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DOC2709A
Hardware Manual
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Polycom DOC2709A, RealPresence RMX 4000 Hardware Manual

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Polycom Document Title 1
Version 7.8 | November 2012 | DOC2709A
Polycom® RealPresence® Collaboration Server (RMX) 4000 Hardware Guide
Regulatory Notices
• No user-serviceable parts inside. Do not open.
• The plug-socket combination must be accessible at all times, because it serves as the main disconnecting
device
• This equipment must be earthed. Do not power this equipment if the integrity of themains earthing conductor
cannot be verified
Warning
• Only trained and qualified personnel should be allowed to install, replace, service or repair this equipment
• To prevent system overheating do not operate in an ambient temperature exceeding 40° C / 104° F
• Installation of this equipment must comply with local and national electrical codes.
Environmental
This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK or via:
Information on recycling can be found at: www.polycom.com/WEEE Disposal of this equipment should be carried out in accordance with local environmental guidelines and regulations for waste.
For further information please contact:
Batteries Below is a listing of batteries that could be present in the product: Description:Internal CMOS battery Type:CR2032 Lithium Coin Cell Weight:3.3g
TakeBack@polycom.com
RoHSinformation@polycom.com
Batteries used in this product are in compliance with EU Battery Directive 2006/66/EC. Batteries in this product are not based on mercury, lead or cadmium technologies. Batteries in this product are not intended to be replaced or removed by the user
Additional information on the safe use and recycling of batteries can be found at:
United States Federal Communication Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Modifications: Any modifications made to this device that are not approved by Polycom, Inc. may void the authority granted to the user by the FCC to operate this equipment.
Industry Canada (IC)
This Class [A] digital apparatus complies with Canadian ICES-003 Cet appareil numerique de la classe [A] est conforme a la norme NMB-003 du Canada
www.polycom.com/batteries
European Economic Area (EEA)
Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento Polycom RMX je ve shodě se základními požadavky a
Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr Polycom RMX overholder de
Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät Polycom RMX in Übereinstimmung mit den
Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme Polycom RMX vastavust direktiivi 1999/5/EÜ
English: Hereby, Polycom (UK) Ltd. Declares that this Polycom RMX is in compliance with the essential
Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el Polycom RMX cumple con los requisitos
Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ∆ΗΛΩΝΕΙ ΟΤΙ Polycom RMX ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ
Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil Polycom RMX est conforme aux exigences
Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo Polycom RMX è conforme ai requisiti
Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að Polycom RMX er í samræmi við grunnkröfur og aðrar
Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka Polycom RMX atbilst Direktīvas 1999/5/EK būtiskajām prasībām
Lietuvių [Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis Polycom RMX atitinka esminius reikalavimus ir kitas 1999/
dalšími příslušnými ustanoveními směrnice 1999/5/ES.
væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/ EG befindet.
põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
requirements and other relevant provisions of Directive 1999/5/EC.
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ.
essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
kröfur, sem gerðar eru í tilskipun 1999/5/EC
un citiem ar to saistītajiem noteikumiem.
5/EB Direktyvos nuostatas.
Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel Polycom RMX in overeenstemming is met de
Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan Polycom RMX jikkonforma mal-ħtiġijiet essenzjali u ma
Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a Polycom RMX megfelel a vonatkozó alapvetõ
Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret Polycom RMX er i samsvar med de grunnleggende krav
Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że Polycom RMX jest zgodne z zasadniczymi
Português [Portuguese]: Polycom (UK) Ltd declara que este Polycom RMX está conforme com os requisitos essenciais e
Slovensko [Slovenian]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a všetky príslušné
Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že Polycom RMX spĺňa základné požiadavky a všetky príslušné
Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että Polycom RMX tyyppinen laite on direktiivin 1999/5/EY
Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna Polycom RMX står I överensstämmelse med de
A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
og øvrige relevante krav i direktiv 1999/5/EF.
wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE.
outras disposições da Directiva 1999/5/CE.
ustanovenia Smernice 1999/5/ES.
ustanovenia Smernice 1999/5/ES.
oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
China CCC EMC statement
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对干 扰采取切实可 行的措施。
警告
Taiwan BSMI EMC statement
Japan VCCI EMC statement
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
Worldwide EMC statement
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Optional ISDN interface card
If the above is fitted to the system then the following statements also apply;
United States Federal Communication Commission (FCC)
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the ISDN card itself is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The following USOC, FIC and SOC codes are applicable to this equipment; USOC Jacks: RJ48S Service Order Code: 6.0N Facility Interface Code: 04DU9.DN, 04DU9.BN, 04DU9.1KN, 04DU9.1SN If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact Polycom Inc in the U.S.A. 1-888­248-8294. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
Table of Contents
Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Main Features ..........................................................................................................................1-1
RealPresence Collaboration Server (RMX) 4000 Specifications .......................................1-2
RealPresence Collaboration Server (RMX) 4000 System Capacities .......................1-3
Conferencing Capacities ........................................................................................1-3
Resource Capacities per Card Assembly ....................................................................1-4
MPMx Card ............................................................................................................. 1-4
MPM+ Card .............................................................................................................1-4
Resource Capacities per Card Type (MPM+ and MPMx) ........................................ 1-5
Safety Requirements ..............................................................................................................1-6
Site Safety Requirements ...............................................................................................1-6
General Installation Precautions ..................................................................................1-6
Rack Mount Safety Precautions .................................................................................... 1-7
Installing the RealPresence Collaboration Server (RMX) 4000 ........................................ 1-7
Unpacking the RealPresence Collaboration Server (RMX) 4000 ............................. 1-7
Installing the RTM ISDN Card on the RealPresence Collaboration Server
(RMX) 4000 ......................................................................................................................1-9
Installing the RMX in a Rack or as a Standalone .......................................................1-9
Standalone RealPresence Collaboration Server (RMX) 4000 Installation ....... 1-9
Rack Mount Preparations ......................................................................................1-9
Telescopic Rail Runner Assembly for RealPresence Collaboration Server
(RMX) 4000 ............................................................................................................ 1-10
Telescopic Rail Runner Assembly ...................................................................... 1-11
Optional 19” Rack Assembly .............................................................................. 1-14
Mounting the RealPresence Collaboration Server (RMX) 4000 in a 23”
Rack ........................................................................................................................1-15
Reverse Mounting the RealPresence Collaboration Server (RMX) 4000 in
a Rack ..................................................................................................................... 1-16
Connecting the RealPresence Collaboration Server (RMX) 4000 to Power
Sources ...........................................................................................................................1-17
Connecting the RealPresence Collaboration Server (RMX) 4000 to AC
Power ......................................................................................................................1-17
Connecting the RealPresence Collaboration Server (RMX) 4000 to -48DC
SELV Power ...........................................................................................................1-18
Types of DC Circuit Breakers installed on the RealPresence Collaboration
Server (RMX) 4000 ................................................................................................1-19
Connecting Cables to the RealPresence Collaboration Server (RMX) 4000 ......... 1-19
First-time Power-up .....................................................................................................1-20
RealPresence Collaboration Server (RMX) 4000 Components ......................................1-21
RealPresence Collaboration Server (RMX) 4000 Front Panel ................................. 1-21
MPM+ and MPMx Media Cards ........................................................................1-23
RealPresence Collaboration Server (RMX) 4000 Rear Panel ..................................1-24
RTM-IP 4000 ..................................................................................................................1-25
Table of Contents
Polycom, Inc i
Polycom RealPresence Collaboration Server (RMX) 4000 Hardware Guide
RTM ISDN ......................................................................................................................1-26
ISDN/PSTN Clock Source ...................................................................................1-26
RTM LAN .......................................................................................................................1-27
AC Power Entry Module (PEM) .................................................................................1-27
DC Power Rail Module ................................................................................................1-27
Component Slot Allocation .........................................................................................1-28
RealPresence Collaboration Server (RMX) 4000 LEDs ....................................................1-29
RealPresence Collaboration Server (RMX) 4000 Front Panel LEDs ......................1-29
RealPresence Collaboration Server (RMX) 4000 Rear Panel LEDs ........................1-31
RTM-IP 4000 ..........................................................................................................1-31
RTM LAN ...............................................................................................................1-32
RTM ISDN ..............................................................................................................1-33
DC Power Rail LEDs ............................................................................................1-33
Component Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Using the Modified PMC Compatible Ejector Lever .................................................2-2
Replacing the CNTL 4000 Module ...............................................................................2-2
Replacing an AC Power Supply Module ....................................................................2-3
Replacing an AC Power Entry Module (PEM) ...........................................................2-4
Replacing a DC Power Rail Module (PRM) ................................................................2-5
Replacing the Fan Drawer .............................................................................................2-6
Inserting an Air Filter (Optional) in the Fan Drawer ................................................2-7
Removing an Faulty MPM+/MPMx Card ..................................................................2-8
Removing the MPM+/MPMx Card from the MCU ..........................................2-8
Installing or Replacing MPM+/MPMx Card on the RealPresence Collaboration
Server (RMX) 4000 ..........................................................................................................2-9
Installing or Replacing the RTM ISDN Card ............................................................2-10
Removing the RTM LAN or Existing ISDN Card from the RealPresence
Collaboration Server (RMX) 4000 .......................................................................2-10
Installing a New or Replacement RTM ISDN Card .........................................2-10
Replacing the RTM-IP 4000 .........................................................................................2-12
Replacing the RTM LAN .............................................................................................2-13
Replacing the Fabric Switch Module (FSM 4000) .....................................................2-14
Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
PRI Port Assignment .............................................................................................A-1
ii Polycom, Inc
Hardware Description
This Hardware Guide provides information on the RealPresence Collaboration Server (RMX) 4000 and its components. This system utilizes a modular “universal slot” platform,
whose components are designed for high performance, capacity and reliance.
1
The product names, Polycom® RealPresence® Collaboration Server 1500, 2000, 4000 and RMX
Main Features
The Polycom RMX 4000 offers the following features:
•Linux® based
• Chassis based on the ATCA standard
• Built-in redundancy, hot swappable parts
• Physical separation between management and signaling networks, with high speed switching fabric on the media boards increasing system bandwidth
• Support for standard network interfaces (IP, ISDN and LAN) and large number of ports.
• H.323, SIP, PSTN and ISDN
• New hardware technologies
• High availability, redundancy, on-line upgrading and dynamic resource allocation
• Easy integration of conference elements into external network management
• Enhanced Continuous Presence (multi-image video)
• IVR (Interactive Voice Response) module
• Resilient multipoint conferencing - Polycom Lost Packet Recovery (LPR)
®
1500, 2000, 4000 are used interchangeably throughout this document.
Polycom, Inc. 1-1
RealPresence Collaboration Server (RMX) 4000 Hardware Guide
RealPresence Collaboration Server (RMX) 4000 Specifications
Table 1-1 RMX 4000 Specifications
Physical
Height 6U (26.56 cm.)
Width 19” (48.26 cm.)
Depth 15.74” (40 cm.)
Weight Up to 40 Kg (88 lbs).
Media Protocols
Audio G.711a/u, G.722, G.722.1C, G.722.1, G.723.1, G.719
G.729A, Polycom Siren™ 14, Siren 22 (in mono or stereo) and Siren LPR.
Video H.261, H.263, H.264, H.264 High Profile
Network Interfaces
IP, ISDN, PSTN and LAN H.323, SIP, ISDN, PSTN, VoIP, and LAN
Power Supply
AC Input/ Range, BTU Voltage range:100-240 VAC ±10%, 7-14 AMP, 50/60 Hz.
Maximum BTU output per hour: 5120.
DC Input/Range, BTU Voltage range:-40.5-60 V DC SELV, with circuit breaker.
Maximum BTU output per hour: 5120.
Power Consumption
AC Maximum Power consumption 1500 Watts
DC Maximum Power consumption 1500 Watts
Environment
Operating temperature 0° to 40°C (32° to 104°F).
Storage temperature -40° to 70°C (40° to 158°F).
Relative humidity 15% to 90% non-condensing.
Operating altitude 360m (1200ft) below sea level and up to 4Km (13,000ft)
Transit/Storage Sea level and up to 15Km (50,000ft)
Operating ESD 4kV.
1-2 Polycom, Inc.
Chapter 1-Hardware Description
RealPresence Collaboration Server (RMX) 4000 System Capacities
Conferencing Capacities
The following table summarizes the different system capacities.
Table 1-2 System Functions and Capacities RMX 4000
System Functions MPM+ Mode MPMx Mode
Maximum number of Video participants in a conference 160 180
Maximum number of PSTN participants in a conference 400 400
Maximum number of VOIP participants in a conference 800 720
Maximum number of Audio calls per second 55
Maximum number of Video calls per second 2 2
Maximum number of Conferences 800 800
Maximum number of Meeting Rooms 2000 2000
Maximum number of Entry Queues 80 80
Maximum number of Profiles 80 80
Maximum number of Conference Templates 200 200
Maximum number of SIP Factories 80 80
Maximum number of IP Services (standard Mode) 22
Maximum number of ISDN Services 22
Maximum number of IVR Services 80 80
Maximum number of Recording Links 20 (default) 20 (default)
Maximum number of IVR Video Slides 150 150
Maximum number of Log Files (1Mb max.) 8000 8000
Maximum number of CDR Files 4000 4000
Maximum number of Fault Files 1000 1000
Number of Participant alerts Unlimited Unlimited
Maximum number of concurrent RMX Web Client connections to the MCU
Maximum number Address Book entries 4000 4000
Maximum number of Users 100 100
20 20
Maximum number of Gateway Profiles 80 80
Maximum number of Reservations (internal Scheduler) 4000 4000
Polycom, Inc.
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RealPresence Collaboration Server (RMX) 4000 Hardware Guide
Resource Capacities per Card Assembly
MPMx Card
Two MPMx card assemblies are available: MPMx -S (Single) and MPMx-D (Double) each offer different resource capacities, as summarized in Table 1-3:
Table 1-3 MPMx – Resource Capacity per Card per Resolution (CP Mode)
Resource Type MPMx - S MPMx - D
Voice 180 360
H.263 CIF 30 60
H.263 4CIF15 15 30
H.264 CIF 45 90
SD H.264 30 60
HD720p30 15 30
HD720p60/ HD1080p30
8 15
(Symmetrical)
MPM+ Card
Three MPM+ card assemblies are available: MPM+ 80, MPM+ 40 and MPM+ 20 offering various resource capacities for CP conferences, as summarized in Table 1-4:
Table 1-4 MPM+ Card Assemblies and Resource Capacities (CP Mode)
Resources Card Type
MPM+ 80 4008030201010
MPM+ 40 200 40 15 10 5 5
MPM+ 20 100207522
Voi ce CIF
SD @30fps
HD720p @30fps
HD720p @60fps
HD1080p @30fps
1-4 Polycom, Inc.
Resource Capacities per Card Type (MPM+ and MP Mx)
Table 1-5 summarizes resource capacities of the various cards that can be installed in an RMX per resolution in CP conferencing mode.
Table 1-5 MPMx and MPM+ Resource Capacity per Resolution in CP
Maximum Possible Resources Per Card
Resource Type
MPM+ MPMx
Chapter 1-Hardware Description
HD720p60/HD1080p30 Symmetric
HD720p60/HD1080p30 Asymmetric 10 15
HD720p30/ SD 60 20 30
SD 30 (H.264)/ 4CIF 60 30 60
4CIF (H.263) 30 30
CIF (H.264) 80 90
CIF (H.263) 80 60
Audio only (VoIP) 400 360
ISDN 7 E1 or 9 T1
Not
Applicable
15
(per RTM ISDN card)
Table 1-6 summarizes resource capacities of the various cards that can be installed in an RMX per line rate in VSW conferencing mode.
Table 1-6 MPMx and MPM+ Resource Capacity per Line Rate in VSW
Maximum Possible Resources Per Card
Resource Type
MPM+ MPMx
VSW 2Mbps 80 80*
VSW 4Mbps 40 40
VSW 6Mbps 20 20
ISDN 7 E1 or 9 T1
* Capacity numbers may be lower when LPR and/or Encryption are enabled.
Polycom, Inc.
(per RTM ISDN card)
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RealPresence Collaboration Server (RMX) 4000 Hardware Guide
Safety Requirements
This section describes the requirements your site must meet for safe installation and operation of the system.
Site Safety Requirements
For your protection, please read these safety instructions completely before operating the equipment.
• Look carefully for potential hazards in your work area: moist floors, ungrounded power cables, frayed power cords, missing safety grounds and so forth.
• Locate the main circuit breaker within the room.
• Locate the emergency power OFF switch within the room.
• Never assume that power is disconnected from a circuit.
• Use only the power cords supplied with the system.
• Each power cord should only be connected to a power outlet that has a protective ground contact.
• Ensure that power cords are easily accessible from the back of the system at all times.
• Place the equipment in a well-ventilated area where the vents are free from obstruction.
• Do not place heavy objects directly on top of the RMX 4000 unit.
• Do not use liquids around your equipment.
• Keep the area around the RMX 4000 clean and free of clutter.
• Decide on a suitable location for the equipment rack that will hold the RMX 4000 unit. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields are generated. You will also need it placed near a grounded power outlet.
General Installation Precautions
Attention:
The RMX 4000 can weigh up to 40 kg when all slots are occupied. Two people are required to lift the MCU out of the box and also when installing it in a rack.
• Use a regulating uninterruptable power supply (UPS) to protect the RMX 4000 from power surges and voltage spikes, to keep your MCU operating in case of a power failure. The RMX 4000 requires either two (DC) or three (AC) power supply cables, each connected to a power supply.
• Allow the power supply units to cool before touching them.
• When handling electronic components, standard anti-static precautions must be observed:
— Wear a grounding strap — Handle cards by their edges only and do not touch their components or connector
pins
— Keep components in anti-static bags, when not installed in the RMX 4000
1-6 Polycom, Inc.
Chapter 1-Hardware Description
Rack Mount Safety Precautions
The following precautions should be followed when installing the RMX 4000 on a rack:
• The RMX 4000 has a height of 6U. Ensure this space is available on the rack.
• Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.
• In a single rack installation, stabilizers should be attached to the rack.
• In multiple rack installations, the racks should be coupled together.
• Always make sure the rack is stable before extending a component from the rack.
• You should extend only one component at a time - extending two or more simultaneously may cause the rack to become unstable.
• Before you install the rails, determine the placement of each component in the rack.
• Install the heaviest components on the bottom of the rack first, and then work up.
• Always keep the rack’s trays and card’s slots closed when not servicing, to maintain proper cooling.
Installing the RealPresence Collaboration Server (RMX) 4000
The following procedures have to be performed to install the RMX 4000 in your site:
• Unpacking the RMX
• Installing the RTM ISDN card on the RMX
• Installing the RMX in a rack or as a standalone
• Connecting the RMX to the power source
• Connecting the network (LAN, IP and ISDN) cables to the RMX
Unpacking the RealPresence Collaboration Server (RMX) 4000
To unpack and lift the RMX 4000:
1 When you receive the RMX 4000 packing case, inspect the equipment for damage and
verify that the components match the packing slip.
2 The RMX 4000 is shipped in a packing case with Stratocell® packaging, and the top
cover must be unlocked and lifted where the RMX is placed on the inside of an anti­static plastic bag.
3 Open the top cover of the packing case.
Boxes are placed on the top Stratocell® and contain the following:
— Installation Accessories. This kit contains the power cables, 4 ethernet cables, USB
key and documentation.
— Rack Installation Accessories. This kit contains the accessories for the 19” rack.
— Optional - ISDN Package. Contains the ISDN card and ISDN Software License.
Write down the RMX’s serial number that is on a sticker on the back of the unit. It will be needed for product registration later in the process.
Polycom, Inc.
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RealPresence Collaboration Server (RMX) 4000 Hardware Guide
Make sure that boxes contain all the required parts.
4 Remove the boxes and top Stratocell®.
5 Holding the handle on each side, lift the RMX 4000 from the box, and place it on a flat
surface or install it in a rack. Remove any packaging material prior to positioning the RMX 4000.
Attention: Two people are required to lift the MCU out of the box and when installing it in a rack.
1-8 Polycom, Inc.
Chapter 1-Hardware Description
Installing the RTM ISDN Card on the RealPresence Collaboration Server (RMX) 4000
The ISDN card is shipped out of the box and must be manually installed into the rear of the RMX 4000. It is recommended that the ISDN card be installed before the RMX 4000 is installed in a rack. For more information on installing the ISDN card, see “Installing or Replacing the RTM ISDN Card” on page 2-10.
An RMX Software License is included with the ISDN card and must be registered as part of the Product Registration and Product Activation. For more information, refer to the ISDN Software Licence document you received with your shipment.
Installing the RMX in a Rack or as a Standalone
Either place the RMX 4000 on a hard, flat surface such as a desktop or mount it on a 19”/23” rack or a rack with telescopic rail runners.
Standalone RealPresence Collaboration Server (RMX) 4000 Installation
>> Place the RMX 4000 on a flat surface or desktop.
The RMX 4000 must rest on the four feet at the base of the MCU and must be shifted or moved into position using the two handles attached to the front.
Rack Mount Preparations
• Optional - Depending on the rack installed in your site, you may need to remove the handles if they are attached to the RMX 4000. Unscrew the handles from the chassis as shown in Figure 1-1, “Optional - Feet and handle removal”.
• Optional - If the opening in the rack that is allocated to the RMX 4000 is exactly 6U, the feet must be removed from the RMX 4000 to install it in the rack. Unscrew the feet from the chassis as shown in Figure 1-1, “Optional - Feet and handle removal”.
Figure 1-1 Optional - Feet and handle removal
Polycom, Inc.
1-9
RealPresence Collaboration Server (RMX) 4000 Hardware Guide
Telescopic Rail Runner Assembly for RealPresence Collaboration Server (RMX) 4000
Before installing the telescopic rail runners in the rack, make sure that the kit has the following parts:
Table 1-7 Rail Runners Kit Contents
Part/Kit no. Item
ASY2716A-L0
Rail runner Left rail runner (two
types available: item (a) with or (b) without rail runner clip
Note: The rail runner clip is designed to attach and clip onto the chassis runner frame.
Right rail runner (two types available: with or without rail runner clip)
Note: The rail runner clip is designed to attach and clip onto the chassis runner frame.
Item no.
1(a) (b)
2 See Figure 1-2 1
Item Sample
Note: rail runner end views
Item Quantity
1
Rack spacer assembly kit
Rail runner assembly kit
Rack spacer 3 Front & Rear 4
Flat head screw ­M5*10mm
Flat head screw ­M3*8mm
Flat washer M3 6 4
Nut spring M3 7 4
48
54
1-10 Polycom, Inc.
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