Polycom KIRK 8000, KWS 8000 Configuration Manual

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Version 2.1 | February 17, 2010 | 14184631
Polycom® KIRK® Wireless Server 8000 Configuration Guide
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ii Polycom, Inc.
Copyright © Polycom, Inc.
All Rights Reserved
Proprietary and Confidential
The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of Polycom, Inc.
Notice
While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in this document may be incorporated into future issues.
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1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
List of Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Reporting Issues to Polycom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
KWS8000 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Backplane Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview of Front LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3 Installing the KWS8000 OAM Program . . . . . . . . . . . . . . . . 7
Connecting the KWS8000 to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Downloading the OAM Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Changing Communication Configuration Settings . . . . . . . . . . . . . . . . . . 8
4 Handset Registration and subscription . . . . . . . . . . . . . . . . 13
Registering Handsets through the KWS8000 OAM Program . . . . . . . . . . . . 13
User Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing a Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5 General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Changing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting the Outgoing Line Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Allowing Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6 System Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Saving Statistical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sending Configuration Statistics via E-mail . . . . . . . . . . . . . . . . . . . . . . . 30
7 System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Analogue Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Base Station Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Radio Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
MSF Messages (Message Service Function) . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Responding to Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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8 Tracing Communication . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tracing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using the Serial Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Network Data Unit monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
9 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
International Regulatory and Product Information . . . . . . . . . . . . . . . . . . . . 49
Important Safety Instructions and Product Information . . . . . . . . . . . . . . . . 51
A Base Station and Repeater Numbering . . . . . . . . . . . . . . . 61
B Updating Software Manually . . . . . . . . . . . . . . . . . . . . . . 78
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Preface
This guide explains how to use the KIRK Wireless Server 8000 Operation and Management program.
Before you begin
This guide assumes the following:
That all configuration installers have a working knowledge of the Windows operating system and graphical user interfaces.
That a site survey and deployment have been conducted and the installer has access to these plans. For more information about deployment, refer to the Digital Mobility Deployment Guide accompanying the Deployment Kit.
That the host pbx is installed and initialized and is working correctly.
Related Documents
For information about the physical installation of the KWS 8000, refer to the KWS8000 Installation guide, which was included in the product box. For information on how to deploy a system, see the Polycom Kirk Deployment Guide, which you can download from www.polycom.com.
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Polycom KIRK Wireless Server 8000 Configuration Guide List of Acronyms
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List of Acronyms
AC Authentication code (Subscription PIN code) API Application Programming Interface dB deciBel CPT Call Progress Tone CTS Clear to Send DCD Data Carrier Detect DECT Digital Enhanced Cordless Telecommunications DTMF Dual Tone Multi-Frequency DSR Data Set Ready DTR Data Terminal Ready FSK Frequency Shift-Keying HW PCS Hardware Product Change Status IPEI International Portable Equipment Identity - the unique ID of a handset LID Line identifier MSF Message Service Function OAM Operation, Administration, and Maintenance PB Print circuit board PBA Print circuit board assembly PBX Private Branch eXchange PCS Product Change Status PIE Production Initial Edition PPID Portable Part Identification PP Portable Part (Handset) RFP Radio Fixed Part (Base Station) RPN Radio Part Number RTS Request to Send SN Serial Number (IPEI number) SW PCS Software Product Change Status WRFP Wireless Radio Fixed Part (Repeater)
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Reporting Issues to Polycom Preface
Reporting Issues to Polycom
If you experience issues with the KWS8000 and want to report it to Polycom, please provide the following information.
Configuration data as described in “Saving Statistical Information” on page 29.
Floor plans showing location of base stations and repeaters and their Radio Part Number (RPN).
Issue description: What happened? What did you expect would happen? Can you reproduce the issue? How often does the issue occur?
Capture the scenario by setting the trace level to 3, and then e-mail the trace report to Polycom.
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Overview
This section provides information about the system components of the KWS8000.
KWS8000 System Overview
The KWS8000 requires one CPU card and up to 8 extension cards for each gateway. If a larger system is required, you can link up to 8 gateways together with a maximum of 64 extension cards and 8 CPU card.
Figure 2-1 Chassis with CPU and Interface cards
Backplane Overview
The main part of the gateway is a backplane board with a minimum amount of circuits and a CPU card. The backplane is located at the bottom of the chassis. The CPU card is plugged in to the left.
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KWS8000 System Overview Overview
Figure 2-2 Backplane Overview
Overview of Front LEDs
The following tables describe the status LEDs for each card.
Table 2-2 CPU Card Ethernet Connector LEDs
CPU slot
Extension card slots
Table 2-1 LEDs Common to all Modules
LED Name Location Color Description
POWER On top of all
modules
Green Steady green light
when the power is on and the card is running.
POWER On top of all
modules
Red Flashing red light
at power up. Steady red light in
case of error.
LED Name Location Color Description
Link At the bottom of
all modules
Yellow Steady yellow
when the Ethernet connection is in sync.
Activity At the bottom of
all modules
Green Flashing green
light when the Ethernet connection is active.
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Table 2-3 Analogue Interface Card LEDs
Table 2-4 Base Station Interface Card
LED Name Location Color Description
Ringing Connectors on
analogue interface cards
Yellow Steady yellow
when there’s incoming ringing voltage for at least one line.
Activity Connectors on
analogue interface cards
Green Steady green
when the card is up and running. Also indicates that there are no active calls.
Slow green flash when there’s at least one active call on the connector.
LED Name Location Color Description
RFP 0-7 Upper half - one
LED for each RFP
Red Steady red when
there is power on the connector but not active RFP connect.
Flashing red during power up sequence of RFP.
RFP 0-7 Upper half - one
LED for each RFP
Green Steady green
when RFP is in sync.
Flashing green when at least one handset has a connection on the RFP.
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3
Installing the KWS8000 OAM Program
This chapter describes how to install and configure the communications settings for the KWS8000.
Connecting the KWS8000 to a Computer
Before you can use the OAM program, you need to connect the KWS8000 to a computer using a null-modem cable.
The KWS8000 serial port is a 9-pin DSUB male connector for direct connection between the computer and DMD.
Figure 3-1 Serial Connection Null Modem Cable
Note The maximum length of the null-modem cable must not exceed five meters
(16 feet.)
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Downloading the OAM Program
You can download the OAM program from www.polycom.com
To Install the KWS8000 OAM Program
Double-click KIRK_Wireless_Server_8000_x.x.x.xx_setup.exe, and then follow the instructions to install the program.
To Start the KWS8000 OAM Program
Click the Start menu, point to All Programs, point to Kirk Wireless Server 8000, and then click Kirk Wireless Server 8000. The Kirk Wireless Server
startup window appears.
Figure 3-2 OAM Startup Window
The lower part of the window shows the current communication settings used for connecting to the DECT system. The default communication setting is COM1 via null-modem cable for direct connection between a PC and KWS8000.
Changing Communication Configuration Settings
You can change communication configuration settings from the Startup window or from the File menu when the program is running.
Table 3-1 Default COM port setting
Baud 115200 Data bit 8 Parity None Stop bit 1 Flow control CTS, TS, DSR, DTR, DCD
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Downloading the OAM Program Installing the KWS8000 OAM Program
To Change Communication Configuration Settings from the Startup window
1 From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts.
Figure 3-3 Communications Configuration
2 From the Name list, select the connection whose settings you want to
change.
3 From the Type list select the preferred type of connection. You have the
following options:
4 If you selected Null Modem Cable, in the Serial Device list, select the
COM port to which the IP modem has been installed, and then click OK. The Kirk Wireless Server OAM program window appears.
5 If you selected Telnet, type the relevant IP Address and Port 10000, and
then click OK. The Kirk Wireless Server OAM program window appears.
6 If you selected Modem, in the Serial Device list, select the COM port to
which the modem has been installed, and then click OK. The Kirk Wireless Server OAM program window appears.
Table 3-2 Connection Types
Type Definition
Null Modem Cable Use this to connect directly to a PC. Telnet Use this for remote connection via LAN. Modem Use this to connect via modem. Offline Use this to view the OAM program without
being connected.
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To Change Communication Settings using the Edit button
1 From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
2 Right-click the cell with the information that you want to change, and click
Change.
Figure 3-4 Change Communication Configurations
3 In the Communications Configuration window, click the tab that is
named after the preferred type of connection.You have the following options:
4 On the Null Modem tab, enter a name for the connection in the Name
field, and then in the COM Port list, select the COM port to which the modem has been installed, and then click OK.
5 On the Telnet tab, type the relevant IP Address and Port, and then click
OK. The Kirk Wireless Server OAM program window appears.
6 On the Modem tab, enter a name for the connection in the Name field, and
then in the COM Port list, select the COM port to which the modem has been installed. The PBX Prefix, Phone Number, and Extension fields are optional. The Wait/Pause field is filled in with a comma by default. Select Pulse dialing, if you prefer this to DTMF dialing.
Table 3-3 Connection Types
Type Definition
Null Modem Cable Use this to connect directly to a PC. Telnet Use this for remote connection via LAN. Modem Use this to connect via modem. Offline Use this to view the OAM program without
being connected.
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Downloading the OAM Program Installing the KWS8000 OAM Program
To Delete Communication Settings
1 From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
2 Right-click the cell with the information that you want to delete, and click
Delete. A warning similar to the following appears.
Figure 3-5 Warning Delete Communications Configuration
3 In the Warning window, Click Yes to delete the configuration.
To Import Communication Configurations
1 From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
2 From the File menu in the Communications Configuration window, click
Import.
Figure 3-6 Import Communication Configuration
3 In the Open window locate the Communications Configuration File (*.cc),
and then click Open. The communication configuration is added to the list.
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To Export Communication Configurations
1 From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts. In the Communications Configuration window, press the Edit button.
2 From the File menu in the window, click Export.
Figure 3-7 Export Communications Configuration
3 In the Open window navigate to where you want to the Communications
Configuration File (*.cc), and then click Save. The communication configuration is saved.
To Change the Communications Configuration Settings
1 From the Startup window, click the Change Communications
Configuration button. There is an automatic delay of 6 seconds that allows you to click the button before the program starts.
2 Click the Edit button. The Communications Configuration window
appears.
3 Right-click the connection you want to change, and then click Change. The
Change Connection window appears.
4 On the Null Modem Cable tab, you can change the following:
the name of the connection
the default COM port.
5 On the Modem tab, you can change the following
the name of the connection
the default COM port
PBX Prefix for outbound calls
Phone number
Extension number
Wait/Pause time
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Downloading the OAM Program Installing the KWS8000 OAM Program
Pulse dialing
6 On the Telnet tab you can change the following:
a the name of the connection
b the IP address
c the port number (default port is 10000)
7 Click OK when you have made your changes.
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4
Handset Registration and subscription
This section provides you with information about handset registration and subscription. You must register and subscribe a handset before you can use it.
When registering handsets, you enter information about the handset settings (such as; the handset serial number, name, directory number etc.) in the system database. When subscribing handsets you subscribe a registered handset to the system for usage. If the handset is not registered in the system database, subscription of the handset is not possible.
Registering Handsets through the KWS8000 OAM Program
When a connection has been established between the KWS8000 and the system, the KWS 8000 OAM program displays all the information for registering handsets. Subscription data is read and shown on the Registration/Users tab.
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Figure 4-1 Registration/Users tab
User Registration
To View User Information
a On the Registration/Users tab, click the Read Positions button. You can
now view information about all registered users.
Table 4-1 Registration Information
Property Description
PPID Portable Part Identification number
(Internal ID in the DECT system) IPEI Lists the serial number of a handset Local Number (DN, extension) Lists the local number of a handset Name Name of the handset as it appears in the
database. Standby Text Text that is displayed when the handset is
on hook. Presentation Text Optional text that is send to caller. Access Code Lists the subscription password (if any)
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User Registration Handset Registration and subscription
To Register New Users
You can add new users from the Registration/Users tab
1 Click the Create new registration button. The Create of Change User
dialog appears.
Figure 4-2 Create or Change User dialog
2 In the IPEI field, type the IPEI number (serial number) of the handset. The
serial number consist of a five-digit handset type (manufacturer code) and a seven-digit handset number.
a On KIRK 40XX handsets, press *99984*, and then press the Mute key to
read the IPEI number. The IPEI number is the one displayed on the second line. Alternatively, look at the label for the serial number.
b On KIRK 50XX handsets press Menu, select Status and then select Firmware
version to display the IPEI number.
Line Type Specifies whether the line is analogue, or
DECT-to-DECT (for KIRK messaging
portables) Connector Specifies the connector from A-D. Pair Specifies the wire pair from 1-4. Card Number Identifies the number of the card to which
the handset is registered. (1-8) Shelf Number Identifies the shelf to which the handset is
connected.(1-8) PP Part Number Part number that identifies the handset
software. PP PCS Product change status of the handset
software. Tx Gain The transmitter gain in dB. Rx Gain The receiver gain in dB.
Table 4-1 Registration Information
Property Description
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c Alternatively, you can go to the Debug menu and set the trace level to
1, and then try to subscribe the handset. The subscription will fail, but the handset IPEI will be displayed in the Trace window.
3 In the DN field, type the direct number of the handset. The number must
match the number of the attached PBX line. Typing a direct number makes it possible to send an MSF to the handset.
4 In the Name field, type the name of the handset as it appears in the
database. This field is optional.
5 In the Standby Text field, type the text that is displayed when the handset
is on hook.
6 From the Line Type list, select whether the line is Analog or DECT to
DECT.
Note Only handsets that are developed and manufactured by Polycom Denmark support KIRK messaging, and only these handset can be used as DECT to DECT handsets. Other handsets including the Polycom Kirk 2010 can not be used as DECT to DECT handset because they do not support the Messaging protocol.
7 In the Connector list, enter the connector (A-D) to which the handset is
connected.
8 In the Pair list, enter the wire pair (1-4) to which the handset is connected.
9 Shelf Number list enter the shelf number to which the handset is
connected.
10 In the Card Number list, enter the card number to which the handset is
connected.
11 In the Access Code field, type the authentication code (AC). This field is
optional.
12 In the Presentation Text field type the text that is
send to caller. This field is
optional.
13 Click Create to save the registration. You can then continue with new
registrations, or click Close to close the window.
Changing a Registration
To change a user registration, you follow the same procedure as described in
“To Register New Users” on page 15. However, when you are changing a
registration, the GainTx and GainRx fields are also available. We recommend that you only make changes to GainRx.
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5
General System Settings
This section describes how you manage system settings from the Settings menu.
Setting Date and Time
You can choose whether to read date and time from the KWS8000 or whether to use the date and time from your PC, and write it to the system.
To set date and time
1 From the Settings menu, click Date and Time
Figure 5-1 Setting Date and Time
2 Click Read to read date and time from the KWS8000.
- or -
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3 Click Current Time (PC) to read the date and time from the PC.
4 Click Write to write the PC date and time to the system.
5 Click Close.
Changing Password
By default, you do not need a password to access the KWS8000. If you create a password, save it somewhere safe. If you do not know the password, please contact Polycom.
To Change Password
1 From the Settings menu, click Change Password.
Figure 5-2 Changing Password
2 Type the current password in the Old Password field.
3 Type the new password in the New Password field, and then in the
Confirm New Password field.
4 Click Change, and then click Close.
Setting the Outgoing Line Prefix
The outgoing line prefix specifies the number to dial to reach an outside line.
Note
We recommend that you do not create a password
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Allowing Subscriptions General System Settings
1 From the Settings menu, click Outgoing line prefix.
Figure 5-3 Setting Outgoing Line Prefix
2 Click Read, to read the prefix from the system
- or -
3 Type a prefix in the Prefix field, and then click Write to write it to the
system.
The system dials the outgoing line prefix cipher, and then waits for the dial tone before it sends the remaining digits of the number.
Allowing Subscriptions
To subscribe handsets to the system the system must be set to allow subscriptions. For detailed information about how to subscribe handsets, see the user guide for specific handsets. You can find the handset user guides on www.polycom.com
To Allow or Disable Subscriptions
From the Settings menu, point to Subscriptions, and then click Allowed or Disallowed.
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Figure 5-4 Subscription Settings
Updating Firmware
When a new release or updates to the firmware are available, you can download the new firmware. To do this, you use the Load Flash command.
To Load Flash
1 From the Settings menu, click Load Flash. The Load Flash dialog is
displayed.
Figure 5-5 Updating Firmware
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Updating Firmware General System Settings
2 Click the Find Firmware Code button, in the Open dialog box locate the
runtime code (.bin file), and then click Open.
3 Click Load Flash to load the flash to the RAM of the KWS8000.
4 When the load has completed, click Burn Flash to write the flash to the
KWS8000. Note that the system goes offline and restarts after the burn, which will affect all current users of the system. You can view the process on the Trace tab.
If you experience problems when updating the firmware, see “Updating
Software Manually” on page 78 for information on how to update the firmware
manually.
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6
System Statistics
Statistics
On the Statistics tab, you can view statistical information about the entire system.The information can, among other things, be used to measure performance and for fault finding.
There are 4 tabs that each contain detailed statistical information about specific parts of the system.
System tab
PP tab
RFP tab
Calls
To Read System Statistics
a On the Statistics tab, click the System tab, and then click the Read System
Statistics button to load statistical information about the system.
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Statistics System Statistics
Figure 6-1 System Statistics
The following information is available.
Table 6-1 System Statistics
Parameter Description
Date and Time The current date and time, and the date and time of
the last statistics reset.
Voice calls Incoming The number of current incoming calls, maximum
number of simultaneous calls, total number of incoming calls, and abnormal released calls (calls not terminated by one of the interacting parts.)
Voice Calls Outgoing The number of current outgoing calls, maximum
number of simultaneous calls, total number of outgoing calls, and abnormal released calls (calls not terminated by one of the interacting parts.)
Supplementary Service Calls Incoming
Messaging status, maximum number of simultaneous service calls, total number of incoming service calls, and abnormal released calls (calls not terminated by one of the interacting parts.)
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To Reset Statistics
a If you want to reset the statistics, click the Reset Statistics button.
To Read Portable Parts (PP) Statistics
a On the Statistics tab, click the PP tab, and then click the Read PP Statistics
button.
Use the First PPID and Last PPID field to determine the range of handset (PPs) from which you want to obtain statistical information.
Supplementary Service Calls Outgoing
The number of current outgoing service calls maximum number of simultaneous service calls, total number of outgoing service calls, and abnormal released calls (calls not terminated by one of the interacting parts.)
Long Broadcast The number of text messages sent to all or a group
of handsets.
Subscription Requests The number of successful attempts to subscribe a
handset.
Subscription Terminate Requests
The number of successful attempts to unsubscribe
a handset. Location Registrations Dropped Calls The rate of calls that are terminated unexpectedly. Cancelled Handovers The number of handovers that did not succeed. Completed Handovers The number of successful handovers.
Table 6-1 System Statistics
Parameter Description
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Statistics System Statistics
Figure 6-2 Portable Part Statistics
The following information is available.
Table 6-2 PP Statistics
Parameter Description
PPID The Portable Part Identification number Local Number The local number of the handset. (DN,
extension)
Name Name of the handset as it appears in the
database.
Calls Total number of incoming and outgoing
calls on the handset.
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To Read Radio Fixed Parts (RFP) Statistics
1 On the Statistics tab, click the RPP tab, and then click the Read RFP
Statistics button. Use the First RFP and Last RFP field to determine the range of RFPs from which you want to obtain statistical information. The default setting is 1 to 63.
Figure 6-3 Radio Fixed Parts Statistics
2 If you only want to display the base stations that are connected, select
Only show connected.
The following information is available.
Handover Total number of handovers of the handset
that succeeded and the number of attempted handovers that did not succeed.
Dropped Calls The total number of calls that were
unintentionally disconnected.
Handover Cancel Rate The rate of handovers that did not
succeed.
Dropped Calls Rate The rate of calls that are terminated
unexpectedly.
Table 6-2 PP Statistics
Parameter Description
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Statistics System Statistics
To Read the Abnormal Calls Statistics
1 On the Statistics tab, click the Calls tab.
2 Click the Abnormal Call Release tab, and then click the Read Abnormal
Call Release button to view information about abnormal calls.
Table 6-3 Radio Fixed Parts Statistics
Parameter Description
RFP Radio Fixed Part number (from 0 to 511) RPN Radio Part Number (from 0-255) Status Displays whether the base station is
connected or disconnected.
Sync. Errors The number of synchronization errors on
the cable that connects the base station with the KWS8000
Times Reset Number of times the base station has
been restarted.
Handovers (from) Number of handovers from the RFP that
were completed or cancelled.
Handovers to Number of handovers to the RFP that
were completed or cancelled.
Times Busy The number of times all 4 base station
channels were busy at the same time. Active Calls Now Number of current active calls Total Number of Calls The total number of calls on the base
station. Number of Dropped Calls Total number of dropped calls on the base
station. Number of Busy Periods Number of busy periods on the base
station divide into intervals of seconds.
0-3, 4-8, 9-15, 16-45, 46-120, 121-300,
300+
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Figure 6-4 Abnormal Calls Statistics
The following information is available .
To Read the Active Calls Statistics
1 On the Statistics tab, click the Calls tab.
2 Click the Active Calls Statistics tab, and then click the Read Active Call
Statistics tab to view information about current calls.
Table 6-4 Abnormal Calls Statistics
Parameter Description
Time of Incident Time of the disconnection. Local Number Local number of the handset.(DN,
extension) Name Name of the handset as it appears in the
database. PPID Portable Part Identification RFP Number Radio Fixed Part Number Release Reason The reason for the disconnect.
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Statistics System Statistics
Figure 6-5 Active Calls Statistics
Saving Statistical Information
You can save both configuration and statistical information as a .txt file. This can be useful, for example, if you want to reset statistics, but don’t want to loose the current information.
1 From the File menu, click save Configuration Statistics as .txt.
2 In the Save As window, navigate to the folder where you want to save the
file, and then click Save.
-or-
3 From the Report menu, select Save Configuration Statistics on PC, and
then navigate to the folder where you want to save the file, and click Save.
Table 6-5 Current Calls Statistics
Parameter Description
Established Time The time the call started. Duration The length of the call in seconds. Direction Species whether the call is incoming or
outgoing. Interface Specifies the type of interface. Currently
only analogue and DECT to DECT. Local Number The local number of the handset. (DN,
extension) Name Name of the handset as it appears in the
database.
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Sending Configuration Statistics via E-mail
You can send the Configuration statistics to Polycom via e-mail. However, before you can do so you have to fill in information the e-mail tab.
Figure 6-6 E-mail Report
To specify E-mail Report Information
1 On the E-mail Report tab, enter your company information in the
Company info pane.
2 In the E-mail info pane specify from which e-mail account you want to
send the statistical information.
3 From the Status Mail Timing list, select how often you want to send the
status mail. The default setting is Disabled.
4 In the SMTP Port field, enter the port used for incoming mail.
5 In the SMTP Address field enter the IP address of the SMTP server.
6 In the SMTP User field enter the user name if required by the SMTP
server.
7 In the Reply Address field enter the e-mail address to which the report
recipient can reply.
8 In the Recipient Address field type kws8000statistics@polycom.com.
9 In the Carbon Copy fields enter the e-mail addresses of any other
recipients to which you want to send a copy of the report.
10 Click the Send configuration statistics via E-mail button to send the
report.
11 If the outgoing mail server uses SMTP authentication, click the Write
SMTP Password button, or type the password.
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Statistics System Statistics
You can also send the statistics report from the Report menu
To send Configuration Statistics via E-mail from the Report menu
a From the Report menu, select Send Configuration Statistics via E-mail.
Figure 6-7 Sending Configuration Statistics via E-mail
The KWS8000 generates the following files, attaches them to an e-mail, and sends them.
configuration.txt
settings.txt
statistics.txt
userdata.txt
gain.txt
restart_data.txt
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7
System Management
This section describes how to work with the KWS 8000 Operation and Management (OAM) program.
The KWS8000 OAM program enables you to manage text messages, status information, user registration, and base station information. Furthermore, you use the OAM program to maintain the system and keep track of system statistics.
System Configuration
The System Configuration tab displays hardware and interface information for each shelf and for each slot in each shelf.
You can view the following information about hardware product change status (HW PCS) for each slot in each shelf, and information about which Interface card is used in each slot in each shelf. Furthermore, you can view information about which software version is currently used.
The following figure provides an example of the information that is displayed on the System Configuration tab.
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Analogue Settings System Management
Figure 7-1 System Configuration tab
Analogue Settings
On the analogue settings tab, you can find information about the settings of the KWS8000.
You can define analogue settings for each individual card.
To Read Analogue Settings
a To populate the table with system information, click the Read button.
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Figure 7-2 Analogue Settings tab
You can also change the parameter settings for each slot on each shelf.
To Change Analogue Settings
a On the Analogue settings tab, left-click any cell in a row that contains
information about the slot settings you want to change. The Analogue Settings window appears. In the title bar, you can see which shelf number
and slot number you have selected.
Figure 7-3 Analogue Settings Dialogue
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Analogue Settings System Management
For each slot in a shelf the following information is displayed.
Table 7-1 Analogue Settings
Parameter Details Description Ringer Maximum frequency Lists the maximum ringer
frequency
Minimum frequency Lists the minimum ringer
frequency Number of periods Specifies the number periods Clip type Displays the caller ID
standard that is used.
FSK Clip Time-out Specifies how long the caller
ID is displayed on the
handset. Seizure (bits) Specifies the number of
alternating bits used for
channel signaling. Mark (bits) Specifies the number of
alternating bits used for
synchronization.
DTMF Tx Tone on time (ms) Specifies the length of the
dial tone. Tone pause time (ms) Specifies the length of the
pause between each dial
tone. Level offset (dB) Specifies the level offset of
the dial tone.
Recall Loop Break Time
The register recall time in
milliseconds. (R)
Dial Tone Detect
Time The time it takes before a dial
tone is accepted as valid. Time-out Specifies the number of
seconds to wait for a dial tone
before sending digits
regardless of whether there’s
a dial tone.
Number of Busy Tone Period
Specifies the number of
seconds to wait before
accepting busy signal.
ECAN State (On/Off) Specifies whether echo
cancellation is enabled or
disabled.
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NLP State (On/Off) Specifies whether the
non-linear processor is
enabled or disabled. Mode:
Limits the signal when it
is active
Reserved
Sends sign noise when it
is active
Sends white noise when
it is active
Determines type of comfort
noise that is used.
CPT (Call Progress Tone)
Busy low frequency The minimum frequency of
the range within which CPT is
detected. Busy high frequency The maximum frequency of
the range within which CPT is
detected. Busy tone on time (ms) Specifies the length of time
the tone is heard. Busy tone pause time (ms) Specifies the length of time
between audible tones. Dial low frequency (Hz) The minimum frequency of
the dial tone range. Dial high frequency (Hz) The maximum frequency of
the dial tone range. Dial tone on time (ms) Specifies the length of time
the tone is heard. Dial tone pause time (ms) Specifies the length of time
between audible tones Detect tolerance (ms) Specifies detect tolerance for
both busy tone pause and
dial tone pause.
IWU Gain Tx(dB) The transmitter gain in dB.
Rx (dB) The receiver gain in dB.
Frequency Band
Frequency Band number Parameter not in use - set to
zero.
Table 7-1 Analogue Settings
Parameter Details Description
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Base Station Settings System Management
Base Station Settings
On the Base Stations tab you find information about the settings of each base station in the system.
Figure 7-4 Base Stations tab
To Read Base Station Settings
a To populate the table with system information, click the Read All button.
The following information is available
Number of Busy Tone Periods
Periods The number of busy tone
periods.
Gain Tx(dB) The transmitted analogue
signal’s gain in dB. Rx (dB) The received analogue
signal’s gain in dB.
Table 7-1 Analogue Settings
Parameter Details Description
Table 7-2 Base Station Settings
Parameter Description
RFP Radio Fixed Part number 0-511 PCS The base station software version Part Number Part number that identifies the base
station software.
Region The region that determines the base
station settings.
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To Change Base Station Region
1 On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) whose region you want to change.
2 Point to Region, and then select the preferred region.
a Europe
b South America
c Taiwan
d USA
Important You should only change to a region with a frequency range that is legal for use in your area.
3 Click the Write button, to write the changes to the system.
To Change Base Station Slot
1 On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) whose slot you want to change.
2 Point to Slot, and then select one of the following options.
a Even
b Odd
c Follow RPN
Time slot in air There are 12 air time slots in each
direction (numbered 0-11). If set to “Even”, the base station uses an even time slot (0,2,4,6,8,10). If set to “Odd” then the base station will use an odd time slot (1,3,5,7,9,11). If set to “Follow RPN”, the base station will use even time slots if it has an even RPN; if it has an odd RPN then the base station will use odd time slots.
RPN Radio Part Number. The number the base
station sends. (0-255) For more information, see “Radio Part Numbers” on page 39
Cable Delay The time it takes the signal to reach the
base station.
Shelf The number of the shelf to which the base
station is connected. (1-8)
Card No. Specifies the card number. (1-8)
Table 7-2 Base Station Settings
Parameter Description
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Base Station Settings System Management
3 Click the Write button, to write the changes to the system.
To write Region or Slot to a single Base Station
1 On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) whose slot or region you have changed.
2 Click Write Region/Slot to Single RFP.
To Reset a Single Base Station
1 On the Base Station tab, right-click in any cell in the row that contains the
base station (RFP) that you want to reset.
2 Click Reset Single RFP.
To Change Region on All Base Stations (RFPs)
1 On the Base Station tab, right-click in any cell.
2 Click Change All RFPs to <region>/Follow RFP.
Radio Part Numbers
Base stations and repeaters both transmit a radio part number - an 8 bit number between0 and 255.
The handset compares the RPN of the base/repeater to which it is currently connected to that of the RPN of the base station/repeater it wants to handover to.
The type of handover to use depends on the units involved in the handover.
Handovers
Handovers between two base stations must take place as connection handovers.
Handovers between a repeater and the base station with which the repeater is synchronized should preferably take place as bearer handovers, because this is the fastest process.
Handovers between a repeater and a base station with which the repeater is not synchronized must take place as connection handovers.
Handover Capabilities
A handset cannot tell the difference between a base station and a repeater. Therefore, the RPN transmission pattern by default determines how the handover takes place. Assigning the recommended repeater RPN is therefore very important.
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Polycom Kirk base stations transmit a pattern that determines whether to use a connection or a bearer handover.
By default the base stations are configured to perform a bearer handover if there is a difference of 64, 128, or 192 between the two RPNs.
In systems with more than 64 base stations you must be careful when you reuse RPNs. That is, base stations that are mounted in close proximity of each other can not have a difference in RPN of 64, 128, or 192. The handset will not be able to make a connection handover as shown in Figure 7-5 on page 40.
Figure 7-5 RPN and Handovers
Also, a handset must never be able to detect two radio units (base stations or repeaters) with the same RPN at the same time. The handset will not be able to make a handover. If an RPN is reused, the units must be placed at a fair distance from each other.
Recommended Numbering Pattern
Go to “Base Station and Repeater Numbering” on page 61 to see a complete list of the recommended repeater and base station numbering in systems with up to 255 base stations.
MSF Messages (Message Service Function)
From the MSF Demo tab you can send text messages to any MSF compatible handset connected to the KWS 8000. Also, any MSF-compatible handset connected to the KWS 8000 can send text messages to the KWS 8000.
Note The MSF Demo tab is only a demo of messaging services that demonstrates
the capacity of the messaging API. The API is intended to be used by a third-party application, such as an alarm server.
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MSF Messages (Message Service Function) System Management
You can send two types of MSF messages: Normal MSF and MSF Broadcast. A normal MSF message is sent to each individual handset at a time, and a confirmation is sent when the handset has received the message. A broadcast message can be sent to a large number of users at the same time, but there is no confirmation from the individual handsets.
To Send Text Messages from KWS 8000 to a Handset
1 From the main window of the OAM program, click the MSF Demo tab.
Figure 7-6 MSF Demo tab
2 In the Message pane, type the directory number of the receiver handset in
the Direct Number field, and then type the message you want to send in the Display Text field.
3 If you want the receiver to call you back, type a number in the Callback
Number field.
4 Use the Setup Spec panes to define different settings for the receiver
handset.
— Setup Spec 1: Use these fields to define how the display on the receiver
handset behaves when receiving a text message.
— Setup Spec 2: Use these fields to define how the receiver handset
handles the text message.
— Setup Spec 3: Use these fields to define how the receiver handset acts
when receiving a text message.
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— Setup Spec 4: Use these fields to define how the receiver handset
handles voice calls when receiving a text message.
5 In the Tone and Time-out specify the type of tone the receiver handset
sends when receiving a text message.
6 In the Date and Time field check Send Date and Time to include the
information in the text message.
7 The Menu Select Setup box demonstrates the facilities of the API.
8 The ASCII String Setup pane, demonstrates the facilities of the API.
Note To obtain the API specifications, please contact Polycom (Denmark).
9 Click the Setup Request button to send the text message.
The Connection Status box displays an MSF connection confirmation from the receiver handset when the text messages is received (to confirm the connection the user of the handset must press
/OK.)
If an error occurs during the connection, or if the handset releases the call, a release text is displayed in the Connection Status box. The most common release text are the following:
10 If you have received a connection confirmation, and if you selected the
Text Call (stay connected) check box in the Setup Spec 1 area, the KWS 8000 is still connected to the handset and you can send more messages.
Type the new text message in the Display Text field, and then click Display Request.
11 To release the connection to the handset, click Release Request if the Text
Call (stay connected) box is selected. Otherwise the connection is
automatically released after transfer of the message.
12 Click Clear to clear the Connection Status area.
To Send an MSF Broadcast Message
1 Click the MSF Demo tab, and then click the MSF Broadcast tab.
Table 7-3 Connection Status
Message Cause Normal release The handset has received the message. Timer expiry A time-out occurred when trying to send
MSF to the handset.
Handset is out of range There is no contact to the handset Handset is busy The handset is busy with another MSF
connection.
Unknown handset The handset is unknown to the system.
Check the directory number.
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MSF Messages (Message Service Function) System Management
Figure 7-7 MSF Broadcast Tab
2 From the BroadcastType list, select the type of broadcast from the
broadcast list. You have the following options.
3 In the Repetitions field specify how many times you want the message to
repeat.
4 If you have specified Single PP, then in the PP receiver ID type the direct
number of the PP you want to broadcast to.
- or -
5 If you have specified Group, then in the PP receiver ID type the group
number you want to send the message to.
The PP Receiver ID is disabled if you select all PP.
6 In the Discriminator field, specify how the handset message alert.
7 In the Text field, type the text you want to broadcast, and then click
Broadcast Request.
Responding to Text Messages
On the MSF Demo tab, the Connection Status area shows if a text message has been sent from a handset to the KWS8000.
1 To respond to the message and set up a connection, type the handset
number in the Direct Number field. The number is displayed in the Connection Status area. Click Connection Response.
2 To release the connection to the handset, type the direct number in the
Direct Number field, and then click Release Request.
Table 7-4 MSF Broadcast Types
Type Description
All PP Sends message to all registered PPs. Single PP Sends message to one specific PP. Group Sends message to a group of handsets
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3 Click Clear to clear the Connection Status area.
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8
Tracing Communication
The trace features of the KWS 8000 are particularly useful when testing a new installation and for error finding and for documenting scenarios.
Tracing
The trace tab displays tracing information according to the settings you have specified on the Trace menu.
To limit the amount of information that is displayed, you can specify a trace level.
To Specify a Trace Level
a From the Debug menu, point to Trace levels, and the select the preferred
level.
Figure 8-1 Specifying a Trace Level
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You have the following options.
To further limit the amount of information that is displayed, you can set a trace filter.
To Specify a Trace Filter
1 From the Debug menu, click Trace filters.
Figure 8-2 Specifying Trace Filters
Table 8-1 Trace Levels
Trace level Description
Disabled Displays no trace messages. Level 1 Displays subscription and location
registration information.
Level 2 Displays subscription, location
registration, abnormal calls, and messaging information.
Level 3 Displays subscription, location
registration, abnormal calls, messaging, and normal voice information.
Level 4 Note level 4 is intended for Polycom KIRK
internal use only. We recommend that you don’t use level 4 unless otherwise instructed by Polycom.
Displays subscription, location registration, abnormal calls, messaging, and normal voice information as well as debug messages.
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Tracing Tracing Communication
2 In the Message Level list, select the trace level on which you want to add a
filter.
3 To include a specific PPID in the filter, select the number from the PPID
list, otherwise select Exclude.
4 To include a specific local number in the filter, type the number in the
Local Number field.
5 To include a specific RFP number in the filter, select the preferred number
from the RFP Number list, otherwise select Exclude.
6 When you have defined all your filter preferences, click the Set Trace
Filter button.
The results that are displayed on the Trace tab are now based both on the trace level and the trace filter you have specified.
You can apply more than one filter at a time. When you want to apply another filter, simply go through steps 1-10 again.
To Clear All Filters
a From the Debug menu, click Trace filters, and then click the Clear All
Filters button.
Using the Serial Monitor
The serial monitor displays information about the host and KWS8000 connection.
To View Serial Monitor Information
1 From the Debug menu, click Serial Monitor.
Figure 8-3 Viewing Serial Monitor Information
2 Select Follow data, to display communication information.
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3 Select Omit new data, if you do not want to view current data.
Using the Network Data Unit monitor
The NDU monitor displays information about the data packages that are processed in the system. The NDU monitor is useful for third-party application developers as a supplement to the API documentation.
To view NDU Monitor Information
1 From the Debug menu, click NDU Monitor.
Figure 8-4 Viewing NDU Monitor Information
2 Select Follow, to display information.
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9
Regulatory Notices
This section contains important safety regulations for the KWS8000.
International Regulatory and Product Information
United States Federal Communication
Commission (FCC)
Part 15: Class A Statement. This equipment has
been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Test limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manuals, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.
Part 68: Network Registration Number. This equipment is registered with the FCC in accordance with Part 68 of the FCC Rules. This equipment is identified by the FCC registration number.
If requested, the FCC registration Number and REN must be provided to the telephone company.
Any repairs to this equipment must be carried out by Polycom Inc. or our designated agent. This
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stipulation is required by the FCC and applies during and after the warranty period.
United States Safety Construction Details: o All connections are indoor only. o No direct connections to public networks. o Unit is intended for RESTRICTED ACCESS LOCATION. o Unit is to be installed in accordance with the National Electrical Code. o The branch circuit overcurrent protection shall be rated 20 A for the AC system. o This equipment has a maximum operating ambient of 40°C, the ambient temperature in the rack shall not exceed this temperature
CE Mark R&TTE Directive
Polycom Inc., declares that the Polycom KWS 8000 is in conformity with the following relevant harmonized standards:
EN 60950-1:2006 EN 55022:2006 EN 55024:1998, A1:2002, A2:2003
Following the provisions of the Council Directive 1999/CE on radio and telecommunication terminal equipment and the recognition of its conformity.
This KIRK product has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
The WEEE Marking on this equipment indicates that the product must not be disposed of with unsorted waste, but must be collected separately.
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Important Safety Instructions and Product Information Regulatory Notices
Canadian Department of Communications
This Class [A] digital apparatus complies with Canadian ICES-003. Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunication network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment malfunctions, may give the telecommunications company causes to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or
electrician, as appropriate.
Important Safety Instructions and Product Information
Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property.
1 Read and understand all instructions
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2 Follow all warnings and instructions including those marked on the
product
3 Unplug this product before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use damp cloth for cleaning
4 Do not install the telephone equipment in the bathroom or near a wash
bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool
5 The product should be operated only from the type of power source
indicated on the instructions. If you are not sure of the type of power supply, consult your dealer or local power company.
6 Do not overload wall outlets and extension cords as this can result in fire
or electrical shock.
7 Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could result in fire, electrical shock, or injury. Never spill liquid of any kind into this product.
8 To reduce the risk of electrical shock or burns, do not disassemble this
product. Opening or removing covers may expose you to dangerous voltages, dangerous electrical current, or other risks. Incorrect reassemble can cause electrical shock when the appliance is subsequently used. If the product need repair, consult your dealer.
9 This product does not support connections to outside plant.
10 Refer servicing to qualified service personnel under the following
conditions:
If liquid has been spilled into the product
If the product has been exposed to rain or water
If the product does not operate normally when following the operating instructions in the manual. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and will often require extensive work by qualified service personnel to restore the product to normal operation.
If the product has been dropped or cabinet has been damaged
If the product exhibits a distinct change in performance
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Important Safety Instructions and Product Information Regulatory Notices
Warning
1 Avoid using telephone during an electrical storm. There may be a risk of
electrical shock from lightning
2 Do not use the telephone to report a gas leak in the vicinity of the leak
3 Do not place the unit near microwave ovens, radio equipment, or
non-ground connected televisions. These appliances may cause electrical interference to the base or handset
4 Installation must be performed in accordance with all relevant national
wiring rules
5 Plug acts as Disconnect Device - The socket outlet to which this apparatus
is connected must be installed near the equipment and must always be readily accessible
6 The system will not operate in the event of a blackout. Please keep a
backup phone for emergencies
Intrinsic safety
Do not install the unit in conditions where there is a danger of electrically ignited explosions.
Exposure to sunlight, heat and moisture
Do not expose the unit to direct sunlight for long periods. Keep away from excessive heat and moisture.
Spare parts and accessories
Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage.
RF compliance information
The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTICES
FCC Note: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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IC Note: Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term “IC:” before the certification /registration number only signifies that the Industry Canada technical specifications were met.
Privacy of communications may not be ensured when using this telephone.
Information to user: The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Polycom® Product Warranty Statement
The software included in this Product (including, without limitation, firmware and all updated thereto, including any software that may be downloaded electronically via the internet or otherwise (the “Software”) is licensed, not sold. Customer shall not reverse compile, disassemble or otherwise reverse engineer, embed within any other software product, or modify in any manner with respect thereto, the Software in whole or in part.
THE TERMS AND CONDITIONS APPLICABLE TO POLYCOM’S LIMITED WARRANTY ARE AS SET FORTH BELOW (AND ARE ALSO INCLUDED IN THE DOCUMENTATION PACKAGED WITH NEW POLYCOM PRODUCTS):
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that the product will be free from defects in workmanship and materials, under normal use and service, for one year, or such longer period as Polycom may announce publicly from time to time for particular products, from the date of purchase from Polycom or its authorized reseller. Polycom’s sole obligation under this express warranty shall be, at Polycom’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycom's expense, not later than thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
EXCLUSIONS. Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from:
• Failure to follow Polycom's installation, operation, or maintenance instructions.
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• Unauthorized product modification or alteration.
• Unauthorized use of common carrier communication services accessed through the product.
• Abuse, misuse, negligent acts or omissions of Customer and persons under Customer's control; or
• Acts of third parties, acts of God, accident, fire, lighting, power surges or outages, or other hazards.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
SUPPORT & SERVICE AGREEMENTS. If you purchased your product from a Polycom Authorized Reseller, contact the Authorized Reseller for information about support and service agreements applicable to your product. For information on Polycom service, go to the Polycom web site
www.polycom.com, products and services menu, or call 1-800-765-9266,
outside the US call 1-
408-526-9000, or your local Polycom Office, as listed on the Polycom Web site.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING
OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
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DISCLAIMER. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.
GOVERNING LAW. This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability.
END-USER LICENSE AGREEMENT FOR POLYCOM SOFTWARE
IMPORTANT - READ CAREFULLY BEFORE USING THE SOFTWARE PRODUCT:
This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the
POLYCOM
® SOFTWARE PRODUCT licensed by Polycom, B.V in Europe, the
Middle East, Africa, and Asia Pacific, or the POLYCOM
SOFTWARE PRODUCT licensed by Polycom, Inc. in the rest of the world (collectively referred to herein as “POLYCOM”). The SOFTWARE PRODUCT includes computer software as attached hereto and may include associated media, printed materials, and “online” or electronic documentation (“SOFTWARE PRODUCT”). By clicking “I agree” or by installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use the SOFTWARE PRODUCT, and return it to your place of purchase for a full refund. The SOFTWARE PRODUCT is protected by copyright laws and international
copyright treaties, as well as other intellectual property laws and
treaties. The
SOFTWARE PRODUCT is licensed (not sold) to you, and its use is
subject to the terms o
f this Agreement.
1. GRANT OF LICENSE.
Subject to the terms of this Agreement, POLYCOM grants to you a non-exclusive license to install and use the SOFTWARE PRODUCT on the POLYCOM product with which this SOFTWARE PRODUCT is supplied (the “PRODUCT”). You may use the SOFTWARE PRODUCT only in connection with the use of the PRODUCT. You are not permitted to lease, rent, distribute or sublicense the SOFTWARE PRODUCT or to use the SOFTWARE PRODUCT in a time-sharing arrangement or in any other unauthorized manner. Further, no license is granted to you in the human readable code of the SOFTWARE PRODUCT (source code). Except as provided below, this License Agreement does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect to the SOFTWARE PRODUCT.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
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2.1 Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one PRODUCT.
2.2 Back-up. Except as expressly provided for under this Agreement you may not copy the SOFTWARE PRODUCT; except, however, you may keep one copy of the SOFTWARE PRODUCT and, if applicable, one copy of any previous version, for back-up purposes, only to be used in the event of failure of the original. All copies of the SOFTWARE PRODUCT must be marked with the proprietary notices provided on the original SOFTWARE PRODUCT. You may not reproduce the supporting documentation accompanying the SOFTWARE PRODUCT.
2.3 Modifications. You may not modify, translate or create derivative works of the SOFTWARE PRODUCT.
2.4 Proprietary Notices. You may not remove or obscure any proprietary notices on or in the SOFTWARE PRODUCT or the supporting documentation.
2.5 Software Transfer. You may permanently transfer all of your rights under this Agreement, provided you retain no copies, you transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades, this Agreement, and, if applicable, the Certificate of Authenticity), and the recipient agrees to the terms of this Agreement. If the SOFTWARE PRODUCT is an upgrade, any transfer must include all prior versions of the SOFTWARE PRODUCT. However, if the SOFTWARE PRODUCT is marked “Not for Resale” or “NFR”, you may not resell it or otherwise transfer it for value.
2.6 Copyright. All title and copyrights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT are owned by POLYCOM or its suppliers. The SOFTWARE PRODUCT is protected by copyright laws and international treaty provisions. Title, ownership rights, and intellectual property rights in the SOFTWARE PRODUCT shall remain in POLYCOM or its suppliers. Title and related rights in the content accessed through the SOFTWARE PRODUCT is the property of such content owner and may be protected by applicable law. This Agreement gives you no rights in such content.
2.7 Confidentiality. The SOFTWARE PRODUCT contains valuable proprietary information and trade secrets of POLYCOM and its suppliers and you shall protect the confidentiality of, and avoid disclosure and unauthorized use of, the SOFTWARE PRODUCT.
2.8 Dual-Media Software. You may receive the SOFTWARE PRODUCT in more than one medium. Regardless of the type or size of medium you receive, you may use only one medium that is appropriate for your single PRODUCT. You may not use or install the other medium on another PRODUCT.
2.9 Reservation. POLYCOM reserves all rights in the SOFTWARE PRODUCT not expressly granted to you in this Agreement.
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3. SUPPORT SERVICES.
POLYCOM may provide you with support services related to the SOFTWARE PRODUCT(“SUPPORT SERVICES “). Use of SUPPORT SERVICES is governed by the POLYCOM policies and programs described in the POLYCOM ­provided materials. Any supplemental software code provided to you as part of the SUPPORT SERVICES is considered part of the SOFTWARE PRODUCT and is subject to the terms and conditions of this Agreement. With respect to technical information you provide to POLYCOM as part of the SUPPORT SERVICES, POLYCOM may use such information for its business purposes, including for product support and development. POLYCOM will not utilize such technical information in a form that personally identifies you.
4. TERMINATION.
Without prejudice to any other rights, POLYCOM may terminate this Agreement if you fail to comply with any of the terms and conditions of this Agreement. In such event, you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts. You may terminate this Agreement at any time by destroying the SOFTWARE PRODUCT and all of its component parts.
5. UPGRADES.
If the SOFTWARE PRODUCT is labeled as an upgrade, you must be properly licensed to use the software identified by POLYCOM as being eligible for the upgrade in order to use the SOFTWARE PRODUCT. A SOFTWARE PRODUCT labeled as an upgrade replaces and/or supplements the software that formed the basis for your eligibility for the upgrade. You may use the resulting upgraded SOFTWARE PRODUCT only in accordance with the terms of this Agreement. If the SOFTWARE PRODUCT is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT may be used and transferred only as part of that single SOFTWARE PRODUCT package and may not be separated for use on more than one PRODUCT.
6. WARRANTY AND WARRANTY EXCLUSIONS.
6.1 Limited Warranty. POLYCOM warrants that (a) the SOFTWARE
PRODUCT will perform substantially in accordance with the accompanying documentation for a period of ninety (90) days from the date of receipt by you, and (b) any SUPPORT SERVICES provided by POLYCOM shall be substantially as described in applicable written materials provided to you by POLYCOM, and POLYCOM support engineers will make commercially reasonable efforts to solve any problem issues. POLYCOM does not warrant that your use of the SOFTWARE PRODUCT will be uninterrupted or error free, or that all defects in the SOFTWARE PRODUCT will be corrected. POLYCOM's sole obligation under this express warranty shall be, at POLYCOM's option and expense, to refund the purchase price paid by you for any defective software product which is returned to POLYCOM with a copy or your receipt, or to replace any defective media with software which substantially conforms to applicable POLYCOM published specifications. Any replacement SOFTWARE PRODUCT will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.
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Important Safety Instructions and Product Information Regulatory Notices
6.2 Warranties Exclusive. IF THIS SOFTWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, YOUR SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINgeMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF THIS SOFTWARE PRODUCT. POLYCOM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE SOFTWARE PRODUCT DOES NOT EXIST OR WAS CAUSED BY YOUR OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.
7. LIMITATION OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POLYCOM OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF POLYCOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, POLYCOM'S ENTIRE LIABILITY SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT OR U.S. $5.00. PROVIDED, HOWEVER, IF YOU HAVE ENTERED INTO A POLYCOM SUPPORT SERVICES AGREEMENT, POLYCOM'S ENTIRE LIABILITY REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT.
8. DISCLAIMER.
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.
9. EXPORT CONTROLS.
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The SOFTWARE PRODUCT may not be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Yugoslavia, Iran, Syria, Republic of Serbia, or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders. By downloading or using the SOFTWARE PRODUCT, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. If you obtained this SOFTWARE PRODUCT outside of the United States, you are also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained.
10. MISCELLANEOUS.
10.1 Governing Law. This Agreement shall be governed by the laws of the State
of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents, and by the laws of the United States. The United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby excluded in its entirety from application to this Agreement.
10.2 General. This Agreement represents the complete agreement concerning this license and may amended only by a writing executed by both parties. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable.
10.3 Contact. If you have any questions concerning this Agreement, or if you desire to contact POLYCOM for any reason, please contact the POLYCOM office serving your country.
10.4 U.S. Government Restricted Rights. The SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS. The SOFTWARE PRODUCT programs and documentation are deemed to be “commercial computer software” and “commercial computer software documentation”, respectively, pursuant to DFAR Section 227.7202 and FAR 12.212(b), as applicable. Any use, modification, reproduction, release, performance, display or disclosure of the SOFTWARE PRODUCT programs and/or documentation by the U.S. Government or any of its agencies shall be governed solely by the terms of this Agreement and shall be prohibited except to the extent expressly permitted by the terms of this Agreement. Any technical data provided that is not covered by the above provisions is deemed to be “technical data-commercial items” pursuant to DFAR Section 227.7015(a). Any use, modification, reproduction, release, performance, display or disclosure of such technical data shall be governed by the terms of DFAR Section 227.7015(b).
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A
Base Station and Repeater Numbering
The following table lists base station and repeater numbering.
Table A-1 Base Station and Repeater Numbering
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
1 1 0 0 64 128 192 1 1 1 1 65 129 193 1 1 2 2 66 130 194 1 1 3 3 67 131 195 1 1 4 4 68 132 196 1 1 5 5 69 133 197 1 1 6 6 70 134 198 1 1 7 7 71 135 199 1 2 8 8 72 136 200 1 2 9 9 73 137 201 1 2 10 10 74 138 202 1 2 11 11 75 139 203 1 2 12 12 76 140 204 1 2 13 13 77 141 205 1 2 14 14 78 142 206 1 2 15 15 79 143 207 1 3 16 16 80 144 208 1 3 17 17 81 145 209 1 3 18 18 82 146 210 1 3 19 19 83 147 211
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1 3 20 20 84 148 212 1 3 21 21 85 149 213 1 3 22 22 86 150 214 1 3 23 23 87 151 215 1 4 24 24 88 152 216 1 4 25 25 89 153 217 1 4 26 26 90 154 218 1 4 27 27 91 155 219 1 4 28 28 92 156 220 1 4 29 29 93 157 221 1 4 30 30 94 158 222 1 4 31 31 95 159 223 1 5 32 32 96 160 224 1 5 33 33 97 161 225 1 5 34 34 98 162 226 1 5 35 35 99 163 227 1 5 36 36 100 164 228 1 5 37 37 101 165 229 1 5 38 38 102 166 230 1 5 39 39 103 167 231 1 6 40 40 104 168 232 1 6 41 41 105 169 233 1 6 42 42 106 170 234 1 6 43 43 107 171 235 1 6 44 44 108 172 236 1 6 45 45 109 173 237 1 6 46 46 110 174 238 1 6 47 47 111 175 239 1 7 48 48 112 176 240 1 7 49 49 113 177 241 1 7 50 50 114 178 242 1 7 51 51 115 179 243
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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Base Station and Repeater Numbering
1 7 52 52 116 180 244 1 7 53 53 117 181 245 1 7 54 54 118 182 246 1 7 55 55 119 183 247 1 8 56 56 120 184 248 1 8 57 57 121 185 249 1 8 58 58 122 186 250 1 8 59 59 123 187 251 1 8 60 60 124 188 252 1 8 61 61 125 189 253 1 8 62 62 126 190 254 1 8 63 63 127 191 255 2 1 64 64 128 192 0 2 1 65 65 129 193 1 2 1 66 66 130 194 2 2 1 67 67 131 195 3 2 1 68 68 132 196 4 2 1 69 69 133 197 5 2 1 70 70 134 198 6 2 1 71 71 135 199 7 2 2 72 72 136 200 8 2 2 73 73 137 201 9 2 2 74 74 138 202 10 2 2 75 75 139 203 11 2 2 76 76 140 204 12 2 2 77 77 141 205 13 2 2 78 78 142 206 14 2 2 79 79 143 207 15 2 3 80 80 144 208 16 2 3 81 81 145 209 17 2 3 82 82 146 210 18 2 3 83 83 147 211 19
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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2 3 84 84 148 212 20 2 3 85 85 149 213 21 2 3 86 86 150 214 22 2 3 87 87 151 215 23 2 4 88 88 152 216 24 2 4 89 89 153 217 25 2 4 90 90 154 218 26 2 4 91 91 155 219 27 2 4 92 92 156 220 28 2 4 93 93 157 221 29 2 4 94 94 158 222 30 2 4 95 95 159 223 31 2 5 96 96 160 224 32 2 5 97 97 161 225 33 2 5 98 98 162 226 34 2 5 99 99 163 227 35 2 5 100 100 164 228 36 2 5 101 101 165 229 37 2 5 102 102 166 230 38 2 5 103 103 167 231 39 2 6 104 104 168 232 40 2 6 105 105 169 233 41 2 6 106 106 170 234 42 2 6 107 107 171 235 43 2 6 108 108 172 236 44 2 6 109 109 173 237 45 2 6 110 110 174 238 46 2 6 111 111 175 239 47 2 7 112 112 176 240 48 2 7 113 113 177 241 49 2 7 114 114 178 242 50 2 7 115 115 179 243 51
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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Base Station and Repeater Numbering
2 7 116 116 180 244 52 2 7 117 117 181 245 53 2 7 118 118 182 246 54 2 7 119 119 183 247 55 2 8 120 120 184 248 56 2 8 121 121 185 249 57 2 8 122 122 186 250 58 2 8 123 123 187 251 59 2 8 124 124 188 252 60 2 8 125 125 189 253 61 2 8 126 126 190 254 62 2 8 127 127 191 255 63 3 1 128 128 192 0 64 3 1 129 129 193 1 65 3 1 130 130 194 2 66 3 1 131 131 195 3 67 3 1 132 132 196 4 68 3 1 133 133 197 5 69 3 1 134 134 198 6 70 3 1 135 135 199 7 71 3 2 136 136 200 8 72 3 2 137 137 201 9 73 3 2 138 138 202 10 74 3 2 139 139 203 11 75 3 2 140 140 204 12 76 3 2 141 141 205 13 77 3 2 142 142 206 14 78 3 2 143 143 207 15 79 3 3 144 144 208 16 80 3 3 145 145 209 17 81 3 3 146 146 210 18 82 3 3 147 147 211 19 83
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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3 3 148 148 212 20 84 3 3 149 149 213 21 85 3 3 150 150 214 22 86 3 3 151 151 215 23 87 3 4 152 152 216 24 88 3 4 153 153 217 25 89 3 4 154 154 218 26 90 3 4 155 155 219 27 91 3 4 156 156 220 28 92 3 4 157 157 221 29 93 3 4 158 158 222 30 94 3 4 159 159 223 31 95 3 5 160 160 224 32 96 3 5 161 161 225 33 97 3 5 162 162 226 34 98 3 5 163 163 227 35 99 3 5 164 164 228 36 100 3 5 165 165 229 37 101 3 5 166 166 230 38 102 3 5 167 167 231 39 103 3 6 168 168 232 40 104 3 6 169 169 233 41 105 3 6 170 170 234 42 106 3 6 171 171 235 43 107 3 6 172 172 236 44 108 3 6 173 173 237 45 109 3 6 174 174 238 46 110 3 6 175 175 239 47 111 3 7 176 176 240 48 112 3 7 177 177 241 49 113 3 7 178 178 242 50 114 3 7 179 179 243 51 115
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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Base Station and Repeater Numbering
3 7 180 180 244 52 116 3 7 181 181 245 53 117 3 7 182 182 246 54 118 3 7 183 183 247 55 119 3 8 184 184 248 56 120 3 8 185 185 249 57 121 3 8 186 186 250 58 122 3 8 187 187 251 59 123 3 8 188 188 252 60 124 3 8 189 189 253 61 125 3 8 190 190 254 62 126 3 8 191 191 255 63 127 4 1 192 192 0 64 128 4 1 193 193 1 65 129 4 1 194 194 2 66 130 4 1 195 195 3 67 131 4 1 196 196 4 68 132 4 1 197 197 5 69 133 4 1 198 198 6 70 134 4 1 199 199 7 71 135 4 2 200 200 8 72 136 4 2 201 201 9 73 137 4 2 202 202 10 74 138 4 2 203 203 11 75 139 4 2 204 204 12 76 140 4 2 205 205 13 77 141 4 2 206 206 14 78 142 4 2 207 207 15 79 143 4 3 208 208 16 80 144 4 3 209 209 17 81 145 4 3 210 210 18 82 146 4 3 211 211 19 83 147
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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4 3 212 212 20 84 148 4 3 213 213 21 85 149 4 3 214 214 22 86 150 4 3 215 215 23 87 151 4 4 216 216 24 88 152 4 4 217 217 25 89 153 4 4 218 218 26 90 154 4 4 219 219 27 91 155 4 4 220 220 28 92 156 4 4 221 221 29 93 157 4 4 222 222 30 94 158 4 4 223 223 31 95 159 4 5 224 224 32 96 160 4 5 225 225 33 97 161 4 5 226 226 34 98 162 4 5 227 227 35 99 163 4 5 228 228 36 100 164 4 5 229 229 37 101 165 4 5 230 230 38 102 166 4 5 231 231 39 103 167 4 6 232 232 40 104 168 4 6 233 233 41 105 169 4 6 234 234 42 106 170 4 6 235 235 43 107 171 4 6 236 236 44 108 172 4 6 237 237 45 109 173 4 6 238 238 46 110 174 4 6 239 239 47 111 175 4 7 240 240 48 112 176 4 7 241 241 49 113 177 4 7 242 242 50 114 178 4 7 243 243 51 115 179
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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Base Station and Repeater Numbering
4 7 244 244 52 116 180 4 7 245 245 53 117 181 4 7 246 246 54 118 182 4 7 247 247 55 119 183 4 8 248 248 56 120 184 4 8 249 249 57 121 185 4 8 250 250 58 122 186 4 8 251 251 59 123 187 4 8 252 252 60 124 188 4 8 253 253 61 125 189 4 8 254 254 62 126 190 4 8 255 255 63 127 191 5 1 256 0 64 128 192 5 1 257 1 65 129 193 5 1 258 2 66 130 194 5 1 259 3 67 131 195 5 1 260 4 68 132 196 5 1 261 5 69 133 197 5 1 262 6 70 134 198 5 1 263 7 71 135 199 5 2 264 8 72 136 200 5 2 265 9 73 137 201 5 2 266 10 74 138 202 5 2 267 11 75 139 203 5 2 268 12 76 140 204 5 2 269 13 77 141 205 5 2 270 14 78 142 206 5 2 271 15 79 143 207 5 3 272 16 80 144 208 5 3 273 17 81 145 209 5 3 274 18 82 146 210 5 3 275 19 83 147 211
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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5 3 276 20 84 148 212 5 3 277 21 85 149 213 5 3 278 22 86 150 214 5 3 279 23 87 151 215 5 4 280 24 88 152 216 5 4 281 25 89 153 217 5 4 282 26 90 154 218 5 4 283 27 91 155 219 5 4 284 28 92 156 220 5 4 285 29 93 157 221 5 4 286 30 94 158 222 5 4 287 31 95 159 223 5 5 288 32 96 160 224 5 5 289 33 97 161 225 5 5 290 34 98 162 226 5 5 291 35 99 163 227 5 5 292 36 100 164 228 5 5 293 37 101 165 229 5 5 294 38 102 166 230 5 5 295 39 103 167 231 5 6 296 40 104 168 232 5 6 297 41 105 169 233 5 6 298 42 106 170 234 5 6 299 43 107 171 235 5 6 300 44 108 172 236 5 6 301 45 109 173 237 5 6 302 46 110 174 238 5 6 303 47 111 175 239 5 7 304 48 112 176 240 5 7 305 49 113 177 241 5 7 306 50 114 178 242 5 7 307 51 115 179 243
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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Base Station and Repeater Numbering
5 7 308 52 116 180 244 5 7 309 53 117 181 245 5 7 310 54 118 182 246 5 7 311 55 119 183 247 5 8 312 56 120 184 248 5 8 313 57 121 185 249 5 8 314 58 122 186 250 5 8 315 59 123 187 251 5 8 316 60 124 188 252 5 8 317 61 125 189 253 5 8 318 62 126 190 254 5 8 319 63 127 191 255 6 1 320 64 128 192 0 6 1 321 65 129 193 1 6 1 322 66 130 194 2 6 1 323 67 131 195 3 6 1 324 68 132 196 4 6 1 325 69 133 197 5 6 1 326 70 134 198 6 6 1 327 71 135 199 7 6 2 328 72 136 200 8 6 2 329 73 137 201 9 6 2 330 74 138 202 10 6 2 331 75 139 203 11 6 2 332 76 140 204 12 6 2 333 77 141 205 13 6 2 334 78 142 206 14 6 2 335 79 143 207 15 6 3 336 80 144 208 16 6 3 337 81 145 209 17 6 3 338 82 146 210 18 6 3 339 83 147 211 19
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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6 3 340 84 148 212 20 6 3 341 85 149 213 21 6 3 342 86 150 214 22 6 3 343 87 151 215 23 6 4 344 88 152 216 24 6 4 345 89 153 217 25 6 4 346 90 154 218 26 6 4 347 91 155 219 27 6 4 348 92 156 220 28 6 4 349 93 157 221 29 6 4 350 94 158 222 30 6 4 351 95 159 223 31 6 5 352 96 160 224 32 6 5 353 97 161 225 33 6 5 354 98 162 226 34 6 5 355 99 163 227 35 6 5 356 100 164 228 36 6 5 357 101 165 229 37 6 5 358 102 166 230 38 6 5 359 103 167 231 39 6 6 360 104 168 232 40 6 6 361 105 169 233 41 6 6 362 106 170 234 42 6 6 363 107 171 235 43 6 6 364 108 172 236 44 6 6 365 109 173 237 45 6 6 366 110 174 238 46 6 6 367 111 175 239 47 6 7 368 112 176 240 48 6 7 369 113 177 241 49 6 7 370 114 178 242 50 6 7 371 115 179 243 51
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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Base Station and Repeater Numbering
6 7 372 116 180 244 52 6 7 373 117 181 245 53 6 7 374 118 182 246 54 6 7 375 119 183 247 55 6 8 376 120 184 248 56 6 8 377 121 185 249 57 6 8 378 122 186 250 58 6 8 379 123 187 251 59 6 8 380 124 188 252 60 6 8 381 125 189 253 61 6 8 382 126 190 254 62 6 8 383 127 191 255 63 7 1 384 128 192 0 64 7 1 385 129 193 1 65 7 1 386 130 194 2 66 7 1 387 131 195 3 67 7 1 388 132 196 4 68 7 1 389 133 197 5 69 7 1 390 134 198 6 70 7 1 391 135 199 7 71 7 2 392 136 200 8 72 7 2 393 137 201 9 73 7 2 394 138 202 10 74 7 2 395 139 203 11 75 7 2 396 140 204 12 76 7 2 397 141 205 13 77 7 2 398 142 206 14 78 7 2 399 143 207 15 79 7 3 400 144 208 16 80 7 3 401 145 209 17 81 7 3 402 146 210 18 82 7 3 403 147 211 19 83
Shelf No Card No RFP RPN repeater 1 repeater 2 repeater 3
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7 3 404 148 212 20 84 7 3 405 149 213 21 85 7 3 406 150 214 22 86 7 3 407 151 215 23 87 7 4 408 152 216 24 88 7 4 409 153 217 25 89 7 4 410 154 218 26 90 7 4 411 155 219 27 91 7 4 412 156 220 28 92 7 4 413 157 221 29 93 7 4 414 158 222 30 94 7 4 415 159 223 31 95 7 5 416 160 224 32 96 7 5 417 161 225 33 97 7 5 418 162 226 34 98 7 5 419 163 227 35 99 7 5 420 164 228 36 100 7 5 421 165 229 37 101 7 5 422 166 230 38 102 7 5 423 167 231 39 103 7 6 424 168 232 40 104 7 6 425 169 233 41 105 7 6 426 170 234 42 106 7 6 427 171 235 43 107 7 6 428 172 236 44 108 7 6 429 173 237 45 109 7 6 430 174 238 46 110 7 6 431 175 239 47 111 7 7 432 176 240 48 112 7 7 433 177 241 49 113 7 7 434 178 242 50 114 7 7 435 179 243 51 115
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Base Station and Repeater Numbering
7 7 436 180 244 52 116 7 7 437 181 245 53 117 7 7 438 182 246 54 118 7 7 439 183 247 55 119 7 8 440 184 248 56 120 7 8 441 185 249 57 121 7 8 442 186 250 58 122 7 8 443 187 251 59 123 7 8 444 188 252 60 124 7 8 445 189 253 61 125 7 8 446 190 254 62 126 7 8 447 191 255 63 127 8 1 448 192 0 64 128 8 1 449 193 1 65 129 8 1 450 194 2 66 130 8 1 451 195 3 67 131 8 1 452 196 4 68 132 8 1 453 197 5 69 133 8 1 454 198 6 70 134 8 1 455 199 7 71 135 8 2 456 200 8 72 136 8 2 457 201 9 73 137 8 2 458 202 10 74 138 8 2 459 203 11 75 139 8 2 460 204 12 76 140 8 2 461 205 13 77 141 8 2 462 206 14 78 142 8 2 463 207 15 79 143 8 3 464 208 16 80 144 8 3 465 209 17 81 145 8 3 466 210 18 82 146 8 3 467 211 19 83 147
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Polycom KIRK Wireless Server 8000 Configuration Guide
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8 3 468 212 20 84 148 8 3 469 213 21 85 149 8 3 470 214 22 86 150 8 3 471 215 23 87 151 8 4 472 216 24 88 152 8 4 473 217 25 89 153 8 4 474 218 26 90 154 8 4 475 219 27 91 155 8 4 476 220 28 92 156 8 4 477 221 29 93 157 8 4 478 222 30 94 158 8 4 479 223 31 95 159 8 5 480 224 32 96 160 8 5 481 225 33 97 161 8 5 482 226 34 98 162 8 5 483 227 35 99 163 8 5 484 228 36 100 164 8 5 485 229 37 101 165 8 5 486 230 38 102 166 8 5 487 231 39 103 167 8 6 488 232 40 104 168 8 6 489 233 41 105 169 8 6 490 234 42 106 170 8 6 491 235 43 107 171 8 6 492 236 44 108 172 8 6 493 237 45 109 173 8 6 494 238 46 110 174 8 6 495 239 47 111 175 8 7 496 240 48 112 176 8 7 497 241 49 113 177 8 7 498 242 50 114 178 8 7 499 243 51 115 179
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Base Station and Repeater Numbering
8 7 500 244 52 116 180 8 7 501 245 53 117 181 8 7 502 246 54 118 182 8 7 503 247 55 119 183 8 8 504 248 56 120 184 8 8 505 249 57 121 185 8 8 506 250 58 122 186 8 8 507 251 59 123 187 8 8 508 252 60 124 188 8 8 509 253 61 125 189 8 8 510 254 62 126 190 8 8 511 255 63 127 191
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B
Updating Software Manually
The following procedure describes how you update the KWS8000 software manually if the default update procedure fails.
Prerequisites.
Kirk serial cable.
PC with HyperTerminal installed.
To Update Software Manually
1 Set the HyperTerminal to 115200, 8 data, no parity, 1 stop bit and no flow
control.
2 Select a free com port, and then connect the KIRK serial cable between the
com port on the pc and the serial port on the KWS8000.
3 Power on the KWS8000 system. The following the terminal window is
displayed.
Figure A HyperTerminal Window
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Updating Software Manually
4 Hold down the Shift key and then press the Z key. A command prompt is
displayed.
In the prompt type loadb and then press Enter. The following text is displayed in the command prompt. ## Ready for binary (kermit) download to 0x00010000 at 115200 bps...
5 From the Transfer menu, select Send File.
6 Select the uimage file you want to download, in the protocol item select
Kermit, and then click the Send button.The following text is displayed on completion. Note that
## Total Size = 0x00231708 = 2299656 Bytes ## Start Addr = 0x00010000 Note the Total Size may vary from uimage to uimage.
Note The Total Size may vary from uimage to uimage. 0x00231708 is an example. You must always use the correct image size.
7 Type protect off 1:1-63 and then press Enter. The following text is
displayed on completion.
Un-Protect Flash Sectors 1-63 in Bank # 1
8 Type erase 1:1-63, and then press enter. The following text is displayed
completion.
Erase Flash Sectors 1-63 in Bank # 1
.............................................................. done
9 Type cp.b 0x10000 (Start Addr) 0x50020000 <Total Size> where the last
number must be the TotalSize of the uimage (in this example
0x231708)
.
All numbers are in hexadecimal.
10 Press Enter. The following text is displayed on completion.
Copy to Flash... done
11 Type boot and then press Enter. The system restarts.
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Figure B Hyper Terminal Example
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Figures
Figure 2-1 Chassis with CPU and Interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 2-2 Backplane Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 3-1 Serial Connection Null Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3-2 OAM Startup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 3-3 Communications Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 3-4 Change Communication Configurations . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 3-5 Warning Delete Communications Configuration . . . . . . . . . . . . . . . . 11
Figure 3-6 Import Communication Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 11
Figure 3-7 Export Communications Configuration . . . . . . . . . . . . . . . . . . . . . . . . 12
Figure 4-1 Registration/Users tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 4-2 Create or Change User dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 5-1 Setting Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Figure 5-2 Changing Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Figure 5-3 Setting Outgoing Line Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 5-4 Subscription Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 5-5 Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Figure 6-1 System Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Figure 6-2 Portable Part Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 6-3 Radio Fixed Parts Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 6-4 Abnormal Calls Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 6-5 Active Calls Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Figure 6-6 E-mail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 6-7 Sending Configuration Statistics via E-mail . . . . . . . . . . . . . . . . . . . . . 31
Figure 7-1 System Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 7-2 Analogue Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 7-3 Analogue Settings Dialogue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Figure 7-4 Base Stations tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 7-5 RPN and Handovers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Figure 7-6 MSF Demo tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 7-7 MSF Broadcast Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 8-1 Specifying a Trace Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 8-2 Specifying Trace Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 8-3 Viewing Serial Monitor Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 8-4 Viewing NDU Moniitor Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
FigureA HyperTerminal Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
FigureB Hyper Terminal Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
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Tables
Table 2-1 LEDs Common to all Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 2-2 CPU Card Ethernet Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 2-3 Analogue Interface Card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 2-4 Base Station Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 3-1 Default COM port setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Table 3-2 Connection Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Table 3-3 Connection Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Table 4-1 Registration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Table 6-1 System Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Table 6-2 PP Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Table 6-3 Radio Fixed Parts Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 6-4 Abnormal Calls Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 6-5 Current Calls Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 7-1 Analogue Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 7-2 Base Station Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 7-3 Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Table 7-4 MSF Broadcast Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table 8-1 Trace Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Table A-1 Base Station and Repeater Numbering . . . . . . . . . . . . . . . . . . . . . . . . . 61
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Index
A
Abnormal Calls
Statistics 27
Analogue settings 33
changing 34 Reading 33
B
Base stations 36
parameters 37 reading settings 37
C
Clip 35 Communication Configuration 8
Changing 9 Changing from File menu 9 Deleting 10 Exporting 11
Importing 11 Configuration 32 CPT 36
D
Date and time from PC 17 Date and time from system 17 DTMF 35
F
Firmware, updating 20 FSK 35
I Installing the OAM program 8
L Load Flash 20
M
MSF Broadcast Message 42
MSF Messages 40
Connection Status 42 Responding 43 Sending 40
N
NDU monitor 48 NLP 36 Non-linear processor 36
P
Password 18
Changing 18
Portable Parts
Statistics 24
Prefix, outgoing line 18
R
Radio Fixed Parts
Statistics 26
S
Serial Monitor 47 Statistics 22
Active Calls 28 E-mailing 30 Portable Parts 24 Radio Fixed Parts 26 Reading 22 Resetting 24 Saving 29
Statistics Abnormal Calls 27 Subscriptions
Allowing 19 Disabling 19
T
Trace filter 46 Trace level 45 Tracing communication 45
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