generated CLIP is enabled and the PBX does NOT send CLIP on analogue
lines. It is also send to a DECT-to-DECT phone, but not to a SIP user.
13 Click Create to save the registration. You can then continue with new
registrations, or click Close to close the window.
Changing a Registration
To change a user registration, you follow the same procedure as described in
“To Register New Users” on page 20. However, when you are changing a
registration, the GainTx and GainRx fields are also available. We recommend
that you only make changes to GainRx.
22 Polycom, Inc.
General System Settings
This section describes how you manage system settings from the Settings
menu.
Setting Date and Time
5
You can choose whether to read date and time from the KIRK Wireless Server
8000 or KIRK Wireless Server 2500 or whether to use the date and time from
your PC, and write it to the system.
To set date and time
1From the Settings menu, click Date and Time
Figure 5-1 Setting Date and Time
Polycom, Inc. 23
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Setting the IP Address
2Click Read to read date and time from the KIRK Wireless Server 8000 or
KIRK Wireless Server 2500.
- or -
3Click Current Time (PC) to read the date and time from the PC.
4Click Write to write the PC date and time to the system.
5Click Close.
Setting the IP Address
Note
Be aware that you may have to wait up to 12 seconds before you can read
succesfully a changed IP address back.
You can set the IP address of a shelf or a special extension card which need this
kind of settings.
To set the shelf/card IP Address
1From the Settings menu, click IP Address
Figure 5-2 Setting the IP Address
2Select the shelf and card to read the IP Address from.
Valid shelf numbers are 1-8. Valid card numbers are 0-8. A card value of 0
is used to indicate that the new settings are addressed to the cpu card.
Using card number values of 1-8 means that an extension card shall be
read/written.
3Click Read, to read the IP configuration from the system
24 Polycom, Inc.
Changing Password General System Settings
- or -
4Set the IP Address, Gateway and the Subnet Mask.
5Click Write to write the IP configuration to the system.
Note
If any MR32 cards exist in KWS8000 (or KWS2500) then all MR32 cards and
the CPU card on Master (top) shelf must be connected to the LAN, else you
can’t configure the MR32 cards, nor make SIP calls.
Changing Password
By d efaul t, yo u do no t need a pass word t o acce ss the KIRK Wirel ess Se rver 8 000
or KIRK Wireles s Server 2500 . If you crea te a pass word, sa ve it som ewhe re s afe .
If you do not know the password, please contact Polycom.
Note
We recommend that you do not create a password
To Change Password
1From the Settings menu, click Change Password.
Figure 5-3 Changing Password
2Type the current password in the Old Password field.
3Type the new password in the New Password field, and then in the
Confirm New Password field.
4Click Change, and then click Close.
Polycom, Inc. 25
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Setting the Outgoing Line Prefix
Setting the Outgoing Line Prefix
The outgoing line prefix specifies the number to dial to reach an outside line.
1From the Settings menu, click Outgoing line prefix.
Figure 5-4 Setting Outgoing Line Prefix
2Click Read, to read the prefix from the system
- or -
3Type a prefix in the Prefix field, and then click Write to write it to the
system.
The system dials the outgoing line prefix cipher, and then waits for the dial tone
before it sends the remaining digits of the number.
Allowing Subscriptions
To subscribe handsets to the system the system must be set to allow
subscriptions. For detailed information about how to subscribe handsets, see
the user guide for specific handsets. You can find the handset user guides on
www.polycom.com
To Allow or Disable Subscriptions
•From the Settings menu, point to Subscriptions, where you may click on
Allowed-wildcard, Allowed (default option) or Disallowed.
26 Polycom, Inc.
Setting the Security Level General System Settings
Figure 5-5 Subscription Settings
Setting the Security Level
You can specify the voice encryption level and the authentication level for the
system.
1From the Settings menu, click Security.
Figure 5-6 Setting the Security Level
NoteRepeaters (WRFPs) do NOT support voice encryption. If voice encryption is
enabled all the RFPs (base stations) need to be of the RFP5 generation.
2Click Read, to read the security configuration from the system
- or -
3Select an Encription Level and an Authentication Level, and then click
Write to write the configuration to the system.
Polycom, Inc. 27
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Enabling PP to PP Messaging
Enabling PP to PP Messaging
To enable handsets sending messages, the system must be set to enable PP to
PP messaging.
To Enable or Disable PP to PP Messaging
•From the Settings menu, point to PP to PP messaging, and then click
Enabled or Disabled.
Figure 5-7 PP to PP Messaging Settings
Updating Firmware
When a new release or updates to the firmware are available, you can
download the new firmware. To do this, you use the Load Flash command.
To Load Flash
1From the Settings menu, click Load Flash. The Load Flash dialog is
displayed.
28 Polycom, Inc.
Allowing or Blocking New Calls General System Settings
Figure 5-8 Updating Firmware
2Click the Find Firmware Code button, in the Open dialog box locate the
runtime code (.bin file), and then click Open.
3Click Load Flash to load the flash to the RAM of the KIRK Wireless Server
8000 or KIRK Wireless Server 2500.
4When the load has completed, click Burn Flash to write the flash to the
KIRK Wireless Server 8000 or KIRK Wireless Server 2500. Note that the
system goes offline and restarts after the burn, which will affect all current
users of the system. You can view the process on the Trace tab.
If you experience problems when updating the firmware, see “Updating
Software Manually” on page 99 for information on how to update the firmware
manually.
Allowing or Blocking New Calls
The system allows blocking new calls. The active calls are unaffected by this
setting.
To allow or block new calls
•From the Settings menu, point to Call Block, and then click New calls
allowed or New calls blocked.
Polycom, Inc. 29
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Setting the Ringing Mode
Figure 5-9 Call Block Settings
Setting the Ringing Mode
The system allows setting the ringing mode and maximum ring time (ms) for
incoming analogue calls.
To set the ringing mode
•From the Settings menu, click Ringing Mode. The Ringing Mode dialog is
displayed.
Figure 5-10 Ringing Mode Settings
30 Polycom, Inc.
Updating Radio Fixed Part Firmware General System Settings
Updating Radio Fixed Part Firmware
When a new release or updates of the RFP firmware are available, you can
download the new firmware. To do this, you use the Load RFP Flash command.
You may chose between two procedures, flash update by means of embedded
SW and uploading an external file.
To Load RFP Flash
1From the Settings menu, click Load RFP Flash. The RFP Update window
is displayed, showing a matrix containing all possible RFPs’ locations.
Figure 5-11 Updating RFP Firmware
2Select from the RFP Type combo, the type of RFP (RFP4-Infineon or RFP5)
and the checkbox(es) in the matrix corresponding to the RFP available will
be enabled.
RFP Flash Update by means of embedded SW
1Make sure the Only use embedded SW checkbox is selected. In this case,
RFPs will use an embedded code from the KWS software
Polycom, Inc. 31
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Updating Radio Fixed Part Firmware
2In the RFPs to Update box, select either Update all RFPs (if you want to
update all RFPs at once) or Update Selected RFPs (in this case you need to
select in the RFP matrix the RFPs which need to be updated)
Figure 5-12 Update selected RFPs
3Click the Update RFPs button, and the update process will begin. You can
check the operation progress in application’s bottom bar. An alert window
will inform that the updating was finished succesfully or in case an error
occured. Also, the status of the operation will be written in the Status textbox.
RFP Flash Update by means of external file
1Uncheck the Only use embedded SW checkbox. Click on Upload RFP SW
to KWS8000 button.
2In the Open dialog box locate the runtime code (.bin file), and then click
Open.
3In the RFPs to Update box, select either Update all RFPs (if you want to
update all RFPs at once) or Update Selected RFPs (in this case you need to
select in the RFP matrix the RFPs which need to be updated)
32 Polycom, Inc.
Updating Radio Fixed Part Firmware General System Settings
4Click the Update RFPs button, and the update process will begin. You can
check the operation progress in application’s bottom bar. An alert window
will inform that the updating was finished succesfully or in case an error
occured. Also, the status of the operation will be written in the Status textbox.
Polycom, Inc. 33
System Statistics
Statistics
On the Statistics tab, you can view statistical information about the entire
system.The information can, among other things, be used to measure
performance and for fault finding.
There are 4 tabs that each contain detailed statistical information about specific
parts of the system.
6
•System tab
•PP tab
•RFP tab
•Calls
•Media Resources
To Read System Statistics
aOn the Statistics tab, click the System tab, and then click the Read System
Statistics button to load statistical information about the system.
Polycom, Inc. 34
Statistics System Statistics
Figure 6-1 System Statistics
The following information is available.
Table 6-1System Statistics
ParameterDescription
Date and TimeThe current date and time, and the date and time of
the last statistics reset.
Voice calls IncomingThe number of current incoming calls, maximum
number of simultaneous calls, total number of
incoming calls, and abnormal released calls (calls
not terminated by one of the interacting parts.)
Voice Calls OutgoingThe number of current outgoing calls, maximum
number of simultaneous calls, total number of
outgoing calls, and abnormal released calls (calls
not terminated by one of the interacting parts.)
Supplementary Service
Calls Incoming
Messaging status, maximum number of
simultaneous service calls, total number of
incoming service calls, and abnormal released calls
(calls not terminated by one of the interacting
parts.)
Polycom, Inc. 35
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Statistics
Table 6-1System Statistics
ParameterDescription
Supplementary Service
Calls Outgoing
Long BroadcastThe number of text messages sent to all or a group
Subscription RequestsThe number of successful attempts to subscribe a
Subscription Terminate
Requests
Location Registrations
Dropped CallsThe rate of calls that are terminated unexpectedly.
Cancelled HandoversThe number of handovers that did not succeed.
Completed HandoversThe number of successful handovers.
The number of current outgoing service calls
maximum number of simultaneous service calls,
total number of outgoing service calls, and
abnormal released calls (calls not terminated by
one of the interacting parts.)
of handsets.
handset.
The number of successful attempts to unsubscribe
a handset.
To Reset Statistics
aIf you want to reset the statistics, click the Reset Statistics button.
To Read Portable Parts (PP) Statistics
aOn the Statistics tab, click the PP tab, and then click the Read PP Statistics
button.
Use the First PPID and Last PPID field to determine the range of handset
(PPs) from which you want to obtain statistical information.
36 Polycom, Inc.
Statistics System Statistics
Figure 6-2 Portable Part Statistics
The table can be sorted ascending or descending, by clicking on the header
fields.
The following information is available.
Table 6-2PP Statistics
Parameter Description
PPIDThe Portable Part Identification number
Local NumberThe local number of the handset. (DN,
extension)
NameName of the handset as it appears in the
database.
CallsTotal number of incoming and outgoing
calls on the handset.
HandoverTotal number of handovers of the handset
that succeeded and the number of
attempted handovers that did not
succeed.
Dropped CallsThe total number of calls that were
unintentionally disconnected.
Handover Cancel RateThe rate of handovers that did not
succeed.
Dropped Calls RateThe rate of calls that are terminated
unexpectedly.
Polycom, Inc. 37
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Statistics
To Read Radio Fixed Parts (RFP) Statistics
1On the Statistics tab, click the RPP tab, and then click the Read RFP
Statistics button. Use the First RFP and Last RFP field to determine the
range of RFPs from which you want to obtain statistical information. The
default setting is 1 to 63.
Figure 6-3 Radio Fixed Parts Statistics
The table can be sorted ascending or descending, by clicking on the header
fields.
2If you only want to display the base stations that are connected, select
Only show connected.
The following information is available.
Table 6-3Radio Fixed Parts Statistics
ParameterDescription
RFPRadio Fixed Part number (from 0 to 511)
RPNRadio Part Number (from 0-255)
StatusDisplays whether the base station is
connected or disconnected.
Sync. ErrorsThe number of synchronization errors on
the cable that connects the base station
with the KIRK Wireless Server 8000 or
KIRK Wireless Server 2500.
Times ResetNumber of times the base station has
been restarted.
Handovers (from)Number of handovers from the RFP that
were completed or cancelled.
38 Polycom, Inc.
Statistics System Statistics
Table 6-3Radio Fixed Parts Statistics
ParameterDescription
Handovers (to)Number of handovers to the RFP that
were completed or cancelled.
Cancel Handover RateThe rate of canceled handovers for the
RFP.
Active Calls NowNumber of current active calls
Total Number of CallsThe total number of calls on the base
station.
Number of Dropped CallsTotal number of dropped calls on the base
station.
Dropped Call RateThe rate of dropped calls on the base
station.
Times BusyThe number of times all 4 base station
channels were busy at the same time.
Number of Busy PeriodsNumber of busy periods on the base
station divide into intervals of seconds.
0-3, 4-8, 9-15, 16-45, 46-120, 121-300,
300+
To Read the Abnormal Calls Statistics
1On the Statistics tab, click the Calls tab.
2Click the Abnormal CallRelease tab, and then click the Read Abnormal
Call Release button to view information about abnormal calls.
Polycom, Inc. 39
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Statistics
Figure 6-4 Abnormal Calls Statistics
The following information is available
.
ParameterDescription
Time of IncidentTime of the disconnection.
Table 6-4Abnormal Calls Statistics
Local NumberLocal number of the handset.(DN,
extension)
NameName of the handset as it appears in the
database.
PPIDPortable Part Identification
RFP NumberRadio Fixed Part Number
To Read the Active Calls Statistics
1On the Statistics tab, click the Calls tab.
2Click the Active Calls Statistics tab, and then click the Read Active Call
Statistics button to view information about current calls.
Figure 6-5 Active Calls Statistics
40 Polycom, Inc.
Statistics System Statistics
Table 6-5Current Calls Statistics
ParameterDescription
Established TimeThe time the call started.
DurationThe length of the call in seconds.
DirectionSpecies whether the call is incoming or
outgoing.
InterfaceSpecifies the type of interface. Currently
only analogue and DECT to DECT.
Local NumberThe local number of the handset. (DN,
extension)
NameName of the handset as it appears in the
database.
To Read the Media Resources Statistics
1On the Statistics tab, click the Media Resources tab.
2Click the Read Media Resource Statistic button to view information about
the media resources.
Figure 6-6 Media Resources Statistics
Table 6-6Media Resources Statistics
ParameterDescription
ShelfThe shelf containing the Media Resource
Card.
SlotThe slot on which the Media Resource
Card is connected.
Active CallsThe number of active calls.
Max Active CallsThe maximum number of active calls.
Total CallsThe number of total calls.
Polycom, Inc. 41
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Statistics
Saving Configuration & Statistical Information
You can save both configuration and statistical information as a .txt file. This
can be useful, for example, if you want to reset statistics, but don’t want to loose
the current information.
1From the File menu, click save Get system, configuration and trace files.
2In the Save As window, navigate to the folder where you want to save the
file, and then click Save.
-or-
3From the Report menu, select Save Configuration Statistics on PC, and
then navigate to the folder where you want to save the file, and click Save.
On newer solution please use the "Get system, configuration and trace files"
facility. On older system that doesn't have the "Get system configuration and
trace files" facility, you can use this "Save Configuration Statistics as *.txt
(incl. PP)".
Sending Configuration Statistics via E-mail
You can send the Configuration statistics to Polycom via e-mail. However,
before you can do so you have to fill in information the e-mail tab.
Figure 6-7 E-mail Report
To specify E-mail Report Information
1On the E-mail Report tab, enter your company information in the
Company info pane.
2In the E-mail info pane specify from which e-mail account you want to
send the statistical information.
42 Polycom, Inc.
Statistics System Statistics
3From the Status Mail Timing list, select how often you want to send the
status mail. The default setting is Disabled.
4In the SMTP Port field, enter the port used for incoming mail.
5In the SMTP Address field enter the IP address of the SMTP server.
6In the SMTP User field enter the user name if required by the SMTP
server.
7In the Reply Address field enter the e-mail address to which the report
recipient can reply.
8In the Recipient Address field type KIRK Wireless Server
8000statistics@polycom.com.
9In the Carbon Copy fields enter the e-mail addresses of any other
recipients to which you want to send a copy of the report.
10 Click the Send configuration statistics via E-mail button to send the
report.
11 If the outgoing mail server uses SMTP authentication, click the Write
SMTP Password button, or type the password.
You can also send the statistics report from the Report menu
To send Configuration Statistics via E-mail from the Report menu
aFrom the Report menu, select Send Configuration Statistics via E-mail.
Figure 6-8 Sending Configuration Statistics via E-mail
The KIRK Wireless Server 8000 generates the following files, attaches them
to an e-mail, and sends them.
•configuration.txt
•eng1.tar.gz
•gain_data.txt
•level_2_trace.txt
•level_3_trace.txt
•pp_statistic.csv
•restart_data.txt
•rfp_statistic.csv
Polycom, Inc. 43
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Statistics
•settings.txt
•statistics.txt
•trace_start_up.txt
•user_data.txt
•Warnings.txt
If more shelves are present in the system, the system will generate
additional “eng<n>.tar.gz”files for each shelf (n represents the shelf
number).
Getting System Logs
You can save system, configuration and trace files to a specified folder. This is
very useful and highly recommended when reporting issues to Polycom.
1From the File menu, click save Get system, configuration and trace files
2In the Browse for folder window, navigate to the folder where you want
to save the files, and then click OK.
The KIRK Wireless Server 8000 and the KIRK Wireless Server 2500 generate
the following files and save them to the specified folder.
•configuration.txt
•eng1.tar.gz
•gain_data.txt
•level_2_trace.txt
•level_3_trace.txt
•pp_statistic.csv
•restart_data.txt
•rfp_statistic.csv
•settings.txt
•statistics.txt
•trace_start_up.txt
•user_data.txt
•Warnings.txt
If more shelves are present in the system, the system will generate
additional “eng<n>.tar.gz”files for each shelf (n represents the shelf
number).
The first action on a site inspection should be to get those System
Configuration and Trace files.
The last thing to do before leaving a site should also be to take the System
Configuration and Trace files.
44 Polycom, Inc.
Statistics System Statistics
If you have an issue to report about a site, then those files are required with
the report.
Polycom, Inc. 45
System Management
This section describes how to work with the KIRK Wireless Server 8000 and
KIRK Wireless Server 2500 Operation and Management (OAM) program.
The KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM program
enables you to manage text messages, status information, user registration, and
base station information. Furthermore, you use the OAM program to maintain
the system and keep track of system statistics.
7
System Configuration
The System Configuration tab displays hardware and interface information for
each shelf and for each slot in each shelf.
You can view the following information about hardware product change status
(HW PCS) for each slot in each shelf, and information about which Interface
card is used in each slot in each shelf. Furthermore, you can view information
about which software version is currently used.
The following figure provides an example of the information that is displayed
on the System Configuration tab.
Polycom, Inc. 46
System Configuration System Management
Figure 7-1 System Configuration tab (for a KIRK Wireless Server 8000 system)
Figure 7-2 System Configuration tab (for a KIRK Wireless Server 25000 system)
Polycom, Inc. 47
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Analogue Settings
Analogue Settings
On the analogue settings tab, you can find information about the settings of the
KIRK Wireless Server 8000 or KIRK Wireless Server 2500.
You can define analogue settings for each individual card.
To Read Analogue Settings
aTo populate the table with system information, click the Read button.
Figure 7-3 Analogue Settings tab
You can also change the parameter settings for each slot on each shelf.
To Change Analogue Settings
aOn the Analogue settings tab, left-click any cell in a row that contains
information about the slot settings you want to change. The Analogue
Settings window appears. In the title bar, you can see which shelf number
and slot number you have selected.
48 Polycom, Inc.
Analogue Settings System Management
Figure 7-4 Analogue Settings Dialogue
For each slot in a shelf the following information is displayed.
Table 7-1Analogue Settings
ParameterDetailsDescription
RingerMaximum frequencyLists the maximum ringer
frequency
Minimum frequencyLists the minimum ringer
frequency
Number of periodsSpecifies the number periods
Clip typeDisplays the caller ID
standard that is used.
FSK ClipTime-outSpecifies how long the caller
ID is displayed on the
handset.
Seizure (bits)Specifies the number of
alternating bits used for
channel signaling.
Mark (bits)Specifies the number of
alternating bits used for
synchronization.
DTMF TxTone on time (ms)Specifies the length of the
dial tone.
Tone pause time (ms)Specifies the length of the
pause between each dial
tone.
Level offset (dB)Specifies the level offset of
the dial tone.
Polycom, Inc. 49
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Analogue Settings
Table 7-1Analogue Settings
ParameterDetailsDescription
Recall Loop
Break Time
Dial Tone
Detect
Number of
Busy Tone
Period
ECAN State(On/Off)Specifies whether echo
NLPState (On/Off)Specifies whether the
TimeThe time it takes before a dial
Time-outSpecifies the number of
Mode:
•Limits the signal when it
is active
•Reserved
•Sends sign noise when it
is active
•Sends white noise when
it is active
The register recall time in
milliseconds. (R)
tone is accepted as valid.
seconds to wait for a dial tone
before sending digits
regardless of whether there’s
a dial tone.
Specifies the number of
seconds to wait before
accepting busy signal.
cancellation is enabled or
disabled.
non-linear processor is
enabled or disabled.
Determines type of comfort
noise that is used.
CPT (Call
Progress
Ton e)
50 Polycom, Inc.
Busy low frequencyThe minimum frequency of
the range within which CPT is
detected.
Busy high frequencyThe maximum frequency of
the range within which CPT is
detected.
Busy tone on time (ms)Specifies the length of time
the tone is heard.
Busy tone pause time (ms)Specifies the length of time
between audible tones.
Dial low frequency (Hz)The minimum frequency of
the dial tone range.
Dial high frequency (Hz)The maximum frequency of
the dial tone range.
Dial tone on time (ms)Specifies the length of time
the tone is heard.
SIP Configuration System Management
Table 7-1Analogue Settings
ParameterDetailsDescription
Dial tone pause time (ms)Specifies the length of time
between audible tones
Detect tolerance (ms)Specifies detect tolerance for
both busy tone pause and
dial tone pause.
IWU GainTx(dB)The transmitter gain in dB.
Rx (dB)The receiver gain in dB.
Frequency
Band
Number of
Busy Tone
Periods
GainTx(dB)The transmitted analogue
SIP Configuration
On the SIP Configuration tab you define general SIP settings, information
about authentication, DTMF signalling, message waiting indication and media.
To Read SIP Configuration
aTo populate the window with SIP information, click the Read button.
Frequency Band numberParameter not in use - set to
zero.
PeriodsThe number of busy tone
periods.
signal’s gain in dB.
Rx (dB)The received analogue
signal’s gain in dB.
Polycom, Inc. 51
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide SIP Configuration
Figure 7-5SIP Configuration
52 Polycom, Inc.
SIP Configuration System Management
Table 7-2SIP Configuration
ParameterDetailsDescription
Enter the local port number. The
default local port number is 5060.
GeneralLocal Port **
Transport * **
Note: The local port is the port on
which the KIRK Wireless Server
8000 or KIRK Wireless Server 2500
listens for incoming SIP-signalling
UDP only: To be selected if SIP
signalling is sent through UDP,
and only simple DNS is used for
resolving IP addresses.
DNS SRV: To be selected if SIP
signalling is sent through UDP,
and DNS SRV is used for
resolving IP addresses.
Default Domain
**
Register each
endpoint on
separate port **
Enter the name of the domain.
If only one SIP server then you
should write the IP address or
name of the SIP server in this field.
If you have more than one SIP
server either with load balancing
or as backup, then you should
write the domain name in this
field.
Note: If no user specific domain is
configured, the handsets
registered on the KIRK Wireless
Server 8000 or KIRK Wireless
Server 2500 will use the default
domain as the domain part of the
SIP URI; e.g. John Doe
<sip:1234@somecompany.com>
If enabled, it specifies that each
user should use an individual
UDP port for its signaling; if
disabled, all users should use the
local port defined in the SIP
configuration.
Polycom, Inc. 53
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide SIP Configuration
ParameterDetailsDescription
Specifies how requests outside a
dialog are sent if a list of SIP
servers is received via DNS SRV. If
Send all
messages to
current registrar
Registration
Expire (sec) *
Max Forwards *
enabled, it sends each request to
the server currently holding the
registration; if disabled, it
performs a DNS SRV lookup for
each request and determines the
destination from this.
Enter the number of seconds
before a SIP registration will be
renewed. The default value is 3600
It refers to the maximum number
of proxys or gateway jumps,
maximum number of times the
SIP messages can be forwarded.
The default value is 70.
SIP type of
service * **
Defines IP type of service used for
SIP messages. The default setting
is 96.
54 Polycom, Inc.
SIP Configuration System Management
ParameterDetailsDescription
You can define up to 4 SIP proxies.
When defining a proxy, please
specify the priority, weight and
URI of the proxy.
If you have more than one SIP
server, then the addresses must be
written in the Proxy 1..4 fields.
If more than one has the same
Priority, then the weight is used
for load sharing. The sum of
weights for SIP server on one
Priority level should be 100.
SIP server(s) with priority 1 is the
main call handler, if that goes out
of server then KIRK Wireless
Server will register the SIP users
ProxiesProxy 1..4 **
on SIP server(s) with priority level
of 2.
Please note if a server goes down
and the KIRK Wireless Server
doesn't have outgoing calls, it will
not know and incoming calls from
the next level of SIP server will not
be answered. As soon as the first
outgoing call fails, then the KIRK
Wireless Server will react to
incoming call from the new SIP
server on the next priority level.
Note: The proxy is the SIP URI of
the SIP-proxy. The KIRK Wireless
Server 8000 and KIRK Wireless
Server 2500 will route all outgoing
SIP signalling to the proxy, e.g. SIP
registrations and outgoing calls.
AuthenticationDefault User
Default
Password
Polycom, Inc. 55
Default user name used for SIP
authentication.
Enter password.
Note: If no handset specific
authentication user
name/password is configured,
handsets registered on the KIRK
Wireless Server 8000 or KIRK
Wireless Server 2500 will use the
default user name/password for
authentication.
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide SIP Configuration
ParameterDetailsDescription
Enable the check box (Real-Time
Transport Protocol), if you want
the keypad signalling sent as RTP
packets with DTMF code.
SignallingSend as RTP
Note. Some SIP servers
understand both methods, so if
you enable both methods for
sending DTMF, then ciphers will
be sent twice.
Message
waiting
indication
Media
Offered rfc2833
payload type
Send as SIP
Info
Tone Duration
(msec)
Enable
Indication
Enable
Subscription **
Subscription
Expire (sec) *
Packet Duration
(msec) *
Payload type for rfc2833 in SDP
offers. The default value is 96.
Enable the check box, if you want
the keypad signalling sent as SIP
INFO.
Enter the time length of the tone in
milliseconds. The default value is
270.
Enable the check box, if you want
to display MWI in the handset..
Enable the check box, if you want
to subscribe to MWI indications
from the SIP proxy.
Enter the number of seconds
before MWI subscription will be
renewed. The default value is
3600.
It defines the duration of the RTP
media stream packets. Select
between 10, 20 and 40 msec.
Media Type of
Service * **
Port Range Start
* **
56 Polycom, Inc.
IP type of service for voice. The
default setting is 184.
Port range start used for RTP. The
default value is 58000.
SIP Configuration System Management
ParameterDetailsDescription
Define the priorities of codecs.
G726-32/8000: The standard 32
kbit/second ADPCM used by the
DECT standard between PP and
RFP. We also use it on the lines
between RFP and KIRK Wireless
Server and on the back plane
Codec priority *
between the different interface
cards (BIF08, AB08, AB16 &
MR32).
PMCA/8000 is G.711 A-law.
PCMU/8000 is G.711
Note: For international (POTS)
calls between a nation using µ-law
and a nation using A-law, the
international line shall use A-law.
µ-law.
Call status
Require
symmetric RTP
**
Play on-hold
tone
Display status
messages
'#' key ends
overlap dialing
Require that the other party sends
RTP from the same UDP port as it
will receive RTP.
Enable check box to receive
on-hold tone when placed on
hold.
Enable check box to receive status
messages in the handset display.
Pressing pound key dials number
in overlap dialing.
Note: SIP is an American designed
telephony standard, so it needs a
complete telephone number
before it can start call routing.
There are two ways for the SIP
interface to assume the number is
completed.
1. If no new digit within 4 seconds
after the last, then the number is
considered completed. This
method is hard coded and always
enabled.
2. You can also enabled "#" as a
completion sign.
Call waitingEnable call waiting.
Click Save to save your SIP configuration data.
Note*) - Required field, **) - Restart required for the setting to be applied
Polycom, Inc. 57
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Base Station Settings
Base Station Settings
On the Base Stations tab you find information about the settings of each base
station in the system.
Figure 7-6 Base Stations tab
To Read Base Station Settings
aTo populate the table with system information, click the ReadAll button.
The following information is available
Table 7-3Base Station Settings
ParameterDescription
RFPRadio Fixed Part number 0-511
PCSThe base station software version
Part NumberPart number that identifies the base
station software.
RegionThe region that determines the base
station settings.
Time slot in airThere are 12 air time slots in each
direction (numbered 0-11). If set to “Even”,
the base station uses an even time slot
(0,2,4,6,8,10). If set to “Odd” then the
base station will use an odd time slot
(1,3,5,7,9,11). If set to “Follow RPN”, the
base station will use even time slots if it
has an even RPN; if it has an odd RPN
then the base station will use odd time
slots.
RPNRadio Part Number. The number the base
station sends. (0-255) For more
information, see “Radio Part Numbers” on
page 60
58 Polycom, Inc.
Base Station Settings System Management
Table 7-3Base Station Settings
ParameterDescription
Cable DelayThe time it takes the signal to reach the
base station.
ShelfThe number of the shelf to which the base
station is connected. (1-8)
Card No.Specifies the card number. (1-8)
To Change Base Station Region
1On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) whose region you want to change.
2Point to Region, and then select the preferred region.
aEurope
bSouth America
cTaiwan
dUSA
Important You should only change to a region with a frequency range that
is legal for use in your area.
3Click the Write button, to write the changes to the system.
To Change Base Station Slot
1On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) whose slot you want to change.
2Point to Slot, and then select one of the following options.
aEven
bOdd
cFollow RPN
3Click the Write button, to write the changes to the system.
To write Region or Slot to a single Base Station
1On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) whose slot or region you have changed.
2Click Write Region/Slot to Single RFP.
To Reset a Single Base Station
1On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) that you want to reset.
Polycom, Inc. 59
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Base Station Settings
2Click Reset Single RFP.
To Change Region on All Base Stations (RFPs)
1On the Base Station tab, right-click in any cell.
2Click Change All RFPs to <region>/Follow RFP.
Radio Part Numbers
Base stations and repeaters both transmit a radio part number - an 8 bit number
between 0 and 255.
The handset compares the RPN of the base/repeater to which it is currently
connected to that of the RPN of the base station/repeater it wants to handover
to.
The type of handover to use depends on the units involved in the handover.
Handovers
•Handovers between two base stations must take place as connection
handovers.
•Handovers between a repeater and the base station with which the repeater
is synchronized should preferably take place as bearer handovers, because
this is the fastest process.
•Handovers between a repeater and a base station with which the repeater
is not synchronized must take place as connection handovers.
Handover Capabilities
A handset cannot tell the difference between a base station and a repeater.
Therefore, the RPN transmission pattern by default determines how the
handover takes place. Assigning the recommended repeater RPN is therefore
very important.
Polycom Kirk base stations transmit a pattern that determines whether to use a
connection or a bearer handover.
By default the base stations are configured to perform a bearer handover if
there is a difference of 64, 128, or 192 between the two RPNs.
In systems with more than 64 base stati ons you must be careful when you reuse
RPNs. That is, base stations that are mounted in close proximity of each other
can not have a difference in RPN of 64, 128, or 192. The handset will not be able
to make a connection handover as shown in Figure 7-7 on page 61.
60 Polycom, Inc.
Base
station
RPN 4
Repeater
RPN 132
Base
station
RPN 68
Handover fails
Handover succeeds
MSF Messages (Message Service Function) System Management
Figure 7-7 RPN and Handovers
Also, a handset must never be able to detect two radio units (base stations or
repeaters) with the same RPN at the same time. The handset will not be able to
make a handover. If an RPN is reused, the units must be placed at a fair distance
from each other.
Recommended Numbering Pattern, if you absolutely have to use
repeaters
Go to “Base Station and Repeater Numbering” on page 82 to see a complete list
of the recommended repeater and base station numbering in systems with up
to 512 base stations.
MSF Messages (Message Service Function)
From the MSF Demo tab you can send text messages to any MSF compatible
handset connected to the KIRK Wireless Server 8000 or KIRK Wireless Server
2500. Also, any MSF-compatible handset connected to the KIRK Wireless
Server 8000 or KIRK Wireless Server 2500 can send text messages to the KIRK
Wireless Server 8000 or KIRK Wireless Server 2500.
Note The MSF Demo tab is only a demo of messaging services that demonstrates
the capacity of the messaging API. The API is intended to be used by a
third-party application, such as an alarm server.
You can send two types of MSF messages: Normal MSF and MSF Broadcast. A
normal MSF message is sent to each individual handset at a time, and a
confirmation is sent when the handset has received the message. A broadcast
message can be sent to a large number of users at the same time, but there is no
confirmation from the individual handsets.
Polycom, Inc. 61
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide MSF Messages (Message Service Function)
To Send Text Messages from KIRK Wireless Server 8000 or KIRK Wireless Ser ver
2500 to a Handset
1From the main window of the OAM program, click the MSF Demo tab.
Figure 7-8 MSF Demo tab
2In the Message pane, type the directory number of the receiver handset in
the Direct Number field, and then type the message you want to send in
the Display Text field.
3If you want the receiver to call you back, type a number in the Callback
Number field.
4Use the Setup Spec panes to define different settings for the receiver
handset.
— Setup Spec 1: Use these fields to define how the display on the receiver
handset behaves when receiving a text message.
— Setup Spec 2: Use these fields to define how the receiver handset
handles the text message.
— Setup Spec 3: Use these fields to define how the receiver handset acts
when receiving a text message.
— Setup Spec 4: Use these fields to define how the receiver handset
handles voice calls when receiving a text message.
5In the Tone and Time-out specify the type of tone the receiver handset
sends when receiving a text message.
62 Polycom, Inc.
MSF Messages (Message Service Function) System Management
6In the Date and Time field check Send Date and Time to include the
information in the text message.
7The Menu Select Setup box demonstrates the facilities of the API.
8The ASCII String Setup pane, demonstrates the facilities of the API.
Note To obtain the API specifications, please contact Polycom
(Denmark).
9Click the Setup Request button to send the text message.
The Connection Status box displays an MSF connection confirmation from
the receiver handset when the text messages is received (to confirm the
connection the user of the handset must press
If an error occurs during the connection, or if the handset releases the call,
a release text is displayed in the Connection Status box. The most common
release text are the following:
Table 7-4Connection Status
MessageCause
/OK.)
Normal releaseThe handset has received the message.
Timer expiryA time-out occurred when trying to send
MSF to the handset.
Handset is out of rangeThere is no contact to the handset
Handset is busyThe handset is busy with another MSF
connection.
Unknown handsetThe handset is unknown to the system.
Check the directory number.
10 If you have received a connection confirmation, and if you selected the
Text Call (stay connected) check box in the Setup Spec 1 area, the KIRK
Wireless Server 8000 or KIRK Wireless Server 2500 is still connected to the
handset and you can send more messages.
Type the new text message in the Display Text field, and then click Display Request.
11 To release the connection to the handset, click Release Request if the Text
Call (stay connected) box is selected. Otherwise the connection is
automatically released after transfer of the message.
12 Click Clear to clear the Connection Status area.
To Send an MSF Broadcast Message
1Click the MSF Demo tab, and then click the MSF Broadcast tab.
Polycom, Inc. 63
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide MSF Messages (Message Service Function)
Figure 7-9 MSF Broadcast Tab
2From the BroadcastType list, select the type of broadcast from the
broadcast list. You have the following options.
Typ eDescription
Table 7-5MSF Broadcast Types
All PPSends message to all registered PPs.
Single PPSends message to one specific PP.
GroupSends message to a group of handsets
3In the Repetitions field specify how many times you want the message to
repeat.
4If you have specified Single PP, then in the PP receiver ID type the direct
number of the PP you want to broadcast to.
- or -
5If you have specified Group, then in the PP receiver ID type the group
number you want to send the message to.
The PP Receiver ID is disabled if you select all PP.
6In the Discriminator field, specify how the handset message alert.
7In the Text field, type the text you want to broadcast, and then click
Broadcast Request.
Responding to Text Messages
On the MSF Demo tab, the Connection Status area shows if a text message has
been sent from a handset to the KIRK Wireless Server 8000 or KIRK Wireless
Server 2500.
1To respond to the message and set up a connection, type the handset
number in the Direct Number field. The number is displayed in the
Connection Status area. Click Connection Response.
64 Polycom, Inc.
MSF Messages (Message Service Function) System Management
2To release the connection to the handset, type the direct number in the
Direct Number field, and then click Release Request.
3Click Clear to clear the Connection Status area.
Polycom, Inc. 65
Tracing Communication
The trace features of the KIRK Wireless Server 8000 and KIRK Wireless Server
2500 are particularly useful when testing a new installation and for error
finding and for documenting scenarios.
8
Tracing
The trace tab displays tracing information according to the settings you have
specified on the Trace menu.
To limit the amount of information that is displayed, you can specify a trace
level.
To Specify a Trace Level
aFrom the Debug menu, point to Trace levels, and the select the preferred
level.
Figure 8-1 Specifying a Trace Level
Polycom, Inc. 66
Trac ing Tracing Communication
You have the following options.
Table 8-1Trace Levels
Trace levelDescription
DisabledDisplays no trace messages.
Level 1Displays subscription and location
registration information.
Level 2Displays subscription, location
registration, abnormal calls, and
messaging information.
Level 3Displays subscription, location
registration, abnormal calls, messaging,
and normal voice information.
Level 4Note level 4 is intended for Polycom KIRK
internal use only. We recommend that you
don’t use level 4 unless otherwise
instructed by Polycom.
Displays subscription, location
registration, abnormal calls, messaging,
and normal voice information as well as
debug messages.
To further limit the amount of information that is displayed, you can set a trace
filter.
To Specify a Trace Filter
1From the Debug menu, click Trace filters.
Figure 8-2 Specifying Trace Filters
Polycom, Inc. 67
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Tracing
2In the Message Level list, select the trace level on which you want to add a
filter.
3To include a specific PPID in the filter, select the number from the PPID
list, otherwise select Exclude.
4To include a specific local number in the filter, type the number in the
Local Number field.
5To include a specific RFP number in the filter, select the preferred number
from the RFP Number list, otherwise select Exclude.
6When you have defined all your filter preferences, click the Set Trace
Filter button.
The results that are displayed on the Trace tab are now based both on the trace
level and the trace filter you have specified.
You can apply more than one filter at a time. When you want to apply another
filter, simply go through steps 1-10 again.
To Clear All Filters
aFrom the Debug menu, click Trace filters, and then click the Clear All
Filters button.
Using the Serial Monitor
The serial monitor displays information about the host and KIRK Wireless
Server 8000 or KIRK Wireless Server 2500 connection.
To View Serial Monitor Information
1From the Debug menu, click Serial Monitor.
Figure 8-3 Viewing Serial Monitor Information
2Select Follow data, to display communication information.
68 Polycom, Inc.
Trac ing Tracing Communication
3Select Omit new data, if you do not want to view current data.
Using the Network Data Unit monitor
The NDU monitor displays information about the data packages that are
processed in the system. The NDU monitor is useful for third-party application
developers as a supplement to the API documentation.
To view NDU Monitor Information
1From the Debug menu, click NDU Monitor.
Figure 8-4 Viewing NDU Monitor Information
2Select Follow, to display information.
Polycom, Inc. 69
Regulatory Notices
This section contains important safety regulations for the KIRK Wireless Server
8000 and KIRK Wireless Server 2500.
International Regulatory and Product Information
9
United States Federal Communication
Commission (FCC)
Part 15: Class A Statement. This equipment has
been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC
Rules. Test limits are designed to provide reasonable
protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses and can radiate
radio-frequency energy and, if not installed and used
in accordance with the instruction manuals, may
cause harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the
user will be required to correct the interference at his
or her own expense.
Part 68: Network Registration Number. This
equipment is registered with the FCC in accordance
with Part 68 of the FCC Rules. This equipment is
identified by the FCC registration number.
If requested, the FCC registration Number and REN
must be provided to the telephone company.
Any repairs to this equipment must be carried out by
Polycom, Inc. 70
International Regulatory and Product Information Regulatory Notices
Polycom Inc. or our designated agent. This
stipulation is required by the FCC and applies during
and after the warranty period.
United States Safety Construction Details:
o All connections are indoor only.
o No direct connections to public networks.
o Unit is intended for RESTRICTED ACCESS
LOCATION.
o Unit is to be installed in accordance with the
National Electrical Code.
o The branch circuit overcurrent protection shall
be rated 20 A for the AC system.
o This equipment has a maximum operating
ambient of 40°C, the ambient temperature in
the rack shall not exceed this temperature
CE Mark R&TTE Directive
Polycom Inc., declares that the Polycom KIRK Wireless Server 8000
and Polzcom KIRK Wireless Server 2500 are in conformity with the
following relevant harmonized standards:
EN 60950-1:2006
EN 55022:2006
EN 55024:1998, A1:2002, A2:2003
Following the provisions of the Council Directive
1999/CE on radio and telecommunication terminal
equipment and the recognition of its conformity.
This KIRK product has been marked with
the CE mark. This mark indicates
compliance with EEC Directives 89/336/EEC,
73/23/EEC 1999/5/EC. A full copy of the
Declaration of Conformity can be obtained
from Polycom Ltd, 270 Bath Road, Slough,
Berkshire, SL1 4DX, UK.
The WEEE Marking on this equipment
indicates that the product must not be
disposed of with unsorted waste, but must
be collected separately.
Polycom, Inc. 71
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Important Safety Instructions and Product
Canadian Department of Communications
This Class [A] digital apparatus complies with
Canadian ICES-003.
Notice: The Industry Canada label identifies certified
equipment. This certification means that the
equipment meets telecommunication network
protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The
Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be
aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment malfunctions, may give
the telecommunications company causes to request
the user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or
electrician, as appropriate.
Important Safety Instructions and Product Information
Before using your telephone equipment, you should always follow basic safety
instruction to reduce the risk of fire, electrical shock and injury to persons, and
damage to property.
1Read and understand all instructions
72 Polycom, Inc.
Important Safety Instructions and Product Information Regulatory Notices
2Follow all warnings and instructions including those marked on the
product
3Unplug this product before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use damp cloth for cleaning
4Do not install the telephone equipment in the bathroom or near a wash
bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming
pool
5The product should be operated only from the type of power source
indicated on the instructions. If you are not sure of the type of power
supply, consult your dealer or local power company.
6Do not overload wall outlets and extension cords as this can result in fire
or electrical shock.
7Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in fire, electrical shock, or injury. Never spill liquid of any kind into
this product.
8To reduce the risk of electrical shock or burns, do not disassemble this
product. Opening or removing covers may expose you to dangerous
voltages, dangerous electrical current, or other risks. Incorrect reassemble
can cause electrical shock when the appliance is subsequently used. If the
product need repair, consult your dealer.
9This product does not support connections to outside plant.
10 Refer servicing to qualified service personnel under the following
conditions:
If liquid has been spilled into the product
If the product has been exposed to rain or water
If the product does not operate normally when following the operating
instructions in the manual. Adjust only those controls that are covered
by the operation instructions. Improper adjustment of other controls
may result in damage and will often require extensive work by qualified
service personnel to restore the product to normal operation.
If the product has been dropped or cabinet has been damaged
If the product exhibits a distinct change in performance
Polycom, Inc. 73
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Important Safety Instructions and Product
Warning
1Avoid using telephone during an electrical storm. There may be a risk of
electrical shock from lightning
2Do not use the telephone to report a gas leak in the vicinity of the leak
3Do not place the unit near microwave ovens, radio equipment, or
non-ground connected televisions. These appliances may cause electrical
interference to the base or handset
4Installation must be performed in accordance with all relevant national
wiring rules
5Plug acts as Disconnect Device - The socket outlet to which this apparatus
is connected must be installed near the equipment and must always be
readily accessible
6The system will not operate in the event of a blackout. Please keep a
backup phone for emergencies
Intrinsic safety
Do not install the unit in conditions where there is a danger of electrically
ignited explosions.
Exposure to sunlight, heat and moisture
Do not expose the unit to direct sunlight for long periods. Keep away from
excessive heat and moisture.
Spare parts and accessories
Use only approved spare parts and accessories. The operation of non-approved
parts cannot be guaranteed and may even cause damage.
RF compliance information
The users manual or instruction manual for an intentional or unintentional
radiator shall caution the user that changes or modifications not expressly
approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
NOTICES
FCC Note: This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
74 Polycom, Inc.
Important Safety Instructions and Product Information Regulatory Notices
IC Note: Operation is subject to the following two conditions: (1) This device
may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device. The
term “IC:” before the certification /registration number only signifies that the
Industry Canada technical specifications were met.
Privacy of communications may not be ensured when using this telephone.
Information to user: The users manual or instruction manual for an intentional
or unintentional radiator shall caution the user that changes or modifications
not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Polycom® Product Warranty Statement
The software included in this Product (including, without limitation, firmware
and all updated thereto, including any software that may be downloaded
electronically via the internet or otherwise (the “Software”) is licensed, not
sold. Customer shall not reverse compile, disassemble or otherwise reverse
engineer, embed within any other software product, or modify in any manner
with respect thereto, the Software in whole or in part.
THE TERMS AND CONDITIONS APPLICABLE TO POLYCOM’S
LIMITED WARRANTY ARE AS SET FORTH BELOW (AND ARE ALSO
INCLUDED IN THE DOCUMENTATION PACKAGED WITH NEW
POLYCOM PRODUCTS):
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that
the product will be free from defects in workmanship and materials, under
normal use and service, for one year, or such longer period as Polycom may
announce publicly from time to time for particular products, from the date of
purchase from Polycom or its authorized reseller. Polycom’s sole obligation
under this express warranty shall be, at Polycom’s option and expense, to
repair the defective product or part, deliver to Customer an equivalent product
or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, Polycom may, in its sole discretion, refund to Customer
the purchase price paid for the defective product. All products that are replaced
will become the property of Polycom. Replacement products or parts may be
new or reconditioned. Polycom warrants any replaced or repaired product or
part for ninety (90) days from shipment, or the remainder of the initial warranty
period, whichever is longer. Products returned to Polycom must be sent
prepaid and packaged appropriately for safe shipment, and it is recommended
that they be insured or sent by a method that provides for tracking of the
package. Responsibility for loss or damage does not transfer to Polycom until
the returned item is received by Polycom. The repaired or replaced item will be
shipped to Customer, at Polycom's expense, not later than thirty (30) days after
Polycom receives the defective product, and Polycom will retain risk of loss or
damage until the item is delivered to Customer.
EXCLUSIONS. Polycom will not be liable under this limited warranty if its
testing and examination disclose that the alleged defect or malfunction in the
product does not exist or results from:
• Failure to follow Polycom's installation, operation, or maintenance
instructions.
Polycom, Inc. 75
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Important Safety Instructions and Product
• Unauthorized product modification or alteration.
• Unauthorized use of common carrier communication services accessed
through the product.
• Abuse, misuse, negligent acts or omissions of Customer and persons under
Customer's control; or
• Acts of third parties, acts of God, accident, fire, lighting, power surges or
outages, or other hazards.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT
OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO
THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES
AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH
DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS.
SUPPORT & SERVICE AGREEMENTS. If you purchased your product from
a Polycom Authorized Reseller, contact the Authorized Reseller for
information about support and service agreements applicable to your product.
For information on Polycom service, go to the Polycom web site
www.polycom.com, products and services menu, or call 1-800-765-9266,
outside the US call 1-
408-526-9000, or your local Polycom Office, as listed on the Polycom Web site.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW,
POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY,
WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE),
FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR
OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF
ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS
ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT POLYCOM'S OPTION. THIS DISCLAIMER OF
LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
76 Polycom, Inc.
Important Safety Instructions and Product Information Regulatory Notices
DISCLAIMER. Some countries, states, or provinces do not allow the exclusion
or limitation of implied warranties or the limitation of incidental or
consequential damages for certain products supplied to consumers, or the
limitation of liability for personal injury, so the above limitations and
exclusions may be limited in their application to you. When the implied
warranties are not allowed to be excluded in their entirety, they will be limited
to the duration of the applicable written warranty. This warranty gives you
specific legal rights which may vary depending on local law.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall
be governed by the laws of the State of California, U.S.A., and by the laws of the
United States, excluding their conflicts of laws principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded
in its entirety from application to this Limited Warranty and Limitation of
Liability.
END-USER LICENSE AGREEMENT FOR POLYCOM SOFTWARE
IMPORTANT - READ CAREFULLY BEFORE USING THE SOFTWARE
PRODUCT:
This End-User License Agreement (“Agreement”) is a legal agreement between
you (either an individual or a single entity) and Polycom, B.V
POLYCOM
Middle East, Africa, and Asia Pacific, or the POLYCOM
® SOFTWARE PRODUCT licensed by Polycom, B.V in Europe, the
SOFTWARE PRODUCT
licensed by Polycom, Inc. in the rest of the world (collectively referred to herein
as “POLYCOM”). The SOFTWARE PRODUCT includes computer software as
attached hereto and may include associated media, printed materials, and
“online” or electronic documentation (“SOFTWARE PRODUCT”). By clicking
“I agree” or by installing, copying, or otherwise using the SOFTWARE
PRODUCT, you agree to be bound by the terms of this Agreement. If you do
not agree to the terms of this Agreement, do not install or use the SOFTWARE
PRODUCT, and return it to your place of purchase for a full refund.
SOFTWARE PRODUCTis protected by copyright laws and international
copyright treaties, as well as other intellectual property laws and
for the
The
treaties. The
subject to the terms o
SOFTWARE PRODUCTis licensed (not sold) to you, and its use is
f this Agreement.
1. GRANT OF LICENSE.
Subject to the terms of this Agreement, POLYCOM grants to you a
non-exclusive license to install and use the SOFTWARE PRODUCT on the
POLYCOM product with which this SOFTWARE PRODUCT is supplied (the
“PRODUCT”). You may use the SOFTWARE PRODUCT only in connection
with the use of the PRODUCT. You are not permitted to lease, rent, distribute
or sublicense the SOFTWARE PRODUCT or to use the SOFTWARE PRODUCT
in a time-sharing arrangement or in any other unauthorized manner. Further,
no license is granted to you in the human readable code of the SOFTWARE
PRODUCT (source code). Except as provided below, this License Agreement
does not grant you any rights to patents, copyrights, trade secrets, trademarks,
or any other rights in respect to the SOFTWARE PRODUCT.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
Polycom, Inc. 77
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Important Safety Instructions and Product
2.1 Limitations on Reverse Engineering, Decompilation, and Disassembly.
You may not reverse engineer, decompile, or disassemble the SOFTWARE
PRODUCT, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation. The SOFTWARE
PRODUCT is licensed as a single product. Its component parts may not be
separated for use on more than one PRODUCT.
2.2 Back-up. Except as expressly provided for under this Agreement you may
not copy the SOFTWARE PRODUCT; except, however, you may keep one copy
of the SOFTWARE PRODUCT and, if applicable, one copy of any previous
version, for back-up purposes, only to be used in the event of failure of the
original. All copies of the SOFTWARE PRODUCT must be marked with the
proprietary notices provided on the original SOFTWARE PRODUCT. You may
not reproduce the supporting documentation accompanying the SOFTWARE
PRODUCT.
2.3 Modifications. You may not modify, translate or create derivative works of
the SOFTWARE PRODUCT.
2.4 Proprietary Notices. You may not remove or obscure any proprietary
notices on or in the SOFTWARE PRODUCT or the supporting documentation.
2.5 Software Transfer. You may permanently transfer all of your rights under
this Agreement, provided you retain no copies, you transfer all of the
SOFTWARE PRODUCT (including all component parts, the media and printed
materials, any upgrades, this Agreement, and, if applicable, the Certificate of
Authenticity), and the recipient agrees to the terms of this Agreement. If the
SOFTWARE PRODUCT is an upgrade, any transfer must include all prior
versions of the SOFTWARE PRODUCT. However, if the SOFTWARE
PRODUCT is marked “Not for Resale” or “NFR”, you may not resell it or
otherwise transfer it for value.
2.6 Copyright. All title and copyrights in and to the SOFTWARE PRODUCT
(including but not limited to any images, photographs, animations, video,
audio, music, text, and “applets” incorporated into the SOFTWARE
PRODUCT), the accompanying printed materials, and any copies of the
SOFTWARE PRODUCT are owned by POLYCOM or its suppliers. The
SOFTWARE PRODUCT is protected by copyright laws and international treaty
provisions. Title, ownership rights, and intellectual property rights in the
SOFTWARE PRODUCT shall remain in POLYCOM or its suppliers. Title and
related rights in the content accessed through the SOFTWARE PRODUCT is
the property of such content owner and may be protected by applicable law.
This Agreement gives you no rights in such content.
2.7 Confidentiality. The SOFTWARE PRODUCT contains valuable proprietary
information and trade secrets of POLYCOM and its suppliers and you shall
protect the confidentiality of, and avoid disclosure and unauthorized use of, the
SOFTWARE PRODUCT.
2.8 Dual-Media Software. You may receive the SOFTWARE PRODUCT in
more than one medium. Regardless of the type or size of medium you receive,
you may use only one medium that is appropriate for your single PRODUCT.
You may not use or install the other medium on another PRODUCT.
2.9 Reservation. POLYCOM reserves all rights in the SOFTWARE PRODUCT
not expressly granted to you in this Agreement.
78 Polycom, Inc.
Important Safety Instructions and Product Information Regulatory Notices
3. SUPPORT SERVICES.
POLYCOM may provide you with support services related to the SOFTWARE
PRODUCT(“SUPPORT SERVICES “). Use of SUPPORT SERVICES is governed
by the POLYCOM policies and programs described in the POLYCOM provided materials. Any supplemental software code provided to you as part
of the SUPPORT SERVICES is considered part of the SOFTWARE PRODUCT
and is subject to the terms and conditions of this Agreement. With respect to
technical information you provide to POLYCOM as part of the SUPPORT
SERVICES, POLYCOM may use such information for its business purposes,
including for product support and development. POLYCOM will not utilize
such technical information in a form that personally identifies you.
4. TERMINATION.
Without prejudice to any other rights, POLYCOM may terminate this
Agreement if you fail to comply with any of the terms and conditions of this
Agreement. In such event, you must destroy all copies of the SOFTWARE
PRODUCT and all of its component parts. You may terminate this Agreement
at any time by destroying the SOFTWARE PRODUCT and all of its component
parts.
5. UPGRADES.
If the SOFTWARE PRODUCT is labeled as an upgrade, you must be properly
licensed to use the software identified by POLYCOM as being eligible for the
upgrade in order to use the SOFTWARE PRODUCT. A SOFTWARE
PRODUCT labeled as an upgrade replaces and/or supplements the software
that formed the basis for your eligibility for the upgrade. You may use the
resulting upgraded SOFTWARE PRODUCT only in accordance with the terms
of this Agreement. If the SOFTWARE PRODUCT is an upgrade of a component
of a package of software programs that you licensed as a single product, the
SOFTWARE PRODUCT may be used and transferred only as part of that single
SOFTWARE PRODUCT package and may not be separated for use on more
than one PRODUCT.
6. WARRANTY AND WARRANTY EXCLUSIONS.
6.1 Limited Warranty. POLYCOM warrants that (a) the SOFTWARE
PRODUCT will perform substantially in accordance with the accompanying
documentation for a period of ninety (90) days from the date of receipt by you,
and (b) any SUPPORT SERVICES provided by POLYCOM shall be
substantially as described in applicable written materials provided to you by
POLYCOM, and POLYCOM support engineers will make commercially
reasonable efforts to solve any problem issues. POLYCOM does not warrant
that your use of the SOFTWARE PRODUCT will be uninterrupted or error free,
or that all defects in the SOFTWARE PRODUCT will be corrected. POLYCOM's
sole obligation under this express warranty shall be, at POLYCOM's option and
expense, to refund the purchase price paid by you for any defective software
product which is returned to POLYCOM with a copy or your receipt, or to
replace any defective media with software which substantially conforms to
applicable POLYCOM published specifications. Any replacement SOFTWARE
PRODUCT will be warranted for the remainder of the original warranty period
or thirty (30) days, whichever is longer.
Polycom, Inc. 79
Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Important Safety Instructions and Product
6.2 Warranties Exclusive. IF THIS SOFTWARE PRODUCT DOES NOT
OPERATE AS WARRANTED ABOVE, YOUR SOLE REMEDY FOR BREACH
OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO THE FULL
EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER
IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION,
AND NON-INFRINgeMENT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY
OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR
USE OF THIS SOFTWARE PRODUCT. POLYCOM SHALL NOT BE LIABLE
UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE
SOFTWARE PRODUCT DOES NOT EXIST OR WAS CAUSED BY YOUR OR
ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION
OR TESTING, UNAUTHORIZED ATTEMPTS TO MODIFY THE PRODUCT,
OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE,
OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS OR OUTAGES,
OTHER HAZARDS, OR ACTS OF GOD.
7. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT SHALL POLYCOM OR ITS SUPPLIERS BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING
OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT
OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES,
EVEN IF POLYCOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN ANY CASE, POLYCOM'S ENTIRE LIABILITY SHALL BE
LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU
FOR THE SOFTWARE PRODUCT OR U.S. $5.00. PROVIDED, HOWEVER, IF
YOU HAVE ENTERED INTO A POLYCOM SUPPORT SERVICES
AGREEMENT, POLYCOM'S ENTIRE LIABILITY REGARDING SUPPORT
SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT.
8. DISCLAIMER.
Some countries, states, or provinces do not allow the exclusion or limitation of
implied warranties or the limitation of incidental or consequential damages for
certain products supplied to consumers, or the limitation of liability for
personal injury, so the above limitations and exclusions may be limited in their
application to you. When the implied warranties are not allowed to be excluded
in their entirety, they will be limited to the duration of the applicable written
warranty. This warranty gives you specific legal rights which may vary
depending on local law.
9. EXPORT CONTROLS.
80 Polycom, Inc.
Important Safety Instructions and Product Information Regulatory Notices
The SOFTWARE PRODUCT may not be downloaded or otherwise exported or
re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North
Korea, Yugoslavia, Iran, Syria, Republic of Serbia, or any other country to
which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury
Department’s list of Specially Designated Nationals or the U.S. Commerce
Department's Table of Denial Orders. By downloading or using the
SOFTWARE PRODUCT, you are agreeing to the foregoing and you are
representing and warranting that you are not located in, under the control of,
or a national or resident of any such country or on any such list. If you obtained
this SOFTWARE PRODUCT outside of the United States, you are also agreeing
that you will not export or re-export it in violation of the laws of the country in
which it was obtained.
10. MISCELLANEOUS.
10.1 Governing Law. This Agreement shall be governed by the laws of the State
of California as such laws are applied to agreements entered into and to be
performed entirely within California between California residents, and by the
laws of the United States. The United Nations Convention on Contracts for the
International Sale of Goods (1980) is hereby excluded in its entirety from
application to this Agreement.
10.2 General. This Agreement represents the complete agreement concerning
this license and may amended only by a writing executed by both parties. If any
provision of this Agreement is held to be unenforceable, such provision shall be
reformed only to the extent necessary to make it enforceable.
10.3 Contact. If you have any questions concerning this Agreement, or if you
desire to contact POLYCOM for any reason, please contact the POLYCOM
office serving your country.
10.4 U.S. Government Restricted Rights. The SOFTWARE PRODUCT and
documentation are provided with RESTRICTED RIGHTS. The SOFTWARE
PRODUCT programs and documentation are deemed to be “commercial
computer software” and “commercial computer software documentation”,
respectively, pursuant to DFAR Section 227.7202 and FAR 12.212(b), as
applicable. Any use, modification, reproduction, release, performance, display
or disclosure of the SOFTWARE PRODUCT programs and/or documentation
by the U.S. Government or any of its agencies shall be governed solely by the
terms of this Agreement and shall be prohibited except to the extent expressly
permitted by the terms of this Agreement. Any technical data provided that is
not covered by the above provisions is deemed to be “technical
data-commercial items” pursuant to DFAR Section 227.7015(a). Any use,
modification, reproduction, release, performance, display or disclosure of such
technical data shall be governed by the terms of DFAR Section 227.7015(b).
Polycom, Inc. 81
A
Base Station and Repeater
Numbering
The following table lists base station and repeater numbering.