Polycom KIRK WIRELESS SERVER 2500, KIRK WIRELESS SERVER 8000 User Manual

Polycom

KIRK® Wireless Server 8000

& KIRK

Wireless Server 2500

Configuration Guide

Version 2.6 | December 13, 2010 | 14184631

Proprietary and Confidential

The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of Polycom, Inc.

Notice

While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues.

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1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

List of Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Reporting Issues to Polycom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Deploying an installation using some repeaters or using only base stations 3

2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

KIRK Wireless Server 8000 and KIRK Wireless Server 2500 System Overview 5

3 Installing the KIRK Wireless Server 8000 and KIRK Wireless

Server 2500 OAM Program . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting the KIRK Wireless Server 8000 or KIRK Wireless Server 2500 to a

Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Downloading the OAM Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4 Handset Registration and subscription . . . . . . . . . . . . . . . . 18

Registering Handsets through the KIRK Wireless Server 8000 and KIRK

Wireless Server 2500 OAM Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

User Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5 General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Changing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Setting the Outgoing Line Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Allowing Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting the Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Enabling PP to PP Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Allowing or Blocking New Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting the Ringing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Updating Radio Fixed Part Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

6 System Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

7 System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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Polycom KIRK Wireless Server 8000 Configuration Guide

Analogue Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

SIP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Base Station Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

MSF Messages (Message Service Function) . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

8 Tracing Communication . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Tracing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

9 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

International Regulatory and Product Information . . . . . . . . . . . . . . . . . . . . 70

Important Safety Instructions and Product Information . . . . . . . . . . . . . . . . 72

A Base Station and Repeater Numbering . . . . . . . . . . . . . . . 82

B Updating Software Manually . . . . . . . . . . . . . . . . . . . . . . 99

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Preface

This guide explains how to use the KIRK Wireless Server 8000 and the KIRK Wireless Server 2500 Operation and Management program.

Before you begin

This guide assumes the following:

• That all configuration installers have a working knowledge of the Windows operating system and graphical user interfaces.

• That a site survey and deployment have been conducted and the installer has access to these plans. For more information about deployment, refer to the Digital Mobility Deployment Guide accompanying the Deployment Kit.

• That the host pbx is installed and initialized and is working correctly.

List of Acronyms

AC Authentication code (Subscription PIN code)

API Application Programming Interface

dB deciBel

CPT Call Progress Tone

CTS Clear to Send

DCD Data Carrier Detect

DECT Digital Enhanced Cordless Telecommunications

DTMF Dual Tone Multi-Frequency

DSR Data Set Ready

DTR Data Terminal Ready

FSK Frequency Shift-Keying

HW PCS Hardware Product Change Status

IPEI International Portable Equipment Identity - the unique ID of a handset

LID Line identifier

MSF Message Service Function

OAM Operation, Administration, and Maintenance

PB Print circuit board

PBA Print circuit board assembly

PBX Private Branch eXchange

PCS Product Change Status

PIE Production Initial Edition

PPID Portable Part Identification

PP Portable Part (Handset)

RFP Radio Fixed Part (Base Station)

RPN Radio Part Number

RTS Request to Send

SN Serial Number (IPEI number)

SW PCS Software Product Change Status

WRFP Wireless Radio Fixed Part (Repeater)

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Reporting Issues to Polycom Preface

Reporting Issues to Polycom

If you experience issues with the KIRK Wireless Server 8000 or KIRK Wireless Server 2500 and want to report it to Polycom, please provide the following information.

• Configuration data as described in “Getting System Logs” on page 44.

• Number of repeaters in the installation.

• Floor plans showing location of base stations and repeaters and their Radio

Part Number (RPN).

• Issue description: What happened? What did you expect would happen? Can you reproduce the issue? How often does the issue occur?

• Capture the scenario by setting the trace level to 3, and then e-mail the trace report to Polycom.

Deploying an installation using some repeaters or using only base stations

If possible make the installation using base stations and no repeaters.

You should only use repeaters, if you need either the very fast handover or the range of the external antenna!

Base stations: Their presence is visible to the Wireless Server and the server can track the what happens to calls on base stations.

Repeaters: They are invisible to the Wireless Server and so are handovers between repeaters and between repeaters and base stations.

The invisibility of the repeater is a consequence of the principle behind the repeater concept in a DECT system.

Performance:

• Sites without repeaters: The statistics will documents the performance of

the deployment and show which base stations to focus on.

• Sites with repeaters: You have to depend on your customers feedback or put your walking shoes on and spend time on the site and try out all possible handover situations, and generate your own statistic by hand.

Investigating deployment issue on a installation without repeaters, or very few repeaters (like 100 base stations and only 3 repeaters):

1 Remote investigation:

a Get the System Configuration and trace files

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Deploying an installation using some

b Get a (building) blue print with base station placement (if repeaters

then they also have to be on the blue print)

c Analyse the statistics and find out where you have the deployment

issues, if any.

d Most issues can be addressed remotely.

2 On-site investigation:

a If you can't solve the issues remotely then you have to go on site, and

you will typical have a good idea about which kind of issues the site has and where the issues are located.

Investigating deployment issues on a installation with repeaters (like 40 base stations and 16 repeaters).

1 Remote investigation:

a Typically useless.

b System Configuration and trace files will typically not help you much;

the repeaters are invisible to the KIRK Wireless Server 8000 and KIRK Wireless Server 2500.

2 On-site investigation:

a First find out if there is an issue and where it is located.

Conclusion: Going for repeaters in an installation will increase: time spend on the deployment issues, travel expenses and walking time and reduces the possibility for documenting the system performance.

Note

If you have a site that can be covered by 60 base stations (and no repeaters) and then you as an alternative would like to install 24 base stations and 72 repeaters, then you are asking for a really big challenge !

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Overview

This section provides information about the system components of the KIRK Wireless Server 8000 and KIRK Wireless Server 2500.

KIRK Wireless Server 8000 and KIRK Wireless Server 2500 System Overview

The KIRK Wireless Server 8000 requires one CPU card and up to 8 interface cards for each shelf. The KIRK Wireless Server 2500 also requires one CPU card and up to 3 interface cards. If a larger system is required, you can link up to 8 KIRK wireless Servers 8000 together with a maximum of 64 interface cards for a KIRK Wireless Server 8000. If the need outgrows a KIRK Wireless Server 2500, then buy an empty KIRK Wireless Server 8000 shelf and re-use the CPU card and interface cards from KIRK Wireless Server 2500 in the KIRK Wireless Server 8000 cabinet.

Figure 2-1 KIRK Wireless Server 8000 Chassis with CPU and Interface cards

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CPU slot

Extension card slots (8 for KIRK Wireless Server 8000, 3 for KIRK Wireless Server 2500)

Polycom KIRK Wireless Server 8000 and KIRK Wireless Server 2500 Configuration Guide KIRK Wireless Server 8000 and KIRK

Backplane Overview

The main part of the gateway is a backplane board with a minimum amount of circuits and a CPU card. The backplane is located at the bottom of the chassis. The CPU card is plugged in to the left.

Figure 2-2 KIRK Wireless Server 8000 Backplane Overview

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KIRK Wireless Server 8000 and KIRK Wireless Server 2500 System Overview Overview

Overview of Front LEDs

The following tables describe the status LEDs for each card.

Table 2-1 LEDs Common to all Modules

LED Name Location Color Description

Note

POWER On top of all

modules

POWER On top of all

modules

On CPU card without link, the POWER LED is signalling the IP address of KWS8000 (or KWS2500) by means of a sequence of LED flashing different colors.

Below is an example of behavior for IP address 127.0.1.101:

• LED steady green (“beginning of message”); LED off (break); LED flash blue (ignore this)

• break, LED flash green once (=”1”), break, LED flash green twice (=”2”), break, LED flash green 7 times (=”7”), break, LED flash red (=”.”)

• break, LED flash green once, longer (=”0”), break, LED flash red (=”.”)

• break, LED flash green once (=”1”), break, LED flash red (=”.”)

• break, LED flash green once (=”1”), break, LED flash green once, longer (=”0”),

break, LED flash green once (=”1”), break

• LED steady green (“end of message”)

Green Steady green light

Red Flashing red light

when the power is on and the card is running.

at power up.

Steady red light in case of error.

Table 2-2 CPU Card Ethernet Connector LEDs

LED Name Location Color Description

Link At the bottom of

all modules

Activity At the bottom of

all modules

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Yellow Steady yellow

when the Ethernet connection is in sync.

Green Flashing green

light when the Ethernet connection is active.

Polycom KIRK Wireless Server 8000 and KIRK Wireless Server 2500 Configuration Guide KIRK Wireless Server 8000 and KIRK

Table 2-3 Analogue Interface Card LEDs

LED Name Location Color Description

Ringing Connectors on

analogue interface cards

Activity Connectors on

analogue interface cards

Table 2-4 Base Station Interface Card

LED Name Location Color Description

RFP 0-7 Upper half - one

LED for each RFP

Yellow Steady yellow

when there’s incoming ringing voltage for at least one line.

Green Steady green

when the card is up and running. Also indicates that there are no active calls.

Slow green flash when there’s at least one active call on the connector.

Red Steady red when

there is power on the connector but not active RFP connect.

Flashing red during power up sequence of RFP.

RFP 0-7 Upper half - one

LED for each RFP

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Green Steady green

when RFP is in sync.

Flashing green when at least one handset has a connection on the RFP.

KIRK Wireless Server 8000 and KIRK Wireless Server 2500 System Overview Overview

Table 2-5 Media Resource card

LED Name Location Color Description

Card Status Upper half Red Steady red light in

case of error.

Card Status Upper half Green Steady green light

when the power is on and the card is running.

Call Activity Upper half Green Steady green

when there are no active calls.

Slow green flash when there’s at least one active call using the Media Resource Card.

Idle Channels Upper half Green Steady green

when there are Idle channels available.

Base Station Interface Card Placement

In a KIRK Wireless Server 8000 multi shelf system, if you have one to eight BIF08 cards, then place all cards in shelf no. 1, and if you have between nine and sixteen then place all BIF08 cards in shelves no. 1 and no. 2.

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Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

This chapter describes how to install and configure the communications settings for the KIRK Wireless Server 8000 and KIRK Wireless Server 2500.

Connecting the KIRK Wireless Server 8000 or KIRK Wireless Server 2500 to a Computer

Before you can use the OAM program, you need to connect the KIRK Wireless Server 8000 or KIRK Wireless Server 2500 to a computer using a null-modem cable.

The KIRK Wireless Server 8000 and KIRK Wireless Server 2500 serial port is a 9-pin DSUB male connector for direct connection between the computer and DMD.

Note

The maximum length of the null-modem cable must not exceed five meters (16 feet.)

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Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

Figure 3-1 Serial Connection Null Modem Cable

Note Do not use a Null Modem Cable without full hardware handshake!

Downloading the OAM Program

You can download the OAM program from www.polycom.com

To Install the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

• Double-click KIRK_Wireless_Server_8000_x.x.x.xx_setup.exe, and then follow the instructions to install the program.

To Start the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

Click the Start menu, point to All Programs, point to Kirk Wireless Server 8000, and then click Kirk Wireless Server 8000. The Kirk Wireless Server

startup window appears.

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Downloading the OAM Program

Figure 3-2 OAM Startup Window

The lower part of the window shows the current communication settings used for connecting to the DECT system. The default communication setting is COM1 via null-modem cable for direct connection between a PC and KIRK Wireless Server 8000 or KIRK Wireless Server 2500.

Table 3-1 Default COM port setting

Baud 115200

Data bit 8

Parity None

Stop bit 1

Flow control CTS, TS, DSR, DTR, DCD

Changing Communication Configuration Settings

You can change communication configuration settings from the Startup window or from the File menu when the program is running.

To Change Communication Configuration Settings from the Startup window

1 From the Startup window, click the Change Communications

Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts.

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Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

Figure 3-3 Communications Configuration

2 From the Name list, select the connection whose settings you want to

change.

3 From the Type list select the preferred type of connection. You have the

following options:

Table 3-2 Connection Types

Typ e Definition

Null Modem Cable Use this to connect directly to a PC.

Telnet Use this for remote connection via LAN.

Modem Use this to connect via modem.

Offline Use this to view the OAM program without

being connected.

4 If you selected Null Modem Cable, in the Serial Device list, select the

COM port to which the IP modem has been installed, and then click OK. The Kirk Wireless Server OAM program window appears.

5 If you selected Telnet, type the relevant IP Address and Port 10000, and

then click OK. The Kirk Wireless Server OAM program window appears.

Note You can get the IP Address of the master CPU card by entering ***999*00

into a handset (subscribed and working on the KIRK Wireless Server) and press the hook key.

6 If you selected Modem, in the Serial Device list, select the COM port to

which the modem has been installed, and then click OK. The Kirk Wireless Server OAM program window appears.

To Change Communication Settings using the Edit button

1 From the Startup window, click the Change Communications

Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Downloading the OAM Program

2 Right-click the cell with the information that you want to change, and click

Change.

Figure 3-4 Change Communication Configurations

3 In the Communications Configuration window, click the tab that is

named after the preferred type of connection.You have the following options:

Table 3-3 Connection Types

Typ e Definition

Null Modem Cable Use this to connect directly to a PC.

Telnet Use this for remote connection via LAN.

Modem Use this to connect via modem.

Offline Use this to view the OAM program without

being connected.

4 On the Null Modem tab, enter a name for the connection in the Name

field, and then in the COM Port list, select the COM port to which the modem has been installed, and then click OK.

5 On the Telnet tab, type the relevant IP Address and Port, and then click

OK. The Kirk Wireless Server OAM program window appears.

6 On the Modem tab, enter a name for the connection in the Name field, and

then in the COM Port list, select the COM port to which the modem has been installed. The PBX Prefix, Phone Number, and Extension fields are optional. The Wait/Pause field is filled in with a comma by default. Select Pulse dialing, if you prefer this to DTMF dialing.

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Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

To Delete Communication Settings

1 From the Startup window, click the Change Communications

Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.

2 Right-click the cell with the information that you want to delete, and click

Delete. A warning similar to the following appears.

Figure 3-5 Warning Delete Communications Configuration

3 In the Warning window, Click Yes to delete the configuration.

To Import Communication Configurations

1 From the Startup window, click the Change Communications

Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.

2 From the File menu in the Communications Configuration window, click

Import.

Figure 3-6 Import Communication Configuration

3 In the Open window locate the Communications Configuration File (*.cc),

and then click Open. The communication configuration is added to the list.

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Downloading the OAM Program

To Export Communication Configurations

1 From the Startup window, click the Change Communications

Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.

2 From the File menu in the window, click Export.

Figure 3-7 Export Communications Configuration

3 In the Open window navigate to where you want to the Communications

Configuration File (*.cc), and then click Save. The communication configuration is saved.

To Change the Communications Configuration Settings

1 From the Startup window, click the Change Communications

Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts.

2 Click the Edit button. The Communications Configuration window

appears.

3 Right-click the connection you want to change, and then click Change. The

Change Connection window appears.

4 On the Null Modem Cable tab, you can change the following:

— the name of the connection

— the default COM port.

5 On the Modem tab, you can change the following

— the name of the connection

— the default COM port

— PBX Prefix for outbound calls

— Phone number

— Extension number

— Wait/Pause time

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Downloading the OAM Program Installing the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

— Pulse dialing

6 On the Telnet tab you can change the following:

a the name of the connection

b the IP address

c the port number (default port is 10000)

7 Click OK when you have made your changes.

Modem settings:

1 Please use IP connections - not modem connections.

2 You can NOT use the old modem configured for Kirk Wireless Server

1500, it has a very special configuration.

3 If you absolute want to use a modem connection, then you better buy two

new modems and try them - You have to test and solve the configuration.

4 The KIRK Wireless Server 8000 and the KIRK Wireless Server 2500 will

send out a few "AT<CR>" commands, so the modem can detect the baud rate, if the modem supports baud rate detection.

5 If all hardware handshakes except DCD are active, then KIRK Wireless

Server 8000 and KIRK Wireless Server 2500 looks for "RING" and will respond with "ATA<CR>".

Please NOTE: No service support for modems.

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Handset Registration and subscription

This section provides you with information about handset registration and subscription. You must register and subscribe a handset before you can use it.

When registering handsets, you enter information about the handset settings (such as; the handset serial number, name, directory number etc.) in the system database. When subscribing handsets you subscribe a registered handset to the system for usage. If the handset is not registered in the system database, subscription of the handset is not possible.

Registering Handsets through the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM Program

When a connection has been established between the KIRK Wireless Server 8000 or KIRK Wireless Server 2500 and the system, the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 OAM program displays all the information for registering handsets. Subscription data is read and shown on the Registration/Users tab.

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User Registration Handset Registration and subscription

Figure 4-1 Registration/Users tab

The table can be sorted ascending or descending, by clicking on the header fields.

User Registration

To View User Information

a On the Registration/Users tab, click the Read Positions button. You can

Property Description

PPID Portable Part Identification number

IPEI Lists the serial number of a handset

Local Number (DN, extension) Lists the local number of a handset

Name Name of the handset as it appears in the

now view information about all registered users.

Table 4-1 Registration Information

(Internal ID in the DECT system)

database.

Standby Text Text that is displayed when the handset is

on hook.

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide User Registration

Table 4-1 Registration Information

Property Description

Presentation Text Optional text that is send to caller.

Access Code Lists the subscription password (if any)

Line Type Specifies whether the line is analogue,

DECT-to-DECT (for KIRK messaging portables) or SIP.

Connector Specifies the connector from A-D.

Pair Specifies the wire pair from 1-4.

Card Number Identifies the number of the card to which

the handset is registered. (1-8)

Shelf Number Identifies the shelf to which the handset is

connected.(1-8)

PP Part Number Part number that identifies the handset

software.

PP PCS Product change status of the handset

software.

Tx Gain The transmitter gain in dB.

Rx Gain The receiver gain in dB.

Service Status Status of Enable Calls, Disable Calls or

Block Outgoing Calls settings. Available in the next generation of the KIRK Wireless Server 8000 and KIRK Wireless Server 2500 software.

Authentication User Username used for SIP Authentication.

Authentication Password Password used for SIP Authentication.

Note: If no handset specific authentication username/password is configured, handsets registered using SIP line type on the KIRK Wireless Server 8000 or KIRK Wireless Server 2500 will use the default SIP user name/password for authentication.

To Register New Users

You can add new users from the Registration/Users tab

1 Click the Create new registration button. The Create of Change User

dialog appears.

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User Registration Handset Registration and subscription

Figure 4-2 Create or Change User dialog

Figure 4-3 Create or Change SIP User dialog

2 In the IPEI field, type the IPEI number (serial number) of the handset. The

serial number consist of a five-digit handset type (manufacturer code) and a seven-digit handset number.

a On KIRK 40XX handsets, press *99984*, and then press the Mute key to

read the IPEI number. The IPEI number is the one displayed on the second line. Alternatively, look at the label for the serial number.

b On KIRK 50XX handsets press Menu, select Status and then select Firmware

version to display the IPEI number.

c Alternatively, you can go to the Debug menu and set the trace level to

1, and then try to subscribe the handset. The subscription will fail, but the handset IPEI will be displayed in the Trace window.

3 In the DN field, type the direct number of the handset. The number must

match the number of the attached PBX line. Typing a direct number makes it possible to send an MSF to the handset.

4 In the Name field, type the name of the handset as it appears in the

database. This field is optional.

5 In the Standby Text field, type the text that is displayed when the handset

is on hook.

6 From the Line Type list, select whether the line is Analog, DECT to DECT

or SIP.

Note Only handsets that are developed and manufactured by Polycom Denmark support KIRK messaging, and only these handset can be used as DECT to DECT handsets. Other handsets including the Polycom Kirk 2010 can not be used as DECT to DECT handset because they do not support the Messaging protocol.

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide User Registration

7 In the Connector list, enter the connector (A-D) to which the handset is

connected.

8 In the Pair list, enter the wire pair (1-4) to which the handset is connected.

9 Shelf Number list enter the shelf number to which the handset is

connected.

10 In the Card Number list, enter the card number to which the handset is

connected.

11 In the Access Code field, type the authentication code (AC). This field is

optional.

12 In the Presentation Text field type the text that is send to caller, if internal

generated CLIP is enabled and the PBX does NOT send CLIP on analogue lines. It is also send to a DECT-to-DECT phone, but not to a SIP user.

13 Click Create to save the registration. You can then continue with new

registrations, or click Close to close the window.

Changing a Registration

To change a user registration, you follow the same procedure as described in

“To Register New Users” on page 20. However, when you are changing a

registration, the GainTx and GainRx fields are also available. We recommend that you only make changes to GainRx.

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General System Settings

This section describes how you manage system settings from the Settings menu.

Setting Date and Time

You can choose whether to read date and time from the KIRK Wireless Server 8000 or KIRK Wireless Server 2500 or whether to use the date and time from your PC, and write it to the system.

To set date and time

1 From the Settings menu, click Date and Time

Figure 5-1 Setting Date and Time

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Setting the IP Address

2 Click Read to read date and time from the KIRK Wireless Server 8000 or

KIRK Wireless Server 2500.

- or -

3 Click Current Time (PC) to read the date and time from the PC.

4 Click Write to write the PC date and time to the system.

5 Click Close.

Setting the IP Address

Note

Be aware that you may have to wait up to 12 seconds before you can read succesfully a changed IP address back.

You can set the IP address of a shelf or a special extension card which need this kind of settings.

To set the shelf/card IP Address

1 From the Settings menu, click IP Address

Figure 5-2 Setting the IP Address

2 Select the shelf and card to read the IP Address from.

Valid shelf numbers are 1-8. Valid card numbers are 0-8. A card value of 0 is used to indicate that the new settings are addressed to the cpu card. Using card number values of 1-8 means that an extension card shall be read/written.

3 Click Read, to read the IP configuration from the system

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Changing Password General System Settings

- or -

4 Set the IP Address, Gateway and the Subnet Mask.

5 Click Write to write the IP configuration to the system.

Note

If any MR32 cards exist in KWS8000 (or KWS2500) then all MR32 cards and the CPU card on Master (top) shelf must be connected to the LAN, else you can’t configure the MR32 cards, nor make SIP calls.

Changing Password

By d efaul t, yo u do no t need a pass word t o acce ss the KIRK Wirel ess Se rver 8 000 or KIRK Wireles s Server 2500 . If you crea te a pass word, sa ve it som ewhe re s afe . If you do not know the password, please contact Polycom.

Note

We recommend that you do not create a password

To Change Password

1 From the Settings menu, click Change Password.

Figure 5-3 Changing Password

2 Type the current password in the Old Password field.

3 Type the new password in the New Password field, and then in the

Confirm New Password field.

4 Click Change, and then click Close.

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Polycom KIRK Wireless Server 8000 & KIRK Wireless Server 2500 Configuration Guide Setting the Outgoing Line Prefix

Setting the Outgoing Line Prefix

The outgoing line prefix specifies the number to dial to reach an outside line.

1 From the Settings menu, click Outgoing line prefix.

Figure 5-4 Setting Outgoing Line Prefix

2 Click Read, to read the prefix from the system

- or -

3 Type a prefix in the Prefix field, and then click Write to write it to the

system.

The system dials the outgoing line prefix cipher, and then waits for the dial tone before it sends the remaining digits of the number.

Allowing Subscriptions

To subscribe handsets to the system the system must be set to allow subscriptions. For detailed information about how to subscribe handsets, see the user guide for specific handsets. You can find the handset user guides on www.polycom.com

To Allow or Disable Subscriptions

• From the Settings menu, point to Subscriptions, where you may click on Allowed-wildcard, Allowed (default option) or Disallowed.

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