Polycom IP 4000 SIP User Manual

User Guide SoundStation® IP 4000 SIP 3.0

SoundStation

IP 4000 SIP

IP 4000 for SIP

USER GUIDE

January, 2008

Contents

Introduction ............................................... 1

Parts List ................................................... 1

Installing SoundStation® IP 4000 SIP ............. 2

Connecting Network and Power Source ................................2

Features .................................................... 3

Using SoundStation® IP 4000 SIP .................. 4

Placing a Call ........................................................................4

Answering a Call ....................................................................4

Call Hold and Resume ...........................................................5

Multiple Calls on Hold ............................................................5

Microphone Mute ...................................................................5

General Key Use ...................................................................5

Local Conferencing ................................................................6

Setting Up a Conference .......................................................6

Transferring a Call ............................................................... 10

Call Timer .............................................................................10

Ending a Call .......................................................................11

Redial ................................................................................... 11

Call Forwarding .................................................................... 11

Volume Adjustment .............................................................. 11

Do Not Disturb ..................................................................... 11

Time and Date ..................................................................... 12

Display Contrast ..................................................................12

Ring Type .............................................................................12

Call Lists .............................................................................. 13

Contact Directory .................................................................13

Speed Dial ........................................................................... 15

Multiple Call Appearances ...................................................15

Shared Lines ........................................................................ 16

Voice Mail ............................................................................ 16

Distinctive Ringing / Call Treatment ..................................... 16

Multilingual Support (Localization) .......................................17

Phone Reboot ......................................................................17

Optional Features ..................................... 17

Text Messaging ....................................................................17

Presence / Status / Buddy Lists ...........................................18

Troubleshooting ........................................ 20

Safety and Compliance ............................... 21

Part 15 Rules .......................................................................21

Class B Digital Device or Peripheral ....................................21

Modications ........................................................................22

Installation Instructions ........................................................ 22

Plug Acts as Disconnect Device ..........................................22

Industry Canada (IC) ...........................................................22

CE Mark ...............................................................................22

VCCI .................................................................................... 22

RRL ...................................................................................... 22

Polycom Limited Warranty

and Limitation Liability .............................. 23

Exclusions ................................................ 23

Warranty Exclusive .................................... 23

Service Agreements ................................... 24

Limitations of Liability ............................... 24

Disclaimer ................................................ 24

Governing Law ......................................... 24

Introduction

Thank you for choosing the SoundStation IP 4000 SIP. This conference phone provides multi-person audio conferencing capabilities for small to medium conference rooms within a Session Initiation Protocol (SIP) internet protocol telephony system. In this User Guide you will ﬁnd everything you need to quickly use your new phone. Be sure to verify

Parts List

The following items are included in your SoundStation® IP 4000 SIP package. Check this list before installation to ensure

Polycom SoundStation® IP 4000 SIP

with your system administrator that your network is prepared for conﬁguring your SoundStation® IP 4000 SIP phone. As well, be sure to read the Parts List and the Safety and Compliance section in this guide before you set up and use the SoundStation® IP 4000 SIP phone.

that you have received each item. If you are missing any items, please contact your SoundStation® IP 4000 SIP reseller.

Network Cable

Power Interface Module

(optional)

Quick Start GuideExternal Microphones

Console Cable

Power Cord

Power Adapter

Installing SoundStation® IP 4000 SIP

This section provides basic installation instructions and information for obtaining the best performance with the SoundStation® IP 4000 SIP phone. If you require additional information or assistance with your new phone, please contact your system administrator.

The SoundStation® IP 4000 SIP User Guide includes regulatory compliance information that your system administrator should review and can also be found at www.polycom.com.

Connecting Network and Power Source

AC Power Option

Power cable

Power interface module

Network cable

Power adapter

Console cable

External microphones (optional)

Features

LED Indicators

The LEDs located on the top of your SoundStation® IP 4000 indicate the current status of the phone.

Green - Your call is in progress. Flashing green - A call is incoming. Blinking green - Your call is held by the far end. Red - Your call is muted. Blinking red - You have placed the call on hold.

Keys

Displays a menu of settings and options.

Exit

Exits from current screen to previous menu.

Soft Keys

The screen will display labels for these keys to identify their context-sensitive functions.

Phone

Originates and ends calls, answers incoming calls.

Redial

Dials last dialed party.

Scroll

Navigate up or down

through displayed lists.

Select

Choose a menu item.

Volume

Use these to adjust ringer

and audio volume.

Mute

Toggle microphone on or

off during a conversation.

Dial Pad

These 12 keys provide the 10 digits, the 26 alphabetical characters and special characters available in context-sensitive applications.

Using SoundStation® IP 4000 SIP

Placing a Call

1. To obtain dial tone, press the

key or the New Call soft key.

2. Dial the desired number.

Users also have the option to dial directly from the dial pad without ﬁrst getting dial tone. Simply enter the number then press the key or press the Dial soft key.

In all cases, the active call will appear on the display showing call duration and destination.

To obtain the IP address of your phone, press followed by Status, Platform and Phone. The IP

address is listed together with other phone information.

Answering a Call

Press the key or the Answer soft key. The three LEDs will blink green when the phone rings.

Incoming calls may be ignored by pressing the Reject soft key.

Call Hold and Resume

During a call, press the Hold soft key. The call will be placed on hold and this will be indicated on the display. The three LEDs will blink red to indicate that a call is on hold. Press the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than one call is on hold, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls.

Microphone Mute

During a call, press . The three LEDs on the phone glow red to indicate that the other party (parties) cannot hear you.

If you are using external microphones, press the key on the phone or the microphones.

You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

General Key Use

To navigate through menus and to enter data, these are useful tips:

1. Use or the Next and Prev soft

keys to scroll through lists. In some lists the and keys can be used as “Page Up” and “Page Down”.

2. Many soft keys can only be ac-

cessed by pressing the More soft key.

3. Press to exit from any menu.

4. To enter text using the dial pad,

press the number keys one or more times. For example, for ‘A’ press ‘2’ and for ‘C’ press ‘222’. When in text entry mode the display title will show whether keys will generate numbers (1), upper-case (A) or lower-case (a) characters and the 1/A/a soft key can change this.

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