The information contained herein is the sole intellectual property of Polycom, Inc. No distribution,
reproduction or unauthorized use of these materials is permitted without the expressed written consent of
Polycom, Inc. Information contained herein is subject to change without notice and does not represent
commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of
Polycom, Inc.
Notice
While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or
corrections to the information contained in this document may be incorporated into future issues.
KIRK Wireless Server 600v3 Installation and Configuration Guide
14 Tables
14117800, Ed.2.6
Chapter 1 Preface
This guide is intended for qualified technicians who will install, configure and maintain
the KIRK Wireless Server 600v3 (KWS600v3) Solution. To qualify to install the KIRK
Wireless Server 600v3 Solution, you must have successfully completed the KIRK Wireless
Server 600v3 technical training. The guide provides all the necessary information for
successful installation and maintenance of the wireless solution.
This includes the installation and configuration of:
•KIRK Wireless Server 600v3
•KIRK Repeaters
•KIRK Handsets
The Installation Guide also provides you with information about:
•Web based Administration Page of the KIRK Wireless Server 600v3
•KIRK Configuration Tool for the KIRK Wireless Server 600v3
Note: The Skinny Protocol described in this guide is not available for the North
American market.
15
KIRK Wireless Server 600v3 Installation and Configuration Guide
16 Preface
1.1 Before You Begin
This guide assumes the following:
•that users have a working knowledge of the call handlers operations
•that the call handler is installed and initialized and is working correctly
•that you have a working knowledge of deployment in general
•that a site survey has been conducted and that the installer has access to these plans
Note: The site survey should determine how many RF channels needed, number of
handsets, user areas alternative sync ways to be used, if an alternative (Standby) Master
KWS600v3 is needed, and if an LDAP Server and an alternative LDAP Server are needed.
14117800, Ed.2.6
1.2 Chapter Overview
Where is it?What is it about?When to use it?
Chapter 2Introduction to KIRK
Wireless Server 600v3
Chapter 3Deploying the KIRK
Wireless Server 600v3
Chapter 4Installing the KIRK Wireless
Server 600v3
Chapter 5KIRK Repeater InstallationTo mount repeater onto wall indoors.
Chapter 6Preparing KIRK Handset
for Use
Chapter 7Configuring KIRK Wireless
Server 600v3
Chapter 8KIRK Handset Registration
and Subscription
Chapter 9KIRK Handset Management To unsubscribe and deregister KIRK Handsets.
Chapter 10System ManagementTo define and view different settings of the
Chapter 11Messaging over MSFTo enable the MSF messages function by
Chapter 12Configuration/General/
Update
Chapter 13Configuration of the Update
Server
Chapter 14Configuration of an NTP
Server / Client
Chapter 15TroubleshootingTo troubleshoot and to use the KIRK
Chapter 16Regulatory NoticesTo learn about safety regulations.
1
Preface 17
To learn about the different components in a
typical KWS600v3 configuration.
To learn how to deploy a KWS600v3 Multi-cell
installation
To learn about KWS600v3 and to install it.
To prepare KIRK Handsets for use, installing
and charging battery.
To power up the KWS600v3, connect a
computer to the KWS600v3, access the web
based Administration Page and KIRK
Configuration Tool, and configure the
KWS600v3 through these programs.
To register and subscribe KIRK Handsets.
To change user configuration and adjust
handsets.
system, reading statistics, making a backup of
configuration file, updating system software,
and resetting the system.
activating the TELNET system.
To configure to poll an Update Server
To configure the Update Server
To configure the NTP Server / Client
GWLOAD program.
KIRK Wireless Server 600v3 Installation and Configuration Guide
18 Preface
1.3 Related Documentation
For further information about the KWS600v3 not covered by this manual, refer to the
following documentation at www.polycom.com:
SubjectDocumentation
KWS600v3 Configuration depending
on Call Handler
Deployment KitDeployment Guide
Handset OperationHandset User Guide
Pre and Mid Call Services Operations
Call Hold and Call Transfer
Operations
Release Notes
KWS600v3 Configuration Guide
(SIP Protocol, part no. 14168600)
(SIP Protocol: Broadsoft R13
SW 4.11, part no. 14168710)
(Skinny Protocol, part no. 14168601)
Pre Call and Mid Call Services User Guide (part no.
14168700)
Call Hold and Call Transfer User Guide (SIP
Protocol) (part no. 14168711)
Every software release is accompanied by a Release
Note. The Release Note describes software changes,
bug fixes, outstanding issues, and hardware
compatibility considerations for the new software
release.
and Samsung 0S2700
14117800, Ed.2.6
Note: Read the Release Notes before you
begin a software upgrade!
1.4
Acronyms
ACAuthentication Code
ARI no. Access Rights Identity - Serial number o
dBDecibels (deciBells)
DECTDigital Enhanced Cordless Telecommunications
DHCPDynamic Host Configur
e.i.r.p.Equivalent Isotropic Radiated Power
GAPGeneric Access Profile
HW PCSHardware Product Change Status - Hardware edition
IPInternet Protocol
ation Protocol
Preface 19
f the KWS600v3
IPEIInternational Portable Equipment Ident
of the handset - SN
KWS600v3KIRK Wireless Server 600v3
IWUInter Working Unit
LANLocal Area Network
LDAPLightweight Directory Access Protocol
LEDLight Emitting Diode
KWSKIRK Wireless Server
MACMedia Access Control - hardwar
connected to a network
PBPrint circuit board
PBAPrint circuit board assembly
PBXPrivate Branch eXchange
PCSProduct Change Status (Edition)
PIEProduction Initial Edition
PoEPower over Ethernet
PPPortable Parts - wireless handset
RSSIReceived Signal Strength Indicator
RTPReal Time Protocol
e address of a device
ity - Serial number
SW PCSSoftware Product Change Status - Software edition
TFTPTrivial File Transfer Protocol
TOSType of Service
VoIPVoice over Internet Protocol
WLANWireless Local Area Network
WRFPWireless Radio Fixed Part - Wireless Repeater
KIRK Wireless Server 600v3 Installation and Configuration Guide
20 Preface
14117800, Ed.2.6
Chapter 2 Introduction
A typical KWS600v3 configuration includes a number of the following components, in
addition to the KWS600v3:
•Repeaters
•Handsets and accessories
Figure 1 Overview of the Whole Solution
21
This section provides information about:
•“Components of the KIRK Wireless Server
•“Requirements for the KIRK Wireless Server 600v3 Solution” on page 26
KIRK Wireless Server 600v3 Installation and Configuration Guide
600v3 Solution” on page 22
22 Introduction
2.1 Components of the KIRK Wireless Server 600v3 Solution
This section provides information about:
•“KIRK Wireless Server 600v3” on page 22
•“Wireless Bands” on page 23
•“KIRK Repeater” on page 23
•“KIRK Handset” on page 24
•“KIRK Maintenance Software” on page 25
2.1.1 KIRK Wireless Server 600v3
With the KWS600v3 Solution, you are always assured the very best quality as well as an
array of telephony benefits:
•Exceptional voice quality
•High security based on DECT standard
•Support for repeaters to expand the radio coverage area
•Seamless handover between KWS600v3 and repeaters to assure uninterrupted calls
•Automatic log-in of handsets between installations – a feature which is especially
relevant for customers with multiple locations
•SIO Application Interface for third party applications – adding messaging to mobility
As the KWS600v3 is a scalable solution capable of registering up to 1500 wireless users it
is evidently an excellent choice for small, medium-sized as well as large businesses
within a wide range of vertical markets. With the option of deploying the KWS600v3 as
either a single-cell or a multi-cell solution, it can be adjusted to fit the exact needs of the
individual customer. The IP interface to the PBX makes it an ideal solution for businesses
with several locations. A multi-site solution can be customized with a number of
single-cell and multi-cell deployments depending on the size of each individual location.
When there is a need for more than 35 users at a location, a second or more KWS600v3
(called KWS600v3 secondaries) need to be installed. To create a multi-cell solution a
multi-cell license is needed. Up to 256 radio units (a mix of primary and secondary
KWS600v3 and repeaters) can be applied to obtain the necessary radio coverage. A
single-cell version consists of one KWS600v3 and up to 6 repeaters.
Table 1 Overview of System Capacity
DescriptionCapacity
Min. number of KIRK Wireless Server 600v3 Single-cell1
Max. number of KIRK Wireless Server 600v3 Multi-cell256
Max. number of repeaters on KIRK Wireless Server 600v3 Single-cell6
Max. number of repeaters per KIRK Wireless Server 600v3 per unit1,2 or 3
14117800, Ed.2.6
Table 1 Overview of System Capacity
Introduction 23
Max. number of repeaters in a whole system256 (minus number of
Max. number of simultaneous calls (Single-cell)12
Max. number of simultaneous calls (Multi-cell)11
Max. number of registered handsets (Single-cell)35
Max. number of registered handsets (Multi-cell)1500
KIRK Wireless Server
primaries and secondaries
The KWS600v3 controls the wireless infrastructure. It manages the repeaters and the IP
interface to the call handler, as well as functionalities such as synchronization of seamless
handover, echo cancellation, line delay compensation etc.
The communication protocol between the KWS600v3 and the call handler can be either:
•Skinny
•H.323
•SIP
Note: H.323 and Skinny Protocol support is limited to specific regions and does not
include North America
A KWS600v3 is installed directly on the LAN and must be managed as part of the
corporate network.
For more information about the KWS600v3, refer to “Deploying KIRK Wireless Server
600v3” on page 31, “Installing the KIRK Wireless Server 600v3” on page 41 and
“Configuring KIRK Wireless Server 600v3” on page 77.
2.1.2 Wireless Bands
The wireless solution supports two wireless bands, allowing operation in various
countries and regions. Supported wireless bands are:
•ETSI DECT (1880-1900 Mhz), referred to as DECT
•USA DECT (1920-1930 Mhz), referred to as 1G9
The wireless band used by a KWS600v3 is determined by the KWS600v3 and handsets
ordered with the solution.
2.1.3 KIRK Repeater
The repeater can be used to extend the coverage area in a wireless solution. The wireless
repeater is used in areas with limited voice traffic, where cabling is difficult.
on the repeater type, it can be mounted either on the wall or on the ceiling.
mounted repeater is available as a half slot or full slot repeater. The ceiling mounted
repeater is available as a full slot repeater. A half slot repeater covers two simultaneous
Depending
The wall
KIRK Wireless Server 600v3 Installation and Configuration Guide
24 Introduction
speech channels; a full slot repeater covers four simultaneous speech channels. The
repeater does not increase the number of traffic channels, but increases the coverage area
established with the KWS600v3. Up to three repeaters can be placed in cascade formation
directing coverage in a certain direction.
The KWS600v3 can support up to 6 repeaters in a single-cell solution and up to 256 radio
units (a mix of primary and secondary KWS600v3 and repeaters) in a multi-cell solution.
For more information about the repeater, refer to “KIRK Repeater Installation” on page
49.
2.1.4 KIRK Handset
The handset is a lightweight, ergonomically designed wireless unit that includes an LCD
display and keypad.
The handset is a portable unit compatible with DECT GAP standard.
The handset is designed to provide the subscriber with most of the features available for
a wired phone, in addition to its roaming and handover capabilities.
The KWS600v3 supports up to 35 registered handsets in a single-cell solution and up to
1500 registered handsets in a multi-cell solution.
For more information about the handset, refer to “Preparing KIRK Handset for Use” on
page 65, “KIRK Handset Registration and Subscription” on page 145 and “KIRK Handset
Management” on page 159.
14117800, Ed.2.6
Introduction 25
2.1.4.1 Auto Login and Handover
Auto login refers to the ability to log on to more than one system, enabling you to use the
same handset on up to 10 different systems. If a handset is subscribed to two or more
systems, you can use Auto Login type A or Auto Login type B to change between the
systems automatically:
•Auto Login type A is used if a handset is subscribed to two or more systems. Auto
Login A should only be used in separate systems without overlaps.
•Auto Login type B is used if a handset is subscribed to two systems only. Auto Login
B can be used in separate systems which are overlapping each other.
Note: Auto Login type B is only supported in 4020/4040/4080 Handsets.
For more information about Auto Login, refer to “Subscribing KIRK Handsets” on page
152.
Handover refers to the ability to move between the coverage areas of different radio units
(mix of primary and secondary KWS600v3 and repeaters) on the same system while
talking, without interruptions in the conversation.
2.1.5 KIRK SIO Application Interface
The SIO Application Interface is a communication platform allowing text messaging
between the wireless server and a handset. With the SIO API, which is a fundamental
part of all our wireless solutions, and a third party application program, the customer is
offered a wide range of usage opportunities in a variety of vertical markets.
2.1.6 KIRK Maintenance Software
The following software applications for the installation and maintenance of the
KWS600v3 are provided:
•Web based Administration Page
Used for programming of the KWS600v3 and registration of handsets.
•Configuration Tool
Used for programming of the KWS600v3.
•ServiceTool
Used for programming of the repeater, adjustment of the handset and software
download to repeater/handset.
Note: ServiceTool is not used for adjustment of the 5020 Handset.
The ServiceTool application can be downloaded from www.polycom.com.
KIRK Wireless Server 600v3 Installation and Configuration Guide
26 Introduction
2.2 Requirements for the KIRK Wireless Server 600v3 Solution
This section provides information about the environmental and electrical requirements
and software requirements for the KWS600v3 Solution.
2.2.1 KIRK Wireless Server 600v3
2.2.1.1 Environmental Requirements
The following is a list of recommendations for suitable installation conditions:
•Verify that the installation area is clean, dry, and protected from weather extremes.
•Verify that the floor of the installation area is finished with linoleum, vinyl, ceramic,
wooden flooring, computer floor tiles, or polished sealed concrete.
•Verify that the ceiling of the installation area is finished or treated to prevent particle
discharge.
•Verify that the installation area is well lit, and that the light source is uniformly
diffused without shadows. Adequate lighting should provide a comfortable reading
level and allow the identification of wire insulator colors without undue eye fatigue.
Lighting should be comparable to an office work environment, with a minimum level
of 21 meter/68.9 feet at each work surface. As a general rule, in a room with a 2.5
meters/8.2 feet ceiling, one 1.2 meters/4 feet fluorescent tube provides sufficient
illumination for 1.9-2.4 square meters/20.5-25.9 square feet.
•Verify that ventilation of the installation area is capable of maintaining an ambient
temperature of 0-40°C/32-104°F, and a relative humidity of 20-80% non-condensing,
while the system is operating. The maximum power rating of a KWS600v3 under full
load should not exceed 315W/1070 BTU/Hr. These figures are for each cabinet only,
and do not take into account heat generated by other equipment. In particular,
charging fully-discharged batteries may generate a considerable amount of heat,
depending on battery capacity and rate of charge. Refer to the equipment
manufacturer data for more information.
•Maximum distance between two KWS600v3 varies depending on material and
construction of buildings, but there must always be synchronization chains and radio
coverage overlap between the two KWS600v3 or handover between radio units. The
time it takes a person to cross the common coverage area must be 10 seconds or more,
as the handset needs time to scan for an alternative KWS600v3.
•Verify that the installation area is free of caustic or corrosive liquids, substances, or
materials. If batteries will be installed as part of the system, ensure that adequate
precautions are taken (such as special ventilation) to prevent corrosive emissions
from the batteries. Check local building codes for additional requirements.
•Verify that the installation area is located no closer than 6.1meters/20.0 feet from
electric devices that produce large electro-magnetic fields (EMF) or high levels of
radio frequency energy. Possible EMF sources are radio transmitters, electric arc
welding machines, copying machines, electric motors, refrigeration units, power
transformers, electric load centers, and main circuit breaker panels.
14117800, Ed.2.6
Introduction 27
•Verify that the electrical service is sufficient and located in close proximity to the
KWS600v3. It is also possible to use PoE, and if PoE is used a power adapter is
necessary.
KIRK Wireless Server 600v3 Installation and Configuration Guide
28 Introduction
2.2.1.2 Electrical Requirements
The following electrical requirements must be met:
•Mains of LAN (802.3af). (Power supply via the network)
•The max. radiated output power for the antenna is 10mW e.i.r.p/channel.
2.2.2 KIRK Repeater
2.2.2.1 Environmental Requirements
•Avoid installing repeaters on large concrete or marble columns because these
columns affect radio coverage. If possible, place the repeater a minimum of 1.0
meter/3.3 feet from these types of columns.
•Do not install a repeater with the antenna housings near metal objects. Be careful not
to damage existing wiring or panels.
•Do not position repeaters in ducts, plenums, or hollow spaces used to transport
environmental air except where the duct, plenum or hollow space is created by a
suspended ceiling having lay-in panels. When you need more than one repeater in a
cell to meet traffic requirements, position the repeaters at the same cell center.
•Keep the repeater away from steel constructions.
•Do not position repeaters directly on metallic surfaces. If possible, place the repeater a
minimum of 1.0 meter/3.3 feet from these types of surfaces.
•Do not position repeaters behind furniture.
•Only position repeaters where the signal is needed.
•The installation area must be clean, free of traffic and excess dust, dry, and well
ventilated.
•The installation area must be within the temperature ranges of 10°C and 40°C.
•The installation area must be between 20% and 80% non-condensing relative
humidity.
•Minimum distance between two repeaters varies depending on material and
construction of buildings, but there must always be synchronization chains and radio
coverage overlap between the two repeaters and handover between handsets. The
time it takes a person to cross the common coverage area must be 10 seconds or more,
as the handset needs time to scan for an alternative repeater.
14117800, Ed.2.6
Introduction 29
2.2.2.2 Electrical Requirements
The following electrical requirements must be met:
•The max. radiated output power for the antenna is 10mW e.i.r.p/channel.
•The supplied power for the charger must be 110 V to 120 V ac nominal (or 220 V to
230 V ac nominal), 50/60 Hz.
2.2.3 KIRK Handsets
2.2.3.1 Environmental Requirements
•The area where the handset is used must be within the temperature ranges of 0°C and
40°C.
•For correct battery charging, the room temperature must be between 0°C and 25°C/
32°F and 77°F. Therefore, the handset must not be placed in direct sunlight. The
battery has a built-in heat sensor which will stop charging if the battery temperature
is too high.
•For battery information, refer to “” on page 67.
•The area where the handset is used must be between 20% and 80% non-condensing
relative humidity.
KIRK Wireless Server 600v3 Installation and Configuration Guide
30 Introduction
2.2.3.2 Electrical Requirements
The following electrical requirement must be met:
•The supplied power for the charger must be 110 V to 120 V ac nominal (or 220 V to
230 V ac nominal), 50/60 Hz.
2.2.4 KIRK Maintenance Software
This section describes the computer requirements to run the installation and maintenance
tools of the KWS600v3.
2.2.4.1 Software Requirements
•OS: Windows 2000 (SP4), Windows XP (SP2), Windows Vista (for the web based
Administration Page of the KWS600v3, OS can also be: Linux, Macintosh)
•CPU: Minimum 400MHz (2000/XP), 1GHz (Vista)
•RAM: Minimum 256 MB (2000/XP), 1 GB (Vista)
•GPU/Display: XGA (1024x768)
•Harddisk: Minimum recommended harddisk size by OS and other installed
applications + 25 MB free space for the application.
Note: Depending on other applications running on the system, CPU, RAM and harddisk
may vary.
14117800, Ed.2.6
Loading...
+ 190 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.