Polycom IP 500-501 User Manual

Menu
Voice Mail
Do Not Distur
b
Hold
De
l
Se
l
d
Conference
Transfer
Call Lists
Speed Dial
Time & Date
Redial
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TU
V
7
PQRS
9
WXYZ
0
OPER
*
#
2
AB
C
User Guide
SoundPoint® IP 500/501 SIP 2.0
SoundPoint
®
IP 500/501 SIP
USER GUIDE
August, 2006
Contents
Introduction ............................................... 1
Parts List ................................................... 1
Installing SoundPoint® IP 500/501 SIP .......... 2
Connecting Network and Power Source ................................2
Connecting the Handset and Optional Headset ....................3
Attaching the Base .................................................................3
Features .................................................... 4
Key Descriptions ......................................... 5
Using SoundPoint® IP 500/501 SIP ............... 6
Placing a Call ........................................................................6
Answering a Call ....................................................................7
Call Hold and Resume ...........................................................7
Multiple Calls on Hold ............................................................ 7
Microphone Mute ................................................................... 7
General Key Use ...................................................................8
Local Conferencing ................................................................8
Splitting a Conference ...........................................................8
Transferring a Call ................................................................. 9
Call Timer ...............................................................................9
Ending a Call .........................................................................9
Redial ...................................................................................10
Call Forwarding ....................................................................10
Volume Adjustment ..............................................................10
Do Not Disturb ..................................................................... 11
Time and Date ..................................................................... 11
Headset Memory Mode .......................................................11
Display Contrast ..................................................................11
Ring Type .............................................................................12
Call Lists .............................................................................. 12
Contact Directory ................................................................. 12
Speed Dial ........................................................................... 13
Multiple Lines .......................................................................14
Multiple Keys Per Line ......................................................... 14
Multiple Call Appearances ................................................... 15
Shared Lines ........................................................................15
Voicemail ............................................................................. 16
Distinctive Ringing / Call Treatment .....................................16
Multilingual Support (Localization) .......................................17
Phone Reboot ......................................................................17
Optional Features ..................................... 18
Text Messaging .................................................................... 18
Presence / Status / Buddy Lists ...........................................18
Troubleshooting ........................................ 20
Safety and Compliance ............................... 21
Part 15 Rules ....................................................................... 21
Class B Digital Device or Peripheral ....................................21
Modifications ........................................................................22
Installation Instructions ........................................................ 22
Plug Acts as Disconnect Device .......................................... 22
Industry Canada (IC) ...........................................................22
CE and VCCI Mark .............................................................. 22
Polycom Limited Warranty
and Limitation Liability .............................. 22
Exclusions ................................................ 23
Warranty Exclusive .................................... 23
Service Agreements ................................... 23
Limitations of Liability ............................... 24
Disclaimer ................................................ 24
Governing Law ......................................... 24
Copyright Notice ....................................... 24
Introduction
Hold
De
l
Se
l
1 3
DEF
5
JKL4GHI6MNO
8
TUV7PQRS9WXYZ
0
OPER
*
#
2
ABC
Hold
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Thank you for choosing the SoundPoint IP 500/501 SIP, a full-duplex, hands­free phone. This unit provides business telephony features and functions such as Multiple Call Appearances, Call Hold, Transfer, and Conference over an IP network. In this User Guide, you will find everything you need to quickly use your new phone. Be sure to verify with your
®
Parts List
system administrator that your network is prepared for configuring your Sound
­Point® IP 500/501 SIP phone. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up and use the SoundPoint® IP 500/501 SIP phone.
The following items are included in your SoundPoint® IP 500/501 SIP package. Check this list before installation to ensure
Polycom SoundPoint® IP 500/501 SIP
Handset & Handset Cord
that you have received each item. If you are missing any items, please contact your system administrator.
Power Adapter
(specification varies according to country)
For SoundPoint® 301, the power
adapter is not included in the PoE
bundle. See your system administrator if
you require one.
Phone Base
Network / Power Cable
Quick Start Guide
1
Installing SoundPoint® IP 500/501 SIP
LAN PC HEADSET
HANDSET
LAN PC HEADSET HANDSET
LAN PC HEADSET HANDSET
This section provides basic installation instructions and information for obtaining the best performance with the Sound­Point® IP 500/501 SIP phone. If you re­quire additional information or assistance
The SoundPoint® IP 500/501 SIP User Guide includes regulatory compliance information that your system administra­tor should review can also be found at http://www.polycom.com.
with your new phone, please contact your system administrator.
Connecting Network and Power Source
AC Power Option
Connect the keyed end of the sup­plied Network Cable to the LAN jack on the phone, and connect the shorter end to the Network (LAN) port. Connect the DC plug of the AC wall adapter into the supplied LAN cable as shown.
Power over Ethernet (PoE) Option
Using an Inline Power Cable (optional acces sory from Polycom), the phone can be alter­nately powered from a Power over Ethernet (PoE) compliant switch or hub. Inline Power Cables exist for both IEEE 802.3af and Cisco pre-standard PoE options. Plug the keyed end of the Inline Power Cable into the LAN jack on the phone and the other end to an available port on the POE switch or hub.
-
Cisco™Catalyst™ In-Line Power Switch
IEEE 802.3af compliant In-Line Power switch
Cisco™ In-Line Power Cable
(Part No. 2200-11014-002 Rev A)
OR
IEEE 802.3af In-Line Power Cable
(Part No. 2200-11077-002 Rev A)
2
LAN PC HEADSET
HANDSET
Connecting the Handset and Optional Headset
1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone.
2. Connect the headset (optional accessory) to the headset jack on the back of the phone.
For information on headsets,
please visit www.polycom.com
and choose the Support link.
(Optional)
Attaching the Base
1. Place all cords in the recessed area above the modular jacks as shown.
2. Align the two protrusions on the bracket with their corresponding holes in the phone and snap them to­gether to lock the base to the phone.
3
Hold
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Hold
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
PQRS
0
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Features
Speakerphone
Microphone Mute
Headset
Feature Keys
Access important features using these keys.
Dial Pad
These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters available in context sensitive applications.
Line/Speed Dial Keys
Use these keys to activate up to three lines or speed dials that can be assigned to your phone.
Volume Keys
Use these to adjust the volume of the handset, headset, speaker, and ringer.
Display Control Keys
Use the arrow keys to scroll through the displayed information. Use the Sel key to select a field of displayed data and the Del key to delete it.
Soft Keys
The screen will display labels for these keys, to identify their context­sensitive functions.
Hold
Hookswitch
Speaker
For ringer and hands-free audio output.
Indicator
This will alert you to incoming calls, new messages, and other events.
Graphic Display
Shows information
This works best when the phone is placed on a hard, flat surface.
4
about calls, messages, soft keys, time, date, and other relevant data.
Hands-free Microphone
Se
l
Se
l
De
l
Se
l
Se
l
Del
Se
l
De
l
Se
l
Directories
De
l
Se
l
De
l
Se
l
Directories
Services
De
l
Se
l
De
l
Se
l
Menu
Directories
Services
Call Lists
De
l
Se
l
1 3
2
De
l
Se
l
Menu
Messages
ABC
21
DEF
3
Directories
Services
Call Lists
Conference
Del
Se
l
1 3
DEF
5
4
6
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLGHI
6
Directories
Services
Call Lists
Conference
Transfe
r
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
2
ABC
De
l
Se
l
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
WXYZ
PQRS
Directories
Services
Call Lists
Conference
Transfe
r
Redial
Hold
De
l
Se
l
Hold
De
l
Se
l
Menu
b
De
l
Se
l
De
l
Se
l
Menu
Messages
Do Not Distur
b
De
l
Se
l
De
l
Se
l
Menu
Messages
Del
Se
l
De
l
Se
l
Menu
De
l
Se
l
De
l
Se
l
Se
l
Se
l
Se
l
Se
l
De
l
Se
l
De
l
Se
l
Hold
De
l
Se
l
DEF
5
JKL6MNO
8
TUV9WXYZ
0
OPER
#
2
ABC
Hold
Del
Se
l
Menu
Messages
Do Not Distur
b
ABC21DEF
3
54
MNOJKLGHI
6
TUV87WXYZ
9
OPER
0
Key Descriptions
Feature Key Description
Allows for hands-free communication during calls.
Mutes audio transmission locally during calls.
Allows users to place and receive calls through an optionally con­nected headset.
Line or Speed Dial keys.
Access to local directories and call lists.
Access to special services (future implementation).
Access to Missed, Placed and Received calls.
Allows setup of a 3-way local conference.
Transfer of current call to third party.
Dials last connected party from the phone.
Dial Pad
Places current active call in Hold state.
Cancels ringing and directs incoming calls to your Voice Mail (if supported).
Place/receive text and voice messages.
Access local and server features.
Select and Delete controls for options and text within local menus.
Scrolling of lists and control of text/number entry on display.
Soft keys to select from various context-sensitive options.
Volume keys to adjusts audio and ringer volume.
General dialing and alphanumeric entry (incl. special characters).
5
Using SoundPoint® IP 500/501 SIP
Del
Sel
Del
Sel
Sel
Sel
Del
Sel
Menu
Sel
Sel
Del
Sel
Del
Sel
Del
Sel
Del
Sel
Sel
Sel
Placing a Call
Using the Handset:
1. To obtain dial tone, pick up the handset.
2. Dial the desired number.
Using Hands-Free Speakerphone Mode:
1. With the handset on-hook, press any as signed line key,
, or NewCall to obtain
dial tone.
2. Dial the desired number.
Using the Headset:
1. With the optional headset connected, press any assigned line key, NewCall to obtain dial tone.
2. Dial the desired number.
You also have the option to dial directly from the dial pad without first getting dial tone. Simply enter the number then lift the handset, press the Dial soft key, or press the
or
keys.
In all cases, the active call will appear on the display showing call duration and destination.
-
, or
During a call, you can alternate between handset, headset, or hands-free modes by pressing the
or
keys, or picking up
the handset.
See also Headset Memory Mode.
To obtain the IP address of your phone, press
followed by Status, Platform and Phone.
The IP address is listed together with other phone information.
6
Loading...
+ 20 hidden pages