Polycom IP 430 SIP 2.0 User Manual

User Guide

Voice Mail

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SoundPoint

IP 430 SIP 2.0

SoundPoint

IP 430 SIP

U S E R G U I D E

August, 2006

Contents

Introduction ......................................................1

Parts List ..........................................................1

Installing SoundPoint® IP 430 SIP ......................... 2

Connecting Network and Power Source ...................................... 2

Connecting the Handset and Optional Headset ............................ 3

Attaching the Base ................................................................... 3

Features ........................................................... 5

Key Descriptions ................................................ 6

Using SoundPoint® IP 430 SIP ..............................7

Placing a Call .......................................................................... 7

Answering a Call ..................................................................... 8

Call Hold and Resume ..............................................................8

Multiple Calls on Hold .............................................................. 8

Microphone Mute ..................................................................... 8

General Key Use ...................................................................... 9

Local Conferencing ................................................................... 9

Splitting a Conference .............................................................. 9

Transferring a Call .................................................................. 10

Call Timer ..............................................................................10

Ending a Call ........................................................................ 10

Redial ................................................................................... 10

Call Forwarding ..................................................................... 11

Volume Adjustment ................................................................. 11

Do Not Disturb ....................................................................... 11

Time and Date ....................................................................... 12

Headset Memory Mode ..........................................................12

Display Contrast ..................................................................... 12

Ring Type .............................................................................. 13

Call Lists ................................................................................ 13

Contact Directory ................................................................... 13

Speed Dial ............................................................................ 14

Multiple Lines ......................................................................... 15

Multiple Keys per Line ............................................................. 15

Multiple Call Appearances ...................................................... 16

Shared Lines .......................................................................... 17

Voice Mail ............................................................................ 17

Distinctive Ringing / Call Treatment .......................................... 18

Multilingual Support (Localization) ............................................ 18

Phone Reboot ........................................................................ 19

Optional Features ............................................19

Text Messaging ...................................................................... 19

Presence / Status / Buddy Lists ................................................ 20

Troubleshooting ............................................... 22

Safety and Compliance ...................................... 23

Part 15 Rules ......................................................................... 23

Class B Digital Device or Peripheral .......................................... 23

Modiﬁcations ......................................................................... 24

Installation Instructions ............................................................ 24

Plug Acts as Disconnect Device ................................................ 24

Industry Canada (IC) .............................................................. 24

CE & VCCI Mark .................................................................... 24

Polycom Limited Warranty

and Limitation Liability ..................................... 24

Exclusions ....................................................... 25

Warranty Exclusive ........................................... 25

Service Agreements .......................................... 25

Limitations of Liability ...................................... 26

Disclaimer ....................................................... 26

Governing Law ................................................ 26

Introduction

Thank you for choosing SoundPoint® IP 430 SIP, a full-duplex, hands-free phone. This unit provides business telephony features and functions such as Multiple Call Appearances, Call Hold, Transfer, and Conference over an IP network. In this User Guide, you will ﬁnd everything you need to quickly use your new phone.

Parts List

The following items are included in your SoundPoint® IP 430 SIP package. Check this list before installation to ensure that

Polycom SoundPoint® IP 430 SIP

Be sure to verify with your system administrator that your network is prepared for conﬁguring your SoundPoint

IP 430 SIP phone. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up the SoundPoint® IP 430 SIP phone.

you have received each item. If you are missing any items, please contact your system administrator.

Power Adapter

(Not shown: Country-speciﬁc AC cord provided)

Handset & Handset Cord

Network Cable

Phone Base

Quick Start Guide

Installing SoundPoint® IP 430 SIP

This section provides basic installation instructions and information for obtaining the best performance with the SoundPoint® IP 430 SIP phone. If you require additional information or assistance with

The SoundPoint® IP 430 SIP User Guide includes regulatory compliance information that your system administrator should review. It can also be found at www. polycom.com.

your new phone, please contact your system administrator.

Connecting Network and Power Source

AC Power Option

Connect the supplied Network cable be-

tween the LAN jack on the phone and the LAN port on the wall or hub/switch device port. Connect the DC plug on the power adapter to the DC 24V jack marked on the phone. Connect the country-speciﬁ c AC cord to the power adapter.

Network Port

In-Line Power Option

If the phone is connected to a compatible

Ethernet switch that can provide in-line power, the phone will use that power option. Simply plug the supplied Network cable between the LAN jack on the phone and an available Power and Data port on the In-Line Power switch.

Power Adapter (24V DC)

Optional PC Connection

IEEE 802.3af compliant Power over Ethernet Hub/Switch (Terminal or Midspan)

Optional PC Connection

Connecting the Handset and Optional Headset

1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone.

2. Connect the headset (optional accessory) to the headset jack on the back of the phone.

For information on headsets, please visit www.polycom.com and choose the Support link.

(Optional)

Attaching the Base

The base unit can be attached to the SoundPoint® IP 430 in one of two ways:

Deskmount Method

1. Place all cords in the recessed area above the modular jacks as shown.

2. Align the two protrusions on the bracket with their corresponding holes in the phone and snap them together to lock the base to the phone.

Wallmount Method

1. Place all cords in the recessed area above the modular jacks as shown in previous example.

2. On the back of the phone, remove the key located behind the hookswitch. (See below.)

3. Reposition it so that the end tab (at 45º angle) is facing up. (See below.) This will ensure that the handset remains in place within the cradle in this position.

4. With mounting tab of the base unit facing up, fasten the base unit to wall using wall anchors (not included). Snap the SoundPoint® IP 430 into place.

Features

Line Indicators Individual multi-color

LEDs display a dynamic call state.

Soft Keys

The screen will display labels for these keys, to identify their contextsensitive functions.

Speakerphone

Microphone Mute

Dial Pad

These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications.

Volume Adjustment Keys

Use these to adjust the volume of the handset, headset, speaker, and ringer.

Hookswitch

Speaker

For ringer and hands-free audio output.

Line/Speed Dial Keys

Display Control

Keys

Use the arrow keys

to scroll through the displayed information.

Feature Keys

Access important features using these keys.

Hold

Headset

Indicator

This will alert you to new messages, and other events.

Graphic Display

Shows information about calls, messages, soft keys, time, date, and other relevant data.

Hands-free Microphone

This works best when the phone is placed on a hard, ﬂ at surface.

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Messages

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Key Descriptions

Feature Key Description

Allows for hands-free communication during calls.

Mutes audio transmission locally during calls.

Allows you to place and receive calls through an optionally connected headset.

Line or Speed Dial keys with LED indicators.

Dials last connected party from the phone.

Places current active call in Hold state.

Access Message Center and Instant Messages.

Access local and server features.

Select control for options and text within local menus.

Dial Pad

Scrolling of lists and control of text/number entry on display.

Soft keys to select from various context-sensitive options.

Volume keys to adjusts audio and ringer volume.

General dialing and alphanumeric entry (incl. special characters).

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Using SoundPoint® IP 430 SIP

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Placing a Call

Using the Handset:

1. To obtain dial tone, pick up the handset.

2. Dial the desired number.

Using Hands-Free Speakerphone Mode:

1. With the handset on-hook, press any as signed line key,

, or NewCall to obtain

dial tone.

2. Dial the desired number.

Using the Headset:

1. With the optional headset connected, press any assigned line key,

, or NewCall to

obtain dial tone.

2. Dial the desired number.

You also have the option to dial directly from the dial pad without ﬁrst getting dial tone. Simply enter the number then lift the handset, press the Dial soft key, or press the

keys.

In all cases, the active call will appear on the display showing call duration and destination.

During a call, you can alternate between handset, headset, or hands-free modes by pressing the

keys, or picking up

the handset.