Polycom IP 301 SIP, IP 301 User Manual

User Guide

SoundPoint

®

IP 301 SIP 2.2

SoundPoint

®

IP 301 SIP

USER GUIDE

July, 2007

Contents

Introduction ............................................... 1

Parts List ................................................... 1

Installing SoundPoint® IP 301 SIP .................. 2

Connecting Network and Power Source ................................2

Connecting the Handset and Optional Headset ....................3

Attaching the Base .................................................................3

Features .................................................... 4

Key Descriptions ......................................... 5

Using SoundPoint® IP 301 SIP ....................... 6

Placing a Call ........................................................................6

Answering a Call ....................................................................7

Call Hold and Resume ...........................................................7

Multiple Calls on Hold ............................................................ 7

Microphone Mute ................................................................... 7

General Key Use ...................................................................8

Local Conferencing ................................................................8

Splitting a Conference ...........................................................8

Transferring a Call ................................................................. 9

Call Timer ...............................................................................9

Ending a Call .........................................................................9

Redial ...................................................................................10

Call Forwarding ....................................................................10

Volume Adjustment ..............................................................10

Do Not Disturb ..................................................................... 11

Time and Date ..................................................................... 11

Headset Memory Mode .......................................................11

Display Contrast ..................................................................12

Ring Type .............................................................................12

Call Lists .............................................................................. 12

Contact List ..........................................................................13

Speed Dial ........................................................................... 14

Multiple Lines .......................................................................14

Multiple Keys Per Line ......................................................... 14

Multiple Call Appearances ................................................... 15

Shared Lines ........................................................................15

Voice Mail ............................................................................ 16

Distinctive Ringing / Call Treatment .....................................16

Phone Reboot ......................................................................17

Optional Features ..................................... 17

Text Messaging .................................................................... 17

Presence / Status / Buddy Lists ...........................................18

Troubleshooting ........................................ 20

Safety and Compliance ............................... 22

Part 15 Rules ....................................................................... 22

Class B Digital Device or Peripheral ....................................22

Modications ........................................................................22

Installation Instructions ........................................................ 22

Plug Acts as Disconnect Device .......................................... 22

Industry Canada (IC) ...........................................................23

CE and VCCI Mark .............................................................. 23

Polycom Limited Warranty

and Limitation Liability .............................. 23

Exclusions ................................................ 24

Warranty Exclusive .................................... 24

Service Agreements ................................... 24

Limitations of Liability ............................... 24

Disclaimer ................................................ 25

Governing Law ......................................... 25

Copyright Notice ....................................... 25

Introduction

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Thank you for choosing the SoundPoint
IP 301 SIP. This unit provides business
telephony features and functions such as
Multiple Call Appearances, Call Hold,
Transfer, and Conference over an IP
network. In this User Guide you will find
everything you need to quickly use your
new phone. Be sure to verify with your

Parts List

The following items are included in your
SoundPoint® IP 301 SIP package. Check
this list before installation to ensure that

Polycom SoundPoint® IP 301 SIP

®

system administrator that your network
is prepared for configuring your Sound­Point® IP 301 SIP phone. As well, be
sure to read the Parts List and the Safety
Notices section in this guide before you
set up and use the SoundPoint® IP 301 SIP
phone.

you have received each item. If you are
missing any items, please contact your
system administrator.

Power Adapter

(specification varies according
to country)

For SoundPoint® 301, the power adapter is not

included in the PoE bundle. See your system

administrator if you require one.

Handset & Handset Cord

Network / Power Cable

Phone Base

Quick Start Guide

1

Installing SoundPoint® IP 301 SIP

This section provides basic installation
instructions and information for obtaining
the best performance with the Sound­Point® IP 301 SIP phone. If you require
additional information or assistance with

The SoundPoint® IP 301 SIP User Guide
includes regulatory compliance informa­tion that your system administrator should
review and can also be found at: www.

polycom.com
your new phone, please contact your sys­tem administrator.

Connecting Network and Power Source

AC Power Option

Connect the supplied Network Cable
between the LAN jack on the phone and
the LAN port on the wall or hub/switch
device port. Connect the DC plug of the
AC wall adapter into the supplied LAN
cable as shown.

Power over Ethernet (PoE) Option

Using an Inline Power Cable (optional acces­sory from Polycom), the phone can be alter­nately powered from a Power over Ethernet
(PoE) compliant switch or hub. Inline Power
Cables exist for both IEEE 802.3af and Cisco
pre-standard PoE options. Plug the keyed end
of the Inline Power Cable into the LAN jack
on the phone and the other end to an available
port on the POE switch or hub.

Cisco™Catalyst™ In-Line
Power Switch

IEEE 802.3af compliant
In-Line Power switch

Cisco™ In-Line Power
Cable

(Part No. 2200-11014-002 Rev A)

OR

IEEE 802.3af In-Line
Power Cable

(Part No. 2200-11077-002 Rev A)

2

Connecting the Handset and Optional Headset

1. Connect the short straight end
of the phone cord to the handset
and the corresponding longer
straight end of the cord to the
handset jack on the back of the
phone.

2. Connect the headset (optional
accessory) to the headset jack on
the back of the phone.

For information on headsets,

please visit www.polycom.com

and choose the Support link.

(Optional)

Attaching the Base

1. Place all cords in the recessed area
above the modular jacks as shown.

2. Align the two protrusions on the
bracket with their corresponding
holes in the phone and snap them to­gether to lock the base to the phone.

3

1 3

54 6

87 9

0

*

ABC2DEF

MNOJKLGHI

TUV

WXYZ

OPER

PQRS

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Menu

Redial

Do Not Disturb

1 3

54 6

87 9

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ABC2DEF

MNOJKLG HI

TUV

WXYZ

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Menu

Redial

Do Not Disturb

Features

Soft Keys

The screen will display
labels for these keys, to
identify their context-sensi­tive functions.

Headset
Microphone Mute

Dial Pad

These 12 keys provide the 10
digits, alphabetic and special
characters available in context
sensitive applications.

Line/Speed Dial Keys

Use these keys to activate up to
two lines or one line and a speed
dial that can be assigned to your
phone.

Display Control Keys

Use the arrow keys to scroll
through the displayed information.

Feature Keys

Access important features using
these keys.

Hold

Hookswitch

Speaker

For ringer and
hands-free audio
output.

Volume Keys

Use these to adjust the volume of the
handset, headset, speaker, and ringer.

Indicator

This will alert you to
incoming calls, new
messages, and other
events.

Character
Display

Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.

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Do Not Disturb

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Directories

Services

Call Lists

Conference

Transfer

Redial

Hold

Del

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Hold

Del

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Hold

Del

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Messages

Do Not Disturb

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Key Descriptions

Feature Key Description

Mutes audio transmission locally during calls.

Allows you to place and receive calls through an optionally con­nected headset.

Line or Speed Dial keys.

Scrolls through menu options.

Scrolls through menu options.

Access local and server features.

Cancels ringing and directs incoming calls to your Voice Mail (if
supported).

Dials last connected party from the phone.

Places current active call in Hold state.

Soft keys to select from various context-sensitive options.

Dial Pad

Volume keys to adjusts audio and ringer volume.

General dialing and alphanumeric entry (including special charac­ters).

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Using SoundPoint® IP 301 SIP

Del

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Placing a Call

Using the Handset:

1. To obtain dial tone, pick up the handset.

2. Dial the desired number.

During a call, you can alternate

between handset or headset modes

by pressing the

up the handset.

Using Listen Mode:

1. With the handset on-hook, press
, and choose Features, fol-

lowed by Listen Mode.

2. Dial the desired number.

Listen Mode can be used for

listening to a conference call but

not actively participating, or for

checking voice mail.

Using the Headset:

1. With the optional headset connected,

press a line key,

, or NewCall to

See also Headset Memory Mode.

obtain dial tone.

2. Dial the desired number.

You also have the option to dial directly from the dial pad without
first getting dial tone. Simply enter the number then lift the handset
or press the Dial soft key or press the

key.

In all cases, the active call will appear on the display showing call
duration and destination.

key, or picking

To obtain the IP address of your phone, press

IP address is listed together with other network information.

followed by Status, Platform and Phone. The

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