Polycom KIRK KWS300 Planning And Installation Manual

Planning and installation guide

Polycom® KIRK KWS300 Base Units

Planning and Installation Guide

When Ordering Handsets and Base Units

Note: 8x8 recommends you plan your installation before ordering handsets and base units.

1. Allocate up to 4 – 6 handsets per KWS300 base unit.

Important! Each base unit provides a coverage radius of approximately 100 feet and

supports up to 4 simultaneous calls.

• For call centers, allocate up to 4 handsets per base unit.

• For normal use, allocate up to 6 handsets per base unit.

• For occasional use, you can allocate up to 12 handsets per base unit, but 8x8

recommends that for more than 6 handsets you order another base unit instead.

2. Determine which handsets will be associated with each new (or existing) base unit on

your virtual PBX. This will ensure you receive correct activation codes that link your

handset accounts with your base units when you order.

3. Within the same 100-foot radius you can install up to 5 base units.

Example: 5 base units in the same 100-foot radius support up to 20 simultaneous calls,

and up to 30 handsets in normal use.

4. If your coverage area has a radius larger than 100 feet, you can install adjacent base

unit groups or cells (that are >100 feet apart) with up to 5 base units each. Alternatively,

as described in a later section, you can install overlapping cells with up to 5 base units

supported in the areas that overlap.

Special Transmission Limitations and Requirements

• In multiple oor installations, transmission range across oors will likely be less

than 100 feet.

• Transmission range across heavy walls will likely be less than 100 feet.

• Base units are normally installed at or near the center of a 100-foot radius cell. At the

base unit installation point, either Ethernet with PoE or Ethernet without PoE plus a

nearby AC outlet and a PoE AC adaptor / PoE injector are required. 8x8 oers base units

with or without AC adaptors.

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Planning and installation guide

Polycom KIRK KWS300 Base Unit

Prepare your Handsets and Base Unit for Installation

Before permanently installing base units, complete the following steps.

1. Charge the batteries in the handsets so the handsets can be activated and tested.

2. Turn on the base unit(s) and verify the power LED is light is on.

3. Activate the base units (if not previously activated) and then activate the new handsets for each base unit following the instructions in

the 8x8 KIRK Handset and Base Activation Guide. The guide can be found at http://sims.8x8.com/GetDocument.aspx?docid=710670.

4. Before physically installing the base units onto walls:

• Place the base units close to their planned locations

• Establish test calls between handsets in the areas where they will be used.

• Verify range and sound quality.

• Change the base location if necessary to ensure optimal call coverage and voice quality.

Find the Best Installation Locations

1. Avoid areas with large metal surfaces and heavy machinery that may interfere with base unit signals.

• Keep base units at least 4 feet away from steel constructions.

• Do not place base units directly on metallic surfaces.

• Do not hide base units behind furniture or other physical objects.

• Do not paint base units. Paint contains metallic/carbon particles that can aect transmission.

2. Locate Ethernet access and either PoE or AC power outlets required to support the base units. (Note: Order KWS300 with AC Adaptor

bundle if you do not have PoE, or simply add a standard PoE switch or standard PoE injector to power the base unit.)

3. Verify with the end users where coverage is needed so the base unit can be placed near center of the 100-foot radius where users

normally roam.

Tip: Also identify areas where coverage is not required to simplify the installation.

4. Consider where you might install future base units as your system grows. Note that while you can add base units later, re-assigning

installed users to a dierent base unit requires more work than advance planning.

5. Base units should be placed between 6 - 12 feet high on a wall. If placed lower, a passersby can interfere with the signal.

6. Do NOT install units upside down or on the ceiling. Doing so decreases coverage by 40 - 50%.

7. Ensure there is no heavy use of DECT headsets or residential DECT phone systems with individual transmitters all in the same area you are

installing your additional DECT devices. This can cause interference and could aect performance of the base units.

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