SAFETY AND REGULAT OR Y NOTICE
December 2016 | 3725-69429-001A
Polycom® EagleEye Director II™
This document covers the Safety and Regulatory practices for the Polycom® EagleEye Director II™.
Service Agreements
Please contact your Polycom Authorized Reseller for information about service agreements applicable to
your product.
Governing Law
This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California,
U.S.A., and by the laws of the United States, excluding their conflicts of laws principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from
application to this Limited Warranty and Limitation of Liability.
All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of
this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into
another language or format, in whole or part, without written consen t from Polycom, Inc. Do not remove (or
allow anybody else to remove) any product ident ifica tio n, copy right , or othe r no tic es .
Limitations of Liability
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND
ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR T O RT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Polycom Limited Warranty and Limitation Liability
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be
free from defects in workmanship and materials, under n ormal use and service, for one year from the date
of purchase from Polycom or its authorized reseller.
Polycom EagleEye Director II-Safety and Regulatory Notice
Polycom’s sole obligation under this express warranty is at Polycom’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent pr oduct or part to replace th e defective item, or
if neither of the two foregoing options are re asonably available, Polycom may, on its sole discretion, refund
to Customer the purchase price paid for the defective product. All products that are replaced will become
the property of Polycom. Replacement products or parts may be new or reconditioned.
Polycom is expected to warrant any replaced or repaired product or part for ninety (90) days from shipment,
or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be
sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured o r
sent by a method that provides for tracking of the package. Responsibility for loss or damage does not
transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be
shipped to Customer, at Polycom’s expense, not later than thirty (30) days after Polycom receives the
defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer.
The product software comes with 90-day software warranty, providing for software updates (minor
releases/bug fixes). To continue to receive support, purchasing a maintenance contract is the most
economical solution.
Exclusions
Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged
defect or malfunction in the product does not exist or results from:
● Failure to follow Polycom’s installation, operation, or maintenance instructions.
● Unauthorized product modification or alteration.
● Unauthorized use of common carrier comm un ica tio n ser vice s ac ces se d th ro ug h th e pr od u ct.
● Abuse, misuse, negligent acts or omissions of Customer and persons under Customer’s control.
● Acts of third parties, acts of God, accident, fire, lightening, power surges or outages, or other hazards.
Warranty Exclusive
IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF
THE PURCHASE PRICE PAID, AT POLYCOM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW,
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFA CTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH
ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Polycom, Inc. 2