Polycom KIRK 5020, KIRK 5040 User Manual

Polycom

KIRK 5020 / 5040

User Guide

Congratulations

Charge your

handset 14 - 16

hours prior to

first use for best

performance

STOP!

on your new 5020 / 5040 Handset

Your new handset will provide you with the greates mobility due to high battery capacity, practical weight, size and design.

t possible degree of flexibility and

Contents

1 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.2 Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4 Installing Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.5 Charging Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.6 Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.7 Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2 About Your 5020 / 5040 Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2.1 Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2.1.1 Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2.1.2 Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.2 Navigating Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.2.1 Entering Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.2.2 Scrolling in Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.2.3 Confirming Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.2.4 Navigating Cursor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.2.5 Adjusting Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.2.6 Returning to Previous Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.2.7 Leaving Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.2.8 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3 Basic Handset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.1 Turning Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.2 Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.3 Locking Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4.1 Off Hook Dialling (Dial Directly) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.2 On Hook Dialling (Pre-Dial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.3 Dial from Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.4 Dial from Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

4.5 Dial from Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.6 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

4.7 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.1 Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.2 Mute a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.3 Reject a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5.4 Redirect a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6 During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.1 Turning Loadspeaker On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.2 Turning Microphone Mute On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

6.3 Entering Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

7 Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.1 Description of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.1.1 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.1.2 Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.1.3 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.1.4 MSF Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.1.5 External Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.1.6 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.1.7 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

7.2 List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

8 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.1 Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.2 Managing an Existing Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.2.1 Finding Contact in Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.2.2 Dialing Contact from Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.2.3 Editing Name/Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.2.4 Adding New Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.2.5 Adding to Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

8.2.6 Deleting Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.2.7 Deleting Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.2.8 Deleting Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8.3 Adding New Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

9 Call Register. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

9.1 Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9.1.1 Viewing List of Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9.1.2 Adding an Incoming Call to Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9.1.3 Deleting an Incoming Call from List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

9.2 Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9.2.1 Viewing List of Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9.2.2 Adding an Outgoing Call to Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9.2.3 Deleting an Outgoing Call from List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9.3 Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9.3.1 Viewing List of Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9.3.2 Adding a Missed Call to Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

9.3.3 Deleting a Missed Call from List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

9.4 Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

9.4.1 Deleting All Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

9.4.2 Deleting All Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

9.4.3 Deleting All Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

9.4.4 Deleting All Calls from All Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

10 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

10.1 Writing and Sending a New Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

10.1.1 Clearing Text Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

10.2 Saving a New Message in Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

10.3 Saving a New Message as a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

10.4 Saving a Received Message as a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

10.5 Sending Messages Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

10.6 Reading a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

10.6.1 Reading a Long Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

10.6.2 Reading a Short Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

10.6.3 Reading a Call Back Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

10.7 Replying a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

10.7.1 Reply Using an Empty Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

10.7.2 Reply in Continuation of Original Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

10.7.3 Reply Using a Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

10.8 Forwarding a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

10.9 Resending a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

10.10 Erasing a Single Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

10.11 Erasing a Single Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

10.12 Erase All Read Messages from Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

10.13 Erase All Messages from Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

10.14 Erase All Messages from Outbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

10.15 Erase All Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

11 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

11.1 Silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

11.2 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

11.3 Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

11.4 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

11.5 Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

11.6 Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

11.7 Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

12 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

12.1 Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

12.2 Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

12.3 Alerting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

12.4 Vibrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

12.5 Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

12.5.1 Changing Settings of Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

12.6 Auto Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

12.7 Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

12.7.1 Setting Backlight at Dimmed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

12.7.2 Turning Backlight Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

12.7.3 Adjusting Backlight Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

12.8 Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

12.8.1 Changing Settings of Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

12.9 Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

12.9.1 Changing Settings of Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

12.10 Bluetooth (only KIRK 5040) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

12.10.1 Activate Bluetooth Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

12.10.2 Pair Wireless Headset with the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

12.10.3 Deactivate Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

12.10.4 Activate Bluetooth Again. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

12.10.5 Disconnect Wirelees Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

12.10.6 Connect Wireless Headset again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

12.10.7 Remove Wireless Headset from the Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

12.10.8 Auto Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

12.10.9 Wireless Headset Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

12.10.10 Switch Between Wireless Headset and Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

12.10.11 Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

12.11 Advanced... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

12.11.1 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

12.11.2 Any Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

12.11.3 Long Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

12.11.4 Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

12.11.5 Time & Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

13 General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

13.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

13.2 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

13.2.1 Error information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

13.2.2 Technical specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

13.2.3 International Regulatory and Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

13.2.4 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

1 Getting Started

Read all information in this section before you use your handset.

1.1 Handset Information

Danger: Ensure that the adapter voltage is the same as the electrical outlet

voltage.The handset uses radio signals and does not guarantee a connection in all circumstances. Do not rely on a cordless handset to make emergency calls.

Never use your handset:

• in the vicinity of electri

• in shielded rooms

• in areas where radio transmission is forbidden

• in aircrafts

Do not place a handset near:

• water, moisture or damp areas

• heat sources, direct sunlight or

• devices which generate strong magnetic fluorescent lamps, computers, radios, televisions or fax machines

• areas where the handset can be covered, it the unit or objects inserted into the handset through any openings.

• areas with dust, vibration, shock

cal detonators

unventilated areas

fields such as electrical appliances,

s ventilation impaired, liquid spilled on

or temperature extremes

Check for small metal objects in the handset earpiece/mouthpiece before using the handse

Do not store or locate flammable liquids, gases, partment or vicinity as the cordless handset, its parts

or explosive materials in the same com-

or accessories.

1.2 Charger Information

Two types of chargers can be used for the handset. An ordinary charger and a USB charger. The USB charger supports a PC phone book management program, provided for the system administrator.

Location Type Part Number

USA Ordinary charger 84642472 Countries outside the USA Ordinary charger 84642464

USA USB charger 84642473 Countries outside the USA USB charger 84642466

USA Power supply 84642471 EU Power supply 84642469 UK Power supply 84642470

All USB cable 84718504

1.3 Battery Information

Read the following information before you handle the batteries:

• Do not leave a battery where it could be subjected to extremely high temperatures.

• Do not charge battery when the ambient room temperature is above 40°C/104°F or below 5°C/41°F.

• Do not replace batteries in potentially e flammable liquids or gases are present.

• The battery will explode if disposed of in a fire.

• Do not charge batteries unless you use the approved charger and the proper batteries.

• Only use the original lithium battery type 84 Handset. Do not use these batteries with other products. These batteries were designed specifically for use with the 5020 / 5040 Handset and the 5020 / 5040 charger ONLY. Improper use of the batteries may result in explosion and fire hazard. Do not do anything that would cause the battery to short circuit.

• Do not let battery or charger come into contact with

• Do not attempt to take battery apart.

• Power handset off before removing the battery.

xplosive environments, such as rooms where

743418 (ICP73048) in the 5020 / 5040

conductive metal objects.

1.4 Installing Battery

Before using the handset, it is necessary to install the battery.

1 To ins

2 Li

tall battery press down back cover and slide it towards the bottom of the

handset.

ft off back cover.

3 Insert 4 Press

Note: The prod compartment.

battery with the label readable. back cover back in locked position (when you hear a click the back cover is in

position).

uct label, including the CE logo, can be found in the battery

1.5 Charging Battery

When charging battery for the first time, it is necessary to leave handset in charger for 14-16 hours for the battery to be fully charged.

During normal operation, it takes approxima fully discharged to its full capacity. Turning the backlight off reduces charging time with approximately 2 hours (refer to “Turning Backlight Off” on page 52).

tely 6 hours to charge the handset from

• Place handset in charger.

For correct charging, be sure the room temperature is between 0°C/32°F and 40°C/ 10

4°F. Do not place the handset in direct sunlight. The battery has a built-in heat sensor

which will stop charging if the battery temperature is too high.

If the handset is turned off when placed in charger, There will be no reaction on incoming calls.

If the handset is turned on when charging, in the status bar. The charging icon is replaced by the green

when the battery is fully charged (when handset is removed from charger, the charging icon disappears). The handset will not vibrate. A set reacts normally for incoming calls.

It is necessary to recharge battery when display shows the battery low icon , or if the handset cannot be turned on.

the display shows the blue charging icon

nothing indicates the charging.

fully charged icon ,

uto answer is inactive. The hand-

1.6 Battery Capacity

The capacity of the battery depends on the use of backlight and talk time.

Battery capacity in active mode:

• 5020: up to 20 hours of talk time. 504

Battery capacity in standby mode:

0: up to 15 hours of talk time.

• 5020: 200 hours when display backlight is turned off. 5040: 100 hours when display backlight is turned off.

• 5020: 100 hours when display backlight is set display backlight is set at dimmed.

For information about how to check battery capacity, refer to “Battery” on page 48.

at dimmed. 5040: 60 hours when

1.7 Battery Disposal

Warning: Lithium lon batteries must be disposed of properly. Do not dispose of the

batteries in office or household waste.

Lithium lon batteries are recyclable. Y ing your unwanted batteries to your nearest recycling center for recycling or proper

sposal.

Contact your system administrator for more information about batter recycling centers in your local area.

ou can help preserve the environment by return-

y disposal and

2> About Your 5020 / 5040 Handset

Headset Connector (only 5020)

Volume Control

Adjusts speaker volume.

Display

Shows call information, handset status ic guides you through option menus.

Microphone

ons and

Left Softkey

On hook (idle)

On hook is

erm

the t used when handset is in standby mode.

Off hook (active)

Off hook is

erm

the t used when handset is in active mode.

Right Softkey

On hook (idle)

Off hook (active)

Redirect

On hook (idle)

Off hook (active)

On/off Hook

Enters main menu.

Confirms choices in menu.

Turns handset off with a long (three second) key

press.

Mutes microphone

Returns to previous menu.

Turns loadspeaker on.

Exits menu.

Redirects calls.

Four-Way Navigation Key

On hook (idle)

Navigates menu.

Adjusts volumes in menu.

Moves cursor.

Shortcuts to phone book, call register

missed call.

and

Off hook

Shortcut to phone book.

(active)

Keypad Lock/Unlock

Status Bar

Display Center

Softkey Text

On hook (idle)

The display is divided in three parts: Statu figure above).

The types of information shown in

• on hook (idle) - display shows user activated (only 5040), the bluetooth icon is visible. If wireless headset connected (only 5040) the headset icon is visible.

• off hook - display shows user ID.

Locks/unlocks keypad (Menu + Ø).

s bar, Display center and Softkey Text (see

Status bar when:

ID, personal settings and time. If bluetooth

The types of information shown in

• on hook (idle) - display shows standby logo or incoming call

• off hook - display shows a telephone icon. If a wir handset (only 5040), the display shows a telephone icon if the audio is in the handset, and it shows a headset icon if the audio is in the headset.

The types of information shown in

Display center when:

call information when receiving an

eless headset is connected to the

Softkey text when:

• on hook (idle) - display shows Menu and Shortcut

The low signal icon indicates that the handset soon will be out of coverage.

The no signal icon indicates that handset is out of coverage, or that the system is busy (no speech channels available).

The low battery icon indicates that battery capacity is low.

The telephone icon will appear when you miss a call.

The telephone icon will appear when an incoming call arrives.

The telephone icon will appear when you make a call.

: Menu gives access to the different functions of the handset. For more information about the content of the menu, refer to “Using the Menu” on page 26. For information about how to navigate the menu, refer to “Navigating Handset” on

page 17.

Shortcut: Personal shortcuts consist of functions you have chosen to add to a list of

shortcuts. For more information, refer to “Personal Shortcuts” on page 19.

• off hook - display shows various terms according to the context of the

specific

function.

2.1.1 Status Icons

The following icons may appear in Status bar or Display center:

The telephone icon will appear when the handset is off hook or a call is connected.

The envelope icon will appear when you receive a message.

The charging icon will appear when the handset is placed in charger.

The fully charged icon will appear when the battery is fully charged.

The key lock icon indicates that the entire keypad is locked.

The silent icon will appear when all sounds are disabled.

The loadspeaker icon will appear when loadspeaker is turned on.

The mute icon will appear when mic mute is turned on. Mic mute is a abbreviation of microphone mute.

The bluetooth icon will appear when bluetooth is activated. However, when wireless headset is connected, the bluetooth icon disappears.

The headset icon will appear when the wireless headset is connected.

2.1.2 Display Backlight

Four-Way Navigation Key

Use the key to move around in menus. The four lines on the key illustrate the directions you move when pressing the key.

Right Softkey Pressing right softkey activates right softkey text.

Use right softkey to enter list of personal shortcuts. When in menu, use the key to return to previous menu.

Left Softkey Pressing left softkey activates left softkey text.

Use left softkey to enter main menu. When in menu, use the key to confirm your choices.

The display backlight automatically turns on when an incoming call or message arrives, or if a key is pressed.

The backlight turns off when the handset is idle after a preset period of time delay.

You can disable the backlight to

52 for more information.

save power, refer to “Turning Backlight Off” on page

2.2 Navigating Handset

The main part of the functions of the handset are grouped into different menus. In the following sections you will find a description of how to navigate these menus. For more information about the content of the different menus, refer to “Using the Menu”

on page 26.

You navigate the handset using two softkeys and a four-way navigation key. The figure below illustrates the connection between these keys

and the text shown in display.

The handset also offers both personal and predefined shortcuts to selected functions in

the menu. In the end of this chapter, you will find a section describing how to use these shortcuts.

2.2.1 Entering Main Menu

• To enter main menu press left softkey to activate Menu.

2.2.2 Scrolling in Menus

• When in menu, press top or bottom of navigation key to scroll up and down in menu.

2.2.3 Confirming Choices

• When in the relevant menu, press left softkey to confirm your choices. Various terms are being used in the softkey text according to the context of the

specific function.

2.2.4 Navigating Cursor

• When in the relevant menu, press left or right side of navigation key to move cursor from side to side.

This is especially relevant when you are writing/editing word numbers and want to delete a letter or digit.

• To delete, simply place cursor behind letter activate

Delete.

or digit and press right softkey to

s or entering/editing

2.2.5 Adjusting Volumes

• When in the relevant menu, press left or right side of navigation key to adjust ringing and alerting volumes.

• Press left side to turn volume down, or press right side to turn volume up.

2.2.6 Returning to Previous Menu

• When in menu, press right softkey to activate Back or Exit. You now return to previous menu.

2.2.7 Leaving Menus

• To leave menu, press the R key. This key will exit menu at once.

2.2.8 Shortcuts

The handset contains two types of shortcuts:

• Personal shortcuts

Personal shortcuts consist of functions you have chosen to add to a list of shortcuts. The

list is assigned to the right softkey.

• Predefined shortcuts Predefined shortcuts are unchangeable and assigne

d to different keys

on the

handset.

2.2.8.1 Personal Shortcuts

By adding specific functions to the list of shortcuts, you get quick access to functions you often use.

Note: Personal shortcuts can only be used when handset is in standby mode (on hook).

In the foll

owing you will find a description of how to add, use and remove personal

shortcuts.

To add a short

While on hook, press Scroll to

cut:

Shortcut to enter the shortcut function.

Edit shortcuts and press Select.

Scroll to the function, you want to make a shortcut to.

Select to add the function to the list of personal shortcuts.

Press

To use a shortcut:

While on hook, press Scroll to the desired shortcut and press

Shortcut to enter the shortcut function.

Select.

To remove a shortcut:

While on hook, press Scroll to

Edit shortcuts and press Select.

Scroll to the desired shortcut and press

Shortcut to enter the shortcut function.

Select to remove the function from the list

of shortcuts.

2.2.8.2 Predefined Shortcuts

Predefined shortcuts are unchangeable and assigned to different keys.

In the following you will find a list of predefined shortcuts and a description of how to access and use them.

Call list: While on hook, press left side of navigation key to enter call list.

Incoming calls are illustrated with green arrows Outgoing calls are illustra Missed calls are illustrate

Exit menu: When in menu, press R.

Find name: While on or off hook, press top or bottom of navigation key.

Press bottom of navigation key Press top of navigation key to start at the bottom of name list with the letter z.

Keypad locked/unlocked: While on hook, press Menu followed by  (Display

shows the key lock icon followed by the text

Missed calls: While on hook, press right side of navigation key to enter a list of

missed call.

Redirect a call: While on a call, press R. The feature is system dependent.

ted with blue arrows

d with red arrows

to start at the top of name list wi

Keypad locked/unlocked).

th the letter a.

Save name and number:

Silent on/off: While on hook, press Menu followed by #. (Display shows the silent

icon followed by the text

While on hook, enter number and press Save.

Silent mode on/of, and a small icon is placed in status

line).

Speed dial: While on hook, press digit equivalent to number of the contact in the

speed dial list continuously until call is started.

3 Basic Handset Options

3.1 Turning Handset On/Off

To turn handset on:

• Press left softkey to turn on handset.

To turn handset off:

Press left softkey until the question ‘Turn off?’ appears in display.

Yes to confirm.

Press

Note: When you turn handset off, all content of ca

ll register and settings of time and date are deleted if the subscribed system does not resend the information to the handset.

3.2 Adjusting Speaker Volume

Adjusting speaker volume can only be done when handset is off hook. The handset will remember the speaker volume until you make a new adjustment.

During a telephone conversion you can adjust the speaker volume at any time in relation to the noise leve

Use key placed at the upper right side of handset for volume control.

l of the surrounding environment.

To turn speaking volu

me up:

• While off hook, press top of key to turn up volume.

To turn speaker volume down:

• While off hook, press bottom of key to turn down volume.

3.3 Locking Keypad

Lock keypad to prevent keys from being accidentally pressed.

To lock/unlock keypad:

• Press

Menu followed by  to lock keypad. Unlock followed by  to unlock keypad.

To answer a call when keypad is locked, press . When you end the call, the keypad automatically locks.

For automatic keypad lock, refer to “Auto Key Lock” on page 51.

4 Making Calls

The handset must be subscribed and registered to make a call. For more information about subscribing, refer to “Creating a Login” on page 59.

For internal calls, dial extension number. Contact your system administrator for a list of these

extension numbers.

For external calls, dial external code (or line pool code) to access an e

xternal line, then

dial external number. Contact your system administrator to confirm what external

code or line pool code to use.

4.1 Off Hook Dialling (Dial Directly)

Press to make a call. Dial number.

Press to terminate the call.

4.2 On Hook Dialling (Pre-Dial)

Dial number.

Press to make a call.

Press to terminate the call.

4.3 Dial from Phone Book

The handset’s phone book is familiar to an ordinary phone book. However, the find name function makes it easy to find a contact as you can jump directly to the desired contact using the quick search as described below.

Menu to enter main menu.

Press Scroll to Scroll to

Phone Book and press Select. Find name and press Select.

To find a name you can:

• Scroll until you reach the desired name. To scroll through the names quickly press the navigation key continuously.

• Use quick search by pressing the

first letter(s) (max. 5

letters) of the desired name

(refer to “Using the Alphanumeric Keyboard” on page 29).

5 Press .

6 If more than one number: scroll to the desired number and pr

ess .

7 The display icon appears until call is connected.

8 Press ag

ain to te

rminate the call.

Note: For more information about using your phone book, refer to “Phone Book”

on page 29.

ist shows up to 40 of your latest incoming, outgoing and missed calls. When

Call l memory of call li

st is full, the handset will automatically erase the oldest call when a

+ 49 hidden pages