Polycom IP 300 SIP User Manual
User Guide
SoundPoint® IP 300 SIP 1.4.x
SoundPoint
®
IP 300 SIP
USER GUIDE
Contents
Introduction ............................................... 1
Parts List ................................................... 1
Installing SoundPoint® IP 300 SIP.................. 2
Connecting Network and Power Source................................ 2
Connecting the Handset and Optional Headset ....................3
Attaching the Base.................................................................3
Features .................................................... 4
Key Descriptions ......................................... 5
Using SoundPoint® IP 300 SIP ....................... 6
Placing a Call ........................................................................6
Answering a Call....................................................................7
Call Hold ................................................................................7
Microphone Mute ................................................................... 7
General Key Use ...................................................................8
Local Conferencing................................................................8
Transferring a Call .................................................................8
Call Timer...............................................................................9
Ending a Call .........................................................................9
Redial.....................................................................................9
Call Forwarding......................................................................9
Volume Adjustment................................................................ 9
Do Not Disturb .....................................................................10
Time and Date .....................................................................10
Headset Memory Mode .......................................................10
Display Contrast ..................................................................11
Ring Type............................................................................. 11
Call Lists .............................................................................. 11
Contact List..........................................................................12
Speed Dial ...........................................................................13
Multiple Lines.......................................................................13
Multiple Call Appearances ................................................... 14
Shared Lines........................................................................14
Voicemail and Voice and Text Messaging............................15
Distinctive Ringing / Call Treatment.....................................16
Presence / Status / Buddy Lists........................................... 16
Instant Messaging................................................................17
Phone Reboot......................................................................17
Troubleshooting ........................................ 18
Safety and Compliance............................... 20
Part 15 Rules ....................................................................... 20
Class B Digital Device or Peripheral....................................20
Modications........................................................................20
Installation Instructions ........................................................20
Plug Acts as Disconnect Device .......................................... 20
Industry Canada (IC) ...........................................................21
CE and VCCI Mark ..............................................................21
Polycom Limited Warranty
and Limitation Liability .............................. 21
Exclusions ................................................ 22
Warranty Exclusive.................................... 22
Service Agreements................................... 22
Limitations of Liability ............................... 22
Disclaimer................................................ 23
Governing Law ......................................... 23
Copyright Notice ....................................... 23
Introduction
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Thank you for choosing the SoundPoint
IP 300 SIP. This unit provides business telephony features and functions
such as Multiple Call Appearances, Call
Hold, Transfer, and Conference over an
IP network. In this User Guide you will
nd everything you need to quickly set
up your new telephone. Be sure to verify
with your System Administrator that your
Parts List
The following items are included in your
SoundPoint® IP 300 SIP package. Check
this list before installation to ensure that
Polycom SoundPoint® IP 300 SIP
®
network is prepared for conguring your
SoundPoint® IP 300 SIP telephone or consult the Administrator Guide SoundPoint
IP SIP for more information. As well, be
sure to read the Parts List and the Safety
Notices section in this guide before you
set up and use the SoundPoint® IP 300 SIP
telephone.
you have received each item. If you are
missing any items, please contact your
SoundPoint® IP 300 SIP reseller.
Power Adapter
(specication varies according
to country)
Handset & Handset Cord
Network / Power Cable
Telephone Base
Quick Start Guide
1
Installing SoundPoint® IP 300 SIP
This section provides basic installation
instructions and information for obtaining
the best performance with the SoundPoint® IP 300 SIP telephone. If you require additional information or assistance
The SoundPoint® IP 300 SIP User Guide
includes regulatory compliance information that your System Administrator
should review and can also be found at:
www.polycom.com
with your new telephone, please contact
your System Administrator.
Connecting Network and Power Source
AC Power Option
Connect the supplied Network
Cable between the LAN jack on
the telephone and the LAN port on
the wall or hub/switch device port.
Connect the DC plug of the AC
wall adapter into the supplied LAN
cable as shown.
In-Line Power Option
If the telephone is connected to a compatible Ethernet switch that can provide in-line
power, the telephone will use that power
option. Simply plug the supplied Network
cable between the LAN jack on the telephone
and an available Power and Data port on the
In-Line Power switch.
Cisco™Catalyst™ In-Line
Power Switch
IEEE 802.3af compliant
In-Line Power switch
2
Connecting the Handset and Optional Headset
1. Connect the short straight end
of the telephone cord to the
handset and the corresponding
longer straight end of the cord to
the handset jack on the back of
the telephone.
2. Connect the headset (optional
accessory) to the headset jack on
the back of the telephone.
For a list of compatible headsets,
go to: www.polycom.com
(Optional)
Attaching the Base
1. Place all cords in the recessed area
above the modular jacks as shown.
2. Align the two protrusions on the
bracket with their corresponding
holes in the telephone and snap
them together to lock the base to the
telephone.
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ABC2DEF
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Do Not Disturb
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ABC2DEF
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TUV
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Menu
Redial
Do Not Disturb
Features
Soft Keys
The screen will display labels for these
keys, to identify their
context-sensitive
Headset
Microphone Mute
Dial Pad
These 12 keys provide
the 10 digits, the 26 alphabetic
characters, and special characters available in
context sensitive applications.
Line/Speed Dial Keys
Use these keys to activate up to
two lines or one line and a speed
dial that can be assigned to your
telephone.
Display Control Keys
Use the arrow keys to scroll
through the displayed information.
Feature Keys
Access important features using
these keys.
Hold
Hookswitch
Speaker
For ringer and
handsfree audio
output.
Volume / Display Adjustment Keys
Use these to adjust the volume of the handset, headset, speaker,
and ringer, as well as the display contrast.
Indicator
This will alert you to
incoming calls, new
messages, and other
events.
Character
Display
Shows information
about calls, messages,
soft keys, time, date,
and other relevant
data.
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Messages
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Directories
Services
Call Lists
Conference
Transfe
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Redial
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Key Descriptions
Feature Key Description
Mutes audio transmission locally during calls.
Allows users to place and receive calls through an optionally connected headset.
Line or Speed Dial keys.
Scrolls through menu options.
Scrolls through menu options.
Access local and server features.
Cancels ringing and directs incoming calls to your Voice Mail (if
supported).
Dials last connected party from the telephone.
Places current active call in Hold state.
Soft keys to select from various context-sensitive options.
Dial Pad
Volume keys to adjusts audio and ringer volume.
General dialing and alphanumeric entry (including special characters).
5
Using SoundPoint® IP 300 SIP
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Placing a Call
Using the Handset:
1. To obtain dial tone, pick up the handset.
2. Dial the desired number,
OR
Dial by SIP URL or IP† address:
• After obtaining dial tone press Name
• Enter URL or IP (press * for “.” and #
for “@”)
• Press Send to complete the call.
Using Listen Mode:
1. With the handset on-hook, press
, and choose Call Features,
followed by Listen Mode.
2. Dial the desired number,
OR
Dial by SIP URL or IP† address as
above.
Using the Headset:
1. With the optional headset connected,
press a line key,
obtain dial tone.
2. Dial the desired number,
OR
Dial by SIP URL or IP† address as
above.
, or NewCall to
During a call, users can alternate
between handset or headset modes
by pressing the
key.
Listen Mode can be used for
listening to a conference call but
not actively participating, or for
checking voice mail.
See also Headset Memory Mode.
Users also have the option to dial directly from the dial pad without
rst getting dialtone. Simply enter the number then lift the handset
or press the Dial soft key or press the
key.
In all cases, the active call will appear on the display showing call
duration and destination.
†
Examples:
10.3.0.42
joe@205.173.1.24
sip: jane@polycom.com
To obtain the IP address of your telephone,
press
General. The IP address is listed together with
other network information.
6
followed by System Status and
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