Polycom DOC2559C User Manual

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Polycom® RMX® 4000 Hardware Guide

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7.0.2

| November 2010 | DOC2559C

Trademark Information

Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

CE MARK R&RTTE Directive

Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento RMX 4000 je ve shodě se

základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.

Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr RMX

4000 overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/ EF.

Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät RMX 4000 in

Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.

Eesti [Estonian]: Käesolevaga kinnitab Polycom (UK) Ltd seadme RMX 4000 vastavust

direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.

English: Hereby, Polycom (UK) Ltd. Declares that this RMX 4000 is in compliance with

the essential requirements and other relevant provisions of Directive 1999/5/EC.

Español [Spanish]: Por medio de la presente Polycom (UK) Ltd declara que el RMX 4000 cumple

con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

Ελληνική [Greek]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Polycom (UK) Ltd ΔΗΛΩΝΕΙ ΟΤΙ RMX 4000

ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.

Français [French]: Par la présente Polycom (UK) Ltd déclare que l’appareil RMX 4000 est

conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.

Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo RMX 4000 è conforme

ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að RMX 4000 er í samræmi við

grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC

Latviski [Latvian]: Ar šo Polycom (UK) Ltd deklarē, ka RMX 4000 atbilst Direkt

īvas 1999/5/EK

būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

Lietuvių [Lithuanian]: Šiuo Polycom (UK) Ltd deklaruoja, kad šis RMX 4000 atitinka esminius

reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.

Nederlands [Dutch]: Hierbij verklaart Polycom (UK) Ltd dat het toestel RMX 4000 in

overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.

Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd, jiddikjara li dan RMX 4000 jikkonforma mal-

ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.

Magyar [Hungarian]: Alulírott, Polycom (UK) Ltd nyilatkozom, hogy a RMX 4000 megfelel a

vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.

Norsk [Norwegian]: Polycom (UK) Ltd erklærer herved at utstyret RMX 4000 er i samsvar med de

grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.

Polski [Polish]: Niniejszym Polycom (UK) Ltd oświadcza, że RMX 4000 jest zgodne z

zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE

Português [Portuguese]: Polycom (UK) Ltd declara que este RMX 4000 está conforme com os requisitos

essenciais e outras disposições da Directiva 1999/5/CE.

Slovensko [Slovenian]: Polycom (UK) Ltd izjavlja, da je ta RMX 4000 v skladu z bistvenimi zahtevami

in ostalimi relevantnimi določili direktive 1999/5/ES.

Slovensky [Slovak]: Polycom (UK) Ltd týmto vyhlasuje, že RMX 4000 spĺňa základné požiadavky

a všetky príslušné ustanovenia Smernice 1999/5/ES.

Suomi [Finnish]: Polycom (UK) Ltd vakuuttaa täten että RMX 4000 tyyppinen laite on direktiivin

1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

Svenska [Swedish]: Härmed intygar Polycom (UK) Ltd att denna RMX 4000 står I

överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.

Regulatory Notices

Russian Communication Certificate

The Polycom RMX™ 4000 complies with the Russian Ministry of Communication requirements stated in certificate 2795. Expiration date 17/03/2014.

Chinese Communication Certificate

Complies with IDA standards DA101619

Singapore Certificate

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Main Features .......................................................................................... 1-1

RMX 4000 Specifications ....................................................................... 1-2

RMX 4000 System Capacities ........................................................ 1-3

Conferencing Capacities ........................................................ 1-3

Resource Capacities per Card Assembly .................................... 1-5

MPMx Card ............................................................................. 1-5

MPM+ Card ............................................................................. 1-5

Resource Capacities per Card Type (MPM+ and MPMx) ........ 1-6

Safety Requirements .............................................................................. 1-7

Site Safety Requirements ............................................................... 1-7

General Installation Precautions .................................................. 1-8

Rack Mount Safety Precautions .................................................... 1-8

Installing the RMX 4000 ......................................................................... 1-9

Unpacking the RMX 4000 .............................................................. 1-9

Installing the RMX in a Rack or as a Standalone ..................... 1-11

Standalone RMX 4000 Installation ..................................... 1-11

Rack Mount Preparations .................................................... 1-11

Placing the RMX 4000 in a 19” Rack .................................. 1-12

Placing the RMX 4000 in a 23” Rack .................................. 1-14

Reverse Mounting the RMX 4000 in a Rack ..................... 1-15

Connecting the RMX 4000 to Power Sources ........................... 1-16

Connecting the RMX 4000 to AC Power ........................... 1-17

Connecting the RMX 4000 to -48DC SELV Power ........... 1-18

Types of DC Circuit Breakers installed on the 

RMX 4000 ............................................................................... 1-19

Connecting Cables to the RMX 4000 .......................................... 1-20

First-time Power-up ..................................................................... 1-21

RMX 4000 Components ....................................................................... 1-22

RMX 4000 Front Panel ................................................................. 1-22

Polycom RMX 4000 Hardware Guide

Table of Contents

MPM+ and MPMx Media Cards ........................................ 1-25

RMX 4000 Rear Panel ................................................................... 1-26

RTM-IP 4000 .................................................................................. 1-27

RTM ISDN ..................................................................................... 1-29

ISDN/PSTN Clock Source .................................................. 1-30

RTM LAN ...................................................................................... 1-30

AC Power Entry Module (PEM) ................................................ 1-30

DC Power Rail Module ................................................................ 1-31

Component Slot Allocation ......................................................... 1-31

RMX 4000 LEDs .................................................................................... 1-33

RMX 4000 Front Panel LEDs ....................................................... 1-33

RMX 4000 Rear Panel LEDs ........................................................ 1-36

RTM-IP 4000 .......................................................................... 1-36

RTM LAN .............................................................................. 1-37

RTM ISDN ............................................................................. 1-38

Component Replacement . . . . . . . . . . . . . . . . . . . . . . . 2-1

Using the Modified PMC Compatible Ejector Lever ................ 2-3

Replacing the CNTL 4000 Module ............................................... 2-4

Replacing an AC Power Supply Module .................................... 2-5

Replacing an AC Power Entry Module (PEM) .......................... 2-6

Replacing a DC Power Rail Module (PRM) ............................... 2-7

Replacing the Fan Drawer ............................................................. 2-9

Inserting an Air Filter (Optional) in the Fan Drawer .............. 2-10

Replacing an Faulty MPM+/MPMx Card ................................ 2-11

Removing the MPM+/MPMx Card from the MCU ....... 2-11

Installing the Replacement MPM+/MPMx Card ............ 2-13

Installing an MPM+/MPMx Card on the RMX 4000 .............. 2-14

Replacing the RTM ISDN Card .................................................. 2-14

Replacing the RTM-IP 4000 ......................................................... 2-16

Replacing the RTM LAN ............................................................. 2-17

Replacing the Fabric Switch Module (FSM 4000) .................... 2-18

Hardware Description

This Hardware Guide provides information on the RMX 4000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance.

Main Features

The Polycom RMX 4000 offers the following features:

•Linux® based

• Chassis based on the ATCA standard

• Built-in redundancy, hot swappable parts

• Physical separation between management and signaling networks, with high speed switching fabric on the media boards increasing system bandwidth

• Support for standard network interfaces (IP, ISDN and LAN) and large number of ports.

• H.323, SIP video, PSTN and ISDN

• New hardware technologies

• High availability, redundancy, on-line upgrading and dynamic resource allocation

• Easy integration of conference elements into external network management

• Enhanced Continuous Presence (multi-image video)

• IVR (Interactive Voice Response) module

• Resilient multipoint conferencing - Polycom Lost Packet Recovery (LPR)

Chapter 1- Hardware Description

RMX 4000 Specifications

Table 1-1 Polycom RMX 4000 Specifications

Physical

Height 6U (26.56 cm.) Width 19” (48.26 cm.) Depth 15.74” (40 cm.) Weight Up to 40 Kg.

Media Protocols

Audio G.711, G. 719, G.722, G.722.1, G.729A, G.723.1,

Video H.261, H.263, H.264.

Network Interfaces

IP, ISDN, PSTN and LAN H.323, SIP, PSTN, LAN and ISDN.

Siren14, Siren 22.

1-2

Power Supply

AC Input/ Range, BTU Voltage range:100-240 VAC, 7-14 AMP, 50/60

Hz. BTU output: 5120.

DC Input/Range, BTU Voltage range:-40.5-60 V DC SELV, with circuit

breaker. Typical: -48V DC Voltage up to 25 Amp. BTU output: 4270. Maximum 4600: per hour.

Power Consumption

AC Maximum Power consumption

DC Maximum Power consumption

1500Watts

1250Watts

Polycom RMX 4000 Hardware Guide

Table 1-1 Polycom RMX 4000 Specifications (Continued)

Environment

Operating temperature 10°– 40°C (50°– 104°F). Storage temperature -40°– 70°C (40°– 158°F). Relative humidity 15% - 90% no condensing. Operating altitude 60m below sea level, up to 3,000 m (10,000 ft.). Operating ESD 4kV.

RMX 4000 System Capacities

Conferencing Capacities

The following table summarizes the different system capacities.

Table 1-2 System Functions and Capacities RMX 4000

System Functions MPM+ Mode MPMx Mode

Maximum number of Video participants in a conference

Maximum number of PSTN participants in a conference

Maximum number of VOIP participants in a conference

Maximum number of Audio calls per second 55 Maximum number of Video calls per second 2 2 Maximum number of Conferences 800 800 Maximum number of Meeting Rooms 2000 2000 Maximum number of Entry Queues 80 80 Maximum number of Profiles 80 80 Maximum number of Conference Templates 200 200 Maximum number of SIP Factories 80 80

160 180

400 400

800 720

1-3

Chapter 1- Hardware Description

Table 1-2 System Functions and Capacities RMX 4000

System Functions MPM+ Mode MPMx Mode

Maximum number of IP Services 11 Maximum number of ISDN Services 22 Maximum number of IVR Services 80 80 Maximum number of Recording Links 20 (default) 20 (default) Maximum number of IVR Video Slides 150 150 Maximum number of Log Files (1Mb max.) 8000 8000 Maximum number of CDR Files 4000 4000 Maximum number of Fault Files 1000 1000 Number of Participant alerts Unlimited Unlimited Maximum number of concurrent RMX Web

20 20

Client connections to the MCU Maximum number Address Book entries 4000 4000 Maximum number of Users 100 100 Maximum number of Gateway Profiles 80 80 Maximum number of Reservations (internal

4000 4000

Scheduler)

1-4

Polycom RMX 4000 Hardware Guide

Resource Capacities per Card Assembly

MPMx Card

Two MPMx card assemblies are available: MPMx -S (Single) and MPMx-D (Double) each offer different resource capacities, as summarized in Table 1-3:

Table 1-3 MPMx – Resource Capacity per Card per Resolution (CP Mode)

Resource Type MPMx - S MPMx - D

Voice 180 360 H.263 CIF 30 60 H.263 4CIF15 15 30 H.264 CIF 45 90 SD H.264 30 60 HD720p30 15 30 HD720p60/

HD1080p30

8 15

(Symmetrical)

MPM+ Card

Three MPM+ card assemblies are available: MPM+ 80, MPM+ 40 and MPM+ 20 offering various resource capacities for CP conferences, as

summarized in Table 1-4:

Table 1-4 MPM+ Card Assemblies and Resource Capacities (CP Mode)

Resources Card Type

MPM+ 80 400 80 30 20 10 10 MPM+ 40 200 40 15 10 5 5 MPM+ 20 100 20 7 5 2 2

Voice CIF

SD @30fps

HD720p @30fps

HD720p @60fps

HD1080p @30fps

1-5

Chapter 1- Hardware Description

Resource Capacities per Card Type (MPM+ and MPMx)

Table 1-5 summarizes resource capacities of the various cards that can be installed in an RMX per resolution in CP conferencing mode.

Table 1-5 MPMx and MPM+ Resource Capacity per Resolution in CP

Maximum Possible Resources Per Card

Resource Type

MPM+ MPMx

HD720p60/HD1080p30 Symmetric

HD720p60/HD1080p30 Asymmetric

HD720p30/ SD 60 20 30 SD 30 (H.264)/ 4CIF 60 30 60 4CIF (H.263) 30 30 CIF (H.264) 80 90 CIF (H.263) 80 60 Audio only (VoIP) 400 360

Not

Applicable

10 15

Table 1-6 summarizes resource capacities of the various cards that can be installed in an RMX per line rate in VSW conferencing mode.

Table 1-6 MPMx and MPM+ Resource Capacity per Line Rate in VSW

Maximum Possible Resources Per Card

Resource Type

MPM+ MPMx

VSW 2Mbps 80 80

1-6

VSW 4Mbps 40 40 VSW 6Mbps 20 20

Polycom RMX 4000 Hardware Guide

Safety Requirements

This section describes the requirements your site must meet for safe installation and operation of the system.

Site Safety Requirements

For your protection, please read these safety instructions completely before operating the equipment.

• Look carefully for potential hazards in your work area: moist floors, ungrounded power cables, frayed power cords, missing safety grounds and so forth.

• Locate the main circuit breaker within the room.

• Locate the emergency power OFF switch within the room.

• Never assume that power is disconnected from a circuit.

• Use only the power cords supplied with the system.

• Each power cord should only be connected to a power outlet that has a protective ground contact.

• Ensure that power cords are easily accessible from the back of the system at all times.

• Place the equipment in a well-ventilated area where the vents are free from obstruction.

• Do not place heavy objects directly on top of the RMX 4000 unit.

• Do not use liquids around your equipment.

• Keep the area around the RMX 4000 clean and free of clutter.

• Decide on a suitable location for the equipment rack that will hold the RMX

4000 unit. It should be situated in a clean, dust-free area that is well ventilated. Avoid areas where heat, electrical noise and electromagnetic fields are generated. You will also need it placed near a grounded power outlet.

1-7

Chapter 1- Hardware Description

General Installation Precautions

Attention:

The RMX 4000 can weigh up to 40kg when all slots are occupied. Two people are required to lift the MCU out of the box and also when installing it in a rack.

• Use a regulating uninterruptable power supply (UPS) to protect the RMX

4000 from power surges and voltage spikes, to keep your MCU operating in case of a power failure. The RMX 4000 requires either two (DC) or three (AC) power supply cables, each connected to a power supply.

• Allow the power supply units to cool before touching them.

• When handling electronic components, standard anti-static precautions must be observed:

— Wear a grounding strap — Handle cards by their edges only and do not touch their

components or connector pins

— Keep components in anti-static bags, when not installed in the

RMX 4000

Rack Mount Safety Precautions

The following precautions should be followed when installing the RMX 4000 on a rack:

• The RMX 4000 has a height of 6U. Ensure this space is available on the rack.

• Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.

• In a single rack installation, stabilizers should be attached to the rack.

• In multiple rack installations, the racks should be coupled together.

• Always make sure the rack is stable before extending a component from the rack.

• You should extend only one component at a time - extending two or more simultaneously may cause the rack to become unstable.

• Before you install the rails, determine the placement of each component in the rack.

• Install the heaviest components on the bottom of the rack first, and then work up.

1-8

Polycom RMX 4000 Hardware Guide

• Always keep the rack’s trays and card’s slots closed when not

servicing, to maintain proper cooling.

Installing the RMX 4000

The following procedures have to be performed to install the RMX 4000 in your site:

• Unpacking the RMX 4000

• Installing the RMX in a rack or as a standalone

• Connecting the RMX 4000 to the power source

• Connecting the network (LAN, IP and ISDN) cables to the RMX

Unpacking the RMX 4000

To unpack and lift the RMX 4000:

1 When you receive the RMX 4000 packing case, inspect the equipment

for damage and verify that the components match the packing slip.

2 The RMX 4000 is shipped in a packing case with Stratocell®

packaging, and the top cover must be unlocked and lifted where the RMX is placed on the inside of an anti-static plastic bag.

3 Open the top cover of the packing case.

Two boxes are placed on the top Stratocell®, labelled: — Installation Accessories. This kit contains the power cables and a

USB Key.

— Rack Installation Accessories. This kit contains the accessories for

the 19” & 23” racks as follows:

Table 1-7 19” & 23” Rack Installation Accessories Package

Item ID Description Quantity

MEC2474A-L0 Chassis runner for rack installation

on the RMX 4000. 19” & 23” racks both require that these runners be installed on the rack.

MEC2475A-L0 23" bracket to be fitted to the front of

the RMX 4000.

1-9

Chapter 1- Hardware Description

4 Remove the boxes and top Stratocell®.

Make sure that boxes contain all the required parts.

1-10

5 Holding the handle on each side, lift the RMX 4000 from the box, and

place it on a flat surface or install it in a rack. Remove any packaging material prior to positioning the RMX 4000.

Attention:

Two people are required to lift the MCU out of the box and when installing it in a rack.

Polycom RMX 4000 Hardware Guide

Installing the RMX in a Rack or as a Standalone

Either place the RMX 4000 on a hard, flat surface such as a desktop or mount it on a 19”/23” rack.

Standalone RMX 4000 Installation

 Place the RMX 4000 on a flat surface or desktop. 

The RMX 4000 must rest on the four feet at the base of the MCU and must be shifted or moved into position using the two handles attached to the front.

Rack Mount Preparations

• Optional - Depending on the rack installed in your site, you may

need to remove the handles if they are attached to the RMX 4000. Unscrew the handles from the chassis as shown in “Optional - Fast feet and handle removal”.

• Optional - If the opening in the rack that is allocated to the RMX 4000

is exactly 6U, the feet must be removed from the RMX 4000 to install it in the rack. Unscrew the feet from the chassis as shown in Figure 1-1, “Optional - Fast feet and handle removal”.

Figure 1-1,

Figure 1-1 Optional - Fast feet and handle removal

1-11

Chapter 1- Hardware Description

Placing the RMX 4000 in a 19” Rack

1 When the RMX is to be rack mounted chassis runners must be

installed on the rack as shown in Figure 1-2. Two chassis runners are included in the Rack Installation Accessories kit and are attached facing inward from the outside of the 19”/23“rack mount.

1-12

Figure 1-2 Installing chassis runners and RMX in a rack

2 Mount the RMX on top of the rack brackets using the blades or

placing it on a rack mount shelf with runners.

Polycom RMX 4000 Hardware Guide

3 Fasten the RMX to the rack with 8 screws into the holes provided on

the RMX’s front as shown in Figure 1-3.

Figure 1-3 RMX 4000 Rack Mount

Rack mounting screws must be supplied by the rack’s manufacturer.

The airflow of the RMX 4000 is from right to left. Be sure that the areas on the left and right side of the system are clear for proper

ventilation.

When the unit is installed on a rack, the rack must be properly grounded to the central office ground. The rack must be grounded with two-hole compressiontype connectors using copper conductors (tinned or untinned). Wire, bus bar or braided strap connectors are acceptable.

1-13

Chapter 1- Hardware Description

Placing the RMX 4000 in a 23” Rack

1 Mounting the RMX 4000 on a 23” rack requires that first the handles

2 After removal, attach the 23” brackets as provided in the Rack

and then the 19” brackets be removed from the MCU. This is shown in Figure 1-4.

Figure 1-4 Removing and attaching 19” and 23” brackets

Installation Accessories kit, and re-install the handles to the 23” brackets. This is shown in Figure 1-5.

1-14

Figure 1-5 Installing the handles and brackets & detailed rear view of 23” bracket

attachment

3 Mount the RMX on top of the rack brackets using the blades or place

it on a rack mount shelf with chassis runners.

4 Fasten the RMX to the rack with 8 screws into the holes provided on

the RMX’s front as shown in Figure 1-3.

Polycom RMX 4000 Hardware Guide

The airflow of the RMX 4000 is from right to left. Be sure that the areas on the left and right side of the system are clear for proper

ventilation.

Reverse Mounting the RMX 4000 in a Rack

It is possible to reverse mount the RMX 4000 in a rack using 19” or 23” brackets.

To reverse mount the RMX 4000 on a 19” rack:

1 Remove the handles and brackets from the front of the RMX.

2 Attach the brackets to the rear of the RMX.

1-15

Chapter 1- Hardware Description

3 Place the RMX in a rack and tighten the 8 screws securing the RMX to

the rack.

Connecting the RMX 4000 to Power Sources

You can connect either an AC Inlet or to DC power according to the power system required at your site:

• For systems with AC Power, up to three power supplies can be installed with one being redundant (n+1).

• For systems with DC Power, up to two power supplies can be installed with one being redundant (n+1), and each power supply has a built in circuit breaker. With DC power, slot 10 (the center slot) must remain unoccupied.

Follow the steps appropriate specified below for your power system.

The following restrictions apply to the conductors and connectors that may be used to ground the unit when rack mounted:

• When using bare conductors, they must be coated with an appropriate antioxidant compound before crimp connections are made. Tinned, solder-plated or silver-plated connectors do not have to be prepared in this manner.

• The same bolt assemblies should not secure multiple connectors.

1-16

Polycom RMX 4000 Hardware Guide

Off/On switch

Power Entry Modules

ESD

connector

Ground

connector

• Listed fastening hardware must be compatible with the materials

being joined and must be preclude loosening, deterioration and electrochemical corrosion of the hardware and joint materials.

Connecting the RMX 4000 to AC Power

• Do not connect the green or green-yellow wire to the system single-point

ground screw.

• Customers are required to only use AC power cables supplied by Polycom.

• The size of the protective earthing conductor should be a minimum of

10AWG.

• All three outlets intended for connection of the three power cords must be

protected with an external overcurrent protection device either in building or in the rack with the rating not higher than 20Amp.

• Do not use an Extension cords with any of the cables.

1 Make sure that the power button is switched OFF on the RMX 4000.

2 Insert the power cables into the power connectors on the rear panel of

the RMX 4000.

1-17

Chapter 1- Hardware Description

ESD connector

Circuit breaker - ON

position

-48 VDC

RTN

Ground connector

Blank panel

Circuit breaker - OFF

position

Connecting the RMX 4000 to -48DC SELV Power

1 On the DC Power Rail Modules (PRM’s), set the two circuit breakers

2 Ensure that the cables from the Main that supplies electricity to the

3 Remove the transparent plastic caps on the terminal block.

4 Using the two wires of an 10 AWG cable running from the DC power

• A 10 AWG cable must be used to connect the mains with the RMX 4000 DC

• The supply wires for DC version must be terminated using quick

• Extension cords may not be used.

to OFF. For more information on circuit breaker types, see "Types of DC Circuit Breakers installed on the RMX 4000” on page 1-19

DC power units are OFF or disconnected.

distribution unit, connect the black wire into the -48 VDC terminal block and the red wire to the RTN terminal block.

Power Rail Module.

connectors.



1-18

The center PRM slot/module is fitted with a blank panel and the slot cannot be used on a system with DC Voltage.

Polycom RMX 4000 Hardware Guide

5 Connect the green or green-yellow wire to the system single-point

M6x15 “Ground” bolt.

The rating of the protective earthing conductor should be a minimum of 10AWG.

If the unit is rack mounted, the single-point ground on the MCU must be connected to the rack with a single conductor and fixed as to prevent loosening. When using bare conductors, they must be coated with an appropriate antioxidant compound before crimp connections are made. Tinned, solder-plated or silver plated connectors do not have to be prepared in this manner.

6 Replace the transparent plastic cap on the terminal block.

7 Turn ON the circuit breaker on each of the DC Power Rail Modules.

Types of DC Circuit Breakers installed on the RMX 4000

On the RMX, 2 types of circuit breakers may be installed:

• ON/OFF circuit breaker - Type A

• ON/OFF circuit breaker with locking mechanism - Type B

Table 1-8 Circuit Breaker Types

Type A Type B

1-19

Chapter 1- Hardware Description

LAN Connections to RTM LAN

Power Cables

Off/On switch

E1/T1 Connection to RTM ISDN

Shelf



Management

Management Network

Signalling Network

Connecting Cables to the RMX 4000

To connect the cables (AC and DC systems):

• RTM-IP 4000:

— Connect the Management Network cable to LAN 2. — Connect the Signalling cable to LAN 3. — Connect the Shelf Management cable to LAN 6.

•For each installed RTM LAN - Connect the LAN cable to LAN 2.

•For each installed RTM ISDN:

— Connect the E1/T1 cables to their PRI Ports. — Connect the LAN cable to LAN 1.

1-20

Figure 1-6 RMX 4000 Rear Panel View with AC Power and Communication

• LAN 4, LAN 5 and the Serial ports are only for debugging and not for

customer use.

• Do not remove the protective plastic caps from LAN 1, LAN 4 and LAN 5

ports.

Cables

Polycom RMX 4000 Hardware Guide

For more information about specific card connections, see:

• "RTM-IP 4000” on page 1-36

• "RTM ISDN” on page 1-38

• "RTM LAN” on page 1-37

First-time Power-up

1 For first entry installation, you must insert the USB key containing the

modified IP addresses in USB port on the RMX’s back panel.

For more information about modifying the lan.cfg file on the USB key, and using the USB key, see the RMX 2000/4000 Getting St arted Guide, "Procedure 1: First-time Power-up” on page 2-14

2 AC System - Turn ON the power by pressing on the power switch

located on the rear panel of the RMX 4000.

DC System - Turn ON the Main that supplies power to the RMX and then turn ON the circuit breaker on the each of DC power rail modules.

The parameters in the lan.cfg file are uploaded from the USB key to the RMX’s memory and applied during the power-up sequence.

System power-up sequence may take up to five minutes.

During the First-time Power-up the red ERR LED on the RMX’s front panel remains ON until both the Management and IP Network Services have been defined.

When the RMX's configuration is completed (including the

Management and IP Network Services), and if there are no System Errors, the green RDY LED on the CNTL module (on the RMX’s front

panel) turns ON.

3 Remove the USB key.

1-21

Chapter 1- Hardware Description

MPM+/MPMx Cards & LEDs Fan Drawer

Power Supply Drawers

and Status LEDs

Control Unit

(CNTL 4000) &

LEDs

Optional CPU

(Future)

Fan & Power Status

LEDs

Fabric Switch Module (FSM

4000)

Logo Panel &

ESD connector

RMX 4000 Components

On the RMX 4000 components are located on both the front and rear of the MCU as listed in Table 1-9, "Polycom RMX 4000 Component Description".

For more information see the descriptions of the "RMX 4000 Front Panel” on page 1-22 and "RMX 4000 Rear Panel” on page 1-26.

RMX 4000 Front Panel

The front panel provides access to the RMX 4000 main CNTL 4000 module, Fabric Switch Module (FSM 4000), MPM+/MPMx modules, Power Supply drawers, Status LEDs, and Fan drawer. Figure 1-7 shows the front panel of the RMX 4000 fitted with AC Power supplies.

1-22

Figure 1-7 RMX 4000 AC Front View

Polycom RMX 4000 Hardware Guide

MPM+/MPMx Cards & LEDs

Fan Drawer

Blank Panels

Control Unit (CNTL

4000) & LEDs

Optional CPU

(Future)

Fabric Switch Module

(FSM 4000)

Fan & Power Status

LEDs

Logo

Panel &

ESD

connector

Figure 1-8 shows the front panel of an RMX 4000 DC system.

Figure 1-8 RMX 4000 DC Front View

Table 1-9 Polycom RMX 4000 Component Description

Component Description

CNTL 4000 (CPU) Module

Fabric Switch Module (FSM

4000)

The CNTL4000 module controls and manages the RMX 4000. The CNTL 4000 module has an ComExpress Pentium-M 1.4GHz processor, a hard disk drive, Compact Flash and DDR RAM.

The Operating System is Linux. The Fabric Switch Module performs media processing

functions on the RMX the RTM-IP 4000.

4000 unit. This card is managed by

1-23

Chapter 1- Hardware Description

Table 1-9 Polycom RMX 4000 Component Description (Continued)

Component Description

AC/DC Power Supply Modules

Fan Drawer Eight fans are mounted sideways and stacked in a

Multi Processor Module+ (MPM+) Card

The AC Power Supply drawers are located below the MPM+/MPMx Cards and are connected to the backplane by means of a power connector. Operating at 100-240 volts AC 50/60 Hz all power supplies have built-in load sharing capabilities. On systems with DC current, the Power Rail Module (PRM) provides direct current to the rear of the RMX through the backplane.

drawer. The drawer is connected to the Back-plane by a connector.

Airflow is from right to left, and out the side of the MCU. Each time a board temperature sensor passes one of its thresholds an event is sent to the ShelfManager, whereupon an threshold alert is posted on the RMX Manager, and increases the fans speed. There are currently 3 sets of thresholds: Normal, Major and Critical. When the temperature reaches a critical threshold (and the fan’s speed increase did not resolve the issue), the controller of the relevant board initiates a shut down.

The MPM+ cards, perform the various RTP, audio and video processing functions on the RMX C6455 processors are at the core of each MPM+ card which are available in the following assemblies:

4000 unit. TI

• MPM+20 (20 CIF resources)

• MPM+40 (40 CIF resources)

• MPM+80 (80 CIF resources)

Note: An MPM+ located (on the front panel) must face opposite (same slot level) an RTM LAN card (installed on the rear panel). For more information, see page 1-30.

"RTM LAN” on

1-24

Polycom RMX 4000 Hardware Guide

Table 1-9 Polycom RMX 4000 Component Description (Continued)

Component Description

Multi Processor Module x (MPMx) Card

The MPMx cards, perform the various RTP, audio and video processing functions on the RMX processors are at the core of each MPMx card which are available in the following assemblies:

4000 unit. TI

• MPMx -S

• MPMx -D

Note: An MPMx located (on the front panel) must face opposite (same slot level) an RTM LAN card (installed on the rear panel). For more information, see page 1-30.

"RTM LAN” on

MPM+ and MPMx Media Cards

The RMX unit can work with either MPM+ or MPMx (but not with both simultaneously) media cards. The card type installed in the system determines the Card Configuration Mode.

ISDN support is the same for all card types.

G.719 audio algorithm is not supported with MPMx.

Card Configuration Mode Selection During Startup / Restart

When the MCU is started with Version 7.0.x installed and no media cards, the RMX is set to MPMx Card Configuration Mode by default.

• The RMX switches between MPMx and MPM+ Card Configuration Modes

when MPM+/MPMx cards are removed or swapped while the system is running.

• The switch between Card Configuration Modes occurs during the next

restart.

• Installing or swapping MPM+/MPMx cards while the system is off will not

cause a switch in the Card Configuration Mode when the system is restarted – it will restart in the Card Configuration Mode that was active previous to powering down.

1-25

Chapter 1- Hardware Description

RTM-IP 4000 Card

Off/On switch

RTM LAN Cards

Power Entry Modules

RTM ISDN Card

Blank panel - NA

RMX 4000 Rear Panel

The RMX 4000 rear panel contains the RTM-IP 4000 card and either (or both) RTM ISDN/RTM LAN card(s). In order for an MPM+/MPMx card to function (i.e. video) one of the RTM boards, either a LAN or ISDN card MUST be present in a rear panel slot opposite to an MPM+/MPMx card.

A single RTM-IP 4000 card must also be located on slot 17 in the rear of the RMX 4000. In addition, the rear panel houses the main AC power switch, AC Power Entry Modules (PEMs) or DC Power Rail Modules (PRMs), and additional communications ports.

Figure 1-9 RMX 4000 AC Rear View

1-26

Polycom RMX 4000 Hardware Guide

RTM-IP 4000 Card

Circuit

Switch

RTM LAN Cards

RTM ISDN Card

Blank panel - NA

Circuit Switch

Power Rail

Module

Blank panel

Power Rail

Module

Figure 1-10 RMX 4000 DC Rear View

RTM-IP 4000

A single RTM-IP 4000 card provides system management based on the ATCA standard and connects to the backplane. Through the shelf manager, it controls and monitors the system fans and regulates the AC power supplies. This card contains an Ethernet Switch that manages the network of the system, routes data between the cards and components of

the system and provides connectivity to external IP networks.

On the RMX 4000 when upgrading from MPM/MPM+ to MPMx on the RTM-IP 4000 all connections require Ferrite cables.

The RTM-IP 4000 card connections include:

•6 LAN ports

• 1 Serial port (Future Use)

•1 USB port

1-27

Chapter 1- Hardware Description

LAN 6- 10/100Mb ShMG (Shelf

Manager) & LEDs

LAN 1- Modem

Connection &

LEDs

USB

Port

Standby button

& LED

LAN 2-

Management Net-

work & LEDs

LAN 3 -

Signalling

network

Serial Port

LAN 4, 5 -

Empty

Internal LAN

connection

LEDs

Figure 1-11RMX 4000 RTM-IP 4000 Rear Panel Layout

• LAN 4, LAN 5 and the Serial ports are only for debugging and not for

• Do not remove the protective plastic caps from LAN 1, LAN 4 and LAN 5

The following items appear on the RMX 4000 rear panel:

Table 1-10 RMX 4000 Rear Panel - RTM-IP 4000 Component Description

customer use.

ports.

1-28

Item Description

LAN 1 Modem connection.

Note: LAN 1 is covered with a plastic cap that should not be removed.

LAN 2 (CNTL

Management network/Web Client connection.

4000/CPU 1) LAN 3 (CNTL

4000/CPU 1) LAN 4-5 (CNTL

Signalling network, for Gatekeeper, Proxy or endpoint connections.

Empty.

4000/CPU 2) LAN 6 Shelf Manager connection. Serial A 10/100 ShMG Shelf Manager connection.

For debugging purposes only.

USB USB key connection - TBD.

Polycom RMX 4000 Hardware Guide

LAN & LEDs

E1/T1 connections & LEDs

H/S (Hot-swap) LED

Table 1-10 RMX 4000 Rear Panel - RTM-IP 4000 Component Description

Item Description

Standby button Toggle between CPU activation and standby.

RTM ISDN

The RTM ISDN card connects directly to anMPM+/MPMx. The RTM ISDN card routes data between the MPM+/MPMx cards and components of the system, converts ISDN T1/E1 media to IP packets and provides connectivity to external ISDN networks.

The RTM ISDN card is installed on the rear panel of the RMX interfaces between the RMX unit and the ISDN/PSTN switch. In an RMX with a single MPM+/MPMx card – the RTM ISDN card must be installed in the rear panel slot on the with at least two MPM+/MPMx cards – the RTM ISDN card can be installed in any two rear panel card slots.

Up to two RTM ISDN cards can be installed in one RMX 4000. Up to a total of 14 E1 or 18 T1 PRI cables can be installed with two RTM ISDN cards.

Each RTM ISDN card includes the following connections:

•1 LAN port

• 7 E1 or 9 T1 PRI lines that can be plugged into any of the 12 connections as shown in Figure 1-12.

same level as the

MPM+/MPMx

card.

In an RMX

E1 and T1 spans cannot nbe connected simultanously to the same card, therefore, it is not possible to have a mixed E1 and T1 ISDN Network Service.

Figure 1-12 RMX 4000 RTM ISDN Rear Panel Layout

1-29

Chapter 1- Hardware Description

2 LAN Connections &

LEDs

ISDN/PSTN Clock Source

Each RTM ISDN card has its own primary and secondary clock source. The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source. This clock is used to synchronize ISDN spans only (it is not the system clock).

A single clock source triggers an alarm that can be turned off by setting the appropriate flag in the system configuration.

RTM LAN

The RTM LAN card routes data between the MPM+/MPMx cards and components of the system, sends media by IP packets and provides connectivity to external networks.

An RTM LAN card must connect directly to an MPM+/MPMx card. In an RMX with a single MPM+/MPMx card, the RTM LAN card must be installed in the rear panel slot on the card. Each RTM LAN card includes 2 LAN ports and a maximum of four RTM LAN cards can be installed on the RMX 4000.

same level as the



MPM+/MPMx

Figure 1-13RMX 4000 RTM LAN Rear Panel Layout

AC Power Entry Module (PEM)

An AC PEM includes a power inlet, EMI filter and backplane connectors. Power input to the system is fed via a PEM (Power Entry Module) through backplane into the power supply. Each AC power module has its own dedicated power cable. The ON/OFF switch on the rear of the RMX activates any power module installed on the RMX. An AC system has three AC PEMs, one for each power module. On failure, both AC power supplies and PEMs are hot swappable.

1-30

Polycom RMX 4000 Hardware Guide

DC Power Rail Module

A DC power rail module includes a power inlet, circuit breaker, EMI filter and backplane connectors. Power input to the system is fed via a power rail through backplane into the power supply. Each DC power rail has its own dedicated power cable. The circuit switch on the rear of the RMX activates independently any power rail installed on the RMX. An DC system has two DC rails, one for each power rail. On failure, a DC power rail is field replaceable and the RMX must be switched OFF from the two circuit switches and the mains.

Component Slot Allocation

On the RMX™ 4000, components have been assigned dedicated slots as defined in Table 1-11. Slot numbers are located on both the front and rear

of the RMX™ 4000.

Table 1-11 RMX™ 4000 Slot Numbering

Slot ID/No. Card/Component Requirement

1-4 MPM+/MPMx

Cards

5 Fabric Switch

Module (FSM

4000) 6 CPU 2 No t Available (NA) 7 Logo Panel Not Available (NA) 8 CTNL 4000 unit

(CPU 1)

9-11 AC Power Supply An RMX with AC power has 3 power

Mandatory: At least 1 MPM+/MPMxcard is required. Each media card also requires either an RTM ISDN or an RTM LAN card.

Mandatory

supplies installed. A 3rd power supply is redundant (n+1). Note: Not used with DC powered systems. DC powered systems receive Direct Current from the power rail .

1-31

Chapter 1- Hardware Description

Table 1-11 RMX™ 4000 Slot Numbering

Slot ID/No. Card/Component Requirement

12 Fan Drawer Mandatory 13-16 RTM ISDN/RTM

LAN

Either an RTM ISDN or an RTM LAN card is mandatory in combination with a Media card. The RTM ISDN/RTM LAN board must be inserted in a slot opposite

any MPM+/MPMx card. 17 RTM-IP 4000 Mandatory 18 Blank Panel Not Available (NA) 19-21 Power Modules

Mandatory: 

With AC power, 3 power supplies are

installed, with the 3rd redundant.

With DC power, 2 power supplies are

installed with the 2nd redundant. The

center slot (#20) on the rear of the RMX

4000 is disabled and is fitted with blank

panel.

Note: Protective bonding conductor size

is 14AWG (1.5mm) within the Power

Entry Model.

1-32

Polycom RMX 4000 Hardware Guide

RMX 4000 LEDs

The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on the rear panel indicate the state of the external connections and the status of the RTM-IP 4000 card.

RMX 4000 Front Panel LEDs

The following items appear on the RMX 4000 front panel:

Table 1-12 RMX 4000 Front Panel LED’s

Component LED ID LED Color Description

Fan Status Green OK.

Red Warning - Fan or power failure.

Power Module/ Rail Status (AC only)

AC Green OK.

Red Error - Problem with power supply.

When the power cable is unplugged, the FAIL LED is lit 2-3 seconds before turning OFF.

DC (OK)

DC (FAIL)

Green OK.

Red Error - Problem with power supply.

When the power cable is unplugged, the FAIL LED is lit 2-3 seconds before turning OFF.

OFF - all 3 LED’s

In case of a power failure (main/ cable/module) all 3 LED’s are OFF .

1-33

Chapter 1- Hardware Description

Table 1-12 RMX 4000 Front Panel LED’s (Continued)

Component LED ID LED Color Description

Fabric Switch Module (FSM

4000)

MPM+/MPMx Card

ERR Red ON - Major error on card.

Flashes - During card startup.

RDY Green ON - The card has completed

startup successfully. Flashes - During card startup.

ACT Amber ON - At least one participant is

connected to a conference. Flashes - During card startup.

ERR Red ON - Major error on card.

Flashes - During card startup.

RDY Green ON - The card has completed

startup successfully , after the ERR, RDY & ACT LED’s have stopped flashing. Flashes - During card startup.

ACT Amber ON - At least one participant is

connected to a conference. Flashes - During card startup.

HS Blue Flashes - Shut down process

initiated by lightly pulling the CPU ejector levers. This LED flashes in synchronization with the CNTL 4000’s card’s HS LED.

1-34

ON - Card is in a power down mode.

Card removal Initiated - The card can be removed safely once the CPU ejector levers are fully open.

Card Insertion Initiated - If during the startup phase the blue HS LED remains lit, please ensure that the card is properly seated in the chassis. If this problem persists, contact your next level of support.

Polycom RMX 4000 Hardware Guide

Table 1-12 RMX 4000 Front Panel LED’s (Continued)

Component LED ID LED Color Description

CNTL 4000 Unit ERR Red ON - Major system error. In case of

an active alarm this light is ON, and the RDY green is OFF.

OFF - Normal. Flashes - During system startup.

RDY Green ON - CPU card has successfully

completed startup. This light turns green after completing the entire system configuration.

OFF - Turns OFF when the ERR red LED is activated.

Flashes - During system startup.

ACT Amber ON - At least one endpoint is

connected to the system. Flashes - During system startup.

HD Red OFF - Normal.

Flashes - Hard disk is active.

HS Blue Flashes - Indicates when the

power down process is initiated on an MPM+/MPMx card. This LED flashes in synchronization with the MPM+/MPMx’s cards HS LED. OFF - Normal

ON - CPU may be removed.

1-35

Chapter 1- Hardware Description

RMX 4000 Rear Panel LEDs