Polycom DOC2566A User Manual

RMX 2000

FAN STATUS

CNTL

MPM+80

PWR STATUS

PWR

FANS

ERR RDY

ACTHDHS

ERR RDY ACT HS

HSERR RDY ACT

MPM/MPM+ Cards & LEDs Fan Drawer

Power Supply Drawer

Control Unit & LEDs

USB Ports - not for customer use

Optional CPU & LEDs

Fan & Power Status LEDs

Front Panel

LAN 2 Connection

Power Cable

Off/On Switch

E1/T1 Connections (Optional)

Rear Panel

Enter the IP address of the RMX Control Unit and press Enter.

Enter POLYCOM. Enter POLYCOM.

Click Login.

Click to connect to Polycom web site and register the RMX. Click Product Registration and follow the on screen instructions to obtain the Product Activation Key.

Enter or paste the Product Activation Key obtained.

Click OK.

RMX

2000

Installation Quick Start Guide for

RMX 2000

Basic Setup

Before installing the RMX 2000 and performing the Basic Setup, please read the General Safety Precautions described in the Polycom RMX 2000 Hardware Guide.

Modifying the USB Key Settings

1 Insert the USB Key provided with your system into the PC workstation and double-

click LanConfigUtility.exe to start the utility.

2 Modify the parameters in the utility’s dialog box using the information supplied by

your network administrator.

3 Click OK.

4 Remove the USB Key from the PC.

First-time Power-up and Connection to MCU

Do not remove the protective plastic caps from LAN1, LAN3 and ShMG ports.

1 Insert the USB Key containing the modified IP addresses in the USB port on the

RMX’s back panel.

6 .

2 Power the RMX ON.

The parameters in the lan.cfg file are uploaded from the USB key to the RMX’s memory and applied during the power-up sequence.

System power-up sequence may take up to five minutes.

During the first-time power-up the red ERR LED on the RMX’s front panel remains ON until both the Management and IP Network Services have been defined.

3 Remove the USB key.

DOC2566A

Change the default service name if required.

Enter the address to be used by IP endpoints when dialing in to the MCU.

Enter the IP address(es) of the media card(s).

Enter the subnet mask of the MCU.

Enter the IP address of the default router.

Enter the name of the MCU on the network.

Optional. Select Specify to define a DNS server.

Optional. Define the DNS server properties:

• Registration mode

• The name of the MCU

domain

• The static IP address of

the primary DNS server

Select H.323 as the IP Network Type.

Select Specify to configure the gatekeeper parameters.

Enter gatekeeper’s host

name or IP address. Enter the string with which the MCU registers itself with the gatekeeper. Enter the alias that identifies the RMX’s Signaling Host within the network. Up to five aliases can be defined for each RMX.

Optional. Modify the default settings of the system flags that define the general system behavior such as the number of digits in the conference ID assigned by the MCU.

These flags can be modified later, if required, by selecting the System Configuration option from the Setup menu.

RMX

2000

Modifying the Default IP Service

This section describes the definition of H.323 Network Service. For detailed description of H.323, SIP and ISDN Network Service definitions, see the RMX Getting Started Guide,

“First Time Installation and Configuration”.

On the RMX 2000, IPv4 is the default protocol for setting the Network Service in the

Fast Configuration Wizard.

In the Fast Configuration Wizard, select Next to move from one window to another.

6 In the IP Network Service creation confirmation, click OK.

13 Create a new User with Administrator permissions and delete the default User

(POLYCOM). For system security reasons, only when this step is completed and if there are no System Errors, the system is fully configured and the green RDY LED on the CNTL module (on the RMX’s front panel) turns ON.

Connecting to a Conference Directly or via Entry

Queue (EQ)

The RMX is shipped with pre-configured default conferencing entities that can be used to dial in and start conferences. Default (Transit) Entry Queue ID: 1000, default Meeting Room IDs: 1001, 1002, 1003, and 1004.

H.323 Participants

H.323 participants dial: [MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name]

For example, if the MCU prefix in gatekeeper is 925, you can dial to the default (Transit) Entry Queue by entering 925 or 9251000 and be routed to Meeting Rooms by entering its ID (i.e. 1001, 1002, 1003 or 1004). You can connect directly to one of the default Meeting Rooms, by dialing its number, for example, 9251001. Alternatively, you can use the Entry Queue or conference name to connect directly to the conference. For example, if the conference name is Maple_Room, the participant can dial 925Maple_Room.

SIP Participants

The dialing string is composed of the conference routing name as registered with the SIP server and domain name in the format: conference_name@domain_name

For example, if conference routing name is 1001, the string is 1001@polycom.com.

ISDN and PSTN Participants

ISDN and PSTN participants can connect to conferences and Meeting Rooms directly or via an Entry Queue by dialing one of the numbers (including the country and area code if needed) assigned to the conference, Meeting Room or Entry Queue. When connecting to an EQ they are routed to their conference according to the conference ID. For example, if the assigned dial in number is 4045555, the ISDN/PSTN endpoint dials this number with the appropriate area code (for example, 678) and country code (001).

Conference Control Using DTMF Codes

Operation DTMF String Operation DTMF String

8 Click Save & Close. 9 In the Success Message box confirming successful configuration, click OK. 10 In the Reset Confirmation dialog box, click Yes. 11 In the Please wait for system reset message box, click OK.

System restart may take up to five minutes.

12 Refresh the browser periodically until the Login screen is displayed and Login.

In the Main Screen an MCU State indicator displays the time remaining until the system start-up is complete.

Mute My Line *6 Request individual

assistance

Unmute My Line #6 Request assistance for

conference Increase Broadcast Volume *9 Increase Listening Volume *76 Decrease Broadcast Volume #9 Decrease Listening Volume #76 Play Help Menu *83 Change To Chairperson *78 Start Click&View to modify

personal layout

** Show Number of

Participants

*88

DOC2566A