Polycom Full Duplex Conference Phone User Manual

Full Duplex Conference Phone

and Wireless Microphone System

Installation Instructions

and User’s Guide

SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide

TABLE OF CONTENTS

Chapter 1 SoundStation Premier ......................................................1 – 1

Introduction ...................................................................................1 – 2

Checklist of Parts............................................................................1 – 2

To Ensure Better Performance........................................................1 – 2

Installing the conference phone......................................................1 – 3

Using the conference phone............................................................1 – 4

In Case of Difficulty.......................................................................1 – 7

Chapter 2 SoundStation Premier with Extended

Hypercardioid Microphones .........................................2 – 1

Introduction.....................................................................................2 – 2

Checklist of Parts............................................................................2 – 2

To Ensure Better Performance........................................................2 – 2

Installing the conference phone......................................................2 – 3

Using the conference phone............................................................2 – 6

Permanent Installation..................................................................2 – 1 0

Chapter 3 The Wireless Microphone System ...........................3 – 1

Introduction.....................................................................................3 – 2

Checklist of Parts............................................................................3 – 2

To Ensure Better Performance........................................................3 – 2

The Wireless Receiver....................................................................3 – 2

Powering the Receiver................................................................3 – 3

Antenna.......................................................................................3 – 3

Connecting Audio Output...........................................................3 – 3

The Wireless Transmitter............................................................... 3 – 4

Transmitter Operation.................................................................3 – 4

Chapter 4 Specifications and Warranty........................................4 – 1

The SoundStation Premier Specifications......................................4 – 2

Limited Warranty and Limitation of Liability................................4 – 4

SoundStation Premier

Chapter 1

SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide

INTRODUCTION

Thank you for selecting the SoundStation Premier, the next generation of full duplex conference
phones. It will forever change your expectations regarding voice quality. Its super sensitive
hypercardioid microphones allow you to zero in on meeting participants, while its high fidelity
neodymium speaker provides both clarity and volume for even the largest conference rooms. But
what puts the SoundStation Premier in a class all by itself is its virtually echo-free simultaneous
two-way communications. Together with automatic gain control and noise reduction, meeting
participants will have a difficult time realizing that they are not on a telephone handset.
Furthermore, this product is simple and straightforward to use. The next several pages will explain
the product in its entirety. Should you have any questions or comments, please call our technical
support line at 1-800-451-0995 or fill out our customer registration card.

CHECKLIST OF PARTS

Your SoundStation audio conferencing system includes the following items:

If any of the above parts is missing, please contact your Polycom representative or your Polycom
authorized dealer.

TO ENSURE BETTER PERFORMANCE

▼ Locate the SoundStation Premier in a quiet environment, with soft furnishings — such as

carpets, curtains, and sound-absorbing walls and ceilings.

▼ Place the unit at the center of a table or desk.
▼ Keep papers and other objects away from the unit.
▼ Seat all participants the same distance from the SoundStation Premier console.
▼ Speak at normal conversation levels.
▼ Direct your voice toward the SoundStation Premier console.
▼ Do not move the SoundStation Premier console during a call.

SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide

INSTALLING THE CONFERENCE PHONE

1. Plug the long SoundStation cable from the Wall Module into the slot underthe
SoundStation Premier console as illustrated below.

2. Thread the cable through the channels on the underside of the SoundStation Premier

console, as shown below.

3. Insert the Wall Module plug into a nearby electrical outlet.

The SoundStation Premier console will run a brief self-test, and then you’ll hear a tone. If you

don’t hear the tone, make sure the outlet is working and the power is switched on.

4. Plug the short cable from the Wall Module into a modular wall jack for a standard analog

phone line. Your telephone system administrator or service technician can help you identify a

standard analog phone line. A standard analog line supports fax machines, answering machines,
modems, and most single-line telephones.

5. Place the SoundStation Premier console on a flat, stable surface in the

To access digital services, such as voice mail, where only pulse dialing is available,
SoundStation Premier can provide temporary tone dialing. When the phone is ON, press

SHIFT, then press REDIAL. The display must read TONE DIALING for this feature to be

activated. Once the phone is hung up, dialing will revert to its previous mode.

To place or answer a phone call

Press ON/OFF to turn the unit on and dial the number. The display will go blank, then show
each number as it is being dialed.

For incoming calls and when caller identification is activated, the display will show the
caller’s phone number. The time of day clock will be initiated once a call is made to the phone.

Once the call is connected, a clock will appear on the display showing how long the call has
been in progress.

To adjust tone volume and speaker volume

When the phone is on and dial tone is heard, adjustment of the dial tone volume can be made
by pressing VOL or VOL .

NOTE: There are 32
volume levels for both
dial tone and speaker
volume.

The display will show: TONE VOL IIIII II. After 5 seconds, the display will revert to its
previous mode.

Once a call is connected, the speaker volume can be made louder by pressing VOL or softer
by pressing VOL. The display will show SPKR VOL IIIII II. After 5 seconds, the display
will revert to its previous mode.

SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide

center of the room, then press the “On/Off” button to hear a dial tone.

If you don’t hear a dial tone, you may not be connected to an analog
telephone line.

USING THE SOUNDSTATION PREMIER

To program and retrieve the conference phone’s phone number

When power is first applied to the phone, the display will read ENTER PHONE #. Type in
the phone number with area code use the * key to enter a space. When finished, press
the FLASH key.

To retrieve the phone number at any time during a phone call, press SHIFT, then press
the FLASH key. The phone number will be displayed for 10 seconds, then return to its
previous mode.

To adjust the phone’s ringer volume

When the phone is off, press SHIFT, then press VOL or VOL . There are four options:

OFF, LOW, MID, HIGH, and the levels will be heard after each key press. After 5 seconds, the

phone will return to its previous mode.

NOTE: Changing the type of
dialing used when a call is in
progress in only temporary.

NOTE: If caller ID is not
available, there will be no
time of day clock.

To use tone dialing or pulse dialing

When the phone is off, press SHIFT, then press REDIAL. The display will read either TONE

DIALING, or if REDIAL is depressed again, PULSE DIALING. The display will return to your

phone number after 5 seconds.

NOTE: Toggle between

TONE or PULSE by

depressing the REDIAL
key only.

NOTE: The volume levels for
dial tone and speaker are
stored independently in the
phone’s memory.

SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide

To place the call on hold or mute

At any time during a phone call, press SHIFT, then press MUTE on the main keypad to place a
call on HOLD, or simply press HOLD on the remote keypad. This shuts off the speaker and all
microphones. The display will show HOLD and all LEDs begin blinking red.

To take the phone off HOLD press only the MUTE key on the main keypad or HOLD on the
remote keypad. To shut off the microphones while keeping the speaker on, simply press

MUTE.

The display will show MUTE and the LED’s will turn from green to red. To take the phone off

MUTE , press MUTE on either keypad.

To redial the last phone number called

Press the redial key. The display on the main keypad shows the last phone number which you
have called or attempted to call.

To make a 3-way conference call or to transfer a call to another extension
(if enabled on your telephone system)

Once a call is in progress, press the FLASH key.
A second dial tone will be heard and the display will read FLASH. To transfer the call, dial the

extension and hang up the phone by pressing ON/OFF. To make a 3-way conference call, dial
the second phone number. Once connected, press FLASH again, the two other parties will now
be connected.

SoundStation Premier Full Duplex Conference Phone and Wireless Microphone User’s Guide

NOTE: The ON/OFF key
does not have to be pressed

for REDIAL to operate.

NOTE: To hold a conference
call with more than three
parties, a conference call
service provider (such as
Confertech, AT&T, MCI and
Sprint) is required, or contact
your telecom manager.

NOTE: The main keypad does
not enable One-Touch
dialing.

To program and use One-Touch dialing

When the phone is off, up to six phone numbers can be stored from the remote keypad.
To program One-Touch dialing phone numbers, press PROG. If the SoundStation Premier is

connected to a PBX, press either 8 or 9, then press PAUSE (this inserts a two second delay so
the PBX can access an outside line). Next, type in the desired phone number, then press

STORE, and finally press the desired location to store this phone number, 1-6. On the reverse

side of the remote keypad, there is a place to record these phone numbers.
To use 1-Touch dialing, simply press any of the six stored phone number locations. There is no

need to press ON/OFF.

NOTE: If no PBX exists,

PAUSE is not required.

YourWall Module is equipped with an RCAjack to record a conversation. Plug one end of an
RCA-type connector into the jack on a tape recorder unit labeled AUX IN and the other end
into the Wall Module jack labeled AUX OUT.

Aux Out

IN CASE OF DIFFICULTY

No dial tone

▼ Check that all connections are correct and tight.
▼ Make sure the short cable is connected to a standard analog telephone line.
▼ Try a different telephone line.

Short silences, echoes, or clipped speech

▼ Don’t move the SoundStation Premier console while it’s in use.
▼ Keep your hands away from the unit during calls.
▼ Keep papers, cups, coffee pots, etc., away from the unit.
▼ At the beginning of a call, let someone at each location speak in turn for a few moments, to

enable SoundStation Premier to adapt to its environment.

▼ The other party may be using lower-quality equipment or a half-duplex conference bridge,

in which case there may be little you can do.

▼ Try calling again to see if another line provides a better connection.