Polycom IP 670 User Manual

Polycom® SoundPoint IP®
Color Expansion Module

Turn Your SoundPoint IP 670 Desktop Phone Into

a High-Performance Color Attendant Console

The SoundPoint IP Color Expansion Module enhances telephone
attendant productivity with a vibrant color user interface and advanced
call handling capabilities

The SoundPoint IP Color Expansion Module for the SoundPoint IP 670 desktop
phone is an optimal solution for telephone attendants – receptionists, administrative
assistants, secretaries, and other “power users” who manage and monitor multiple
simultaneous telephone calls on a daily basis. The SoundPoint IP Color Expansion
Module augments the color user interface of the SoundPoint IP 670 phone with a
high-resolution color display and 14 multifunctional line keys that can be set up as
a line registration, call appearance, or a speed-dial, direct station select (DSS)/busy
lamp field (BLF)1 key. The Color Expansion Module matches elegantly with the look
and feel of the SoundPoint IP 670 phone.

Equipped with a high-performance attendant console, which is based on the
SoundPoint IP 670 phone and up to three SoundPoint IP Color Expansion Modules,
the telephone attendant can reduce the number of lost customer calls, shorten
transaction times, and increase the accuracy of call routing by promptly accepting,
accurately screening, efficiently dispatching and effortlessly monitoring calls.

The SoundPoint IP Color Expansion Module also provides an easy transition from
traditional PBX features and functionality into the world of Voice over IP with its
large color display, 14 illuminated multifunctional line keys, and a significantly
augmented and pleasing call visualization experience similar to that on the
SoundPoint IP 670 phone.

About Polycom

Polycom, Inc. (NASDAQ: PLCM) is the global leader in telepresence, video, and
voice solutions and a visionary in communications that empower people to connect
and collaborate everywhere.

Companies choose Polycom solutions because they allow geographically dispersed
workforces to communicate more effectively and productively over distances. Using
Polycom voice, video, and telepresence products and services, people connect and
collaborate with one another from their desktops, meeting rooms, class rooms, and
mobile settings rather than travelling to one place to solve problems.

Find out how your workers can quickly collaborate “face-to-face” wherever they are.
Visit www.polycom.com.

Benefits

A Rich Visual Experience –

Large, vibrant color displays
enable easier viewing of
contact’s presence information
without having to be in front of
a PC

Increased Productivity – The

SoundPoint IP Color Expansion
Module provides productivity­enhancing, advanced call
handling capabilities

Robust Call Handling – 34 line

registrations and 24 concurrent
calls

Caller IDs ­Shared call appearances -

Ease of Installation and

Setup – Virtually no installation
or setup is required, as signaling
and powering are provided by
the host phone. It’s plug and
play. Just snap on the Color
Expansion Module and it works

Broad and Robust

Interoperability – Certified to
interoperate with a broad array
of SIP call control platforms
to enable rich choices and
innovations while simplifying
provisioning, management, and
support

Polycom® SoundPoint IP® Color Expansion Module Specifications

Display

160 x 320 pixel color graphical LCD•

Feature Keys

14 multifunctional line keys automatically •
configurable as a line registration, call
appearance, speed dial, DSS, or BLF key

1

Dual-color (red or green) illuminated LEDs for •
line status information

Protocol Support

2

IETF SIP (see the SoundPoint IP 670 data sheet •
for details)

Compatible SoundPoint IP Model

SoundPoint IP 670•

Connection with the Host Phone

IrDA Protocol•
Compliant to Serial Infrared Physical Layer Link ­SIR data rate (115.2kbits/s)
Activated upon attachment to host SoundPoint ­IP phone

Power

The SoundPoint IP Color Expansion Module is •
powered by the host phone
Host phone powering options: IEEE 802.3af ­PoE or through an external AC adapter
(48V DC)
Powering starts automatically upon connection•
If powering more than one SoundPoint IP Color •
Expansion Module, an external AC adapter
is required

Expandability

Up to three SoundPoint IP Color Expansion •
Modules can be attached to the host SoundPoint
IP 670 phone to provide a high-performance
attendant console with 48 multifunctional line
keys and four high-resolution color displays

Feature Support

Local feature-rich GUI with animation•
Shared call appearance, bridged line appearance •
(Key System emulation)
Multiple call appearances•
Flexible line appearance (requires SIP 3.0.2 •
RevB or higher)
Multilingual user interface (driven from the •
host SoundPoint IP 670 phone) encompassing
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese, Russian,
Slovenian, Spanish, Swedish

Approvals

EMI/EMC Approvals under the host SoundPoint •
IP 670 phone

Safety

UL 1950•
CE Mark•
CSA C22.2 No.950•
EN60950.1•

Operating Temperature

+10 to +40 degrees C •
(+50 to +104 degrees F)

Relative Humidity

20% to 85%, non-condensing•

Storage Temperature

-40 to +70 degrees C (-40 to +160 degrees F)•

SoundPoint IP Color Expansion Module
Comes with:

SoundPoint IP Color Expansion Module console•
SoundPoint IP Color Expansion Module base •
stand
Quick Start Guide•
Product registration card•

Size

5 in x 5 in x 6.5 in x 2.5 in •
(12.5 cm x 12.5 cm x 16 cm x 6 cm)
(W x H x D x T)

Weight

Shipping: 1.30 lb (0.6kg)•

Part Number/UPC Code

2200-12770-025/610807683797•

Unit Box Dimensions

11 in x 6.5 in x 3.5 in•

Master Carton Quantity

Te n•

Country of Origin

Thailand•

Warranty

One year•

The Busy Lamp Field (BLF) feature is subject to future 1.
implementation
The SoundPoint IP 670 phone and Color Expansion 2.
Module both require SIP 3.0.2 RevB or higher and
BootROM 4.1.0 or higher

©2009 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries.
All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.

Polycom Headquarters Polycom EMEA Polycom Asia Pacific

4750 Willow Road 270 Bath Road 8 Shenton Way

www.polycom.com

Pleasanton, CA 94588 Slough #11-01 Temasek Tower

1.800.POLYCOM or Berkshire SL1 4DX Singapore 068811
+1.925.924.6000 [phone] +65.6389.9200

Part No. 3726-47259-001 Rev 01/09