Polycom IP 601 SIP, SoundPoint IP 601 User Manual
User Guide
SoundPoint
®
IP 601 SIP 1.6.x
SoundPoint
®
IP 601 SIP
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USER GUIDE
May 1, 2005
-with SoundPoint® IP
Expansion Module
®
Contents
Introduction ......................................................1
Parts List .......................................................... 1
Installing SoundPoint® IP 601 SIP ......................... 2
Connecting Network and Power Source ...................................... 2
Connecting the Handset and Optional Headset ............................ 3
Attaching the Base ................................................................... 3
Features ........................................................... 4
Key Descriptions ................................................ 5
Using SoundPoint® IP 601 SIP .............................. 6
Placing a Call .......................................................................... 6
Answering a Call ..................................................................... 7
Call Hold and Resume .............................................................. 7
Multiple Calls on Hold .............................................................. 7
Microphone Mute ..................................................................... 7
General Key Use ...................................................................... 8
Local Conferencing ................................................................... 8
Splitting a Conference .............................................................. 8
Transferring a Call .................................................................... 9
Call Timer ................................................................................ 9
Ending a Call .......................................................................... 9
Redial ..................................................................................... 9
Call Forwarding ..................................................................... 10
Volume Adjustment ................................................................. 10
Do Not Disturb ....................................................................... 10
Time and Date ....................................................................... 11
Headset Memory Mode ..........................................................11
Display Contrast ..................................................................... 11
Ring Type .............................................................................. 12
Call Lists ................................................................................ 12
Contact Directory ................................................................... 12
Speed Dial ............................................................................ 13
Multiple Lines .........................................................................14
Multiple Keys per Line ............................................................. 14
Multiple Call Appearances ......................................................15
Shared Lines .......................................................................... 16
Voice Mail ............................................................................ 16
Distinctive Ringing / Call Treatment .......................................... 17
Multilingual Support (Localization) ............................................ 17
Phone Reboot ........................................................................ 18
Optional Features ............................................18
Text Messaging ...................................................................... 18
Presence / Status / Buddy Lists ................................................ 19
SoundPoint® IP Expansion Module ...................... 21
Introduction ........................................................................... 22
Parts List ................................................................................ 22
Installing the SoundPoint® IP Expansion Module .........................23
Features ................................................................................ 24
To Place a Call ....................................................................... 25
To Answer a Call .................................................................... 25
Display Contrast ..................................................................... 25
Speed Dial ............................................................................ 25
Troubleshooting ............................................... 27
Safety and Compliance ...................................... 28
Part 15 Rules ......................................................................... 28
Class B Digital Device or Peripheral .......................................... 28
Modifications ......................................................................... 29
Installation Instructions ............................................................ 29
Plug Acts as Disconnect Device ................................................ 29
Industry Canada (IC
) .............................................................. 29
CE & VCCI Mark .................................................................... 29
Polycom Limited Warranty
and Limitation Liability ..................................... 29
Exclusions ..................................................... 30
Warranty Exclusive ........................................... 30
Service Agreements ........................................ 30
Limitations of Liability ...................................... 31
Disclaimer ....................................................... 31
Governing Law ................................................ 31
Copyright Notice .............................................. 31
1
Thank you for choosing SoundPoint®
IP 601 SIP, a full-duplex, hands-free
phone running the industry standard Session Initiation Protocol (SIP). This unit
provides business telephony features and
functions such as Multiple Call Appear
-
ances, Call Hold, Transfer, and Confer
ence over an IP network. In this User
Guide, you will find everything you need
to quickly use your new phone.
Be sure to verify with your system ad
ministrator that your network is prepared
for configuring your SoundPoint
®
IP 601
SIP phone or consult the Administrator
Guide SoundPoint
®
/SoundStation® IP SIP
for more information. As well, be sure to
read the Parts List, and the Safety Notices
section in this guide before you set up the
SoundPoint® IP 601 SIP phone.
Introduction
Parts List
The following items are included in your
SoundPoint® IP 601 SIP package. Check
this list before installation to ensure that
you have received each item. If you are
missing any items, please contact your
system administrator.
Polycom SoundPoint® IP 601 SIP
Handset & Handset Cord
Network Cable
Power Adapter
(specification varies according
to country)
Phone Base
Quick Start Guide
Hold
De
l
Se
l
1 3
DEF
5
JKL4GHI6MNO
8
TUV7PQRS9WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfe
r
Redial
2
I n s t a l li n g S o u nd P o in t® I P 6 0 1 S I P
This section provides basic installation
instructions and information for obtaining
the best performance with the SoundPoint® IP 601 SIP phone. If you require
additional information or assistance with
your new phone, please contact your system administrator.
The SoundPoint® IP 601 SIP User Guide
includes regulatory compliance information that your system administrator should
review and can also be found at www.
polycom.com.
Connecting Network and Power Source
AC Power Option
Connect the supplied Network cable be-
tween the LAN jack on the phone and the
LAN port on the wall or hub/switch device
port. Connect the DC plug on the AC
wall adapter to the DC jack marked on the
phone.
In-Line Power Option
If the phone is connected to a compatible
Ethernet switch that can provide in-line
power, the phone will use that power option. Simply plug the supplied Network
cable between the LAN jack on the phone
and an available Power and Data port on
the In-Line Power switch.
IEEE 802.3af compliant
In-Line Power switch
(Optional)
3
Connecting the Handset and Optional Headset
Attaching the Base
(Optional)
1. Connect the short, straight end
of the phone cord to the handset
and the corresponding longer
straight end of the cord to the
handset jack on the back of the
phone.
2. Connect the headset (optional
accessory) to the headset jack
on the back of the phone.
1. Place all cords in the recessed area
above the modular jacks as shown.
2. Align the two protrusions on the
bracket with their corresponding
holes in the phone and snap them together to lock the base to the phone.
For information on headsets,
please visit www.polycom.com
and choose the Support link.
4
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Hold
Del
Sel
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Disturb
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfer
Redial
Features
Line/Speed Dial Keys
Use these keys to activate
up to six lines or speed
dials that can be assigned
to your phone.
Speakerphone
Microphone Mute
Headset
Feature Keys
Access important features
using these keys.
Dial Pad
These 12 keys
provide the 10 digits,
alphabetic, and special
characters available in context
sensitive applications.
Display Control
Keys
Use the arrow keys
to scroll through the
displayed information.
Hold
Hookswitch
Speaker
For ringer and
hands-free audio
output.
Indicator
This will alert you to
incoming calls, new
messages, and other
events.
Graphic Display
Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.
Hands-free Microphone
This works best when the phone is placed on a hard, fl at surface.
Soft Keys
The screen will display
labels for these keys,
to identify their contextsensitive functions.
Line Indicators Individual multi-color LEDs display a dynamic call state.
Volume Adjustment Keys
Use these to adjust the volume of the handset,
headset, speaker, and ringer.
5
Feature Key Description
Allows for hands-free communication during calls.
Se
l
Se
l
Mutes audio transmission locally during calls.
De
l
Se
l
De
l
Se
l
Allows users to place and receive calls through an optionally connected headset.
Se
l
Line or Speed Dial keys with LED indicators.
De
l
Se
l
De
l
Se
l
Directories
Access to local directories and call lists.
De
l
Se
l
De
l
Se
l
Directories
Services
Access to special services.
De
l
Se
l
1 3
2
De
l
Se
l
Menu
Messages
ABC
21
DEF
3
Directories
Services
Call Lists
Conference
Allows setup of a 3-way local conference.
De
l
Se
l
1 3
DEF
5
4
6
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLG HI
6
Directories
Services
Call Lists
Conference
Transfe
r
Transfer of current call to third party.
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLG HI
6
TUV
WXYZ
PQRS
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Dials last connected party from the phone.
Hold
De
l
Se
l
Hold
De
l
Se
l
Menu
b
Places current active call in Hold state.
De
l
Se
l
De
l
Se
l
Menu
Messages
Do Not Distur
b
Cancels ringing and directs incoming calls to your Voice Mail (if
supported).
De
l
Se
l
De
l
Se
l
Menu
Messages
Place/receive text and voice messages.
De
l
Se
l
De
l
Se
l
Menu
Access local and server features.
Select and Delete controls for options and text within local menus.
Scrolling of lists and control of text/number entry on display.
De
l
Se
l
De
l
Se
l
Soft keys to select from various context-sensitive options.
Hold
De
l
Se
l
DEF
5
JKL6MNO
8
TUV9WXYZ
0
OPER
#
2
ABC
Hold
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
0
Volume keys to adjusts audio and ringer volume.
Dial Pad
General dialing and alphanumeric entry (incl. special characters).
Key Descriptions
Se
l
De
l
Se
l
Se
l
6
Placing a Call
Using the Handset:
1. To obtain dial tone, pick up the handset.
2. Dial the desired number.
OR
Dial by SIP URL/IP address
†
:
• After obtaining dial tone, press
Name
• Enter URL or IP (press * for “.” and #
or “@”)
• Press
Send to complete the call.
See also Headset Memory Mode.
During a call, users can alternate
between handset, headset, or
hands-free modes by pressing the
Del
Sel
Del
Sel
or
Sel
Sel
keys, or picking up
the handset.
†Examples: 10.3.0.42
joe@205.173.1.24
sip: jane@polycom.com
To obtain the IP address of your phone, press
De
l
Se
l
Menu
followed by Status, Platform and
Phone. The IP address is listed together with
other phone information.
Using SoundPoint® IP 601 SIP
Using Hands-Free Speakerphone Mode:
1. With the handset on-hook, press any as
-
signed line key,
Sel
Sel
, or NewCall to obtain
dial tone.
2. Dial the desired number.
OR
Dial by SIP URL or IP address
†
as above.
Using the Headset:
1. With the optional headset connected, press
any assigned line key,
Del
Sel
Del
Sel
, or NewCall to
obtain dial tone.
2. Dial the desired number.
OR
Dial by SIP URL or IP address
†
as above.
Users also have the option to dial directly from
the dial pad without first getting dial tone. Sim
-
ply enter the number then lift the handset, press
the Dial soft key, or press the
Del
Sel
Del
Sel
or
Sel
Sel
keys.
In all cases, the active call will appear on the
display showing call duration and destination.
7
Answering a Call
Using the Handset:
Pick up the handset.
Using Hands-Free Speakerphone Mode:
Press
, or with the handset on hook press the
line key with the active indicator, or
the Answer
soft key.
Using the Headset:
Press
Del
Sel
Del
Sel
to answer the call through an
optionally connected headset.
In all cases, the active call will appear on the
display showing call duration and destination.
If multiple calls are on hold on a single line
key, use the arrow keys to switch between
the calls then press the Resume soft key to
retrieve the desired call. If more than two
calls are on hold on a single key, an indica
tion will appear on the display, for example
“2/3” shows that this is the second call out
of three calls.
If calls are on hold on more than one line
key, the details of the calls on any line key
can be viewed by pressing that line key and
holding it down for a few seconds. If a line
key is pressed briefly, the first call on hold
on that line key will be retrieved.
Call Hold and Resume
During a call, press
Hold
Del
Sel
Hold
Del
Sel
Menu
Messages
or the Hold soft key. The
call will be placed on hold and this will be indicated on the display. Press the
Resume soft key, or
the line key to retrieve the call.
Incoming calls may be ignored
by pressing the Reject soft key or
De
l
Se
l
De
l
Se
l
Menu
Message
s
Do Not Disturb
during ringing. Note
that Do Not Disturb stays active
when the call is dropped and will
remain so until toggled off.
Multiple Calls on Hold
Microphone Mute
During a call, press
Sel
Sel
. The
Sel
Sel
key
lights up to indicate that the other party
(parties) cannot hear you.
To turn off Microphone Mute, press
Sel
Sel
again.
Microphone Mute applies to all modes:
handset, headset, and hands-free. You can
still hear all other parties while Mute is
enabled.
8
General Key Use
To navigate through menus and to enter data,
these are useful tips:
1. Use
Se
l
and
to scroll through lists.
In some lists the
Hold
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
*
#
2
ABC
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
and
Hold
De
l
Se
l
DEF
6
MNO
9
WXYZ
#
Menu
Messages
Do Not Distur
b
DEF
3
MNOJKLGHI
6
WXYZ
9
keys
can be used as “Page Up” and “Page
Down”.
2. When menus have submenus, use
and
Se
l
to move one level down or
one level back up.
3. The
Del
Sel
Del
Sel
Menu
key can be pressed to
quickly exit from any menu.
4. The
De
l
Se
l
Conference
De
l
Se
l
Directories
key can be pressed to
quickly exit from any directory.
5. To enter text using the dialpad, press
the number keys one or more times
For example, for ‘A’ press ‘2’ and
for ‘C’ press ‘222’. When in text
entry mode the display title will show
whether keys will generate numbers
(1), upper-case (A) or lower-case (a)
characters and the 1/A/a soft key can
change this.
Local Conferencing
A conference may be created with two other
parties using the phone’s local conferencing
feature.
1. Place a call to the first party.
2. Press
De
l
Se
l
1 3
2
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
Directories
Services
Conference
or the Confrnc soft
key to create a new call (the active
call is placed on hold).
3. Dial the phone number of the sec
ond party or use the arrow keys to
access speed dial numbers, missed,
placed and received call lists. From
one of these lists press the Dial soft
key.
4. When the second party answers,
press
De
l
Se
l
1 3
2
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
Directories
Services
Conference
or the Confrnc soft key
again to join all parties in the con
-
ference, or press the Split soft key to
put the first call on hold and keep
the second call as the active call.
A conference may be created at any time
between an active call and a call which is
on hold (on the same line or another line)
by pressing the Join soft key.
Ending the call on the conference
originator’s phone will terminate
the conference.
Splitting a Conference
When a conference has been established, a
Split soft key is available. Pressing this key
will split the conference into two calls on
hold.
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