Polycom IP TOUCH User Manual
Alcatel–Polycom Video Telephony:
IP Touch Instant Video Solution
Deployment Guide
Phase 1
Copyright © 2006 Polycom, Inc.
All Rights Reserved
Catalog No. DOC2332A
Ve r s i o n 1. 0
Proprietary and Confidential
The information contained herein is the sole intellectual property of Polycom, Inc. and Alcatel. No distribution, reproduction or
unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. and Alcatel. Information
contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc.
and Alcatel. Polycom and Accord are registered trademarks of Polycom, Inc.
Notice
While reasonable effort was made to ensure that the information in this document was complete and accurate at the time of
printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or corrections to the information contained in
this document may be incorporated into future issues.
Alcatel Instant Video Solution Deployment Guide
Table of Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Guide .................................................................................... 1-3
Alcatel Components Configuration . . . . . . . . . . . . 2-1
Call Server - OmniPCX Enterprise Configuration ............................. 2-1
Prerequisites .................................................................................... 2-2
Global Configuration ..................................................................... 2-2
Trunk Group Management ........................................................... 2-6
SIP Gateway Management ............................................................ 2-8
SIP External Gateway Management ............................................ 2-8
Prefix Management ........................................................................ 2-9
Network Routing Table Management ....................................... 2-10
SIP Authentication Configuration ............................................. 2-10
SIP Users Declaration ........................................................... 2-11
Transfer Timer .............................................................................. 2-13
API Framework Configuration .......................................................... 2-15
Before you Begin ........................................................................... 2-15
Alcatel API Installation ................................................................ 2-16
FlexLM License File ...................................................................... 2-17
Services Configuration ................................................................. 2-17
Call Server Configuration ................................................... 2-17
Presentation Server Configuration .................................... 2-18
User Declaration in the Web Administration Tool .......... 2-19
IVAS Video Application ...................................................................... 2-20
IVAS Configuration ..................................................................... 2-21
Video Application Declaration ........................................... 2-21
IVAS (Omega) Parameters .................................................. 2-22
PRS Parameters ..................................................................... 2-23
Polycom RAS200A and SIP Parameters ............................ 2-24
Polycom Components Configuration . . . . . . . . . . . 3-1
Polycom RAS200A Configuration ....................................................... 3-1
Installing the Polycom RAS200A ................................................. 3-2
i
Setting up the System Through the Internet .............................. 3-2
Configuring RAS200A Locally ............................................. 3-2
Configuring RAS200A using a web connection ................. 3-3
Configure the PC Network Settings to Connect RAS200A ...... 3-3
Logging in the First Time .............................................................. 3-4
Obtaining Software Licensing Information ................................ 3-7
Changing the Password ................................................................. 3-8
Viewing or Changing Profiles ...................................................... 3-9
Changing the Configuration ....................................................... 3-10
Setting up MGC Devices ............................................................. 3-12
PVX VOA Configuration ..................................................................... 3-14
PVX VOA Installation .................................................................. 3-14
Starting Polycom PVX VOA on Computer Startup ................. 3-15
Setting the PVX VOA to Auto Answer ..................................... 3-15
Specifying the Polycom RAS200A Settings .............................. 3-15
Specifying SIP Settings ................................................................ 3-16
VSX Configuration ............................................................................... 3-17
MGC Unit Configuration .................................................................... 3-19
Assigning Network Services to the IP/IP+ Cards ................... 3-37
Setting the Default IP Network Service .................................... 3-40
Testing and Validation . . . . . . . . . . . . . . . . . . . . . .4-1
Testing the Alcatel Components .......................................................... 4-1
API Framework .............................................................................. 4-1
Testing the Polycom Components ....................................................... 4-2
Before You Test ............................................................................... 4-2
Verifying the Polycom RAS200A Configuration and
Connectivity .................................................................................... 4-2
Communication Protocols and Ports Summary . . . 5-1
ii
Overview
The Alcatel Instant Video Solution is a seamless integration of Alcatel IP
telephony with Polycom video conferencing systems that enables ondemand video conferencing from an IP Touch phone with Polycom PVX
VOA and VSX video endpoints. This solution is based on Alcatel IP Touch
phone connected to the OmniPCX Enterprise PBX and interfacing with
the Polycom components through the Alcatel IVAS server.
Polycom RAS200A is a Polycom Conferencing Application Server (PCAS)
functioning as the front-end and door way into the Polycom video
domain. It orchestrates the set up of P2P and multipoint video calls
involving Polycom video endpoints and MGC MCU(s).
1
Polycom RAS 200A
Figure 1-1 Solution Architecture
1-1
Chapter 1-Overview
The following Polycom and Alcatel components are part of the integrated
solution:
Alcatel components:
• IVAS (Instant Video Application Server)
The application (a tomcat webapps) installed on a a separate server or
on top of the API Framework server. The IVAS server manages the
users and controls the application. In addition, it receives the
dynamic view of the IPTouch phone state (OTS), displays the
dynamic screens on the IPTouch phone (PRS), receives actions from
the IPTouch phone, and establishes the video communications via
Polycom RAS200A. IVAS initiates the video sessions through
Polycom RAS200A and receives video-related information and
notifications from the Polycom RAS200A.
• API Framework server
The following Alcatel components are used:
— FLEXLM (License server)
— PRS (Presentation server)
— OTS (Open Telephony Server)
The API Framework is included in the Omni Touch Unified
Communication application if this application is present.
— OmniPCX Enterprise Call Server
The Call Server manages the IP Touch phones and acts as SIP
Gateway and Proxy/Registrar for the solution
1-2
Polycom components:
• Polycom RAS200A (Polycom Conferencing Application Server PCAS)
It is the "doorway" to Polycom video scenarios, including P2P and
multipoint. Depending on the scenario being executed, Polycom
RAS200A interacts with the other Polycom components.
• Polycom PVX VOA (PVX Video Only Alcatel)
Polycom's desktop video application running on the user's PC. It is
managed by Polycom RAS200A and in this solution, it is associated
with the user's IPTouch phone. The PVX VOA P2P and multipoint
video call establishment / termination is controlled by Polycom
RAS200A.
• Polycom VSX room systems
A family of high quality video room system devices that are used for
P2P and multipoint video calls.
•MGC Video MCU
A family of Audio/video MCUs such as MGC-25 and MGC+50/100.
In the Alcatel IP Touch Instant Video solution, the MGC unit’s task is
to host the multipoint video conferencing. In this solution (and
configuration), the MGC unit enables SIP and ISDN connections to
the same conference. Therefore the MGC unit can be used to bridge
the integrated environment with legacy equipment such as ISDN
video endpoints. The Polycom RAS200A interfaces with the MGC
unit through the MGC API. It can manage a pool of MGC MCUs,
making best use of the available conferencing resources allocating
conferences ad-hoc to run on most appropriate MGC.
About this Guide
This guide describes the steps required to upgrade the installed Alcatel
Network with (IPTouch phones) to video conferencing by adding the
required Polycom video components. It includes step-by-step instructions
for setting up the required Alcatel and Polycom components.
This guide is organized according to the required configuration
workflow, detailing the steps required to configure the Alcatel
components (Chapter 2) and the Polycom components (Chapter 3). In
addition, it describes the testing and validation processes to ensure
seamless operation of this solution (Chapter 4).
The following configuration procedures are described in the Alcatel
Instant Video Solution Deployment Guide:
Alcatel Instant Video Solution Deployment Guide
Chapter 2-Alcatel Side configuration
This chapter describes the steps and procedures required to modify the
configuration of the Alcatel components to add video to voice calls.
• Call Server - OmniPCX Enterprise configuration. It describes how to
create a SIP gateway and manage several IP Touch sets. It includes
the following steps:
— Global configuration
— Trunk group management
— SIP Gateway management
— SIP External Gateway management
1-3
Chapter 1-Overview
— Prefix management
— Network routing table management
— SIP User declaration
— Transfer timer
• API Framework configuration. It details the steps required to deploy
an API Framework and to manage its services. It includes the
following steps:
— Running the API Setup program
— Services configuration
• Call Server configuration
• Presentation Server configuration
— Restart services
• User declaration in the Web Administration
• IVAS (Omega) Video Application
The goal is to deploy the third party framework using third party
installation with alcatelomega.xml deployment file and to manage
the Omega application. This installation is performed on a dedicated
system or API system whose name is <ThirdPartyHost>
— IVAS (Omega) configuration
1-4
Chapter 3 - Polycom side configuration
This chapter describes the steps and procedures required to configure the
Polycom RAS200A to the Alcatel environment and manage the
communication with the video endpoints as well as the conferencing
MCU. In addition, it describes the steps required to adjust the video
endpoint configuration to the Alcatel-Polycom integrated video solution.
• Video Management Components
— Polycom RAS200A installation
— Polycom RAS200A configuration
— Configuring the Unified Conferencing Bridge (MGC)
• Video Endpoint
— PVX VOA configuration
— VSX Configuration
Chapter 4 - Verification and Testing
This chapter describes the steps and procedures required to verify that the
Alcatel Instant Video Solution is configured correctly so P2P and
multipoint video can be carried out.
Alcatel Components Configuration
This chapter describes the steps and procedures required to add video
using Polycom components to an audio only installed Alcatel network in
which the OmniPCX and IP Touch phones are already installed and
configured. It assumes prior knowledge of the Alcatel environment and
its configuration.
Call Server - OmniPCX Enterprise Configuration
This section describes how to create a SIP gateway and manage several IP
touch sets.
2
Polycom RAS 200A
Figure 2-1 Solution Architecture
2-1
Chapter 2-Alcatel Components Configuration
Prerequisites
To perform the following procedures the following hardware is required:
• A rack (3, 6 or 9 positions)
• A CS card (call handling server)
• A GD card in position 0 (Gateway CPU to have voice compressors)
The Call Server software must be version R7.1f5.401.6 or later.
The solution is only supported on IP Touch phones 4068, 4038 or 4028.
Global Configuration
2-2
1 Connect to the call server using Telnet with the login name and
password provided by Alcatel.
telnet call_server_name.
Alcatel Instant Video Solution Deployment Guide
2 To configure the node, enter:
netadmin -m
3 Enter 15.
2-3
Chapter 2-Alcatel Components Configuration
4 In the Node Setup, enter 1 to configure the Node.
5 In the Node Configuration, enter the node attributes as follows:
node name = call_server_name
Internal name resolver activated: yes
The following Call Server configuration procedure is performed using
“mgr”.
6 In the Object list, select IP > IP Parameters.
2-4
Alcatel Instant Video Solution Deployment Guide
7 In the Modify IP Parameters, set the RTP direct field to True.
8 In the Object list, select System > Other System Param. > External
Signaling Parameters.
9 To ensure correct forwarding operation, set the parameter gf diversion
on joining to False.
2-5
Chapter 2-Alcatel Components Configuration
Trunk Group Management
The following Call Server configuration procedure is performed using
“mgr”.
1 Create a trunk group. For example:
2-6
2 To manage virtual access, select Trunk groups > Trunk group >
Virtual access for SIP.
3 In the Number of SIP access field, enter 2.
Two SIP accesses allow 60 simultaneous calls for a trunk group.
Alcatel Instant Video Solution Deployment Guide
4 In the IP compression type field, select G.711.
2-7
Chapter 2-Alcatel Components Configuration
SIP Gateway Management
1 In the Objects list, select SIP > SIP Gateway.
2 Define the SIP Server IP Address and the DNS local domain name.
SIP External Gateway Management
1 In the Objects list, select SIP > External Gateways.
2 In the Remote domain field, enter the domain name of the Polycom
RAS200A. This address must be well informed in the Polycom
RAS200A host.
2-8
Prefix Management
1 In the Objects list, select Translator > Prefix plan.
2 In the Network Number field, enter the subnetwork number of the SIP
gateway.
3 In the Trunk Group field, enter the number of the trunk group
previously created.
4 In the Number and Number of digits fields, provide the classification
plan. Here it is 2000 to 2099. This is the range of numbers to be used
to call the VSX. This range of numbers is used by IVAS and RAS200A
to initiate the transfer of the audio part when the video conference is
established from the IP-Touch (associated to the VSX) to the VSX.
Alcatel Instant Video Solution Deployment Guide
• The Prefix to use with VSX (routing table) must be in the range 0-9 and must
not include * # A B C D.
• The VSX prefix value is needed for the IVAS configuration, and thus must be
known before IVAS installation.
2-9
Chapter 2-Alcatel Components Configuration
Network Routing Table Management
1 In the Objects list, select Translator > Network Routing Table.
2 In the Network Number field, enter the subnetwork number of the SIP
gateway.
3 In the Associated SIP gateway field, enter the instance of the external
gateway.
SIP Authentication Configuration
SIP authentication is not mandatory but recommended. Configure the SIP
proxy authentication:
1 In the Objects list, select SIP > Proxy.
2-10
Alcatel Instant Video Solution Deployment Guide
2 In the Minimal authentication method field, select Digest.
3 In the Authentication realm, enter 50-character (maximum) string
describing the security domain on which users must authenticate
themselves.
SIP Users Declaration
When working in SIP \Authentication mode, each video-enabled user
must be defined (in Alcatel domain) so when registering with the SIP
server / registrar through the video client, the users are challenged for
authentication using their predefined user name / password (make sure
that SIP user licenses are available on the system). RAS200A (PCAS) must
also be defined as a user to be able to authenticate. Make sure that you set
it as a new user in the SIP proxy.
The MGC MCU is not "visible" / routable through the Alcatel SIP proxy
and holds all SIP communication through RAS200A.
1 In the Objects list, select Users>Create.
2 In the Directory Number field, enter free number from OXE
numbering plan.
3 In the Set Type field, select Extern station
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Chapter 2-Alcatel Components Configuration
4 Verify the current fields.
5 In the URL UserName field, enter the SIP name. When adding
RAS200A user, enter PCAS as the URL UserName.
6 In the URL Domain field, enter the SIP domain.
The URL UserName@URL Domain and password must be the same
as the URL and password defined in the video endpoint
configuration.
The default password for RAS200A is 123456. Enter this password
when defining a RAS200A user.
To modify the default password:
a login remotely to RAS200A and edit the following configuration
file: C:/Program Files/Polycom/Alcatel/bin/SipModule/cfg/
cs_private_cfg_rel.xml.
b Look for password tag under digest and change the default
123456 string to a new alphanumeric password.
c Save the file and reboot RAS200A server.
After modifying the password in RAS200A configuration file,
you must also change it for the RAS200A user you declared in
the SIP Proxy.
2-12
Transfer Timer
The default Transfer Timer value must be changed if a VSX endpoint will
be used in this deployment.
1 Using mgr, select External Services.
Alcatel Instant Video Solution Deployment Guide
2 Select Trunk COS.
3 In the Trunk COS field, enter 31 and confirm.
2-13
Chapter 2-Alcatel Components Configuration
4 Change the Timer T306 to 100 (instead of 40).
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Alcatel Instant Video Solution Deployment Guide
API Framework Configuration
This section describes how to deploy the API Framework and manage its
services.
Polycom RAS 200A
Before you Begin
• To install the software you must be logged in with Administrator
privileges.
• It is recommended to start the configuration procedure with a freshly
installed Windows 2003 Server.
• to start the administration part you must get a license file named
"alcotuc.lic".
• Uninstall IIS before beginning the installation. If the IIS components
are installed, they conflict with Apache2.
The software version is API Framework -R3.0.000.021, or
OTUC-R4.0.000.022a or later
2-15
Chapter 2-Alcatel Components Configuration
Alcatel API Installation
Windows Services control Panel must be closed before installing the Alcatel API
software.
1 Insert the Alcatel API CDRom.
Installation wizard opens. If it doesn't, launch the installation process
using "setup.exe".
2 In the Welcome window appears. Click Next to continue.
3 Accept the license terms.
4 Select the installation modes: Expert or Update.
In the Update mode, a list of component is automatically selected and
cannot be modified.
In the Expert mode you can select the components to be installed.
The following picture shows the components that should be selected
for the video solution.
2-16
5 Follow the on-screen instructions to complete the installation
procedure.
The API software is installed in the following path:
C:/Documents and Settings/<admin-user>/OmniTouch/InstallLog.
6 Select the Reboot option and click Finish at the end of the setup.
The computer automatically reboots.
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