Polycom KIRK 7010 User Manual

Polycom® KIRK

7010-7020-7040 User Guide

Version 7.0 | December 20, 2011 | 14184663-HD Ed.7

Trademark Information

Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®, Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™, iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom Converged Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™), Polycom HD Voice™, Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™, RAS™, ReadiConvene™, RMX 2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of Polycom, Inc.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About Your 7010/7020/7040 Handset . . . . . . . . . . . . . . 10

Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Navigating Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Personal Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Predefined Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Basic Handset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Locking Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Dial from Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Dial from Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Turning Loudspeaker On/Off (Not available on 7010) . . . . . . . . . . . . . . . . . 26

Turning Microphone Mute On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Entering Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Description of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

MSF Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

External Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Managing an Existing Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Dialing Contact from Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Sending Messages Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Reading a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Reading a Long Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Reading a Short Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Reading a Call Back Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Replying a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Alerting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

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Contents

Vibrator (Not available on 7010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Changing Settings of Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Auto Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Changing Settings of Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Changing Settings of Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Bluetooth (only KIRK 7040) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Advanced... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Long Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Time & Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Error information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

International Regulatory and Product Information . . . . . . . . . . . . . . . . . 67

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Intrinsic safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Battery Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

PTC General Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Echo Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Polycom® Product Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . 74

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Polycom Kirk 7010-7020-7040 User Guide Getting Started

Getting Started

Read all information in this section before you use your handset.

Handset Information

Never use your handset:

• in the vicinity of electrical detonators

• in shielded rooms

• in areas where radio transmission is forbidden

Do not place a handset near:

• water, moisture or damp areas

• heat sources, direct sunlight or unventilated areas

• devices which generate strong magnetic fields such as electrical appliances,

fluorescent lamps, computers, radios, televisions or fax machines

• areas where the handset can be covered, its ventilation impaired, liquid

spilled on the unit or objects inserted into the handset through any

openings.

• areas with temperature extremes Check for small metal objects in the handset earpiece/mouthpiece before using

the handset. Do not store or locate flammable liquids, gases, or explosive materials in the

same compartment or vicinity as the cordless handset, its parts or accessories. WARNING: Excessive use of earphones and headphones can cause hearing

loss.

Charger Information

Two types of chargers can be used for the handset. An ordinary charger and a USB charger. The USB charger supports a PC phone book management program, provided for the system administrator.

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Polycom KIRK 7010-7020-7040 User Guide Battery Information

The part numbers for the 70- Handset Series charger and Power Supply Unit are the following:

• Charger part number: 8464 2489

• Power Supply Unit part number: 8464 2601

Note

The charger can only be used with this specific Power Supply Unit.

Battery Information

The battery is connected to the handset from factory and must not be removed. To replace the battery, please contact your local distributor.

The only battery that can be used for the 70 - Handset Series is the following:

• Battery part number: 8474 3424.

Charging Battery

When charging battery for the first time, it is necessary to leave handset in charger for 14-16 hours for the battery to be fully charged.

During normal operation, it takes approximately 6 hours to charge the handset from fully discharged to its full capacity. Turning the backlight off reduces charging time with approximately 2 hours (refer to “Turning Backlight Off” on

page 54).

Place handset in charger.

For correct charging, be sure the room temperature is between 0°C and 40°C. Do not place the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery temperature is too high.

If the handset is turned off when placed in charger, nothing indicates the charging. There will be no reaction on incoming calls.

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Polycom Kirk 7010-7020-7040 User Guide Getting Started

If the handset is turned on when charging, the display shows the blue charging icon in the status bar. The charging icon is replaced by the green fully charged icon , when the battery is fully charged (when handset is removed from charger, the charging icon disappears). The handset will not vibrate. Auto answer is inactive. The handset reacts normally for incoming calls.

It is necessary to recharge battery when display shows the battery low icon , or if the handset cannot be turned on.

Battery Capacity

The capacity of the battery depends on the use of backlight, Bluetooth and talk time.

Battery capacity in active mode:

• 7010/7020: up to 23 hours active talking time. 7040: up to 22 hours active

talking time. Battery capacity in standby mode:

• 7010/7020: 118 hours when display backlight is turned off. 7040: 90 hours

Battery capacity with Bluetooth turned ON and headset connected, in active mode:

• 7040: up to 11 hours active talking time Battery capacity with Bluetooth turned ON and headset connected, in standby

mode:

• 7040: 50 hours For information about how to check battery capacity, refer to “Battery” on page

50.

Battery Disposal

Visit www.polycom.com/batteries for further guidance on battery recycling.

when display backlight is turned off.

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Polycom KIRK 7010-7020-7040 User Guide Battery Disposal

About Your 7010/7020/7040 Handset

Table 1-1 Handset Elements

LED (Not available on 7010)

Alarm Button (Not available on 7010)

Headset Connector (Not available on 7010)

Volume Control

Adjusts speaker volume.

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Polycom Kirk 7010-7020-7040 User Guide About Your 7010/7020/7040 Handset

Table 1-1 Handset Elements

Display

Shows call information, handset status icons and guides you through option menu.

Tear Off Unit (Not available on 7010)

Microphone

Table 1-2 Handset Keys

Left Softkey

On hook (idle)

On hook is the term used when handset is in standby mode.

Off hook (active)

Off hook is the term used when handset is in active mode.

Right Softkey

On hook (idle)

Off hook (active)

Redirect

On hook (idle)

Enters main menu.

Confirms choices in menu.

Turns handset off with a long (three second) key press.

Mutes microphone

Returns to previous menu.

Turns loudspeaker on. Not available on 7010.

Exits menu.

Off hook

Redirects calls.

(active)

On/off Hook

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Polycom KIRK 7010-7020-7040 User Guide Handset Display

Status Bar

Display Center

Softkey Text

Table 1-2 Handset Keys

Four-Way Navigation Key

On hook (idle)

Off hook (active)

On hook (idle)

Handset Display

Keypad Lock/Unlock

Navigates menu.

Adjusts volumes in menu.

Moves cursor.

Shortcuts to phone book, call register and missed call.

Shortcut to phone book.

Locks/unlocks keypad (Menu + ).

The display is divided in three parts: Status bar, Display center and Softkey Text (see figure above).

The types of information shown in Status bar when:

• on hook (idle) - display shows user ID, personal settings and time. If

bluetooth activated (only 7040), the bluetooth icon is visible. If wireless

headset connected (only 7040) the headset icon is visible.

• off hook - display shows user ID.

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The low signal icon indicates that the handset soon will be out of coverage.

The no signal icon indicates that handset is out of coverage, or that the system is busy (no speech channels available).

The low battery icon indicates that battery capacity is low.

The telephone icon will appear when you miss a call.

The telephone icon will appear when an external incoming call arrives.

The telephone icon will appear when an internal incoming call arrives.

Polycom Kirk 7010-7020-7040 User Guide About Your 7010/7020/7040 Handset

The types of information shown in Display center when:

• on hook (idle) - display shows standby logo or call information when

receiving an incoming call

• off hook - display shows a telephone icon. If a wireless headset is connected

to the handset (only 7040), the display shows a telephone icon if the audio

is in the handset, and it shows a headset icon if the audio is in the headset. The types of information shown in Softkey text when:

Status Icons

• on hook (idle) - display shows

: Menu gives access to the different functions of the handset. For

Menu and Shortcut

more information about the content of the menu, refer to “Using the

Menu” on page 27. For information about how to navigate the menu,

refer to “Navigating Handset” on page 15.

Shortcut: Personal shortcuts consist of functions you have chosen to add to

a list of shortcuts. For more information, refer to “Personal Shortcuts” on

page 17.

• off hook - display shows various terms according to the context of the

specific function.

The following icons may appear in Status bar or Display center:

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Polycom KIRK 7010-7020-7040 User Guide Handset Display

The telephone icon will appear when the handset is off hook or a call is connected.

The envelope icon will appear when you receive a message.

The charging icon will appear when the handset is placed in charger.

The fully charged icon will appear when the battery is fully charged.

The key lock icon indicates that the entire keypad is locked.

The silent icon will appear when all sounds are disabled.

The loudspeaker icon will appear when loudspeaker is turned on. Not available on 7010.

The mute icon will appear when mic mute is turned on. Mic mute is a abbreviation of microphone mute.

The bluetooth icon will appear when bluetooth is activated. However, when wireless headset is connected, the bluetooth icon disappears.

The headset icon will appear when the wireless headset is connected.

The telephone icon will appear when you make a call.

Display Backlight

The display backlight automatically turns on when an incoming call or message arrives, or if a key is pressed.

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Four-Way Navigation Key

Use the key to move around in menus. The four lines on the key illustrate the directions you move when pressing the key.

Right Softkey

Pressing right softkey activates right softkey text.

Use right softkey to enter list of personal shortcuts. When in menu, use the key to return to previous menu.

Left Softkey

Pressing left softkey activates left softkey text.

Use left softkey to enter main menu. When in menu, use the key to confirm your choices.

Polycom Kirk 7010-7020-7040 User Guide About Your 7010/7020/7040 Handset

The backlight turns off when the handset is idle after a preset period of time delay.

You can disable the backlight to save power, refer to “Turning Backlight Off”

on page 54 for more information.

Navigating Handset

The main part of the functions of the handset are grouped into different menus. In the following sections you will find a description of how to navigate these menus. For more information about the content of the different menus, refer to

“Using the Menu” on page 27.

You navigate the handset using two softkeys and a four-way navigation key. The figure below illustrates the connection between these keys and the text shown in display.

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The handset also offers both personal and predefined shortcuts to selected functions in the menu. In the end of this chapter, you will find a section describing how to use these shortcuts.

Entering Main Menu

To enter main menu press left softkey to activate Menu.

Polycom KIRK 7010-7020-7040 User Guide Navigating Handset

Scrolling in Menus

When in menu, press top or bottom of navigation key to scroll up and down

in menu.

Confirming Choices

When in the relevant menu, press left softkey to confirm your choices.

Various terms are being used in the softkey text according to the context of the specific function.

Navigating Cursor

When in the relevant menu, press left or right side of navigation key to

move cursor from side to side.

This is especially relevant when you are writing/editing words or

entering/editing numbers and want to delete a letter or digit.

To delete, simply place cursor behind letter or digit and press right softkey

to activate Delete.

Shortcuts

Adjusting Volumes

When in the relevant menu, press left or right side of navigation key to

adjust ringing and alerting volumes.

Press left side to turn volume down, or press right side to turn volume up.

Returning to Previous Menu

When in menu, press right softkey to activate Back or Exit. You now return

to previous menu.

Leaving Menus

To leave menu, press the R key. This key will exit menu at once.

The handset contains two types of shortcuts:

• Personal shortcuts

Personal shortcuts consist of functions you have chosen to add to a list of shortcuts. The list is assigned to the right softkey.

• Predefined shortcuts

Predefined shortcuts are unchangeable and assigned to different keys on the handset.

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Polycom Kirk 7010-7020-7040 User Guide About Your 7010/7020/7040 Handset

Personal Shortcuts

By adding specific functions to the list of shortcuts, you get quick access to functions you often use.

Note: Personal shortcuts can only be used when handset is in standby mode (on hook).

In the following you will find a description of how to add, use and remove personal shortcuts.

To add a shortcut: 1 While on hook, press Shortcut to enter the shortcut function. 2 Scroll to Edit shortcuts and press Select. 3 Scroll to the function, you want to make a shortcut to. 4 Press Select to add the function to the list of personal shortcuts.

To use a shortcut: 1 While on hook, press Shortcut to enter the shortcut function. 2 Scroll to the desired shortcut and press Select.

To rem o ve a s hor tcut : 1 While on hook, press Shortcut to enter the shortcut function. 2 Scroll to Edit shortcuts and press Select. 3 Scroll to the desired shortcut and press Select to remove the function from

the list of shortcuts.

Predefined Shortcuts

Predefined shortcuts are unchangeable and assigned to different keys. In the following you will find a list of predefined shortcuts and a description of

how to access and use them. Call list (system dependent feature): While on hook, press left side of

navigation key to enter call list.

Incoming calls are illustrated with green arrows Outgoing calls are illustrated with blue arrows Missed calls are illustrated with red arrows

Exit menu

: When in menu, press R.

Find name: While on or off hook, press top or bottom of navigation key.

Press bottom of navigation key to start at the top of name list with the letter a.

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Polycom KIRK 7010-7020-7040 User Guide Navigating Handset

Press top of navigation key to start at the bottom of name list with the letter z.

Keypad locked/unlocked: While on hook, press Menu followed by  (Display shows the key lock icon followed by the text Keypad locked/unlocked).

Missed calls: While on hook, press right side of navigation key to enter a list of missed call.

Redirect a call: While on a call, press R. The feature is system dependent. Save name and number: While on hook, enter number and press Save.

Silent on/off

: While on hook, press Menu followed by #. (Display shows the

silent icon followed by the text Sient mode on/of, and a small icon is placed in status line).

Speed dial: While on hook, press digit equivalent to number of the contact in the speed dial list continuously until call is started.

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Polycom Kirk 7010-7020-7040 User Guide Basic Handset Options

Basic Handset Options

Turning Handset On/Off

To turn handset on:

Press left softkey to turn on handset.

To turn handset off: 1 Press left softkey until the question ‘Turn off?’ appears in display. 2 Press Yes to confirm.

Note: When you turn handset off, all content of call register and settings of time and date are deleted if the subscribed system does not resend the information to the handset.

Adjusting Speaker Volume

Adjusting speaker volume can only be done when handset is off hook. The handset will remember the speaker volume until you make a new adjustment.

During a telephone conversion you can adjust the speaker volume at any time in relation to the noise level of the surrounding environment.

Use key placed at the upper right side of handset for volume control.

To turn speaking volume up:

While off hook, press top of key to turn up volume.

To turn speaker volume down:

While off hook, press bottom of key to turn down volume.

Locking Keypad

Lock keypad to prevent keys from being accidentally pressed.

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Polycom KIRK 7010-7020-7040 User Guide Locking Keypad

To lock/unlock keypad:

Press Menu followed by to lock keypad.

Press Unlock followed by  to unlock keypad. To answer a call when keypad is locked, press . When you end the call, the

keypad automatically locks. For automatic keypad lock, refer to “Auto Key Lock” on page 53.

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Polycom Kirk 7010-7020-7040 User Guide Making Calls

Making Calls

The handset must be subscribed and registered to make a call. For more information about subscribing, refer to “Creating a Login” on page 62.

For internal calls, dial extension number. Contact your system administrator for a list of these extension numbers.

For external calls, dial external code (or line pool code) to access an external line, then dial external number. Contact your system administrator to confirm what external code or line pool code to use.

Off Hook Dialling (Dial Directly) 1 Press to make a call. 2 Dial number. 3 Press to terminate the call.

On Hook Dialling (Pre-Dial) 1 Dial number. 2 Press to make a call. 3 Press to terminate the call.

Dial from Phone Book

The handset’s phone book is familiar to an ordinary phone book. However, the find name function makes it easy to find a contact as you can jump directly to the desired contact using the quick search as described below.

1 Press Menu to enter main menu. 2 Scroll to Phone Book and press Select. 3 Scroll to Find name and press Select. 4 To find a name you can: 5 Scroll until you reach the desired name. To scroll through the names

quickly press the navigation key continuously. 6 Use quick search by pressing the first letter(s) (max. 5 letters) of the desired

name (refer to “Using the Alphanumeric Keyboard” on page 30).

7 Press . 8 If more than one number: scroll to the desired number and press .

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Polycom KIRK 7010-7020-7040 User Guide Dial from Call List

9 The display icon appears until call is connected. 10 Press again to terminate the call.

Note: For more information about using your phone book, refer to

“Phone Book” on page 30.

Dial from Call List

Call list shows up to 40 of your latest incoming, outgoing and missed calls (system dependent feature). When memory of call list is full, the handset will automatically erase the oldest call when a new call is received in call list.

• Incoming calls are illustrated with green arrows

• Outgoing calls are illustrated with blue arrows

• Missed calls are illustrated with red arrows

To dial from call list: 1 While on hook, press left side of navigation key to enter call list. 2 Scroll to the desired name or number and press .

Note: When you turn off the handset, all content of call list is deleted if the subscribed system does not resend the information to the handset.

Dial from Call Register

The call register menu stores up to 40 of your incoming, outgoing and missed calls. The calls are classified in three groups: incoming calls, outgoing calls and missed calls.

If memory of call register is full, the handset will automatically erase the oldest call when a new call is received in call register. If you want to delete calls from call register manually, refer to “Delete” on page 38.

To dial from call register: 1 Press Menu to enter main menu. 2 Scroll to Call register and press Select. 3 Scroll to the desired list and press Select. 4 Scroll to the desired name or number and press .

For more information about call register, refer to “Call Register” on page 35.

Note: When you turn off the handset, all content of call register is deleted if the subscribed system does not resend the information to the handset.

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Polycom Kirk 7010-7020-7040 User Guide Making Calls

Redial 1 Press Menu to enter main menu. 2 Scroll to Call register and press Select. 3 Scroll to Outgoing calls and press Select. 4 Scroll to the desired name or number and press .

Speed Dial

If you have assigned a number to one of the speed-dialing keys 0-9, do the following:

While on hook, press digit equivalent to number of the contact in the speed

dial list continuously until call is started.

Note: For more information about adding number to speed dial, refer to

“Adding to Speed Dial” on page 32.

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Polycom KIRK 7010-7020-7040 User Guide Dial from Call Register

Answering Calls

The handset must be subscribed and registered to answer a call. For more information about subscribing, refer to “Creating a Login” on page 62.

When handset rings, display shows the icon for incoming calls and the caller information appears below if supported by the subscribed system.

• Press to answer a call when your handset rings.

. Note: You can distinguish between an internal and external call by the ring

tone. The ring tone of an internal call is followed by three short beeps (system dependent feature).

Auto Answer

When auto answer is turned on, the handset automatically goes off hook when an incoming call arrives.

If subscribed to a wireless solution, the handset automatically goes on hook when calls are terminated.

1 Press Menu to enter main menu. 2 Scroll to Settings and press Select. 3 Scroll to Auto answer and press Select. 4 Scroll to On or Off and press Change.

Note: When charging, auto answer is inactive.

Mute a Call

Silence and the ring signal is muted.

Press

Reject a Call

Note: Rejecting a call is system dependent. If supported by the subscribed system, do the following:

Press Reject to refuse the call. The rejected call is registered as a missed call.

Redirect a Call

Note: Redirecting a call is system dependent. If supported by the subscribed system, do the following:

1 While on a call, press R.

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Polycom Kirk 7010-7020-7040 User Guide Answering Calls

2 Dial number of the person you want to redirect the call to and press Ok. If

you want to withdraw the call, press 3 Press to terminate the call.

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Polycom KIRK 7010-7020-7040 User Guide Turning Loudspeaker On/Off (Not available on 7010)

During Calls

When you are on a call, you have three options as described in the following. Two of the options concern whether you want to make parts of a call public or personal. It is possible to turn both of these options on at the same time. The last and third option is to enter and use the phone book, while you are on a call.

Turning Loudspeaker On/Off (Not available on 7010)

Turning loudspeaker on allows other people in the room to listen to and participate in the conversation. You may set the handset on a desk or table and leave your hands free.

To turn loudspeaker on/off: 1 While on a call, press 2 To turn loudspeaker off, press Loud off.

Loud on to turn loudspeaker on.

Turning Microphone Mute On/Off

Turning microphone mute on will mute your voice. That is you can hear the other party but they cannot hear you.

To turn microphone mute on/off: 1 While on a call, press Mic Mute to turn microphone mute on. 2 To turn microphone mute off, press Mic on.

Entering Phone Book

While on a call, you can access the find name function to scroll through names and numbers using predefined shortcuts (up/down navigation keys). For more information about entering phone book, refer to “Predefined Shortcuts” on

page 17. For more information about using phone book, refer to “Phone Book” on page 30.

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