Polycom IP 430 SIP User Manual

User Guide

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Voice Mail

Do Not Disturb

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VoIPon www.voipon.co.uk [e-mail] Tel: [phone] Fax: [phone]

SoundPoint

®

IP 430 SIP 1.6

SoundPoint

®

IP 430 SIP

U S E R G U I D E

Contents

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Introduction ......................................................1

Parts List ..........................................................1

Installing SoundPoint® IP 430 SIP ......................... 2

Connecting Network and Power Source ...................................... 2

Connecting the Handset and Optional Headset ............................ 3

Attaching the Base ................................................................... 3

Features ........................................................... 5

Key Descriptions ................................................ 6

Using SoundPoint® IP 430 SIP ..............................7

Placing a Call .......................................................................... 7

Answering a Call ..................................................................... 8

Call Hold and Resume ..............................................................8

Multiple Calls on Hold .............................................................. 8

Microphone Mute ..................................................................... 8

General Key Use ...................................................................... 9

Local Conferencing ................................................................... 9

Splitting a Conference .............................................................. 9

Transferring a Call .................................................................. 10

Call Timer ..............................................................................10

Ending a Call ........................................................................ 10

Redial ................................................................................... 10

Call Forwarding ..................................................................... 11

Volume Adjustment ................................................................. 11

Do Not Disturb ....................................................................... 11

Time and Date ....................................................................... 12

Headset Memory Mode ..........................................................12

Display Contrast ..................................................................... 12

Ring Type .............................................................................. 13

Call Lists ................................................................................ 13

Contact Directory ................................................................... 13

Speed Dial ............................................................................ 14

Multiple Lines ......................................................................... 15

Multiple Keys per Line ............................................................. 15

Multiple Call Appearances ...................................................... 16

Shared Lines .......................................................................... 17

Voice Mail ............................................................................ 17

Distinctive Ringing / Call Treatment .......................................... 18

Multilingual Support (Localization) ............................................ 18

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Phone Reboot ........................................................................ 19

Optional Features ............................................19

Text Messaging ...................................................................... 19

Presence / Status / Buddy Lists ................................................ 20

Troubleshooting ............................................... 22

Safety and Compliance ...................................... 23

Part 15 Rules ......................................................................... 23

Class B Digital Device or Peripheral .......................................... 23

Modifications ......................................................................... 24

Installation Instructions ............................................................ 24

Plug Acts as Disconnect Device ................................................ 24

Industry Canada (IC) .............................................................. 24

CE & VCCI Mark .................................................................... 24

Polycom Limited Warranty

and Limitation Liability ..................................... 24

Exclusions ..................................................... 25

Warranty Exclusive ........................................... 25

Service Agreements ........................................ 25

Limitations of Liability ...................................... 26

Disclaimer ....................................................... 26

Governing Law ................................................ 26

Copyright Notice .............................................. 26

Introduction

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Thank you for choosing SoundPoint®
IP 430 SIP, a full-duplex, hands-free
phone running the industry standard Ses­sion Initiation Protocol (SIP). This unit
provides business telephony features and
functions such as Multiple Call Appear
ances, Call Hold, Transfer, and Confer

­ence over an IP network. In this User
Guide, you will find everything you need
to quickly use your new phone.

Parts List

The following items are included in your
SoundPoint® IP 430 SIP package. Check
this list before installation to ensure that

Polycom SoundPoint® IP 430 SIP

Be sure to verify with your system ad­ministrator that your network is prepared
for configuring your SoundPoint
SIP phone or consult the

Administrator

Guide SoundPoint® /SoundStation® IP SIP

for more information. As well, be sure to

­read the Parts List, and the Safety Notices
section in this guide before you set up the
SoundPoint® IP 430 SIP phone.

you have received each item. If you are
missing any items, please contact your
system administrator.

Power Adapter

(Not shown: Country-specific
AC cord provided)

®

IP 430

Handset & Handset Cord

Phone Base

Windowed Keycaps and

Network Cable

Quick Start Guide

1

Blank Label Sheet

Installing SoundPoint® IP 430 SIP

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This section provides basic installation
instructions and information for obtaining
the best performance with the Sound­Point® IP 430 SIP phone. If you require
additional information or assistance with

The SoundPoint® IP 430 SIP User Guide
includes regulatory compliance informa­tion that your system administrator should
review and can also be found at www.
polycom.com.

your new phone, please contact your sys­tem administrator.

Connecting Network and Power Source

AC Power Option

Connect the supplied Network cable be-

tween the LAN jack on the phone and the
LAN port on the wall or hub/switch device
port. Connect the DC plug on the power
adapter to the DC 24V jack marked on the
phone. Connect the country-specifi c AC
cord to the power adapter.

Network Port

In-Line Power Option

If the phone is connected to a compatible

Ethernet switch that can provide in-line
power, the phone will use that power op­tion. Simply plug the supplied Network
cable between the LAN jack on the phone
and an available Power and Data port on
the In-Line Power switch.

Power Adapter
(24V DC)

Optional PC
Connection

IEEE 802.3af compliant Power
over Ethernet Hub/Switch
(Terminal or Midspan)

Optional PC
Connection

2

Connecting the Handset and Optional Headset

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1. Connect the short, straight end
of the phone cord to the handset
and the corresponding longer
straight end of the cord to the
handset jack on the back of the
phone.

2. Connect the headset (optional
accessory) to the headset jack
on the back of the phone.

For information on headsets,
please visit www.polycom.com
and choose the Support link.

(Optional)

Attaching the Base

The base unit can be attached to the SoundPoint® IP 430 in one of two ways:

Deskmount Method

1. Place all cords in the recessed area
above the modular jacks as shown.

2. Align the two protrusions on the
bracket with their corresponding
holes in the phone and snap them to­gether to lock the base to the phone.

3

Wallmount Method

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1. Place all cords in the recessed area
above the modular jacks as shown in
previous example.

2. On the back of the phone, remove
the key located behind the hook­switch. (See below.)

3. Reposition it so that the end tab
(at 45º angle) is facing up. (See
below.) This will ensure that the
handset remains in place within the
cradle in this position.

4. With mounting tab of the base
unit facing up, fasten the base unit
to wall using wall anchors (not
included). Snap the SoundPoint®
IP

430 into place.

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Features

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Line Indicators Individual multi-color

LEDs display a dynamic call state.

Soft Keys

The screen will display
labels for these keys,
to identify their context­sensitive functions.

Speakerphone

Microphone Mute

Dial Pad

These 12 keys
provide the 10 digits,
alphabetic, and special
characters available in context
sensitive applications.

Volume Adjustment Keys

Use these to adjust the volume of the handset,
headset, speaker, and ringer.

Hookswitch

Speaker

For ringer and
hands-free audio
output.

Line/Speed
Dial Keys

Display Control

Keys

Use the arrow keys

to scroll through the
displayed information.

Feature Keys

Access important features
using these keys.

Hold

Headset

Indicator

This will alert you to
new messages, and
other events.

Graphic Display

Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.

Hands-free Microphone

This works best when the phone is placed on a hard, fl at surface.

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Key Descriptions

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Feature Key Description

Allows for hands-free communication during calls.

Mutes audio transmission locally during calls.

Allows users to place and receive calls through an optionally con­nected headset.

Line or Speed Dial keys with LED indicators.

Dials last connected party from the phone.

Places current active call in Hold state.

Access Message Center and Instant Messages.

Access local and server features.

Select control for options and text within local menus.

Scrolling of lists and control of text/number entry on display.

Soft keys to select from various context-sensitive options.

Volume keys to adjusts audio and ringer volume.

Dial Pad

General dialing and alphanumeric entry (incl. special characters).

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Using SoundPoint® IP 430 SIP

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Placing a Call

Using the Handset:

1. To obtain dial tone, pick up the handset.

2. Dial the desired number.

OR
Dial by SIP URL/IP address

• After obtaining dial tone, press

• Enter URL or IP (press * for “.” and #
or “@”)

• Press

Send to complete the call.

Using Hands-Free Speakerphone Mode:

1. With the handset on-hook, press any as
signed line key,
dial tone.

2. Dial the desired number.

OR

Dial by SIP URL or IP address

Using the Headset:

1. With the optional headset connected, press
any assigned line key,
obtain dial tone.

2. Dial the desired number.

OR

Dial by SIP URL or IP address

Users also have the option to dial directly from
the dial pad without first getting dial tone. Sim
ply enter the number then lift the handset, press
the Dial soft key, or press the

†

:

Name

-

, or NewCall to obtain

†

as above.

, or NewCall to

†

as above.

or

keys.

-

During a call, users can alternate
between handset, headset, or
hands-free modes by pressing the

or

keys, or picking up

the handset.

See also Headset Memory Mode.

In all cases, the active call will appear on the
display showing call duration and destination.

†Examples: 10.3.0.42
joe@205.173.1.24
sip: [e-mail]

To obtain the IP address of your phone, press

followed by Status, Platform and

Phone. The IP address is listed together with

other phone information.

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